Calisto™ Pro Series Home Phone with Multi-function Bluetooth® Headset Incoming Call John Smith 123-456-7890 Ignore Answer User Guide
Please refer to the Safety Instructions on page 53 for important product safety information prior to installation or use of this product. With the Calisto Pro Series product, you get maximum flexibility for handling all of your calls: • Answer landline and VoIP calls using either the handset, the built-in speakerphone, or the wireless headset. • Use the headset with other devices enabled with Bluetooth® technology, such as your Bluetooth mobile phone.
Contents Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hooking up the base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Completed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the handset battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Charging the handset. . . . . . .
Deleting a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Chain dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Calling Features: Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Last number redial . . . . . . . . . .
Customizing the Outlook Phonebook Utility . . . . . . . . . . . . . . . 36 Viewing your updated contacts on your handset. . . . . . . . . . . . 36 Answering Calls from Your Computer’s VoIP Program. . . . . . . . . . . 37 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Installing the VoIP Utility software . . . . . . . . . . . . . . . . . . . . . . . . 37 Using the PerSonoCall VoIP Utility. . . . . . . . . . . . . . . . . . . . . . .
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Contents When you open the package, the battery, cables, and adapter can be found in the compartment beneath the Calisto charging base.
Components HANDSET For descriptions of these icons, see page 25.
CHARGING BASE Handset locator button Headset charging cradle Headset charging contact Handset charging cradle HEADSET Earloop Eartip Indicator light Headset button Noisecanceling microphone Page
Setup Hooking up the base 1. Remove the QuickTips card from under the base. . Plug the AC power adapter into the bottom of the Calisto base, and then plug it into an available wall outlet. 3. Route the AC power adapter cable under the cable holder as shown. 4. Plug one end of the telephone cable into the Calisto base and the other end into an available wall telephone jack. If needed, use the splitter included to share the wall jack with another device.* 5.
Installing the handset battery 1. Place the battery for the handset into the battery compartment. . Plug the battery pack connector into the white jack inside the handset. 3. Slide the battery cover onto the handset and place the handset onto the base to charge it. The screen could take up to 10 minutes to show the charge indicator.
Tip: Place the handset and headset in the cradle regularly to keep charged, or when the battery icon on the screen indicates a low charge . The headset beeps every 30 seconds when the battery is low. The handset screen displays a full battery icon in the upper right-hand corner of the screen when the handset is fully charged. The headset indicator light glows solid blue when the headset is in the charging cradle and is fully charged.
Replacing the handset battery If you notice that the talk time on the handset is decreasing, you probably need to replace the handset battery. Contact Plantronics Support for information on battery pack replacement. (See “Technical assistance” on page 49.) Note: The headset battery is not replaceable. 1. Using the tip of a pen, firmly press the hole located at the bottom of the handset battery cover (see image) to remove the cover. . Remove the old battery from the compartment. 3.
Powering the Headset On and Off The headset automatically powers on when it is charging. You do not need to power it off between uses. Powering your headset on Press and hold for 2 seconds until you hear 4 ascending beeps in the headset. When the headset is powered on, the indicator light flashes blue every 10 seconds. Powering your headset off Press and hold the Headset button for 4 seconds until the indicator light flashes red and you hear 4 descending beeps.
Using Your Headset with Your Handset Tip: When using your handset and headset, the headset must be within 33 feet of the handset, and the handset must be within 300 feet of the charging base. You can also place calls from the headset or speakerphone when the handset is in the charging base. Note: Your headset is paired with the Calisto handset by default, so you can use them together right away. Placing calls To call using: Do the following: Handset Dial the number and press Talk/Flash .
Adjusting call volume Handset Headset During a call, press up or down to adjust call volume when you are using your handset, speakerphone, or headset. Press up (towards the indicator light) or down (towards the microphone) to adjust call volume during a call. Tip: For your comfort and health, always listen to calls at a moderate volume. For complete safety information, see page 53.
Ending calls To end a call, press either of the following buttons: Handset Press End Headset . Press for under 1 second or until you hear a single high beep. Locating the headset from the handset You can determine whether your headset is within range (up to 33 feet) of your handset. 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Initial Setup, and press Select (right soft key). 3. Highlight Headset/Base, and press Select (right soft key). 4.
Using Your Calisto Headset with Your Mobile Phone The Calisto headset functions like a traditional Bluetooth® headset when used with your mobile phone. It has the ability to operate completely separate from the Calisto handset/phone and has many of the same features as the most popular Bluetooth headsets on the market, including voice dialing (if your mobile phone supports this feature) and redial.
5. When the mobile phone detects the headset, select Calisto PLT from the list of found devices. 6. When the mobile phone prompts you for a passcode, enter “0000” on the mobile phone keypad as shown. Your headset is now paired with your mobile phone. The two devices work together whenever they are in range of each other. Maximum range is 33 feet. TIP: When using the headset with your mobile phone for the first time, it is recommended that you do it out of range from the Calisto handset and base.
Receiving calls using your headset When you’re using the headset, a triple beep signals an incoming call. Press the Headset button for under 1 second or until you hear a single high beep. Tip: You can use the headset to answer a second incoming call; see “Receiving a second incoming call” on page 22. Adjusting call volume using your headset Press up or down to adjust call volume when you are using your headset (do not press inward).
Additional mobile phone/headset features By default, when your headset is within range of your mobile phone, incoming or outgoing mobile calls are automatically sent to the Calisto headset. Therefore, if you cannot hear a call dialed or answered on the mobile phone, the audio is most likely in the Calisto headset. To transfer the audio back to the mobile phone handset, see “Mobile call transfer,” below.
Using the Phonebook You can store 3 numbers apiece —work, mobile, home— for up to 200 contacts in your Calisto’s phonebook. You can add entries manually, add them by saving the Caller ID info from an incoming or outgoing call, or transfer them from your computer’s Outlook® program (see “Transferring Outlook Contacts into Phonebook” on page 31). TIP: For quick Phonebook access, from the main screen, press Up the navigator. on Adding a contact manually 1. On the main screen, press Menu (left soft key). .
Assigning speed dials and ring tones You can assign only one speed dial or one ring tone to a contact. You need to assign the speed dial or ring tone to either the mobile (M), home (H), or work (W) number. 1. To enter a speed dial key for one of the contact numbers, do the following: – Select the contact and scroll down to highlight Spd Dial. – Press Left or Right on the navigator to select whether the speed dial key is for the mobile (M), home (H), or work (W) number.
Adding a contact from a call When you make a call to or receive a call from someone whose number is not in your phonebook, when you end the call, a message appears on the screen asking if you want to save the number to your phonebook. To save the number, press Save (right soft key), and then follow the steps in “Adding a contact manually” on page 16 to create a contact for the number. TIP: For quick Call Log access, from the main screen, press Down the navigator. on Editing a contact 1.
Quickly finding a contact 1. For one-step access to your phonebook, from the main screen, press Up on the navigator. . From the Phonebook menu, you can jump to a contact by pressing the number key that displays the first letter of the contact’s name. Deleting a contact 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Phonebook, and press Select (right soft key). 3. Highlight the contact you want to delete, and press Delete (left soft key). 4.
Calling Features: Basics Caller ID If your home phone calling plan includes the caller ID feature, this feature is supported on your Calisto handset. Incoming caller numbers appear on the handset screen. Speakerphone Press Speakerphone once to answer a call with the built-in speakerphone, or to transfer a call from the handset or headset to the speakerphone. Last number redial Handset Press OK Headset twice. Press twice, with each press under 1 second.
Muting a call While on a call, press Mute (left soft key) on the handset, or select the option to mute a call on your mobile phone. There is no mute feature on the headset. Connected Peter Smith (M) 04:04 00:09 Mute PhoneBK Mute Using speed dial keys After you assign speed dial keys (see “Assigning speed dials and ring tones” on page 17), you can use them to quickly dial your most frequently called numbers.
Receiving a second incoming call Note: To receive a second incoming call, you must subscribe to call waiting from your phone service provider. While you are on a landline or mobile call, the headset emits 3 beeps to inform you that there is a second incoming landline or mobile call. Since the Calisto phone does not control your mobile phone, you cannot toggle back and forth between landline (or VoIP) and mobile calls.
Viewing and editing the Call Log The Call Log lists the last 25 missed, dialed, and answered calls. You can quickly save phone numbers to the phonebook from the Call Log. 1. On the main screen, press Call Log (right soft key). . Use the navigator to highlight the category of calls (All, Missed, Dialed, or Answered) you want to view or edit, and press Select (right soft key). Tip: You can press either Select or OK to select the highlighted item. 3. Use the navigator to scroll and view the list of calls.
Table 1: Headset button functions Function Button Action Sounds Indicator Light Turn headset on Press and hold for 2 seconds 4 ascending beeps Flashes blue every 10 seconds Turn headset off Press and hold for 4 seconds 4 descending beeps Answer/end a call Press for 1 second 1 high beep Adjust volume Press up or down (not inward) 2 beeps when maximum/ minimum volume is reached Redial last number Press twice 2 beeps Pair with mobile phone While powered off, press and hold for 6 seconds A
Table 3: Handset screen icons Icon Meaning Action You have new voicemail messages.* If set up as a speed dial, press and hold 1 to retrieve messages (see “Checking voicemail” on page 30); otherwise, dial your voicemail number and press Talk/Flash . Battery is fully charged. Battery is partially charged. Charge battery if desired. Battery is low. Place handset in handset charging cradle to charge. Headset is out of range of handset, has low batteries, or is powered off.
Settings Adjusting the ringer volume 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Settings, and press Select (right soft key). 3. Highlight Ringer Vol/Off, and press Select (right soft key). 4. Press Up or Down on the navigator to adjust the volume. 5. Press Save (right soft key). TIP: When you are not on a call, you can access the ringer volume adjustment menu by pressing the Volume button on the right hand side of handset.
3. Highlight Ringtones, and press Select (right soft key). Press Up or Down on the navigator to highlight a ring tone. A preview of the sound plays. 4. Press Save (right soft key). Tip: You can also assign a ring tone to a specific contact. See “Assigning speed dials and ring tones” on page 17. Adjusting the screen contrast 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Settings, and press Select (right soft key). 3.
– 12h: Press Left or Right on the navigator to change the time format from a 12-hour clock to a 24-hour clock and back. 5. Press Save (right soft key). Setting the default language 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Initial Setup, and press Select (right soft key). 3. Highlight Language, and press Select (right soft key). 4. Highlight English, Français, or Español. 5. Press Save (right soft key).
Switching between tone dialing and pulse dialing By default, your Calisto Pro uses tone dialing. You can switch to pulse dialing if you are in an area that requires it. 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Initial Setup, and press Select (right soft key). 3. Highlight Dial Mode, and press Select (right soft key). 4. Highlight Tone or Pulse. 5. Press Save (right soft key).
Voicemail You must subscribe to voicemail service from your phone provider to use the voicemail feature on your Calisto Pro. Setting up quick voicemail 1. On the main screen, press Menu (left soft key). . Use the navigator to highlight Initial Setup, and press Select (right soft key). 3. Highlight Voicemail Setup, and press Select (right soft key). 4. Highlight Number, and press Select (right soft key). Use the keypad to enter the number you call to access your voicemail, and press Save (right soft key).
If the voicemail indicator icon appears after you have retrieved all of your voicemail messages, you can reset the icon. Follow steps 1–3 in “Setting up quick voicemail,” above, and then highlight Indicator Off and press Select (right soft key). This is a temporary reset only; the next time you get a new voicemail message, the icon appears on the screen.
Using the Outlook® Phonebook Utility 1. Connect your computer to the bottom of the charging base using the USB cable. The smaller end of the cable goes into the base; the larger end goes into a USB port on your computer. . Click the Calisto Phonebook icon on your computer. The Calisto Phonebook Live Editor screen shows the contacts currently in the Calisto phonebook. You can edit these contacts directly on this screen (see “Editing an Outlook contact” on page 35). 3. Click Synchronize with Outlook.
been recently added to Outlook and have not yet been transferred to Calisto. Updated Contacts are contacts that have been recently modified in Outlook and do not exactly match those previously transferred. Unchanged Contacts are contacts that are already in the Calisto phonebook and have not been recently modified. New contacts are automatically marked for transfer to your Calisto phonebook. Do either of the following: – To mark additional contacts for transfer, click in the to the left of the contact name.
Phonebook storage Your Calisto phonebook can store 200 names, with 3 phone numbers for each contact. At the bottom of the Outlook Utility screen you can see how many entries are used and how many are free. If the contacts you are trying to transfer cause your phonebook to exceed 200 names, a message appears prompting you to delete some contacts. Do either of the following: • Uncheck some contacts on the Outlook Synchronization screen to transfer fewer contacts.
Editing an Outlook contact 1. On the Plantronics Phonebook Editor screen, click inside the cell of the contact information (name, phone number, and so on) you want to edit. . Enter the updated information, and press Enter or click inside of a different cell.
Deleting an Outlook contact 1. On the Plantronics Phonebook Editor screen, highlight the row containing the contact you want to delete. You can highlight several rows at a time. . On your computer keyboard, press Delete. Restoring your phonebook 1. On the Plantronics Phonebook Editor screen, click Restore Phonebook. . Click OK to confirm that you want to overwrite the current contacts and replace the current Calisto Phonebook with the backup copy last created on your computer.
Answering Calls from Your Computer’s VoIP Program You can use your Calisto Pro to answer VoIP calls from your computer. To use this feature, you must first install the software from the Calisto Pro Series CD. Plantronics PerSonoCall® VoIP Utility software provides the link between your Calisto Pro and the VoIP software on your computer. PerSonoCall software provides the ability to remotely detect and answer/end a VoIP call using the Calisto headset or handset.
– Click the Launch audio devices control panel button and select the Audio tab. – Under Sound Playback and Sound Recording default devices, make sure Plantronics Calisto Pro Series is NOT selected. This allows your computer to direct audio sources such as music to your computer speakers instead of Calisto. – Instead, select your computer speaker option (which might appear under a different name). – Press OK.
Using the PerSonoCall VoIP Utility 1. Connect your computer to the bottom of the charging base using the USB cable. The smaller end of the cable goes into the base; the larger end goes into a USB port on your computer. . Make sure your computer VoIP call software (Skype or Yahoo! Voice) is running. Note: If you have several USB ports on your computer, we recommend you always use the same one to connect Calisto. 3.
Using the Handset with the Charging Base Locating the handset from the charging base Press the handset locator button on the charging base. The handset rings. After you have located the handset, press any button to stop the ringing. Press here Note: The handset will not ring if it is out of range or if the battery has run out of charge. Registering your handset with the charging base Your handset comes pre-registered with the base.
Using a Different Headset Pairing with a new headset Your Calisto handset can be used with other Plantronics Bluetooth headsets. You can pair only one headset at a time with the Calisto handset. Please note that other headsets may not behave the same or offer all the same features as the Calisto headset. 1. On the main screen, press Menu (left soft key). . Use the navigator to scroll down and highlight Initial Setup, and press Select (right soft key). 3. Highlight Headset/Base, and press Select 4.
Troubleshooting Common screen icons and warning messages Searching for base: Appears when the handset is not connecting to the base or is beyond range of the base (range is up to 300 feet). Make sure the AC power adapter and telephone cord are connected. If the problem persists, you may need to re-register the handset with the base (see “Registering your handset with the charging base” on page 40). Headset out of range: Appears when the headset is beyond range of the handset (range is up to 33 feet).
Problem Solution There is no dial tone in the handset. Make sure the battery is properly installed and fully charged. A full charge my take up to 16 hours. The screen displays a full battery icon in the upper right-hand corner when the battery is fully charged. Make sure the base and all cables are plugged in correctly. See “Setup” on page 4 for details. The handset may not be registered to the base properly.
Problem Solution I am unable to place VoIP calls on the handset or headset. PerSonoCall is not installed or not configured correctly (see “Installing the VoIP Utility software” on page 37). Check that the correct system tray icon appears when you plug the USB cable into your computer’s USB port. If this icon does not appear, try plugging the USB cable into the port again. If this doesn’t work, close PerSonoCall and relaunch it by clicking the desktop icon. Relaunch Skype.
Problem Solution The caller cannot hear me. Check the handset screen to make sure the call is not muted. If you are using the headset, make sure you have transferred the call to the headset. See “Switching calls between handset, headset, and speakerphone” on page 10 for instructions. Make sure the headset microphone is pointed toward your mouth for optimal audio performance. I am having trouble hearing the caller. If you experience low volume on the headset, increase the volume of the headset.
Problem Solution I am having problems pairing the headset with a mobile phone. Make sure that your mobile phone is Bluetooth enabled. If you previously paired your mobile phone with another headset, disconnect the link between the mobile phone and the headset before pairing the mobile phone with your Calisto headset. During pairing, make sure that your Calisto headset is in pairing mode while your mobile phone is searching for Bluetooth devices. See the online pairing guide at www.plantronics.
Problem Solution The handset does not respond when I press the handset locator button. The handset is out of range of the base or the handset battery is too low. When I open the Outlook Phonebook Utility application, the buttons are grayed out and I cannot make any selections. See “Using the Outlook® Phonebook Utility” on page 32 for complete instructions. Make sure the USB cable from the Calisto is connected to your computer. Handset battery life is short. The handset is not fully charged.
Product Specifications Headset specifications • Battery Life/Talk Time: Up to 8 hours* • Standby Time: Up to 240 hours** • Charge Time: 2 hours • Power Requirements: 5V DC–300 mA • Battery Type: Lithium Ion Polymer • Storage and Usage Temperature: 50F–104F (10C–40C) • Bluetooth version v1.2; up to 33 ft. range from headset to compatible device • Compatible with Bluetooth enabled mobile phones or Bluetooth devices supporting headset or hands-free profiles • Weight: .65 oz.
Help/Contact Technical assistance Visit our Web site at www.plantronics.com/support for technical support including frequently asked questions, compatibility, and accessibility information. For additional assistance, call 1-888-237-2557 to speak to a Calisto support specialist. Warranty Limited warranty • This warranty covers defects in materials and workmanship of products manufactured, sold, or certified by Plantronics which were purchased and used in the United States and Mexico.
FCC/Regulatory Notices FCC Compliance Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Canadian Compliance This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. Federal Communications Commission (FCC) Part 68 Statement This cordless phone complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the bottom of this equipment is a label that contains, among other information, a product identifier in format US: AAAEQ##TXXXX.
in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact Plantronics, Inc. at 1-800-544-4660.
Safety Instructions Please read the following safety and operational instructions before using your Calisto phone/ Bluetooth® headset system. Please keep these instructions for your reference. When using this product, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property. This symbol identifies and alerts the user to the presence of important safety warnings.
For more information about Plantronics Calisto or other Plantronics products, visit our Web site at: www.plantronics.com TEL: 800-544-4660 in USA and Mexico © 2007 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Calisto, PerSonoCall, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Skype is a trademark of Skype Limited or other related Skype companies. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
