Savi 8200 Series Wireless Headset System User Guide
Contents DECT Information 3 DECT Enhanced Security 3 Overview 4 Base and Headset Basics Accessories 5 4 Hook up your system 6 Desk phone setup details Position Your Base 7 6 Fit and charge 8 Customize Your Headset 8 Charge Your Headset 8 Talk Time 8 Headset Battery Status 8 Pair your headset 9 Auto Connect Feature Load software 9 10 The basics 11 Headset Controls 11 Power on your headset 11 Make, answer, end calls 11 Change your default phone line Get a dial tone 12 Adjust volume 12 Mute 12 Transf
DECT Information DECT 6.0 products should never be used outside the region in which they were originally purchased and intended to be used. The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are generally authorized for use in The Americas. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may disrupt telecommunications networks and devices, and can subject you to fines and penalties by regulatory agencies.
Overview Base and Headset Basics Base 1 2 5 3 6 8 9 10 4 7 11 1 Power jack 2 Handset lifter jack 3 Telephone interface cable jack 4 USB port 5 Desk phone speaking volume 6 Desk phone configuration switch 7 Desk phone listening volume 12 13 14 8 Computer button 9 Mobile phone button 10 Desk phone button 11 Incoming call ringer 12 Bluetooth pairing button/LED 13 Subscription button/LED 14 Charging LED Headset 1 2 4 5 3 6 1 Volume wheel 2 Call button 3 Mute 4 Headset LED 5 Power button 6 A
Accessories 1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call. Enables remote call control with your headset. 2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset.
Hook up your system Using the diagram, connect your headset system. Desk phone setup details Choose a desk phone setup A, B or C and connect cables. A Desk phone (standard) USE • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. • Finally connect the remaining end of the telephone interface cable into the open handset port on the desk phone.
B Desk phone + EHS cable (sold separately) See the user guide at plantronics.com/accessories for details. USE C Desk phone + HL10 lifter (sold separately) See the user guide at plantronics.com/accessories for details. USE Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems.
Fit and charge Customize Your Headset Optimize the comfort and fit of your headset. 1 Adjust the Headband To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the earcups so that the foam cushions sit comfortably over the center of your ears. 2 Position the stabilizer T-bar above your ear, if applicable. Adjust the Boom For optimum audio, bend the boom so it is approximately two finger widths from the corner of your mouth.
Pair your headset Auto Connect Feature 1 To pair your base and mobile phone, first power on your headset. Press and hold the Bluetooth pairing button on the base for 4 seconds until the Bluetooth LED flashes red and blue. NOTE Your base and headset are automatically paired/subscribed. 2 Go to Bluetooth settings on your mobile phone and select PLT Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue.
Load software Plantronics Hub for Windows/Mac is an invaluable resource to change settings, update firmware, change your headset language and more. 1 2 Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Manage your headset settings on your computer with Plantronics Hub: • Call control for softphones NOTE Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality.
The basics Headset Controls 1 2 4 5 3 6 1 Volume wheel Rotate volume wheel to adjust volume 2 Call button Press to place, answer, end a call 3 Mute button During a call, press to mute and unmute 4 Headset LED Flashes when in use 5 Power button Toggle on and off 6 ANC (Active Noise Canceling) Toggle on and off Power on your headset To turn on the headset, slide the Power button on the bottom of the earcup to reveal green.
Change your default phone line With the system idle, change your default phone line/audio channel by pressing and holding for 4 seconds the desired base Audio button until it flashes green 4 times. Customizable in Plantronics Hub also. Get a dial tone To open an audio channel or get a dial tone, press the headset Call button for 1 second while the system is idle; the default base Audio button turns green. Adjust volume • Headset volume Fine-tune your headset volume by adjusting the volume wheel.
1 While on a call, press the base subscription button. The base subscription LED flashes yellow and green. 2 Next press the guest headset volume up button until the headset LED turns on. 3 The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. The base subscription LED turns solid yellow to indicate conference call mode. View conference call status by going to Plantronics Hub About > Connections > Conferenced headsets.
More Features Base Subscription Button The headset and base that came in the box are subscribed (connected) to each other. However, if you wish to use a new headset or need to restore subscription to your current headset (base subscription button is red), the units can be subscribed to each other by the following methods. The subscription button is below the Bluetooth button on the front of the base.
NOTE If the base subscription LED goes solid red, after flashing red/green, the subscription attempt has failed and should be repeated. End Subscription If the base is in subscription mode and you want to stop the base from searching for a headset, press the subscription button again. The subscription light will be solid red for four seconds and then go to its previous state. Disabling Over-the-Air Subscription The Savi system ships with the over-the-air headset subscription enabled.
Troubleshooting Headset My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. See Position Your Headset. Talk time performance is significantly degraded even after a full recharge. Battery is wearing out. Contact us at plantronics.com/support . I can’t hear a dial tone in the headset. Make sure your headset is charged.
People I talk to can hear a buzz in the background. Move the base further away from your phone. See Position Your Base. If the base power supply is plugged into a power strip, plug it into the wall directly. Desk Phone Mobile The handset lifter is installed but does not lift the handset. Be sure the handset lifter power cord is firmly pushed into the handset lifter jack on the base.
• Go to Start > Control Panel > Sounds and Audio Devices > Audio > Sound Playback and change the default setting from your Savi headset to your PC speakers. Click “OK” to confirm your change. For Windows Vista and Windows 7 systems • Go to Start > Control Panel > Sounds > Playback and change the default setting from your Savi headset to your PC speakers. Click “OK” to confirm your change. For Mac OS X • Choose Apple menu > System Preferences and click Sound.
Appendix Plantronics Hub configurable settings Feature Location Answering Call Alert General Audio channel tone General Audio sensing General Close conversation limiting General Default phone line General Online indicator General Second incoming call General Headset to PC radio link General Plantronics product improvement program General Software log level General Change language Brazilian Portugese, Cantonese, Danish, English (UK, US), French, German, Indonesian, Italian, Japanese,
System Requirements Computer ® ® • Supported Operating Systems: Windows 7, Windows 8, 8.1 and Windows 10; Mac OS X El Capitan, Mac OS X Sierra, Mac OS X High Serra, Mac OS X 10.11 and Mac OS X 10.
Support NEED MORE HELP? plantronics.com/support habitatsoundscaping@plantronics.com Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2018 Plantronics, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth, SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Patents pending. 212206-06 (09.