C565™ Wireless DECT Headset User Guide
Contents Welcome 3 What’s in the box 4 Headset and charger base basics 5 Accessories 6 Customize your headset 7 Right earloop configuration 7 Left earloop configuration 7 Position your headset 8 Fitting the headset with headband 9 Charge your headset 10 Connect the power 10 Charge the headset 10 Pair headset to DECT phone 11 Answer and make calls 12 Answer calls 12 Make calls 12 Your headset 13 Headset controls 13 Talk time 13 Battery 13 Muting your headset during a call 14 Adjusting your headset volume 14
Welcome Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your C565 Wireless DECT Headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by country.
What’s in the box Headset Charger base Fit kit instruction card Headband Other size eartips and earloops Power supply 4
Headset and charger base basics Headset and charger base overview 1 2 3 4 5 6 7 8 1 Earloop 5 Battery cover 2 Eartip 6 Indicator light 3 Volume/mute button (press in to mute) 7 Microphone 4 Call button 8 Power indicator light 5
Accessories 2 1 1B ehind-the-head headband Extremely light and comfortable wearing alternative.
Customize your headset Your headset can be converted for wearing on the left or right ear with either an earloop or headband. Right earloop configuration 1 Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. 2 Rotate the earloop up 90 degrees. 90º 90º 3 Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. 4 Press in to attach.
3 Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. 4 Press in to attach. Position your headset When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by pivoting the earpiece to optimize the position of the headset. 1 Slide the headset over and behind your ear and fit the eartip into your ear.
Fitting the headset with headband The headset can be rotated for wearing on the left or right ear. 1 Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. 2 Rotate the headset up. 3 To optimize the position of the headset, push the headset in so the microphone is close to your mouth.
Charge your headset This section describes how to charge your C565 headset. Connect the power Plug one end of the power supply into the power jack on the back of the charger base and the other end into a working power outlet. The power indicator light will be solid white. Charge the headset 1 Gently push the headset into the charging cradle. The charging indicator light on the headset will flash white to indicate that the headset battery is charging and will turn solid white when fully charged.
Pair headset to DECT phone Once your headset is charged, pair your headset to DECT phone. 1 Lift the headset out of the charger base, press and hold the volume up button for 3 seconds until the indicator light is solid white. The Headset is now in pairing mode. 2 Using the instructions in your phone user guide, place your cordless telephone base into pairing mode. When the indicator light extinguishes, the headset is paired. The phone must be set to the default pin code 0000.
Answer and make calls This section describes how to answer and make calls with your C565 headset. Answer calls The headset will ring for an incoming call. Press the call button as shown to answer. The volume level can be changed by pushing the volume button up to increase the volume and pushing the volume button down to decrease the volume.* The call can be muted or unmuted by pressing the volume button in. *When headset is worn on right ear. Opposite is true when headset is worn on left ear.
Your headset Now that you’ve charged your headset and paired it to your DECT phone, read this section to learn about the headset features, how to use the controls. Headset controls 1 2 3 1 Volume/mute button This table describes volume controls if you wear the headset on the right. The volume controls are opposite if you wear it on the left. Increase the volume Press the volume button up. Decrease the volume Press the volume button down.
If you are not on a call and press the call button, you will hear three low tones if the battery is critically low. You should recharge the headset immediately. Battery replacement If after long use you notice that a fully charged battery is no longer lasting long enough, you can replace it. 1 Slide battery cover down and remove from headset. 2 With your thumb and index finger, pull the battery out from the attachment clip.
Troubleshooting My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by pivoting the earpiece to optimize the position of the headset. See Position your headset. Talk time performance is significantly degraded even after a full recharge. Battery is wearing out. Call Plantronics at (800) 544-4660 for ordering a replacement battery or contact us at plantronics.com/support.
Congratulations! The product you have just purchased carries the TCO Certified Headsets 2 label. This means that your headset is designed and manufactured according to some of the strictest performance and environmental criteria in the world. The manufacturer of this headset has selected it to be certified to TCO Certified Headsets 2 as a sign of usability, high performance and reduced impact on the natural environment.
