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DDS-4/DAT 72 User’s Guide, 81-81396-01 A01, November 2005. Made in USA. DAT 72 SCSI Internal Tape Drive (part number CD72LWH) DAT 72 SCSI External Tape Drive (part number CD72LWE) DAT 72 SATA Internal Tape Drive (part number CD72SH) Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Contents Preface Chapter 1 ix Quick Start Installation 1 Product Overview ............................................................................................................ 1 Tape Drive Components ................................................................................................. 4 Installing the Internal Tape Drive.................................................................................. 5 Installing the External Tape Drive .............................................
Contents Power-On Self-Test ........................................................................................................ 20 Host Operating System.................................................................................................. 21 SCSI Wide/Narrow Configuration (DDS-4 Drives Only)........................................ 23 Vendor ID ........................................................................................................................
Contents Loading a Cartridge ....................................................................................................... 48 Initializing a Blank Cartridge ....................................................................................... 49 Unloading a Cartridge................................................................................................... 49 Write-Protecting a DDS Cartridge ...............................................................................
Figures Figure 1 Drives Covered in This User’s Guide ...................................................... 2 Figure 2 Front Panel Components ........................................................................... 4 Figure 3 For SCSI Drives Only — Internal Tape Drive Jumper Settings ......... 14 Figure 4 For SCSI Drives Only — Internal Tape Drive Switch Settings........... 15 Figure 5 Mounting an Internal Tape Drive ..........................................................
Figures Figure 17 Loading a Cartridge ................................................................................. 49 Figure 18 Eject Button on Front Panel of Drive ..................................................... 50 Figure 19 Write-protecting a DDS Cartridge ......................................................... 51 Figure 20 Front Panel LEDs on Internal Drive.......................................................
Tables Table 1 DDS-4 and DAT 72 Capacity and Transfer Rates .................................. 4 Table 2 For SCSI Drives Only — Internal Tape Drive Default Settings ......... 13 Table 3 SCSI IDs and Corresponding Jumper Settings..................................... 16 Table 4 Host Operating Systems and Corresponding Switch Settings........... 21 Table 5 External Tape Drive Default Settings ....................................................
Preface This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with DDS-4 and DAT 72 drives. This chapter describes the purpose, scope, and audience of this document. It also lists the typographical conventions used in this document. Purpose This document describes how to install, configure, and care for the DDS-4 and DAT 72 external and internal tape drives. Refer to this guide, and keep it handy for future reference.
Document Organization 0 This document is arranged to help you quickly find the information you need to run and operate your DDS-4 or DAT 72 drive. The document is organized as follows: • Chapter 1, Quick Start Installation provide quick-start instructions for getting the drives up and running in the shortest possible time. • Chapter 2, Installing Internal Tape Drives describes how to install internal DDS-4 and DAT 72 drives.
Preface • Left side of the library — Refers to the left side as you face the component being described. Related Documents The following documentation is related to the tape drive: Document No. Document Title Document Description 81-81537-xx DDS-4/DAT 72 Quick Start Guide Provides “quick” instructions on how to install and run the tape drive Refer to the appropriate product manuals for information about your tape drive and cartridges.
0 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com 0 Quantum Home Page Visit the Quantum home page at: http://www.quantum.
Chapter 1 1 Quick Start Installation This chapter provides quick-start instructions for getting the internal or external tape drives up and running in the shortest possible time. Topics in this chapter are: • Product Overview • Tape Drive Components • Installing the Internal Tape Drive • Installing the External Tape Drive Note: Product Overview If you prefer more detailed instructions, see chapter 3 for internal drive installation instructions or chapter 4 for external drive installation instructions.
Chapter 1 Quick Start Installation Product Overview Designed for computer environments that require high-performance, high-capacity data storage, the DDS-4 and DAT 72 drives are based on a 3.5-inch mechanism and available as external and internal tape drives (see figure 1).
Chapter 1 Quick Start Installation Product Overview • 3.5-inch internal form-factor for installation in a 3.5-inch halfheight space • 3.5-inch half-height drive factory-installed with 5.25-inch mounting rails and bezel for installation in a 5.
Chapter 1 Quick Start Installation Tape Drive Components Capacity and Transfer Rates Table 1 DDS-4 and DAT 72 Capacity and Transfer Rates Characteristics DDS-2* DDS-3 DDS-4 DDS 5th Generation** Tape Length (meters) 120 125 150 170 Native Capacity (Gbytes) 4 12 20 36 Compressed Capacity (Gbytes) 8 24 40 72 Native Transfer Rate (Mbytes/sec) 1.375 2.75 2.75 3.
Chapter 1 Quick Start Installation Installing the Internal Tape Drive Installing the Internal Tape Drive 1 Use the following procedure to install the internal tape drive (either SCSI or SATA interface). Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. 1 Unpack the contents of your drive package, and check for missing or damaged items.
Chapter 1 Quick Start Installation Installing the External Tape Drive • Connect one end of the SCSI interface cable to the host SCSI controller. • Connect the other end of the cable to the back of the internal tape drive. Ensure the drive is terminated if it is not the last drive on the bus. • Connect the power cable to the drive. 9 For SATA drives only — • Connect one end of the SATA data cable to the SATA data connector on the drive.
Chapter 1 Quick Start Installation Installing the External Tape Drive • Data Compression: Enabled • Media Recognition (DDS-4 drives only): Enabled • Power-On Self-Test: Enabled • Host Operating System: Windows 98/Me/XP/NT/2000/2003 Server • SCSI Interface Compatibility (DDS-4 drives only): Wide SCSI • Vendor ID: SEAGATE DAT 4 Connect a SCSI interface cable to the drive. 5 Check the SCSI termination. 6 If the tape drive is the last device in the bus, it should be terminated.
Chapter 2 2 Installing Internal Tape Drives This chapter describes how to install internal DDS-4 and DAT 72 drives.
Chapter 2 Installing Internal Tape Drives Unpacking • Mounting the Internal Tape Drive • Connecting a SCSI Cable • Checking SCSI Termination • Connecting a Power Cable to the SCSI Tape Drive • Completing Your Installation • Completing Your Installation Note: If you have an external drive, see chapter 4 for installation instructions. Unpacking 2 Before you unpack the contents of your drive package, inspect the shipping containers for damage.
Chapter 2 Installing Internal Tape Drives What Else You Need What Else You Need 2 In addition to the contents included with your internal tape drive, you need the following items to install your internal tape drive. • For SCSI drives only — • A SCSI host bus adapter that is properly installed and configured in a host computer • A SCSI ribbon cable • For SATA drives only — • A SATA host bus adapter that is properly installed and configured • A 3.5-inch or 5.
Chapter 2 Installing Internal Tape Drives Installation Summary • Avoid contact between the drive, other equipment, and clothing. The wrist strap only protects the equipment from ESD voltages on the body; ESD voltages on clothing can still cause damage. • When the drive is not being used, keep it in its antistatic bag. • Hold the drive by its edges only. Avoid touching any exposed parts on the printed circuit board.
Chapter 2 Installing Internal Tape Drives Collecting the Necessary Tools Collecting the Necessary Tools 2 Before proceeding with the installation, gather the tools you will need to install the internal tape drive into the computer mounting bay. The following list identifies some of the tools you will need. You may need additional items, depending on your installation requirements.
Chapter 2 Installing Internal Tape Drives Reviewing Drive Default Settings Table 2 For SCSI Drives Only — Internal Tape Drive Default Settings DDS-4/DAT 72 User’s Guide Parameter Default Setting Jumper Pins/ Switches SCSI ID 6 Jumper pins 3-4, 5-6 Parity checking Enabled Jumper pins 9-10 Terminator power Disabled Jumper pins 11-12 Data compression Enabled Switches 1 and 2 Media Recognition System Checking (DDS-4 drives only) Enabled Switch 3 ON Power-On Self-Test diagnostic Enabled Sw
Chapter 2 Installing Internal Tape Drives Reviewing Drive Default Settings Figure 3 For SCSI Drives Only — Internal Tape Drive Jumper Settings Default settings shown (SCSI ID 6, Defaultjumper jumper settings shown parity checking enabled, and termination (SCSI ID 6, parity checking enabled, power disabled) and termination power disabled) Pins: Function: Function: Pins: 1-2 0 1-2 SCSI ID bitSCSI ID bit 0 3-4 1 3-4 SCSI ID bitSCSI ID bit 1 5-6 SCSI ID bitSCSI ID bit 2 5-6 2 7-8 SCSI ID bitSCSI ID bit 3 7-8
Chapter 2 Installing Internal Tape Drives Reviewing Drive Default Settings Figure 4 For SCSI Drives Only — Internal Tape Drive Switch Settings 1 1 2 2 3 3 4 5 6 7 8 9 10 O O N Data compression(DC) (DC) Data compression SCSI DCcontrol control SCSI DC Media recognition Media recognition Self Test Self Test Operating-system Operating-system configuration configuration switches switches Wide/Narrow SCSI Wide/Narrow SCSI Inquiry Stringsupport support Inquiry String Default Default settings settings shown F
Chapter 2 Installing Internal Tape Drives SCSI ID SCSI ID 2 Jumper Pins: 1–2, 3–4, 5–6, 7–8 Default Setting: SCSI ID 6 Each SCSI device on the bus must have its own unique ID. Your internal tape drive is shipped with a default SCSI ID of 6. If another SCSI device in the SCSI chain is already using this ID, use jumper pins 1–2, 3–4, 5–6, and 7–8 to change the drive’s SCSI ID. Table 3 lists the SCSI IDs and their corresponding jumper settings.
Chapter 2 Installing Internal Tape Drives Parity Checking Jumpers SCSI ID 1-2 3-4 5-6 7-8 13 Shunted Open Shunted Shunted 14 Open Shunted Shunted Shunted 15 Shunted Shunted Shunted Shunted Note 1 = This ID is assigned to the HBA and should not be selected for the drive ID Note: You can also change SCSI IDs by connecting a SCSI addressselection switch to pins 1 through 8.
Chapter 2 Installing Internal Tape Drives Terminator Power Terminator Power 2 Jumper Pins 11–12: Pins 11-12 shunted: Enable terminator power Pins 11-12 open: Disable terminator power (default) By default, terminator power is disabled on the internal tape drive. To enable terminator power, place a jumper across pins 11 and 12. Note: DDS-4/DAT 72 User’s Guide If you enable terminator power, be careful not to short the TERMPWR signal to ground (for example, by attaching the SCSI cable upside down).
Chapter 2 Installing Internal Tape Drives Data Compression Data Compression 2 Settings: Switch 1 ON = Enable hardware data compression (default) Switch 1 OFF = Disable hardware data compression Switch 2 ON = Recognize SCSI data compression commands (default) Switch 2 OFF = Ignore SCSI data compression commands The internal tape drive provides two switches for controlling data compression. Switch 1 determines whether hardware data compression is enabled or disabled.
Chapter 2 Installing Internal Tape Drives Media Recognition System (DDS-4 Drives Only) Media Recognition System (DDS-4 Drives Only) 2 Settings: Switch 3 ON = Enable MRS (default) Switch 3 OFF = Disable MRS Using non-DDS media may appear to give satisfactory results, but the inferior specifications of such media can cause data-integrity problems.
Chapter 2 Installing Internal Tape Drives Host Operating System Host Operating System 2 Switches: 5, 6, 7, 8 Default Setting: Microsoft Windows 98/Me/XP/NT/2000/2003 Server Switches 5 through 8 configure the internal tape drive for a host operating system. By default, these switches are all ON. This setting configures the drive for a Microsoft Windows 98/Me/XP/NT/2000/ 2003 Server operating system.
Chapter 2 Installing Internal Tape Drives Host Operating System Switches Host Operating System DDS-4/DAT 72 User’s Guide SW5 SW6 SW7 SW8 SW10 Novell 5.x with native backup applet using the NWTAPE.CDM driver dated before 11/3/99. Off On On Off Off Novell 5.x with native backup applet using the NWTAPE.CDM driver dated after 11/3/99.
Chapter 2 Installing Internal Tape Drives SCSI Wide/Narrow Configuration (DDS-4 Drives Only) SCSI Wide/Narrow Configuration (DDS-4 Drives Only) 2 Settings: Switch 9 ON = SCSI Wide Operating Mode (default) Switch 9 OFF = SCSI Narrow Operating Mode Switch 9 enables SCSI Wide or Narrow operation. By default, switch 9 is set to ON, enabling SCSI Wide (16-bit) operation. To enable SCSI Narrow (8-bit) operation, set switch 9 to the OFF position.
Chapter 2 Installing Internal Tape Drives Vendor ID Vendor ID 2 Settings: Switch 10 ON = Vendor ID is “SEAGATE DAT” (default) Switch 10 OFF = Vendor ID is “ARCHIVE Python” Switch 10 determines the vendor ID that the internal tape drive returns when it receives a SCSI “Inquiry” command. By default, the drive returns the vendor ID SEAGATE DAT. Setting switch 10 to the OFF position configures the drive to return the vendor ID ARCHIVE Python.
Chapter 2 Installing Internal Tape Drives Mounting the Internal Tape Drive 3 Remove the computer cover to gain access to the inside of the computer. The documentation that came with your computer should explain this procedure. Note: If you have to disconnect cables to gain access to the mounting bay, note which cables were removed. You can then refer to this information when you reconnect the cables at the end of this procedure. 4 Select an available 3.5-inch or 5.
Chapter 2 Installing Internal Tape Drives Mounting the Internal Tape Drive 1 Orient the drive so the front of the drive faces the front of the computer. 2 Insert the drive into the computer’s drive bay. 3 Align the drive’s front panel with the front panel of the computer. Secure the drive in the mounting bay using two M3.0 metric screws on each side of the drive (see figure 5). Figure 6 shows, the 5.25-inch drive has four screw holes on the bottom and five on each side.
Chapter 2 Installing Internal Tape Drives Mounting the Internal Tape Drive Figure 6 Mounting Holes for the Internal Tape Drive in a 3.5-inch Installation 41.3 mm (1.63 in) 13.0 mm (0.51 in) 2 places 101.6 mm (4.00 in) 3.8 mm (0.15 in) 5.0 mm (0.196 in) 2 places 94.0 mm (3.70 in) M3.0 x 4 deep min. (10 places) 90.0 mm (3.54 in) 2 places 70.0 mm (2.75 in) 60.0 mm (2.36 in) 2 places 31.0 mm (1.22 in) 21.0 mm (0.83 in) 2 places 41.2 mm (1.62 in) 146.0 mm (5.75 in) M3.0 x 4 deep min.
Chapter 2 Installing Internal Tape Drives Mounting the Internal Tape Drive Figure 7 Mounting Holes for the Internal Tape Drive in a 5.25-inch Installation 41.3 mm (1.63 in) 31.5 mm (1.24 in) 21.8 mm (0.86 in) 146 mm (5.75 in) 9.9 mm (0.39 in) 16-M3 174.6 mm (6.87 in) 79.4 mm (3.13 in) 47.6 mm (1.87 in) 41.2 mm (1.62 in) 139.7 mm (5.50 in) 149.1 mm (5.87 in) Side View DDS-4/DAT 72 User’s Guide Note: Tolerance for all dimensions is 0.25mm (0.
Chapter 2 Installing Internal Tape Drives Connecting a SCSI Cable Connecting a SCSI Cable 2 The internal SCSI tape drives can be used with a Wide SCSI interface, either Low Voltage Differential (LVD) or Single-ended (16-bit Wide mode). The tape drive automatically detects whether the SCSI bus is LVD or single ended. Be sure the SCSI bus is terminated properly.
Chapter 2 Installing Internal Tape Drives Checking SCSI Termination Checking SCSI Termination 2 The internal tape drive does not provide SCSI termination. Figure 9 shows two examples of terminating the internal tape drives. If the drive is the only SCSI device on the bus: 1 Attach it to the next-to-last connector on the SCSI chain. 2 Attach a multi-mode terminator to the last connector in the chain.
Chapter 2 Installing Internal Tape Drives Connecting a Power Cable to the SCSI Tape Drive Figure 10 Power Connector on the Internal SCSI Tape Drive Note: DDS-4/DAT 72 User’s Guide Ensure that the power to the computer is off when connecting the drive power cable.
Chapter 2 Installing Internal Tape Drives Connecting a SATA Data and Power Cables Connecting a SATA Data and Power Cables Note: 2 Do not force SATA cables into SATA connectors. SATA cables are designed to fit into SATA connectors one way; if the cable does not fit into the connector, rotate the cable and reinsert it into the connector. 1 Connect one end of the SATA data cable to the SATA data connector on the drive.
Chapter 2 Installing Internal Tape Drives Completing Your Installation Figure 13 Connecting the SATA Power Supply Conversion Adapter Cable 4 Connect the other end of the adapter cable to the drive. Figure 14 Data Connector on the Internal SATA Tape Drive Completing Your Installation 2 To complete and test your internal tape drive installation: 1 Use the screws you removed earlier to secure the drive in place. 2 Replace the computer cover. 3 Reconnect the power cord to the computer’s power connector.
Chapter 2 Installing Internal Tape Drives Registering Your Tape Drive 4 Turn on the computer. If the internal tape drive is configured to perform its Power-On Self-Test (see Power-On Self-Test on page 20), it performs the test for about five seconds. When the drive passes the test, all three front-panel LEDs should be OFF. 5 Install your backup software program. The documentation that came with your software should describe this procedure.
Chapter 3 3 Installing External Tape Drives This chapter describes how to install external DDS-4 and DAT 72 drives.
Chapter 3 Installing External Tape Drives Unpacking Unpacking 3 Before you unpack the contents of your drive package, inspect the shipping containers for damage. If you spot damage to the container, notify your carrier immediately. When you unpack the package, compare the items received with those on the packing list. If any item is missing or damaged, please contact your place of purchase immediately.
Chapter 3 Installing External Tape Drives Installation Summary Installation Summary 3 The following steps summarize the installation procedure for your external tape drive. 1 Verify the Drive’s Default Settings 2 Record Your Drive’s Information 3 Attach a SCSI Interface Cable 4 Terminate the SCSI Bus, if Necessary 5 Attach a Power Cable 6 Complete and Verify Your Installation Reviewing Drive Default Settings 3 Your external tape drive comes with various default settings.
Chapter 3 Installing External Tape Drives SCSI ID Table 5 External Tape Drive Default Settings Parameter Default Setting SCSI ID 6 Parity checking Enabled Terminator power Supplied to the SCSI bus Data compression Enabled Media Recognition System Checking (DDS-4 drives only) Enabled Power-On Self-Test diagnostic Enabled Host operating system Microsoft Windows 98/Me/XP/ NT/2000/2003 Server SCSI ID 3 Each SCSI device on the bus must have its own unique ID.
Chapter 3 Installing External Tape Drives Parity Checking Figure 15 Back Panel of the External Tape Drive 68-pin wide SCSI connectors SCSI ID selector Parity Checking 3 By default, parity checking is enabled on the external tape drive. If you disable parity checking, the drive still generates a parity bit. Data Compression 3 By default, data compression is enabled. With this setting, the external tape drive compresses all data written to tape and decompresses all compressed data read from tape.
Chapter 3 Installing External Tape Drives Media Recognition System (DDS-4 Drives Only) Media Recognition System (DDS-4 Drives Only) 3 Using non-DDS media may appear to give satisfactory results, but the inferior specifications of such media can cause data-integrity problems. To avoid these problems, the external tape drive provides a mediarecognition system (MRS) feature that determines whether tape cartridges conform to the DDS tape standard. By default, MRS is enabled.
Chapter 3 Installing External Tape Drives Connecting a SCSI Cable Connecting a SCSI Cable 3 The external tape drives provide two 68-pin, shielded connectors on the back panel (see figure 15). You can use either connector to attach the drive to the host computer or to another SCSI device. The internal tape drives can be used with two SCSI interfaces: • Wide SCSI — either Low Voltage Differential (LVD) or Single-ended (16-bit Wide mode).
Chapter 3 Installing External Tape Drives Checking SCSI Termination Connecting to a Narrow SCSI Connector The external tape drives have an Ultra Wide SCSI interface. Obtaining a 3 50-to-68 pin adapter lets you connect the 68 pins on the external tape drive to the 50 pins on the computer’s narrow SCSI bus. 1 Turn off your computer. 2 Connect the adapter to your computer’s 50-pin SCSI connector.
Chapter 3 Installing External Tape Drives Connecting a Power Cable Figure 16 Two SCSI Termination Examples for the External Tape Drives External SCSI device SCSI Terminators External Tape Drive External Tape Drive External SCSI device SCSI Controller (termination disabled) Internal SCSI device (termination enabled) SCSI Controller (termination enabled) Example 1: SCSI termination in a system that has only external SCSI devices.
Chapter 3 Installing External Tape Drives Completing Your Installation Completing Your Installation 3 To complete and test your external tape drive installation: 1 Reconnect the power cord to the computer’s power connector. 2 Use the On/Off Switch on the back of the external tape drive to turn on the drive (see figure 15). The external tape drive performs its Power-On Self-Test for about five seconds. When the drive passes the test, all three front-panel LEDs should be OFF. 3 Turn on the computer.
Chapter 3 Installing External Tape Drives Registering Your Tape Drive • If you do not have an Internet connection, complete the Registration Card included with your package and either mail or fax it to the address or fax number on the card.
Chapter 4 4 Operating Your Tape Drive This chapter describes how to operate your tape drive. Topics in this chapter are: • Using the Appropriate Media • Handling Cartridges • Loading a Cartridge • Initializing a Blank Cartridge • Unloading a Cartridge • Write-Protecting a DDS Cartridge • Cleaning the Tape Heads Using the Appropriate Media 4 The Quantum DDS-4 and DAT 72 drives use data-grade DDS cartridges, which comply with ANSI specifications listed in the “3.
Chapter 4 Operating Your Tape Drive Handling Cartridges at the beginning of the tape. These stripes classify the media as datagrade. Table 6 Matching Drives with the Media They Support Media Tape Length DDS-4 Drives DAT 72 Drives DDS-2 120 meters x DDS-3 125 meters x x DDS-4 150 meters x x DDS 5th Generation 170 meters x Handling Cartridges 4 To protect your data cartridges and the information on them, observe the guidelines and avoid the pitfalls in table 7.
Chapter 4 Operating Your Tape Drive Loading a Cartridge Guidelines to Follow... Pitfalls to Avoid Apply just one label to the designated area on the cartridge. Affixing more labels can jam the drive. Never touch the exposed tape media with your fingers. If your data is important, consider reading data off of tapes and rewriting to new and perhaps more modern tapes every few years. Never leave cartridges close to magnetic fields, such as near a monitor or telephone handset.
Chapter 4 Operating Your Tape Drive Initializing a Blank Cartridge Figure 17 Loading a Cartridge Initializing a Blank Cartridge 4 When you insert a blank cartridge into the drive for the first time, the drive takes from 10 to 12 seconds to determine that the tape is blank. The drive automatically initializes the tape as soon as it receives a SCSI “Write” command from the host computer. Initializing a blank tape takes about 30 seconds.
Chapter 4 Operating Your Tape Drive Write-Protecting a DDS Cartridge 2 Press the Eject button on the front panel of the drive to unload the cartridge (see figure 18). The drive automatically flushes the drive buffer to tape, rewinds the cartridge, updates the system log, and ejects the cartridge. This may take up to three minutes. Do not powerdown the tape drive or host computer during this time.
Chapter 4 Operating Your Tape Drive Cleaning the Tape Heads Caution: Figure 19 Write-protecting a DDS Cartridge Write-protecting a cartridge does not protect the data on the cartridge from bulk-erasure or degaussing. Do not bulk erase DDS cartridges; otherwise, you will lose all of your data on the cartridge and your data will not be recoverable.
Chapter 4 Operating Your Tape Drive Cleaning the Tape Heads To clean tape heads, use a Quantum-qualified DDS cleaning cartridge. Quantum offers a cleaning cartridge, Model CDMCL, that can be ordered from http://www.quantum.com. Note: Do not use an audio DAT cleaning cartridge, as the drive cannot recognize it. Also, avoid liquids, swabs, and other methods other than those recommended in this section. To clean the tape heads: 1 Insert a Quantum-qualified DDS cleaning cartridge into the drive.
Chapter 5 5 Understanding the Drive LEDs This chapter describes the LEDs on the front panel of the DDS-4 and DAT 72 drives. These LEDs provide information about both normal and error conditions. Topics in this chapter are: • Front Panel LEDs • LED Summary • Clean LED • Media LED • Drive LED Front Panel LEDs 5 Figure 20 shows an example of the LEDs on the drive front panel of the DDS-4 and DAT 72 drives. The external tape drive has the same frontpanel LEDs, plus a green Power-On LED.
Chapter 5 Understanding the Drive LEDs Front Panel LEDs Figure 20 Front Panel LEDs on Internal Drive Clean LED (green) DDS-4/DAT 72 User’s Guide Media LED (green) Drive LED (amber) Eject Button 54
Chapter 5 Understanding the Drive LEDs LED Summary LED Summary 5 Table 8 summarizes the actions of the front-panel LEDs. Table 8 LED Quick Summary LED Color Action Description Clean Green ON (Lit) Cleaning is required. Slow Flashing Flashing Media Green ON (Lit) Flashing Drive Amber ON (Lit) Rapid Flashing Internal error rate threshold has been exceeded and cleaning is required. Cleaning cartridge in the drive has exceeded its useful life.
Chapter 5 Understanding the Drive LEDs Media LED Table 9 Clean LED LED Status Description ON Continuously Drive requires cleaning. Use only an approved DDS cleaning cartridge. Flashing slowly (approximately ON 2 seconds, OFF 1 second) Tape cartridge in use has exceeded a predefined soft-error threshold. This signal is a warning only and does not indicate that data has been compromised. Remove the tape and clean the drive using an approved DDS cleaning cartridge.
Chapter 5 Understanding the Drive LEDs Drive LED Drive LED 5 The amber Drive LED lets you know when data is being read from or written to tape. It also informs you when a hardware fault occurs. Table 11 Drive LED LED Status Description ON continuously The drive is reading or writing the tape (SCSI or tape movement is present). Flashing rapidly A hardware fault occurred.
Chapter 6 Troubleshooting 6 This chapter provides suggestions for troubleshooting your drives in the unlikely event you encounter a problem with them.
Chapter 6 Troubleshooting Missing or Damaged Parts Missing or Damaged Parts 6 If any of the contents included with your DDS-4 or DAT 72 drive are missing or damaged, contact your place of purchase immediately. SCSI ID Problems 6 Each SCSI device on the same SCSI bus must have a unique SCSI ID. The default SCSI ID for internal and external DDS-4 and DAT 72 drives is 6. You should leave this default SCSI ID unchanged unless another device on the SCSI bus is already using this ID.
Chapter 6 Troubleshooting Mounting Hardware Problems Mounting Hardware Problems 6 The internal DDS-4 and DAT 72 drives are designed to install in most servers using the hardware accompanying the drives, without requiring additional items. However, if your server requires additional items to install the internal DDS-4 or DAT 72 drives, or if any original server components are damaged or lost, contact your server manufacturer or vendor.
Chapter 6 Troubleshooting Computer Does Not Boot Computer Does Not Boot 6 If the computer does not boot after you install the drive: 1 You may have forgotten to reattach the computer’s power cable, which you removed when you installed the drive. Be sure all cables are connected properly to the computer. 2 Be sure the computer’s power cable is connected to a power outlet that is known to work. Plug into the outlet another appliance, such as a lamp, that you know to work.
Chapter 6 Troubleshooting Backup Program Does Not Recognize Drive Backup Program Does Not Recognize Drive 6 If your backup application program does not recognize the drive: 1 Use the Windows Device Manager to determine whether the operating system has recognized the drive. If the tape drive is recognized properly, it appears under the Tape Drive category. If the tape drive was recognized, but native drivers are not installed, it appears under Other Devices.
Chapter 6 Troubleshooting Hardware Error Test switch (switch 4) is enabled and a Power-On Self-Test has failed. If the front panel LEDs are flashing together, contact the Technical Support department. If the Drive LED is flashing rapidly during drive operation: 1 Press the Eject button to remove the tape. 2 If the tape does not eject within 2 minutes, press and hold the Eject button for more than 5 seconds. The tape should eject within 40 seconds. 3 Contact Technical Support for more information.
Appendix A Loading Revised Firmware A Your DDS-4 or DAT 72 tape drive includes permanently installed, electrically upgradeable flash memory. This memory allows qualified OEMs to revise DAT 72 and DDS-4 firmware quickly and easily. It also prolongs the life of the tape drive by allowing the drive to inherit leading technologies as soon as those technologies become available. This appendix describes how to load firmware onto your tape drive.
Appendix A Loading Revised Firmware Using Firmware Cartridges Using Firmware Cartridges 1 The following procedure describes how to upgrade the tape drive firmware using a firmware upgrade tape cartridge. Firmware upgrade cartridges are available only to qualified Quantum OEM customers. Contact your sales representative for information. Note: The firmware can also be upgraded from a host computer via the SCSI connection using software available at http:// www.quantum.com.
Index Cartridges A 47 DAT appropriate firmware Accessing inside of your computer internal drives Avoiding electrostatic damage loading 10 LEDs 49 49 Cleaning tape heads Clean LED B 51 C 39 internal drives 19, 20, 23 35, 40 capacity and transfer rates 4 LEDs Computer does not boot external drives DDS-4 51, 55 Components on front panel Backup program does not recognize drive 62 4 53 Data compression 48 unloading 35 capacity and transfer rates 47 initializing 46, 51 2 DAT
Index External drives connecting a power cable connecting a SCSI cable 43 data compression 41 37 40 installation summary 37 Media Recognition System 39 Power-On Self-Test quick start SCSI ID 40 6 38 SCSI termination unpacking external drives 37 internal drives 11 Installing 35 parity checking 40 35 internal drives 8 LEDs Internal drives accessing inside of your computer 24 data compression default settings 29, 32 19, 20, 23 65 Firmware upgrade mounting 53 Front panel compone
Index cartridge 49 loading a cartridge unloading a cartridge capacity S 48 49 using appropriate media 51 46, SATA registering 2 adapter cable installation overview internal external drives 39 internal drives 17 59 Power cable connection 43 internal drives 30 Power-On LED fails 41 internal drives 29, 32 SCSI ID 53, 60 external drives 38 internal drives 16 xi SCSI termination 40 20 registering Terminating SCSI for internal drives 30 Termination problems Terminator power inte
Index external drives 36 internal drives 9 Upgrading firmware 64 V Vendor ID internal drives 24 W warranty (see also www.quantum.
