QES 2.0.
QES 2.0.0 User Guide Contents 1. Preface Audience.......................................................................................................................................................4 Disclaimer..................................................................................................................................................... 4 Document Conventions...............................................................................................................................
Configuring the System Administration Settings.................................................................................... 66 Configuring the Time Settings................................................................................................................ 67 Configuring the Daylight Saving Time (DST) Settings............................................................................67 Configuring the Codepage Settings......................................................................
QES 2.0.0 User Guide Conflicts in Shared Folder Permissions..................................................................................................99 Editing a User's Shared Folder Permissions........................................................................................ 100 Editing a User Group's Shared Folder Permissions............................................................................. 100 Quota.................................................................................
QES 2.0.0 User Guide 1. Preface Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. Disclaimer Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP"). No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document.
QES 2.0.0 User Guide Symbol Description Warnings provide information, that when ignored, may result to potential loss, injury, or even death.
QES 2.0.0 User Guide 2. Overview NAS Access Method Web browser Description You can access the NAS using any computer on the same network if you have the following information: Requirements • Computer that is connected to the same network as the NAS • Web browser • NAS name (Example: http:// example123/) or IP address • Logon credentials of a valid user account Qfinder Pro Qmanager Qfinder Pro is a desktop utility that supports Windows, macOS, Linux, and Chrome OS.
QES 2.0.0 User Guide 5. Click Login. The QES desktop appears. Accessing the NAS Using Qfinder Pro Qfinder Pro is a desktop utility that enables you locate and access QNAP NAS devices on a specific network. The utility supports Windows, macOS, Linux, and Chrome OS. 1. Install Qfinder Pro on a computer that is connected to the same network as the NAS. To download Qfinder Pro, go to https://www.qnap.com/en/utilities. 2. Open Qfinder Pro.
QES 2.0.0 User Guide • Password of the admin account b. Tap Save. Tap Sign in QID. a. Specify the following information. • Email address that you used to create your QNAP account • Password of your QNAP account b. Tap Sign in. c. Locate the NAS in the list, and then tap the name or IP address. Accessing the NAS Using myQNAPcloud The myQNAPcloud service allows you to use the internet to access a NAS device outside a local area network (LAN). 1. Optional: Verify that myQNAPcloud is enabled. a.
QES 2.0.0 User Guide myQNAPcloud generates the device URL. The default URL format is .myqnapcloud.com. Enabling My DDNS The My DDNS service allows you to connect to network services on the NAS using the myQNAPcloud device URL. 1. Go to Control Panel > System > myQNAPcloud . 2. Verify that myQNAPcloud is enabled. For details, see Enabling myQNAPcloud. 3. Go to Control Panel > System > myQNAPcloud > Remote Access Services . The myQNAPcloud window opens. 4. Click My DDNS.
QES 2.0.0 User Guide Feature Description Higher-capacity efficiency Block-level deduplication, real-time data compression, and thin provisioning provide increased efficiency. High availability, high reliability, and high serviceability QES supports dual active controllers and dual Mini-SAS channel backups, and tolerates single-node failure to ensure uninterrupted mission-critical enterprise tasks and productivity.
QES 2.0.0 User Guide 5. Click Manual Setup. The Enter the NAS name and administator's password screen appears. 6. Specify the following information. • NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), but cannot end with a hyphen. • Password: Specify an administrator password with 5 to 64 characters. The password supports all ASCII characters. 7. Click Next. The Set the date and time screen appears. 8.
QES 2.0.0 User Guide Warning Clicking Confirm deletes all data on the drive before installing QTS. 18. Click Confirm. QES is installed. QES Navigation Task Bar # Element 1 Main Menu 2 Search User Actions Click the button to open the Main Menu panel on the left side of the desktop. • Type key words to locate settings, applications, and help content. • Click an entry in the search results to open the application or system utility.
QES 2.0.0 User Guide # 5 Element Event Notifications User Actions • Position the mouse pointer over the button to see the number of recent errors, warnings, and notices. • Click the button to view the following details for each event: • Event type • Description • Timestamp • Number of instances • Click a list entry to view the related utility or application screen. • Clicking a warning or error log entry opens the System Logs window. • Click More>> to open the System Logs window.
QES 2.0.
QES 2.0.0 User Guide # 3 Tab Change Password User Actions • Specify the following information: • Old password • New password: Specify a password with a maximum of 64 characters. QNAP recommends using passwords with at least 6 characters. • Click Apply to save all changes. 4 Miscellaneous • Enable the following settings. • Auto logout after an idle period of: You can specify the duration of inactivity after which the user is automatically logged out.
QES 2.0.0 User Guide Dashboard The dashboard opens in the lower right corner of the desktop. Note You can click and drag a section onto any area of the desktop.
QES 2.0.0 User Guide # 4 Section Disk Health Displayed Information • Number of installed disks • Health status of installed disks User Actions • Click the heading to open the Disk Health screen in the Storage Manager window. • Click to view the following information for each installed disk: • Capacity/size • Temperature • Health status • Click Details to open the Overview screen in the Storage Manager window.
QES 2.0.0 User Guide Main Menu # 1 Section NAS Information Description Displays the NAS name and model number.
QES 2.0.0 User Guide # 2 Section System Description Displays a list of system utilities and other programs that enable you to manage the NAS. The following are the default system utilities: • Control Panel • Storage Manager • Shared Folders • Backup Station • Diagnostic Tool • Users • myQNAPcloud User Actions • Open a system utility or application in the QES desktop • Click a menu item. • Right-click a menu item and then select Open.
QES 2.0.0 User Guide # Element Description User Actions 1 Wallpaper This is a digital image that is used as a Change the wallpaper in the Options background for the QES desktop. window. Users can either select from one of the provided wallpapers or upload an image 2 Shortcut icons This opens an app or a utility. When you install an application, QES automatically creates a shortcut on the desktop. The following are the default shortcuts: • Click an icon to open the application window.
QES 2.0.0 User Guide Utility Description Supported Operating System or Hypervisor vSphere (Web) Client plug-in This allows you to directly manage VMware datastores on the NAS from the vSphere client console. Windows Q'center Virtual Appliance This allows you to manage several NAS devices from a central management console. QNAP Snapshot Agent This allows you to create application consistent LUN Windows snapshots for data backup and restoration.
QES 2.0.0 User Guide 3. Storage Manager About Storage Manager Based on QNAP's flexible volume architecture, Storage Manager provides a secure, flexible and comprehensive approach to managing storage on your NAS. QNAP Flexible Architecture QNAP Flexible Architecture consists of three layers, which combine to offer storage flexibility and data protection.
QES 2.0.0 User Guide Note You can expand the storage capacity of your NAS by connecting a QNAP expansion unit. For details on compatible models, see www.qnap.com/compatibility or your NAS hardware user guide. Storage Manager Global Settings You can access the Global Settings screen by clicking window. Setting at the top-right of the Storage Manager Description Activate Predictive SMART Migration When an S.M.A.R.
QES 2.0.0 User Guide Setting TLER/ERC timer (seconds) Description When a read or write error occurs on a disk, it becomes unresponsive because its firmware attempts to fix the error.. QES might interpret this unresponsiveness as disk failure. When this setting is enabled, QES waits for the specified number of seconds before marking a disk as failed.
QES 2.0.0 User Guide Overview Section Storage Spaces Description Names of shared folders and LUNs, and the following information for each: More Information User Actions Shared Folders iSCSI Storage • Maximum capacity • Used capacity Storage Pools Names of storage pools, and the following information for each: Storage Pools • Controller • Click to display all RAID groups in the storage pool. • Select Show members to see which disks belong to the RAID group.
QES 2.0.0 User Guide Utilization This screen enables you to monitor storage space usage during a specified period. Storage Disks This screen enables you to monitor and manage disks and connected expansion units.
QES 2.0.0 User Guide Disk Status Information Selecting a disk in the System Component list enables you to view its health status and hardware information. The number indicates the drive bay and the color indicates the current status of the disk. Status Color Description Data The disk contains data. Ready The disk is healthy and ready to use. QES uses all ready disks as global RAID spares. Error QES has detected bad sectors or I/O errors. You must replace the disk immediately.
QES 2.0.0 User Guide NAS and Enclosure Actions Selecting a NAS or expansion unit in the System Component list enables you to view its status and general hardware details. Action Description Enclosure Info View full hardware details of the NAS or expansion unit, including the model, serial number, firmware version, BUS type, CPU temperature, system temperature, power status, and fan speeds. Locate Prompt the NAS or expansion unit chassis LEDs to blink so that you can locate the device in a rack.
QES 2.0.0 User Guide Tab Test Description S.M.A.R.T. disk test options Actions Select one of the following options. • Rapid Test: Tests the electrical and mechanical properties of the disk, and a small portion of the disk surface. This test takes approximately one minute. • Complete Test: Tests the electrical and mechanical properties of the disk, and the full disk surface. This test can take an indefinite amount of time to complete..
QES 2.0.0 User Guide b. Select Enable weekly test speed. c. Click OK. Storage Space Storage Pools A storage pool is designed to aggregate multiple disks into one large storage space. Disks are joined together using RAID technology to form a RAID group. Storage pools may contain more than one RAID group. Storage Pool Creation Creating a Storage Pool 1. Go to Storage Manager > Storage Space . 2. Click Create > New Storage Pool . The Create Storage Pool window opens. 3. Specify a name for the storage pool.
QES 2.0.0 User Guide 7. Select a RAID type. QES displays all RAID types that match the number of selected disks and automatically selects the most optimized RAID type. For details, see RAID Types. Tip Use the default RAID type if you are unfamiliar with the technology. 8. Click Next. The Pool Creation Summary window opens. 9. Click Create. A confirmation message appears. 10. Click OK. QES creates the storage pool and then displays the information on the Storage Space screen.
QES 2.0.0 User Guide 8. Click Create. A confirmation message appears. 9. Click OK. QES creates the storage pool and then displays the information on the Storage Space screen. 10. Optional: Add more RAID 5 or RAID 6 sub-groups to the storage pool. You can add additional using the Expand Storage Pool wizard. For details, see Expanding a Storage Pool. Storage Pool Management Removing a Storage Pool Before removing a storage pool, remove all shared folders and LUNs in the storage pool. 1.
QES 2.0.0 User Guide 4. Optional: If you want to use disks in a connected expansion unit, select the expansion unit from the Enclosure Unit list. 5. Select the disks that will be used to expand the storage pool. Warning All data on the selected disks will be deleted. 6. Click Expand. A confirmation message appears. 7. Click OK. Scrubbing a Storage Pool Scrubbing a storage pool scans the file system of each RAID group in the pool. QES automatically attempts to repair bad blocks to maintain data consistency.
QES 2.0.0 User Guide 1. Go to Storage Manager > Storage Space . 2. Select a storage pool. 3. Select Actions > Online Pool . A confirmation message appears. 4. Click Yes. The status of the storage pool and all RAID groups in the pool change to Ready. Configuring a Pool Space Alert Threshold QES issues a warning when the percentage of used storage pool space reaches the specified value. 1. Go to Storage Manager > Storage Space . 2. Select a storage pool. 3. . Click 4.
QES 2.0.0 User Guide RAID Types Important • For best performance and space efficiency, you should use disks of the same brand and capacity when creating a RAID group. • Increasing the number of disks in a RAID group increases the risk of simultaneous disk failure and lengthens rebuild times. When creating a storage pool with a large number of disks, you should split the disks into sub-groups using RAID 50 or RAID 60.
QES 2.0.0 User Guide RAID Type RAID 6 Number of Disks ≥4 Disk Failure Tolerance 2 Overview • Data and parity information are striped across all disks. • The same as RAID 5 but two disks are used for parity. This means that it protects against two disk failures, but the capacity of two disks are lost. • Recommended for critical data protection, business and general storage use. It provides high disk failure protection and read performance. • The number of disks in a RAID 6 group should not exceed 16.
QES 2.0.0 User Guide RAID Type Triple Mirror Number of Disks 3 Disk Failure Tolerance 2 Overview • An identical copy of data is stored on three disks. • There is also no degradation in performance while the RAID group is being rebuilt. • Read performance is increased, but capacity is greatly decreased. • Triple Mirror is suitable for storing critical data. RAID-TP 4 3 • Similar to RAID 5 and 6, but parity is written to three different disks. • Data is striped across all non-parity disks.
QES 2.0.0 User Guide Creating a Shared Folder 1. Go to Storage Manager > Storage Space . 2. Select Create > New Shared Folder 3. Specify a shared folder name. • The name can be in any Unicode language. • The maximum length is 64 bytes. In English this equals 64 characters. • The following special characters are not supported: + = / \ : | * ? < > ; [ ] % , ` ' non-breaking space • The last character cannot be a period (.) or space. • The first characters cannot be a space.
QES 2.0.0 User Guide Setting Thin provision Description In thin provisioning, QES allocates storage pool space for this shared folder while writing data instead of while creating the folder. A thin provisioned folder can be over-allocated, which means that its maximum capacity can be 20 times larger than the amount of free space in the parent storage pool. By default, this option is enabled. Important Enabling thin provisioning may may decrease read and write speeds in shared folders.
QES 2.0.0 User Guide Setting Description Lock File (Oplocks) Opportunistic lock (Oplocks) is a Windows file locking mechanism that facilitates caching and access control to improve performance. This feature is enabled by default and should only be disabled in networks where multiple users simultaneously access the same files. Synchronous I/O Users can select the ZFS Intent Log I/O mode to improve data consistency or performance.
QES 2.0.0 User Guide a. Select Encryption. b. Specify an encryption password. The password must contain 8 to 16 characters, and can be any combination of letters, numbers and special characters. Spaces are not allowed. Warning If you forget this password, the shared folder will become inaccessible and all data will be lost. c. Optional: Select Save encryption key. Saving a local copy of the encryption key enables QES to automatically unlock and mount the encrypted shared folder when the NAS starts up.
QES 2.0.0 User Guide Configuring User and Group Permissions 1. Go to Storage Manager > Storage Space . 2. Select a shared folder. The Shared Folder Manager window opens. 3. Click Permissions. The Shared Folder Permissions window opens. 4. Ensure Users and groups permission is selected in Select permission type. 5. Select a shared folder. 6. Specify shared folder access permissions for each user and group.
QES 2.0.0 User Guide Tip To specify read-only permissions on the root of a shared folder and read/write permissions on its sub-folders, first set the user and group permissions to read/write. Then set the root folder to read-only at the file system level using File Station. 7. Optional: Click Add to add a new user or group permission. 8. Optional: Click Remove to remove a user or group permission. Tip You can use the following keyboard shortcuts. • Selecting multiple users: Press and hold the SHIFT key.
QES 2.0.0 User Guide Permission Deny Access Description Users cannot access the folder. This is the default permission for NFS hosts. b. Optional: Add a new NFS host. c. Select an NFS host in the table. d. Optional: Select All hosts can access the shared folder. QES applies the selected permission to all NFS hosts that attempt to access the folder. 8. Click Apply. Configuring SMB Host Access Control Windows and Mac hosts use SMB to access shared network folders. Linux hosts can also use SMB using Samba.
QES 2.0.0 User Guide 1. Go to Storage Manager > Storage Space . 2. Select a shared folder. The Shared Folder Manager window opens. 3. Select Actions > Edit Properties The Shared Folder Properties window opens. 4. Modify shared folder settings. For details on folder settings, see Creating a Shared Folder. Important Disabling deduplication or compression only affects new data being saved to the folder. Existing data is not undeduplicated or uncompressed. 5. Click Apply.
QES 2.0.0 User Guide Mounting a Shared Folder on a Mac Computer 1. Open Finder. 2. Select Go > Connect to Server .. 3. Specify your NAS address. The address must includes the sharing protocol followed by the NAS data interface IP address. Sharing Protocol Address Format SMB smb://NAS IP Address NFS nfs://NAS IP Address AFP afp://NAS IP Address , 4. Click Connect. 5. Specify your NAS user name and password. 6. Select a shared folder. 7. Click OK. MacOS mounts the shared folder.
QES 2.0.0 User Guide Snapshot Creation Taking a Snapshot 1. Go to Storage Manager > Storage Space . 2. Identify a shared folder or LUN, and then click the corresponding The Snapshot Manager window opens. . 3. Click Take Snapshot. 4. Specify a name. 5. Specify a retention time. Setting User Action Keep For Specify the number of days, weeks, or months that QES retains the snapshot before it is deleted. Keep this snapshot permanently Select this option to retain the snapshot indefinitely.
QES 2.0.0 User Guide Crash consistent The snapshot records the state of the data on the LUN. Application consistent The snapshot records the state of data and applications on the LUN. The iSCSI host flushes data in memory to the LUN before QES takes a snapshot. If VMware vCenter is using the LUN, vCenter takes a virtual machine snapshot. This option is only available for VMware vCenter and Volume Shadow Copy Service (VSS) aware applications that are running on Windows servers.
QES 2.0.0 User Guide 5. Select a restore action. Restore QES restores the file or folder to its original location. If the file or folder still exists on the NAS then it will be overwritten. Warning All changes made after the snapshot was created will be lost. Restore to QES restores the file or folder to a different location on the NAS. Download You can download the file or folder to your computer. QES packages folders in a ZIP file for downloading.
QES 2.0.0 User Guide Deleting Snapshots 1. Go to Storage Manager > Storage Space . 2. Identify a shared folder or LUN, and then click the corresponding The Snapshot Manager window opens. . 3. Select a snapshot. 4. Click Delete. 5. Select a delete option. Option Description Delete QES deletes the selected snapshot. Delete all QES deletes all snapshots of the selected shared folder or LUN. Configuring Snapshot Global Settings 1. Go to Storage Manager > Storage Space . 2. Select a shared folder.
QES 2.0.0 User Guide 2. Select Snapshot > Snapshot Agent . The Snapshot Agent window opens. 3. Optional: Un-register a server. a. Select a server. b. Click Remove. Cache Acceleration Cache Acceleration enables you to create an SSD cache for improving the read performance of the NAS. Important QES uses the SSD cache for read-caching only. • Dual-controller ES series NAS devices perform write caching using hardware NVRAM.
QES 2.0.0 User Guide When enabled, QES saves data in the RAM write cache to the SSD cache for additional data protection. This feature is only available on TES series NAS and requires an even number of SSDs. If an SSD fails, QES automatically disables the write log. 5. Click OK. A confirmation message appears. Warning All data except for system partition data will be deleted. 6. Click OK. QES uses the selected drives as SSD cache drives and enables the cache acceleration service if disabled.
QES 2.0.0 User Guide Tip You can find information on iSCSI configuration and optimization on the QNAP website. Go to www.qnap.com/download, specify your TES or ES NAS model, and then click Application Notes.
QES 2.0.0 User Guide • VAAI full copy • VAAI block zeroing • VAAI hardware assisted locking • Thin provisioning • Space reclamation (with VAAI or from Windows 2012 or Windows 8) • Microsoft ODX • LUN snapshot • LUN SnapSync QES supports a maximum of 255 iSCSI targets and 1,024 LUNs. Getting Started with iSCSI iSCSI enables computers, servers, and virtual machines to use storage from your ES NAS as remote disks. Clients can partition, format, and use remote disks exactly like local disks. 1.
QES 2.0.0 User Guide • Length: 1 to 16 characters 6. Specify a target alias. An alias enables you to identify the target more easily. • Valid characters: 0 to 9, a to z, A to Z, underscore "_", hyphen "-" • Length: 1 to 32 characters 7. Optional: Enable CRC checksums. Initiators and targets communicate over TCP connections using iSCSI protocol data units (PDU). The sending device can send a checksum with each PDU.
QES 2.0.0 User Guide • Password • Length: 1 to 128 characters • Valid characters: 0 to 9, a to z, A to Z, colon ":" , dot "." , dash "-" 11. Click Next. 12. Select the network interfaces that this target will use for data transmission. 13. Click Next. 14. Select the hosts that are allowed to access this target. Click the field in the Access column to change a host's access rights. You must select All Access for at least one host. 15. Click Next. 16. Configure the following LUN settings.
QES 2.0.0 User Guide Setting Synchronous I/O Description Select the ZFS Intent Log (ZIL) sync setting to improve either data consistency or performance. There are three options: • Always: (Default). All I/O transactions are treated as synchronous and are always written and flushed to a nonvolatile storage (such as a SSD or HDD). This option gives the best data consistency, but might have a slight impact on performance.
QES 2.0.0 User Guide 4. Click Next. 5. Specify a target name. QES appends the specified name to the iSCSI qualified name (IQN). IQNs are unique names used to identify targets and initiators. • Valid characters: 0 to 9, a to z, A to Z • Length: 1 to 16 characters 6. Specify a target alias. An alias enables you to identify the target more easily. • Valid characters: 0 to 9, a to z, A to Z, underscore "_", hyphen "-" • Length: 1 to 32 characters 7. Optional: Enable CRC checksums.
QES 2.0.0 User Guide When enabled, both the initiator and the target must authenticate with each other. First, the initiator authenticates with the target using the CHAP authentication username and password. Second, the target authenticates with the initiator using the mutual CHAP username and password. • Username • Length: 1 to 128 characters • Valid characters: 0 to 9, a to z, A to Z, colon ":" , dot ".
QES 2.0.0 User Guide Setting Description Alert threshold QES will issue a warning notification when the percentage of used space on the LUN reaches the specified threshold. Performance profile You can specify how the LUN will be used. Each option results in a different record size, optimizing performance for the specified application. • Generic (Default, 64k) • Hyper-V • VMware • Database • Custom. Choose from: 8k, 16k, 32k, 64k, 128k. Tip Select Generic if you are unfamiliar with the technology.
QES 2.0.0 User Guide Setting Encryption Description QES encrypts the LUN using 256-bit AES encryption. You must specify an encryption password. • Valid characters: All alphanumeric and special characters except spaces • Length: 8 to 16 characters You can also save a copy of the encryption key on the NAS. 6. Click Next. 7. Optional: Map the LUN to an existing target. a. Deselect Do not map it to a target for now. b. Select a target. 8. Click Next, and then Next again. 9. Click Finish. QES creates the LUN.
QES 2.0.0 User Guide 3. Click Action. 4. Select an action. Target Action Description Deactivate QES disables a ready or connected target, and disconnects all connected initiators. For details on target statuses, see iSCSI Targets and LUNs. Activate QES enables an offline target. Modify QES opens the Modify an iSCSI Target window. Delete QES deletes the target and disconnects all connected initiators. View Connections QES displays the IP and IQN information of connected initiators.
QES 2.0.0 User Guide A confirmation message appears. 4. Click OK. QES disables the LUN. 5. Select Action > Un-map . QES unmaps the LUN from the target, and moves the LUN to the Un-Mapped iSCSI LUN List. 6. Select the LUN. 7. Select Action > Map . The Map LUN to Target window opens. 8. Select a target. 9. Click Apply. QES maps the LUN to the new target. Expanding an iSCSI LUN 1. Go to Storage Manager > Storage Space 2. Click the name or alias of an iSCSI LUN. The Modify an iSCSI LUN window opens. 3.
QES 2.0.0 User Guide Hosts Hosts are computers that are authorized to connect to the NAS. You can configure access permissions for shared folders and iSCSI LUNs on the Hosts screen. Adding a Host 1. Go to Storage Manager > Hosts . 2. Click Create Host. The Create Host window opens. 3. Specify an alias. The alias must consist of one or more characters from the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: space " ", underscore "_", period ".
QES 2.0.0 User Guide • Network name • iSCSI IQN Tip To obtain the iSCSI IQN of a client, perform the following actions. • Microsoft Windows: Start Microsoft iSCSI Initiator, and then click General. • VMware ESXi: Log into the vSphere client and then select an ESXi host. Go to Configuration > Hardware > Storage Adapters , select a vmhba, and then click Properties. 6. Click Apply. QES adds the host to the list.
QES 2.0.0 User Guide 4. System Go to Control Panel > System to configure the basic settings of the NAS. General Settings Settings Description System Administration This screen allows you to specify the server name and ports, and configure secure connection settings. Time Time settings affect event logs and scheduled tasks. This screen allows you to specify the time zone and format, and configure the system date and time.
QES 2.0.0 User Guide Configuring the Time Settings Important You must configure the system time correctly to avoid the following issues. • When using a web browser to connect to the NAS or save a file, the displayed time of the action will be incorrect. • Event logs do not reflect the exact time that events occurred. • Scheduled tasks run at the wrong time. 1. Go to Control Panel > System > General Settings > Time . 2. Select the time zone. 3. Specify the date and time format. 4. Select the time setting.
QES 2.0.0 User Guide Action Steps Add DST data a. Click Add Daylight Saving Time Data. b. Specify a time period and the number of minutes to offset. c. Click Apply. Edit DST data a. Select a DST schedule from the table. b. Click . c. Specify a time period and the number of minutes to offset. d. Click Apply. Delete DST data a. Select a DST schedule from the table. b. Click Delete. c. Click OK. 4. Select a DST schedule from the table. 5. Click Apply.
QES 2.0.0 User Guide 3. Optional: Click Preview to view the changes. 4. Click Apply All. Network IPv4 You can configure the following settings on this screen: • IP address • Default gateway • DNS • Port trunking • VLAN IP Address ES series NAS devices have one management interface and two Ethernet interfaces on each controller. The management interface allows users to access and manage the NAS, but is also used by certain network protocols such as AD, NTP, and SNMP.
QES 2.0.0 User Guide Jumbo Frames are Ethernet frames that are larger than 1500 bytes. They are designed to enhance Ethernet networking throughput, and to reduce CPU usage when transferring large files. QES uses standard Ethernet frames (1500 bytes) by default and supports the following jumbo frame sizes: • 4074 • 7418 • 9000 Important Using jumbo frames requires a network speed of 1000 Mbps or faster. All connected network devices must enable jumbo frames and use the same MTU size. 6. Click Apply.
QES 2.0.0 User Guide Mode Description Benefits Lacp (IEEE® 802.3ad Link Aggregation Control Protocol) QES negotiates a set of aggregable links with the peer in to one or more Link Aggregated Groups (LAGs). Each LAG is composed of ports of the same speed, which are set to fullduplex operation. Traffic is balanced across the ports in the LAG with the greatest total speed. In the event of changes in physical connectivity, QES will quickly reconfigure the LAG.
QES 2.0.0 User Guide 4. Specify a VLAN ID. You must specify a VLAN ID between 1 and 4094. 5. Select an interface. You can select a management or data interface. 6. Click Apply. The VLAN appears in the VLAN list. DNS Server You can configure the NAS to obtain a DNS server address automatically, or manually specify the IP address of a DNS server. Configuring IPv4 DNS Settings 1. Go to Control Panel > System > Network > IPv4 > DNS Server . 2. Select one of the following options.
QES 2.0.0 User Guide b. Specify an IP or subnet address. c. Select an interface. d. Click Apply. QES adds the IP address and interface to the routing table. e. Close the Static Route window. 4. Click Apply. IPv6 You can configure IPv6 settings on this screen. These settings allow hosts on the same subnet to automatically acquire IPv6 addresses from the NAS. The following NAS services support IPv6: • CIFS/SMB • NFS • FTP • iSCSI • SNMP • SSH Configuring IPv6 Settings 1.
QES 2.0.0 User Guide 7. Click Apply. Configuring IPv6 DNS Settings 1. Go to Control Panel > System > Network > IPv6 > DNS Server . 2. Select one of the following options. Option Automatically obtain the IP address using DHCP. Manually specify the IP address. User Action Select Obtain DNS server address automatically. a. Select Use the following DNS server address. b. Obtain the IP addresses of the primary and the secondary DNS servers from your network administrator or ISP. c.
QES 2.0.0 User Guide 2. Select Use a proxy server. 3. Specify a proxy server and port number. All internet requests will pass through this proxy server. 4. Optional: Select Authentication. 5. Optional: Specify a username and password. 6. Click Apply. Security Security Level Go to Control Panel > System > Security > Security Level to select the security level for all your NAS connections.
QES 2.0.0 User Guide 3. Click Add. The IP configuration window appears. 4. Select IPv4 or IPv6. 5. Specify an IP address, netmask, or IP range. 6. Click Create. Tip To remove an IP address, netmask, or IP range, select an entry from the table, then click Remove. 7. Click Apply. Network Access Protection Network access protection enhances system security. You can block an IP for a specific period or indefinitely after a specified number of unsuccessful connection attempts.
QES 2.0.0 User Guide Tip Click View Sample to view a valid SSL certificate sample. 3. Specify a private key. Tip Click View Sample to view a valid private key sample. 4. Click Apply. Downloading the SSL Certificate and Private Key 1. Go to Control Panel > System > Security > Certificate & Private Key . 2. Click Download Certificate. The SSL certificate is downloaded. 3. Click Download Private Key. The private key is downloaded. Restoring the Default SSL Certificate and Private Key 1.
QES 2.0.0 User Guide Reset Button You must enable the configuration reset switch to perform a basic or advanced system reset using the NAS reset button. You can enable the configuration reset switch on the General screen ( Control Panel > System > Hardware > General ). For details on reset options, see System Reset and Restore to Factory Default. Buzzer The buzzer inform you of any ongoing NAS operations or errors.
QES 2.0.0 User Guide 2. Select Set fan rotation speed manually. 3. Select a fan speed. 4. Click Apply All. Backup Battery Unit (BBU) You can schedule a learning cycle for the backup battery units (BBUs). A learning cycle is when a controller performs a battery calibration operation to determine the battery's condition. During this cycle, the system switches to write-through mode to protect data integrity. In write-through mode, the NAS writes data directly to HDDs/SSDs instead of writing to the RAM first.
QES 2.0.0 User Guide 2. Select a power recovery setting. • Resume the server to the previous power-on or power-off status. • Turn on the server automatically. • The server should remain off. 3. Click Apply. Notification You can configure the NAS to send you alert messages when system events, such as warnings or errors, occur. Email Alerts You can configure an SMTP server so you can receive alert notifications through email. Configuring an Email Server 1.
QES 2.0.0 User Guide Field Secure connection User Actions Select one of the following options. • SSL: Use SSL to secure the connection. • TLS: Use TSL to secure the connection. • None: Do not use a secure connection. QNAP recommends enabling a secure connection if the SMTP server supports it. 4. Click Apply. SMS Alerts Configuring the SMSC server settings allows QES to send SMS messages to specified phone numbers from the NAS. You can use the default SMS service or specify a custom service provider.
QES 2.0.0 User Guide Field URL template text Description Specify the URL template text according to the format of your SMS service provider. Use the following replaceable URL template parameters: • @@UserName@@: Specify the username for this connection. • @@Password@@: Specify the password for this connection. • @@PhoneNumber@@: Specify the phone number where the SMS messages are sent. This parameter is required. • @@Text@@: Specify the text content of the SMS message. This parameter is required.
QES 2.0.0 User Guide d. Click Send a test SMS message. 5. Click Apply. Firmware Update Checking for Live Updates 1. Go to Control Panel > System > Firmware Update > Live Update . 2. Perform one of the following actions: Action Description Click Check for Live Update. QES immediately checks for firmware updates. Select Automatically check if a newer version is available when logging into the NAS web administration interface. QES periodically checks for firmware updates.
QES 2.0.0 User Guide Option Description Restart the system without interrupting services This option is only available on dual-controller ES NAS models. The NAS passes control from the primary controller to the secondary controller, and then restarts. After restarting, the NAS passes control back to the primary controller. This process takes more time but ensures that all services stay running. 6. Click OK.
QES 2.0.0 User Guide Backup/Restore Backing Up the System Settings 1. Go to Control Panel > Sytem > Backup/Restore > Backup/Restore Settings . 2. Click Backup. QES exports the system settings as a BIN file. Restoring the System Settings Warning If the backup files contain users or groups that already exist on the NAS, QES overwrites the duplicate information on the NAS. 1. Go to Control Panel > Sytem > Backup/Restore > Backup/Restore Settings . 2. Select a system settings BIN file. 3. Click Restore.
QES 2.0.0 User Guide System Reset Advanced system reset Description This performs a basic system reset and deletes all user and user group settings. It does not delete user data. User Action Use one of the following methods: • Advanced system reset using QES a. Go to Control Panel > System > Hardware > Backup/Restore > Restore to Factory Default . b. Click Reset System Pool. • Advanced system reset using the reset button a. Power on the NAS. b. Press and hold the reset button for 10 seconds.
QES 2.0.0 User Guide Configuring an SNMP UPS 1. Ensure that the NAS is connected to the same network as the UPS. 2. Go to Control Panel > System > External Device > UPS . 3. Select Enable UPS Support. 4. Specify the IP address of the network UPS server. 5. Select a power failure option for the NAS. Option Description Turn off the server after the AC power fails The NAS shuts down after a specified time and then remains powered off.
QES 2.0.0 User Guide Phase Phase 2: From the end of your specified waiting time to when the UPS runs out of power Scenario NAS Behavior The power does not resume and the NAS is in auto-protection mode. The NAS stops all running services. All shared folders and iSCSI LUNs become inaccessible. The power does not resume and the NAS is powered off. The NAS remains powered off. The power resumes and the NAS is in auto-protection mode. The NAS reboots and resumes its previous state.
QES 2.0.0 User Guide System Event Logs QES stores a maximum of 10,000 event logs, including warnings, errors, and information messages. You can perform the following actions: • Delete a single entry: Right-click on the log message. • Delete all logs: Click Clear All.
QES 2.0.0 User Guide Action Archive connection logs when the number of logs reaches 10,000. Steps 1. Click Options. 2. Select When the number of log entries reaches 10,000, archive the connection logs. 3. Select a folder for storing log files. Online Users This screen shows the users that are currently connected to the NAS, ordered by network service. You can right-click on a log to disconnect the IP connection and block the IP.
QES 2.0.
QES 2.0.0 User Guide 5. Privilege Go to Control Panel > Privilege to configure the privilege settings, disk quotas, and domain security on the NAS. Users Default User Accounts User Account Description admin This account can configure settings, create users, and install applications. You cannot delete this account. Guest Users without dedicated accounts can use this account to view and modify files. You cannot delete this account. User Creation Creating a Local User 1.
QES 2.0.0 User Guide For details, see Editing a User's Groups. 5. Specify the user's shared folder permissions. For details, see Editing a User's Shared Folder Permissions. 6. Specify the user's application privileges. For details, see Editing Application Privileges. 7. Click Create. QES creates the local user account and adds it to the displayed list of users. Creating Multiple Users 1. Go to Control Panel > Privilege > Users . 2. Click Create > Create Multiple Users .
QES 2.0.0 User Guide File Format Description TXT Create user account lists using a text editor. For details, see Creating a TXT User Account List. CSV Create user account lists using Microsoft Excel. For details, see Creating a CSV User Account List. BIN QNAP NAS devices can export user account information, including quota settings, to BIN files. For details, see Exporting Users and Quota. Creating a TXT User Account List 1. Create a new file in a text editor. 2.
QES 2.0.0 User Guide 3. Save the workbook as a CSV file. Important If the list contains multi-byte characters, open the file using a text editor and then save with UTF-8 encoding. Importing Users 1. Go to Control Panel > Privilege > Users . 2. Click Create > Import/Export Users . The Import/Export Users window appears. 3. Select Import user and user group settings. 4. Click Browse, and then select the file that contains the user account list.
QES 2.0.0 User Guide 6. Click Apply. QES saves the new password. Editing User Account Profiles 1. Go to Control Panel > Privilege > Users . 2. Identify a user. 3. Under Action, click . The Edit Account Profile window appears. 4. Modify any of the following information. Field Description Email (optional) Specify the user's email address. Phone number Specify the user's phone number. The information is for your reference and is not used by QES.
QES 2.0.0 User Guide 3. Under Action, click . The Edit Application Privileges window appears. 4. Select the applications that the user is allowed to access. 5. Click Apply. QES saves the changes. Deleting Users 1. Go to Control Panel > Privilege > Users 2. Select the user accounts that you want to delete. 3. Click Delete. A warning message appears. 4. Click OK. QES deletes the selected user accounts. Home Folders Enabling home folders creates a personal folder for each local and domain user on the NAS.
QES 2.0.0 User Guide Creating User Groups 1. Go to Control Panel > Privilege > User Groups 2. Click Create. The Create a User Group window appears. 3.
QES 2.0.0 User Guide 2. Identify a user group. 3. Under Action, click . The Edit User Group window appears. 4. Select the users you want to include or remove from the group. 5. Click Apply. QES saves the changes. Deleting User Groups 1. Go to Control Panel > Privilege > User Groups 2. Select the user groups that you want to delete. 3. Click Delete. A warning message appears. 4. Click OK. QES deletes the selected user groups.
QES 2.0.0 User Guide User Permission No Access User Group Permission Actual Permission Not Specified No Access Read Only Read Only Read/Write Read/Write Not Specified No Access Editing a User's Shared Folder Permissions 1. Go to Control Panel > Privilege > Users 2. Identify a user. 3. . Under Action, click The Edit Shared Folder Permissions window appears. 4. Select the permissions the user will have for each shared folder.
QES 2.0.0 User Guide Quota To efficiently allocate storage space, you can specify a quota value (in megabytes or gigabytes) that applies to all users. When the feature is enabled, QES prevents users from uploading data to the NAS once the quota is reached. By default, no quotas are set for the users. Configuring Quota Settings 1. Go to Control Panel > Privilege > Quota . 2. Select Enable a quota for all users. 3. Specify the Quota size on the disk. 4. Click Apply.
QES 2.0.0 User Guide Active Directory (AD) Authentication Active Directory (AD) is a hierarchical data center that centrally holds information for users, user groups, and computers for secure access management. Windows environments use AD to store, share, and manage a network's information and resources. When you join a NAS to an AD domain, the NAS automatically imports all of the AD server's user accounts. AD users will be able to use the same login details to access the NAS.
QES 2.0.0 User Guide 5. Click Manual Configuration. The Active Directory box appears. 6. Specify the following AD information: Field Description Domain NetBIOS Name Example: qnap AD Server Name Example: dc1 Domain Example: qnap.com Domain Administrator User Name The specified user must have administrator access rights to the AD domain. Example: admin Domain Administrator Password Example: password123 Organizational Unit (Optional) You can specify the organizational unit the NAS belongs to.
QES 2.0.0 User Guide Trusted domains are configured in AD. You can only enable trusted domains on the NAS. By default, this feature is disabled in QES. Enabling Trusted Domain Authentication 1. Log on to the NAS as an administrator. 2. Go to Control Panel > Network & File Services > Win/NFS > Microsoft Networking . 3. Click Advanced Options. The Advanced Options window appears. 4. Select Enable trusted domains. 5. Click Apply. The Advanced Options window closes. 6. Click Apply.
QES 2.0.0 User Guide Field Description Users Base DN Organizational unit (OU) where users are stored Example: ou=people,dc=mydomain,dc=local Groups Base DN OU where groups are stored Example: ou=group,dc=mydomain,dc=local 5. Click Apply. The LDAP authentication options window appears. 6. Select which users are allowed to access the NAS. For details, see LDAP Authentication Options. 7. Click Finish.
QES 2.0.0 User Guide zcat /usr/share/doc/samba-doc/examples/LDAP/samba.schema.gz > /etc/ldap/schema/samba.schema When editing openldap server configuration files like /etc/ldap/slapd.conf , the following lines should be present: include /etc/ldap/schema/samba.schemainclude /etc/ldap/schema/cosine.schemainclude /etc/ldap/schema/inetorgperson.schema include /etc/ldap/schema/nis.
QES 2.0.0 User Guide 6. Network and File Services Settings Win/NFS Microsoft Networking Configuring Microsoft Networking Settings 1. Go to Control Panel > Network & File Services > Win/NFS > Microsoft Networking . 2. Select Enable file service for Microsoft Networking. 3. Specify the following: Setting User Action Server description (Optional) Specify a description that contains a maximum of 256 characters. The description must enable users to easily identify the NAS on a Microsoft network.
QES 2.0.0 User Guide Option Local master browser User Action Select this option to use the NAS as a local master browser. A local master browser is responsible for maintaining the list of devices in a specific workgroup on a Microsoft network. When deselected, another device on the network maintains the device list. Important To use the NAS as local master browser, you must specify the name of the workgroup that your NAS belongs to. The default workgroup in Windows is "workgroup".
QES 2.0.0 User Guide • To connect to the NAS from Linux using NFS, see Mounting a Shared Folder on a Linux Computer. . Enabling the NFS Service 1. Go to Control Panel > Network & File Services > Win/NFS > NFS Service . 2. Select Enable NFS Service. 3. Click Apply. FTP The NAS FTP service helps optimize FTP data transfer. To use the service, you must configure the settings and then connect the NAS to an FTP client such as FileZilla. Configuring the FTP Service Settings 1.
QES 2.0.0 User Guide Configuring the FTP Service Advanced Settings 1. Go to Control Panel > Network & File Services > FTP > Advanced . 2. Specify the following information: Setting Passive FTP port range User Action Select one of the following options. • Use the default port range: Use ports 55536 to 56559. • Define port range: Specify a port range larger than 1023. Important When specifying a custom port range, ensure that your router and firewall ports are open.
QES 2.0.0 User Guide Configuring the SNMP Settings 1. Go to Control Panel > Network & File Services > SNMP . 2. Select Enable SNMP Service. 3. Specify the following information: Setting User Action Port number Specify the port that the SNMP manager will use to connect to the NAS. SNMP Trap Level Select the type of alert messages that the NAS will send to the SNMP manager. • Information: QES sends information regarding ongoing or scheduled NAS operations.
QES 2.0.0 User Guide • Special characters: All except " ' / \ 2. Optional: Select Use Authentication. a. Specify the authentication protocol. Tip You can select either HMAC-MD5 or HMAC-SHA. If you are unsure about this setting, QNAP recommends selecting HMAC-SHA. b. Specify an authentication password that contains 8 to 64 ASCII characters. 3. Optional: Select Use Privacy. a. Specify the privacy protocol. Tip You can select either DES or AES.
QES 2.0.0 User Guide 3. Click Apply. Network Recycle Bin The Network Recycle Bin contains files that users have deleted from the NAS through File Station, FTP, and Samba. You can specify a file retention period and the file types that will be excluded from the bin. Configuring the Network Recycle Bin 1. Go to Control Panel > Network & File Services > Network Recycle Bin . 2. Select Enable Network Recycle Bin. 3. Optional: Specify the file retention time. This field supports a maximum of 9999 days.
QES 2.0.0 User Guide 7. High Availability About High Availability High availability enables you to manage the storage controllers of your NAS. QNAP ES Series NAS devices are designed with a dual active-active controller architecture. If one controller fails, the other one immediately takes over to eliminate downtime. Important TES NAS models do not support high availability.
QES 2.0.0 User Guide System Components Select a system component in the left panel to see it's location within the main NAS chassis and additional hardware information.
QES 2.0.0 User Guide Component NAS host Description The ES NAS HA Information Model name, server name, firmware version, write mode Additional Information Write mode: • Write-back: QES writes incoming data to NVRAM first, notifies the host that the write command was completed, and then writes the data to disk storage later. • Write-through: QES writes incoming data to both NVRAM and disk, and then notifies the host that the write command was completed. This mode is enabled when a BBU is not working.
QES 2.0.0 User Guide Component SCA, SCB Description Storage controller HA Information Host name, machine status, initialized Additional Information Machine status: • power_on: The controller is working normally. • power_off: The controller is powered off. • empty: There is no controller installed in the bay. • connecting: The communication channel between SCA and SCB is not established. • boot: The communication channel between SCA and SCB is established. The controller is starting up.
QES 2.0.0 User Guide Status Indicator Description HA ready This shows the current high availability status of the NAS. Dual Path This shows the status of the connections between the storage controllers and the JBODs. HA Ready Status Status Description Active-Active Both controllers on the NAS are working properly and active. Taking over Only one controller is active and it is taking control from the other controller. Takeover Only one controller is active.
QES 2.0.0 User Guide Cluster Options Setting Description System failover protection When a controller fails, the other controller automatically takes over. Failover when network fails When a controller becomes inaccessible as a result of network connection failure, the other controller automatically takes over. Failover when JBOD fails When a JBOD that is connected to a controller becomes inaccessible, the other controller automatically takes over.
QES 2.0.0 User Guide 8. Notices BSD License Copyright © 2016, QNAP Systems, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.
QES 2.0.0 User Guide 1.9. Modifications means the Source Code and Executable form of any of the following: A. Any file that results from an addition to, deletion from or modification of the contents of a file containing Original Software or previous Modifications; B. Any new file that contains any part of the Original Software or previous Modification; or C. Any new file that is contributed or otherwise made available under the terms of this License. 1.10.
QES 2.0.0 User Guide (c) The licenses granted in Sections 2.2(a) and 2.2(b) are effective on the date Contributor first distributes or otherwise makes the Modifications available to a third party. (d) Notwithstanding Section 2.
QES 2.0.0 User Guide distributed or otherwise made available under any subsequent version of the License, You must distribute and make the Covered Software available under the terms of the version of the License under which You originally received the Covered Software. Otherwise, You may also choose to use, distribute or otherwise make the Covered Software available under the terms of any subsequent version of the License published by the license steward. 4.3.
QES 2.0.0 User Guide INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU. 8. U.S. GOVERNMENT END USERS. The Covered Software is a commercial item, as that term is defined in 48 C.F.R. 2.101 (Oct. 1995), consisting of commercial computer software (as that term is defined at 48 C.F.R. 252.227-7014(a)(1)) and commercial computer software documentation as such terms are used in 48 C.F.R. 12.212 (Sept. 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.
QES 2.0.0 User Guide To protect your rights, we need to prevent others from denying you these rights or asking you to surrender the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you modify it: responsibilities to respect the freedom of others. For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the recipients the same freedoms that you received.
QES 2.0.0 User Guide The “source code” for a work means the preferred form of the work for making modifications to it. “Object code” means any non-source form of a work. A “Standard Interface” means an interface that either is an official standard defined by a recognized standards body, or, in the case of interfaces specified for a particular programming language, one that is widely used among developers working in that language.
QES 2.0.0 User Guide You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee. 6. Conveying Modified Source Versions. You may convey a work based on the Program, or the modifications to produce it from the Program, in the form of source code under the terms of section 4, provided that you also meet all of these conditions: a. The work must carry prominent notices stating that you modified it, and giving a relevant date. b.
QES 2.0.0 User Guide e. Convey the object code using peer-to-peer transmission, provided you inform other peers where the object code and Corresponding Source of the work are being offered to the general public at no charge under subsection 6d. A separable portion of the object code, whose source code is excluded from the Corresponding Source as a System Library, need not be included in conveying the object code work.
QES 2.0.0 User Guide d. Limiting the use for publicity purposes of names of licensors or authors of the material; or e. Declining to grant rights under trademark law for use of some trade names, trademarks, or service marks; or f.
QES 2.0.0 User Guide a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it. 12. Patents. A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on which the Program is based. The work thus licensed is called the contributor's “contributor version”.
QES 2.0.0 User Guide Notwithstanding any other provision of this License, you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work.
