User guide PRO7 HEADSET SYSTEM
These installation instructions are aimed at a person with a reasonable level of technical competence and familiar with the safety precautions relevant to the use of electrical and electronic equipment. You should not attempt to install this system without the relevant level of expertise. This system operates with a 48v DC power supply. To maintain warranty, only Quail Digital approved parts should be used.
Contents Installing the system 4 Registering and using headsets 9 Positioning the charger 8 Frequently asked questions 11 Troubleshooter 14 Product specification 12 3
Installing the system The Base Station (Base) is a license-free DECT wireless transceiver using a 48v DC external power supply. The system can be expanded with multiple Bases, up to a maximum of 20, in a closed communications network linked by Cat5 cable. The typical range of the Base is up to 50 metres internally and up to 100 metres in open spaces. Internal walls, stairwells, partitions, building fabrics and room height can affect range.
If you plan to mount the Base higher than 2m above floor level consider installing a 4m Registration Button - it should be wall- Base mounted underneath the Base so you can see the Base LEDs during the registration process. Registration Button The Registration Button is used to activate the registration process (press for 5 seconds) and to reset the entire network 2m 0m (press for 15 seconds).
Rules when installing multiple Bases on the same network • Ideal height for Bases is between 2 and 4 metres above floor level. • The maximum cable length between any two Bases should not exceed 100m. • The maximum cable length between two power sources should not exceed 200m. • The maximum number of Bases a single power supply should support is four. • When ‘mapping’ the premises, as a general rule place the next Base 10m beyond the point where the headset loses range from the previous Base.
The two LEDs on the front of the Base indicate its status, as below: POWER LED Booting up Base is master and ready Base is slave and ready BOTH LEDs FLASHING STATUS LED Synchronization signal receiving OK Active call or calls on this Base CORRECTIVE ACTION Power too low to boot up Check the individual power supplies on the network for possible failure; or being switched off; or consider adding an extra power supply to the network Base in registration mode The system will time-out of this mode in 10
Positioning the charger The Headset Charger should be positioned on a worktop or wall-mounted Headset Charger Shelf (Q-P7SHELF) and plugged into a socket that is a constant 24hr power outlet. The charger should be located within range of a Base so that headsets remain active at all times. Return headsets to the charger when not in use. Charge time is approximately 2.5 hours. When charging, the blue LED on the headset will flash every 5 seconds. When fully charged the blue LED is constant.
Registering and using headsets Each headset needs to be registered to the system for the first time before use. The system has the capacity for 30 headsets. To register one or more headsets, follow this 1 2 procedure: Make sure the new headset has a charged battery (blue LED flashes every 5 seconds). Make sure all the headsets in use with the system are in range of the Base. If a headset isn’t in range of the Base during the registration process it will be deleted from the 3 system.
Audible tones for different headset status and functions: STATUS TONE Out of range 2 beeps every 10 seconds Registration mode 1 beep every second Battery low Registration complete Busy tone Headset not registered Base capacity full Call drop 3 beeps every 60 seconds 1 long beep (3 seconds) 3 long beeps 1 beep every 3 seconds As per busy tone Bloop-bleep tone Volume There are 5 volume settings. Use the toggle at the rear of the headset to adjust volume by pressing upwards for each step.
Frequently asked questions Up to 6 people can use TalkLock at one time. If 6 people are using TalkLock, can anyone else speak on the system? No. Anyone else pressing their talk-button will hear an engaged tone and cannot enter the call. How are the 6 speech channels freed up? As soon as the 6th user engages TalkLock they effectively block anyone else entering the call.
Product specifications BASE STATION Q-P7BS DECT transmission power 250 mW EMEA, Asia 125 mW North America Operating frequency Headset capacity Multiple Bases (max) Expansion with Cat5 cable Power requirements Dimensions HxWxD Weight 1.88-1.90 GHz EMEA, Asia, 1.910-1.
HEADSET Q-P7HS Operating modes TalkLock and PTT as standard Operating frequency Microphone Battery capacity Charge time Volume control 1.88-1.90 GHz EMEA, Asia, 1.910-1.930 GHz North America Noise cancelling, electric mic 9 hours PTT, up to 6.5 hours TalkLock, 2.5 hours to full re-charge 5-stage, slide button up/down Battery (part number) Lithium Ion 3.
Troubleshooter FAU LT ACTION None of the headsets are working Always check the headsets are registered. Check the Base power LED is illuminated. If not, check the mains power is on. If yes, power supply or Base may be faulty. Contact your service company. The system is working but the range is short Is your Base positioned on a wall as per specification on page 3? If in doubt, move it to another location, and see if range improves. If it doesn’t, contact your service provider.
IC: 6402A-QP7HS This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
