Sel Conference Transfer Del Call Lists Speed Dia l 1 Time & D ate 2 ABC 4 Redial 7 PQRS * DEF 5 GHI JKL 8 TUV 0 OPER Menu 3 6 MNO Voice Ma il Do Not Dis turb 9 WXYZ # Hold October 27, 2005 USER GUIDE Forward SoundPoint® IP 600 SIP User Guide SoundPoint® IP 600 SIP 1.6.
Contents Introduction ............................................... 1 Parts List ................................................... 1 Installing SoundPoint® IP 600 SIP .................. 2 Connecting Network and Power Source ............................. 2 Connecting the Handset and Optional Headset ................... 3 Attaching the Base ........................................................... 3 Features .................................................... 4 Key Descriptions ........................
Shared Lines ................................................................. 15 Voice Mail ................................................................... 15 Distinctive Ringing / Call Treatment ................................. 16 Multilingual Support (Localization) ................................... 16 Phone Reboot ................................................................ 17 Optional Features ..................................... 17 Text Messaging ............................................
Introduction Be sure to verify with your system administrator that your network is prepared for configuring your SoundPoint® IP 600 SIP phone or consult the Administrator Guide SoundPoint® /SoundStation® IP SIP for more information. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up the SoundPoint® IP 600 SIP phone.
Installing SoundPoint® IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint® IP 600 SIP phone. If you require additional information or assistance with your new phone, please contact your system administrator. The SoundPoint® IP 600 SIP User Guide includes regulatory compliance information that your system administrator should review and can also be found at www. polycom.com.
Connecting the Handset and Optional Headset 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. (Optional) For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown. 2.
Features Line Indicators Individual multi-color LEDs display a dynamic call state. Display Control Keys Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your phone. Use the arrow keys to scroll through the displayed information. Sel Del Feature Keys Access important features using these keys.
Key Descriptions Feature Key Description Allows for hands-free communication during calls. Sel Sel Sel Sel Mutes audio transmission locally during calls. Del Sel Allows users to place and receive calls through an optionally conSel Sel Sel Sel Sel Del nected headset.
Using SoundPoint® IP 600 SIP Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. OR Dial by SIP URL/IP address†: • After obtaining dial tone, press Name • Enter URL or IP (press * for “.” and # or “@”) • Press Send to complete the call. During a call, users can alternate between handset, headset, or hands-free modes by pressing the or keys, or picking up Directories Conference the handset.
1 4 HI Sel Answering a Call Using the Handset: Del Directories Conference Pick up the handset. Services Using Hands-Free Speakerphone Mode: Call Lists DEF JKL MNO GHI 5 JKL MNO PQRS 7 TUV 88 WXYZ * OPER 4 GHI My Status Redial Using the Headset: 7 Directories Conference Del 6 99 PQRS TUV WXYZ Press to answer the call through an Conference headset.
Menu Menu Directories Directories Messages Messages Services Services 22 33 General Key Use11 ABC Conference Conference ABC DEFDEF ABCABC DEF DEF Do Not Disturb Do Not Disturb To navigate through menus Transfer 44 and 55to enter 66 data, Transfer MNO GHIGHI JKLJKL MNO these are useful Sel tips: Redial Redial 777 8888 9999 HoldHold 7 5. To enter text using the dialpad, press Sel PQRS WXYZ lists. 1.
3 3EF 6F 6NO 99NO 99YZ F F O O YZ YZ #YZ # transfer or press the Split soft key to put the first call on hold and keep the second call as the active call. Transfer may be cancelled during establishment by pressing the Cancel soft key. The original call is resumed. Call Timer Sel Call duration on an active call is monitored through a local call timer. This is visible within the active call window on the display.
Sel Menu Messages Do Not Disturb Do Not Disturb to prevent the phone from Press Del ringing on incoming calls. A flashing icon and text on the display indicates that Do Not Disturb is on. Hold Menu Calls received while Do Not Disturb is enabled are logged in the Missed Calls list. Messages To turn off Do Not Disturb, press Do Not Disturb again. Del Conference Time Hold and Date Forward Time and Date is clearly displayed on the ® IP 600 SIP phone.
3 DEF DEF 6 MNO MNO 99 WXYZ WXYZ # Ring Type Sel Sel Many ring types are available. Users can select different rings to distinguish between lines or toDelhave a different ring from Conference Directories their neighbor’s phone. Services To change the incoming ring: 1. Call Lists Press Menu . Select Settings folABC DEF lowed by Basic, Ring Type. 1 2 3 Messages Buddy Status 2. (Optional) If multiple lines are DEF used, ABC GHI JKL MNO first select which line to change.
3. Enter first and/or last name from the keypad. Press the 1/A/a soft key to select between numeric and upper/lower case alphanumeric modes. Press the Encoding soft key to access special characters in other languages if necessary. Directories Directories 4. Enter the Contact number. This is a Services Services required field and it must be unique 1 2 3 1 (not already in Conference the directory).
To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. Sel To remove a Speed Dial entry: Sel Del 3. Delete the Speed Dial Index number Sel using the then Del keys. 4. Press Save and Exit to return to the idle Menu display. Menu Directories 1. Press Conference and select Contact Directory. 2. Scroll to the desired entry and press Services Directories Edit.
1 4 GHI GHI 77 Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304. The second diagram shows an incoming call from John Brown. To Sel answer this incoming call, put the original call on Hold or press the key to access the new call.
3 EF EF 6 NO NO 99 XYZ XYZ # Shared Lines The phone supports shared lines**. A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. Sel Del Menu Directories If a shared line is in use on one of the phones, it cannot be used on the other one.
Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identification of a contact by a specific ring tone. Sel To set a distinctive ring for a local contact: value). See Ring Type inDelthis Directories 1. Press Conference and select Contact guide for further details. Directory. 5. Press the Save soft key or Cancel Services 2.
3 EF EF 6 NO Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a Sel new configuration or new software. There are two ways to reboot the phone: Sel Del Menu Directories Messages Services ► Simultaneously press and hold the MesDel sages, Microphone Mute, and Volume keys (see illustration) for more than 3 seconds or until a beep is heard.
3 EF EF 6 NO NO 99 XYZ XYZ # Menu To send a text message: 1. Press Messages . 2. Select Instant Messages. Do Not Disturb 3. (Optional) If multiple lines are in use, first select from which line to send a message. 4. Press the Hold New soft key. 5. Enter the desired extension or SIP URL. Press the 1/A/a soft key to alternate between numeric and upper/lower case alphanumeric modes. 6.
3 EF EF 6 NO NO 99 XYZ XYZ # Del To view and change Presence settings: Menu 1. Press and select Features and Presence. 2. Choose Messages My Status to change your own status (online, busy, etc.). This Not Disturb affectsDoinformation sent to watching phones. Presence information will also be sent to watching phones when the Hold user goes off-hook or invokes Do Not Disturb. The My Status display can also be accessed by pressing the MyStat soft key from the idle display. 3.
Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint® IP 600 SIP phone: Verify if dial tone is present on any other audio paths: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power to the phone (contact your System Administrator).
Sel No Response from Feature Key Presses Del Verify phone is in active state: • MakeDirectories a call to the phone to check for inbound call display and ringServices ing as normal. If successful, try to 1 2 3 pressConference feature keys within the call ABC to DEF access Directory or Buddy 4 Status 5 for6 Transfer GHI JKL MNO example.
Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. Installation Instructions Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom.
Limitations of Liability LIMITATION OF LIABILITY.
IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11619-001 Rev.