TS-x31K TS-131K TS-231K TS-431K User Guide Document Version: 3 10/07/2020
TS-x31K User Guide Contents 1. Preface About This Guide.......................................................................................................................................... 3 Audience.......................................................................................................................................................3 Document Conventions................................................................................................................................ 3 2.
CE Notice....................................................................................................................................................42 FCC Notice................................................................................................................................................. 42 VCCI Notice................................................................................................................................................ 43 BSMI Notice.......................
TS-x31K User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x31K NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
TS-x31K User Guide 2. Product Overview This chapter provides basic information about the QNAP TS-x31K NAS. About the TS-x31K The TS-x31K is powered by Annapurna Labs Alpine AL-214 ARMv7 processors for multi-tasking. The TSx31K ensures data security and performance with built-in AES 256-bit encryption engines. It features a USB One Touch Copy port for quick and convenient backup and data transfer.
TS-x31K User Guide Component Drive compatibility TS-131K TS-231K TS-431K 3.5-inch bays: • 3.5-inch SATA hard disk drives 2.5-inch bays: • 2.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives SSD cache acceleration support Hot-swapping • 3.5-inch drive bays:1 • 3.5-inch drive bays:1 to 2 • 3.5-inch drive bays:1 to 4 Supported Network Gigabit Ethernet ports 1 x GbE RJ45 2 x GbE RJ45 External I/O Ports & Expansion Slots USB ports Front: 1 x USB 3.
TS-x31K User Guide Component Security slot TS-131K TS-231K TS-431K Kensington security slot Components Front Panel TS-131K No. Component No. Component 1 Status LED 5 Power button 2 LAN LED 6 USB One Touch Copy button 3 USB LED 7 USB 3.
TS-x31K User Guide TS-231K No. Component No. Component 1 Status LED 5 Drive 2 LED 2 LAN LED 6 Power button 3 USB LED 7 USB One Touch Copy button 4 Drive 1 LED 8 USB 3.2 Gen 1 One Touch Copy Type-A port TS-431K No. Component No.
TS-x31K User Guide No. Component No. Component 3 USB LED 8 Power button 4 Drive 1 LED 9 USB One Touch Copy button 5 Drive 2 LED 10 USB 3.2 Gen 1 One Touch Copy Type-A port Rear Panel TS-131K No. Component No. Component 1 Reset button 4 USB 3.
TS-x31K User Guide TS-231K, TS-431K No. Component No. Component 1 Reset button 5 USB 3.
TS-x31K User Guide TS-231K TS-431K Package Contents Item Quantity TS-x31K 1 AC power adapter 1 Power cord 1 Ethernet cable 1 x 1GbE (Cat 5e) Product Overview 10
TS-x31K User Guide Item Quantity Screws for 3.5-inch drives • TS-131K:4 • TS-231K:8 • TS-431K:16 Screws for 2.5-inch drives • TS-131K:3 • TS-231K:6 • TS-431K:12 Quick Installation Guide (QIG) 1 Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.
TS-x31K User Guide Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source. • Moving components: Keep your body parts away from other moving components. Installation Requirements Category Environment Item • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.
TS-x31K User Guide 5. Connect the power cord and all applicable cables. 6. Power on the NAS. For details, see Front Panel. 7. Install QTS. For details, see QTS Installation.
TS-x31K User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-x31K is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives. Installing 3.5-inch Drives on a 3.5-inch Tray Warning • Installing a drive deletes all data on the drive.
TS-x31K User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray.
TS-x31K User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Optional: Attach the screws to further secure the drive.
TS-x31K User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Optional: Lock the tray.
TS-x31K User Guide 5. Power on the NAS. Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS. 2. Remove the drive tray. a.
TS-x31K User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray.
TS-x31K User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the screws. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle.
TS-x31K User Guide c. Optional: Lock the tray. Connecting USB Expansion Units The TS-x31K supports USB expansion units. For details, please see table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion.
TS-x31K User Guide Expansion Unit Model TR-002 Description Required Accessories • Uses a USB 3.2 Gen 2 Type-C USB 3.2 Gen 2 Type-A to Type-C interface cable • Supports SATA TR-004 • Uses a USB 3.2 Gen 1 Type-C USB 3.2 Gen 1 Type-A to Type-C interface cable • Supports SATA TL-D800C • Uses a USB 3.2 Gen 2 Type-C USB 3.2 Gen 2 Type-A to Type-C interface cable • Supports SATA 1. Connect the expansion unit to the NAS. a. Connect the USB cable to the USB Type-B or USB Type-C port on the expansion unit.
TS-x31K User Guide QTS Installation Method Qfinder Pro installation (Recommended) Description If the NAS is connected to your local area network, you can do the following: • Locate the NAS using Qfinder Pro. Requirements • Computer • Network cable • Qfinder Pro installer • Complete the steps in the Smart Installation Guide wizard. Cloud installation If the NAS is connected to the internet, you can do the following: • Scan the QR code on the NAS.
TS-x31K User Guide • Password: Specify an administrator password with 1 to 64 characters. The password supports all ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP). 12. Click Next. 13. Select the types of devices that you will use to access shared folders on the NAS. 14. Click Next. 15.
TS-x31K User Guide Note You must return to this page to complete the installation after creating an account. 6. Specify the myQNAPcloud device name for the NAS. Note • The myQNAPcloud device name is used when remotely accessing the NAS. • For security purposes, the myQNAPcloud Link remote connection service will be disabled on your NAS after initialization. You can enable it by connecting to QTS through LAN and then installing myQNAPcloud Link. 7. Click Next. 8. Perform any of the following actions.
TS-x31K User Guide 20. Click Confirm. QTS is installed.
TS-x31K User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 seconds. The NAS powers off. Force power off Press and hold the button for 5 seconds. The NAS shuts down. Important Use this method only when the NAS is unresponsive. Reset Button Operation Basic system reset User Action Press and hold the button for 3 seconds.
TS-x31K User Guide LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network. For details on the location of the LEDs, see Components. LED System Status Status Flashes green and red alternately every 0.5 seconds Description • The drive is being formatted. • The NAS is being initialized. • The operating system is being updated.
TS-x31K User Guide LED USB Status Flashes blue every 0.5 sec Description • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed. • Data is being copied to or from a USB or eSATA device. Blue A USB device is being detected in the front USB port. Off • No USB device is detected.
TS-x31K User Guide Basic Operations 30
TS-x31K User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Hot-swapping Failed Drives The NAS supports hot-swapping of drives in the following situations: • RAID 1: One member drive fails • RAID 5: One member drive fails • RAID 6: One or two member drives fail 1. Log on to QTS. 2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD . 3. Locate the failed drive. 4.
TS-x31K User Guide Recovering Unintentionally Removed Healthy Drives The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, or RAID 6 volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
TS-x31K User Guide 6.
TS-x31K User Guide 7. Notices This chapter provides information about warranty, disclaimers, licensing, and federal regulations. Limited Warranty QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted against defects in materials and workmanship for a period of one (1) year or more from the date printed on the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.
TS-x31K User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price.
TS-x31K User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion. 2. Source Code. The “source code” for a work means the preferred form of the work for making modifications to it.
TS-x31K User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program.
TS-x31K User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source. Regardless of what server hosts the Corresponding Source, you remain obligated to ensure that it is available for as long as needed to satisfy these requirements. e.
TS-x31K User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version; or d.
TS-x31K User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations.
TS-x31K User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
TS-x31K User Guide END OF TERMS AND CONDITIONS CE Notice This QNAP NAS complies with CE Compliance Class B. FCC Notice FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
TS-x31K User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (CR(VI)) 多溴联苯 (PBB) 多溴二苯醚 (PBDE) 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 0 0 0 0 0 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的
TS-x31K User Guide 部件名称 有毒有害物质或元素 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (CR(VI)) 多溴联苯 (PBB) 多溴二苯醚 (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices 44
