User Manual Part 2

User Guide to Q4000/QPRO
Document Number 1135-4713 Rev G
THIS DOCUMENT CONTAINS CONFIDENTIAL AND PROPRIETARY INFORMATION OF QUAKE GLOBAL CORPORATION. IT MAY BE USED BY
RECIPIENT ONLY FOR THE PURPOSE FOR WHICH IT WAS TRANSMITTED AND WILL BE RETURNED UPON REQUEST OR WHEN NO LONGER NEEDED
BY RECIPIENT. DISCLOSURE TO UNAUTHORIZED THIRD PARTIES OR DUPLICATION WITHOUT THE EXPRESS WRITTEN PERMISSION OF QUAKE
GLOBAL IS PROHIBITED.
Page 34
CONFIDENTIAL
Information classified Confidential
-
Do not copy (See last page for obligations)
T
he modem will not register until it has a clear line of sight to the satellite.
For modems utilizing the Direct IP gateway, the user’s IP gateway and port number must
be added to the Iridium firewall. This may require an extra day or two to be provisioned.
4.3.2 Provisioning
There are several ways the modem can be provisioned with Iridium. It can be provisioned:
with one to five email/ID addresses. Each modem-originated message is sent to all the
email addresses with which the modem is provisioned.
to work with Iridium’s Direct IP gateway. Messages are sent directly to and from the
server(s) of the customer backend over a TCP connection.
to send messages to another Short Burst Data modem with an IMEI number or to itself
(for testing purposes).
to receive Geodata and Ring Alerts.
o Geodata is an estimate of the latitude and longitude of the modem.
o Ring Alerts provide notification when there are mobile terminated messages
waiting for the modem.
The above mechanisms can also be combined so that a modem can do both DirectIP and email-
based message sending. Provisioning of the modem can also be edited from Iridium’s SPNET
portal. Contact Iridium or an Iridium Airtime Reseller for provisioning.
4.4 Inmarsat
4.4.1 Activation
In order to send or receive any message the Inmarsat modem must be activated on the
IsatData Pro network. To do this:
1) Send an email to support@skywave.com to request an account and mobile device
activation. If you already have an account, you can login at https://support.skywave.com,
and select Manage Mobiles from the menu after logging in.
2) Under Batch Device Actions, select IsatData Pro Mobile Device Activations.
3) Under Solution Provider and Gateway Account:
a. select QUAKE Global for the Gateway Account;
b. add the Mobile ID of your modem in the box on the right;
c. provide the mobile identification (mobile ID) number from the modem.
d. Keep a copy of the mobile ID along with the server access ID and password you
receive in the email from SkyWave Customer Support. You need these to
communicate remotely with the modem.
4) Enter a notification email address at the bottom of the page, and press Submit.
Once power is applied to the modem, it goes into satellite search mode to acquire the SkyWave
IsatData Pro network. This activity may take a few minutes to complete. Once the modem
synchronizes itself with the network, it sends a registration message to the SkyWave IsatData Pro
network.
Note:
Note:

Summary of content (36 pages)