IQ PANEL USER GUIDE SECURITY & SMARTHOME We hope you enjoy your new IQ Panel security and smarthome platform. It will serve as the “brain” of your home for many years to come. With it you can control your lights, locks, thermostat, security and much more. You won’t need a manual to operate your IQ Panel, but you can use this guide to learn more about the features of this amazing new device.
GETTING STARTED Let’s start by connecting your power. Plug in the power connector (note: if your panel has been professionally installed, skip this page) Route the wire behind the retainer clip Insert the wire into the strainrelief Now let’s put on your cover and attach the table stand.
USING YOUR SYSTEM: BASICS Navigation Move from page to page and access information on each page using finger touches, swipes, and scrolling. Swipe down to access settings Scroll up/down to reveal additional content on a page Swipe left/right to change pages Touch an icon to view its contents Dismiss To dismiss a pop up when you are done, swipe left or right to dismiss.
USING YOUR SYSTEM: MESSAGE CENTER Message Center Access your message center by touching the icon in the upper right corner. Once it’s open you’ll see three sections: Contact, Video Tutorials, and Messages/Alerts/Alarms (Note: This icon may appear different than shown, depending on your provider’s settings) Contact Easy access to your provider’s contact information, including phone number, email, and website. Video Tutorials Watch videos to help you understand your system and service better.
USING YOUR SYSTEM: EMERGENCY PANIC Emergency Panic If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you can send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of emergency you are experiencing. (Note: based on your location, not all options may appear or be available to you.
USING YOUR SYSTEM: ARMING Sensor List Open or active sensors appear in a scrollable list on the right. Touch the icons in the upper right corner to switch your view to either “Active” or “All” sensors.
USING YOUR SYSTEM: DISARMING Bluetooth Touchless Disarming Step 1: Swipe down to access settings tray Step 2: Touch “SETTINGS” Touch to disarm panel manually Step 3: Touch “ADVANCED SETTINGS” Step 4: Enter your code Disarming your System Step 5: Touch “BLUETOOTH DEVICES” When your system is armed, there are multiple ways to disarm: Disarming Manually To manually disarm your panel, touch the icon in the center of the screen. You will be prompted to enter a valid code.
ALARM EVENTS Alarms If the alarm is triggered the IQ Panel will sound the siren and display a red alarm screen. Police When the system is armed and the alarm is tripped or you touch the “Police” emergency button the alarm sounds with the “Intrusion” siren and then activates the Two-Way Voice microphone and speaker, if available. Fire If your provider offers monitoring service, the panel will automatically contact your monitoring center using the dual path LTE and Wi-Fi connection.
USING YOUR SYSTEM: CAMERA 1- View Photo Touch a photo thumbnail on the right to view it on the left. 2- Full Screen Touch the photo on the left to view it full screen. Touch it again to return to the camera page. 1 2 Camera Page Your IQ Panel’s built in camera captures photos in a variety of situations: Disarm Photos When the panel is disarmed manually, the built in camera takes a photograph and saves it in the “ARM/DISARM” section.
USING YOUR SYSTEM: SETTINGS Settings Tray Access common settings by swiping down from the top of the screen. HOW TO ACCESS: Security Status See your panel’s security status in the upper right.
SETTINGS: PHOTO FRAME Photo Frame When your panel is not in use, it turns into a customizable photo frame. 3 Settings Inside settings you can choose whether you want photos or a weather clock, if you want the panel to turn itself off automatically in the evenings, and more.
SETTINGS: ADDING A USER User Types You can add up to 242 users to your system, each with a custom name and access you allow. Master: Access panel functions, camera, and system settings. User: Access panel functions, camera, but NOT system settings.
SETTINGS: TESTING YOUR SYSTEM Testing Regularly You should test your system regularly to ensure it is operating at peak efficiency. The IQ Panel has a number of tests built in that are easy to perform: Wi-Fi Test Run this test every 30 days or if the IQ Panel’s Wi-Fi connection seems to be failing. Sensor Test Run this test every 30 days. As you start the test, open and close your doors, windows, and move in front of your motion sensors to ensure they work as expected.
USING YOUR SYSTEM: LIGHTS Light Control You can add up to 80 Z-Wave lights, lamp modules, or lightbulbs to your IQ Panel. This will allow you to control your lights locally on the panel and also from your mobile app. Once your first light is added to your system, the lights page will appear. Simply swipe over to access it.
USING YOUR SYSTEM: LOCKS Lock Control You can add up to 6 Z-Wave locks to your IQ Panel. This will allow you to control your locks locally on the panel and also from your mobile app. Once your first lock is added to your system, the lock page will appear. Simply swipe over to access it. If you have more than one lock swipe up and down to access each one. UNLOCKED ON/OFF Touch the key icon to unlock or lock it Change Locks If you have more than one lock, swipe up and down to access each one.
USING YOUR SYSTEM: THERMOSTAT Thermostat Control You can add up to 6 thermostats to your IQ Panel. This allows you to control the temperature in your home locally on the panel and also from your mobile app. Once your first thermostat is added to your system, the thermostat page will appear. Simply swipe over to access it. If you have more than one thermostat swipe up and down to access each one.
USING YOUR SYSTEM: GARAGE DOOR Garage Control You can add up to 10 Z-Wave overhead garage door controllers to your IQ Panel. This allows you to control the door from your panel and also from your mobile app. Once your first thermostat is added to your system, the thermostat page will appear. Simply swipe over to access it. If you have more than one overhead garage door swipe up and down to access each one.
USING YOUR SYSTEM: IMAGE SENSOR Image Sensors You can add up to 5 Image Sensors to your IQ Panel. This allows you to see the photos taken by your image sensors locally on the panel and also from your mobile app. Once your first Image Sensor is added to your system, the Image Sensor page will appear. Simply swipe over to access it. If you have more than one Image Sensor your photos will all be combined into this list. Peek-in Now Use this command to take a picture now.
TROUBLESHOOTING Rebooting your panel If you experience any problems with your panel, you can reboot the operating system How to Reboot Step 1: Swipe down to access settings tray Step 2: Touch “SETTINGS” Step 3: Touch “ADVANCED SETTINGS” Step 4: Enter your master code Step 5: Touch “Panel Reboot” The panel will power down and then reboot.
SOFTWARE UPDATES Software Updates Be sure you panel is always using the latest software How to check for updates Step 1: Swipe down to access settings tray Step 2: Touch “SETTINGS” Step 3: Touch “ADVANCED SETTINGS” Step 4: Enter your master code Step 5: Touch “Software Upgrade” Step 6: Touch “Update Using Network.
LEGAL FCC REGULATORY INFORMATION This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
LEGAL This Product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
LEGAL 5.Each person should know the predetermined assembly point where everyone can be accounted for (e.g., across the street or at a neighbor's house). Once everyone is out of the building, call the fire department. 6.A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do not gather belongings as this can waste valuable time. Once outside, do not re-enter the house. Wait for the fire department. 7.
