Warranty

Warranty
What does this warranty cover?
This Limited Warranty is provided by PowerBright and covers defects in workmanship and materials in
your PowerBright inverter. This warranty period lasts for 1 year from the date of purchase at the point of
sale to you, the original end user customer. You require proof of purchase to make warranty claims.
What will PowerBright do?
PowerBright will, at its option, repair or replace the
defective product free of charge, provided that you notify PowerBright of the product
defect within the Warranty Period, and provided that PowerBright through inspection
establishes the existence of such a defect and that it is covered by this Limited Warranty.
PowerBright will, at its option, use new and/or reconditioned parts in performing warranty repair and
building replacement products. PowerBright reserves the right to
use parts or products of original or improved design in the repair or replacement. If
PowerBright repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the return shipment
to the customer, whichever is greater. All replaced products and all parts removed
from repaired products become the property of PowerBright.
PowerBright covers both parts and labor necessary to repair the product, and return
shipment to the customer via a PowerBright selected non-expedited surface freight
within the contiguous United States and Canada. Alaska and Hawaii are excluded.
Contact PowerBright Customer Service for details on freight policy for return
shipments outside of the contiguous United States and Canada.
How do you get service?
If your product requires troubleshooting or warranty service, contact your
dealer.
If you are unable to contact your dealer, or the dealer is unable to provide service,
contact PowerBright directly at:
Phone: [phone]
Website: www.PowerBright.com
Direct returns may be performed according to the PowerBright Return Material
Authorization Policy described in your product manual. For some products,
PowerBright maintains a network of regional Authorized Service Centers. Call
PowerBright or check our website to see if your product can be repaired at one of
these facilities.
What proof of purchase is required?
In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by PowerBright.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at point of sale
to the end user, or
• The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product exchanged under
warranty
What does this warranty not cover?
This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or
troubleshooting of the customer's electrical systems. This warranty does not apply to
and PowerBright will not be responsible for any defect in or damage to:
a) The product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological
infestations, or input voltage that creates operating conditions beyond the maximum
or minimum limits listed in the PowerBright product specifications including high input
voltage from generators and lightning strikes;