Warranty

PYROTENAX TRACETEK
LIMITED PRODUCT WARRANTY
1 / 2PENTAIR THERMAL MANAGEMENT
EN-LimitedWarrantyNAMLATAM-WS-H57396 06/16
Pentair Thermal Management warrants all goods listed below against faulty workmanship and use of defective materials
when such goods are properly installed, operated, and maintained according to product documentation. All documentation
regarding proper use and installation can be found on our web site at www.pentairthermal.com.
Brand
Type
Raychem Heating cables, connection kits and accessories
Raychem Thermostats, controllers, panels, contactors, sensors and accessories
Pyrotenax Fire-rated and performance wiring, components and accessories
Tracetek Leak detection cables, sensors, controllers and accessories
Capacisense Tip clearance probes and electronics
Interlock Clamp-on pipe shoes
This warranty remains in force for a period of two (2) years from date of purchase.
This warranty is only valid for products purchased and installed within the United States, Canada, Central American, or
South American countries. This warranty can be amended only by a written instrument signed by a duly authorized officer
of Pentair Thermal Management. This warranty expressly excludes Pentair Thermal Management’s PetroTrace and TracLoc
product lines.
• What Will We Do to Correct Problems?
Pentair Thermal Management will examine and confirm that any alleged product issue covered by this Limited Warranty
actually exists and occurred in the course of proper and normal use and was not caused by accident, misuse, neglect,
alteration or improper installation, operation, maintenance, repair, or testing, or such other cause outside of the responsibil-
ity of Pentair Thermal Management under this Limited Warranty. Pentair Thermal Management will repair such goods or
supply replacement goods or credit Buyer’s account for goods covered by this Limited Product Warranty, whichever Pentair
Thermal Management may elect at its sole discretion.
• How Do You Get Service?
The Buyer should promptly notify Pentair Thermal Management, or their Pentair Thermal Management Representative,
either by written correspondence or by e-mail within thirty (30) days after discovery of an alleged warranty issue. Detailed
warranty claim information will be requested at this time and must be supplied by the Buyer. The Buyer may then be asked
to return the goods, postage paid, to the location given by Pentair Thermal Management.