PORTACOOL HURRICANE OWNER’S MANUAL PACHR370, PACHR360
QUICK SETUP 1 2 3 MODEL # ________ _______________ ________________ 4 120 U.S. PAT. U.S. PAT. www.port-a-cool.com 1-800-695-2942 936-598-5651 FRAGILE HANDLE WI ! TH CARE FORK MUS T BE FLA T ON FLO OR 120v for HR3600 and HR360 Remove box and pallet Position cooler on level surface Fill tank or attach water hose* 240v for HR370 Plug into appropriate outlet *Maximum water pressure 50 psi/345 kPa 5 6 For setup, Kuul® evaporative media should appear wet before starting the fan.
SAFETY OPERATION WARNINGS 1. Not for use by children 2. Not for use by persons with reduced physical, sensory or mental capabilities 3. Not for use by persons who have not reviewed the owner’s manual and familiarized themselves with the operation of the product SAFE OPERATION To reduce the risk of electric shock, fire or injury: • Do not operate any evaporative cooler with a damaged cord or plug. • Do not run power cord under carpeting or cover with throwrugs, runners or similar coverings.
OVERVIEW HURRICANE 370 Serial plate Digital control panel Water adjustment valve Cord wrap Water pump out Cat5 Air Booster™ Hose connection Manual fill Kuul® Comfort evaporative media Heavy duty locking casters Two inch drain
OVERVIEW HURRICANE 360 Serial plate Digital control panel Water adjustment valve Cord wrap Water pump out Cat5 Air Booster™ Hose connection Manual fill Heavy duty locking casters Two inch drain Kuul® Comfort evaporative media
GFCI/ELCI The Portacool Hurricane™ series utilizes a ELCI (Equipment Leakage Circuit Interrupter) to help protect users against ground electrical faults, which prevent some fire and electrical shock hazards. These devices are intended to trip at very low leakage currents.
START UP PLACEMENT 1) Make sure there is a clear, unobstructed path in front of the evaporative cooler to provide maximum airflow. 2) If the evaporative cooler is positioned on a raised platform, ensure the platform is stable, well constructed, and will not allow the evaporative cooler to tip over and that it allows for the full weight of the evaporative cooler including a tank full of water. The cooler must be level and in the upright position.
DIGITAL CONTROLS The user interface includes touch sensitive buttons for operation of the Portacool Hurricane™ 370. The user interface also includes status indicator LEDs and a 7-segment display to show the status of the evaporative cooler. 1 2 Power The green Power LED is illuminated when the evaporative cooler is plugged in. Timer The controller features five pre-programmed modes which control the fan / pump sequence for a pre-defined period.
MAINTENANCE While the rugged, corrosion-resistant construction ensures low maintenance will be required, keeping your evaporative cooler clean will ensure it stays in peak operating condition. DAILY MAINTENANCE The pump should be turned off approximately 15 minutes before the fan is turned off, which allows the Kuul® evaporative media to dry.
TROUBLESHOOT Turn off all power to the evaporative cooler before attempting to troubleshoot any of the following symptoms. For problems not listed, please contact Customer Service. REMEDY SYMPTOM POSSIBLE CAUSES Evaporative cooler fails to start or deliver air 1. No electricity to the evaporative cooler A. Circuit breaker tripped B. ELCI tripped C. Power unplugged or damaged 1. Check power A. Reset breaker* B. Reset ELCI** C. Plug in cord(s) or replace if damaged 2. Motor overheated and/or frozen 2.
TROUBLESHOOT SYMPTOM POSSIBLE CAUSES REMEDY Musty or unpleasant odor 1. Stale or stagnant water in tank 1. Drain, flush and clean tank 2. Kuul evaporative media is mildewed or clogged 2. Replace Kuul evaporative media 1. Too much water delivered to Kuul evaporative media 1. Make sure Kuul evaporative media is properly positioned in the frames and evaporative cooler is level 2. Leaking hose 2. Tighten connection or replace hose Water droplets in the air stream ORDER PARTS ONLINE portacoolparts.
WARRANTY TECHNICAL SUPPORT Technical support and service is available directly from your distributor or call Portacool, LLC Customer Service at (800) 695-2942 for the distributor nearest you. You may also contact Customer Service for consultation on troubleshooting and parts replacement. Please have serial number and model number of evaporative cooler available.
PORTACOOL PROTECT Portacool, LLC is proud to provide world-class service and support. Portacool Protect™ brings together our commitment to service and support in the form of best-in-class warranties, service programs, technical support and live customer service to provide our customers with an ownership experience that is second to none.
FAQ Q. What assembly is required? A. None. Portacool Hurricane evaporative coolers are ready to use right out of the box. Q. How do I prepare my evaporative cooler for storage? A. Drain the evaporative cooler, dry out the evaporative media, cover the evaporative cooler and store in a dry place. Q. How often should my Kuul ComfortTM evaporative media be replaced? A. Depending on the quality of maintenance and frequency of use, Kuul Comfort evaporative media typically last up to five years.
FAQ Q. Where are the model and serial numbers found? A. The model number can be found on a metal plate on the outside of the evaporative cooler. Model numbers begin with the letters “PAC.” Serial numbers are all digits. Q. What if my questions are not answered here? A. Check out our videos on www.portacool.com or our YouTube channel. Our U.S.-based Customer Service staff is available 8 a.m. to 5 p.m. Central Time, Monday though Friday at (800) 695-2942 or you can e-mail them at support@portacool.com.
PARTS 370 360 MOTOR PARMTRH3700A PARMTRH3600A PUMP PARPMPH3700A PARPMPH3600A MEDIA PARKULH37000 PARKULH36000 FAN ASSEMBLY PARFANH370F0 PARFANH360F0 HMI PARCTLH37000 PARCTLH36000 VFD PARVFDH37000 - COVER HARD WATER TREATMENT PARCVRH37000 - PARPACHWTB00 PARPACHWTB00 Additional parts can be found at www.portacoolparts.com For products sold outside North America, contact Customer Service at 800-695-2942 or email support@portacool.com for item numbers and product availability.
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CUSTOMER SERVICE CONTACT 1-936-598-5651 • 1-800-695-2942 SUPPORT@PORTACOOL.COM TECHNICAL/PARTS CONTACT 1-936-598-5651 • 1-800-695-2942 SUPPORT@PORTACOOL.COM The manual is available in other languages. To download a digital copy, please visit www.portacool.com. El manual está disponible en otros idiomas. Para descargar una copia digital, por favor visite www.portacool.com. Le manuel est disponible en d’autres langues. Pour télécharger une copie numérique, se il vous plaît visitez www.portacool.com.
