Mass Notification Pendant Quick Reference Guide
© 2017 RF Technologies, Inc. All specifications subject to change without notice. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc.
Contents CONTENTS CONTENTS ................................................................................. 1 WARNINGS AND CAUTIONS .................................................... 3 Warnings ............................................................................... 3 Bio-Incompatibility Notice ...................................................... 5 Cautions ................................................................................ 6 Federal Communication Commission (FCC) Compliance ...
Contents Initiating Mass Notification ............................................ 17 Alarm Acknowlege ........................................................ 18 Alarm Clearing .............................................................. 18 TESTING AND CARE ............................................................... 21 Pendant Testing .................................................................. 21 Periodic Testing ............................................................
Warnings and Cautions WARNINGS AND CAUTIONS It is important for your facility to implement and enforce the following WARNINGS and CAUTIONS in order to keep all equipment functioning properly. Disregarding the information and instructions in this document is considered abnormal use and may result in injury or system failure. Warnings ACCESSORIES (SUPPLIES)—To ensure resident safety and proper operation of equipment, use only parts and accessories manufactured or recommended by RF Technologies, Inc.
Warnings and Cautions INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the installation instructions carefully, as outlined in the applicable system guides, and to use the components and supplies specified by RF Technologies, Inc. for all installations. Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or system failure.
Warnings and Cautions SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to establish and facilitate a regular maintenance schedule for your system. This includes regular inspection, testing, and cleaning. RF Technologies, Inc. recommends monthly maintenance and testing of your system. It is also recommended that your facility keep records of maintenance and test completions.
Warnings and Cautions Cautions DISPOSAL—At the end of their service life the products described in this manual, as well as accessories (i.e. lithium batteries, etc.), must be disposed of in compliance with all applicable federal, state and local guidelines regulating the disposal of products containing potential environmental contaminants.
Preface PREFACE Overview This guide provides detailed instructions about using the Mass Notify Pendant as well as specific requirements. WARNING: The Help Alert System is designed and intended to work in conjunction with a facility’s overall security program, including reasonable operating policies and procedures. It is the responsibility of the facilities security team to maintain their best practices and operating procedure based upon Help Alert notifications.
Preface Customer Care For questions on part replacement or for ordering new parts, contact the Customer Care Team at: (800) 669-9946, opt 5 customercare@rft.com Sales Product Warranty Page 8 of 27 For questions regarding system add-ons, contact your PinPoint Sales Manager. Product Warranty information can be found with your original system proposal and invoice.
General Information GENERAL INFORMATION Introduction Pendant This chapter provides general information about the pendants. It includes information on the Mass Notify Pendants, displays, alarms, and changing batteries. The Help Alert Mass Notification Pendant is a small wireless transmitter that enables users to call for assistance and to be located within their facility. Upon activation, it can vibrate to provide tactile feedback to the user and a bright LED flashes until cleared.
General Information The Mass Notify Pendant has 3 buttons: The primary button on the top activates an alarm within the Help Alert software. The two side buttons will activate a secondary alarm. The secondary alarm is activated by simultaneously pressing and holding both side buttons for ~2 seconds. Once activated, the Pendant will vibrate to let the user know the alarm has been sent.
General Information LED Light Guidelines The LED on the Pendant is a status indicator of the Pendant.
General Information LED Sequence (over Meaning How to Respond Alarm is escalated to MassNote triggered The sequence was started by user holding both side buttons for > 2 second during alarm ---- • ------------------ • ----- Pendant is in alarm No action required ---- • ------------------ • ----- Pendant is in MassNote alarm No action required ---- • ------------------ • ----- Pendant Alarm has been acknowledged No action required ---- • ------------------ • ----- MassNote Alarm has been ackn
General Information LED Sequence (over 10-15 sec) Activate Batteries Meaning How to Respond No Activity – Pendant may not be functioning Remove/Replace Batteries, or exchange with supervisor Mass Notify Pendants are pre-configured to customer specific enviroments. To activate the Pendant, insert the batteries. RF Technologies uses only Energizer Ultimate Lithium AAA batteries (model # LR92). These batteries provide more battery life than other batteries of the same size.
General Information 3. Remove the old batteries and dispose of properly. 4. Insert the new LR92 batteries in the battery compartment. Be sure to align the positive (+) end of the battery (plus side up) as marked inside the battery holder. 5. Close the battery door 6. Lock the battery door either with the provided tool, or by rotating the latch.
General Information Alarm Activation Trigger an Alarm To activate the alarm, press and hold the button for at least one second. When activated, the pendant vibrates briefly and the red light flashes until the alarm is cleared.
General Information Pendant Acknowlege Alarm Tracking When a responder has indicated that help is on the way, the light will begin to shine GREEN for 10 seconds at a time. 1. If one or more alerts are active in the system, a RED card will appear on the left-side of the screen containing information about who or what triggered the alarm and their calculated location. 2. Priority Alarms will show first and have a Priority indication on the card 3.
General Information 4. When a mass notification is triggered, a PURPLE card will appear on the leftside of the screen containing information about who or what triggered the alarm and their calculated location. 5. Mass Alert alarms will always display first in the list and have a MASS ALERT indication on the card Initiating Mass Notification 1. If the notification needs to go out to all participants, click the YELLOW MASS ALERT banner to initiate the mass alert 2.
General Information Alarm Acknowlege 1. Address the alert(s) according to priority by clicking the alert’s information card on the left-hand side of the screen 2. Click the Acknowledge button to indicate that the alert has been seen NOTE: If this is a mass notification, click the Acknowledge button on the original Mass Alert notification 3. The card will turn ORANGE to differentiate it from any new alarms that might appear in the system 4.
General Information 2. The application requires the user to enter a brief explanation of the situation before the alert can be cleared You cannot clear individual pendants when a mass notification alarm has been triggered. Clearing must be done on the original alert.
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Testing and Care TESTING AND CARE Pendant Testing Prior to use, verify the pendant is ready to use by checking the LED indicator. The status LED should be blinking green. This indicates that the Pendant is within range of the WiFi network and will alarm in the software if the button is pressed. Periodic Testing 1. Make sure before testing your Pendant that you have followed all the protocols in place by your facility to indicate you are performing a test. 2.
Testing and Care Operation Storage 1. The main button acts as the primary alert trigger. When the button is held for the amount of time configured in the software (default 1 second), the Pendant will enter into an alarm state and send the alarm information to the Help Alert server. 2. The Pendants location will update in the software every 10 seconds and no other action is required from the Pendant user. Acknowledging and Clearing alarms happens in the software. 3.
Testing and Care Pendant Cleaning and Care This section provides detailed information about cleaning and caring for a pendant. CAUTION: Use of non-approved cleaners on pendants can cause permanent damage and will void any and all warranties. CAUTION: Using an approved cleaner does not confirm the suitability of the cleaner to meet your infection control standard; it only indicates that the Pendant will not be harmed by the cleaner.
Testing and Care Approved Cleaners Clean the Mass Notify Pendant with a rag moistened with warm soapy water only. Non-Approved Cleaners These cleaners may cause plastic embrittlement and erosion. Other cleaning agents (such as Isopropyl Alcohol) will weaken or damage the device.
Specifications SPECIFICATIONS Pendant Size 8.0 x 2.5 x 2.75 cm (without bracket) Weight 2.1 ounces Color Black Operating Temperature 32–140° Farenheit 95% non-condensing, relative humidity Storage Temperature -40–140° Farenheit Composition Latex Free ABS Plastic Battery Life 6 month, Energizer L92 – AAA Lithium Frequency 2.412 – 2.462 GHz Regulations FCC, Part 15.
Specifications Part Number Description 1000-9160 Mass Notify Pendant w/ Finger Latch, Configured 1000-9165 Mass Notify Pendant w/ Wrench Latch, Configured 1000-9170 High Priority Pendant w/ Finger Latch, Configured 1000-9176 High Priority Pendant w/Wrench Latch, Configured 0500-0225 Hinge Spring Belt Clip 0550-0226 Cap Lock Wrench Page 26 of 27 Mass Notification Pendant Reference Guide 0510-0543-A
Revision History REVISION HISTORY Revision Change A Release Mass Notification Pendant Reference Guide 0510-0543-A Page 27 of 27
3125 North 126th Street, Brookfield, WI 53005 Phone 800.669.9946 fax 262.790.1784 www.rft.
