Series 7.0 Software User Guide PN 0510-1086-B 3125 North 126th Street, Brookfield, WI 53005 USA phone: 800.669.9946 web: www.rft.
Series 7.0 Software User Guide Supports the 9450 Series Systems, Quick Response Systems, 9500 Series Wired Systems and 9600 Series Systems PN: 0510-1086-B Release Date: 06/29/10 Users must read this Guide before using the Product.
Copyright 2009, 2010 by RF Technologies, Inc. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc.
Important Warnings It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment functioning properly. Disregarding the information and instructions in this document is considered abnormal use and may result in injury or system failure. WARNING ACCESSORIES (SUPPLIES)—To ensure patient safety and proper operation of equipment, use only parts and accessories manufactured or recommended by RF Technologies, Inc.
WARNING PATIENT MONITORING—The most reliable method of patient monitoring combines close personal surveillance with correct operation of monitoring equipment. It is the responsibility of the facility to periodically check on patients in possession of RF Technologies, Inc.'s equipment (i.e.
WARNING SYSTEM WIRING—All permanent supply connections must be done in accordance with National Electric Code, NFPA 70. WARNING USER TRAINING—Only users who have received adequate training on the use of the system, as outlined in this manual, should use the system. It is the responsibility of the facility to ensure all users have been trained. Failure to adequately train employees may cause system failure due to user error. In addition, incorrect use of the equipment may also result in system failure.
Compliance Federal Communication Commission (FCC) Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9450 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Quick Response (QR) Wired System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 9500 Series Wired Call System . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Quick Response System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Wireless Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Repeater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Paging Base . . . . . . . . . . . . . . . .
Contents Fall Management System Nurse Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Advanced 3-Way Care Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Advanced 3-Way Control Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Advanced 3-Way Care Sensor Pads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Motion Sensor Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Silence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Alarm Message Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Low Battery Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Chapter 3 Using the Software. . . . . . . . .
Contents Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Add/Update An Asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Asset Main Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Staff Drill. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 System Maintenance . . . . . . . . . . . . . . . .
Contents Yellow Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 No Signal Alarm (9600 Series Pendant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Client Missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Device Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Low Battery . . . . . . . .
Contents Chapter 5 Using System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Report Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Sort By Headings . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Patient Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Review Info Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Review Activity Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Review Response Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Review Response Reason . . . . . . . . . . . . . . . . . . . . .
Preface Overview The Series 7.0 Software supports the 9450 Series, Quick Response (QR), 9500 Series Wired Call and 9600 Series Wireless Call Systems. This guide provides detailed information about the Series 7.0 Software, using the software and using system reports. It also provides an overview of the systems as well as an equipment overview. 9450 System The 9450 System monitors doors, elevators, hallways, and stairwells, to assist staff in monitoring patients and assets in a facility.
Preface Quick Response (QR) Wired System The QR System immediately notifies staff when a patient requires attention, and provides details that are essential in responding quickly to the needs of a patient.The QR System offers a variety of transmitters, each of which interfaces with the Central Server to ensure that when a patient is in need, staff can be alerted via multiple methods (i.e. pagers, walkie-talkie, Quick Look Interface).
Intended Audience Intended Audience The Series 7.0 Software User Guide is intended for users who use the software. It includes detailed information about the 9450, QR and 9600 Series Wireless Call Systems, the software, and how to use the software. This guide is intended to be used in conjunction with the Series 7.0 Administrator’s Guide (PN 0510-1087) along with other user and installation guides when specified.
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Chapter 1 Equipment Overview Introduction This chapter provides equipment overviews of the devices supported by the system and device supervision. The supervision feature applies to many devices such as the Alarming Band Transmitters, Pendants, Fall Monitoring and Incontinence devices. A supervised device is the system’s way of ensuring that devices are communicating properly and within range of the receivers.
Chapter 1: Equipment Overview 9450 System The transmitters and devices in this section are supported by the 9450 System running the Series 7.0 Software application. The 9450 System consist of the following equipment.
9450 System Exit Alarm Controller The Exit Alarm Controller receives data from the Exit Alarm Receivers and issues an alarm if a transmitter is detected in the Exit Alarm Zone, and the door is open. The Exit Alarm Controller contains a keypad, and/or card reader access device, that allows authorized staff to reset the system after an alarm. The Exit Alarm Controller is the device that triggers the alarm process for the Central Server and Staff Alert.
Chapter 1: Equipment Overview Exit Alarm Receiver Exit Alarm Receivers are low frequency (LF) antennas placed on or near a door frame in an Exit Alarm Zone. They receive signals from transmitters within a monitored zone and send the signals to the Exit Alarm Controller, which triggers the alarm process. For more information about Exit Alarm Receivers, see the DuoLink Exit Alarm Receiver Installation Guide (PN 0510-1003).
9450 System Alarming Band Receivers Alarming Band Receivers are placed strategically throughout the monitoring area to receive signals from the alarming band transmitters worn by patients. When using the alarming band transmitter, the system provides an alert if the banding material that holds the transmitter to the patient is tampered with, cut, or opened without authorization.
Chapter 1: Equipment Overview Each transmitter is stamped with a warranty expiration date. This date indicates the date that RF Technologies’ warranty on that transmitter expires (the last day of the month stamped). If the warranty period has expired, discard the transmitter immediately. WARNING: Using a transmitter beyond the printed EXP date can result in system failure and/or an elopement.
9450 System Asset Tracking Alarming band transmitters can be used for asset management. When an alarming band transmitter is attached to an asset and admitted using the Add Asset admit function, Blue alarms are generated and appear in the Event List when an attempt is made to remove the assets from an Exit Zone or the band is tampered with or cut.
Chapter 1: Equipment Overview Wander Management Transmitter A Wander Management transmitter is a wireless, mobile transmitter that can be worn around the wrist or ankle. An event is reported in the Event List when a patient is near an open monitored door or attempts to leave an Exit Zone. The Wander Management transmitter sends a signal to be received by Exit Alarm Receivers. Exit Alarm Receivers are low frequency (LF) antennas placed on or near a door frame or in an Exit Alarm Zone.
Quick Response System Quick Response System Transmitters and devices listed in this section are supported by the Quick Response System running the Series 7.0 Software application. The Quick Response system includes transmitters that are both carried by the patient and fixed devices. A fixed device is a stationary device that is assigned to a room or a unit. This device is not transported with the patient but stays in the unit or room to which it is assigned.
Chapter 1: Equipment Overview Repeater A Repeater is a device that receives the signals from Quick Response transmitter and communicates them to the Receiver. This enables the system to cover larger facilities. Repeaters are supervised; a routine signal is sent from each Repeater and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
Quick Response System Pendant Transmitter A Pendant transmitter is a wireless, mobile transmitter that can be worn around the neck or wrist, or attached to a belt. The Pendant transmitter is suitable for use in showers or baths. To prevent damage to the Pendant transmitter, avoid prolonged submersion. Since the Pendant transmitter is a mobile device, no installation is required.
Chapter 1: Equipment Overview Check-in Pull Cord A Check-in Pull Cord enables the staff or patient to push a green button to check-in. Pressing the green button indicates to the system that the patient has checked in or been visited by staff. The type of check-in depends on how your Pull Cord is configured (refer to the Series 7.0 Software Administrator Guide). Types of check-in • Patient Check-in—A patient pushes the button to notify the staff that he/ she is awake and does not require assistance.
Quick Response System Door/Window Transmitter A Door/Window transmitter is used to protect a door or window against unauthorized egress. An Exit alarm event is reported in the Event List when a door or window is opened. The alarm automatically clears when the door or window is closed. The Door/Window transmitter comes in two pieces: the transmitter enclosure and a magnet. The transmitter enclosure is mounted on the door/window frame; the magnet is attached directly to the door/window.
Chapter 1: Equipment Overview 9600 Series Wireless Call System The basic components of the 9600 Wireless Call System consist of the Central Server, the Gateway, the Router and the transceiver devices. Other components may consist of the Quick Look Router, 32 Zone Staff Alert Panel, 32 Channel Controller Router and Dome Lights.
9600 Series Wireless Call System Quick Look Router A Quick Look Router is an 9600 Series Router connected to a wireless Quick Look Display or High Visibility Display. When an alarm is sent from the Server to the Router, the wireless display shows the type of alarm, location data and transceiver number. As new alarms occur, they appear immediately; the display then begins scrolling through each active alarm. The Quick Look Router also acts as an integral part of the back-up reflector.
Chapter 1: Equipment Overview Dome Light The Dome Light includes two different banks of indicator lights: white normal call indicator light and red emergency call indicator lights. • Emergency Calls—Emergency calls are indicated by steady illumination of the red Dome Light associated with the zone or area from which an emergency call has been placed.
9600 Series Wireless Call System To Call for Assistance To call for assistance, pull the cord on the Pull Cord transceiver. The red HELP lever comes down indicating that the transceiver is in an alarm state. To Clear an Alarm To clear the alarm and reset the Pull Cord, rotate the red HELP lever back to the up position. The Pull Cord is now idle and ready for its next usage. Check-in Pull Cord A Check-in Pull Cord enables the staff or patient to push a green button to check-in.
Chapter 1: Equipment Overview To Call for Assistance To call for assistance, push the red button on the Wall Mount Emergency Call transceiver. When pushed, the button remains in indicating the device is in an alarm state. To Clear an Alarm To clear the alarm and reset the Emergency Call, push the red button again. The button pops out indicating the transceiver has changes states and is now idle and ready for its next usage.
9600 Series Wireless Call System Universal Nurse Call A Universal Nurse Call is affixed near the bed of the patient. An Assistance Required alarm event is reported in the Event List when a patient pushes the button on the Universal Nurse Call. The Universal Nurse Call is supervised; a routine signal is sent from the transceiver and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
Chapter 1: Equipment Overview Door/Window Transceiver A Door/Window transceiver is used to protect a door or window against unauthorized egress. An Exit alarm event is reported in the Event List when a monitored door or window is opened. The alarm automatically clears when the door or window is closed.
9600 Series Wireless Call System Pendant Transceiver A Pendant transceiver is a wireless, mobile transceiver that can be worn around the neck or wrist, or attached to a belt. The protective boot protects the Pendant transceiver against dropping and water ingress. However to prevent water damage, avoid prolonged submersion and direct contact with a water stream.
Chapter 1: Equipment Overview 9500 Series Wired System The 9500 Series Wired System consist of a 15 amp Class II Central Power Supply, a 9500 Series 32 Zone Staff Alert Panel for audible and visual alarms, a visual 9500 Series Dome Light positioned outside the resident's room, and a 9500 Series Assistance Call device to initiate an alarm. When a call is initiated from an Assistance Call device, the Dome Light illuminates and an audible and visual alarm sounds at the Staff Alert Panel.
9500 Series Wired System Dome Light The Dome Light has two different banks of lights: white normal call indicator lights and red emergency call indicator lights. • Emergency Calls—Emergency calls are indicated by steady illumination of the red Dome Light associated with the zone or area from which an emergency call has been placed. • Normal Calls—Normal calls are indicated by steady illumination of the white Dome Light associated with the zone or area from which a normal call has been placed.
Chapter 1: Equipment Overview Fall Management System The Fall Management System provides restraint-free monitoring of a patient who may try to leave a bed or chair without assistance. The Fall Management System can be configured to interface with the software along with your facility’s nurse call system. An Assistance Required alarm is activated in response to a Fall Management System alert when interfaced with the Series 7.0 Software.
Fall Management System Nurse Call Fall Management System Control Unit The Fall Management System Control Unit is connected to a Fall Management System Sensor Pad and attached to a patient’s bed or chair, out of reach of the patient. If a patient attempts to get up, the Control Unit sounds an alert. An alert can be annunciated in the form of a buzzer. Staff can also be alerted via your facility’s nurse call system or the 9450 software if available.
Chapter 1: Equipment Overview Advanced 3-Way Care Solution The Advanced 3-Way Care Solution has been designed to assist in the areas of Fall Management, Incontinence Detection and Re-position Reminder. The system can be used to address all three areas of care or to assist with a single area. The system functions as a stand-alone system or can be configured to interface with the Series 7.0 Software along with your facility’s nurse call system. When interfaced with the Series 7.
Advanced 3-Way Care Solution Advanced 3-Way Control Unit The Advanced 3-Way Care Control Unit connects to a sensor pad and attaches to a patient’s bed or chair, out of reach of the patient. If using the Control Unit for Fall Management or Re-position Reminder, connect the Motion Sensor Pad. If using the Control Unit for Incontinence Detection, connect the Incontinence Sensor Pad.
Chapter 1: Equipment Overview Advanced 4-Way Care Solution The Advanced 4-Way Care Solution has been designed to assist in the areas of Fall Management, Incontinence Detection, Re-position Reminder and Nurse Call (call for assistance). The system can be used to address all four areas of care or to assist with a single problem area. The system functions as a stand-alone system or can be configured to interface with the Series 7.0 Software. When interfaced with the Series 7.
Advanced 4-Way Care Solution Advanced 4-Way Control Unit The Advanced 4-Way Care control unit attaches to a patient’s bed or chair, out of reach of the patient. It connects to a Motion sensor pad, an Incontinence Detection pad and a Nurse Call cord set. If using the control unit for Fall Management or Re-position Reminder, connect the Motion sensor pad. If using the control unit for Incontinence Detection, connect the Dri Tec sensor pad. To allow Nurse Call functionality, connect the Nurse Call cord set.
Chapter 1: Equipment Overview Incontinence Sensor Pad The Dri Tec Incontinence sensor pad comes on a roll and is perforated in one-foot sections to allow you to tear off only what is needed. It is recommended that you use three sheets for a bed and one for a chair. Prior to tearing, fold at the perforation to ensure that the pad tears freely from the roll. The Dri Tec sensor pad connects to the control unit via the Dri Tec Sensor Cord.
Messaging Services Messaging Services Event Messaging The Event Messaging system allows staff members to be notified of system events. When an event occurs, the designated staff is summoned, via pager, email, text message or phone to respond to the situation. Each messaging media can be assigned to a messaging group, which can be configured to receive messages specific to that group (nursing staff, maintenance, etc.). Messages may be sent to single message media or sent to entire groups at once.
Chapter 1: Equipment Overview Walkie-Talkie The Walkie-Talkies alert staff members when specific events occur. Staff members equipped with a walkietalkie will receive an audible message for triggered events. Triggering events for the walkie-talkie are configured in the Configuration menu. The options are: Assistance Required, No Signal, Cut Band Alarm, and Door Alarm. If your system includes the Advanced 3-Way or 4-Way Care system, additional options include Fall, Wet and Turn.
Chapter 2 Software Features Introduction This chapter provides details about starting the software and features of the software. It describes the use of the touchscreen monitor, the window conventions and the Main operating window. From the Main application window you can access menu items necessary to operate your system. Start the Software After installation, the software automatically starts when you turn on the computer.
Chapter 2: Software Features Window Conventions When you perform a function using the software, a window appears. Here, you can enter data or select options. The software is designed for use with a touchscreen monitor. The user buttons are large and easy to use. All daily functions, such as admitting and transferring, can be performed using the touchscreen monitor; configuration operations may require you to use the keyboard and mouse. For more information about configuration options, see the Series 7.
Touchscreen Monitor Touchscreen Monitor An on-screen keyboard is available to fully utilize the monitor. Simply use the keyboard on the screen as you would use a keyboard connected to a computer. NOTE: When using the Select Multiple feature, anomalies may occur when using the onscreen keyboard while the desktop keyboard is connected to the computer. To turn On/Off the on-screen keyboard 1. Select Login (or Functions if password protection is disabled). 2.
Chapter 2: Software Features Quick Reference Tutorial A Quick Reference Tutorial is embedded in the software to aid users in responding to alarms. The option to display the tutorial can be turned off by deselecting the Display Tutorial Help check box. To deselect the Display Tutorial Help check box 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Select Administrative Functions. 4. Select Change Client Properties.
Map Orientation Map Orientation Maps can be rotated for visual orientation of the unit. Icons distributed on the map represent the location of each device assigned to the unit. Icons do not move from the their original placement on the map; they rotate with the map. An indication of where you are, based on the placement of the computer at the time of configuration, is also displayed on the map. To rotate the Map displayed on the client computer 1.
Chapter 2: Software Features Ruleset for Displaying Patient Name The ruleset for displaying the patient’s name on the Quick Look Display, Pager and in the Alarm Message Box on the central server and client computer(s) is based on the patient information entered during the admit process and whether the HIPAA option is enabled in the software (refer to the Series 7.0 Software Administrator Guide). When HIPAA is enabled, the patient’s name is not shown on the Quick Look Display.
The Main Window The Main Window When the software is started, the main window appears. It contains all the necessary information to operate your system. Menu Bar Event List Click to open the Low Batteries Report (only appears when there are low batteries currently in the system). FIGURE 2.6: Main Window Series 7.
Chapter 2: Software Features Functions The Functions menu provides access to commonly used functions found in the User Functions menu. The User Functions available will depend on your software licenses. To access User Functions menu, click Functions. FIGURE 2.7: User Functions NAME AN AUTO-ENROLLED TRANSMITTER—Click to access the Admit Auto-Enrolled window. This window displays a list of only Auto-Enrolled transmitters. See “Name An Auto-Enrolled Transmitter” on page 55.
Event List ADJUST—Click to access the Adjust Bands window. This allows you to temporarily suspend the alarm function for a patient or asset’s alarming band transmitter so the banding material can be readjusted. If there are no 9450 transmitters configured for the system, this key is disabled. See “Adjust” on page 70. ESCORT—Click to access the Escort window. This is where you select the amount of time required to take a patient /asset out of a protected area and back to the same protected unit.
Chapter 2: Software Features Census Click Census to display a census screen of every Auto-enroll transmitter, patient and asset in the system. FIGURE 2.9: Census Window In the top right corner of the Census screen are buttons to allow you to print or scroll through the census. • Click Print for a print out of the census screen. A printer must be connected to the computer from which the print command is initiated and set as its default printer. • • Click Next to scroll down through the census.
Map Map Click Map to display a floor plan of each unit the Client computer(s) is configured to monitor. Icons distributed on the map represent the location of each device assigned to the unit; the icons flash when an event occurs. • Click Prev to scroll back to the previous map viewed. Only those maps assigned to the units monitored on the Client computer(s) are available. • Click Next to scroll ahead to the next available map.
Chapter 2: Software Features If a transmitter location changes, for example if an alarm is activated while the transmitter is in motion, the receiving device closest to the transmitter triggers the alarm. The icon representing the receiving device flashes on the Client computer map. Below is a table of how devices are displayed on the map in the Main Window.
Alarm Message Box Alarm Message Box From the Map or Census view, click in the alarm message box to access the Event Information window for that alarm. Alarms are displayed sequentially as they occur and by priority. Alarms are color coded according to the alarm. Red Alarm—high priority alarms Yellow Alarm—medium priority alarms White Alarm—low priority alarms Blue Alarm—high priority asset alarms Light Blue Alarm—low priority asset alarms • • Click Next to scroll down through alarms in the list.
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Chapter 3 Using the Software Introduction This chapter provides detailed information about the Series 7.0 Software functions. For information about tasks such as adding devices or adding users to a Client computer, see the Series 7.0 Software Administrator Guide. In addition, for specific information about securing and cleaning alarming band transmitters, see the appropriate Transmitter User Guide.
Chapter 3: Using the Software Device Supervision The Supervision feature applies to many devices such as the alarming band transmitters, Pendants, Fall Monitoring and Incontinence devices. A supervised device is the system’s way of ensuring that devices are communicating properly and within range of the receivers. When the Supervised transmitter function is enabled, a No Signal alarm will be posted in the Event List if the system does not receive a signal from the device within a specified time interval.
Commonly Used Terms Global Lockdown A Global Lockdown is when all of the doors are automatically locked during a Cut Band or Band Off alarm.
Chapter 3: Using the Software Troubleshooter A Troubleshooter dialog box appears after three consecutive No Signal alarms are received and the user clicks in the Alarm Message box for that alarm. How to respond to Troubleshooter 54 1. Click Help to open a Help window. 2. Click Close to close the Troubleshooter and open the Event Information window allowing you to select an Event Cause for the alarm. 3. Click Discharge to open the following information dialog. 4. Click OK.
Admit Functions Admit Functions Admit Functions such as Name An Auto-Enrolled Transmitter and Manual Admit are found in the User Functions menu. To Add/Update An Asset is found in the second tier of the User Functions menu under Administrative Functions. Name An Auto-Enrolled Transmitter Transmitters that are automatically enrolled in the system can be assigned to a patient using this option. When you click on a window opens with only Auto-Enrolled transmitters.
Chapter 3: Using the Software Manual Admit Using the Manual Admit function, you can admit a patient and enable the system to associate the transmitter with information of the patient being admitted. To admit a patient from the Manual Admit button 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Manual Admit. 4.
Admit Functions To admit with a Pendant, Fall Monitoring or Incontinence device 1. Alarm then reset the device. 2. Select Login (or Functions if password protection is disabled). 3. Enter your Login and Password or use your identification card. 4. Click Manual Admit. The Admit Selection window appears. 5. Enter patient information; the yellow fields designate required entry. 6. Select the Transmitter tab.
Chapter 3: Using the Software 11. For an 9600 Series transceiver the Supervised time defaults to the unit’s Transmitter Supervise Time, set during configuration. However, you can select a different time from the drop-down list. NOTE: To ensure supervision configuration changes are accepted by the Pendant transceiver, it is important to alarm the Pendant after a change in device configuration. 12. Select SAVE. If the admit is successful, you will get the following dialog box: 13. Click OK.
Admit Functions Pre-Enroll Alarming band transmitters that are not banded but are available for use with a proper transmitter number (a Transmitter ID within the range set in Configuration), can be pre-enrolled. To Pre-Enroll a transmitter 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Pre-Enroll. 4.
Chapter 3: Using the Software Admit Information Windows From the Admit Information window you can enter the general information about the patient being admitted. The yellow fields designate required entry. There are six tabs for entering patient admit information and one for Scheduling Events (see “Scheduling an Event” on page 65). FIGURE 3.
Admit Information Windows Main Tab The Main information tab allows you to enter general information about the patient being admitted; the yellow fields designate required entry. Depending on your configuration, the Birth Date field may be a required entry for the Series 7.0 Software. When updating admit information for patients who were enrolled in the system prior to software version 7.0, you must enter the patient’s birth date even if that information was not previously entered.
Chapter 3: Using the Software Configure Band Off The default Band Off settings are configured at the Unit Properties level (refer to Configure Units in the Series 7.0 Administrator Manual). However, the default settings for Band Off can be changed for each transmitter being admitted using the Configure option. To configure the Band Off settings 1. Click the Configure button on the Main Tab of the Admit screen. The Configure Transmitter window opens.
Admit Information Windows Medical Tab The Medical information tab is only accessible from the Patient Admit Information window. To access the Medical Info tab, the user must be a configured into the system as a Care Provider (refer to the Series 7.0 Software Administrator Guide). The Medical Info tab allows you to enter medical information about the patient being admitted. Fields are provided here for you to enter information necessary per your facility’s policies and procedures.
Chapter 3: Using the Software To save a picture to the P: drive on the Server 1. Insert the removable media (USB drive). 2. On the Computer Desktop, double-click My Computer. 3. Double-click the removable media. 4. Right-click the pictures on the media you want to access and select Copy. 5. Double-click P:. 6. Double-click Pictures. 7. Double-click Patient or Asset. 8. Right-click and select Paste to paste the pictures to the P: drive for access.
Admit Information Windows Scheduling an Event The Schedule tab is only accessible for patients already admitted to the system. The Schedule tab allows you to schedule one time only, daily, weekly or monthly activities (events) to alarm on a per patient basis. To schedule an event: 1. Click on the Schedule tab to open the following window. FIGURE 3.7: Schedule Tab 2. Click Add to open the Scheduling Detail window for adding events. FIGURE 3.8: Schedule Detail window 3. Select the Schedule Type.
Chapter 3: Using the Software 4. If you choose to run the scheduled event daily, you must select the day(s) you wish to run the event. Choose the day(s) from the Starting On Day field. 5. From the Starting Date and Time field, select a date and time to start the scheduled event. The current date is displayed in the Start Date field. To change the date, click on Change Date and choose a date from the popup calendar. 6. Choose a Start Time.
Discharge Discharge When it is time for a patient to leave your facility, he/she must be discharged from the software. If applicable, the alarming band transmitter is removed from the patient within the period of time specified in the software by your facility. Finally, the transmitter must be disinfected in order to be ready to be used again. NOTE: If a transmitter is in alarm, the event must be cleared before the patient or asset can be discharged. To discharge a patient or asset 1.
Chapter 3: Using the Software 4. 5. Use the arrow buttons to find and select the patient or asset to be discharged. Multiple patients or asset can be selected for discharge. a. Hold down the Ctrl key on the keyboard or, if the virtual keyboard is activated, click on the Select Multiple button in the Discharge window. The Select Multiple button highlights when activated. b. Select the patients or assets to be discharged. Click Discharge. a.
Discharge To cancel a discharge If the discharge is for an alarming band transmitter, you can cancel the discharge before the discharge time expires. 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Discharge. The Discharge window appears (Figure 3.9 on page 67). Patients, assets or auto-enrolled transmitters that currently exist in the census are listed in the window. 4.
Chapter 3: Using the Software Adjust The Adjust feature is only applicable with alarming band transmitters. In the normal course of a patient’s stay in your facility, it may become necessary to adjust the banding material so that the alarming band transmitter fits the patient’s ankle or wrist more comfortably and securely. The Adjust function temporarily suspends the Cut Band feature for a selected transmitter, allowing the banding material to be adjusted without triggering an alarm.
Adjust 4. 5. Use the arrow buttons to find and select the patient or asset whose banding material needs adjustment. Multiple patients or assets can be selected for adjusting. a. Hold down the Ctrl key on the keyboard or, if the virtual keyboard is activated, click on the Select Multiple button in the Adjust window. The Select Multiple button highlights when activated. b. Select the patients or assets whose banding material needs adjustment. Click Start Adjust. a.
Chapter 3: Using the Software To cancel an adjust 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Adjust. 4. The Adjust Bands window appears. 5. Select the patient or asset currently being adjusted. 6. Click Cancel. A dialog box appears to confirm that the adjust was canceled. 7. 72 Click OK. Series 7.
Escort Escort It may be necessary to temporarily move patients or assets within your facility from a protected area to an unprotected area, or an area that is not monitored by the software, for example taking a patient to X-Ray. The Escort function allows for movement of patients or assets by authorized staff within a facility while maintaining a record of the patient or asset being escorted and the staff who authorized the action.
Chapter 3: Using the Software 4. Use the arrow buttons to find and select the patient or asset to be escorted. Multiple patients and assets can be selected for escort providing that the Destination and Escort Duration is the same. a. Hold down the Ctrl key on the keyboard or, if the virtual keyboard is activated, click on the Select Multiple button in the Escort window. The Select Multiple button highlights when activated. b. Select the patients or assets to be escorted. 5.
Escort 6. Click Reset Duration. A dialog box appears showing the patient’s or asset’s name and the Escort Reset Duration hours or days. 7. Click OK. To cancel an escort 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Escort. The Escort window appears (Figure 3.11 on page 73).
Chapter 3: Using the Software Transfer The Transfer function is used to move a patient or asset from one protected area to another protected area, for example from Labor and Delivery to Post Partum. Use the following steps to transfer a patient. NOTE: If a transmitter is in alarm, the event must be cleared before the patient or asset can be placed into Transfer. To perform a transfer 1. Select Login (or Functions if password protection is disabled). 2.
Transfer 8. A dialog box appears showing the patient’s or asset’s name, the amount of time allowed to transfer the patient or asset, and the destination. If the Transfer is for a Wander Management transmitter, Pendant, Fall Monitoring or Incontinence device, the transfer occurs immediately. 9. Click Confirm to confirm the Transfer.
Chapter 3: Using the Software To cancel a transfer 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Transfer. The Transfer window appears (see Figure 3.12 on page 76). Patients or assets with alarming band transmitters, Wander Management transmitters or Pendant, Fall Monitoring or Incontinence devices that currently exist in the census are listed in the window. 4.
Update Record Update Record The Update Record function is used to update a patient or asset from one protected area to another protected area, for example from Labor and Delivery to Post Partum. Use the following steps to transfer a patient. NOTE: If a transmitter is in alarm, the event must be cleared before the patient or asset can be placed into Transfer. To update a record 1. Select Login (or Functions if password protection is disabled). 2.
Chapter 3: Using the Software Administrative Functions Use Administrative Functions to Add/Update Assets, enter Staff Drill and System Maintenance information, Change Client Properties, access the Configuration options and access available Reports. FIGURE 3.14: Administrative Functions The Back button closes the Administrative Function window and returns you to the Main Screen. WARNING: When the software application is closed, indicators of alarms and events will not be seen at the computer.
Administrative Functions Add/Update An Asset Transmitters that are automatically enrolled in the system can be assigned to an asset using this option. When you click Add/Update An Asset, a window opens with only auto-enrolled transmitters. FIGURE 3.15: Admit Selection To Add/Update an asset 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Click Administrative Functions. 4. Click Add/Update An Asset.
Chapter 3: Using the Software FIGURE 3.16: Admit Information 7. Once admit information has been entered, click Save. If the admit is successful, you will get the following dialog box: 8. Click OK. Asset Main Information Tab The Asset Main information tab allows you to enter identification information about the asset being admitted. The yellow fields designate required entry.
Administrative Functions Staff Drill When a staff drill is requested, the attendant performing the drill enters the information in the Staff Drill window. To access the Staff Drill window 1. Select Login (or Functions if password protection is disabled). 2. 3. Enter your Login and Password or use your identification card. Press Enter or click OK. 4. Select Administrative Functions. 5. Select Staff Drill. The Staff Drill window opens. FIGURE 3.17: Staff Drill 6.
Chapter 3: Using the Software System Maintenance A log of maintenance performed on the system is logged in the System Maintenance window. To access the System Maintenance window 1. Select Login (or Functions if password protection is disabled). 2. 3. Enter your Login and Password or use your identification card. Press Enter or click OK. 4. Select Administrative Functions. 5. Select System Maintenance. The System Maintenance window opens. FIGURE 3.18: System Maintenance 84 6.
Administrative Functions Changing Client Properties When the software is running on the Central Server and each Client computer, and the System settings have been defined, the next step in the installation process is to define the properties or settings of each Client computer. The changes you make in Client Properties affect only the Client computer you are configuring. To access the Client Properties window 1. Select Login (or Functions if password protection is disabled). 2. 3.
Chapter 3: Using the Software Configuration The Configuration options allow you to configure devices in the system. System configurations are done by the System Administrator. To access the Configuration home page 1. Select Login (or Functions if password protection is disabled). 2. Enter your Login and Password or use your identification card. 3. Press Enter or click OK. 4. Select Administrative Functions. 5. Select Configuration, or double-click the desk top icon.
Administrative Functions Reports The Reports option accesses a list of all available reports. There are several System Reports that enable you to view information about the activities of the system throughout the day, week, or month. To access Reports 1. Select Login (or Functions if password protection is disabled). 2. 3. Enter your Login and Password or use your identification card. Press Enter or click OK. 4. Select Administrative Functions. 5. Select Reports. The Reports window opens FIGURE 3.
Chapter 3: Using the Software Messaging Functions The Messaging Functions allows you to schedule system messages, manage paging shifts and send messages to staff via pager, text, Cisco phone, Care Manager and email. FIGURE 3.22: Messaging Functions Scheduled Messages The Scheduled Messages feature allows you to schedule system messages to be sent to staff one time only or on a daily, weekly or monthly basis. To access the Scheduled Messages window 88 1.
Messaging Functions 5. Select Scheduled Messages. The Scheduled Messages window opens. FIGURE 3.23: Scheduled Messages 6. Click Add to open the Scheduled Messages window. FIGURE 3.24: Scheduled Messages window 7. Select the Schedule Type. Do you want the schedule message to: • • • • 8. Run only once Daily Weekly Monthly If you choose to run the scheduled message daily, you must select the day(s) you wish to run the message. Choose the day(s) from the Starting On Day field. Series 7.
Chapter 3: Using the Software 9. From the Starting Date and Time field, select a date and time to start the scheduled message. The current date is displayed in the Start Date field. To change the date, click on Change Date and choose a date from the popup calendar. 10. Choose a Start Time. The current time is displayed, click Increase or Decrease to select the desired start time. 11.
Messaging Functions Changing Shift In some cases, it may be necessary to change a message unit’s work shift. Use this feature to select a different messaging unit and work shift. This feature can only be used if you currently use messaging with your system. To change a messaging unit work shift 1. 2. 3. Select Login (or Functions if password protection is disabled). Enter your Login and Password or use your identification card. Press Enter or click OK. 4. Select Messaging Functions. 5.
Chapter 3: Using the Software Start Shift At the start of the shift, use this feature to check out a Cisco phone. Cisco phones are configured by the System Administrator and can only be used if you currently use Cisco phones with your system. For more information, see the Series 7.0 Software Administrator Guide. NOTE: The option to clear alarms at the point of care a feature of the Cisco phone.
Messaging Functions 4. Double click anywhere in the row containing the phone you wish to checkout. The user name replaces Available/Select in the Assigned To column. 5. Click Save to close the window and checkout the phone. Only one phone can be checked out per login. To check out another phone you must click Save and repeat the process. 6. Click Close to close the window without checking out the phone.
Chapter 3: Using the Software 5. Select Send Cisco Messages. Send Manual Cisco Phone Message window opens. FIGURE 3.27: Send Cisco Phone Message 6. From the Send Cisco Message to: drop-down, select the message group you wish to send a manual page. 7. Type your message in the Enter the message to send: field. 8. Click Send to send your message. 9. Click Cancel if you do not wish to send the message. 10. Follow the same steps to send Pager, Text, Email, or Care Manager messages.
Chapter 4 Handling Events Introduction This chapter provides information about the Events. It provides a detail description of alarming events, the devices that triggered the events and information about responding to the specific events. Events An event is an action that occurs in the software that requires a response from an authorized user.
Chapter 4: Handling Events Event Information Window When an event occurs, an Alarm Message Box is displayed in the Event List. Click anywhere in the Alarm Message Box to access the Event Information window. The Event Information window contains detailed information about the event. If a picture is available, certain events will display the picture of the patient or asset associated with the event. NOTE: The Event Cause buttons in the Event Information window are different for each event.
Event Types Event Information Window Properties The following table provides brief descriptions of the properties that appear in the Event Information window. Event Information Window Event: the type of event recorded. Time: the time that the event occurred. Name: the transmitter ID number, or the name of the patient or asset to whom the transmitter is assigned. Room: the room number of the patient or asset. Gender: the gender of the patient.
Chapter 4: Handling Events Red Alarms The following sections provide detailed information about Red Alarms, responding to alarming events, and the the way the event should be cleared. Red Alarms are high priority alarms. They are displayed in the Alarm Message Box and the Event List sequentially as they occur. Red Alarms are displayed first in the Alarm Message Box and Event list.
Event Types Exit Alarm (Wide Gap) A Wide Gap Exit Alarm occurs when a door or window monitored by a Door/Window transmitter is opened. A Door/Window transmitter is a device that protects a door or window against unauthorized egress. When a Wide Gap Exit Alarm occurs, a message is displayed on the Client computer(s) in the unit configured to monitor the door or window, and the location of the Exit Alarm is indicated by a flashing icon on the map on the Client computer(s).
Chapter 4: Handling Events Perimeter Alarm A Perimeter Alarm occurs when the doors monitored by the system are in Perimeter mode and a door is opened. Perimeter mode is when a door is in a lockdown state as a result of system configuration or an event. Perimeter mode also occurs when a door is open at the time a Cut Band Alarm occurs.
Event Types Cut Band Alarm When the banding material on a patient’s alarming band transmitter is cut, tampered with or opened without authorization (which includes opening the transmitter when a timed event has expired), an alarm is sounded on the computer configured to monitor the unit, a message is displayed in the Event List, and the location of the Alarming Band Receiver that detected the event is indicated on the map on the computer(s).
Chapter 4: Handling Events Band Off Alarm When the Smart Sense Banding Material on a Smart Sense Infant Transmitter is removed, tampered with or comes off of the infant’s extremity due to newborn weight loss, an alarm is sounded on the computer configured to monitor the unit, a message is displayed in the Event List, and the location of the Alarming Band Receiver that detected the event is indicated on the map on the computer(s). Band Off Alarms are also displayed on remote notification devices.
Event Types NOTE: You can click Silence to stop the alarm sound at the Central Server or Client computer. The alarm is silenced at that computer only, for the configured length of time; however, the event still appears in the Event List. The next event automatically restarts the alarm sound. Mismatch Alarm A Mismatch alarm occurs if an Infant transmitter is located within proximity of a Mother transmitter that is linked to a different infant transmitter. To respond to a Mismatch Alarm 1.
Chapter 4: Handling Events Link Alarm This alarm occurs when there is a problem linking the Infant transmitter to a Mother transmitter. For example, the Infant transmitter may already be linked to another Mother transmitter. To respond to a Link Alarm 1. Always follow your facility’s policies and procedures to ensure patient safety and secure the area. 2. Click anywhere in the Link Alarm Message Box to access the Event Information window. 3. Click Clear. 4.
Event Types No Signal Alarm A No Signal alarm occurs when the system is unable to locate the transmitter within the required supervision time. To respond to a No Signal Alarm 1. Always follow your facility’s policies and procedures to ensure patient safety and secure the area. 2. Verify transmitter is fastened correctly and without signs of damage. WARNING: You must test all transmitters prior to use, and periodically thereafter, to verify proper operation.
Chapter 4: Handling Events Assistance Required Alarm An Assistance Required alarm occurs when a QR or 9600 Series device belonging to a patient alarms. The Alarm message will remain until the alarming device is reset. An Assistance Required alarm is also activated in response to a Fall Management System alert. To respond to an Assistance Required Alarm 1. Always follow your facility’s policies and procedures to ensure patient safety and secure the area. 2. Locate the alarming device.
Event Types Fall Alarm This alarm occurs when a patient removes his/her weight from the sensor pad. The alarm clears when weight is re-applied to the pad. The Alarm Message Box will remain on the Client computer until the alarming device is reset. To respond to an Fall Alarm 1. Always follow your facility’s policies and procedures to ensure patient safety and secure the area. 2. Secure the patient from a potential fall situation. 3.
Chapter 4: Handling Events Wet Alarm This alarm occurs when fluids are detected on an incontinence pad. To respond to a Wet Alarm 1. Always follow your facility’s policies and procedures to ensure patient safety and secure the area. 2. Proceed to the patient and verify incontinence occurrence. Detach the incontinence pad; the alarm clears when the incontinence pad is detached. 3.
Event Types 3. If the Enforce Joint Commission reporting feature is activated, you must select an Event Cause once the alarming device has been reset. When you reset the alarming device, the Red Alarm changes to a White Alarm in the Alarm Message Box and Event List. If the Enforce Joint Commission reporting feature is not activated, the Alarm Message Box clears once the alarm is cleared at the device. 4.
Chapter 4: Handling Events Yellow Alarms The following sections provide detailed information about Yellow Alarms, responding to alarming events, and the way the event should be cleared. Yellow Alarms are medium priority alarms. They are displayed in the Event List sequentially as they occur. Yellow Alarms are displayed below Red Alarms.
Event Types Client Missing This alarm occurs when the Client computer is not communicating with the system network. To respond to a Client Missing Alarm 1. Verify with the System Administrator that the Series 7.0 Software is running on the Client computer(s). 2. Check the power and network cable connecting the missing Client computer. 3. From the Client computer, click anywhere in the Client Missing Alarm Message Box to access the Event Information window.
Chapter 4: Handling Events To respond to a Device Fault Alarm 1. From the Client computer, click anywhere in the Alarm Message Box to access the Event Information window. 2. The Event Information window provides more information about the Device Fault event. This information may be helpful when communicating the event to your System Administrator. 3. Contact your System Administrator or call RF Technologies Technical Support Team at (800) 6699946 or (262) 790-1771.
Event Types Tamper Alarm The Universal Transceiver’s tamper functionality operated in several modes depending on the device and the type of tamper interference. In either case, when initiated, a Tamper alarm event will be listed on the Event List at the Central Server. The types of tamper events are: • • • Case Open Tamper— initiated when the case to the Universal transceiver is opened. • Externals Enclosure Tamper —initiated when the external closure of the PIR Sensor is opened.
Chapter 4: Handling Events White Alarms The following sections provide detailed information about White Alarms, responding to alarming events, and the way the events should be cleared. White Alarms are low priority alarms. They are displayed in the Alarm Message Box and the Event List sequentially as they occur. White Alarms are displayed below Yellow Alarms. Auto-Enroll The Auto-Enroll feature automatically enrolls alarming band transmitters into the system without requiring a manual admit.
Event Types Pre-Enroll Expired This alarm occurs when the amount of time allowed for a Pre-Enroll transmitter to be banded has expired and the Pre-Enroll has not completed properly. To respond to a Discharge Expired Alarm 1. If the transmitter has not yet been banded, click anywhere in the Pre-Enroll Expired Alarm Message Box to access the Event Information window. 2. Select Clear. 3. Perform the Pre-Enroll function again.
Chapter 4: Handling Events Escort to Expire This alarm occurs when the time allowed for a patient to be escorted will expire in the configured time. The alarming band transmitter, in the Escort mode, has not been moved from or has not yet been returned to the protected area. To respond to an Escort to Expire 1. Determine the location of the patient. 2.
Event Types Transfer to Expire This alarm occurs when the time allowed for a patient to be transferred will expire in the configured time (if the allotted time was configured for greater than 15-minutes) and the alarming band transmitter, in the Transfer mode, has not been moved from one protected area to another. To respond to a Transfer to Expire 1. Determine the location of the patient. 2.
Chapter 4: Handling Events Begin Adjust This alarm occurs after a configured amount of time to remind staff to check the alarming band transmitter for band slippage. The time for the Require band slippage check is configured in the Configuration, Units menu (refer to the Series 7.0 Software Administrator Guide). To respond to an Adjust Alarm 1. Determine that the patient is secure. 2. Click anywhere in the Begin Adjust Alarm Message Box to access the Event Information window. 3. Click Clear. 4.
Event Types Blue Alarms The following sections provide detailed information about Blue Alarms, responding to alarming events, and the way the events should be cleared. Blue Alarms are high priority asset alarms. They are displayed in the Event List sequentially as they occur. Blue Alarms are displayed below White Alarms.
Chapter 4: Handling Events Cut Band Alarm When an asset transmitter is tampered with (cut band, improperly removed), an alarm is sounded on every Client computer configured to monitor the unit, a message is displayed in the Event List, and the location of the Alarming Band Receiver that detected the event is indicated on the map on the Client computer(s).
Event Types No Signal Alarm The specified asset transmitter has not sent a signal to the system within the required time. To respond to a Blue No Signal Alarm 1. Verify transmitter is fastened correctly and without signs of damage or tampering. WARNING: You must test all transmitters prior to use, and periodically thereafter, to verify proper operation. Failure to test the transmitters before use can result in system failure and/or asset abduction.
Chapter 4: Handling Events Discharge Expired This alarm occurs when the amount of time allowed for an alarming band transmitter to be removed has expired and the discharge has not completed properly. To respond to a Discharge Expired Alarm 1. If the transmitter has not yet been removed, click anywhere in the Discharge Expired Alarm Message Box to access the Event Information window. 2. Select one of the following event causes: • Test—the system was being tested.
Event Types Escort Expired This alarm occurs when the selected amount of time required for an asset to be escorted has expired and the transmitter, in the Escort mode, has not been moved from or has not yet been returned to the protected area. To respond to an Escort Expired Alarm 1. Determine the location of the asset. 2. From the Client computer, click anywhere in the Escort Expired Alarm Message Box to access the Event Information window. 3.
Chapter 4: Handling Events Transfer Expired This alarm occurs when the selected amount of time required for an asset to be transferred has expired and the alarming band transmitter, in the Transfer mode, has not reached its destination. To respond to a Transfer Expired Alarm 1. Determine the location of the asset. 2. From the Client computer, click anywhere in the Transfer Expired Alarm Message Box to access the Event Information window. 3.
Event Types Adjust Completed This alarm occurs when the Adjust function for an asset is completed. This dialog box only appears if the software has been configured to confirm the Adjust. The Confirm Adjust is configured in the Configuration, Global Settings menu (refer to the Series 7.0 Software Administrator Guide). Scheduled Event This alarm occurs when the scheduled time for an event (activity) is at hand.
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Chapter 5 Using System Reports Introduction This chapter provides detailed information about viewing and printing System Reports. In addition, it provides detailed information about using and filtering reports. Following is a list of the types of reports that are available in the software. Reports There are several Reports that enable you to view information about the activities of the system throughout the day, week, or month. The Reports List is divided in sections.
Chapter 5: Using System Reports To view a report 1. Click Reports on the toolbar. The Report List window appears. NOTE: The Reports List configuration will depend on your software application. The available reports will depend on your licenses. 2. In the Report List window, use the up and down arrows to select the report you want to run. 3. Click Report or double click on the selected report in the Report List. The Report window appears with the report you requested. FIGURE 5.
Introduction Report Buttons The Report buttons allow you to save a report, print a report, page through a report, and adjust the view of the report. You can also select to Filter the report and Close the report window. Save A report can be saved directly to the Client computer(s). To save a report, click on the save button located in the upper left corner of the toolbar. Type in a File Name and select a File of Type from the drop-down list.
Chapter 5: Using System Reports Close Use this button to close the reports window. Arrow Buttons Use this button to page up to the previous page. Use this button to scroll up to the previous entry on the page. Use this button to scroll down to the next entry on the page. Use this button to page down to the next page. Sort By Headings Many of the reports allow you to sort information by column heading. Click on the column heading to sort by that specific heading.
Introduction Additional Joint Commission Report Buttons Additional Report Buttons are found on selective Joint Commission Reports in the software. Following is an explanation of these buttons. First Page Use this button to view the first page of a multiple page report. Last Page Use this button to view the last page of a multiple page report. Next Page Use this button to view the next page of the report. Previous Page Use this button to view the previous page of the report.
Chapter 5: Using System Reports System Reports The reports generated by the software have the same basic format. The header portion of the report identifies the name of report. It also includes:. Unit—the units included in the report. Time Range—the range selected for the report. Patient —the patients or assets included in the report. Facility Name—the name of the facility. Facility Address—the address of the facility. The bottom portion of the report varies depending on the report.
System Reports Alarm Activities Report The Alarm Activities Report lists all of the alarms that occurred in the system within a specified period of time. The Alarm Activities Report includes: Time—the time the alarm occurred. Name—the name of the patient or asset to whom the transmitter is assigned. Type—the type of event recorded. Activity—the description of the alarm’s activity. Transmitter ID—the identification number of the transmitter. Transmitter Type—the type of transmitter that sent the signal.
Chapter 5: Using System Reports Care Time Report (Code Alert only) The Care Time Report enables you to gauge how your staff responds to system events. The Care Time Report includes: Name—the name of the patient or asset to whom the transmitter is assigned. Care Time—the difference between the time the device was reset and the alarm was actually cleared at the computer. Reset Time—when the device was reset. Clear Time—when the event was cleared at the computer.
System Reports All Activities Report The All Activities Report lists all of the activities or events that have occurred in the system. The All Activities Report includes: Time—the time of the event or activity. Name—the device, or the name of the patient or asset to whom the transmitter is assigned. Type—the type of event recorded. Activity—the description of the event’s activity. Transmitter ID—the identification number of the transmitter. Transmitter Type—the type of transmitter that sent the signal.
Chapter 5: Using System Reports Facility Trends (Tracer Level 3) Joint Commission reports are generated in three tiers, Trend, Trend Reason and Trend Reason Detail reports. Alarms that occur when Enforce Joint Commission is “off” only populates the Trend report. Once Enforce Joint Commission is activated, the Trend Reason and Trend Reason Detail reports will begin to populate.
System Reports Joint Commission Alarm Trend Reason Report Click on the links at the bottom of the Joint Commission Alarm Trend Report to access the Joint Commission Alarm Trend Reason Report. This report provides detailed information about the Event Causes that were selected each time an Event was cleared. Event Cause FIGURE 5.
Chapter 5: Using System Reports Joint Commission Assistance Trend Report The Joint Commission Assistance Trend Report supports events generated by Emergency Assistance, Pull Cord, Pendant, Fall Monitoring, and Incontinence devices. This report lists the different events for these devices that have occurred in the system in six-month segments and then provides a bar graph to track the events. By clicking the Print icon, you can print this report. FIGURE 5.
System Reports Joint Commission Assistance Trend Reason Report Click on the links at the bottom of the Joint Commission Assistance Trend Report to access the Joint Commission Assistance Trends Reason Report. This report provides detailed information about the Event Causes that were selected each time an Event was cleared. Event Cause FIGURE 5.
Chapter 5: Using System Reports Response Time Trend Report The Response Time Trend Report lists the response time for specific events that have occurred in the system in six-month segments and then provides a bar graph to track the response time (in seconds) for those events. FIGURE 5.8: Response Time Trend Report NOTE: If the Event cause is “Other,” go to the All Other Reasons Report and review the memo field for more information.
System Reports Response Time Trend Reason Report Click on the links at the bottom of the Response Time Trend Report to access the Response Time Trend Reason Report. This report provides detailed information about the Event Cause that was selected each time an Event was cleared. Event Cause FIGURE 5.
Chapter 5: Using System Reports Staff Reports (Tracer Level 4) Users Report The User Report lists all of the staff members who are current users of the system. The User Report includes: User—the name of the staff member. Login—the login name of the staff member. Assigned Functions— all functions assigned to the user. Door Card Access— if the user has door card access.
System Reports User Training Report The User Training Report tracks the use of the on-line user help feature by staff members with login. The User Training Report includes: Event Time—the time the user help file was opened. User—the staff member who opened the user help file. Topic—the topic or subject matter of the user help file. Staff Care Time Report (Code Alert only) The Staff Care Time Report enables you to gauge how your staff responds to system events.
Chapter 5: Using System Reports Staff Drill Report The Staff Drill Report lists the drills performed by the staff members. The Staff Drill Report includes: Time—the time of the staff drill. Comments—the comments about the drill function performed. User—the staff member who authorized and performed the drill. Training Report The Training Report identifies the training delivered to the patient upon admission. The Training Report includes: Name—the name of the patient.
System Reports Facility Maintenance (Tracer level 5) System Maintenance Report The System Maintenance Report lists the maintenance functions performed on the system. The System Maintenance Report includes: Time—the time the maintenance was performed. Comments—the comments about the maintenance function performed. User—the service personnel who authorized and performed the maintenance.
Chapter 5: Using System Reports Additional Reports Census Report The Census Report lists all of the patients, in the unit you are monitoring, that are currently admitted in the system. This report is sorted alphabetically by unit and then by patient. The Census Report includes: Name—the name of the patient. Gender—the sex of the patient. Unit—the unit to which the patient is assigned. Room—the patient’s room number.
System Reports Adjusted Bands Report The Adjusted Bands Report enables you to see which alarming band transmitter bands were adjusted. The Adjust Bands Report includes: Name—the name of the patient or asset to whom the transmitter is assigned. Activity—the description of the band adjustment’s activity. Type—the type of event recorded. Time—the time of the event. Transmitter ID—the identification number of the transmitter. Location—the device that received the event.
Chapter 5: Using System Reports Escort Report The Escort Report lists all of the patients or assets who were escorted from a protected area and back to the same protected area. The Escort Report includes: Name—the name of the patient or asset to whom the transmitter is assigned. Activity—the description of the escort’s activity. Type—the type of event recorded. Time—the time of the event. Transmitter ID—the identification number of the transmitter. Location—the device that received the event.
System Reports Device Hardware Report The Device Hardware Report lists all of the devices in the system. The report includes: Description—the name of the device. Type—the type of device. Comport—the comport to which the device is assigned. Physical Address—the network address of the device within the comport. Location—the unit to which the device belongs H/w Version—the device hardware version. S/w Version—the device software version. Linger—the linger time assigned to the EAC.
Chapter 5: Using System Reports Transmitter Report The Transmitter Report provides general details about transmitters admitted to the system. The Transmitter Report includes: Transmitter —the identification number of the transmitter. Transmitter Type—the type of transmitter. Name—the name of the patient or asset. Location—the unit to which the device belongs. Links Report The Links Report provides general details about mothers and infants admitted to the system and currently linked.
Patient Reports Sensatec Report The Sensatec Report enables you to gauge how your staff responds to Sensatec events. The Sensatec Report includes: Name—the name of the patient to whom the control unit is assigned. User—the staff member who responded to the event. Location—the device, unit, and/or room that received the alarm. Activity—the description of the event’s activity. Event Time—when the event occurred. Clear Time—when the event was cleared.
Chapter 5: Using System Reports Review Response Report The Review Response Report lists the response time for specific events that have occurred for the patient in six-month segments and then provides a bar graph to track the number of events. The blue mark indicates the events for the patient, the red mark indicate the average events for the facility. FIGURE 5.11: Review Response Report 152 Series 7.
Patient Reports Review Response Reason By clicking on an event link at the bottom of the report, you can access the Response Reason Report. This report provides detailed information about the Event Cause that was selected each time an Event was cleared for the patient and then provides a bar graph to track the response time (in seconds) for those events. The blue mark indicates the response time for the patient, the red mark indicate the average response time for the facility. FIGURE 5.
Chapter 5: Using System Reports Review Response Reason Detail Report Clicking on the Event Cause link at the bottom of the Reasons Report opens a Reason Detail Report that lists all events that went into the calculation of the Review Response Report. The Detail Report includes: Date—the date and time the event occurred. Response Time—the amount of time it took for the staff to respond and clear the event. User—the staff member who responded to the event.
