Configuration Intra-Cell Blocking (Base Station Unit Only) MP.11 4954-R Installation and Management Enter the MAC address of the SU. Select Enable from the drop-down menu for the Group Index Click Add. The MAC address is assigned to the groups. Additions to the MAC Table take effect immediately after clicking the Add button. You can Enable, Disable, Delete, or Reassign the groups for a MAC address by using the Edit/Delete Table Entries button.
Configuration VLAN Parameters MP.11 4954-R Installation and Management VLAN Parameters Virtual LAN (VLAN) implementation in the Tsunami products: • Lets the BSU and SU be used in a VLAN-aware network. • Processes IEEE 802.1Q VLAN-tagged packets. Network resources behind the BSU and SU can be assigned to logical groups. Overview VLAN Modes Transparent Mode Transparent mode is available on both the SU and the BSU. This mode is equivalent to NO VLAN support and is the default mode.
Configuration VLAN Parameters MP.11 4954-R Installation and Management BSU and SU in Transparent Mode When the BSU is in Transparent mode, all associated SUs must be in Transparent mode. How the BSU and SUs function in Transparent mode is described in the following table.
Configuration VLAN Parameters BSU Function – Trunk Mode • Up to 256 VLAN IDs can be configured on a BSU. MP.11 4954-R Installation and Management SU Function – Trunk Mode • Up to 16 VLAN IDs can be configured on an SU. SU Function – Access Mode • SU discards all tagged frames received from the Ethernet interface and all untagged frames received from the • SU discards all untagged frames • BSU discards all untagged BSU (unexpected).
Configuration VLAN Parameters MP.11 4954-R Installation and Management The following parameters are configurable: • BSU VLAN Mode: The BSU VLAN mode can be either Transparent or Trunk. By default, the BSU is in Transparent mode. • Management VLAN ID: The Management VLAN ID is configurable in any mode. The management VLAN ID has a default value of untagged and may be configured with a value in the range of 1 to 4095.
Configuration VLAN Parameters MP.11 4954-R Installation and Management Restricting Unit Management Management access to the unit can be easily secured by making management stations or hosts and the unit itself members of a common VLAN. Simply configure a non-zero management VLAN ID: management of the unit will be restricted to members of the same VLAN. CAUTION: If a non-zero management VLAN ID is configured, management access to the unit is restricted to hosts that are members of the same VLAN.
Configuration VLAN Parameters MP.11 4954-R Installation and Management The following parameters are configurable: • MAC: Enter the MAC address of the SU to be configured. • SU VLAN Mode: The SU VLAN mode can be either Transparent, Trunk, or Access (by default, the BSU is in Transparent mode). – When the BSU is in Transparent mode, the SU must be in Transparent mode. – When the BSU is in Trunk mode, the SU must be in either Access mode or Trunk mode.
Configuration VLAN Parameters MP.11 4954-R Installation and Management Typical User VLAN Configurations VLANs segment network traffic into groups, which lets you limit broadcast and multicast traffic. These groups enable hosts from different VLANs to access different resources using the same network infrastructure. Hosts using the same physical network are limited to those resources available to their workgroup.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management QoS (Quality of Service) Parameters The Quality of Service (QoS) feature is based on 802.16 standard and defines the classes, service flows (SFCs), and packet identification rules (PIRs) for specific types of traffic.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management To add entries to the PIR Table, click the Add Table Entries button. Enter the Rule Name and select Enable or Disable from the Entry Status drop-down box, then click Add to add the entry. Once the new entry appears on the screen (as shown below), click its Details button to view/edit its parameters. QoS SFC Configuration Click Configure > QoS > QoS SF Class. The 7 predefined SFCs are shown.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management To add entries to the SFC Table, click the Add Table Entries button. The following parameters are configurable: • SF Name: Enter the name of the SF class you want to add. • SF Schd Type: This field can be set to BE (Best Effort) or RtPS (Real-Time Polling Service). • SF Direction: This field can be set to Downlink (traffic from BSU to SU) or Uplink (traffic from SU to BSU).
Configuration QoS (Quality of Service) Parameters No. of messages in a burst: 4 3 2 1 • MP.11 4954-R Installation and Management % of the maximum throughput: 100% 97.6% 92.9% 76.2% SF Entry State: This field can be set to Enable, Disable, or Delete. Click Add to add the entry. The new entry will appear on the screen, taking up the next sequential index entry. To make changes to the entries of the SFC Table, click the Edit/Delete Table Entries button. Enter your changes and click OK.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management To edit an existing SFC associated to this QoS Class click its Details button. You may enable, disable or delete this SFC entry by clicking on the Status drop-down box and then clicking OK. You may also delete a PIR associated to this SFC by clicking on the Status drop-down box and then clicking OK, or add a new PIR to this SFC. To add more PIRs to this SFC click the Add Table Entries button.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management The following parameters are configurable: • PIR Table Reference Index: Select one of the possible PIRs that have been previously configured from the dropdown box. • PIR Priority: This priority per rule defines the order of execution of PIRs during packet identification process. The PIR priority is a number in the range 0-63, with priority 63 being executed first, and priority 0 being executed last.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management • SF Table Reference Index: Select one of the possible SFCs that have been previously configured from the dropdown box to associate to this QoS Class. • PIR Table Reference Index: Select one of the possible PIRs that have been previously configured from the dropdown box to associate to this SFC. • PIR Priority: This priority per rule defines the order of execution of PIRs during packet identification process.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management QoS SU Configuration Click Configure > QoS > QoS SU. This screen defines which QoS Classes will be associated to which given SUs by using their MAC addresses. To add entries to the QoS SU Table, click the Add Table Entries button. The following parameters are configurable: • SU MAC Address: The MAC Address of the SU you want to associate to a specific QoS Class.
Configuration QoS (Quality of Service) Parameters MP.11 4954-R Installation and Management Enter your changes and click OK. To delete an entry, click the Status drop-down box and select Delete, then click OK.
Configuration SU Access to the Public Network (NAT) MP.11 4954-R Installation and Management SU Access to the Public Network (NAT) The NAT (Network Address Translation) feature lets hosts on the Ethernet side of the SU transparently access the public network through the BSU. All hosts in the private network can have simultaneous access to the public network. NOTE: The NAT tab is available for SUs in Routing mode only.
Configuration SU Access to the Public Network (NAT) MP.11 4954-R Installation and Management 1. Click the Add Table Entries button. 2. Enter the Local IP Address of the host on the Ethernet side of the SU. 3. Select the Port Type: TCP, UDP, or Both. 4. Enter the Start Port and End Port. 5. Click Add. Editing Entries To make changes to an entry: 1. Click the Edit/Delete Table Entries button. 2. Enter your changes. To delete an entry, click the Status drop-down box and select Delete 3. Click OK.
Configuration SU Access to the Public Network (NAT) Protocol FTP H.323 HTTP TFTP Telnet CUSeeMe IMAP PNM POP3 SMTP RTSP MP.11 4954-R Installation and Management Supported Session Protocols Applications FTP ALG File transfer H.323 ALG Multimedia conferencing Port mapping for inbound Web browser connection. Port mapping for inbound File transfer connection. Port mapping for inbound Remote login connection. Port mapping for inbound and Video conferencing outbound connection.
MP.11 4954-R Installation and Management Monitoring 7 This chapter describes using the Web interface to obtain detailed information about the settings and performance of the unit. Click the Monitor button to access this information. The following tabs appear in the Monitor section: • Wireless • ICMP • Per Station • Features • Link Test • Interfaces • IP ARP Table • IP Routes • Learn Table • RIP • RADIUS • QoS • Temperature NOTE: The Radius tab is available on BSUs only.
Monitoring Wireless MP.11 4954-R Installation and Management Wireless General Performance Click Monitor > Wireless > General to monitor the general performance of the wireless interface. WORP Interface Performance Click Monitor > Wireless > WORP tab to monitor the performance of the WORP Base or WORP SU interfaces. The Registration Last Reason field indicates either a successful registration (a value of 1) or it indicates the reason why the last registration failed.
Monitoring ICMP MP.11 4954-R Installation and Management ICMP Click Monitor > ICMP to view the number of ICMP messages sent and received by the unit. It includes ping, route, and host unreachable messages.
Monitoring Per Station MP.11 4954-R Installation and Management Per Station Click Monitor > Per Station to view Station Statistics. On the SU, the “Per Station” page shows statistics of the BSU to which the SU is registered. On the BSU, it shows statistics of all the SU’s connected to the BSU. The page’s statistics refresh every 4 seconds.
Monitoring Features MP.11 4954-R Installation and Management Features Click Monitor > Features to view the following information. NOTE: A BSU shows how many WORP SUs it can support; the SU shows how many Ethernet hosts it supports on its Ethernet port as the “Max Users on Satellite” parameter.
Monitoring Link Test MP.11 4954-R Installation and Management Link Test Click Monitor > Link Test to find out which wireless stations are in range and to check their link quality. NOTE: Link Test requires Internet Explorer version 6.0 or later. Earlier versions do not support Link Test. Link Test for the unit reports the Signal-to-Noise Ratio (SNR) value in dB; the higher this number, the better the signal quality. Furthermore, it reports the signal level and noise level in dBm.
Monitoring Interfaces MP.11 4954-R Installation and Management Interfaces Click Monitor > Interfaces to view detailed information about the IP-layer performance of the unit’s interfaces. There are two sub-tabs: Wireless and Ethernet. The following figures show both interfaces.
Monitoring IP ARP Table MP.11 4954-R Installation and Management IP ARP Table Click Monitor > IP ARP Table to view the mapping of the IP and MAC addresses of all radios registered at the BSU. This information is based upon the Address Resolution Protocol (ARP).
Monitoring IP Routes MP.11 4954-R Installation and Management IP Routes Click Monitor > IP Routes to view all active IP routes of the unit. These can be either static or dynamic (obtained through RIP). This tab is available only in Routing mode, and you can add routes only when in Routing mode.
Monitoring Learn Table MP.11 4954-R Installation and Management Learn Table Click Monitor > Learn Table to view all MAC addresses the unit has detected on an interface. The Learn Table displays information relating to network bridging. It reports the MAC address for each node that the device has learned is on the network and the interface on which the node was detected. There can be up to 10,000 entries in the Learn Table. This tab is only available in Bridge mode.
Monitoring RIP MP.11 4954-R Installation and Management RIP Click Monitor > RIP to view Routing Internet Protocol data for the Ethernet and Wireless interfaces.
Monitoring RADIUS MP.11 4954-R Installation and Management RADIUS Click Monitor > Radius to view information about the traffic exchanged with a RADIUS server.
Monitoring QoS MP.11 4954-R Installation and Management QoS Click Monitor > QoS to view summary information about the Quality of Service per BSU and for each SU registered with that BSU. This tab is available only on the BSU.
Monitoring Temperature MP.11 4954-R Installation and Management Temperature The feature for reporting and logging internal unit temperature observes and reports the internal temperature of the unit. Temperature is logged and an SNMP trap sent when the internal temperature crosses the limit of 0ºC to 55ºC (at 5 degrees before the limit, the unit issues a warning trap). You can select a recording interval from one to sixty minutes, in 5-minute increments on the Configure: System tab.
MP.11 4954-R Installation and Management Commands 8 This chapter describes the commands that you can issue with the Web Interface. Click the Commands button to access available commands.
Commands Upload Files MP.11 4954-R Installation and Management Upload Files Click Commands > Upload to upload a configuration or log file from the unit to a TFTP server (see TFTP Server Setup for information about the SolarWinds TFTP server software located on your product installation CD). The following parameters may be configured or viewed: • Server IP address: Enter the TFTP Server IP address. • File Name: Enter the name of the file to be uploaded.
Commands Reboot the Unit MP.11 4954-R Installation and Management Reboot the Unit Click Commands > Reboot to reboot the unit’s embedded software. Configuration changes are saved and the unit is reset. CAUTION: Rebooting the unit causes all users currently connected to lose their connection to the network until the unit has completed the reboot process and resumed operation.
Commands Reset the Unit to Factory Default MP.11 4954-R Installation and Management Reset the Unit to Factory Default Click Commands > Reset to restore the configuration of the unit to the factory default values. You can also reset the unit by pressing the RELOAD button located on the side of the power brick. See Hard Reset to Factory Default for more information. CAUTION: Resetting the unit to its factory default configuration permanently overwrites all changes made to the unit.
Commands Set the Help Link Location MP.11 4954-R Installation and Management Set the Help Link Location Click Commands > Help Link to set the location of the help files of the Web Interface. Upon installation, the help files are installed in the C:\Program Files\Tsunami\MP.11 [Product Name]\Help folder. If you want to place these files on a shared drive, copy the Help folder to the new location and specify the new path in the Help Link box.
Commands Downgrade to Previous Release MP.11 4954-R Installation and Management Downgrade to Previous Release Click Commands > Downgrade to downgrade to a previous release. Downgrade currently is supported only to release 2.0.1 and later. Once you enter this command, the unit is downgraded to the specified release and is automatically rebooted. The filename specified and the filename of the image selected for downgrade must be the same version.
MP.11 4954-R Installation and Management Procedures 9 This chapter describes the following procedures: • TFTP Server Setup: Prepares the TFTP server for transferring files to and from the unit. This procedure is used by the other procedures that transfer files. • Web Interface Image File Download: Upgrades the embedded software. • Configuration Backup: Saves the configuration of the unit. • Configuration Restore: Restores a previous configuration through configuration file download.
Procedures TFTP Server Setup MP.11 4954-R Installation and Management TFTP Server Setup A Trivial File Transfer Protocol (TFTP) server lets you transfer files across a network. You can upload files from the unit for backup or copying, and you can download the files for configuration and image upgrades. The SolarWinds TFTP server software is located on the product installation CD, or can be downloaded from http://support.proxim.com.
Procedures Web Interface Image File Download MP.11 4954-R Installation and Management Web Interface Image File Download In some cases, it may be necessary to upgrade the embedded software of the unit by downloading an image file. To download an image file through the Web Interface: 1. Set up the TFTP server as described in TFTP Server Setup. 2. Access the unit as described in Logging in to the Web Interface. 3. Click Commands > Download tab. 4.
Procedures Configuration Backup MP.11 4954-R Installation and Management Configuration Backup You can back up the unit’s configuration by uploading the configuration file. You can use this file to restore the configuration or to configure another unit (see Configuration Restore). To upload a configuration file through the Web Interface: 1. Set up the TFTP server as described in TFTP Server Setup. 2. Access the unit as described in Logging in to the Web Interface. 3. Click Commands > Upload. 4.
Procedures Configuration Restore MP.11 4954-R Installation and Management Configuration Restore You can restore the configuration of the unit by downloading a configuration file. The configuration file contains the configuration information of a unit. To download a configuration file through the Web Interface: 1. Set up the TFTP server as described in TFTP Server Setup. 2. Access the unit as described in Logging in to the Web Interface. 3. Click Commands > Download tab. 4.
Procedures Soft Reset to Factory Default MP.11 4954-R Installation and Management Soft Reset to Factory Default If necessary, you can reset the unit to the factory default settings. Resetting to default settings means that you must configure the unit anew. To reset to factory default settings using the Web Interface: 1. Click Commands > Reset. 2. Click the Reset to Factory Default button. The device configuration parameter values are reset to their factory default values.
Procedures Hard Reset to Factory Default MP.11 4954-R Installation and Management Hard Reset to Factory Default If you cannot access the unit or you have lost its password, you can reset the unit to the factory default settings. Resetting to default settings means you must configure the unit anew. To reset to factory default settings, press and hold the RELOAD button on the side of the unit’s power supply for a minimum of 5 seconds but no more than 10 seconds.
Procedures Forced Reload MP.11 4954-R Installation and Management Forced Reload With Forced Reload, you erase the embedded software. Use this procedure only as a last resort if the unit does not boot and the “Reset to Factory Defaults” procedure did not help. If you perform a Forced Reload, you must download a new image file with the Bootloader (see “Image File Download with the Bootloader” below). CAUTION: The following procedure erases the embedded software of the unit.
Procedures Image File Download with the Bootloader MP.11 4954-R Installation and Management Image File Download with the Bootloader The following procedures download an image file to the unit after the embedded software has been erased with Forced Reload or when the embedded software cannot be started by the Bootloader. A new image file can be downloaded to the unit with ScanTool, or the Command Line Interface through the unit’s serial port.
Procedures Image File Download with the Bootloader MP.11 4954-R Installation and Management 4. When the “Sending Traps to SNMP manager periodically” message is displayed (after about 30 seconds), press the ENTER key. 5. The command prompt is displayed; enter the following commands: set ipaddr set ipsubmask set ipaddrtype static set tftpipaddr set tftpfilename set ipgw reboot For example: set ipaddr 10.0.0.
MP.11 4954-R Installation and Management Troubleshooting 10 This chapter helps you to isolate and solve problems with your unit. In the event this chapter does not provide a solution, or the solution does not solve your problem, check our support website at http://support.proxim.com. Before you start troubleshooting, it is important that you have checked the details in the product documentation.
Troubleshooting Connectivity Issues MP.11 4954-R Installation and Management 5. Disconnect and reconnect power to reset the unit. The terminal program displays Power On Self Tests (POST) messages and displays the following after approximately 90 seconds: Please enter password: HyperTerminal Connection Problems The serial connection properties can be found in HyperTerminal as follows: 1. Start HyperTerminal and select Properties from the File menu. 2.
Troubleshooting Communication Issues MP.11 4954-R Installation and Management Communication Issues Two Units Are Unable to Communicate Wirelessly If a wireless link is possible after testing two units within close distance of each other, then there are two possible reasons why wireless connectivity is not possible while the MP.11 units are at their desired locations: 1.
Troubleshooting Setup and Configuration Issues MP.11 4954-R Installation and Management Setup and Configuration Issues The following issues relate to setup and configuration problems. Lost Password If you lost your password, you must reset the unit to the default settings. See Hard Reset to Factory Default. The default password is public. If you record your password, keep it in a safe place.
Troubleshooting Setup and Configuration Issues • Must have a valid IP address • Must be set for send and receive without time-out • Must be running only during file upload and download MP.
Troubleshooting VLAN Operation Issues MP.11 4954-R Installation and Management VLAN Operation Issues The correct VLAN configuration can be verified by “pinging” wired hosts from both sides of the device and the network switch. Traffic can be “sniffed” on the wired (Ethernet) network. Packets generated by hosts and viewed on one of the backbones should contain IEEE 802.1Q compliant VLAN headers when in Transparent mode.
Troubleshooting Link Problems MP.11 4954-R Installation and Management Link Problems While wireless networking emerges more and more, the number of wireless connections to networks grows every day. The Tsunami MP.11 unit is one of the successful product families used by customers today who enjoy the day after day high-speed, cost-effective connections. To successfully use the connections, technicians must be able to troubleshoot the system effectively.
Troubleshooting Link Problems MP.11 4954-R Installation and Management – Remote Partners indicates how many SUs are connected (in case of a BSU) or whether a Base is connected (in case of a Subscriber). – Base Announces should increase continuously. – Registration Requests and Authentication Requests should be divisible by 3. WORP is designed in a way that each registration sequence starts with 3 identical requests. It is not a problem if, once in a while, one of those requests is missing.
MP.11 4954-R Installation and Management A Frequency Bands and Channels The following table contains information on frequency band and allowed channels/center frequencies by bandwidth. Frequency Bands 4.945 -4.
MP.
Technical Specifications Part Numbers MP.11 4954-R Installation and Management Part Numbers Base Station Unit Part Number 4954-BSUR-US Description Tsunami MP.11 Model 4954-R Base Station Unit with Type-N Connector – US PSU Subscriber Unit Part Number 4954-SUA-US 4954-SUR-US Description Tsunami MP.11 Model 4954-R Subscriber Unit with Type-N Connector – US PSU Tsunami MP.
Technical Specifications Regulatory Approvals and Frequency Ranges MP.11 4954-R Installation and Management Regulatory Approvals and Frequency Ranges QIn Model 4954-R Regulatory Approval and Frequency Ranges Region/Country Country North America USA Canada GHz 4.945-4.990 4.945-4.
Technical Specifications Network Architecture Type MP.11 4954-R Installation and Management Network Architecture Type • Infrastructure Receive Sensitivity • BER=10-6 Maximum Throughput Data Rate 108 Mbps Turbo 54 96 Mbps Turbo 48 72 Mbps Turbo 36 48 Mbps Turbo 24 36 Mbps Turbo 18 24 Mbps Turbo 12 54 Mbps 48 Mbps 36 Mbps 24 Mbps 18 Mbps 12 Mbps 9 Mbps 6 Mbps 4.5 Mbps 3 Mbps 2.
Technical Specifications Range Information • MP.11 4954-R Installation and Management Output Power Values will have a tolerance of +- 1.5 dB Frequency 5.15-5.35 GHz 5.47-5.725 GHz 5.725-5.850 GHz 6-24 Mbps @ 20 MHz 36 Mbps @ 20 MHz 16QAM ½; QPSK ¾; 16QAM ¾ QPSK ½; BPSK ¾; BPSK ½ 15 dBm 13 dBm 16 dBm 13 dBm 16 dBm 13 dBm 48 Mbps @ 20 MHz 64QAM ½ 12 dBm 12 dBm 12 dBm 54 Mbps @ 20 MHz 64QAM ¾ 11 dBm 11 dBm 11 dBm Range Information Integrated Antenna Frequency 36 Mbps 5.15-5.35 GHz (US) 1.2 mi/2.
Technical Specifications Software Specification MP.11 4954-R Installation and Management Software Specification Base Station and Subscriber Units • • Miscellaneous – WORP protocol – Dynamic Data Rate Selection – Transmit Power Control – Antenna Alignment – Integrity Check for Software Upload – 5, 10, and 20 MHz channels Satellite Density – Dynamic Frequency Selection • Redundancy • Bridging and Routing – • • Spanning Tree (802.1D) – Bridge (802.
Technical Specifications Security MP.11 4954-R Installation and Management Base Station Unit • Filtering – Intra Cell Blocking Subscriber Units • Services – NAT (RFC 3022) – DHCP Relay (RFC 2131) Security • WORP provides critical feature support for secure long-range wireless deployments in unlicensed frequency spectrum. • MD5 (embedded in WORP) authentication between BSU and SU. • Filter based on packet information such as unicast/multicast/ broadcast MAC or IP.
Technical Specifications Status LEDs MP.11 4954-R Installation and Management Status LEDs • Two indicators on the RJ-45 connector to indicate power, wireless traffic, and Ethernet traffic Local Configuration Support • RS-232 Serial port – RJ11 port built-into the unit – DB9 Female via a converter (included) Compliance and Standards Safety • UL: 60950, UL50 • CSA: 22.2 No. 60950-00 • IEC: 60950 3rd Ed (1999) Radio Approvals • USA: FCC 15.107, 15-109; 15-203-15.205, 15.207, 15.209; 15.247; 15.
Technical Specifications Dimensions MP.11 4954-R Installation and Management Dimensions Base Station and Subscriber Unit • Packaged: 14.57 in x 13.70 in x 8.19 in (370 mm x 348 mm x 208 mm) Base Station and Subscriber Unit with Type-N Connector • Unpackaged: 10.5 in x 10.5 in x 3.25 in (267 mm x 267 mm x 83 mm) Subscriber Unit with Integrated 21-dBi Antenna Unpackaged: 12.60 in x 12.60 in x 3.
Technical Specifications Warranty MP.
MP.11 4954-R Installation and Management Lightning Protection C Lightning protection is used to maximize the reliability of communications equipment by safely re-directing current from a lightning strike or a power surge traveling along the Cat 5 Ethernet cabling to ground using the shortest path possible. Designing a proper grounding system prior to installing any communications equipment is critical to minimize the possibility of equipment damage, void warranties, and cause serious injury.
MP.11 4954-R Installation and Management Technical Services and Support D Obtaining Technical Services and Support If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation provided with your product.
Technical Services and Support Support Options MP.11 4954-R Installation and Management Support Options Proxim eService Web Site Support The Proxim eService Web site is available 7x24x365 at http://support.proxim.com. On the Proxim eService Web Site, you can access the following services: • New Product Registration: Register your product for free support. • Open a Ticket or RMA: Open a ticket or RMA and receive an immediate reply.
MP.11 4954-R Installation and Management Statement of Warranty E Warranty Coverage Proxim Wireless Corporation warrants that its Products are manufactured solely from new parts, conform substantially to specifications, and will be free of defects in material and workmanship for a Warranty Period of 1 year from the date of purchase.
Statement of Warranty Other Information MP.11 4954-R Installation and Management repair or replacement, the Customer Service Center will provide Buyer a Return Material Authorization (“RMA”) number and shipping instructions. Buyer must return the defective Product to Proxim Wireless, properly packaged to prevent damage, shipping prepaid, with the RMA number prominently displayed on the outside of the container.
