MARK 2 USER MANUAL Technical document 1
MARK 2 USER MANUAL TABLE OF CONTENTS SAFETY INSTRUCTIONS Hardware ...................................................................... 5 Wearables ..................................................................... 5 7th step: Release MARK 2 from Wearables ............. 29 CONFIGURATION TOOL 1st step: Barcode settings ......................................... 30 2nd step: Data formatting - Prefix and suffix............ 30 SCOPE OF DELIVERY AND OVERVIEW ................................................
TROUBLESHOOTING MARK 2 ....................................................................... 35 868/915 MHz - Data transfer .................................... 37 BLE HID - Data transfer............................................... 38 Charging Station S...................................................... 39 DISPOSAL............................................................40 SAFETY AND CERTIFICATION SUPPORT & SERVICE Technical support contact data ................................
ABOUT THESE OPERATING INSTRUCTIONS DOCUMENT OVERVIEW This user manual contains a system overview, technical data about the Hardware and Wearables, detailed step-by-step instructions for using MARK 2 system and information about configuration settings and troubleshooting. It is intended for process planners, configurators and maintenance technicians who are using MARK 2 system for the first time. It is designed so that MARK 2 system can be used safely without prior knowledge.
SAFETY INSTRUCTIONS HARDWARE WEARABLES CAUTION Keep all cables and wires away from high voltage sources! This may otherwise lead to damage or faults due to overvoltage, line noise, electrostatic discharge or other irregularities. CAUTION Keep Wearables away from moving machine parts and do not use without MARK 2! Otherwise the Wearables may get stuck on objects. CAUTION Do not use damaged cables! Otherwise the safe functioning of MARK 2 system cannot be ensured.
SCOPE OF DELIVERY CAUTION Do not use any damaged Hardware or Wearables! Check whether Hardware and Wearables are properly packaged and undamaged. NOTE The Access Point One S is only delivered if connected via 868/915 MHz. MARK 2 ACCESS POINT ONE S - USB CONNECTION MARK 2 ....... Standard or mid-range CHARGING STATION S Charging Station S with power cable (USB-C) and power .............................. supply WEARABLES .............................. Standard Glove ..............................
MARK 2 SYSTEM VIA 868/915 MHz OR BLE HID MARK 2 is a barcode scanner that can read 1D and 2D barcode types. The scanning range is between 10 - 80 cm (standard range) or 30 - 150 cm (mid-range). There are two types of transmission: VIA 868/915 MHz MARK 2 transmits the barcode data via 868 MHz (US frequency: 915 MHz) to the Access Point One S. This is either connected via a USB cable (USB HID mode or USB CDC mode) or a RS232 cable (standard connection) to the end device (terminal, IPC, laptop, etc.).
MARK 2 OVERVIEW TECHNICAL DATA After scanning a barcode, MARK 2 provides feedback signals haptically by vibrations, acoustically by audio signals and visually by LEDs. The serial number on the label attached on the back of the device specifies whether it is a standard or mid-range device. Standard range serial number: M2SR ... Mid-range serial number: M2MR ... MECHANICAL PROPERTIES: Dimensions:............................. 50 x 45 x 16mm Weight:.....................................
DECODER READING RANGE ENVIRONMENTAL CONDITIONS: Drop test:................................. > 50 drops from 6ft (onto concrete) Protection against dust and water:...................................... IP54 Working temperature:............
ACCESS POINT ONE S OVERVIEW TECHNICAL DATA The Access Point One S receives the scanned barcode data from MARK 2 via 868/915 MHz. This barcode data is transmitted to the end device via USB cable or RS232 cable. In the USB HID mode, the Access Point One S simulates a computer keyboard. A standard connection is emulated in the USB CDC mode. In order to use the USB CDC mode, (config.proglove.de) under “Device settings - Output mode” the device must be set to “USB CDC” in the configuration tool.
CONNECTIONS USB CDC CONNECTION: USB HID CONNECTION - KEYBOARD LAYOUT: Baud rate:............................... All standard baud rates are supported. Croatian, Czech, English (GB), English (US), French (Belgium), French (Canada), French (France), German (Germany), German (Switzerland), Italian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Slovakian, Slovenian Standard setting: 115.200 Data bits:................................. 8 Stop bits:................................. 1 Parity:...........
CHARGING STATION S OVERVIEW TECHNICAL DATA The Charging Station S consists of two charging trays that charge two MARK 2 devices at the same time. The charging status is indicated by the LEDs of MARK 2. The LEDs pulse red while in charging mode. When the battery is fully charged, the LEDs pulse green constantly. It takes about 2 hours to charge a MARK 2. The Charging Station S can be attached to work stations, for example, through the attachment openings (with M5 screws or cable ties).
STANDARD GLOVE OVERVIEW PROPERTIES The textile trigger is located on the index finger and is attached to the right or left glove. GENERAL: Packaging unit:.......................... 5 gloves per package NOTE The Standard Glove is available in four different sizes (standard industry sizes 7,8,9,10). Coating:..................................... Nitrile/PU coating SAFETY & CERTIFICATION: Standards:................................. EN388 (2131) EN420 Certification:..............................
LONGLIFE/PALM TRIGGER OVERVIEW PROPERTIES The textile trigger is located on the inside of the hand and is attached to the right or left glove. The Longlife / Palm Trigger can be used in applications where free fingertips are needed or can be worn over other gloves. GENERAL: Packaging unit:....................... 3 gloves per package NOTE The Longlife/Palm Trigger is available in three different sizes (S,M,L). Variable Velcro connection Fastening rail 14 SAFETY & CERTIFICATION: Certification:.........
INDEX TRIGGER OVERVIEW PROPERTIES The textile trigger is located on the index finger and is attached to the right or left glove. The Index Trigger can be used in applications where free fingertips and palms are needed or can be worn over other gloves. GENERAL: Packaging unit:....................... 3 or 10 gloves per package NOTE The Index Trigger is available in three different sizes (S,M,L). SAFETY & CERTIFICATION: Certification:...........................
SETUP OF MARK 2 SYSTEM 1ST STEP: CHARGE MARK 2 2ND STEP: CONNECT THE ACCESS POINT ONE S (868/915 MHZ) CAUTION Only use MARK 2 in a dry Charging Station S and only touch with dry hands! This may otherwise lead to the Charging Station S not functioning properly. CAUTION Only touch the Access Point One S with dry hands! This may otherwise lead to the Access Point One S system not functioning properly. The pins face down. Insert MARK 2 in the Charging Station S.
868 (915) MHz CONNECTION WITH USB CABLE IN USB CDC MODE: CONNECTION WITH RS232 CABLE: 1. Connect the USB cable to the end device. 1. Connect the RS232 with the end device. Connect the power supply to the RS232 and into an external power source. 2. Plug the other end of the USB cable into the RJ45 socket of the Access Point One S. A clear clicking sound confirms the correct fastening. 2. Plug the other end of the cable into the RJ45 socket of the Access Point One S.
3RD STEP: SWITCH ON MARK 2 4TH STEP: CONNECT MARK 2 (868/915 MHZ) CONNECT VIA 868/915 MHz: 1. Position MARK 2 on the fastening rail of the glove. The pins face down. 2. Push MARK 2 down. A clear clicking sound confirms the correct fastening. 3. Press the textile trigger on the glove for about 2 seconds. 18 1. Press the textile trigger on the glove in order to activate the red crosshairs. 2. Aim MARK 2 crosshairs on the Access Point One S and scan the pairing barcode.
4TH STEP: CONNECT MARK 2 (BLE HID) CONNECT VIA BLE HID: MARK 2 can be used to establish a connection via Bluetooth Low Energy Human Interface Device (BLE HID) to an end device. Possible operating systems are: Apple iOS, Google Android, Microsoft Windows. The individual steps for connecting to the respective operating systems for the first time can be found in the following. More detailed information about using MARK 2 system daily can be found in the Quickstart Guide MARK 2 under support.proglove.com.
CONNECT WITH APPLE iOS 11 OR HIGHER: 01 02 03 RESULT Settings MARK 2 - 00000 MARK 2 - 00000 Under: "Settings - Bluetooth” activate the Bluetooth option. 20 Select “MARK 2 - 00000.” Confirm the "Bluetooth Pairing Request.” MARK 2 will flash blue twice and you will hear two beeps. MARK 2 will be shown as connected under “My devices” and is ready for use.
CONNECT WITH GOOGLE ANDROID 4.4 OR HIGHER: 01 02 03 RESULT MARK 2 - 00000 Under "Settings - Connected devices” switch on the Bluetooth option. Tap “Bluetooth” and select “Couple new device.” Select “MARK 2 - 00000.” - 00000 MARK 2 will flash blue twice and you will hear two beeps. MARK 2 will be shown as connected under “My devices” and is ready for use.
CONNECT WITH MICROSOFT WINDOWS 10: 01 02 03 04 MARK 2 - 00000 MARK 2 - 00000 Under “Bluetooth and other devices,” click on “Add Bluetooth and other devices.” 22 Select the option “Bluetooth: Mouses, keyboards and other types.” Select “MARK 2 - 00000.” Click “Done.
RESULT MARK 2 - 00000 MARK 2 will flash blue twice and you will hear two beeps. MARK 2 will be shown as connected under “My devices” and is ready for use.
5TH STEP: SCAN WITH MARK 2 CAUTION For mid-range scanning range: do not look directly into the crosshairs! Otherwise this can lead to temporary blinding effects. MARK 2 is an omnidirectional scanner. MARK 2 can thus scan barcodes from different angles. For a standard range device (serial number: M2SR…), the scanning range is between 10 - 80 cm per application case and barcode size. For a mid-range device (serial number: M2MR…), the scanning range is 30 - 150 cm per application case and barcode size. 1.
868 (915) MHz 6TH STEP: DISCONNECT MARK 2 (868/915 MHZ) DISCONNECT MARK 2 FROM THE ACCESS POINT ONE S: DISCONNECT THE CONNECTION CABLE FROM THE ACCESS POINT ONE S: Use MARK 2 to scan the pairing code of a different Access Point One S. 1. Press an elongated object (e.g. paper clip) into the opening on the top of the Access Point One S to open the safety closure. RESULT MARK 2 is disconnected from Access Point One S and is connected to the new Access Point One S. 2.
6TH STEP: DISCONNECT MARK 2 (BLE HID) NOTE: Only disconnect MARK 2 if this is to be newly connected to another end device. DISCONNECT FROM APPLE iOS: 01 02 03 Tap on “Forget this device.” Confirm “Forget device.” RESULT MARK 2 - 00000 Under: "Settings - Bluetooth,” tap on the symbol. 26 MARK 2 will flash red three times and you will hear three beeps. MARK 2 will no longer be shown as connected under “Other devices.
DISCONNECTING FROM GOOGLE ANDROID: 01 02 RESULT - 00000 - 00000 In the Bluetooth option under “Connected devices” tap on the gear wheel symbol of “MARK 2 - 00000.” Select “Remove.” MARK 2 will flash red three times and you will hear three beeps. MARK 2 will no longer be shown as connected under “Other devices.
DISCONNECTING FROM MICROSOFT WINDOWS: 01 MARK 2 - 00000 Under “Bluetooth and other devices,” select “MARK 2 - 00000.” 28 02 RESULT MARK 2 - 00000 Click “Remove device.” MARK 2 will flash red three times and you will hear three beeps. MARK 2 will no longer be shown as connected under “Other devices.
7TH STEP: RELEASE MARK 2 FROM WEARABLES 1. Use your fingers to press between MARK 2 and the fastening rail of the glove. 2. Press MARK 2 up slightly and push it forward.
CONFIGURATION TOOL The configuration tool under config.proglove.de can be used to individually setup the MARK 2 system and improve scanning processes. APPLICATION EXAMPLE: Identify different work stations. Create prefix with a specific digit.
4TH STEP: DEVICE SETTINGS The device settings can be used to make the settings for the Access Point One S (e.g. keyboard layout), output mode (USB HID or USB CDC mode) as well as settings about feedback profiles and optimizations of the scan engine. APPLICATION EXAMPLE: Change the baud rate for a connection with a RS232 cable: 1. Click in the field “RS232 baud rate – 115,200” 2nd Select the appropriate baud rate.
SIGNAL TABLE GENERAL: 32 Description LED Barcode data could be transferred Barcode data could not be transferred Connection symbol Battery symbol Audio signal Vibration Short green flashing Short positive beep Short vibration Red flashing 3 times briefly Long negative beep Long vibration Battery charge under 10% Slow red flashing Battery charge under 7% Red flashing 3 times briefly Switch on MARK 2 with battery charge under 5% Red flashing 3 times briefly Battery charge under 95% Pulsa
CONNECTION VIA 868/915 MHz: Description LED Connection symbol MARK 2 is connected to the Access Point One S Blue flashing 2 times briefly Blue flashing 2 times briefly Battery symbol Audio signal Vibration Short rising positive beep Short vibration Audio signal Vibration CONNECTION VIA BLE HID: Description LED MARK 2 is searching for an end device Blue pulsing MARK 2 is connected to an end device Blue flashing 2 times briefly MARK 2 cannot connect with the end device Red flashing 3 times
STORAGE AND CLEANING STORAGE CLEANING STORAGE LOCATION: Store the Hardware (MARK 2, Access Point One S, Charging Station S and cable) as well as Wearables (Standard Glove, Longlife/Palm Trigger, Index Trigger) in a dry and dirt-free environment. HARDWARE: TEMPERATURE: Store the Hardware (MARK 2, Access Point One S, Charging Station S and cable) as well as Wearables (Standard Glove, Longlife/Palm Trigger, Index Trigger) in an environment between - 4°F and + 140°F.
TROUBLESHOOTING MARK 2 PROBLEM CAUSE SOLUTION MARK 2 is not responding. Battery is not charged. Charge MARK 2 in the Charging Station S for at least 20 min. Glove is defective. Change glove. MARK 2 is not vibrating or does not beep after successful data transfer. Feedback signals are disabled. Check whether the feedback signals in the configuration tool (config.proglove.de) are enabled under “Feedback Profiles.” The battery symbol of MARK 2 flashes red. The battery charge is low.
PROBLEM CAUSE SOLUTION The crosshairs light up, but no barcodes are scanned. The barcode label cannot be read. Create new barcode label. The barcode type cannot be read. Check whether the barcode type in the configuration tool (config.proglove.de) is enabled under “Barcode settings.” The barcode length cannot be read. Check whether the barcode length in the configuration tool (config.proglove.de) is enabled under “Barcode settings.” Scanner glass is dirty.
868 (915) MHz 868/915 MHZ - DATA TRANSFER PROBLEM CAUSE SOLUTION Barcode data is not transferred. MARK 2 is not connected to the Access Point One S. Scan the pairing barcode on the Access Point One S. MARK 2 is out of range of the Access Point One Ss One S. Bring MARK 2 closer to Access Point One S. Access Point One S is defective. Access Point One S must be replaced. More detailed information can be found at proglove.com/support. MARK 2 is defective. MARK 2 must be replaced.
BLE HID - DATA TRANSFER 38 PROBLEM CAUSE SOLUTION Barcode data is not transferred. MARK 2 is not connected to the end device. 1. Scan the pairing barcode. 2. Lights up blue twice briefly while MARK 2 is connecting and after a successful connection. MARK 2 lights up green after the data transfer, but no barcode data is shown on the end device. MARK 2 is out of range of the end device. Bring MARK 2 closer to the end device and scan the pairing barcode. Different barcode data is transferred.
CHARGING STATION S PROBLEM CAUSE SOLUTION MARK 2 does not charge in Charging Station S. MARK 2 is not correctly inserted in Charging Station S. Insert MARK 2 in the Charging Station S again. Charging Station S is not connected to power source. Connect Charging Station S to power source. MARK 2 is defective. MARK 2 must be replaced. More detailed information can be found at proglove.com/support. Charging Station S is defective. The Charging Station S must be replaced.
DISPOSAL CERTIFICATION Natural resources are used for the production of MARK 2 system. These may contain hazardous substances, which could harm the environment. MARK 2 system corresponds to the directive 2002/96/EC of the EUROPEAN PARLAMENT AND COUNCIL of 27 January 2003 regarding old electronic and electric devices (WEEE). That is why MARK 2 system cannot be disposed of through the household waste.
SUPPORT TECHNICAL SUPPORT CONTACT DATA SALES CONTACT DATA If you have questions about integrating or using the ProGlove devices, our customer support department will be happy to help you. They will process your request as soon as possible. You can reach them at: E-MAIL ADDRESS: sales@proglove.de (EU) us@proglove.de (US) SUPPORT WEBSITE: proglove.com/support E-MAIL ADDRESS: support@proglove.de (EU) support@proglove.
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Workaround GmbH Rupert-Mayer-Str. 44 81379 Munich Germany ProGlove Inc. 332 S Michigan Ave 9th fl. 60604 Chicago, IL USA Configuration at: config.proglove.de config.proglove.com Support at: proglove.com/support support@proglove.de support@proglove.
