User's Manual
Wiring your controller
1 Connect the motor control cable to your garage motor.
If your motor has screw terminals:
A Follow the wires back from the terminals to identify which two wires connect
to your garage door wall control button.
B Loosen a terminal with the screwdriver, then twist a wall control wire together
with the motor control cable.
Note: Connect to one terminal at a time to make sure the old wires do not get switched.
The wire order for your new motor control cable is not important.
C Secure the wires back under the terminal with the screwdriver. Pull on the
wires slightly to make sure that they are secure.
D Repeat steps B-C to connect the second motor control cable.
OTHER SMART HOME APPS
You can also control your Smart Garage Door Controller with the Alexa, Google
Home, or Apple Home app. Follow the instructions provided with these apps to
connect.
Your HomeKit Code:
INSTALLING YOUR GARAGE DOOR SENSOR & CONTROLLER
Attach the door sensor
1 Pull out the plastic tab from the sensor's battery.
2 Close your garage door.
3 Decide whether to attach the sensor to your garage door with screws or adhesive
strip, and then skip to either "Secure with screws" or "Secure with an adhesive
strip."
Secure with screws (recommended)
To mount with screws, you'll a drill with _ bit.
4 Take the cover o your door sensor by
removing the screw on the bottom edge.
5 Hold your door sensor up to a railing on the
inside, top panel of your garage door, and
then mark the mounting holes with a
marker. You can attach your sensor to a rail
along the edge or in the center of the door.
Note: The door sensor will only work if mounted
to the top panel of your garage door. Any other
placement will cause incorrect readings.
6 Drill two holes with a 2.9 mm drill bit at the
positions you marked. Make sure that you do
not drill through the outer panel of your
garage door.
7 Make sure that the arrow on the door sensor
cover is pointing up, and then use the
screwdriver and two screws to secure your
door sensor to the garage door.
8 Replace the sensor's cover.
Secure with an adhesive strip
4 Clean the area where you will attach the sensor. It should be attached to the
inside, top panel of your garage door.
Note: If your garage door is not smooth, try mounting to a railing.
5 Peel the backing o the adhesive strip and attach it to your door sensor.
6 Make sure that the arrow on the door sensor cover is pointing up, and then peel
the backing o the adhesive strip and press the door sensor rmly to the garage
door.
COMPATIBILITY REQUIREMENTS
Garage door
• Your garage door wall control inside your garage does NOT have a learn button
Note: Compatible wall controls are likely a single- or three-button design. Check with your
garage door opener manufacturer for more information.
• Sectional, roll-up garage door (does not work with one-piece or
swinging-door-style garage doors)
• Your garage door must have two electric eye sensors near the ground to make
sure that it detects an obstruction.
System requirements
• Home WiFi network
• Insignia Connect app (free download at connect.bestbuy.com/setup)
The Insignia Connect app tracks status information for all your smart home devices in one
place. Signing into a Best Buy account is required for remote access and to keep your data
secure.
• To control this HomeKit-enabled accessory, iOS 10.3.2 or later is recommended.
Compatibility: iOS 10.3.2 or later
Android 6.0.1 Marshmallow or later
SAFETY INFORMATION
• WARNING: To reduce the risk of injury to persons, only enable [+] feature when installed
with a sectional door, where + is the unattended operation function.
• For use only with garage door openers complying with UL 325, manufactured after 1993.
• DO NOT install this door control on garage door openers controlling one-piece or swing
doors.
Before using your new product, please read these instructions to prevent any damage.
Connecting the controller
Connecting to Wi-Fi
1 Connect your mobile device to your home Wi-Fi network, and then hold it next
to the ceiling power outlet near your garage door motor. Use your mobile
device to make sure that the Wi-Fi signal is strong.
2 Close your garage door.
3 Disconnect the power to your garage motor by unplugging it from the ceiling
power outlet. If your garage motor is hardwired, locate your circuit breaker and
turn the power to your garage o. After the power is disconnected, try to
operate the garage door with the wall-mounted button to make sure that the
power is o.
4 Plug the controller into the power outlet located above your garage motor.
5 Type connect.bestbuy.com/setup in the search bar of your device’s browser and
follow the on-screen instructions to download the app.
6 Open your app and follow the on-screen instructions to complete setup.
Note: If you plan to access your switch on multiple devices, you must sign into the same
Best Buy account.
If your motor has quick connect terminals:
A Follow the wires back from the terminals to identify which wires connect to
your garage door wall control button.
B Push in the tabs to remove the wires from the terminals, and then twist each
wall control wire together with a motor control cable.
C Push in the tabs, reinsert the wires back into the same terminals, then
release the tabs to secure the wires. Pull on the wires slightly to make sure
that they are secure.
2 Connect the other end of the motor control cable to the controller’s side
socket.
3 Connect the power to your garage motor by plugging it back into the ceiling
power outlet. If you turned the power to your garage o through the circuit
breaker, turn the power back on now. The green LED on the controller ashes.
USING YOUR GARAGE DOOR CONTROLLER
We recommend using the Connect app to operate your garage door opener
controller and sensor. Use the Connect app to:
• View garage door sensor battery life
• Open and close the garage door
• View garage open/close status
• Receive push and in-app notications
QUICK SETUP GUIDE
Wi-Fi Smart Garage
Door Controller
NSCH1XGO8 / NSCH1XGO8C
Opening or Closing your garage door
• Use your Insignia Connect (or third-party) app controls to open or close your
garage door. There is a ve second delay before your garage door responds
while the controller ashes its light and beeps to warn that the door is closing.
OR
Use your wall control or remote control as usual.
• If your garage door is blocked while closing, the door will reverse and re-open.
If blocked twice, the app sends you an alert and disables door operation in the
app.
Note: To use the app again, you must remove the obstruction, then open and close the
door with your wall or remote control.
Understanding LEDs and sounds
Sensor
Controller
REPLACING THE SENSOR BATTERY
1 Take the cover o your door sensor by removing the screw on the bottom
edge.
2 Replace the CR2450 battery. Make sure that the + terminal faces out towards
the cover.
3 Replace the sensor's cover.
Controller
RESETTING YOUR GARAGE DOOR CONTROLLER
Reset Wi-Fi connection
1 Press and hold the connection button for ve seconds. The controller beeps
and the connection LED blinks.
2 Use the Connect app to reconnect to Wi-Fi.
Reset your controller to factory defaults
1 Unplug the controller.
2 Press and hold the controller button and then, while holding the button, plug
the controller back in. The controller beeps twice and the connection LED
blinks. Release the button.
3 Use the Connect app to set up your garage door controller.
PAIRING YOUR GARAGE DOOR CONTROLLER & SENSOR
The garage door controller and sensor are shipped from the factory paired
together. If the pairing is lost, follow these steps to re-pair the sensor:
1 Make sure that the controller is connected to your Wi-Fi network. The
controller is connected if the connection LED shows a solid, green light.
2 Make sure that the sensor battery is not low. The battery is not low if you press
the sensor LED/button on the sensor and it ashes on and o.
Adhesive
strip
Wall control wire
Motor control cable
Wall control wire
Motor control cable
PACKAGE CONTENTS
• Garage door opener controller
• Door sensor NS-CH1XGS8 / NS-CH1XGS8 -C
• Mounting screws (2)
• Adhesive strip
• Motor control cable
• Screwdriver
• Quick Setup Guide
3 Launch the Connect app and sign in to view your garage door opener
controller status.
4 Press and hold the sensor's LED/button for ve seconds. The LED blinks
quickly.
5 After the sensor is paired, open and close the garage door with the app and
make sure that the app shows the correct door status.
TROUBLESHOOTING
Garage door does not open or close from the app, but it works normally from the wall-mounted
button and car remote.
• Make sure that your internet is working.
• Make sure that the controller is plugged into the ceiling power outlet securely and its green LED is on.
• Make sure that the controller’s cable is connected to the garage motor terminal block securely. Inspect the
cable for any sign of cuts or damage and replace if needed.
• Make sure that the controller’s cable is connected securely to the controller.
• Restart the app and log in again.
The garage door opener controller will not connect to my Wi-Fi network.
• Connect your mobile device to the same Wi-Fi network that you want your garage door opener to use, then
hold your mobile device near the garage door opener. Check your Wi-Fi status on your mobile device. If the
signal strength is weak, the connection may fail. To improve your Wi-Fi signal, you can move the router
closer to the garage or install a Wi-Fi extender midway between the controller and your Wi-Fi router.
• Make sure that you are using a 2.4GHz network. Some routers have only their 5GHz network on by default.
Use your router’s setup process to enable the 2.4GHz network.
• Make sure that the security option on your router is set to WPA/WPA2.
• Factory reset your garage door opener controller. Then, start a new Wi-Fi setup using the app. Reset your
controller to factory defaults.
The app operated the door, but it does not show the door status correctly.
• Make sure that the sensor is mounted to the door securely.
• Make sure that the sensor is mounted with its UP arrow pointing up.
• Make sure that the sensor battery is not low. The battery is low when the sensor’s LED blinks every ve
seconds.
• The door sensor may need to paired with the controller again. See Pairing your garage door controller &
sensor.
The app indicates that there is a door obstruction, but there is nothing obstructing the door.
• Make sure that the sensor has been mounted close to the top end of the garage door.
• Recalibrate the door sensor by opening and closing the garage door once using the wall-mounted button.
• Use the settings screen in the app to recalibrate the sensor.
• Make sure that your garage door's eye sensors are clean and correctly aligned.
The app does not operate the door, and it shows the door graphic in a faded view.
• Make sure that there is nothing obstructing the garage door. The app will remain disabled until the door
obstruction is removed and the garage door has been closed using the wall-mounted button.
SPECIFICATIONS
Operating ambient temperature: -25° C to 50° C
Sensor battery: CR2450
Battery life: 6-12 months depending on usage and temperature
Control operating voltage: 120VAC 60Hz, ??A
Wi-Fi: 2.4GHz b/g/n compatible
Sensor operating frequency: 433MHz
LEGAL NOTICES
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Changes or modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, maybe cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
To assure continued FCC compliance:
Any changes or modications not expressly approved by the grantee of this device could void the user's
authority to operate the equipment.
CAN ICES-3 (B) NMB-3(B)
Industry Canada Compliance
IC Statement
This device complies with Industry Canada’s licence exempt RSSs. Operation is subject to the following two
conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the
device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator and your
body.
Cet appareil radio est conforme au CNR-247d’Industrie Canada. L’utilisation de ce dispositif est autorisée
seulement aux deux conditions suivantes : (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du
dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de
compromettre le fonctionnement du dispositif.
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement
non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source
de rayonnement et votre corps.
ONEYEAR LIMITED WARRANTY
For complete warranty, visit www.insigniaproducts.com.
CONTACT INSIGNIA
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its aliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2017 Best Buy. All rights reserved.
Made in China
HomeKit code sticker
Sensor