Product Data Sheet / Brochure

SMARTER HEADSETS

FOR CALL CENTERS

BENEFITS

• Work hassle-free across new and

legacy equipment with QD models, or

USB models with USB-A and USB-C

connectors right on the cable

• Answer soft-phone calls from any

PC, no matter what kind of USB

port you have

• Never worry about updates, thanks

to remote firmware and cloud system

updates (USB models)

• Walk away from your desk with a

click with the Poly Quick Disconnect

technology (QD models)

• Call up Microsoft Teams instantly

thanks to a full native Teams experience

accessed right from the headset

(-M models)

ENCOREPRO 500 SERIES

The EncorePro 500 Series smarter headsets let your employees take calls from

home or office, regardless of how they connect to a PC. They’re the first call

center digital headsets to connect you to everything Teams has to offer, even

while you’re on a call. Hybrid working has never been easier. They even adjust

audio performance to your specific headset, giving you ideal call quality, every

time. The controls are a breeze, including a single hold button for audio and

video (USB models). Designed to preserve your hearing and built to take years

of punishment, these headsets make true flexibility your new reality.

• Built-in USB-A and USB-C connectors (USB models)

• Full backwards compatibility for legacy equipment (QD models)

• Remote firmware and cloud system updates (USB models)

• Poly Quick Disconnect technology (QD models)

• Full native Microsoft Teams experience (-M models)

DATA SHEET

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SMARTER HEADSETS FOR CALL CENTERS BENEFITS • Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C connectors right on the cable ENCOREPRO 500 SERIES The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They’re the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier.
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ENCOREPRO 500 SERIES ENCOREPRO 510/520 ENCOREPRO 515/515-M ENCOREPRO 525/525-M ENCOREPRO 530 ENCOREPRO 540 ENCOREPRO 545 SPECIFICATIONS AUDIO CHARACTERISTICS WEIGHTS AND DIMENSIONS DESIGN • Bandwidth – 150 Hz to 6800 Hz Weight – • Axes of adjustment – 6 • Maximum acoustic output – QD models 118 dBA, USB Models <102 dB (with G616 option enabled) • HW510/EP515 USB 52 g/.11 lbs • Microphone boom rotation – 290’ • HW520/EP525 USB 74 g/.16 lbs CERTIFICATION • HW530 22 g/.