< 9600 Series Wireless Call System Hardware Installation Guide PN 0510-1078-D
< < 9600 Series Wireless Call System Hardware Installation Guide PN 0510-1078-D Release Date: 02/23/10 Users must read this guide before using the product.
Copyright 2009, 2010 by RF Technologies, Inc. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc. Conforms to UL Std.
Important Warnings It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment functioning properly. Disregarding the information and instructions in this document is considered abnormal use and may result in injury or system failure. WARNING ACCESSORIES (SUPPLIES)—To ensure patient safety and proper operation of equipment, use only parts and accessories manufactured or recommended by RF Technologies, Inc.
WARNING PATIENT MONITORING—The most reliable method of patient monitoring combines close personal surveillance with correct operation of monitoring equipment. It is the responsibility of the facility to periodically check on patients in possession of RF Technologies, Inc.'s equipment (i.e.
WARNING SYSTEM WIRING—All permanent supply connections must be done in accordance with National Electric Code, NFPA 70. WARNING USER TRAINING—Only users who have received adequate training on the use of the system, as outlined in this manual, should use the system. It is the responsibility of the facility to ensure all users have been trained. Failure to adequately train employees may cause system failure due to user error. In addition, incorrect use of the equipment may also result in system failure.
Compliance Federal Communication Commission (FCC) Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Additional Detailed Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 2 Installing Transceiver Devices . . . . . . . . . . . . . . . . . . . . . 21 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Transceiver Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 LED Light Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Installing Transceiver Devices. . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Power Cable Run Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Mesh Network Router/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Quick Look Display for Quick Look Router . . . . . . . . . . . . . . . . . . . . . .
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Preface Introduction This guide provides detailed information about the hardware components and devices of the ICM System. It provides instructions about installation as well as specific requirements for mounting components that make up the system. The Code Alert 9600 Wireless Call System immediately notifies staff when a resident requires attention, and provides details that are essential in responding quickly and competently to a resident’s needs.
: Preface Additional Detailed Documentation Documentation for your system is available in Portable Document Format (PDF) on the System Documentation CD-ROM. Please contact your RF Technologies sales representative for replacement CDROMs. Contact Information For more information about RF Technologies, Inc. products, go to www.rft.com. For technical support, contact the Technical Support Team at (800) 669-9946 or (262) 790-1771.
Chapter 1 Installing Hardware Components Introduction The basic components of the system consist of the Central Server, the Gateway, the Router and the transceiver devices. The Central Server is a RF Technologies configured computer that runs the software. It contains the database and provides communication with the devices in the system. Depending on your configuration, the system can include several Client computers.
Chapter 1: Installing Hardware Components 6. Install transceiver devices. Transceiver devices transmit and receive data. • • 7. 8. Mount all fixed devices (i.e. Pull-Cords, Smoke Detectors, Door/Window transceivers). Enter transceiver information into the software, refer to the Series 6.0 Software User Guide (PN 0510-1079) and Series 6.0 Software Administrator Guide (PN 05101080).
Installing Components Install the Gateway The Gateway receives signals from Routers and transceiver devices and sends them to the Central Server. The Gateway can be supervised; if no information is received by the system from the Gateway for a specified amount of time, a Device Fault alarm is generated in the Event List at the computer. The Gateway has four (4) single-color LED lights; two green and two red. For more information on LED lights and LED sequence refer to “LED Sequence” on page 13.
Chapter 1: Installing Hardware Components To install the Gateway directly to Server computer 1. Locate a mounting site for the Gateway that is within a 12-foot reach of the Central Server. To minimize noise interference, the Gateway should be a minimum of 10-feet away from any wireless device or any high powered electrical device. Placement of the Gateway should not be located over a stud. The Gateway should be at a one-foot distance from the bottom of the enclosure to the ceiling. 2.
Installing Components b. When using a single serial port server (PN 9600-0002) with cable (PN 0460-0124), connect the 9Pin connector from the Gateway to the single serial port server. Run Cat-5 wiring and terminate each end with a RJ45 connector. Connect one end to the Ethernet connector on the bottom of the single serial port server and the other end to the Ethernet switch.
Chapter 1: Installing Hardware Components Place a Pendant into Survey Mode A Pendant in Survey Mode is used to survey the coverage area when installing Routers. Any Pendant transceiver can be configured for Survey Mode. While in Survey Mode the Pendant periodically blinks either green or red, depending on whether or not it is in range of a Router. Pressing the button on a Pendant in Survey Mode does not generate or clear alarms. Prepare Pendant for Survey Mode configuration 1.
Installing Components Determine Placement of Routers NOTE: A configuration map or floor plan of the facility is pre-determined with most 9600 Wireless Call Systems. Please rely on the configuration map or floor plan in conjunction with the information provided below to determine Router placement. Routers are powered by a plug-in power supply or central power supply. A backup battery is also included in the Router enclosure.
Chapter 1: Installing Hardware Components Router Configuration in Multi-story Buildings When a configuring a multi-story facility the Routers should be placed directly above one another as much as possible to provide accurate location even in non-location required facilities. Quick Look Router A Quick Look Router is an 9600 Series Router connected to a wireless Quick Look Display.
Installing Components To install the Quick Look Router with Quick Look Display Use the following steps to mount the Quick Look Display. WARNING: When installing a product, you must follow standard, accepted safety practices, such as wearing safety glasses. 1. Feed the wire attached to the head assembly of the Quick Look Display through the un-notched end of the 4” wall-mount bracket. 2. Slide the head assembly onto the end of the 4” wall-mount bracket. 3.
Chapter 1: Installing Hardware Components Gateway/Router Reset Button The Router has four types of reset. Respectively, the Gateway supports the first three. By using the reset button on the bottom edge of the Router/Gateway you can perform the resets described in the chart below.
Installing Components LED Sequence Below is an explanation of the LED sequence. L1 LED Power Up Sequence L2 L3 L4 Explanation of LED L1, L2, L3, L4 (sequentially) Device executing normal firmware. All LEDs On (not maintained) Device executing normal firmware. NOTE: If power up sequence does not occur and the green light is blinking every second, than the device is in manufacturer’s mode.
Chapter 1: Installing Hardware Components Additional Gateway/Router Installation In some instances, it may be necessary to install an additional Gateway to support additional Routers. By default, the Gateway and Routers are automatically assigned to channel 25. Once the first installation of Gateway/Routers are complete and configured into the system, you must change the channel to install the second set. Channel selection will be site specific and dependant on the site’s environmental issues.
Installing Components Changing Channels To change the channel to the Gateway and Routers you must access the Configuration-Device page. 1. From the Server computer running the Series 6.0 Software, select Tools from the Menu Bar. 2. Select Configuration from the drop-down menu. 3. If necessary, use your identification card or enter your Login and Password. Press Enter or click OK. The System Management home page opens. 4. Select Configuration.
Chapter 1: Installing Hardware Components 7. Deselect the default channel (25) and select the new channel. Selecting a new channel for the Gateway will also change the channel for all associated Routers. FIGURE 1.3: Device Properties Window 8. Click Save and then Close the window. WARNING: WAIT! You must wait at least 30 seconds and verify that all Routers have checked in before using the Scan Devices function.
Installing Components Router Depth It is important to install Routers to minimize the number of hops to the Gateway while still providing coverage at the furthest point from the Gateway. The Router Depth option allows you to adjust Router Depth by staggering 5-second Router resets by one, two, three or four minutes. Each Router has an association limit of 6 Routers; the hop limit for each Router is 4. To select the Router Depth 1. From the Server computer running the Series 6.
Chapter 1: Installing Hardware Components Rebuild Subnet on Scanned Devices This option is used to rebuild the subnet on scanned devices. 1. From the Server computer running the Series 6.0 Software, select Tools from the Menu Bar. 2. Select Configuration from the drop-down menu. 3. If necessary, use your identification card or enter your Login and Password. Press Enter or click OK. The System Management home page opens. 4. Select Configuration.
Installing Components Scan Devices The Server Management window allows you to Scan devices. 1. On the Menu Bar select Tools. 2. Select Configuration from the drop-down menu. 3. If necessary, use your identification card or enter your Login and Password. Press Enter or click OK. The System Management Home page opens. 4. Select Server Management. The Configuration Server Management home page opens. FIGURE 1.6: Configuration Server Management Home Page 5.
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Chapter 2 Installing Transceiver Devices Introduction This chapter provides detailed information about installing transceiver devices and testing the operations of the 9600 Series Wireless Call System with those devices. Transceivers are devices that transmit and receive data. The transceiver devices listed in this section are supported by the Code Alert 9600 Wireless Call System running the Series 6.0 Software application.
Chapter 2: Installing Transceiver Devices LED Light Indicator The Pendant, Pull Cord and Universal transceivers contain a two-color indicator light. In general, green indicates good and red indicates bad. No light—if the LED indicator does not blink within a few seconds of alarming or clearing an alarm, this may indicate a dead battery; try replacing the battery. If the problem persists, contact Technical Support.
Installing Transceiver Devices Check-in Pull Cord A Check-in Pull Cord enables the staff or patient to push a green button to check-in. Pressing the green button indicates to the system that the patient has checked in or been visited by staff. The type of check-in depends on how your Pull Cord is configured, refer to the Series 6.0 Software Administrator Guide (PN 0510-1080).
Chapter 2: Installing Transceiver Devices Pull Cord Transceiver with Extended Battery Pack The Pull Cord Transceiver can be either surface mounted or flush mounted. Due to the size of the Extended Life Battery Pack a surface mount enclosure or single gang enclosure will be required to house the battery holder. The following sections provide detailed steps on how to mount the transmitter using both methods. To surface mount the Transceiver 1.
Installing Transceiver Devices To flush mount the Transceiver 1. Hold the base of the flush mount enclosure against the wall at the desired mounting height and trace the outline of the flush mount enclosure. 2. Cutout the hole along the traced lines. 3. Insert the flush mount enclosure into the hole and secure in place by routing the wall mounting flaps outward and tight against the inside surface of the drywall. 4. Determine the desired length of the pull cord string.
Chapter 2: Installing Transceiver Devices To replace the battery to the Pull Cord 1. Use a small Phillips screwdriver to remove the front cover of the Pull Cord from its wall mounting. 2. Grip the battery holder and use a small flat screwdriver to hold back the top circuit board retainer clip. 3. Gently pry up that corner of the circuit board past the retaining clip. Repeat for the second retaining clip and remove the circuit board. 4.
Installing Transceiver Devices Wall Mount Emergency Call A Wall Mount Emergency Call is mounted on the wall. This device is used to request staff assistance and is commonly used in bedrooms and bathrooms. It is suitable for use in close proximity to showers or baths; however to prevent damage, avoid any submersion. The Wall Mount Emergency Call has one (1) LED light. The light is visible when the enclosure is open (i.e.
Chapter 2: Installing Transceiver Devices To replace the battery to the Emergency Call 1. Use a small Phillips screwdriver to remove the front cover of the Emergency Call from its wall mounting. 2. Grip the battery holder and use a small flat screwdriver to hold back the top circuit board retainer clip. 3. Gently pry up that corner of the circuit board past the retaining clip. Repeat for the second retaining clip and remove the circuit board. 4.
Installing Transceiver Devices Universal Transceiver A Universal transceiver can be used to integrate your facility’s existing equipment such as backup generators or other devices that can be integrated with the software. Universal transceivers can be programmed as either NO (normally open) or NC (normally closed) devices. They automatically activate when the input from a monitored device has a contact close. When this happens, the Universal transceiver sends event information to the Central Server.
Chapter 2: Installing Transceiver Devices To mount the Universal transceiver using mounting hole 1. Use your fingers to open the front cover of the transceiver by pushing the retaining clip on the top downward. This allows the hinged cover to drop down and expose the circuit board. 2. Carefully pull the circuit board free from the pins on the enclosure. 3. Drill a 1/8 inch mounting hole through the indentation in the transceiver enclosure. 4.
Installing Transceiver Devices To set up the Universal transceiver for use 1. Activate the Universal transceiver by inserting the battery. 2. Test the transceiver by activating the existing device. If the transceiver is working properly, the Central Server will sense the Universal when it goes into alarm and add it to the list of devices. 3. At the Central Server, update the transceiver information, for example, giving it a name and/or assigning it to a room or unit.
Chapter 2: Installing Transceiver Devices Nurse Call A Nurse Call is affixed near the bed of the patient. An Assistance Required alarm event is reported in the Event List when a patient pushes the button on the Nurse Call cord set. The Nurse Call is supervised; a routine signal is sent from the transceiver and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
Installing Transceiver Devices To mount the Nurse Call transceiver 1. Using the rear enclosure of the Nurse Call as a template, place it level against the wall at the desired mounting height and mark the location of the two mounting holes. 2. Center punch each hole and install two nylon wall anchors (included). If the Nurse Call is located on a concrete wall then you must use the wall anchors designed for use with concrete (not included). 3.
Chapter 2: Installing Transceiver Devices Door/Window Transceiver A Door/Window transceiver is used to protect a door or window against unauthorized egress. An Exit alarm event is reported in the Event List when a monitored door or window is opened. The alarm automatically clears when the door or window is closed.
Installing Transceiver Devices To mount the Door/Window transceiver using mounting hole NOTE: Orientate the internal reed switch next to magnet 3/8 inch away. The Universal transmitter has been tested and shown to work as far as 1/2 inch. 1. Use your fingers to open the front cover of the transceiver by pushing the retaining clip on the top downward. This allows the hinged cover to drop down and expose the circuit board. 2. Carefully pull the circuit board free from the pins on the enclosure. 3.
Chapter 2: Installing Transceiver Devices Door/Window Transceiver with Reset Button If your Door/Window transceiver comes with a reset button, the alarm must be reset at the door by pressing the reset button once the door/window is closed. The Door/Window transceiver comes in three pieces: the transceiver enclosure, a magnet and a reset button. There are two types of reset buttons. To mount the Door/Window transceiver with Reset Button 1.
Installing Transceiver Devices To set up the Door/Window transceiver for use 1. Activate the Door/Window transceiver by opening the door or window. If the transceiver is working properly, the Central Server will sense the Door/Window transceiver when it goes into alarm and add it to its list of devices. 2. Reset the Door/Window transceiver by closing the door or window and pressing the reset button if applicable. 3.
Chapter 2: Installing Transceiver Devices 7. Mount the base of the enclosure to the wall using two drywall screws. 8. If necessary, insert the 3V battery (see “To replace the battery in a PIR Sensor”). 9. Replace the electronic assembly. Mounting holes 10. Replace the sensor lens cap. To set up the PIR Sensor for use 1. Activate the PIR Sensor by placing it in alarm (walk in the motion detection area of the sensor). 2.
Installing Transceiver Devices Smoke Detector If your facility is using wireless Smoke Detectors in conjunction with your Series 6.0 System, a Smoke alarm event is reported in the Event List each time a Smoke Detector is activated. A Smoke Detector is supervised; a routine signal is sent from the device and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer. The Smoke Detector is powered by a replaceable 3V battery.
Chapter 2: Installing Transceiver Devices Pendant Transceivers The Pendant transceiver is a wireless, mobile transceiver that can be worn around the neck or wrist, or attached to a belt. The protective boot protects the Pendant transceiver against dropping and water ingress. However to prevent water damage, avoid prolonged submersion and direct contact with a water stream. The Pendant has one (1) light that is visible from the outside of the enclosure.
Installing Transceiver Devices Reset the Pendant Press quickly 6 times in 3 seconds Reset the Pendant by rapidly pressing the button six times within 3 seconds. 3 green flashes The green light will flash each time the button is pressed. If the Pendant is reset properly, the green light will flash a series of flashes, indicating that the Reset signal is being transmitted. Verify the Pendant Appears in the System The pendant is now ready to be assigned.
Chapter 2: Installing Transceiver Devices Replace the Battery RF Technologies uses only Panasonic 3.0 V Coin Cell Lithium Battery model # CR 2032. This battery provides 10 to 30 percent more power than other batteries in this size. To replace a battery in a Pendant transceiver 1. Use your fingers to remove the back cover of the Pendant and expose the circuit board. 2.
Test the System Operation Test the System Operation After all of the components that make up the 9600 Series Wireless Call System are in place, the system-wide settings are applied, and information specific to at least one transceiver is entered into the database, test the operation of the entire system. First, confirm that the software is responding; second, ensure that there is sufficient coverage by the Routers; and third, test the operation of the Supervision function. To test the software 1.
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Chapter 3 Maintenance Introduction The 9600 Series network of devices is partially capable of self-maintenance in the event a device fails. The system software has four data communications to aid in the maintenance of the network. 1. Reset—force individual Routers, all Routers on a single comports, or all Routers on all comports to reset. 2. Scan—forces the Gateway and all its Routers to change channel or to execute a rebuild depending upon what was configured. 3.
Chapter 3: Maintenance Router Failure When a full function device (Router) fails, its limited function device (i.e. Pull Cord, Universal) will fail to communicate and automatically search for another Router upon a check-in or alarm. To replace a failed Router 1. In the software application, click Report on the toolbar and open the Device Tree Report. 2. Sort the Device Tree Report by Comport and print the report. 3.
Gateway Failure 17. Restore each Pull Cord and Universal from step 6. a. With battery still removed, press the tamper switch a few times (ensures caps are discharged and device performs a proper power-up reset). b. Insert battery. c. Verify device light indicator blinks green 3 times. d. Re-mount device. 18. Alarm and clear each Pull Cord and Universal and verify the PC reports each alarm and clear. 19.
Chapter 3: Maintenance 11. Reattach the external antenna. 12. Connect the power and serial cable on the replacement Gateway. 13. Note the LED sequence on the RS232 status LED. Refer to the LED Sequence Chart for a Service Replacement (page 12). 14. Physically mount the replacement Gateway. 15. Looking at the Dashboard, verify that the Gateway is checking in every 15 seconds. 16. From the software application, initiate a Reset. a. go to the Server Management page b.
Chapter 4 Specifications Specifications This section contains information on maximum power cable run lengths for installation of daisy-chained 9600 Series Routers/Gateways. It also provides specifications for the Code Alert 9600 Series devices, including details about the specific requirements and certifications.
Chapter 4: Specifications Mesh Network Router/Gateway Router/Gateway Specifications Power 9-15 VDC, .2 A UL Listed Battery Backup 3.7 V, Lithium Ion Rechargeable Battery, 940 mAH Battery Backup (10 - 12 hours) Frequency 2.4 GHz Direct Sequence Spread Spectrum Frequency Range 2.405 - 2.480 GHz Bandwidth 5 MHz/Channel Transmit Power +14 dBm Operating Temperature 0° F - 100° F Receive Sensitivity Received Signal, Minimum -72dBm SNR, Minimum 9dB Dimensions 4.5" H x 2.7" W x .
Specifications Pendant Transceiver Pendant Transceiver Specifications Power 3.0V Coin Cell Lithium Battery, CR 2450 Battery Life 3 Months Low Battery Trouble Level 2.4 VDC Frequency 2.4 GHz Direct Sequence Spread Spectrum Frequency Range 2.405 - 2.475 GHz Bandwidth 5 MHz/Channel Transmit Power +9 dBm Receive Sensitivity Received Signal, Minimum -72dBm SNR, Minimum 9dB Dimensions 2.13" H x 1.34" W x 60" D (5.41 cm x 3/40 cm x 12.7 cm) Weight 1.4 oz. (39.
Chapter 4: Specifications Nurse Call Nurse Call Specifications Power 3.0V Coin Cell Lithium Battery, CR 2450 Battery Life 3-5 year Low Battery Trouble Level 2.4 VDC Frequency 2.4 GHz Direct Sequence Spread Spectrum Frequency Range 2.405 - 2.480 GHz Transmit Power 0 dBm Receive Sensitivity Received Signal, Minimum -72dBm SNR, Minimum 9dB Color Off White Certification FCC, Part 15 Zigbee 802.15.4 Compliant Door/Window Transceiver Door/Window Transceiver 52 Specifications Power 3.
Specifications PIR Sensor PIR Sensor Specifications Power 3.0V Lithium Battery Battery Life 1-2 year (based on use) Low Battery Trouble Level 2.4 VDC Frequency 2.4 GHz Direct Sequence Spread Spectrum Frequency Range 2.405 - 2.480 GHz Transmit Power 0 dBm Receive Sensitivity Received Signal, Minimum -72dBm SNR, Minimum 9dB Dimensions 3" H x 4.38" L x 2.38" W Weight .40 lbs Color Off White Certification FCC, Part 15 Zigbee 802.15.
Chapter 4: Specifications Universal Transceiver Universal Transceiver 54 Specifications Power 3.0V Coin Cell Lithium Battery, CR 2450 Battery Life 2 year Low Battery Trouble Level 2.4 VDC Frequency 2.4 GHz Direct Sequence Spread Spectrum Frequency Range 2.405 - 2.480 GHz Transmit Power 0 dBm Receive Sensitivity Received Signal, Minimum -72dBm SNR, Minimum 9dB Dimensions 2.2" H x 1.8" W x 8" D Weight .64 oz. Color Off White Certification FCC, Part 15 Zigbee 802.15.
