User's Manual

DEVICE
TROUBLESHOOTING
Contents:
• Contrast Knee Device
• Charger
• Extender Box
• Shortener Box
• Carrying Bag
• User Manual
Components:
CHARGING
QUICK START
• Charging light red = charging.
• Charging light green = fully charged.
• Device can be run from battery power
or while plugged into an outlet.
More troubleshooting found at
www.recoverx.io/FAQ
I can’t start the device.I can’t start the device.
The device is controlled through the
RecoverX appRecoverX app. Be sure to download the
free app on your iOS or Android device.
The straps are too short.The straps are too short.
Open the “Extender Box” and follow the
instructions in the box.
The straps are too long. The straps are too long.
Open the “Shortener Box” and follow the
instructions in the box.
Device doesn’t get cold enough.Device doesn’t get cold enough.
The device is sustaining optimum
therapy temperatures, which is NOTNOT
ice cold.
Device isn’t responding.Device isn’t responding.
Reset the device by plugging in the wall
charger and holding the power button
down for 10 seconds.
1. Download the free RecoverX appRecoverX app
on an iOS or Android device.
2. Place device directly on skin.
Place battery
pack on thigh.
Align colored ring
to kneecap.
3. Fasten straps so the device is snug
against the skin. See “Troubleshooting”
if straps are not sized correctly.
4. Press the power button on the device.
Status light will pulse green.
Power button.
5. Open the RecoverX appRecoverX app and follow
the onscreen instructions.
1 Charging port
2 Power button
3 Charging light
4 Status light
5 Straps
6 Loops
7 Modules
8 Kneecap ring
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