WD TV HD Media Player ™
Table of Contents 1 Important User Information. . . . . . . . . . . . . . . . . . . . .1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Recording your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 3 Registering your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Accessories . . . . . . . . . . . . . . . . . .
7 Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Music Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Music Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Music Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 8 Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Photo Display. . . . . . . . . . . . . . . . . . .
WD TV HD Media Player User Manual 1 Important User Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing. • • • • • • • • • • • • • • • • • • • Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions.
WD TV HD Media Player User Manual WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
WD TV HD Media Player User Manual Recording your WD Product Information In the following table, write the serial and model numbers of your new WD product. You can find this information on the label on the bottom of the device. You should also note the date of purchase. This information may be required when requesting technical support.
WD TV HD Media Player User Manual 2 Product Overview Thank you for purchasing the WD TV™ HD Media Player. This user manual provides step-by-step instructions for installing and using your new media player. For the latest WD product information and news, visit our website at www.westerndigital.com. The WD TV HD Media Player is an ultra-compact, high-definition (HD) USB 2.
WD TV HD Media Player User Manual • • • HDMI 1.
WD TV HD Media Player User Manual 3 Features and Functions Features Audio/Video Interface • • • • • • HDMI 1.3 interface for digital audio and high-definition video Composite interface (RCA, yellow/white/red) for analog AV connection Toslink (optical) audio for high-fidelity digital audio Auto source function enables the HD media player to detect and switch to a new interface connection. For example, the HD media player automatically switches to HD mode when it is connected through an HDMI cable.
WD TV HD Media Player User Manual ****Manufactured under license under U.S. Patent #’s: 5,451,942; 5,956,674; 5,974,380; 5,978,762; 6,487,535 & other U.S. and worldwide patents issued & pending. DTS is a registered trademark & the DTS logos and Symbol are trademarks of DTS, Inc. Plug-n-Play USB 2.
WD TV HD Media Player User Manual LED Indicators 1 2 Item Component 1 Power LED 3 Description • On—The power cable is connected and the power is on. • Off—The HD media player is in standby mode or the power cable is disconnected. • Blinking—A system diagnostic failure has occurred. See “Troubleshooting” on page 74. 2 Infrared receiver • Receives signals from the remote control.
WD TV HD Media Player User Manual Remote Control 1. Infrared transmitter 2. HOME 3. POWER 4. Navigation buttons 5. ENTER (turns Info bar ON or OFF) 6. STOP 7. BACK 8. REV (rewind) 9. PREV (previous track/page up) 10. SEARCH 11. OPTION 12. PAUSE/PLAY 13. FF (fast forward) 14. NEXT (next track/page down) 15. EJECT (safe removal of attached storage) Note: For additional information, see “Using the Remote Control” on page 21.
WD TV HD Media Player User Manual 4 Getting Started Package Contents Remote control and Two - AAA batteries Composite AV cables WD TV HD Media Player Rubber feet AC power adapter Quick Install Guide Documentation and software CD Installation Requirements • Standard or HD TV with an HDMI or composite audio/video input • USB storage device with a USB 2.
WD TV HD Media Player User Manual Step 1 - Loading Content onto your USB Drive Transfer your favorite content from your computer to your external USB drive, such as My Passport™ or My Book® (external USB drives and stand not included).
WD TV HD Media Player User Manual Step 2 - Connecting the Power Cable 1. Connect the power clip to the power cable plug. The AC power adapter will vary, depending on your location. Some locations do not require a power plug clip. Units sold in those locations will have a fixed power plug. Refer to the illustration below. Installing Removing Installing Removing 2. Connect the power cable to the HD media player’s DC connector, and then plug the opposite end into an AC power outlet.
WD TV HD Media Player User Manual Wait a few seconds for your TV to detect the HD media player. If the HD media player is not detected, you may need to change the input source on your TV to HDMI or composite, depending on your connection. Check the user documentation of your TV for more information. Once the HD media player is detected, the splash screen displays to indicate system bootup, then the home screen of the user interface opens.
WD TV HD Media Player User Manual Composite AV Connection (Standard Definition) To use a composite connection: 1. Plug the yellow (video), red (right audio), and white (left audio) connectors into their respective ports on the HD media player. 2. Plug the opposite ends into the composite input ports on your TV, yellow to yellow, red to red, and white to white. 3. Select the appropriate TV input source.
WD TV HD Media Player User Manual HDMI Video and Audio (High Definition) HDMI combines high-definition video, multi-channel audio, and inter-component control in a single digital cable. This interface provides video quality resolution of up to 1080p. To connect your HD media player using an HDMI cable: 1. Plug an HDMI cable into the HDMI connector on the HD media player. 2. Plug the opposite end into the HDMI port on your TV or audio/video system (if available).
WD TV HD Media Player User Manual DVI Video and Toslink (optical) Digital Audio (High Definition) DVI provides high-definition video, but without an audio signal. Toslink (optical) digital provides only multi-channel audio and is required for DVI video. The combination of these interfaces provides video quality resolution of up to 1080p and excellent audio. 1. Plug a DVI to HDMI cable adapter into the HDMI connector on the HD media player. 2. Plug the opposite end into the DVI port on your TV. 3.
WD TV HD Media Player User Manual Home Theater (High Definition) To connect a home theater system: 1. 2. 3. 4. 5. Plug an HDMI cable into the HDMI connector on the HD media player. Plug the opposite end into the HDMI In port on your A/V receiver. Plug an HDMI cable into the HDMI Out port on your A/V receiver. Plug the opposite end into the HDMI port on your TV (if available). Select the appropriate TV input source. My Book external drive (sold separately) Note: HDMI cable sold separately.
WD TV HD Media Player User Manual Step 4 - Connecting a USB Device The HD media player has two USB ports that support playback from WD USB external drives.* * For a list of supported WD external drives, see article #2581 in or knowledge base at support.wdc.com. Not all features are available on drives that are preformatted for HFS+ Journaling, such as My Book Studio and My Passport drives. HFS+Journaling must be disabled prior to connecting your external drive to your HD media player.
WD TV HD Media Player User Manual Unlocking a Password Protected WD Drive If you have connected a password-protected WD drive to the media player, you must enter the password to access its contents. To unlock a password-protected WD drive: 1. Prior to the appearance of the media player menu, the following screen displays. Select OK, then press ENTER. 2. Use the navigation buttons to key in the password, select OK, then press ENTER. The media player menu displays.
WD TV HD Media Player User Manual Press / to select OK, press ENTER, then type in the correct password. If you enter the wrong password five consecutive times, the USB drive is placed in a hold state and the following message appears. 3. Press ENTER to close the error message. Disconnect the USB drive. Power cycle and reconnect the USB drive and type in the correct access password.
WD TV HD Media Player User Manual 5 4 Operating the WD TV HD Media Player Using the Remote Control The HD media player remote control lets you navigate the Home screen, browse for media files, enable playback options, and customize the system settings. The infrared sensor detects infrared signals from the remote. Important: Make sure there are no obstructions between the remote control and the infrared sensor on the HD media player.
WD TV HD Media Player User Manual Using the WD TV HD Media Player Menu The WD TV HD Media Player Home screen menu is displayed when you press HOME on the remote control. The icons on this screen let you browse your media library and configure the HD media player’s settings. Home Screen Options The four main Home options (icons) are: • • • • Video Music Photo Settings • The Music , Video , and Photo icons represent folders for the different media types.
WD TV HD Media Player User Manual Media Library Compilation Media Library Compilation refers to the process of scanning and consolidating the media contents of a USB drive into one comprehensive database so that you can easily browse and locate media files based on certain metadata information (e.g., video files are categorized based on title or release date). Media Library Compilation Exemptions The following conditions will prevent the media library compilation process.
WD TV HD Media Player User Manual Supported Categories for Media Library Compilation Categories Once the media library compilation process is completed, all available media files are organized under their respective media type directory. By default, media contents are displayed as thumbnails (music album/movie poster art, image thumbnail). The content categories are listed in the following table.
WD TV HD Media Player User Manual Locating Your Content on the drive There are two ways of locating a particular media file depending on whether the media library compilation function is enabled or not. Manual Search You can manually search for a media file by navigating to the specific media section and browsing through the available file folders. This method is recommended if there are only a limited number of files to search through.
WD TV HD Media Player User Manual Photo: • Display folder.JPG • If no folder.JPG file is found, display the first photo in the folder Video: • Display folder.JPG • If no folder.JPG file is found, display the first cover art (.MP4 with embedded .JPG) • If no cover art is available, display the first photo in the same folder as the video to be played File Thumbnail view functions (defaults) Music: • Display album art (.MP3 file with embedded .
WD TV HD Media Player User Manual 3. Define the search parameters. Select Starts with or Contains, then press ENTER. Starts with – All files with filenames that begin with the characters entered in this field will be included in the search results. For example, inputting ‘glo’ will result to a search results like this: Global party.mpeg Glow of the Field.jpg Gloss.mp3 Contains – All files with filenames that includes the characters entered in this field will be listed in the search results.
WD TV HD Media Player User Manual 6. If there are no media files matching the search parameters, the following message appears. Press ENTER to display the on-screen keyboard again and redefine the search parameters. If media files matching the search parameters you set are found, they will be listed as shown below. Use the navigation buttons to select the media file you are looking for, and then press ENTER or to initiate playback.
WD TV HD Media Player User Manual 6 Watching Video You can watch videos on your TV using the HD media player. Supported Video Formats The following video file formats are supported. • • • • • • • • AVI (Xvid, AVC, MPEG1/2/4) MPG/MPEG VOB/ISO MKV (h.264, x.264, AVC, MPEG1/2/4) TS/TP/M2T (MPEG1/2/4, AVC, VC-1) MP4/MOV (MPEG4, h.264) M2TS WMV9 (VC-1) Video Playback To play back video: 1. Browse to the Video 2. Highlight All Video -OR- category. , then press ENTER.
WD TV HD Media Player User Manual The screen will display available video files and video folders. The display will either be in thumbnail (default), list mode, or video preview, depending on your Browser Display setting (see “Video” on page 60 for more information on Browser Display settings). 3. Locate the video file you want to play. • To begin playback of a single video file, highlight the file, and then press ENTER.
WD TV HD Media Player User Manual Video Playback Controls Use these buttons on the remote control to control video playback: Button Function STOP Discontinues video playback PAUSE/PLAY Pauses or resumes video playback 1. Press FF (fast forward) or REV (reverse) to scan video (press repeatedly to select the scan speed) 2.
WD TV HD Media Player User Manual Displaying the Video Information Panel Use this option to display the Video Information Panel on the bottom of the screen. This panel shows the following information about the current video: The icon for the current repeat mode is displayed, if enabled. Video playback progress bar Elapsed and total playback times Video filename To view the Video Information Panel: 1. During video playback, press the OPTION key. The Options bar appears on the top of the screen. 2.
WD TV HD Media Player User Manual 2. Highlight displayed. -OR- , then press ENTER repeatedly until the audio channel you want is Highlight Off to turn off the sound. Selecting Subtitles Use this option to view subtitles during video playback. Make sure the subtitle files are located in the same folder as the current video, and that it has the same filename as the video file.
WD TV HD Media Player User Manual Selecting Video Zoom Options Use these options to change the viewing scale of the video playback screen. To change the viewing scale: 1. During video playback, press OPTION. The Options bar appears on the top of the screen. 2. Highlight to zoom in or to zoom out, then press ENTER repeatedly to cycle through the available zoom options. -ORPress OPTION or BACK to revert to the default viewing scale. Video Pan Mode Use this option to pan the video display.
WD TV HD Media Player User Manual Using Video Repeat Use this option to repeat the video currently playing. To set the video repeat mode: 1. During video playback, press OPTION. The Options bar appears on the top of the screen. 2. Highlight the repeat icon , then press ENTER repeatedly until the repeat mode icon you want is displayed. Options include: Normal – The video file will only be repeated once. When playback is completed, the previous browser screen is displayed.
WD TV HD Media Player User Manual 7 Playing Music With the HD media player you can copy your music library to a USB device and listen to it from your entertainment unit. The following audio file and audio codec formats are supported. • • • • • • • • • • MP3 WAV/PCM/LPCM WMA AAC FLAC MKA AIF/AIFF OGG Dolby Digital DTS Music Playback 1. Press HOME, then highlight the Music 2. Highlight All Music -OR- bar. The music bar is displayed. , then press ENTER.
WD TV HD Media Player User Manual mode depending on your Browser Display setting. Only audio files supported by the HD media player are displayed. 3. Locate the audio file you want to play. • To begin playback of a single audio file, highlight the file, and then press ENTER. • To begin playback of a music playlist, highlight the playlist name, and then press PAUSE/PLAY. • To begin playback of all audio files in a folder, highlight an audio file in that folder, and then press PAUSE/PLAY.
WD TV HD Media Player User Manual Music Playback Controls Use these buttons on the remote control to control music playback: Button Function STOP Stop audio playback PAUSE/PLAY Pause or resume audio playback 1. Press FF (fast forward) or REV (rewind) to scan the audio file (press repeatedly to select the scan speed). 2. Press PLAY to resume playback on the selected position. Scan the audio playback forward or backward Press PREV (previous track) once.
WD TV HD Media Player User Manual 2. Highlight , then press ENTER repeatedly until the repeat icon you want is displayed. Options include: Normal – The audio track will only be played once. When playback is completed, the previous browser screen is displayed. Repeat One – The current audio track is played repeatedly until you press STOP or BACK. Repeat All – All the audio files in the current music folder/playlist is played in sequence and repeatedly until you press STOP or BACK.
WD TV HD Media Player User Manual 8 Viewing Photos With the HD media player you can view your digital photo album in the comfort of your living room. It’s perfect for sharing fun times with your friends and family. The following image file formats are supported: • • • • • GIF (Animated GIFs are not supported) BMP (non-compressed) JPEG (grayscale, RGB, YCbCy) (does not support CMYK or YCCK) TIF/TIFF (RGB) (does not support CMYK, YMC, YMCK, or KCMY) PNG (Non-alpha channel only) Photo Display 1.
WD TV HD Media Player User Manual 3. Locate the picture file you want to view. • To open a single picture file for viewing, select the file, and then press ENTER. • To view the next picture file in the photo folder, press NEXT. • To view the previous picture file in the photo folder, press PREV. You can also view a slideshow using all picture files in a photo folder. See “Photo Slideshow” on page 44 for instructions.
WD TV HD Media Player User Manual The screen will display thumbnails of available picture files and photo folders. Only image files supported by the media player are displayed. Proceed to step 3 of the next section for instructions on how to view image files. Note: For a list of cameras that have been tested with this media player, visit our Knowledge Base at support.wdc.com and search for answer ID #2581 (provides a list of compatible USB devices).
WD TV HD Media Player User Manual Rotating the Picture Use these options to rotate the image clockwise or counterclockwise. These settings do not affect the original file’s orientation. To rotate the picture: 1. During photo viewing, press OPTION. The Picture toolbar opens at the top of the screen. 2. Highlight a picture rotate icon or to choose the direction of image rotation, then press ENTER repeatedly until the rotation you want is set.
WD TV HD Media Player User Manual 2. Select the Picture Info icon -OR- , then press ENTER. Press OPTION or BACK to hide the Picture Information Panel. Photo Slideshow The HD media player allows you to create a slideshow using the contents of a photo folder. To start a slideshow: 1. Locate the photo folder containing the image files you want in the slideshow. (See “Photo Display” on page 40.) 2. Select the photo folder, then press PAUSE/PLAY to start the slideshow.
WD TV HD Media Player User Manual 3. Press HOME, and then start the slideshow (as described above). Displaying the Slideshow Information Panel You can display the Slideshow Information Panel on the bottom of the screen.
WD TV HD Media Player User Manual To view the Slideshow Information Panel: 1. During a slideshow, press OPTION. The Slideshow toolbar opens at the top of the screen. 2. Select the Slideshow Info icon -OR- , then press ENTER. 1. Press OPTION or BACK to hide the Slideshow Information Panel.
WD TV HD Media Player User Manual Repeating and/or shuffling a Slideshow Use this option to set the slideshow to play in a loop sequence. To set the slideshow repeat mode: 1. During a slideshow, press OPTION. The pictures toolbar opens at the top of the screen. 2. Select , then press ENTER repeatedly until the repeat mode you want is displayed. Options include: Normal – The slideshow is played once. When the last image is displayed, the previous browser screen is displayed.
WD TV HD Media Player User Manual 9 8 Settings and Advanced Features The Settings menu lets you customize the way you use the HD media player and set preferences for media playback. To select a Settings category: 1. Press HOME, then select the Settings icon . 2. Use the Left/Right navigation buttons to select a Settings category, then press ENTER. There are six Settings categories, including File Management Music , Video , Photo , and System , Audio/Video , .
WD TV HD Media Player User Manual File Management The file management feature allows you to copy or delete files from the attached USB devices. Copying Files 1. Navigate to Home | Settings . 2. Use the navigation buttons to select File Management 3. Press , then press ENTER. to select the file or folder you intend to copy.
WD TV HD Media Player User Manual To select all files and folders for copying, press OPTION, then choose Select All . 4. After a file selection has been made, press OPTION, then select Copy 5. Navigate to the preferred destination folder, then press . to select the folder.
WD TV HD Media Player User Manual 6. Press ENTER to start copying the selected files into the destination folder. A progress bar will indicate the copy status. After the file has been copied successfully, the completed message appears. Moving Files 1. Navigate to Home | Settings . 2. Use the navigation buttons to select File Management , then press ENTER.
WD TV HD Media Player User Manual 3. Press to select the file or folder you intend to move. To select all files and folders for moving, press OPTION, then choose Select All . 4. After file selection has been made, press OPTION, then select Move .
WD TV HD Media Player User Manual 5. Press repeatedly until the preferred destination folder is selected. 6. Press ENTER to start moving the selected files into the destination folder. A progress bar will indicate the move status.
WD TV HD Media Player User Manual After the selected files have been successfully moved to the destination folder the File Moved icon appears. Deleting Files 1. Navigate to Home | Settings . 2. Use the navigation buttons to select File Management , then press ENTER. 3. Press to select the file or folder you intend to delete.
WD TV HD Media Player User Manual To select all files and folders for deletion, press OPTION, then choose Select All . 4. After file selection has been made, press OPTION, then select Delete . 5. Press ENTER to confirm file deletion.
WD TV HD Media Player User Manual A progress bar will indicate the file deletion status. After the selected files have been deleted, the File Deleted icon appears. Audio/Video Use the menus in this category to configure playback for audio and video files.
WD TV HD Media Player User Manual Display Resolution Use this menu to select the video display resolution when using the HDMI interface. Default setting is Auto. Note: The further down the list the setting, the higher the resolution and clearer the picture. HDMI Deep Color Mode Use this menu to increase the number of HDMI deep color bits available for transmission for each channel. A higher number of bits means there are more shades available for a television monitor to mix together.
WD TV HD Media Player User Manual Aspect Ratio Use this menu to select the way videos are displayed. Options include: • Normal (4:3) • Widescreen (16:9) The HD media player’s default setting is Widescreen. Make sure your TV can support widescreen resolution, or this default setting can result in a distorted video display. Audio Output Use this menu to select the audio output mode. Options include: • Stereo - Recommended if you are using a 2- or 4-speaker entertainment unit.
WD TV HD Media Player User Manual NTSC/PAL (composite only) Use this menu to select the TV color encoding system. This setting depends on your regional location. Options include: • NTSC–United States, Canada, Japan, Mexico, the Philippines, South Korea, and Taiwan. • PAL–Europe, Greenland, parts of Africa and South America, the Mideast, China, India, Australia, and Indonesia. Music Music sequence, Audio track display, and Browser display are the options in this category.
WD TV HD Media Player User Manual Browser Display Use this menu to select how media files are displayed in their respective folders. The default setting is Thumbnail mode. In the Music directory, this displays thumbnails of available files. The other option is List mode, which shows a list of available music files. Thumbnail mode List mode Video Video sequence, Subtitle font size, Subtitle border, Subtitle default, and Browser display are the options in this category.
WD TV HD Media Player User Manual Video Preview mode, which shows a short preview of the video in a small window on the right side of the screen. Thumbnail mode List mode Preview mode Photo Use the menus in this category to configure the display size and slideshow settings when viewing your image files.
WD TV HD Media Player User Manual Browser Display Use this menu to select how media files are displayed in their respective folders. The default setting is Thumbnail mode. In the Photo directory, this displays thumbnails of available image files. Thumbnail mode List mode Slideshow Sequence Use this menu to set the slideshow sequence mode. The default setting is Normal. See “Repeating and/or shuffling a Slideshow” on page 47 for a description of these slideshow sequence modes.
WD TV HD Media Player User Manual Photo Scaling Use this menu to define how pictures are scaled when you view them. This also applies when pictures are viewed in a slideshow. Options include: • Keep as original – Maintains the original resolution of the image (default). • Fit to screen – Fills as much of the display area as possible while maintaining correct image proportions. • Display in full screen– Fills the display area with the image (this can lead to image distortion).
WD TV HD Media Player User Manual Interval Time Use this menu to set the time interval between pictures in the slideshow. You can select from 3 seconds (default) to 5 minutes. System Use the menus in this category to configure the HD media player’s general functions. Language Use this menu to select the display language.
WD TV HD Media Player User Manual Media Library Use this menu to enable Media Library, which refers to the process of consolidating the contents of a USB drive into one database so that you can locate media files based on metadata information. See “Media Library” on page 69 for more information. Screensaver Delay Use this menu to set the time of system inactivity before the screensaver display is enabled. The default setting is 10 minutes.
WD TV HD Media Player User Manual About Select this option to display the current hardware and firmware configurations. Auto Play Once enabled, Auto Play starts each time the media player is powered on and plays the content from the attached USB storage device in alphabetical order. Content aggregation is temporarily turned off during Auto Play mode. Note: Auto Play ignores all unsupported files without displaying any system warning messages during playback. Auto Play does not support USB hubs.
WD TV HD Media Player User Manual To turn Auto Play on: 1. Press HOME. The main menu opens. 2. Select the System icon , then press ENTER. 3. Select Auto Play, then press ENTER. The Auto Play menu opens. 4. Select Photo autoplay or Video autoplay, then press ENTER. 5. Press HOME to return to the main menu.
WD TV HD Media Player User Manual Reset to Factory Defaults Use this option to restore all HD media player system preferences and media playback settings to their default factory values. This is done to correct performance problems caused by a failed firmware upgrade or a faulty configuration setting. To perform a system reset: 1. Press HOME. The main menu opens. 2. Select the System icon , then press ENTER. 3. Select Reset to factory defaults, then press ENTER. 4.
WD TV HD Media Player User Manual Media Library Media Library scans and consolidates the media contents of a USB drive into a database through which you can easily locate media files. This feature is on by default. The following conditions will prevent the Media Library from processing your media. • • • The USB device has read-only protection. The USB device is using the HFS+Journaling file system. There is not enough hard drive space on the USB device.
WD TV HD Media Player User Manual Converting the content into a usable format There are several fast, easy-to-use applications available online that can convert photos, videos, and music files into formats optimized for use on your WD TV HD Media Player. The software also allows simultaneous conversion of multiple files in batches regardless of their original formats. Examining your files MediaInfo (free software) can provide technical and tag information about your video or audio files.
WD TV HD Media Player User Manual 10 8 System Maintenance The system software of your WD TV HD Media Player can be upgraded to the latest release, which can improve support for media file playback and includes bug fixes and product enhancements. To ensure that you receive the latest update, we recommend registering your product at https://www.wdc.com/register. This chapter describes how to upgrade the system firmware and perform simple troubleshooting.
WD TV HD Media Player User Manual You are prompted to perform the firmware upgrade. 7. Select OK on the firmware update prompt, and then press ENTER. This will restart the system. After restarting, the system automatically enters firmware upgrade mode.
WD TV HD Media Player User Manual Once the update process is completed, the following message appears and the HD media player will restart again. Once the HD media player restarts, the new firmware automatically loads.
WD TV HD Media Player User Manual Troubleshooting Problem Solution DISPLAY The TV screen is blank and the HD media player power LED remains off. • Make sure the TV is turned on. • Make sure that the power adapter and power outlet are okay. • Make sure that the interface cable is properly attached to the correct terminals on both the TV and the HD media player. The TV screen is blank and the HD media player power LED is blinking. A system diagnostic failure occurred.
WD TV HD Media Player User Manual Problem Solution AUDIO There is no sound. • Make sure the volume on the entertainment unit is not muted. • Navigate to the Home | Settings | System screen and make sure the correct audio output setting is enabled. • - If you are using the composite audio cable, the Stereo setting should be enabled. - If you are using an Toslink (optical) or HDMI connection, the Digital setting should be enabled.
WD TV HD Media Player User Manual Common Error Messages If this message appears Perform this action HOME Hard drive cannot aggregate. There are different conditions under which this error message may appear. The message will specify the issue. For example, not enough space is used on the storage or a journaled file system. No storage present. Attach the USB device that contains your media files. Media Library requires more storage space: [XXXMB] 1.
WD TV HD Media Player User Manual If this message appears Perform this action Unable to play the selected file. Please recreate the file by using the included media editing software. 1. Eject and disconnect the USB device from the HD media player. 2. Connect the USB device to your computer and make sure the file format is correct. You can use the media editing software included in the WD Documentation CD. (See “How do I find media files and create playlists?” on page 77) 3.
WD TV HD Media Player User Manual 11 Appendix Supported formats Filename extension Codec Format/container VIDEO .AVI Video: Xvid AVC MPEG1/2/4 WMV9 VC-1 Audio: MPEG Audio PCM Dolby Digital DTS AVI .MPG Video: MPEG1/2 Audio: MPEG Audio Dolby Digital DTS PCM mpeg ps .MKV Video: h.264 x.264 AVC MPEG1/2/4 WMV9 VC-1 Audio: MPEG Audio PCM Dolby Digital (passthrough for more than 2 channels) DTS (passthrough for more than 2 channels) AAC MKV .TS/.TP/.
WD TV HD Media Player User Manual Filename extension Codec Format/container .MP4/.MOV Video: MPEG4 AVC Audio: AAC MPEG Audio Dolby Digital Quicktime .ASF/.DVR-MS/.WMV Video: MPEG2 WMV9 VC-1 Audio: WMA Dolby Digital ASF .VOB/.ISO Video: MPEG1/2 Audio: MPEG Audio Dolby Digital DTS PCM VOB/ISO .M2TS Video: MPEG1/2/4 AVC VC-1 Audio: MPEG Audio Dolby Digital DTS M2TS WMV9 VC-1 Video notes: 1. MPEG-2 MP@HL up to 1920x1080p24, 1920x1080i30, or 1280x720p60 resolution. 2. MPEG4.
WD TV HD Media Player User Manual Filename extension LPCM Codec Format/container PCM None OGG OGG VORBIS OGG WMA WMA ASF AIF/AIFF PCM AIFF MKA 1. MPEG audio 2. MPEG 2/4 AAC LC/HE 3. PCM (Microsoft) MATROSKA Dolby Digital Dolby Digital None DTS DTS None PCM An audio receiver is required for multi-channel surround sound digital output.
WD TV HD Media Player User Manual Thumbnail Support Limitation MUSIC Filename extension Only supports ID3 and EXIF format have thumbnail mp3 Yes Thumbnail in the id3 tag (“APIC” or “PIC” tag) wma Yes Thumbnail in the asf format (“WM/Picture” in the extended info) m4a Yes Thumbnail in the quicktime format (“moov/udta/meta/ilst/covr”) mp4a Yes Thumbnail in the quicktime format (“moov/udta/meta/ilst/covr”) flac Yes asf Yes Thumbnail in the asf format (“WM/Picture” in the extended info) w
WD TV HD Media Player User Manual Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WD TV HD Media Player User Manual Le symbole CE indique que ce système est conforme aux directives du Conseil de l'Union Européenne, notamment à la Directive CEM (2004/108/CE) et la Directive Basse tension (2006/95/CE). Une " déclaration de conformité " aux directives applicables a été déposée auprès de Western Digital Europe.
WD TV HD Media Player User Manual GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.
WD TV HD Media Player User Manual therefor. The term of your limited warranty depends on the country in which your Product was purchased. The term of your limited warranty is for 1 year in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region, and 1 year in the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt.
WD TV HD Media Player User Manual Index A Accessories 3 aspect ratio normal 58 troubleshooting 74 widescreen 58 audio channel 32 audio output 58 Settings menu 58 audio/video autosource function 6 supported interfaces 6 Audio/Video menus aspect ratio 58 audio output 58 display resolution 57 HDMI deep color mode 57 NTSC/PAL 59 autosource function 6 B browser display list mode 60, 61, 62 thumbnail mode 60, 61, 62 C composite AV connection 14 connectors 7 copying files 49 D deleting files 54 digital camera
WD TV HD Media Player User Manual Music directory 36 overview 22 Photo directory 40 screen navigation 22 Settings screen 48 Video directory 29 Home Theater connection 17 I I/O connectors composite AV 7 HDMI 7 Toslink 7 USB ports 7 information panel music 37 photos 43 slideshow 45, 46 videos 32 installation composite AV connection 14 HDMI connection 15, 16, 17 power connection 12, 13 requirements 10 USB connection 18 L language setting 64 LED indicators power 8 status 8 list mode 60, 61, 62 locating media
WD TV HD Media Player User Manual turn on 13 product accessories 3 obtaining service 84 overview 4 recording information 3 registration 3 regulatory compliance 82 safety information 1 warranty 84 R regulatory compliance environmental compliance (China) 84 remote control 9 layout 9 transmission range 21 troubleshooting 75 repeat mode music 38 slideshow 47 videos 35 RoHS 84 S screensaver delay 65 Search function button 21 procedure 26 settings apply new values 48 Audio/Video menu 56 Movie menu 60 Photo men
WD TV HD Media Player User Manual V video playback options 31 videos aspect ratio 58 audio channel 32 display resolution setting 57 HDMI deep color mode setting 57 information panel 32 MLB categories 24 panning 34 playback controls 31 playback procedures 29 repeat mode 35 sequence setting 60 subtitles 33 supported formats 6 supported resolutions 6 zoom options 34 W warranty information 84 widescreen setting 58 Z zoom options photos 43 videos 34 INDEX – 89
