Welcome to Relay+ Relay+ is a screen-free communications and safety solution. It’s a simple device on the outside with powerful technology on the inside. Relay+ works a little differently from the technology you might be used to, and you may have questions about how to use it to its full potential – we can help with that. This booklet will: • Familiarize you with the basic functionality of the device. • Show you how to easily talk with smartphones and other Relays. • Introduce you to Relay’s many features.
Device 1 Talk button • Press and hold to talk. • Press five times to activate an SOS alert. 2 Assistant button • Press and hold to use Relay Assistant. • Quick press to cycle through the chats and enabled channels on the device. 3 Volume buttons (+ and -) • Hold volume + for 3 seconds to power on. Hold for 5 seconds to power off the device. • Quick press volume + or - to increase or decrease volume. The LED light will show the current volume level in a circular pattern.
Charging your device Your Relay can be charged in two ways 1. The included USB-C wall charger 2. Wireless charging using the Qi standard Relay will make and audible sound when positioned correctly on the charging pad.
LED lights The LED ring tells you information about Relay+. Activating Circling rainbow light. Battery life Quick press the talk button. The partial light represents the battery Volume levels White light shows current percentage. volume level when using volume button. Battery life less than 20% Flashing red light. Talking LED color varies by Charging channel. Solid white light (powered on), solid red light Missed messages (powered off). Flashing green light. Need help with your device? relaygo.
Chats, channels and features Direct Chats • These one-on-one chats are automatically set up for everyone on your account. Whether you use a Relay device or the app, you’ll be able to talk to all other Relays and apps on your account via Direct Chats. • If both users are in the same Direct Chat, messages will be played aloud in real-time. If both users are not active on the same Direct Chat when a message is sent, the message will be saved as a Missed Message.
Group Chats • Chats that include multiple users (can include those on any account). • Everyone group chat includes every user on your account (Relay devices and Relay apps). • Everyone group chat is the only chat that will “force switch” each user on the account onto that group chat when used - this ensures real time communication. Safety Features Channels • Fun features that can be enabled for your Relay device within the Relay app.
Relay assistant Press and hold the channel button to use voice commands to help navigate your Relay device. Example Commands: • “John” to take you to the direct chat with John. • “Everyone” to take you to the Everyone group chat. • “Translate” to take you to the enabled translate channel. • “Weather, Time and Battery” to hear the forecast, current time and battery level. You can use this feature in place of pressing the button to manually cycle through your chats and enabled channels.
Relay app • Communicate with other Relays on the account. • See location information for each Relay device on the account. • Manage the Relay device settings. • Enable location and SOS • Manage channels • Set up and manage WiFi • Check and update software for Relay devices on the account. • Check battery level of Relay devices. • View FCC ID for device. 1. From the Home screen, select the Relay device from the “Direct Chats” section 2. Select “Settings” (top right) 3.
We’re constantly making updates to Relay + and the app based on feedback from customers like you. You can stay informed by checking the News & Updates section of the app – just tap the bell icon in the bottom navigation of your Relay app. Support App Tap the ? in the upper right hand corner Email support@relaygo.com Web relaygo.
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