Voyager Focus UC Bluetooth stereo headset User Guide
Contents Overview 3 Headset 3 Headset LEDs Charge stand* 4 4 USB Bluetooth adapter 5 Connect and pair 6 Connect to PC 6 Configure USB adapter 6 Pair to mobile device 6 Pair USB adapter again 7 Fit and charge 9 Wear on the right or left 9 Charge your headset 9 Check headset battery status Load software 10 Update your Poly device 9 10 The basics 11 Make/Take/End Calls 12 Mute/unmute 12 OpenMic 12 Volume 12 Play or pause music 12 Track selection 12 Use sensors 12 ANC 13 Interact with Microsoft softphone
Overview Headset / ANC Volume up/down Track backward* Play/pause music* Track forward* ANC Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator / Call button ([ ])/Press to interact with Microsoft Teams (app required) Power button Bluetooth pair button NOTE *Functionality varies by application. Does not function with web-based apps.
Headset LEDs 1 2 Connection status Headset LEDs What they mean Flashing red and blue Pairing 3 red flashes Incoming call Flashing red On a call Battery status: View LEDs when the headset is charging or by pressing the Call button, Mute button or Pairing button when the headset is idle.
USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio. NOTE Adapter's USB connection and design may vary, but function is the same.
Connect and pair Your Bluetooth USB adapter comes pre-paired to your headset. Connect to PC 1 Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC. 2 The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
2 Select “Poly VFocus.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter. Typically, your USB adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. The adapter pairing method depends on which USB adapter you use.
NOTE Adapter design varies by USB connection. Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid.
Fit and charge To position the microphone on the right or left side, rotate the microphone boom up and over. Adjust the boom so it points to the corner of your mouth. Wear on the right or left TIP Your headset senses when you change the microphone boom from one side to the other and syncs the audio and controls specific to each side. IMPORTANT Before using, charge the headset fully to reset the accuracy of the talk time Charge your headset prompts.
Load software Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings and updates are also available in Plantronics Hub App. Keep your firmware and software up-to-date to improve performance and add new features to your Poly device. Update your Poly device 1 Download Poly Lens Desktop App at poly.
The basics / ANC Volume up/down Track backward* Play/pause music* Track forward* ANC Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ]) Power button Bluetooth pair button NOTE *Functionality varies by application. Does not function with web-based apps.
Make/Take/End Calls Answer or end a call Tap the Call button. Call back last call (smartphone) To dial your last number you dialed, double-tap the Call button. Voice assistant Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
• Manage sensors in Poly Lens App • Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio. ANC Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality. Your headset ships with ANC on. To turn ANC off, slide the switch away from "ANC.
More Features If you leave your headphones powered on but out of range of your paired phone or USB adapter for more than 7 days, your headset conserves its battery power by entering into DeepSleep mode. DeepSleep Mode Once back in range with your phone or USB adapter, press the Call control button to exit DeepSleep mode. It's easy to answer calls from two devices (including softphone).
What's in the box Contents may vary by product. Bluetooth headset Bluetooth USB Adapter (USB-A or USB-C available, design varies) Accessories Optional charge stand Carrying case Micro USB cable Sold separately at poly.com/accessories.
Troubleshoot When I use my headset with a softphone, the headset call control and mute buttons don't work. • If required to enable headset control (answer/end and mute) functionality, ensure you have Poly Lens Desktop App or Plantronics Hub for Windows/Mac installed. See Load software. I can't unmute my headset when • Ensure that you have Poly Lens Desktop App or Plantronics I'm on a softphone call. Hub for Windows/Mac installed on your computer.
During a call, I get interference and drops in sound. Your headset is configured for optimal performance during conference calls. Stereo telephony is on by default. To increase Bluetooth density, change the setting from stereo telephony to mono telephony by holding the Mute button for four seconds while not on a call, until you hear "Wideband stereo off." You can also change the setting in Poly Lens Desktop App or Plantronics Hub for Windows/Mac by going to Settings > Wireless > Extended Range Mode.
Support NEED MORE HELP? poly.com/support Manufacturer: Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
