Voyager Focus UC User Guide
Contents Overview 3 Headset 3 Charge stand* 4 USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 6 Fit and charge 7 Wear on the right or left 7 Charge your headset 7 Check headset battery status Load software 7 8 The basics 9 Make/Take/End Calls 9 Mute/unmute 10 Mute on reminder* 10 OpenMic 10 Volume 10 Play or pause music 10 Track selection 10 Use sensors 10 ANC 11 More Features 12 DeepSleep Mode 12 Answer calls from a sec
Overview Headset ([ ]) ANC Volume up/down Track backward* Play/pause music* Track forward* ANC Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ]) Power button Bluetooth pair button NOTE *Functionality varies by application. Does not function with web-based apps.
Charge stand* NOTE *Contents may vary by product. NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug the charge stand into a computer to update firmware.
Connect and pair Connect to PC Your Bluetooth USB adapter comes pre-paired to your headset. 1 Insert the Bluetooth USB adapter into your laptop or PC. 2 Pairing is successful when you hear “pairing successful” and the USB adapter LED is solid blue. OPTIONAL: Headset call control Some softphones require the installation of Plantronics Hub for Windows and Mac (plantronics.com/software) to enable headset control (answer/end and mute) functionality.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter. Pair USB adapter again 1 Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. 2 Put your headphones in pair mode. 3 Put your Bluetooth USB adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
Fit and charge Wear on the right or left To position the microphone on the right or left side, rotate the microphone boom up and over. Adjust the boom so it points to the corner of your mouth. TIP Your headset senses when you change the microphone boom from one side to the other and syncs the audio and controls specific to each side. Charge your headset IMPORTANT Before using, charge the headset fully to reset the accuracy of the talk time prompts.
Load software Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. 1 Install Plantronics Hub for Windows and Mac onto your computer by visiting plantronics.com/ software. 2 Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for iOS and Android, respectively (plantronics.com/ software).
The basics ([ ]) ANC Volume up/down Track backward* Play/pause music* Track forward* ANC Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ]) Power button Bluetooth pair button NOTE *Functionality varies by application. Does not function with web-based apps. Make/Take/End Calls Answer or end a call Tap the Call button.
Voice dial (smartphone) If your smartphone has a voice-enabled assistant, press and hold the Call button for 2 seconds and wait for the phone prompt and then tell the phone to dial the number of a stored contact. Mute/unmute While on an active call, choose: • Tap the red Mute button • Take off/put on your headset while on an active call (requires active smart sensors) Mute on reminder* * Plantronics Hub for Windows and Mac required (plantronics.
• Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio. ANC Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality. Your headset ships with ANC on. To turn ANC off, slide the stitch away from "ANC.
More Features DeepSleep Mode If you leave your headphones powered on but out of range of your paired phone or USB adapter for more than 7 days, your headset conserves its battery power by entering into DeepSleep mode. Once back in range with your phone or USB adapter, press the Call control DeepSleep mode. Answer calls from a second device button to exit It's easy to answer calls from two devices (including softphone).
What's in the box Contents may vary by product. Headset Bluetooth USB Adapter Accessories Charge stand Carrying case Micro USB cable Sold separately at plantronics.com/accessories.
Troubleshoot When I use my headset with a softphone, the headset call control and mute buttons don't work. Check the following: • Make sure the softphone you are using is supported by viewing our software compatibility guide. • If required to enable headset control (answer/end and mute) functionality, ensure you have Plantronics Hub for Windows/Mac (v. 3.6 or later) installed. See Load software. I can't unmute my headset when I'm on a softphone call. The headset sensors are not working as expected.
The headset talk time is not accurate. Charge the headset fully to reset the accuracy of the talk time prompts. I hear an echo when not on a call. Check and see if OpenMic is on by pressing the red mute button on the boom when you are not on a call. Our exclusive OpenMic feature lets you control the level of ambient noise you hear.
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