Warranty

Warranty & Service

General Warranty Information

Defective Polk Audio Branded Products

If you believe you have a defective product, call Polk Audio Customer Service at 1-800-377-

7655 9AM and 5:30PM ET M-F). They will take you through the steps to fix it, or if it can't be

fixed, will arrange to repair or replace your product according to the terms of your product

warranty. See the warranty information below or refer to your product's owner's manual for

warranty details.

Defective Non-Polk Audio Products

If you believe you have a defective Non-Polk Audio-branded product, please contact the

manufacturer directly for information regarding the manufacturer's warranty.

To allow Polk Audio to offer the best possible warranty service, please register your new product

online at: http://soundunited.force.com/polkregistration or call Polk customer service 800-377-

7655 in the USA within ten (10) days of the date of original purchase. Be sure to keep your

original purchase receipt.

Shipping Instructions

Defective Products must be shipped in the original shipping container or its equivalent, together

with proof of purchase, prepaid insured to the address supplied by Polk Customer Service.

shipping container or its equivalent; in any case the risk of loss or damage in transit is to be

borne by you. If upon examination at the Factory it is determined that the unit was defective in

materials or workmanship at any time during this Warranty period, Polk Audio will, at its option,

repair or replace this Product at no additional charge, except as set forth below.

Warranty Information

All replaced parts and Products become the property of Polk Audio. Products replaced or

repaired under this warranty will be returned to you, within a reasonable time, freight prepaid.

This warranty does not include service or parts to repair damage caused by accident, disaster,

misuse, abuse, negligence, inadequate packing or shipping procedures, commercial use, voltage

inputs in excess of the rated maximum of the unit, cosmetic appearance of cabinetry not directly

attributable to defect in materials or workmanship, or service, repair, or modification of the

Product which has not been authorized or approved by Polk Audio. This warranty shall terminate

if the Serial number on the Product has been removed, tampered with or defaced.

This warranty is in lieu of all other expressed Warranties. If this Product is defective in materials

or workmanship as warranted above, your sole remedy shall be repair or replacement as provided

above. In no event will Polk Audio, Inc. be liable to you for any incidental or consequential

damages arising out of the use or inability to use the Product, even if Polk Audio, Inc. has been

advised of the possibility of such damages, or for any claim by any other party. Some states do

not allow the exclusion or limitation of consequential damages, so the above limitation and

exclusion may not apply to you. All implied warranties on this Product are limited to the

duration of this expressed Warranty. Some states do not allow limitation on how long an implied

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Warranty & Service General Warranty Information Defective Polk Audio Branded Products If you believe you have a defective product, call Polk Audio Customer Service at 1-800-3777655 9AM and 5:30PM ET M-F). They will take you through the steps to fix it, or if it can't be fixed, will arrange to repair or replace your product according to the terms of your product warranty. See the warranty information below or refer to your product's owner's manual for warranty details.
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Warranty lasts, so the above limitations may not apply to you. This Warranty gives you specific legal rights, and you also may have other rights which vary from state to state. The Warranty terms and conditions applicable to Products purchased in other countries are available from the Polk Audio Authorized Distributors in such countries. This Warranty applies only to Products purchased in Canada, the United States of America, its possessions, and U.S. and NATO armed forces exchanges and audio clubs.
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Factory refurbished products are returned (or open box returned) product that have been refurbished and certified by Polk Audio to match Polk's performance, functionality, and reliability standards of new product. Refurbished products may have minor cosmetics blemishes and/or imperfections. The manual and accessories are included. Cosmetic blemishes and imperfections are not covered by the warranty. Polk Audio, Inc., warrants to the original retail purchaser only.