LongReach Technology Connect Control Panel Instruction Manual Relates to: Connect Control Panel 2G R868 - 304769 Connect Control Panel 3G R915 - 304768 Connect Control Panel 4G R915 - 304906 Connect Control Panel LTE-M 868 - 305104 Connect Control Panel LTE-M 915 - 305103 This manual is based on the latest information and is provided subject to alteration. We reserve the right to change the construction and/or configuration of the product and versions at any time without obligation.
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Introduction Safety Instructions • This product is intended for indoor use only. • Only use the power supply that is supplied with the product. • Do not use the device if it is damaged. • Only trained personnel should open the device. • Do not expose the device to corrosive liquids. • Do not use this device near to water sources. • This device contains Radio Emitting devices and should not be used near to life support systems. Note: A. B.
System Overview Pest Connect System Pest Connect is a system that enables remote monitoring of devices. Data from sensors is sent to a Connect Control Panel which establishes a secure connection to a central server where the data is entered into a database. Typical sensors that are used in the Pest Connect system are the Radar Connect Mouse Trap and the AutoGate Connect, shown below in Figure 1.
System Overview (Continued) Connect Control Panel The control panel is the hub of the on-site installed system as all the data from the sensors is collected here. The Control Panel passes the information onto Rentokil’s system servers using mobile data technology. Every significant event is communicated to the servers, together with hourly ‘health check’ reports, and daily sensor reports.
Using the Interface 1. Screen Features Display Features: 1. 2. 3. 4. 5. Messages Queued Number of Connected Devices Mobile Signal Strength Messages Sent Server Time 5 1 2 4 3 Feature Descriptions: The module features a number of switch sensors which detect the trap status: Item 1. Messages Queued This is the number of messages from the sensors that are waiting to be sent to the server. An attempt to send the messages to the server is made every minute.
Using the Interface (Continued) 2. Diagnostic Screen Using the magnet on the service key it is possible to display the diagnostic screen on the Control Panel. Swipe the magnet on the left hand side of the display. A By swiping the magnet over the left hand point (shown above) the diagnostic screen will be shown. This shows firmware versions and the RF network region. B The MCC shows the country that the SIM card connected to and the RGN shows the radio region scheme that was used.
Installation Instructions 1. Network Coverage Before fixing the Control Panel to the wall it is important to verify that the location has suitable mobile network coverage. Power up the unit and then temporarily place (or hold) the Panel in the desired location. 2. Connecting the Device When you first power up the unit you will see that the time in the bottom left of the display is 00:00.
Installation Instructions (Continued) 4. Mounting the Wall Bracket Once the best position for mounting the control panel is decided, mount the bracket to the wall. Mark the position of the bracket holes on the wall (57mm between Ø4mm hole centres, see Figure 2). Drill the appropriate holes to mount the bracket. Care should be taken to avoid any hazards when drilling. 5.
Installation Instructions (Continued) 6. Preparing the Extended Antenna min. 30cm Peel back protective coating to reveal adhesive tape. Figure 4. Adhesive Tape min. 30cm The extended antenna that is supplied has a 3m (~9ft) cable and should always be mounted at a distance greater than 30cm from the enclosure (Figure 6). The antenna is simply attached to a surface with adhesive tape as shown below (Figure 4). Figure 5. Distance from Ceiling Figure 6. Distance from Enclosure 7.
Inserting the SIM The LongReach Control Panels are supplied with a global SIM card but if the SIM card needs to be replaced then follow the following steps: 1 Ensure that the Control Panel is unplugged from the power supply. 2 Open the Control Panel by unscrewing the 4 screws. Take care when the enclosure is open to not detach the antenna connector from the board. Pozi Drive PZ1 Screw Driver 3 Insert your SIM card into the slot as shown.
Further Information Technical Details Power Supply Input Rating Output Rating Protection 100-240V AC 50-60Hz 0.35A 5V DC 2.
Further Information Technical Details Continued... Physical Dimensions 145mm x 95mm x 40mm Weight 256g Material C130,7030 Acrylonitrile Butadiene Styrene/Polycarbonate (ABS/PC) Operating Temperature 0°C to + 40°C Environmental Rating IP20 Mounting Screw mounted with bracket - fixings enclosed This product contains the LongReach radio module : FCC ID: 2AK3PGSD-500349 IC: 22407-GSD500349 These will be shown on the approval label attached to the product.
Further Information FCC Warning Statement Continued... This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Further Information Troubleshooting (Screen Messages) Message Meaning Possible Cause No SIM Card Control panel cannot identify the SIM. • The modem cannot detect a signal from the mobile network. • • No Signal • • • • • GPRS Fail Modem Fail The modem can detect a network, but cannot connect to it. • • SIM inserted wrong way round or upside-down check and re-insert. SIM contacts dirty – try cleaning with eraser.
Further Information Troubleshooting (Connectivity) Problems with connection to the Control Panel from Sensors are very rare. Connection issues are typically only related to low signal strength caused by obstructions in the Radio path. It is useful for the installer to understand the type of obstructions that can cause issues, although radio waves are very complex and sometimes work contrary to initial expectations, so the best method is to try it out. Example Solution 1.
Why Choose Rentokil? Rentokil is the global leader in pest control, bringing expert, reliable and professional service to commericial and residential customers in over 60 countries worldwide. As the experts in pest control, we work closely with you to: Give you peace of mind. With over 12,000 qualified technicians worldwide, we have extensive experience across a wide range of industry sectors. Our experts work proactively in partnership with you to minimise the threat of pest infestations in your business.
