Beta Draft—Confidential Polycom SpectraLink 8400 Series Wireless Handset User Guide ® UC Software 4.0.
Patent Information The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc. Copyright Notice © 2011, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.
Contents Chapter 1: Understanding Your Handset ................................................... 1 Communication Type .................................................................................................... 1 Telephone Calls ....................................................................................................... 1 Paging and Push-to-Talk (PTT) Broadcasts ............................................................. 1 Instant Messaging Chats ......................................
Polycom SpectraLink 8400 Series Wireless Handset User Guide Contacts / Call Lists ............................................................................................... 14 Messages .............................................................................................................. 14 Settings.................................................................................................................. 15 Applications ....................................................................
Chapter 5: Push-to-Talk (PTT) and Paging................................................ 42 Push-to-Talk ................................................................................................................ 42 Receiving and Transmitting PTT Broadcasts ......................................................... 42 PTT Configuration ................................................................................................. 45 Setting PTT Alerts ..................................................
Polycom SpectraLink 8400 Series Wireless Handset User Guide How to Use the Handset While in a Web Application ................................................ 73 Custom Applications ................................................................................................... 73 Chapter 11: Customizing your Handset ................................................... 75 Customizing a Profile ..................................................................................................
Use While Driving ................................................................................................ 100 FCC Statement ..................................................................................................... 101 Specific Absorption Rate (SAR) Information for SpectraLink 8400 Series Wireless Telephones ...................................................................................................................................
Chapter 1: Understanding Your Handset This user guide to the Polycom SpectraLink 8400 Series Wireless Handset includes overview information for beginners and for experienced users wanting to use their phones more proficiently. In this chapter, you will learn about the four types of communication sessions your handset supports and how their alerting methods differ.
Polycom SpectraLink 8400 Series Wireless Handset User Guide Application Alerts Some facilities may use custom application alerts, such as a nurse call system in a hospital, while other facilities might use a Web browser application, such as a Webcam. To see which custom applications are available, view the Application icons in the Home Screen of the Session Manager. Your system administrator will give you information about the custom applications available on your handset.
In another example, suppose you have a conference call with two other people, an incoming PTT broadcast, an application on hold, and an instant messaging chat. You can display up to eight session cells with four visible at once. Scroll with the navigation keys to view and highlight the other cells. Whenever you are at the Home screen and there are active sessions, a banner displays to indicate that the Back key will return the display to the Session Manager.
Polycom SpectraLink 8400 Series Wireless Handset User Guide Features of Your Handset The front, back, and side views of your handset will orient you to the location of the keys, buttons, and other physical features documented in this guide.
Back View Left Side View April, 2011 | 1725-36720-001_RevB 5
Polycom SpectraLink 8400 Series Wireless Handset User Guide Right Side View LED Indicator The LED indicator, located at the top right of the handset, indicates the following conditions: • Steady even blink Indicates incoming telephony call to your handset • Slow uneven blink Indicates voicemail/IM message • Quick uneven blink Indicates inadequate Wi-Fi signal strength 6 April, 2011 | 1725-36720-001_RevB
Chapter 2: Before Using Your Handset When you first receive your handset, you need to fully charge the Battery Pack. You may also need to familiarize yourself with turning the handset on and off, and learn about the various audio options available to you. Additionally, your facility may have security standards that require you to enter your unique credentials, such as a domain name, user name, and password, so that the handset will correctly register with your system.
Polycom SpectraLink 8400 Series Wireless Handset User Guide • Headset When you plug a headset into the headset jack on the right side of the handset, audio is automatically routed through it. The headset jack is unavailable when the handset is docked in the Dual Charger (DCA39). The headset jack accepts a four-conductor 2.5mm TRS plug. • Bluetooth If the system administrator enables Bluetooth capability, the Bluetooth option will display on the Settings menu.
Before Using Your Handset 4 Select Manage BT Headsets. A combined list of up to five connected, paired, and detected headsets displays. Your list might already be populated or it might be empty. Icon color indicates status: • Red icon Indicates the listed headset is not paired • White icon Indicates that the headset is paired • White icon with a headset Indicates that the headset is paired and connected 5 Press the Add Device soft key to begin the acquire procedure.
Polycom SpectraLink 8400 Series Wireless Handset User Guide 7 Use the Disconnect Device to turn off the headset. Use the Remove Device soft key to remove the headset from the list. Changing the audio option while using a Bluetooth headset • If you press the Speaker soft key while using a Bluetooth headset, you get a shortcut menu enabling you to redirect audio through another audio path instead of the Bluetooth headset.
Before Using Your Handset If your handset is not part of a large handset deployment, your handset might not be registered, in which case it will not work. Contact your system administrator if your handset does not function normally when you turn it on. Normal Initialization Process The handset cycles through several steps when you first power it up. Allow it to continue until you see the Home screen and the registration icon in the status bar.
Polycom SpectraLink 8400 Series Wireless Handset User Guide To Log in: 1 There are three ways to log in. o You can log in from the login screen. o You can log in and log out by pressing the Features soft key from the Home screen to display a shortcut menu that includes a User Login option. This option toggles between User Login and User Logout, depending on your status. o You can navigate to Settings > Basic Settings > Login Credentials to open the log in screen and enter your credentials.
Chapter 3: Getting Started This chapter shows you how to use the Home screen, the status bar icons, the soft keys, the shortcut menus, navigation, and text entry. The Home Screen The Home screen is the first display you will see. The top row of icons provides you with a visual representation of the status of the handset. The status icon list is below. The date and time display is below the status icons and the handset’s extension is centered on the next row.
Polycom SpectraLink 8400 Series Wireless Handset Home Screen Icons This section explains the four home screen icons. Contacts / Call Lists The Contacts/Call Lists icon is the default icon for the Home screen. It opens the Contacts Directory and Call Lists. See Chapter 6: How to Use the Contact Directory and Using Call Lists for more information. Messages When a facility activates voicemail and instant messaging, the calls and messages are stored in the Messages icon.
Getting Started Settings The Settings icon opens a menu of options you can use to customize your handset. See Appendix C: User Settings Menu for a list of available options. Applications Some facilities use custom applications for specialized functions, such as barcode reader applications or nurse call systems. For help with applications, see Chapter 10: Applications. Contact your system administrator if you have questions about any application listed on this menu.
Polycom SpectraLink 8400 Series Wireless Handset Shortcut Menus The soft keys at the bottom of the display allow you to select functions. The gray triangles in the upper right corner of the soft keys indicate that there is a shortcut menu with additional options. Use the shortcut menus to quickly find the options you want. Press a soft key to display a shortcut menu. Use the ▲ and ▼ navigation keys to highlight an option, and choose the option by pressing OK.
Getting Started Table 1: Status Bar Icons. Position Icon(s) Description 1 Battery life indicator is in the first, left-most icon position. Shown is the fully charged icon. 2 The signal strength icon in the second position shows the signal strength of an associated AP. If location services is activated in your facility, the location icon is superimposed on the signal strength icon. 3 Mute and Do Not Disturb icons share the same position.
Polycom SpectraLink 8400 Series Wireless Handset How to Navigate Screens, Menus, and Sessions This section describes more advanced features of your handset. To return to the Home screen: The Home screen is where the handset is idle and ready to receive or send calls. How you return to it depends on where you are.
Getting Started To cancel the current edit session: • Press the Cancel soft key to cancel any edits and return to the previous screen. To return to the previous menu: • Press the Cancel soft key or Back key to return to the previous menu. The End key executes all these actions.
Polycom SpectraLink 8400 Series Wireless Handset Entering and Editing Data Data entry fields display an Entry Mode soft key so you can specify how you want your entry to display. To enter letters and numbers: Press the Mode soft key to display a shortcut menu of the available data entry options: o Uppercase (ABC) o Numerical (123) o Leading caps (Abc Def) o Lowercase (abc) Press a keypad key one or more times to enter the characters or numbers that display on the key.
Getting Started o Unicode Stores characters as double bites o Cyrillic Russian Press a key one or more times to enter the character you want. To delete text already entered: • Press ►or ◄ to position the cursor to the right of the text you want to delete, and then press the << soft key. When the entry in the text box is highlighted in yellow, any new text will overwrite the existing entry. If you press the << soft key, the entire entry will be erased.
Polycom SpectraLink 8400 Series Wireless Handset 2 Press the Yes soft key. An incoming call will automatically unlock a locked keypad for the duration of the ring period and restore normal keypad operation. If you do not answer the call, the keypad immediately locks upon termination of the ring period.
Chapter 4: Using Telephony Applications The handset enables multiple ways of making calls and several options for handling an incoming call. How to Make Calls There are several ways to make a call. When you hear a dial tone, the handset is in the active mode. Once a call starts ringing, an incoming call window displays. If you ignore the call, the Session Manager opens and the ringing icon will display at the left side of the call cell until the end of the ring period.
Polycom SpectraLink 8400 Series Wireless Handset To call from the speed dial list: To place a speed dial call from the Home screen press the Favorites soft key. This opens a list of the first three speed-dial contacts. You can select one of these names or use the keypad to press a speed-dial index number. The call is placed immediately. See Enabling and Disabling DND on all lines when single line DND is enabled. Once you enable one line with DND, the Set All and Clear soft keys display.
Using Telephony Applications If the name or number of the person you are trying to call displays on this list, highlight the cell by scrolling to it and place the call by doing one of these: • Press and hold the OK key. • Press Start. • Press the OK key to pop the highlighted number into the entry window, and then press Start. If you are in an active call and placing a second or third call, the Autocomplete cells replace the other session cells until the new call begins to ring.
Polycom SpectraLink 8400 Series Wireless Handset Select a Line Press the Features soft key, select the Lines option, and then select the line you wish to use. The Dialer opens and you hear a dial tone. You can enter the number manually or select the number from the Autocomplete list as you begin to dial. Select an Audio Path Press the Speaker soft key and select an audio path from the available options. The Dialer opens and you hear a dial tone.
Using Telephony Applications While the phone is ringing, you can increase or decrease the ring volume using the volume buttons. The new volume setting will be maintained and used whenever the handset rings until you log off or power cycle the handset (turn the handset off and then on again). Ring volume will revert to the volume set for the Profile when you turn on the handset.
Polycom SpectraLink 8400 Series Wireless Handset 2 Press End to end the current call and hear the incoming call ring. 3 Press the Start key to answer the incoming call. Reject the incoming call: • Press End. If voicemail is available, the call will be routed to voicemail. Forward the incoming call to another number: • Press the Forward soft key. See Forwarding Calls for complete information. Ending calls: • After you have finished your conversation, press End to end or hang up an active call.
Using Telephony Applications Session List Icons Icons display on the left side of the call cell to indicate the status of that call. The number indicates which line the call is using. Table 2: Session List Icons. Icon Description Incoming call ringing Call active Call on hold Conference call Conference leg PTT/Page receive PTT/Page transmit PTT/Page idle PTT/Page hold IM Presence indicator Holding and resuming calls: • During an active call, the active call icon and the Hold soft key display.
Polycom SpectraLink 8400 Series Wireless Handset Press Hold Muting a call: • To mute yourself in the call, press the Mute soft key. A mute icon displays in the status bar. Now you can still hear the other party, but that person can’t hear you. Press Resume to resume audio flow. Activating the speakerphone: • To activate the speakerphone, press the Speaker soft key and select the Speakerphone option.
Using Telephony Applications Once you dial a call, the transfer is complete and you are returned to the Home screen whether or not the other party answers the call. If there are other active sessions, you will be returned to the Session Manager. Performing a Consultative or Attended Transfer A consultative transfer does not establish a connection between the current call and the target call but you can talk to either party until you select the Transfer option.
Polycom SpectraLink 8400 Series Wireless Handset Note that if you press End while a participant’s cell is selected, you will cut that person’s connection and hang up on that call. Setting Up a Conference Call You can establish a conference call so that several parties can converse at once. Although three parties is the default - you and two other parties - the system administrator can increase the maximum number of participants.
Using Telephony Applications Managing Conference Calls Once you have set up a conference call, you can manage the conference call in several ways. The system administrator determines the maximum number of participants that can share a conference call. Three is the default. Adding participants to a conference call: 1 Press the Features soft key. 2 Choose the Conference option. The Dialer opens. 3 Dial the number of the party you wish to add. 4 Press the Conference soft key when the party answers.
Polycom SpectraLink 8400 Series Wireless Handset Exiting a conference call: • To exit a conference call, highlight the conference cell and press End. The other parties remain connected as in an attended transfer. Splitting conference calls into two calls on hold • During a conference call, highlight the conference call cell and press the Features soft key. Select the Split option. The conference ends, and all calls are split into individual calls and put on hold.
Using Telephony Applications Forwarding Calls You can forward calls manually or automatically. A manually forwarded call is a call that you send to another number as it is ringing. You can automatically forward calls using the Settings menu to set up your forwarding criteria. Both methods are shown next. Automatic call forwarding works only as long as you turn on and register your handset.
Polycom SpectraLink 8400 Series Wireless Handset Setting up Automatic Call Forwarding: You can set up your handset to automatically forward all incoming calls to another number. 1 From the Home screen, navigate to Settings > Feature Settings > Forward. If your handset is set up with a single line, go to Enabling and Disabling DND for Single Lines. If you have call forwarding set up for multiple lines, go to step 2. 2 If you have multiple lines, select Line. The Line Select screen displays.
Using Telephony Applications Press the OK key. 5 Depending on your selection, do one of the following: o If you selected Always, enter the forwarding number. o If you selected No Answer, then enter a forwarding number and then select Forward After Rings, and enter how many rings should be played before forwarding the call (one ring is about 6 seconds). A value of 2 is recommended. o If you selected Busy, enter a forwarding number for calls that come in when you’re in another call.
Polycom SpectraLink 8400 Series Wireless Handset While DND is enabled, calls you receive are logged in your Missed Calls list. If you have also chosen to forward your calls to another number, calls will be sent to that number. Enabling and Disabling DND on All Lines The DND feature, when set up, applies by default to all lines on your handset. Enabling DND on all lines • From the Home screen, navigate to Settings > Features > Do Not Disturb and press OK.
Using Telephony Applications How to Use Speed Dial Lists You can associate contacts with Speed Dial Keys for one-touch dialing of frequently used numbers. Displaying the Speed Dial List The speed dial list can be seen in two different views. The Favorites soft key displays the lowest index numbers only. The Speed Dial option on the Features soft key displays the entire list. Display the entire speed dial list: Press the Features soft key to display the Speed Dial option.
Polycom SpectraLink 8400 Series Wireless Handset Calling a high index speed dial number: 1 Press the Features soft key and select the Speed Dial option. The speed dial list displays. 2 Scroll to and select the contact you want to call and press Start or press the speed dial index number key associated with the contact. Calling a low index speed dial number: 1 Press the Favorites soft key. The speed dial lists the lowest index numbers. 2 Press the number key associated with the contact.
Using Telephony Applications Listening to voicemail: 1 Navigate to Messages > Message Center. 2 If you have multiple lines: a Choose Line. The Line Select screen displays. b Highlight a line and press OK. The Messages screen displays and Voicemail is highlighted. 3 Press OK to select Voicemail. 4 Press the Connect soft key to access your mail, and follow the visual prompts on the screen. 5 Press Home to return to the Home screen.
Chapter 5: Push-to-Talk (PTT) and Paging The Push-to-Talk and Paging features enable you to call as many people as have subscribed to a channel or placed in a group. Your system administrator programs both features and determines the best way to deploy these features in your facility. Contact your system administrator if you need help with these features. You manage both features in the Settings menu.
Push-to-Talk (PTT) and Paging To make a PTT broadcast: • To broadcast on the default channel from standby mode, press and hold the Talk button. Wait for the display to show Transmitting and then hold the handset microphone approximately two inches from your mouth and speak. A Call cell opens in the Session Manager with a blue call icon. When you release the button, the handset enters a ten-second wait period during which the channel is open to receive or send additional broadcasts.
Polycom SpectraLink 8400 Series Wireless Handset To end a wait period: • Press End. To select a different PTT channel: • Press and release the Talk button. Use the and keys to highlight the desired channel. Press the Talk button to transmit. To end one PTT broadcast and start another one: 1 Press the End key to exit the PTT broadcast. 2 Press and release the Talk button and select a different channel from the list. 3 Press and hold the Talk button to begin transmitting on the different channel.
Push-to-Talk (PTT) and Paging To transmit on the priority channel: 1 Press and release the Talk button. 2 Select the priority channel from the list. 3 Press and hold Talk, then speak. To end a PTT broadcast: • Press the End key to exit the PTT broadcast. To change the PTT volume: • Press the up/down volume buttons on the side of the handset while receiving a PTT broadcast.
Polycom SpectraLink 8400 Series Wireless Handset Subscribe to Channels You can subscribe to any channel that has been enabled by the system administrator and displays on your list of channels. To subscribe to additional PTT channels: 1 Navigate to Settings > User Settings > Preferences > Paging/PTT Configuration. 2 Select Subscribed Channels. 3 Select the channels you want to add and enable them. 4 Press the Home key to exit. 5 Confirm the selections by selecting the Save Config option.
Push-to-Talk (PTT) and Paging Setting PTT Alerts PTT alerting is set within each profile. Navigate to Settings > User Settings > Notification Profiles > [profile] > Alerting and scroll to the PTT alerting options. To customize PTT alerts, see Customizing a Profile. You may set different or identical PTT options for starting and ending transmissions with the PTT Start Transmission and PTT End Transmission options. You may customize tone, alert, and vibration for each mode.
Polycom SpectraLink 8400 Series Wireless Handset Paging Groups The following paging group types are available: Emergency pages Every phone will receive this page and play it at the highest audio level. If a phone is active on a call using the speakerphone, the Emergency page will be heard on the speaker. If Do Not Disturb is enabled, the Emergency page will be heard on the speaker. The audio level will return to normal for the subsequent non-Emergency pages.
Push-to-Talk (PTT) and Paging 2 Select the group you wish to page. 3 Press the Page soft key to start the page. 4 Within seconds, the preamble period ends and the page starts. At this point, start speaking your message. If you press the Start key while you are sending a page, the page ends and the Dialer opens. Change the audio option while sending a page: • Change the audio option while you are sending a page by pressing the Speaker soft key and selecting a different option.
Polycom SpectraLink 8400 Series Wireless Handset Receiving pages when you are not in an active call: If you receive a page and you are not in an active call, the page displays on your screen no matter what the paging group is. You can do the following: • Hold the page and resume a held page. • End the page. Press the End key to stop receiving the page. This ends the page at your phone only. • Place a new call by opening the dialer.
Push-to-Talk (PTT) and Paging Paging Group Subscriptions In order to receive a page from a particular group, you must subscribe to that group. By default, you are subscribed to groups 1, 24, and 25. Contact your system administrator for information about who is in each group. Change the group subscriptions: By default, you are subscribed to paging groups 1, 24, and 25. You can change which groups you are subscribed to, as can your system administrator.
Polycom SpectraLink 8400 Series Wireless Handset Change Where Pages are Played An incoming page is always played on the handset’s speakerphone unless you are in an active call or wearing a headset, in which case the page is played through the handset or headset respectively.
Chapter 6: How to Use the Contact Directory The Contact Directory allows you to store a large number of contacts; contacts can be dialed, searched, added, edited, and deleted. When you open the Contact Directory, contact are listed alphabetically by last name, and the View, IM, Search, and Edit soft keys display. You may add contacts manually, from the missed, received, and placed call lists, or from the IM History list. You may also add contacts from the Corporate Directory.
Polycom SpectraLink 8400 Series Wireless Handset Field Name Description Label A label further identifies the contact and is displayed before the name. This field supports a maximum of 32 characters. Ring type Choose a ring identifier from the drop-down list to specify a unique ring tone for this contact. Divert Contact If you want calls from this contact to be sent to another party, enter that party’s number here. This field supports a maximum of 32 characters.
How to Use the Contact Directory 2 Press the Add soft key. A blank Add to Contact Directory screen displays: 3 Add contact information about the new contact. Use the soft keys for entry assistance. 4 When finished, press the Save soft key. 5 Press the Home key to return to the Home screen. To add a contact from the Missed, Received or Placed Call Directory: 1 Navigate to the Contacts/Call Lists > Call Lists and press OK. See Using Call Lists for more information.
Polycom SpectraLink 8400 Series Wireless Handset 4 Press the Home key to return to the Home screen. To search for a directory contact: 1 Open the Contact Directory. 2 Press the Search soft key, enter the first few characters of the contact’s first or last name, and press the Search soft key again. 3 Continue to use the Search soft key and enter characters until you find the contact. To edit directory contacts: 1 Open the Contact Directory and search for the entry you wish to edit.
How to Use the Contact Directory 3 Scroll to the type of call and select it by pressing OK. 4 Press the Back key to return to the Call list which now displays the selected type of call. To view call details: • Select the call you wish to view and press the Info soft key to view contact, time, name, and duration. To save contact information to the Contact Directory: • Select the call, press the Info soft key and proceed as you would for editing a contact.
Polycom SpectraLink 8400 Series Wireless Handset To call an entry on the Call List: • Open the list and select the contact you would like to call and press the Info soft key. When the Details screen displays, press the Dial soft key. Searching and Saving with the Corporate Directory Your system administrator may have enabled access to the Corporate Directory that resides on the call server used by the entire facility.
How to Use the Contact Directory To enable your phone to save Corporate Directory search results: 1 Navigate to Settings > User Settings > Preferences >Corporate Directory > View Persistency. 2 Scroll to Enabled, and then press OK. 3 Press the Home key.
Chapter 7: Instant Messaging Your system administrator sets up Instant Messaging (IM) using Microsoft Office Communications. If available, the IM status option will display on the Profiles soft key menu and you will be able to set up your own IM status, and enter an IM name for each of your contacts. See Understanding IM Contact Names for detailed information about setting this up. You can initiate IM chats from the Dialer, from the Contact Directory, or from the IM history list.
Instant Messaging Instant Messaging conferences are not supported. If another party sends you an invitation to an Instant Messaging Conference, the invitation will be rejected without notice to you as the party being invited. Understanding IM Status Icons When a contact has an IM name, the IM icon will display to the left of the name in the Directory to indicate availability.
Polycom SpectraLink 8400 Series Wireless Handset Initiating an Instant Messaging Session This section shows you how to initiate an instant messaging session, understand the chat window, manage instant message sessions, and read and manage stored messages. You can initiate an instant message in several ways: Dialer: • Open the Dialer as described in How to Use the Dialer.
Instant Messaging Understanding the Chat Window The IM chat window is divided into two sections. The top section contains the history of chats with the contact and the bottom section is the text entry field for your new message. Navigate within the history field by pressing the ▲ and ▼ keys. Navigate within the text entry field by pressing the ◄ and ► keys. Press the << soft key to erase backwards when you want to edit text you have entered.
Polycom SpectraLink 8400 Series Wireless Handset To ignore an IM call: • Press the Ignore soft key to close the IM pop-up. The IM session is added to the session list in the hold state and this IM chat session is added to the IM History list as an unread entry. To end an IM call without responding: • Press the End key to close the IM pop-up and add the IM session to the IM history list for that user as an unread entry. The IM session is not placed on hold and will not display in the Session Manager.
Instant Messaging An incoming IM message that arrives while another chat is active is announced by a tone. It will be appended to the IM History List as an unread message and the unread count status icon is incremented. Reading and Managing Stored Messages IM history is stored under Messages > Instant Messages by contact. The History list displays a list of contacts you have had IM sessions with since the last time the handset was turned on, starting with the most recent.
Chapter 8: Using the Calendar At the time of this writing, this feature remains under development. Some of the information presented here may not be accurate in the current beta release. Refer to the updated online documentation following the initial beta release date. The Calendar is an optional feature set up by the system administrator as part of an implementation of the Exchange Server Integration (ESI).
Using the Calendar Month View Yellow bullets indicate appointments on the bulleted day. Use the navigation keys to navigate to the day and press the OK key to open the Day view for that day. Use the Previous and Next soft keys to scroll to other months. Use the Exit soft key to return to the Home screen. Details View When you are in the Day view, you can open a Details view for each appointment displayed.
Polycom SpectraLink 8400 Series Wireless Handset Use the Day soft key to return to the Day view. Press the leftmost soft key to connect to the conference bridge and join or begin the conference. Meeting Attendees When you join a meeting, attendees display in a meeting window. The Back soft key will return you to the meeting details screen. The Day soft key will return you to the Day view.
Using the Calendar You can take one of these actions when the pop-up displays: • Action Primary action related to the event, could be a phone number, or HTTP URL • Details Open the event detail • Snooze Remind the user later • Dismiss Cancel the reminder Session Sensitive Calendar The calendar application is session sensitive. If you have a meeting scheduled with an active call contact, and that meeting was set up by invitation, you can display the meeting details by launching the calendar during the call.
Chapter 9: Using the Barcode Reader (8450 only) At the time of this writing, this feature remains under development. Some of the information presented here may not be accurate in the current beta release. Refer to the updated online documentation following the initial beta release date. The SpectraLink 8450 Wireless Telephone is equipped with a barcode scanner located at the top rear of the handset.
Using the Barcode Reader Using the One-to-one Application You can use the one-to-one application when one handset is programmed to enter information into fields in an application on a single computer or on a Web-based application. When you are connected to a PC via a Wi-Fi network connection, the one-to-one application emulates keyboard input by using the handset as a barcode reader.
Polycom SpectraLink 8400 Series Wireless Handset To open the application: • The application may reside on the handset or on a PC. 1 If the application resides on the handset, navigate to Applications > [application name]. If the application resides on a PC, open the application as directed by your system administrator. Ensure that the cursor is in the correct entry field. Use the computer keyboard to move it as needed. 2 Point to the barcode you want to scan and press the scan button as described above.
Chapter 10: Applications The Applications icon, which is available from the Home screen, may be populated with Web applications or other types of applications that are customized for your facility. See your system administrator if you expect to have a custom application, or if you see this message: “No configured applications please see your system administrator.
Polycom SpectraLink 8400 Series Wireless Handset OAI line numbers ‘on’ OAI line numbers ‘off’ OAI Message Waiting ‘on’ and ‘off’ Example screen: 74 April, 2011 | 1725-36720-001_RevB
Chapter 11: Customizing your Handset Profiles generally dictate the type and volume of the handset rings, warnings, and other functions. Profiles are labeled Normal, Silent, Meeting, and Custom. Profiles have default settings that you can customize. You may also edit Profile labels. To set the current profile: • Press the Profile soft key from the Home screen and select the desired Profile.
Polycom SpectraLink 8400 Series Wireless Handset Customizing a Profile This section contains general information about customizing a Profile. For a complete list of Profile setting options, see Appendix C: User Settings Menu. Changing the Ring Settings for Telephone Calls Select the profile you wish to edit and select the Ringing option. Note that the Tone Volume setting is on the same menu as the Ringing option. The Ringing option sets the ring and vibrate patterns, not the volume.
Applications Setting Unique Ring Tones for Contacts When setting up or editing contacts in the Contact Directory, you can specify a ring type for each contact. See Contact Directory Fields and Appendix C: User Settings Menu. Change the Alerting Characteristics Use the Alerting option to customize the alerting characteristics for each type of alert. Volume, tone pattern, and vibration options are available. See Appendix C: User Settings Menu for a complete list of alerts that you can customize.
Polycom SpectraLink 8400 Series Wireless Handset Changing the Alerting Characteristics for PTT You can change the alerting characteristics of PTT broadcast notifications. See Change the Alerting Characteristics and Appendix C: User Settings Menu. Customizing the Handset Display and Other Preferences You can adjust the text that displays on the screen through the Preferences menu. Each of the options listed next are available from the Preferences menu.
Applications Language The Language option allows you to change the language of menu options and other text that displays on the handset. Time & Date Select the Time and Date option on the Preference menu to get to the Time and Date screen. You can choose the Clock Date, Clock Time, Clock Order, or you can disable/enable the time and date display. Headset Memory The Headset Memory option enables the handset to remember that it has a headset plugged into it. You may enable or disable this option.
Polycom SpectraLink 8400 Series Wireless Handset Paging/PTT Configuration You can configure PTT to a different default channel, you can allow PTT broadcasts to override an active call, and you can subscribe or unsubscribe to channels that the system administrator has enabled. For more information on configuring PTT, see Chapter 5: Push-to-Talk (PTT) and Paging. Adjusting the Backlight You can make backlight adjustments on the Basic Settings menu. From the Home screen, navigate to Settings > User Settings.
Chapter 12: Charging Your Handset The Battery Pack in your handset is removable. You may charge the Battery Pack either while removed from or while attached to your handset. Some facilities provide chargers to all users while others maintain a bin of charged Battery Packs. Ask you system administrator about how your facility provides chargers if you were not issued one with your handset. Charging the Battery Pack You must fully charge your handset’s Battery Pack before you use it for the first time.
Polycom SpectraLink 8400 Series Wireless Handset Only use SpectraLink 8400 Series Chargers with SpectraLink 8400 Wireless Telephones. Check the label on the Charger and ensure the model number shown on the label is the same number this document gives for the Charger models. Quad Charger The Quad Charger (DCA40), shown next, is designed to charge four Battery Packs simultaneously. You can mount it on a horizontal or vertical surface. The Battery Pack snaps into the charging slot.
Charging Your Handset Dual Charger The Dual Charger (DCA39), shown next, is designed to charge the Battery Pack in the handset while it remains operational and to charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied. The handset’s charging status is indicated by the battery status icon. When the handset is fully charged or removed, the Battery Pack will begin charging. • Place the handset in the front slot, facing forward.
Polycom SpectraLink 8400 Series Wireless Handset The top LED indicates the status of the Battery Pack in the rear bay. The bottom LED indicates whether or not the handset is properly seated. The Battery Pack icon on the handset indicates its charging status. LED status indicators are listed in Table 4: LED Charge Indicators, shown next. Table 5: Dual Charger LED Indicators.
Charging Your Handset The length of time to charge is dependent on the method used—Quad Charger is the fastest. If you are using the handset while it is in the charger, charging time will be prolonged. WARNING: THERE IS A RISK OF EXPLOSION IF YOU REPLACE THE BATTERY PACK WITH AN INCORRECT TYPE. ONLY USE POLYCOM MODEL RS657 OR RS658 BATTERY PACKS WITH SPECTRALINK 8400 SERIES WIRELESS TELEPHONES. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Polycom SpectraLink 8400 Series Wireless Handset Battery Pack Removal and Replacement To remove, press up on the Battery Pack removal latch on the back of the handset. The Battery Pack releases outward. To replace, slide the tab of the Battery Pack into the bottom slot as shown below. Gently push the top of the Battery Pack until it snaps into place. You should not have to force it against the handset.
Charging Your Handset • If the handset does not charge, clean the Battery Pack, the charger, and the handset contacts with an alcohol swab. • When the handset is properly seated, the backlight comes on briefly and the handset beeps to indicate that charging has begun. • Any battery that exhibits swelling, cracking, or other abnormality should be disposed of promptly and properly. • Dispose of any used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire.
Appendix A: Troubleshooting Information for this Appendix is to be determined.
Appendix B: Cleaning and Drying the Handset The SpectraLink 8000 Series Wireless Telephones have been tested for resistance to cleaning chemicals per IEC 60068-2-74 (1999). Exposure of the 8440/8450 handsets to Lysol® or diluted bleach poses little risk of functional or cosmetic damage. • Avoid dropping the handset or knocking it against hard surfaces. Carry the handset in a holster or carrying case to protect it. • There are no serviceable parts in the handset or chargers.
Polycom SpectraLink 8400 Series Wireless Handset o Do not use cleaning products containing quaternary ammonium compounds, 1 such as CaviWipes™, CaviWipes™ XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth® and SaniCloth® Plus. Quaternary ammonium compounds have been laboratory tested and proven to damage the handset plastics. o Do not use furniture polishes, waxes, or plasticizer-based cleaners (ArmorAll®, etc.
Appendix C: User Settings Menu The User Settings menu contains all the options you need to customize your handset settings for optimum use. Navigate to this menu from the Home screen Settings icon. Use the tables shown next as a quick reference to find the option you need.
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Appendix D: Icon Table A table of icons and their associated meaning is under development.
Appendix E: Safety Information Each SpectraLink family of products only works with other members of the same family. If you have any questions about product compatibility, contact your system administrator. SpectraLink 8400 Series Use only 8400 Series products with other 8400 Series products as identified by the model number located on the label of the product.
Polycom SpectraLink 8400 Series Wireless Handset Chargers and Battery Packs • Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. • Do not place anything in the charger other than the handset or single Battery Pack as appropriate to avoid bending the contacts. Bent contacts can keep the Battery Pack from charging. • Only use SpectraLink 8400 Series Battery Packs with SpectraLink 8400 Series Chargers.
Safety Information Wireless Telephones Please read the following text carefully for important safety information. The earpiece may retain magnetic objects. Changes or modifications to this equipment that are not approved by Polycom may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment. Polycom products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.
Polycom SpectraLink 8400 Series Wireless Handset Avoid areas with potentially explosive atmospheres include fueling areas such as lower decks on boats, fuel, or chemical transfer or storage facilities, areas where the air contains chemicals or particles such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often marked with signs, but not always.
Safety Information • Give full attention to driving and to the road, aisle, or path • Use hands-free operation, if available • Pull off the road, aisle, or path and park before making or answering a call For Vehicles Equipped with an Airbag Do not place a portable device in the area over the airbag or in the airbag deployment area. An airbag inflates with great force.
Polycom SpectraLink 8400 Series Wireless Handset In the United States and Canada, the SAR limit for mobile handsets used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
Appendix F: End User License Agreement for Polycom Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or Polycom, Inc., for the Polycom Software Product licensed by Polycom, Inc. in the rest of the world (collectively, “Polycom”).
Polycom SpectraLink 8400 Series Wireless Handset 2.8 Dual-Media Software. You may receive the Software Product in more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single Product. You may not use or install the other medium on another Product. 2.9 Reservation. Polycom reserves all rights in the Software Product not expressly granted to you in this Agreement. 3. SUPPORT SERVICES.
End User License Agreement 6.2 Warranties Exclusive. If this Software Product does not operate as warranted above, your sole remedy for breach of that warranty shall be repair, replacement, or refund of the purchase price paid, at Polycom’s option.
Polycom SpectraLink 8400 Series Wireless Handset 10.4 U.S. Government Restricted Rights. The software and documentation provided by Polycom pursuant to this Agreement are “Commercial Items,” as the term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §§227.7202-1 through 227.
