QNAP Turbo NAS TVS-x71 Series Hardware User Manual © 2014. QNAP Systems, Inc. All Rights Reserved.
Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following Turbo NAS models: TVS-871U-RP, TVS-1271U-RP, TVS-471, TVS-671, TVS-871 NOTE The “Turbo NAS” is hereafter referred to as “NAS”. The product you purchased may not support certain functions dedicated to specific models.
DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.
Re gulatory Notice FCC Notice The QNAP NAS complies with different FCC compliance classes. Please refer to Appendix A for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmf ul interference. 2.
FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmf ul interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Symbols in this document This icon indicates the instructions must be strictly followed. Warning Failure to do so could result in injury to human body or death. This icon indicates the action may lead to disk clearance or loss OR Caution failure to follow the instructions could result in data damage, disk damage, or product damage.
Table of Contents Table of Contents ........................................................................................... 7 Safety Warnings ............................................................................................. 8 Chapter 1. CPU and Memory Specifications ................................................... 9 Chapter 2. Power Button and Reset Button Be havior................................... 12 Chapter 3. USB One Touch Copy ..................................................
Safety Warnings 1. The NAS can operate normally in the temperature of 0ºC –40ºC (32ºF -104ºF) and relative humidity of 5%–95%. 2. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). 3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all connected cables before cleaning.
Chapter 1. CPU and Memory Specifications Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
CPU replaceable Memory replaceable No No No No Yes Yes Yes Yes 4 4 4 12 12 12 12 2 2 2 2 2 2 2 2 Numbe r of LONG-DIMM 4 slots Numbe r of hard drive slots Numbe r of PC Ie slots Numbe r of inte rnal cache ports System TVS-471-PT TVS-671-PT TVS-871-PT Intel 4th Generation Intel 4th Generation Intel 4th Generation Pentium dual core Pentium dual core Pentium dual core processor processor processor Memory 4GB DDR3 RAM 4GB DDR3 RAM 4GB DDR3 RAM Flash 512MB (USB DOM) 512
Intel 4th Generation Intel 4th Generation Intel 4th Generation Core i3 dual core Core i3 dual core Core i3 dual core processor processor processor Memory 4GB DDR3 RAM 4GB DDR3 RAM 4GB DDR3 RAM Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) CPU re placeable No No No Memory Yes (one is Yes (one is Yes (one is replaceable replaceable) replaceable) replaceable) 2 2 2 4 6 8 2 2 2 0 0 0 CPU Numbe r of SO-DIMM slots Numbe r of hard drive slots Numbe r of PC Ie slots
slots 2 (one is Numbe r of PC Ie slots 2 2 occupided by thunderbolt 2 (one is occupided by 2 thunderbolt HBA) HBA) Numbe r of inte rnal 0 0 0 0 0 cache ports Chapter 2. Power Button and Reset Button Behavior Power button: Press to turn on or turn off. System All models Power button (Turn on) Press once Power button Power button (Hardwa re turn (Force turn off) off) 1.5 sec 5 sec Reset button: Press to reset the system settings.
http://www.qnap.com for details.
Advanced system reset (10 sec) Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by web-based system reset in “Control Panel” > “System Settings” > “Backup / Restore” > “Restore to Factory Default” except all the data are reserved. The settings such as the users, user groups, and the network share folders previously created will be cleared.
Chapter 3. USB One Touch Copy This feature is only provided by the NAS models with a USB One Touch Copy button. Please visit http://www.qnap.com for details. System Numbe r of seconds (press the one touch copy button to trigge r data copy) All NAS models 0.5 sec Data Copy by the F ront USB Port The NAS supports instant data copy backup from the external USB device to the NAS or the other way round by the front one touch copy button. To use this function, follow the steps below: 1.
Chapter 4. LED and Alarm Buzzer Specifications The LED indicators of the NAS indicate the system status and information. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED information is applicable only when users have properly installed the hard drive, and connected the NAS to the network and the power supply. LED Color LED Status Description 1. Flashes green and red alternately every 0.5 sec 2. 3. 4. 5. 6. 1. 2. 3. 4. 5.
Flashes orange The NAS is connected to the network. 1. 2. Flashes blue every 0.5 sec USB** Blue 4. Blue Off Green 10 GbE* HDD Green Red/ Green Storage Expansion Port 3. A USB device (connected to the front USB port) is being detected. A USB device (connected to the front USB port) is being removed from the NAS. The USB device (connected to the front USB port of the NAS) is being accessed. The data is being copied to or from the external USB or eSATA device.
Beep alarm: All NAS mode ls The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”. Beep sound Numbe r of Times Description 1. 2. Short beep (0.5 sec) 1 3. 4. Short beep (0.5 sec) 3 Long beep (1.5 sec) 3, every 5 min The NAS data cannot be copied to the external storage device from the front USB port. The system fan is out of function. 1. 2. 2 3. 4. Long beep (1.5 sec) 5. 1. 1 The NAS is starting up. The NAS is being shut down (software shutdown).
Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do so could result in injury to human body or death. QNAP provides RAM module (optional purchase) for users to upgrade the memory of the NAS. Insert an extra RAM module on the motherboard of the NAS to upgrade the memory.
3. 4. Release the ejector clips gently by pulling them out of the sides of the RAM slot. 6. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further.
7. 5.2 Replace the cover and tighten the rear screws. TVS-471、TVS-671、TVS-871 Follow the steps below to install a RAM module on the NAS. 1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Before installing the memory module, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. 3. Loosen the three screws on the rear of the NAS.
4. Remove the case cover of the NAS gently. 6. Grasp the edge of the memory module. Align the notch on the gold edge of the module with the notch in the memory slot. Slide the memory module to the slot at a 45-degree angle (approximately). 7. Gently press the memory module into the slot until it is seated fully. 8. Rotate the memory module towards the motherboard until the securing clips clicks into place. 9. Close the case cover and fasten the screws. back to the NAS.
10. To check that the memory module is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Status” > “System Information” and check the total memory in “Hardware Information”.
Chapter 6. Install a mSATA module on the NAS. Warning: 1. The following instructions should only be performed by an authorized and trained technician. 2. Strictly adhere to the instructions to install a mSATA module on the NAS. Failure to do so could result in injury to human body or death. 3. The mSATA modules function supports only on TVS-871U-RP, TVS-1271U- RP 1. Remove the top cover as the steps in Chapter 5.1. 2. Grasp the edge of the mSATA module.
3. Press insert the module fixing 4. Replace the cover and tighten the rear screws.
Chapter 7. Expansion Card Installation Warning: 1. The following instructions should only be performed by an authorized and trained technician. 2. Strictly adhere to the instructions to install a network expansion card on the NAS. Failure to do so could result in injury to human body or death. The TS-x71 series provides expansion slots for networ k or other expansion. 7.1 1. TVS-871U- RP、TVS-1271U- RP: Turn off the NAS.
6. Push back top cover. Then fasten the screw. 7. Connect the power adaptor and cables to the NAS. 8. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “Control Panel” > “System Settings” > “Network” > “TCP/IP” and check the total number of network interfaces. 8.2 1. TVS-471、TVS-671、TVS-871 Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2.
For TVS-471 a. Loosen 5 screws of power supply as below pictures to remove the power supply. b. Install the expansion card to the PCIe slot until it cannot go any furthe c. d. Fasten 5 screws of power supply as below pictures to install power supply properly.
e. Fasten the screw of expansion card and top cover. For TVS-671、TVS-871 a. Install the expansion card to the PCIe slot until it cannot go any further. b. Fasten the screw of expansion card and top cover.
Chapter 8. Hot-swap Hard Drives The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard drives from major hard drive brands. For the updated hard drive compatibility list, please visit http://www.qnap.com. Caution: QNAP disclaims any responsibility for product damage/malf unction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1 or 1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard drive when a member drive fails in a RAID configuration. 1. Login the NAS and check the storage pool status in “Storage Manager” > “Storage Pools”. 2. The storage pool status should be “ Warning” and RAID group status should be “Degraded”. 3. Prepare a new hard drive to replace the failed one.
Chapter 9. RAID Recovery The QNAP NAS supports recovery of a failed RAID group from unintentional disconnection or removal of the hard drives from the system. Users can recover an inactive RAID 1, RAID 5, or RAID 6 group to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Standard QNAP RAID 5 RAID 5 Standa rd QNAP RAID 6 RAID 6 Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Read only N/A N-1, bad blocks N/A N-2, bad blocks protection (for found in the found in the immediate data surviving drives of surviving drives of backup & hard the array. the array.
Chapter 10. Install Power Supply Unit The following instructions should only be performed by an authorized and trained technician. To replace a failed power supply unit on the TVS-871U-RP、TVS-1271U-RP Turbo NAS, follow the steps below. 1. Turn off the NAS. 2. Hold the black handler and press and hold the green button firmly.
3. Unplug the failed power supply. 4. Plug in a new power supply to the NAS. 5. Turn on the NAS.
Enable warning ale rt for redundant powe r supply on the we b-based inte rface: If two power supply units (PSU) have been installed on the NAS and connected to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). Users can enable redundant power supply mode in “Control Panel” > “System Settings” > “Hardware” to receive warning alert for the redundant power supply. The NAS will beep and record the error messages in “System Logs” when the PSU is plugged out or fails.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnap.com Skype: qnapskype Forum: http://forum.qnap.com Technical Support in the USA and Ca nada: Email: q_supportus@qnap.
Appendix A.
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