stay + play wireless fence ® operating and training guide Model Number PIF00-12917 PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”. Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. • You may need to trim the hair in the area of the Contact Points.
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products provide you with the tools and technologies to successfully train your pet. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677. To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.
Components Receiver Collar with Short Contact Points Receiver Charger Transmitter Transmitter Power Adapter Boundary Flags - 50 PIF0Model Nu 0-12 mber 917 PLEA SE Contact Point Wrench Long Contact Points RE AD TH IS EN TIR E GU IDE BE FO RE BE GIN NIN G Test Light Tool Operating and Training Guide Other Items You May Need • • • • • • Screwdriver Scissors Lighter Drill & mounting hardware Tape measure Non-metallic collar and leash Set up and training help: www.petsafe.
How the System Works The PetSafe® Stay + Play Wireless Fence® system has been proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area.
Transmitter ALARM HIG ALARM LO H W Power Light Alarm Disable Button Power Jack Boundary Boundary Switch Control Dial LOW HIGH Operating Guide Step 1 - Set Up the Transmitter Important: You may need to move the Transmitter several times before determining the final location. The Transmitter is located at the exact center of the Pet Area. Place the Transmitter: • At least 2 feet above the floor located on the ground floor of your home. • In a dry, well ventilated, protected area.
Step 2 Charge the Receiver Collar The Receiver Collar Charger is designed to plug into a standard AC wall outlet. The Receiver Collar light will glow red when the Receiver Charger is properly seated into the Receiver Charge Jack. The light will turn green when charging is complete. A built in safety circuit prevents the Receiver Collar from overcharging. The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can last up to 3 weeks depending upon frequency of use.
Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar. During normal operation, the Receiver Collar Indicator Light will flash every 4-5 seconds to indicate the battery status as shown in the table below.
To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (3B) when the Receiver Indicator Light illuminates Red (3C). 2. The Receiver Indicator Light will emit a series of Red flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes. The Static Correction levels increase in strength from 1 to 6.
Step 4 - Adjust the Pet Area to Desired Size Make sure the entire Pet Area lies within your property boundaries (4A). Always start determining the Boundary Zone at the shortest distance from Transmitter. Place the Boundary Switch on “Low” if the Boundary Zone will be less than 45 feet from the Transmitter. 4A Test Light Instructions Pet Area STREET 1. Make sure the Receiver Collar Battery is properly charged. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points.
Transmitter Range Chart Record Your Settings Boundary Control Dial Position Boundary Switch LOW Boundary Switch HIGH Final Boundary Switch Setting (HIGH or LOW) 1 22 ft. 46 ft. 2 24 ft. 50 ft. 3 26 ft. 56 ft. Home 4 29 ft. 62 ft. Camping 5 31 ft. 69 ft. Vacation 6 37 ft. 85 ft. Other 7 45 ft. 95 ft. 8 50 ft. 105 ft. Final Boundary Control Dial Position (1-8) Note: These distances are approximate.
Step 6 - Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
1. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (6B). 2. Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar. 3. Trim the collar as follows (6C): 6B a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b.
Training Guide Be Patient With Your Pet Important: Proper training of your pet is essential to the success of the PetSafe® Stay + Play Wireless Fence® system. Read this section completely before beginning to train your pet. Remember that the PetSafe® Stay + Play Wireless Fence® system is not a solid barrier. • Have fun with your pet throughout the training process. Training should be S M T W T F S fun, fair, firm and consistent. 6 7 1 2 3 4 5 • Train for 10 to 15 minutes at a time.
Phase 1 Day 1 - Boundary Awareness Tone Only Training Mode Perform three sessions on day 1, each training session lasting 10-15 minutes. Goal: To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar define the new Pet Area. Setup: • Program the Static Correction Level on the Receiver Collar to Level 1 Tone Only training mode. • Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.
Phase 2 Days 2 thru 4 - Continue Boundary Awareness Introduction to Static Correction Perform three sessions per day, each lasting 10-15 minutes. Goal: To train your pet to stay in the Pet Area and respect the boundary. Setup: • Program the Static Correction Level on the Receiver Collar to Level 2. • Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Be sure the extra collar does not put pressure on the Contact Points.
Steps: 1. With full control of your pet on a leash, have the distraction presented. 2. If your pet does not move toward the distraction, praise and offer a treat. 3. If your pet does react to the distraction, allow him to go into the Boundary Zone. 4. Help your pet back into the Pet Area if he does not turn back after 2 seconds. 5. Treat and praise your pet anytime he comes back into the Pet Area with or without help. 6. Repeat this process with other distractions.
Phase 5 Days 15 thru 30 - Pet Monitoring Your pet is ready to run! Check in on your pet at regular intervals. Note: After you are satisfied your pet’s training is complete, remove every other Boundary Flag every 4 days until all flags are removed. Save Boundary Flags for future use. Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides.
Wireless-To-Go Your PetSafe® Stay + Play Wireless Fence® system is completely portable. Follow the set-up procedures (Steps 1 through 4) wherever you wish to have containment of your pet. Reestablish the Pet Area and mark it with Boundary Flags so your pet knows his Boundary Zone. Place the Transmitter indoors at least 3 feet from large metal objects. Note: If setting up in a metal building or vehicle, the maximum size of the Pet Area may be reduced.
Frequently Asked Questions Is the Receiver Collar • Yes. waterproof? Will the PetSafe® Stay + Play • You can use another Wireless Transmitter with overlapping boundaries of at least 5-10 feet to increase the size of Wireless Fence® system the Pet Area. cover a larger circle than 210 feet across? Will a sloping yard or hills affect • The Transmitter signal extends up to 105 feet in all directions. A sloping yard or a yard with hills can cause the Pet Area to the Pet Area? appear less or more than expected.
Do I need to perform maintenance on my Stay + Play Wireless Fence? • Check your pet’s neck daily for irritation from the Contact Points. • Check the Contact Points on the Receiver Collar weekly to make sure they are clean. • Use the Contact Point Wrench to make sure the Contact Points are secure. Do not over tighten. • Check the fit of the Receiver Collar weekly. • The Receiver Indicator Light acts as a Battery Status Indicator, flashing red every 4 to 5 seconds when battery charging is required.
Troubleshooting The Transmitter is sounding • The intermittent double tone is the Metal Interference Alarm. an intermittent double This alarm sounds if the Transmitter is placed too close to a metal tone alarm. surface. When this alarm sounds, the transmission output is disabled and your pet is no longer being contained. Relocate the Transmitter and either unplug the Power Adapter from the Power Jack or press the Alarm Disable Button for 5 seconds then release.
The Receiver Collar activates in • The Receiver Collar activates when it loses the Transmitter signal. the middle of the yard. This sometimes occurs if a large metal object is between the Receiver Collar and Transmitter, if the orientation of the Receiver Collar changes near the Boundary Zone, or if the surrounding “electronic noise” interferes with the signal. If this continues to occur, consider relocating the Transmitter and resetting the Pet Area.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
Customer Care International USA & Canada - Tel: 800-732-2677 Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM Australia - Tel: 1800 786 608 Monday - Friday 8:30 AM - 5 PM New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM Battery Disposal Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries.
One Year Non-Transferrable Limited Warranty What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date.
Mounting Template 2½ INCHES (63.5mm) Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patents 6,879,300 and 7,142,167.
DO NOT PRINT THIS PAGE RSC Part #: 400-1243 Description: MANUAL PIF00-12917 Created by: JC Material: 100g Printing: Black Finishing:Die Cut, Fold, 2 Saddle Stitch, and Bulk Pack Initial Creation Date: 9/4/13 Approved by: JW Date Approved: 6/22/15 Program used: INDESIGN CC Revision: 004 ECO: RSC12055 Revision Description: 6/22/15 Revision Date: Added Metal Interference Alarm Text
