User Guide

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Razer Blade 14” (2016) - GTX1060 Support

FAQ

After restarting the system, suddenly my trackpad does not respond anymore

If you encounter this, please try to shut down the system and power it on again. If this still does not work,

please uninstall Synapse and download the latest Synapse Framework from Razer support site.

During shut down or reboot, intermittently my system will stuck at the message “Configuring Windows

Features 100% - Please do not turn off your computer” though I never perform Windows Update operation

Don’t panic when you see this message, windows is trying to perform automatic uninstallation of unused

language packs to free up more space on your system.

The duration depends on how many languages are being removed as it will accumulate if the system is never

shutdown/reboot for a period of time.

To avoid from seeing this message again in future, you can perform the following workaround procedures to

manually removed the language packs that you don’t need:

1. Boot into Windows OS desktop

2. Press “Windows + S” keys and type “lpksetup”

3. Click on “Uninstall display languages”

4. Select the languages need to be removed and click next

5. Progress bar will appear to give feedback on the language pack uninstallation process

Since this steps might take some time (more than 1 hour), it’s advisable to run this when the system is not

actively in use

My computer system became unstable after I installed Comodo Internet Security / Comodo Firewall.

Currently there are few known compatibility issues with Comodo applications. Here are a few reported issues

when Comodo applications are present on a system:

• Keyboard or trackpad intermittently not responding

• Blank desktop screen shown immediately after user boot to Windows OS

• Intermittent BSOD related to DPC_Watchdog_Violation

• System not able to boot-up after installing Comodo Internet Security / Comodo Firewall applications

To ensure Razer Blade customers do not encounter the above issues, we advise users not to install Comodo

applications at this time. If you have installed the applications, please immediately remove the following

applications through Add/Remove Programs in Control Panel:

• Comodo Internet Security

• Comodo Firewall

• GeekBuddy

• PrivDog

Can I dual boot, partition, or otherwise modify the Blade’s operating system?

The Blade is designed for compatibility with the as-shipped OS. Should you want to install or modify the OS

Please first format the boot drive then install your OS. Razer Warranty and Support is only available for the as-

shipped OS.

I can no longer click while holding down a letter on my keyboard.

Please see the following resolution from Microsoft, http://support.microsoft.com/kb/2908279

My Razer Blade is out of warranty, how can I have it repaired?

Razer has authorized repair centers in every country where the Blade is currently sold. To set up a repair at one

of our repair centers please contact our support team at www.razersupport.com/email . Our support team will be

happy to give you a rough estimate of the repair costs, but final costs cannot be determined until the unit is

physically inspected at the repair center. Only authorized Razer Repair Centers will have the parts and

specialized training required to repair your Razer Blade.

How long is my warranty?

Product warranty lengths differ depending on your Razer product. For example, mice have a two year limited

warranty, while keyboards have a one year limited warranty. Please see full details for warranty lengths: here.

Summary of content (4 pages)

PAGE 1
Razer Blade 14” (2016) - GTX1060 Support FAQ After restarting the system, suddenly my trackpad does not respond anymore If you encounter this, please try to shut down the system and power it on again. If this still does not work, please uninstall Synapse and download the latest Synapse Framework from Razer support site.
PAGE 2
Does the 14" Blade Support Intel WiDi? WiDi is not supported, as this technology isn't meant for gaming. Does the 14" Razer Blade Support 3D? No, at this time, the Razer Blade does not support 3D display modes. Does the 14" Razer Blade Support Miracast? No, at this time, the Razer Blade does not support Miracast Does my Razer Blade (14") come with virus protection? The Windows 10 operating system package includes Microsoft Security essentials.
PAGE 3
White = Sleep mode Green = On Dim Red = Low Battery (10% left) Bright Red = Lower Battery (3% left) Note* The status indicator is not a HDD indicator. What happens if my internet disconnects? Synapse 2.0 will continue to function even if your internet disconnects as long as you check the "Stay Logged In" box on the login screen. Razer strongly advises all users to stay logged in. When my Blade comes out of the sleep or standby mode, the track pad does not work.
PAGE 4
A valid proof of purchase is defined as a dated sales receipt from an authorized Razer Reseller. The receipt must show the product description and price. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis. Why does Razer require a proof of purchase? Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller.