Smart-Sync™ Bridge (BC100/BC100-E) Install Guide Smart-Sync™ Synchronized Time Copyright © 2017 by Bluetooth SIG, Inc. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. Other third-party brands and names are the property of their respective owners. OneVue is a trademark of Primex. The innovative technology software solution for facility and time synchronization monitoring and reporting. All other trademarks are the property of their respective owners. ©2017 Primex.
Legal Notice Copyright ©2017 Primex. All rights reserved. Printed in the USA. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
REGULATORY APPROVALS FCC Compliance Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC authorization to operate this product. FCC Radio Frequency Interference This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
within an ESS). l Is using "Ad-hoc" mode (No Access Point), all Wireless stations should be set to use the same Channel. However, most Wireless stations will still scan all Channels to see if there is an existing "Ad-hoc" group they can join. Note: This equipment marketed in the USA is restricted by firmware to only operation on 2.4 GHz channel 1-11 Radio Standards Specification (RSS) This device complies with Industry Canada’s licence-exempt RSSs.
Specifications & Features Smart-Sync™ Bridge 7 LCD Display 9 LED Indicators 10 Service Buttons 11 No Network mode 12 Check-In to OneVue Install Smart-Sync™ Bridge CONTENTS 6 Smart-Sync Bridge Specifications 15 16 Deployment Examples 17 What's Needed - Smart-Sync Bridge Installation 21 Installation Location Guidelines 22 Surface-Mount Installation 23 Wall-Mount (Key-Hole) Installation 25 Troubleshooting How to Measure the Bluetooth Signal Strength at Installation Location Warranty
Specifications & Features Smart-Sync™ Bridge A Smart-Sync Bridge is a network communication device that sends and receives data from SmartSync Clocks over its connection to a Smart-Sync Bluetooth Network, and sends data to and downloads settings from your OneVue account over its connection to your facility's Ethernet or Wi-Fi network.
Smart-Sync Bridge Specifications Power AC-power: 5V DC USB Mini B (5 pin) connector interface, 5 feet (1.5 meter) cable, Input: 100-240 VAC, 50/60 Hz, 0.4A, Output: 5V DC, 1.0A max Optional AC-power extension cable: USB power cable 6.5 feet (2 meter), Mini B (5 pin) M and Mini B (5 pin) F connector Battery backup power: 3.0v Primex Lithium/Iron Disulfide Battery Pack or two AA 1.5V Energizer® Ultimate Lithium batteries.
Enclosure Enclosure: ABS plastic Dimension: 4.7" H x 3.7" W x 1.3" D (11.93 cm x 9.39 cm x 3.30 cm) Weight: 0.3 lbs (136 gram) with 2 AA batteries Display: Liquid crystal display (LCD), dimension: 0.75" H x 1.38" W (1.90 cm x 3.50 cm) LED Status Indicator: green, yellow, red Mounting: wall or surface-mount Device may be cleaned with a cloth moistened with water or a common disinfectant. Be sure to test any cleaning solution on a small area before applying solution to entire device.
LCD Display The LCD display of a Smart-Sync Bridge provides a visual reporting of its current operating state - the segments below are displayed indicating its current state. Segment Bton Description Indicates the device is in Normal operating mode; allowing its connection to Smart-Sync Bluetooth Network and Ethernet or Wi-Fi network. NTP Indicates its connection to a NTP Server has failed three (3) consecutive times and its UTC time is not accurate. The red LED flashes during this state.
LED Indicators A Smart-Bridge has three LED indicators, located on the front of the device, that provide a visual indicator of its current status. LED indicator specifications Note: When power is applied to the device, the LCD segments display and LED indicators briefly illuminate. LED Green LED Status Normal Illuminated Device Power AC or PoE power: LED is illuminated Battery-power only: LED is disabled to conserve battery life.
Service Buttons A Smart-Sync Bridge has two service buttons located on the front of the device. Service buttons specifications Action Button Use No During installation, when a Ethernet or Wi-Fi network is not available, the device must be set to Network No Network mode. mode (press and hold During this mode, the device does not connect to the facility's network. For more information, see "No Network mode" on the facing page.
No Network mode No Network mode is required when an Ethernet or Wi-Fi network is not available during installation. During this mode, the Smart-Sync Bridge does not connect to the facility's network to check-in to OneVue or obtain UTC time from a Network Server. During No Network mode, the Smart-Sync Bridge is required to be configured with local time, which allows Smart-Sync Clocks to receive and set their time to the local time configured in the bridge.
6. Select Connect. A connection between your computer and the bridge is established. 7. Verify the notification area located in the lower-left of the screen, displays Connected to clock bridge device on COMx, which indicates the connection is established. 8. Select Read Configuration. 9. Select Write Configuration. From the Confirmation Needed window, select Yes 10. Select Disconnect. The connection between the software and device is ended. 11.
How to set a Smart-Sync Bridge back to Normal mode (Bton) When a network is available, the device must be set to normal mode to allows its connection to the facility's network. 1. Press and Hold the button for 3 seconds to exit No Network mode. 2. Verify that Bton is displayed on the LCD. 3. Power cycle the device - it then enters the 8-hour Deployment mode. During Deployment mode, the first 8 hours after a Smart-Sync Bridge is powered on, its operation is unique during this time period.
Check-In to OneVue A Smart-Sync Bridge checks-in to your OneVue account and obtains UTC time from a NTP Server at a daily system specified interval. Note: During No Network Mode, the bridge does connect to an Ethernet or Wi-Fi network, therefore cannot check-in to OneVue. No Network mode is for use only when a network is not available at the facility, commonly during new construction. When the device check-in button is pressed, a manual check-in is initiated.
Install Smart-Sync™ Bridge A Smart-Sync Bridge can be installed either by a surface or wall-mount method. The mounting method is commonly dependent on its installation location area. Both techniques can be used together if desired. Note: Wi-Fi or Non-DCHP Ethernet network only - a Smart-Sync Bridge is required to be configured with your OneVue account ID and Wi-Fi or Non-DHCP network settings before it's installed at its permanent installation location.
Deployment Examples These deployment examples provide a visual illustration of various deployments, including deploying the Smart-Sync™ Synchronized Time in a building with single floors and multiple floors. Different facility layouts and interiors may present a variety of considerations when planning an accurate and effective deployment. These deployment examples are to be referenced as general guidelines and it's recommended that a Smart-Sync Site Survey is completed.
Acceptable deployment illustration Coverage gap detected post-installation Scenario - a coverage gap was detected post-installation. Recommendation - install Smart-Sync Bridge beyond coverage gap. Alternate recommendation - install an additional Smart-Sync Clock to resolve coverage gap.
Single floor | greater than 250 Smart-Sync Clocks and multiple Smart-Sync Bridges Deployment guidelines l Install Smart-Sync Bridges in outward third of physical space to ensure coverage. l Do not install multiple Smart-Sync Bridges in close proximity to each other. l Start by installing Smart-Sync Clocks that are located closest to the Smart-Sync Bridge and then work outward. A Smart-Sync Clock should always be first powered on at its designated installation location.
Multi-floor | Smart-Sync Bridge on each floor General guidelines l A single Smart-Sync Bridge installed on each floor. l The single floor general guidelines apply per floor. l Avoid installing the Smart-Sync Bridges in a vertical column above each other - stagger the bridge installation locations across the multiple floors. l If a clock fails to set its time, measure the Bluetooth signal strength at an installation location.
What's Needed - Smart-Sync Bridge Installation Inspect the package contents to verify the included components are present and no damage has occurred during shipping. What's included (1) Smart-Sync Bridge (1) Smart-Sync Bluetooth Antenna (1) AC-power adapter (1) Primex 3.0v Lithium/Iron Disulfide Battery Pack (contains 2 AA 1.5V Energizer® Ultimate Lithium batteries) Note: Devices using AC or PoE power can also use battery power as a backup power source in the event of a power loss.
Installation Location Guidelines Where the Smart-Sync Bridge is mounted impacts its use and operation. It's recommended to view the Deployment Examples to ensure proper placement of your Smart-Sync Bridge devices. The guidelines below should be taken into consideration to ensure the installation location provides optimal performance.
Surface-Mount Installation A Smart-Sync Bridge can be mounted to the outside surface of a wall or other type of unit using the supplied 3M™ Dual Lock™ Tape strips. How to surface-mount a Smart-Sync Bridge 1. Verify the location meets the Installation Location Guidelines. 2. Prepare the mounting area to ensure maximize adhesion. If there is moisture, dry the area first. 3. Press a black fastener strip and a clear adhesive strip together. 4.
l Smart-Sync Bridge automatically connects to the facility's network at the 15th and 45th minute of each hour. During each connection, it obtains UTC time from a NTP Server and checks-in to OneVue to download pending setting changes. l Smart-Sync Bluetooth Network automatically builds at the 20th and 50th minute of each hour. After each build, a Smart-Sync Bridge automatically checks-in to OneVue to send received Smart-Sync Clock data.
Wall-Mount (Key-Hole) Installation A Smart-Sync Bridge can be mounted directly to a wall surface by way of a key-hole mount. If a secure-mount is required, the screw mount installation can be applied with use of two #6" drywall screws and anchors. How to install a Smart-Sync Bridge to a solid, level wall surface using the key-hole mount method 1. Remove the device cover; simultaneously press the two tabs located on the top side of the device. 2. Insert the 3.
settings During an active check-in connection, additional pressing of the check-in button is ignored. During Deployment mode, the first 8 hours after a Smart-Sync Bridge is powered on, its operation is unique during this time period. l Smart-Sync Bridge automatically connects to the facility's network at the 15th and 45th minute of each hour. During each connection, it obtains UTC time from a NTP Server and checks-in to OneVue to download pending setting changes.
Troubleshooting Having trouble with a Smart-Sync Bridge? Learn about some of the common troubleshooting topics and solutions. If the solutions provided do not resolve an issue, be sure to contact your Primex Certified Sales and Service Partner for additional technical assistance or Primex Technical Support.
How to Measure the Bluetooth Signal Strength at Installation Location To determine if a Smart-Sync device location has adequate signal strength, you can measure the Bluetooth signal strength at the installation location. Primex recommends using the nRF Connect for Mobile - allows you to scan and explore Bluetooth® low energy devices. nRF Connect for Mobile is available for iOS and Android™ devices and can be downloaded from the App Store or Google Play.
Warranty Two Year Limited Warranty Primex warrants this product to be free from defects in materials and workmanship for a standard of two (2) years from the date of purchase. Primex will at its sole option, repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the customer for replacement parts. The customer will be responsible for any transportation costs.
Technical Support You may require Technical Support when you have questions about product features, system configuration or troubleshooting. Support services are delivered in accordance with your organization's support agreement, end user licenses agreements, and warranties, either with a Primex Certified Sales and Service Partner or directly with Primex. Support through Primex Certified Sales and Service Partners Ensuring our customers experience excellent service is of utmost importance to Primex.
