User's Manual

ManualsBrandsQuanta Computer ManualsComputers & AccessoriesNotebook PC w/ Internal 2.4 GHz Wireless Card

Table Of Contents

Contents

1 Checking Out Your Gateway Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Switching user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connecting to an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 30

3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

HelpSpot Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Summary of content (254 pages)

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Contents 1 Checking Out Your Gateway Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Back . . . . . . . . . . .
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Identifying Window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Copying and moving files and folders . . . . .
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7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Setting up your cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . .
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Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 12 Networking Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 The benefits of using a network . . . . . . . . . . . . .
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Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . .221 Index. . . . . . . . . . . . . . . . . . . . . . . . . .
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Checking Out Your Gateway Notebook Tips & Tricks 1 To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.
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Chapter 1: Checking Out Your Gateway Notebook Front Release latch Wireless Ethernet indicator/button Speaker Battery charge indicator Power indicator Component Icon Speaker Description Wireless Ethernet indicator/button Lights up when the optional wireless Ethernet is turned on. The button in the center of the indicator may be used for turning the wireless Ethernet on and off. For more information, see “Turning your wireless Ethernet on or off” on page 149.
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Front Component Icon Power indicator Description Lights up when the notebook is turned on and shows notebook power status: ■ ■ ■ LED on – notebook is ON. LED off – notebook is OFF or in Hibernate mode. LED flashing – notebook is in Standby mode. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.
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Chapter 1: Checking Out Your Gateway Notebook Left Side Modem jack Ethernet jack Speaker jack Component 4 Icon PC Card eject button Microphone jack PC Card slot Diskette drive Diskette drive eject button Description Modem jack Plug a modem cable into this jack. For more information, see “Connecting the modem” on page 28. Ethernet jack Plug an Ethernet 10/100 network cable into this jack. For more information, see “Connecting to an Ethernet network” on page 29.
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Right Side Right Side CD/DVD drive Battery Component Icon CD/DVD drive indicator Manual eject hole CD/DVD drive eject button Description Battery bay Insert the battery into this bay. For more information, see “Changing batteries” on page 96. CD/DVD drive Insert CDs or DVDs into this drive. For more information, see “Using the CD/DVD drive” on page 69. CD/DVD drive indicator Lights up when the computer is accessing the CD/DVD drive.
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Chapter 1: Checking Out Your Gateway Notebook Back Kensington lock slot Power connector Component USB ports Icon Monitor port Parallel port Ventilation fan Description Kensington™ lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot. Power connector Plug the AC power adapter cable into this connector. USB ports Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, scanner, or camera) into these ports.
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Bottom Bottom Hard drive Memory bay Battery bay Battery latch System label Ventilation fan Component Icon Description Hard drive The hard drive is stored here. For more information, see “Replacing the hard drive” on page 129. Battery bay Insert the battery into this bay. For more information, see “Changing batteries” on page 96. Battery latch Slide to release the battery. System label Includes the product model number and serial number.
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Chapter 1: Checking Out Your Gateway Notebook Keyboard area Multi-function buttons Power button Status indicators Keyboard Touchpad Component Description Power button Press to turn the power on or off. For more information on configuring the power button mode, see “Changing power settings” on page 99. Multi-function buttons See“Multi-function buttons” on page 24 for more information. Status indicators See “Status indicators” on page 19 for more information.
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Identifying your model Identifying your model The label on the bottom of your computer contains information that identifies your notebook model. Gateway Technical Support will need this information if you call for assistance. Important The label shown below is for informational purposes only. Label information varies by model. Gateway model number Internal wireless devices Gateway serial number Gateway part number Revision code and display type/processor size www.gateway.
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Chapter 1: Checking Out Your Gateway Notebook Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
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Getting Started 2 This chapter provides basic information about your Gateway notebook. Read this chapter to find out: ■ How to connect the AC power adapter ■ How to start and turn off your notebook ■ How to use the keyboard ■ How to use the EZ Pad™ touchpad ■ How to connect the modem ■ How to connect to an Ethernet network ■ How to install peripheral devices www.gateway.
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Chapter 2: Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
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Connecting the AC adapter 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 2 for the location of the indicator). If the battery charge indicator does not turn on, disconnect the adapter from your notebook and repeat Step 2. 4 When you finish using your notebook for the first time, turn the notebook off and leave the notebook connected to AC power for at least 24 hours.
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Chapter 2: Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. Warning 14 High voltages can enter your computer through both the power cord and the modem connection.
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Starting your notebook Starting your notebook To start the notebook: 1 Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel. 2 Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 99.
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Chapter 2: Getting Started Turning off your notebook To turn off your notebook: ■ Click Start, then click Turn Off Computer, then click Turn Off. Windows shuts down and turns off your computer. If for some reason you cannot use the Turn Off Computer option in Windows to shut down your notebook, press and hold the power button for about five seconds, then release. 16 www.gateway.
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Switching user accounts Switching user accounts When you first turn on your notebook, you have the option to add different user accounts. These user accounts can be customized for each person that uses the notebook. You can add, delete, or modify existing user accounts. You can also switch (change) user accounts without turning off your notebook. Help and Support For more information about adding, deleting, and modifying your user accounts, click Start, then select Help and Support.
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Chapter 2: Getting Started 18 2 Click Switch User to switch between your user accounts. The Windows logon screen opens. 3 Select the user account that you want to activate. When you switch between users, any programs that were running for the previous user continue to run. www.gateway.
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Status indicators Status indicators Diskette drive Scroll lock Hard drive Pad lock Optical disc drive Caps lock Indicator Icon Caps Lock Description Turns on when Caps Lock is activated. Pad Lock 1 Turns on when the embedded numeric keypad is activated. Scroll Lock Turns on when Scroll Lock is activated. Diskette drive Turns on when the standard 1.44 MB diskette drive is in use. Hard drive Turns on when the hard drive is in use.
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Chapter 2: Getting Started Using the keyboard Your notebook features a keyboard that has the same functionality as a desktop computer keyboard. Many of the keys have been assigned alternate functions. The alternate function is printed on the key in green text. You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a keyboard.
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Using the keyboard Keys Keys Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. Refer to the program documentation to find out more about the function key actions. System keys Press these green-colored keys in combination with the FN key to perform specific actions.
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Chapter 2: Getting Started System key combinations When you press an FN key and a system key at the same time, the notebook performs the action identified by the green text or icon on the key. L Press FN and this function key... To... Display the power status box in the upper left corner of your screen. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.
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Using the keyboard Press FN and this function key... To... Increase volume. Decrease volume. www.gateway.
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Chapter 2: Getting Started Multi-function buttons User-defined shortcut Help Internet E-mail Button Icon Press to... E-mail Open your e-mail program. Internet Open your Web browser. Help Open online help. User-defined shortcut Open the program you assign to this key. For more information, see “Programming the multi-function buttons” on page 118. 24 www.gateway.
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Using the EZ Pad touchpad Using the EZ Pad touchpad The EZ Pad™ touchpad consists of a touchpad, a rocker switch, and two buttons. Left touchpad button Rocker switch Right touchpad Touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. www.gateway.
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Chapter 2: Getting Started You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can assign a function to the rocker switch between the touchpad buttons on your notebook. This function can be to scroll up or down, maximize or minimize the active window, or open and close the Start menu. For more information about programming the rocker switch, see “Changing the touchpad settings” on page 117. Using the touchpad To... Do this... Move the pointer on the screen.
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Using the EZ Pad touchpad To... Do this... Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.
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Chapter 2: Getting Started Connecting the modem If your notebook has a modem jack, the notebook has a built-in 56K modem. To connect the modem: 28 1 Insert one end of the modem cable into the modem jack side of the notebook. 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. 3 Start your notebook, then start your communications software. www.gateway.
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Connecting to an Ethernet network Connecting to an Ethernet network If your notebook has a network jack, the notebook can connect to an Ethernet 10/100 network. To connect to a network: 1 Insert one end of the network cable into the network jack left side of the notebook. 2 Insert the other end of the network cable into a network wall jack. Ask your network administrator to help you select the correct network jack. on the Your notebook is now physically connected to the network.
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Chapter 2: Getting Started Installing a printer, scanner, or other peripheral device Your computer has two Universal Serial Bus (USB) ports and a parallel printer port. These ports are used for connecting peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway Notebook” on page 1.
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Getting Help 3 This chapter tells you about additional information resources available to help you use your computer, including: ■ HelpSpot™ ■ Online help ■ Gateway Web site Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.
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Chapter 3: Getting Help HelpSpot Your computer includes HelpSpot, an easily accessible collection of Help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot: ■ Click Start, then select Help and Support. HelpSpot opens.
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HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your mouse, and other topics, click the Getting Started link on the HelpSpot main page. www.gateway.
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Chapter 3: Getting Help HelpSpot Videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: ■ 34 To watch a video in HelpSpot, click Video Tutorials on the HelpSpot home page, then click a video title. The video plays. www.gateway.
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Online help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.
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Chapter 3: Getting Help Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: ■ Technical documentation and product manuals ■ Technical tips and support, including online chat services ■ Hardware drivers ■ Order status ■ Frequently asked questions (FAQs) For more information about connecting to the Internet, see “Using the Internet” on page 57. 36 www.gateway.
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4 Windows Basics Read this chapter to get basic information on how to: ■ Work on the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts Help and Support For more information on Windows, click Start, then select Help and Support. www.gateway.
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Chapter 4: Windows Basics About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up. 38 www.gateway.
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Using the desktop Using the desktop The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Desktop elements Description The taskbar is the bar at the bottom of the screen containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.
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Chapter 4: Windows Basics Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu. To use the Start menu: 1 Click the Start button on the lower left of the Windows desktop. The Start menu opens showing you the first level of menu items. 2 To see all programs and files in the Start menu, click All Programs.
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Identifying Window items Identifying Window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after double-clicking the Local Disk (C:) icon in the My Computer window. Title bar Menu bar Close Maximize Minimize www.gateway.
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Chapter 4: Windows Basics Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Description The title bar is the horizontal bar at the top of a window that shows the window title. Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button on the taskbar opens the window again. Clicking the maximize button expands the active window to fit the entire screen.
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Working with files and folders Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive.
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Chapter 4: Windows Basics Creating folders Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files To create a folder: 1 2 Click Start, then select My Computer from the Start menu. Double-click the drive or folder, for example the Local Disk (C:), where you want to put the new folder.
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Working with files and folders Copying and moving files and folders The skills you need to copy and move files are called copying, cutting, and pasting. When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
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Chapter 4: Windows Basics 4 5 With the pointer inside the destination folder, right-click. Select Paste. The file or folder you moved appears in its new location and is removed from its old location. Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied.
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Working with files and folders To empty the Recycle Bin: Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. 1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens. 2 Select File, then Empty Recycle Bin. Windows asks you if you are sure that you want to empty the bin. 3 Click Yes. Windows permanently deletes all files in the Recycle Bin. www.gateway.
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Chapter 4: Windows Basics Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search through levels of folders to find the file or folder that you need.
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Chapter 4: Windows Basics Working with documents Documents are commonly word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples illustrate the concepts for creating, saving, opening, and printing a document in Microsoft® Word.
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Working with documents 3 Click General Templates. The Templates dialog box opens. 4 Click a tab for the type of document you want to create, select a document template style, then click OK. The document template opens. 5 Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Saving a document After you create a document, you need to save it if you want to use it later.
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Chapter 4: Windows Basics 3 Type the new file name. File folder File name 4 Click Save. Opening a document To view, revise, or print an existing document, you need to open it. Open the document in the program it was created in. Help and Support For more information on opening a document, click Start, then select Help and Support. To open a document in Microsoft Word: 54 1 Click Start, then select All Programs, then Microsoft Word. Microsoft Word starts and a blank document opens.
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Working with documents 3 Find the folder you want to open in the Look in list. File folder File name 4 Double-click the document file name. The document opens. Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, refer to the printer documentation. Help and Support For more information on printing a document, click Start, then select Help and Support.
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Chapter 4: Windows Basics Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Do this... Copy a file, folder, text, or graphic Select the item, then press CTRL + C. Cut a file, folder, text, or graphic Select the item, then press CTRL + X.
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5 Using the Internet This chapter provides information about the Internet and the World Wide Web, and tells you how to set up the America Online® Internet service so that you can send and receive e-mail and access other Internet resources. www.gateway.
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Chapter 5: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet Service Provider (ISP). Internet Servers store information so other computers can access it from the Internet.
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Setting up an Internet account Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet Service Provider (ISP). If you have chosen America Online as an ISP, follow these instructions to set up and connect to your account. To establish a different ISP service, or to transfer an existing account to this computer, contact the ISP directly.
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Chapter 5: Using the Internet Accessing your Internet account Help and Support For more information on accessing your Internet account, click Start, then select Help and Support. To connect to your America Online Internet account: 1 2 Select Start, then select All Programs, then America Online. Complete the member name and password information, then click Connect. The computer dials the Internet account telephone number.
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Using the World Wide Web Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer, which comes installed on your new computer.
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Chapter 5: Using the Internet Connecting to a Web site After you set up an account with an Internet Service Provider (ISP) such as America Online, you can access the many information sources on the World Wide Web. Help and Support For more information on connecting to a Web site, click Start, then select Help and Support. To connect to a Web site: 1 Connect to your Internet account. After the computer connects, a default opening page or welcome screen opens.
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Using the World Wide Web Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page 177. Help and Support For more information on downloading files, click Start, then select Help and Support. To download files or programs from a Web site: 1 2 Connect to your Internet account.
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Chapter 5: Using the Internet Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes. An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet Service Provider (ISP) or company that “hosts” that user.
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Using e-mail 5 6 Type the e-mail message. When finished, click Send Now. Your e-mail is sent over the Internet to the e-mail address you specified. Checking your e-mail Help and Support For more information on checking your e-mail, click Start, then select Help and Support. To check your e-mail using America Online: 1 2 Connect to your America Online account. Click Read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. www.gateway.
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Chapter 5: Using the Internet 66 www.gateway.
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Using Multimedia 6 This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: ■ Use the diskette drive ■ Use the CD/DVD drive ■ Play CDs and DVDs ■ Record and play audio files ■ Use Windows Media Player ■ Use MusicMatch www.gateway.
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Chapter 6: Using Multimedia Using diskettes The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette slot Eject button To use a diskette: 68 1 2 Insert the diskette into the diskette drive with the label facing up.
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Using the CD/DVD drive Using the CD/DVD drive You can use your computer to enjoy a wide variety of multimedia features, such as making recordings, listening to audio CDs, and watching DVD movies. Inserting a CD or DVD Activity indicator Manual eject hole Eject button To insert a CD or DVD: 1 Press the eject button on the CD/DVD drive. After the disc tray opens slightly, pull the tray completely open.
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Chapter 6: Using Multimedia Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. Help and Support For more information on adjusting volume, click Start, then select Help and Support. To adjust the overall volume level using hardware controls: ■ On the keyboard, press the volume system key combination FN+ or F N+ to change the volume, or press the mute system key combination F N+ to turn off all sound.
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Adjusting the volume 4 On the Volume tab, drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK. To adjust specific volume levels: 1 2 3 Click Start, then select Control Panel. The Control Panel window opens. Select Sounds, Speech, and Audio Devices. Select Adjust the system volume. The Sounds and Audio Devices Properties dialog box opens. www.gateway.
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Chapter 6: Using Multimedia 4 On the Volume tab, click Advanced in the Device volume area. The Master Volume dialog box opens. If the device you want to adjust does not appear in the Master Volume dialog box, select Options, Properties, select the audio device you want to adjust, then click OK. 72 5 Drag the volume level and balance sliders for the device you want to adjust, then close the window. For more information about the volume controls, select Help in the Master Volume dialog box.
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Listening to CDs Listening to CDs Use the Windows Media Player to listen to CDs. For more information about using the Windows Media Player, select Help. To play a CD: 1 2 Insert a CD into the CD/DVD drive. 3 When the media player opens, click If a message asks you to chose a CD player, select Windows Media Player. The Windows Media Player opens. Play (play). Volume Stop Previous Mute Next www.gateway.
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Chapter 6: Using Multimedia Recording and playing audio Use the instructions below to make an audio recording by speaking into the microphone. Help and Support For more information on recording and playing audio, click Start, then select Help and Support. To make an audio recording: 1 Plug a microphone into the Microphone jack on the computer. See “Left Side” on page 4 for the location of the jack. 2 Click Start, then select All Programs, Accessories, Entertainment, then Sound Recorder.
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Recording and playing audio To play an audio recording in Sound Recorder: 1 2 3 4 Open the Sound Recorder. Select File, then Open. The Open dialog box opens. Select the file you want to play back, then click Open. Play the file by clicking (stop). (play), then stop playing the file by clicking www.gateway.
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Chapter 6: Using Multimedia Playing audio and video files with the Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using the Windows Media Player, select Help. To play a file using the Windows Media Player: 1 Click Start, then select All Programs, then Windows Media Player. The Windows Media Player opens.
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Recording and playing audio Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your computer has a DVD drive, you can play DVDs with the DVD Player program. For more information about playing DVDs, select Help in the DVD player program.
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Chapter 6: Using Multimedia Using MusicMatch Using MusicMatch™, you can: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Use your music files to build a music library ■ Enter music track information ■ Listen to Internet Radio For more information on using MusicMatch, see its online Help. Playing CDs You can use the MusicMatch program to play music CDs. To play a music CD: 1 78 Insert the music CD into the CD/DVD drive on your computer.
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Using MusicMatch 2 Click Play Audio CD using mmjb, select Always do the selected action, then click OK. MusicMatch opens, the CD begins playing, and the names of the music tracks appear in the playlist area. The next time you insert an audio CD, MusicMatch plays the CD automatically. www.gateway.
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Chapter 6: Using Multimedia Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a music file. You can add music tracks to your music library by: 82 ■ Creating MP3 files – When you create MP3 files from the tracks on your music CD, MusicMatch automatically adds these files to your music library.
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Using MusicMatch Changing the music library display settings www.gateway.
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Chapter 6: Using Multimedia Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: 1 Connect to the Internet, then in MusicMatch, click Radio Stations. The Radio window opens. 84 www.gateway.
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Using MusicMatch 2 To select one of the MusicMatch Internet radio stations, select one of the Popular Stations. You can also choose another Internet radio station by clicking Broadcast Stations, then clicking Station Selector. 3 Select a radio station, then click Play. MusicMatch connects to the station. Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the MusicMatch online Help. www.gateway.
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Chapter 6: Using Multimedia 86 www.gateway.
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Sending and Receiving Faxes 7 PhoneTools lets you send and receive faxes using the modem. After you have created a document using a spreadsheet, word processor, or graphics program, you can send it as a fax. You can also receive faxes on your notebook.
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Chapter 7: Sending and Receiving Faxes Setting up your cover page Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers will contain this information, which is required by law. To set up your fax cover page: 88 1 If PhoneTools is not open, click Start, then select All Programs, PhoneTools, then PhoneTools. 2 Select Setup, then select General Setup. The General Setup dialog box opens.
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Setting up your cover page Important 5 6 Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Click OK. If you want to change the logo that appears on the cover page, select Setup, then select Logo Management. The Logo Management dialog box opens. Import button 7 Clear button If you do not want the PhoneTools logo on your cover page, click the picture then click the clear button.
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Chapter 7: Sending and Receiving Faxes Sending a fax To send a fax: 90 1 If PhoneTools is not open, click Start, then select All Programs, PhoneTools, then PhoneTools. 2 Click Send Fax. The Send Fax Wizard opens. www.gateway.
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Setting up your cover page 3 Enter the recipient’s name, company (if applicable), and fax number, then click Next. 4 5 Type the message text in the Message Text area. Select a cover page template from the Template list, then click Next. If you typed a message in the Message Text area, you must select a cover page. 6 If you want to attach a file, make sure the file is not open, then click (browse), select the file, then click Open. 7 Click Next, then click Finish.
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Chapter 7: Sending and Receiving Faxes Faxing from programs To fax a document directly from most programs: 1 In the program with the document open, click File, then select Print. The Print dialog box opens. 2 Select the printer CAPTURE FAX BVRP, then click OK. The Send Fax Wizard opens. 3 Complete the wizard as instructed in “Sending a fax” on page 90.
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Managing Power 8 While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. This chapter shows you how to: ■ Check and recharge the battery ■ Change batteries ■ Recalibrate the battery ■ Extend the life of the battery by conserving battery power and using alternate power sources ■ Change power-saving settings www.gateway.
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Chapter 8: Managing Power Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: ■ Positioning the cursor over the power cord icon or battery icon on the taskbar. A battery status window opens. Move the cursor away from the icon to close the window.
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Recalibrating the battery Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery once a month to maintain the accuracy of the battery gauge. To recalibrate the battery: 1 2 Connect the AC adapter, then turn on your notebook. 3 Click Exit, then select Battery Auto-Learning (set by default to disabled).
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Chapter 8: Managing Power Changing batteries Your notebook must be plugged into AC power or turned off while changing the batteries. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway battery designed for your notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
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Extending battery life Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: ■ Dimming the display as low as is comfortable. ■ Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. ■ Modifying the Power Management settings for maximum power savings. For more information, see “Changing power settings” on page 99.
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Chapter 8: Managing Power Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: ■ Standby - while your notebook is on standby, it switches to a low power state where devices, such as the LCD screen and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.
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Changing power settings Changing power settings You can change the function of the power button, Standby key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and activating Hibernate mode. Power schemes (groups of power settings) let you change power saving options such as when the monitor or hard drive is automatically turned off.
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Chapter 8: Managing Power Changing the power scheme Help and Support For more information on changing power settings, click Start, then select Help and Support. To change the power scheme 1 2 Click Start, then select Control Panel. 3 Select a power scheme from the Power Scheme list. Click Performance and Maintenance, then click the Power Options icon. The Power Options Properties dialog box opens.
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Changing power settings Changing alarm options Help and Support For more information on changing power settings, click Start, then select Help and Support. To change the alarm options: 1 2 Click Start, then select Control Panel. 3 Click the Alarms tab. 4 Adjust the alarm settings, then save the changes by clicking OK. Click Performance and Maintenance, then click the Power Options icon. The Power Options Properties dialog box opens. www.gateway.
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Chapter 8: Managing Power Changing advanced power management settings Help and Support For more information on changing power settings, click Start, then select Help and Support. To change advanced power management settings: 102 1 2 Click Start, then select Control Panel. 3 Click the Advanced tab. 4 Select a power savings mode to be activated by the power button, then save the changes by clicking OK. Click Performance and Maintenance, then click the Power Options icon.
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Changing power settings Using Hibernate mode Help and Support For more information on changing power settings, click Start, then select Help and Support. To activate Hibernate mode: 1 2 Click Start, then select Control Panel. 3 Click the Hibernate tab. 4 Select the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab and in the Turn Off Computer dialog box. Click Performance and Maintenance, then click the Power Options icon.
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Chapter 8: Managing Power To use Hibernate mode: 104 ■ To use hibernation as a power savings mode, open the Power Options dialog box, click the Power Schemes or Advanced tab, select Hibernate as one of the power settings, then save the changes by clicking OK. ■ To manually place your computer into hibernation, click Start, then click Turn Off Computer, press and hold SHIFT, then click Hibernate. www.gateway.
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Travel Tips 9 These tips can make traveling with your notebook more convenient and trouble-free. This chapter provides information on: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■ Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.
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Chapter 9: Travel Tips Modem ■ Take a modem cable to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. ■ Take a telephone line protector. ■ Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally. ■ Take remote access information with you so you can connect to your ISP while outside of your usual calling area.
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Files Files ■ Copy your working files from your desktop computer to your notebook before you travel. ■ If you need to access your desktop computer files from your notebook while traveling, set up the desktop computer for remote access. Contact your network system administrator for more information about remote access. ■ Take extra diskettes for transferring files between computers and backing up files.
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Chapter 9: Travel Tips To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Click Security, then select Set Admin password and follow the instructions. 3 Click Security, then select Set User password and follow the instructions. This is the password you need to enter at startup. 4 Exit the BIOS Setup utility by clicking Exit, then selecting Save and Exit. 5 Click OK.
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Customizing Your Notebook 10 This chapter provides information about customizing your notebook by changing settings in Windows. You can: ■ Change screen and display settings ■ Change the background and screen saver ■ Adjust the touchpad settings ■ Program the multi-function buttons on the keyboard ■ Allocate system memory www.gateway.
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Chapter 10: Customizing Your Notebook Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Help and Support For more information on adjusting the screen and desktop settings, click Start, then select Help and Support. Adjusting the color depth Color depth is the number of colors your LCD displays.
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Adjusting the screen and desktop settings 3 Click the Settings tab. 4 5 Select a setting from the Color Quality or Colors list. To save your changes, click OK, then click Yes. Adjusting the screen resolution You can change the screen resolution to a size you prefer. For example, you can increase the resolution to fit more icons on your desktop, or you can decrease the resolution to make reading and identifying objects on the display easier.
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Chapter 10: Customizing Your Notebook 112 3 Click the Settings tab. 4 5 Drag the Screen Resolution slider to the size you prefer. To save your changes, click OK, then click Yes. www.gateway.
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Adjusting the screen and desktop settings Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment. For example, you can change the appearance of such things as the desktop, windows, and dialog boxes. You can select an existing scheme or create your own. Help and Support For more information on applying a color scheme, click Start, then select Help and Support. To select a color scheme: 1 2 Click Start, then select Control Panel.
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Chapter 10: Customizing Your Notebook Changing the desktop background The Windows desktop background picture can be changed. Windows provides several alternative backgrounds, or you can use pictures that you have created or retrieved from other sources. Help and Support For more information on changing the desktop background, click Start, then select Help and Support. To change the desktop background: 1 2 114 Click Start, then select Control Panel. Click Appearance and Themes.
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Adjusting the screen and desktop settings 3 Select a background picture from the Background list. - OR Select a background picture from another location by clicking Browse. 4 If you want the picture you chose to cover the entire screen, select Stretch or Tile from the Position list. 5 If the picture you chose does not cover the entire screen and you did not choose to tile or stretch the image in Step 4, you can change the solid color behind the picture by selecting a color from the Color list.
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Chapter 10: Customizing Your Notebook 116 3 Click the Screen Saver tab. 4 Select a screen saver from the Screen Saver list. Windows previews the screen saver. 5 If you want to customize the screen saver, click Settings and then make your changes. If the Settings button is not available, you cannot customize the screen saver you selected. 6 If you want to display the Welcome (Login) screen whenever you close the screen saver, select the On resume, display Welcome screen check box.
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Changing the touchpad settings Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. Help and Support For more information on changing the mouse settings, click Start, then select Help and Support. To change your touchpad settings: 1 2 Click Start, then select Control Panel. 3 4 Click one of the tabs to change your touchpad settings. 5 Click Printers and Other Hardware, then click the Mouse icon.
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Chapter 10: Customizing Your Notebook Programming the multi-function buttons The Multi-function Keyboard Utility lets you change the actions of some of the multi-function buttons. For a description of the buttons, see “Multi-function buttons” on page 24. Help and Support For more information on programming the multi-function buttons, click Start, then select Help and Support. To program the multi-function buttons: 118 1 2 Click Start, select Control Panel, then click Switch to Classic View.
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Allocating system memory Allocating system memory Graphics memory and system memory share the memory installed in your notebook. By default, your notebook allocates 8 MB of the total memory to graphics. Some programs, such as graphic intensive games, may require you to allocate more memory to graphics. You can choose to allocate up to 32 MB of the total memory for graphics. Caution Increasing the memory allocated to graphics decreases the system memory.
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Chapter 10: Customizing Your Notebook 120 www.gateway.
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Upgrading Your Notebook 11 This chapter provides information about adding hardware devices to your notebook, including: ■ PC Cards ■ Memory ■ Hard drive www.gateway.
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Chapter 11: Upgrading Your Notebook Adding PC Cards Your notebook has one PC Card slot (also known as a PCMCIA card slot). This slot accepts a single Type II or Type III PC Card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, refer to the PC Card manufacturer’s documentation for further information.
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Adding PC Cards To remove a PC Card: 1 Click the click Stop. icon on the taskbar, then select the PC Card name and -ORTurn off the notebook. 2 3 Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.
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Chapter 11: Upgrading Your Notebook Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge sensitive components in the computer. Prevent ESD damage by following ESD guidelines every time you open the computer case.
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Installing memory Installing memory Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use PC100 or PC133 memory modules for upgrading your memory. To add or replace memory modules: 1 Follow the instructions under “Preventing static electricity discharge” on page 124. 2 Shut down your notebook, then disconnect the power adapter and modem cable.
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Chapter 11: Upgrading Your Notebook 4 126 Remove the memory bay cover screw, and then remove the memory bay cover. www.gateway.
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Installing memory 5 If you are removing a module, gently press outward on both clips at either end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.
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Chapter 11: Upgrading Your Notebook 6 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so that it can only be inserted in one direction. If the module does not fit, make sure the notch in the module lines up with the tab in the memory bay. Important 7 8 128 Use only PC100 (100 MHz) or PC133 (133 MHz) memory modules. Gently push the module down until it clicks in place.
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Replacing the hard drive Replacing the hard drive To replace the hard drive: 1 Follow the instructions under “Preventing static electricity discharge” on page 124 for important precautions. 2 Shut down your notebook, then disconnect the power adapter and modem cable. 3 Turn the notebook over, then remove the battery. For more information, see “Changing batteries” on page 96. 4 Remove the hard drive screws, then pull the drive kit straight out from the notebook.
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Chapter 11: Upgrading Your Notebook 130 www.gateway.
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Networking Your Notebook 12 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. This chapter contains information about: ■ Benefits of using a network in your home, small office, or home office ■ Types of network connections ■ Using wireless networking ■ Purchasing additional network equipment www.gateway.
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Chapter 12: Networking Your Notebook The benefits of using a network A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection A network makes sharing the Internet easy. Each computer or Internet appliance that is connected to the network can share the same modem and telephone line or broadband connection and access the Internet at the same time.
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The benefits of using a network Sharing peripheral devices Each computer that is connected to the network can share the same peripheral devices, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. Streaming audio and video files With a network, you can store audio files (such as the popular .
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Chapter 12: Networking Your Notebook Example network A network connects all your computers and other devices so that you can share files, programs, peripheral devices, and much more from any computer in your home or office. The picture below shows an example of a home network. 134 www.gateway.
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Selecting a network connection Selecting a network connection One of the biggest decisions you will need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless connections. Wired connections HPNA (Home Phoneline Networking Alliance) and Ethernet are two popular types of wired networks. HPNA Creating an HPNA network is as easy as knowing where your telephone jacks and computers are located.
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Chapter 12: Networking Your Notebook Broadband Internet connections You can use your computer’s Ethernet or USB jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your computer’s Ethernet or USB jack. Typically, if one computer is connected to the Internet, other networked computers can access the Internet through the shared Internet connection.
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Selecting a network connection Assessing your connection needs To select the type of network that will work best for you, consider how you will use your network.
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Chapter 12: Networking Your Notebook Wireless Ethernet (IEEE 802.11b, WiFi) A wireless Ethernet network is appropriate if: 138 ■ You are looking for an alternative to using your telephone line or installing cable for connectivity ■ The ability to move about with your computer is as important as network speed ■ You have several Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet ■ Your notebook computer has wireless Ethernet (IEEE 802.
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Selecting a network connection Comparing data transfer speed When deciding between connection types, compare the different data transfer speeds provided by each to the programs you plan to run on your network. The following table shows types of programs that you may run in your home or small office and the connection speed each requires.
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Chapter 12: Networking Your Notebook requires 200 Kbps + 200 Kbps = 400 Kbps. If at the same time you are playing two MP3 audio files, you also print a file to your printer, the speed required increases to 200 Kbps + 200 Kbps + 200 Kbps = 600 Kbps. A comparison of the two tables on the previous page shows that HPNA 2.0, Ethernet, and wireless Ethernet can handle most programs on a network.
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Using a wireless network Using a wireless network Your notebook may have wireless Ethernet networking built-in. The information in this section tells you how to set up and access a wireless network. If your notebook does not have wireless networking built-in, and you are interested in getting networking hardware for your notebook or other computers to set up a network in your home or office, see “Purchasing additional network equipment” on page 164.
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Chapter 12: Networking Your Notebook Important The following procedure uses the Windows XP Network Setup Wizard. The example screens show those screens that typically appear in the course of using the wizard. Your network situation may differ from that used in this example, and therefore you may encounter additional screens or screens with different selections. Make sure you read each screen in the wizard and make your selections based on your particular network situation.
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Using a wireless network 3 Click Next. The following screen opens. 4 Click to select the Ignore disconnected network hardware checkbox, then click Next. The following screen opens. www.gateway.
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Chapter 12: Networking Your Notebook 144 5 Select the method that the notebook accesses the Internet, then click Next. If you do not see the method you want, click Other for a list of additional methods, make a selection, then click Next. The following screen opens. 6 Select Let me choose the connections to my network, then click Next. The following screen opens. www.gateway.
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Using a wireless network 7 Click to select the Wireless Network Connection checkbox, then click Next. The following screen opens. 8 Enter a description of the computer and the name by which the computer will be identified on the network, then click Next. The following screen opens. www.gateway.
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Chapter 12: Networking Your Notebook 9 Enter the name of the workgroup this notebook belongs to. This name is usually assigned by the network system administrator and identifies which group of computers this notebook is most likely to communicate with. 10 11 Click Next. A summary of the network settings you have chosen appears. 12 If you are setting up a wireless Ethernet network on other computers, you may want to use the Network Setup Wizard to do so.
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Using a wireless network 4 5 Right-click Wireless Network Connection. 6 Select Internet Protocol (TCP/IP), then click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens. Select Properties. The Wireless Network Connection Properties dialog box opens. www.gateway.
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Chapter 12: Networking Your Notebook 7 Click the General tab. 8 If you are using a DHCP server, click Obtain an IP address automatically. - OR If you are not using a DHCP server, click Use the following IP address and enter the IP Address and Subnet Mask. Important 9 10 11 148 If you are required to enter an IP Address and Subnet Mask, ask your network system administrator for the correct values. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
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Using a wireless network Turning your wireless Ethernet on or off There are times, such as when you are flying in an aircraft, when you should turn off your wireless Ethernet network. You can also turn off wireless Ethernet to conserve battery power on your notebook. To turn wireless Ethernet on or off using the switch: ■ Press the small black switch located in the center of the wireless indicator.
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Chapter 12: Networking Your Notebook Creating a wireless Ethernet network After you have turned on wireless Ethernet networks, you may want to create a new wireless Ethernet network. You can create either an access point or peer-to-peer wireless Ethernet network. Access Point An access point is a device that allows you to both join a wireless network and access a wired network at the same time. You can create an access point wireless network if you purchased an RG1000 or equivalent access point.
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Using a wireless network 5 Select View Available Wireless Networks. The Connect to Wireless Network dialog box opens. 6 Click Advanced. The Wireless Network Connection Properties dialog box opens. www.gateway.
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Chapter 12: Networking Your Notebook 7 152 Click the Wireless Networks tab. www.gateway.
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Using a wireless network 8 Click Add. The Wireless Network Properties dialog box opens. 9 Enter the name of the network. For an access point network, we recommend entering the name of the access point device followed by the SSID name found on the back of the access point, for example RG1000 1ff60a. 10 11 12 Click the Data encryption (WEP enabled) check box. 13 14 15 16 Select ASCII characters from the Key format list. 17 Click to clear the The key is provided for me automatically check box.
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Chapter 12: Networking Your Notebook 154 18 19 Click OK to close the Wireless Network Properties dialog box. 20 Select Internet Protocol (TCP/IP), then click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens. Click the General tab. www.gateway.
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Using a wireless network 21 Click the General tab. 22 If you are using a DHCP server, click Obtain an IP address automatically. - OR If you are not using a DHCP server, click Use the following IP address and enter the IP Address and Subnet Mask. Important 23 24 If you are required to enter an IP Address and Subnet Mask, ask your network system administrator for the correct values. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box.
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Chapter 12: Networking Your Notebook Peer-to-peer (ad hoc) Use a peer-to-peer (ad hoc) network if you are setting up or joining a temporary or permanent computer-to-computer network for sharing files and peripheral devices. This type of network does not include an access point into a wired network. To create a peer-to-peer wireless Ethernet network: 156 1 2 Click Start, then select Control Panel. 3 4 Click Network Connections. The Network Connections window opens.
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Using a wireless network 5 Select View Available Wireless Networks. The Connect to Wireless Network dialog box opens. 6 Click Advanced. The Wireless Network Connection Properties dialog box opens. www.gateway.
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Chapter 12: Networking Your Notebook 7 158 Click the Wireless Networks tab. www.gateway.
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Using a wireless network 8 Click Add. The Wireless Network Properties dialog box opens. 9 Enter the name of the network. For a peer-to-peer network, this can be any network name not already in use, for example Adhoc. 10 11 Click the This is a computer-to-computer (ad hoc) network check box. 12 Click OK to close the Wireless Network Properties dialog box. If an encryption key has been agreed to by the other members of your network, enter this value. www.gateway.
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Chapter 12: Networking Your Notebook 160 13 Click the General tab. 14 Select Internet Protocol (TCP/IP), then click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens. 15 Click the General tab. www.gateway.
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Using a wireless network 16 17 Click Use the following IP address Enter an IP Address and Subnet Mask for each wireless computer on your ad hoc network. The IP Address for computer 1 should end with a 1 and the IP Address for computer 2 should end with a 2. Example IP address and subnet mask for wireless computer 2 Example IP address and subnet mask for 18 19 Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. Click OK to close the Wireless Network Connection Properties dialog box.
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Chapter 12: Networking Your Notebook 5 Select View Available Wireless Networks. The Connect to Wireless Network dialog box opens. 6 Select the network you want to connect to, then click Connect. Checking network signal strength If your wireless Ethernet network is running slower than you expect, you should check your network signal strength. To check signal strength of your wireless Ethernet network: 162 1 2 Click Start, then select Control Panel. 3 4 Click Network Connections.
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Using a wireless network 5 Select Status. The Wireless Network Connection Status dialog box opens. The meter registers the signal strength for wireless Ethernet on your notebook if other computers with the same network name are within range of your notebook. Important Signal strength is affected by the distance between your wireless network devices, by radio interference, and interference from natural obstructions such as walls, floors, and doors. www.gateway.
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Chapter 12: Networking Your Notebook Purchasing additional network equipment Use the following shopping lists when purchasing equipment for your network. HPNA For an HPNA network you need: ■ An HPNA card installed in each desktop computer - OR An HPNA/V.
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Purchasing additional network equipment Ethernet For an Ethernet network you need: ■ An Ethernet card installed in each desktop computer - OR An Ethernet jack on each desktop and notebook computer Ethernet card and hub - OR An Ethernet PC Card installed in each notebook computer ■ An Ethernet hub or switch with enough ports for each computer and device in the network (hubs are slightly cheaper than switches but may run slower than switches) ■ Ethernet cable going from each computer to the hub or switc
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Chapter 12: Networking Your Notebook Wireless Ethernet For a wireless Ethernet network you need: ■ A wireless Ethernet (IEEE 802.11b) PCI card installed in each desktop computer - OR A wireless Ethernet (IEEE 802.11b) PC Card installed in each notebook computer that does not have wireless Ethernet built-in ■ Wireless Ethernet PCI card A wireless Ethernet (IEEE 802.
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Moving from Your Old Computer 13 Transferring software and hardware from your old computer If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
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Chapter 13: Moving from Your Old Computer Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, CD, or Zip disk, or by using a home network. For more information, see “Networking Your Notebook” on page 131. Finding your files Many programs automatically save your personal data files in the My Documents folder. Look in your old computer’s My Documents folder for personal data files.
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Transferring software and hardware from your old computer To find files using Search: 1 Click Start, then select Search, then All Files or Folders. The Search Results window opens. 2 Use Windows Search to locate data files by file name or file type. For help on finding files, select Help, then select Help Topics. Transferring Internet settings You can use different methods to transfer your Internet account from your old computer to your new one.
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Chapter 13: Moving from Your Old Computer Transferring your e-mail and address book Refer to your old e-mail program’s online help for information on exporting and importing e-mail messages and the address book. You can often export all of your old e-mail messages or address book to a diskette, then import them from the diskette into your new computer’s e-mail program. Alternatively, you may want to consider simply printing the old information or e-mailing it to yourself.
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Transferring software and hardware from your old computer 5 Click Start, then select Control Panel. If you do not see the Printers and Faxes icon, click Switch to Classic View. 6 Click/double-click the Printers and Faxes icon, then click Add a printer. The Add Printer Wizard window opens. 7 Install your printer by following the on-screen instructions. Refer to your peripheral device’s user guide for installation information and tips.
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Chapter 13: Moving from Your Old Computer 172 www.gateway.
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Maintaining Your Notebook 14 This chapter provides basic information about maintaining your computer hardware and software. Caring for your computer To extend the life of your system: ■ Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that you put it in a carrying case. ■ Keep diskettes, modular drives, and your computer away from magnetic fields.
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Chapter 14: Maintaining Your Notebook ■ Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms. ■ Set up a regular maintenance schedule according to the table below to keep your computer running at its best. Maintenance task Create an emergency diskette Check for viruses Immediately after purchase Monthly When needed X See...
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Creating an emergency startup diskette Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. Help and Support For more information on creating an emergency startup diskette, click Start, then select Help and Support.
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Chapter 14: Maintaining Your Notebook 5 When Windows finishes copying files, remove the diskette from the diskette drive. 6 To prevent the diskette from being erased or infected by viruses, you should write-protect it by sliding the write-protect tab up. Not writeprotected 7 176 Writeprotected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.
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Protecting your computer from viruses Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time, because they are activated on a certain date.
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Chapter 14: Maintaining Your Notebook To remove a virus: 1 2 3 Find and remove the virus immediately using Norton AntiVirus. Turn off your computer and leave it off for at least 30 seconds. Turn on the computer and rescan for the virus. To update Norton AntiVirus: 178 1 Click Start, then select All Programs, Norton AntiVirus, then LiveUpdate Norton AntiVirus. The LiveUpdate wizard opens.
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Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space Help and Support For more information on checking hard drive space, click Start, then select Help and Support. To check hard drive space: 1 2 Click Start, then select My Computer. Right-click the drive that you want to check for available file space, then select Properties. Drive space information appears. www.gateway.
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Chapter 14: Maintaining Your Notebook Using Disk Cleanup Delete unneeded files such as temporary Windows files to free hard drive space. Help and Support For more information on using Disk Cleanup, click Start, then select Help and Support. To use the Windows Disk Cleanup program: 180 1 2 Click Start, then select My Computer. The My Computer window opens. 3 Click Disk Cleanup. The Disk Cleanup dialog box opens. Right-click the hard drive that you want to delete files from, then select Properties.
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Managing hard drive space 4 Select the check box beside each file type you want to delete. For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. 5 Click OK, then click Yes. Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so that Windows does not use them.
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Chapter 14: Maintaining Your Notebook 3 Click the Tools tab. 4 5 Click Check Now. Select the options to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. 6 Correct any problems that are found by following the on-screen instructions. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 7 Click OK.
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Managing hard drive space The Disk Defragmenter program organizes the data on the drive so that each file is stored as one unit rather than as multiple pieces scattered across different areas of the drive. Defragmenting the information stored on the drive can improve hard drive performance. While the Disk Defragmenter program is running, do not use your keyboard or mouse because using them may continuously stop and restart the defragmenting process.
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Chapter 14: Maintaining Your Notebook 4 5 Click Defragment Now. If Disk Defragmenter does not start automatically, click Defragment. Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. 6 Click Close. Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files.
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Managing hard drive space Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. Help and Support For more information on using the Scheduled Task Wizard, click Start, then select Help and Support. To start the Scheduled Task Wizard: 1 Click Start, then select All Programs, Accessories, System Tools, then Scheduled Tasks. The Scheduled Tasks window opens. 2 Double-click Add Scheduled Task.
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Chapter 14: Maintaining Your Notebook Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best.
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Cleaning your computer Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off the computer and turn the unit upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.
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Chapter 14: Maintaining Your Notebook 188 3 Remove the retaining ring and mouse ball. 4 5 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. 6 Replace the mouse ball and lock the retaining ring into place. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. www.gateway.
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Restoring Software 15 Reinstalling device drivers Device drivers are programs that control devices such as monitors, CD/DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
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Chapter 15: Restoring Software To reinstall device drivers: 1 Place Disc 1 of the System Restoration Kit into your CD/DVD drive. The System Restoration Kit program starts. Go to Step 5. - OR If the program does not start automatically, go to Step 2. 2 3 Click Start, then select Run. The Run dialog box opens. In the Open text box, type D:\RUNMENU.EXE (where D is the drive letter of your CD/DVD drive). 4 5 Click OK. The System Restoration Kit program starts. 6 7 Click the Reinstall tab.
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Updating device drivers Updating device drivers The System Restoration Kit contains a device driver update utility that works over the Internet. If you do not have an Internet Service Provider, the update utility works by direct dialing the device driver update service. Help and Support For more information on updating device drivers, click Start, then select Help and Support.
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Chapter 15: Restoring Software 7 8 192 Click Check Now. The Connect window opens. Install available updated device drivers by following the on-screen instructions. Depending on the device driver you are updating, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. www.gateway.
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Reinstalling Windows Reinstalling Windows If your computer is not working properly, try the following options to correct the problem: ■ Reinstalling device drivers. For more information, see “Reinstalling device drivers” on page 189. ■ Troubleshooting. For more information, see “Troubleshooting” on page 197. If the options above do not correct the problem, you can use the System Restoration Kit to reinstall Windows and other software.
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Chapter 15: Restoring Software Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the System Restoration Kit and the program CDs. Follow the installation instructions on each CD. Help and Support For more information on reinstalling programs, click Start, then select Help and Support. To reinstall a program from the System Restoration Kit: 1 Place Disc 1 of the System Restoration Kit into your CD/DVD drive.
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Reinstalling programs 9 10 Click Install. Follow any additional on-screen instructions. Depending on the program you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. To reinstall a program from a CD: 1 2 Place the program CD in your CD/DVD drive. Complete the program reinstallation by following the instructions included with the program CD. www.gateway.
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Chapter 15: Restoring Software 196 www.gateway.
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Troubleshooting 16 This chapter provides some solutions to common computer problems. Use the information to troubleshoot and correct typical hardware and software issues. This chapter also includes information about: ■ Telephone support ■ Automated troubleshooting systems ■ Tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 31 for more information about how to get help.
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Chapter 16: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: 198 ■ Never remove the hard drive or memory bay cover while your computer is turned on, while the battery is installed, and while the modem cable and AC power adapter are connected. ■ Make sure you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 124.
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Troubleshooting Troubleshooting First steps If you have problems with your computer, try these things first: ■ Make sure that the AC power adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full.
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Chapter 16: Troubleshooting Software support tools Your system may include the following support tool to help you diagnose and fix problems: ■ PC Doctor is a comprehensive hardware diagnostic and system information tool that can test your computer and determine its configuration. PC Doctor provides 85 professional diagnostic tests directly from your computer. This support tool is available from HelpSpot or by clicking Start, then selecting All Programs, then Gateway Utilities.
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Troubleshooting CD/DVD drive The computer does not recognize a disc or the CD/DVD drive ■ The disc may not be correctly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retainers hold the disc in place. ■ Make sure the disc label is facing up. ■ Try a different disc. Occasionally discs are flawed and cannot be read by the drive. ■ Clean the disc. For more information, see “To clean a CD or DVD:” on page 202.
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Chapter 16: Troubleshooting A DVD movie will not play ■ Make sure the label is facing up. ■ Shut down and restart your computer. ■ The DVD’s regional code and your computer’s regional code may not match. Regional codes help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the regional code on the disc and the regional code for the DVD drive must match. The regional code on your DVD drive is determined by delivery address for your computer.
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Troubleshooting Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage: 1 Click Start, then select Control Panel, then Performance and Maintenance. 2 Click System, click the Hardware tab, then click Device Manager. The Device Manager opens.
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Chapter 16: Troubleshooting ■ Not all diskettes are IBM-compatible. Make sure the diskette you are using is IBM-compatible. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. You receive a “Disk is full” error message ■ Delete unnecessary files on the diskette. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. ■ Run Error-checking on the diskette.
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Troubleshooting File management A file was accidentally deleted To restore deleted files: 1 2 Double-click the Recycle Bin icon. Right-click the file you want to restore, then select Restore. The file is restored to the place where it was originally deleted from. If the Recycle Bin was emptied before you tried to restore a file, the file cannot be recovered. Hard drive You receive an “Insufficient disk space” error message ■ Delete unnecessary files from the hard drive using Disk Cleanup.
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Chapter 16: Troubleshooting The hard drive cannot be accessed, or you receive a “General failure reading drive C” error message ■ If a diskette is in the diskette drive, eject it and restart the computer. ■ Make sure that the hard drive is correctly installed. Remove it, firmly reinsert it, then restart your computer. For more information, see “Replacing the hard drive” on page 129.
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Troubleshooting Connecting to a Web site takes too long Many factors can affect Internet performance: ■ The condition of the telephone lines in your residence or at your local telephone company ■ The condition of the Internet computers to which you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your computer People are sending y
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Chapter 16: Troubleshooting LCD panel The screen resolution is not correct ■ Change the screen resolution and color depth from the Display Properties dialog box. For more information, see “Adjusting the color depth” on page 110 and “Adjusting the screen resolution” on page 111. The text on the display is dim or difficult to read ■ Move the computer away from sources of electrical interference such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
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Troubleshooting ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure the modem dialing properties are set appropriately. To check the dialing properties: 1 Click Start, then select Control Panel.
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Chapter 16: Troubleshooting You cannot connect to the Internet ■ The ISP may be having technical difficulties. Contact your ISP technical support for help. ■ See if the modem works with a different communications program. The problem may be with just one program. Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K.
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Troubleshooting The modem is not recognized by the computer ■ Make sure the line connected to the modem is working and plugged into the appropriate port on the modem. See “Connecting the modem” on page 28 to make sure that the connections have been made correctly. ■ If the modem shares the telephone line with another device, make sure the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). ■ Use the modem cable that came with your computer.
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Chapter 16: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.
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Troubleshooting Networks You cannot connect to your company network ■ Every network is unique. Contact your company computer department or network administrator for help. ■ If your system came equipped with an internal wireless device, do not operate the wireless device unless the system is fully assembled. Passwords The computer does not accept your password ■ Make sure that CAPS password.
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Chapter 16: Troubleshooting Power Your computer is not working on AC power ■ Make sure your AC power adapter is connected correctly to your computer. For more information, see “Connecting the AC adapter” on page 12. ■ If your system is plugged into a surge protector, make sure the surge protector is securely connected to an electrical outlet, switched on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.
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Troubleshooting ■ If the printer you want to print to is not the default printer, make sure you have selected it in the printer setup. To set a default printer: 1 Click Start, then select Control Panel. If you do not see the Printers and Faxes icon, click Switch to Classic View. 2 Click/double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to be the default printer, then select Set as Default Printer.
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Chapter 16: Troubleshooting ■ Wait until files have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer. Consult the printer documentation for instructions for adding additional memory. You receive a “Printer is out of paper” error message ■ After adding paper, make sure the printer is online. Most printers have an online/offline button that you need to press after adding paper.
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Telephone support Telephone support Before calling Gateway Technical Support If you have a technical problem with your computer, follow these recommendations before contacting Gateway Technical Support: ■ Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power. If you use a power strip, make sure that it is switched on. ■ If a peripheral device, such as a keyboard or mouse does not appear to work, make sure that all cables are plugged in securely.
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Chapter 16: Troubleshooting Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description How to reach Automated troubleshooting system (ATS) Use an automated menu system and your telephone keypad to find answers to common problems. 800-846-2118 (US) 877-709-2945 (Canada) Fax on demand support Order a catalog of documents on common problems, then order documents by document numbers. The documents will be faxed to you.
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Tutoring and training Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, consult the following resources: ■ The printed or online manual that came with your hardware or software.
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Chapter 16: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway Country stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint. www.gateway.com/country Gateway CD Learning Libraries A variety of courses and tutorials are available on CD.
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Safety, Regulatory, and Legal Information A Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
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Appendix A: Safety, Regulatory, and Legal Information ■ Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.
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Regulatory compliance statements Regulatory compliance statements Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections).
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Appendix A: Safety, Regulatory, and Legal Information 224 Warning Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
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Regulatory compliance statements United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
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Appendix A: Safety, Regulatory, and Legal Information FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Solo 1400 This device complies with Part 15 of the FCC Rules.
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Regulatory compliance statements Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. An FCC-compliant telephone line cord with a modular plug is required for use with this device.
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Appendix A: Safety, Regulatory, and Legal Information Canada Industry Canada (IC) Intentional emitter per RSS 210 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
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Regulatory compliance statements Telecommunications per DOC notice (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.
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Appendix A: Safety, Regulatory, and Legal Information Mexico Intentional emitter Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Mexico if a SCT ID is on the system label.
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Regulatory compliance statements European radio approval information (for products fitted with EU-approved radio devices) This Product is a Notebook computer; low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band, may be present (embedded) in your notebook system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
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Appendix A: Safety, Regulatory, and Legal Information European telecommunication information (for products fitted with EU-approved modems) Marking by the symbol indicates compliance of this equipment to the Radio and Telecom Terminal Equipment Directive 1999/5/EC.
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Regulatory compliance statements Japan Wireless devices Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Japan if a TELEC ID is on the system label. Operational guidelines for 2.
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Appendix A: Safety, Regulatory, and Legal Information VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference.
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Regulatory compliance statements Australia and New Zealand Wireless devices Low power, Radio LAN type devices (radio wave (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
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Appendix A: Safety, Regulatory, and Legal Information Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
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Notices Notices Copyright © 2001 Gateway, Inc. All Rights Reserved 4545 Town Centre Court San Diego, CA 92121 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
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Appendix A: Safety, Regulatory, and Legal Information 238 www.gateway.
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Index A AC adapter connecting 12 connector 6 damaged 12 defective 13 international adapters 97 accessories 10 safety precautions 222 allocating system memory 119 America Online 60, 132 application key 21 arrow keys 21 AU file 76 audio troubleshooting 216 audio CD adding tracks to your library 82 cleaning 202 editing track information 81 inserting 69 playing 73 playing with MusicMatch 78 troubleshooting 201 audio file streaming 133 automobile/airplane power adapter 97 AVI file 76 B background 114 backing up
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modem 4 monitor (VGA) 6 network 4 parallel 6 power 6 speaker 4 USB 6 copying files and folders 45, 56 text and graphics 56 copyright notice 237 Customer Service 217, 218 Accounting 218 Sales 218 Warranty 218 customizing 109 cutting files and folders 45, 56 text and graphics 56 D data transfer speed 139 default printer 215 deleting files and folders 46, 56, 180 desktop 38 adjusting settings 110 changing background 114 changing color depth 110 changing color scheme 113 changing number of colors 110 device dr
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external monitor 22 EZ Pad touchpad 25 Function key 21 function keys 21 F G fan 6, 7 Fast Ethernet 135, 137, 165 faxes failed transmission 91 receiving and viewing 92 sending 90 sending from a program 92 setting up cover page 88 troubleshooting 210 files 43, 44 backing up 184 copying 45, 56 cutting 56 deleting 46, 56, 180 finding 48, 49 moving 45 opening 26 pasting 56 renaming 56 searching for 48, 49 transferring 107 troubleshooting 205 viewing list 43 Files and Settings Transfer Wizard 167 finding file
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memory 125 PC Cards 122 Internet 58 button 24 connecting to 60 requirements to access 58 sharing access 132 Internet connection broadband 29, 136 troubleshooting 206, 210 Internet radio 84 Internet service provider (ISP) 58 connecting to 60 disconnecting from 60 setting up an account 59 IRQ conflicts 203 J jacks Ethernet 4 headphone 4 microphone 4 modem 4 network 4 speaker 4 K Kensington cable lock 107 lock slot 6 key combinations 22 keyboard 8 cleaning 187 shortcuts 56 troubleshooting 207 keys applicatio
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sending e-mail 64 microphone jack 4 MIDI file 76 minimize button 42 model number 107 modem 58 connecting 28 international adapter 106 jack 4 troubleshooting 208 monitor (VGA) port 6 mouse cleaning 187 troubleshooting 212 moving files 168 Internet settings 169 pointer 26 screen objects 27 MP3 file creating 80 editing track information 81 playing 76 streaming 133 MPEG file 76 streaming 133 multi-function buttons 8 customizing 118 multimedia playing audio CD 73 playing DVD 77 recording audio 74 using Windows M
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DVD 77 multimedia files 76 Windows Media Player file 76 Plug and Play devices USB support for 30 pointer 25 moving 26 ports monitor (VGA) 6 parallel 6, 30 USB 6, 30 power AC power adapter 97 advanced settings 99, 102 alarms 99, 101 automobile/airplane adapter 97 battery 97 button 8, 16, 22 changing modes 98 changing settings 99 connector 6 damaged cord 12, 13 EmPower adapter 97 Hibernate mode 98, 103, 104 management 97, 108 schemes 99, 100 Standby/Resume 15 status pop-up menu 22 troubleshooting 214 power in
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Scheduled Tasks Wizard 185 screen adjusting settings 110 changing color depth 110 changing number of colors 110 changing resolution 111 saver 115 troubleshooting 208, 216 screen objects getting information 26 moving 27 selecting 26 Scroll Lock status indicator 19, 22 system key 22 Search utility 50 searching for files and folders 48, 49 security while traveling 107 serial number 107 setting up safety precautions 221 shortcut menus accessing 26 shortcuts closing programs 56 closing windows 56 copying 56 cutt
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telephone line protector 106 line tester 106 receiving and viewing faxes 92 sending a fax 90 sending faxes from a program 92 setting up fax cover page 88 telephone support 217 title bar 42 touchpad 8, 25 buttons 26 changing settings 117 clicking 26 double-clicking 26 moving pointer 26 moving screen objects 27 opening files, folders, and programs 26 right-clicking 26 selecting screen objects 26 training CD 220 classroom 220 Learn@Gateway 220 Learning Libraries 220 transferring files 168 Internet settings 16
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W waking up your notebook 15 WAV file 76 Web browser 58, 61 Web page 61 Web site 61 connecting to 62 Gateway 36 window 41 close button 42 closing 56 maximize button 42 menu bar 42 minimize button 42 title bar 42 Windows desktop 38 reinstalling 193 reinstalling device drivers 190 updating device drivers 191 Windows key 21 Windows Media Player 73 wireless connections using while traveling 106 wireless Ethernet 136, 138 checking signal strength 162 configuring Windows XP 146 connecting to 161 creating network
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