PLANTRONICS + POLYCOM.
Contents Overview 3 Headset 3 Charge stand (charge stand model only) USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Pair to mobile device Pair mode 6 5 Fit and charge 7 Wear on the right or left 7 Charge 7 Check headset battery status Load software 8 Update firmware 4 7 8 The Basics 9 Power on/off 9 Adjust the volume 9 Make/Take/End Calls 9 Mute 9 Launch Microsoft Teams (Teams model only) ANC 10 Use sensors 10 Play or pause audio 10 Voice assistant 11 More Features 12 Select language 12 O
Overview Timer Support Support Headset Support Scaled to 45% of full size Timer Mobile T Custom Button Device Controls Headphones Lock Lock Daisy Chain / Link Power Device Daisy Chain / Link Controls Custom Button Custom Button Custom Button Headset Computer Devices Power Devices Device Status Device Controls Device Device Controls Controls ANC Headset Settings Play / Pause Power Power Settings Support olume Play / Pause Indicator Light Play / Pause Mobile Volume Play / Pause Play / Pause Custom But
Charge stand (charge stand model only) NOTE The charge stand plugs into a computer or wall charger's USB port. USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to computer audio.
Connect and pair Connect to PC Your Bluetooth USB adapter comes pre-paired to your headset. 1 Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC. 2 The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter. Pair mode Slide and hold the headset Power blue.
Fit and charge Wear on the right or left • • Charge To position the microphone on the right or left side, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from the corner of your mouth. NOTE Your headset senses when you change the microphone boom from one side to the other and syncs the audio specific to each side. Gently flex the headband wider if the fit is uncomfortable on your ears.
Load software Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub App. Update firmware Keep your firmware up-to-date to improve performance and add new features to your Poly device. Update your firmware using your computer with Poly Lens App. Download at poly.
The Basics Timer Support Support Support Scaled to 45% of full size Timer Mobile T Custom Button Device Controls Headphones Lock Lock Daisy Chain / Link Power Device Daisy Chain / Link Controls Custom Button Custom Button Custom Button Headset Computer Devices Power Devices Device Status Device Controls Device Device Controls Controls ANC Headset Settings Play / Pause Power Power Settings Support olume Play / Pause Indicator Light Play / Pause Mic / Mic Mute Power Power on/off Adjust the volume Mo
• Take off your headset (requires active smart sensors). Put on your headset to unmute. Launch Microsoft Teams (Teams model only) ANC Tap your headset Teams • • button to quickly open and use the Microsoft Teams desktop app. When not on a call, tap your Teams button to view Microsoft Teams app on your computer. When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications. NOTE Teams model and Teams desktop application required.
NOTE Functionality varies by application. May not function with web-based apps. Fast forward/rewind Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call button to rewind. NOTE Functionality varies by application. May not function with web-based apps. Voice assistant Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your phone's default voice assistant.
More Features Select language You can wirelessly change your headset language using Poly Lens App. Download: poly.com/lens. Online indicator Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly Lens App. Corded mode (audio over USB) If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. Improve audio performance by using density-friendly corded mode.
Troubleshooting The headset audio is not working as expected when connected to my computer. • During a call, nobody can hear me • During a call, I can't hear anybody • Music is not coming through my headset • When I play music and a call comes in, the music is too loud or doesn't pause My headset call control is not working as expected when on a softphone call. • To configure the headset sound on your computer, see Configure for media. • Ensure that only one softphone application is opened at a time.
What's in the box Contents may vary by product.
Support NEED MORE HELP? poly.com/support Manufacturer: Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
