Savi® W440 Wireless headset system User Guide
Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W440 (D100 USB Adapter + WH500 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Contents 1 Package Contents................................................................. 4 6 Making Calls With Your Headset and PC......................... 12 2 System Features.................................................................... 5 Software installation..................................................... 12 3 Headset Setup....................................................................... 6 Making calls with your headset and PC.......................
1 Package Contents Savi W440 USB Adapter and Charger USB Adapter Base Power Supply USB Charging Cable Charger Base Savi WH500 Headset Headset Headbands Battery Fit kit with earloops, eartips and foam sleeve Plantronics Savi User Guide 4
2 System Features Savi USB Adapter Features Indicator Light Subscription Button Savi WH500 Headset Features Volume and Mute Button (press in to mute/unmute) Headset (fitted with earloop and eartip) Plantronics Savi User Guide Call Control Button Indicator Light Microphone 5
3 Headset Setup Installing the Headset Battery 4 Press in to attach. Position the battery as shown on the headset and slide into position until the battery snaps into place. Left earloop configuration 1 Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. 2 Rotate the earloop up 90 degrees.
Wearing the Headset Fitting the Headset with a Headband When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. The headset can be rotated for wearing on the left or right ear. 1 Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband.
4 System Setup Connecting the Power Supply Connecting the USB Adapter to your PC 1 Connect the base power supply into the power jack on 1 Insert the USB adapter into USB Port on PC. The indicator the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green.. light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it finds the headset.
USB Adapter Indicator Light USB Adapter Status USB Indicator Light Headset subscribed, no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and red USB adapter conference subscription Flashes green and yellow On conference call with one or more guest headsets subscribed Flashes yellow Plantronics Savi User Guide 9
5 Using Your Headset System Powering Up the Headset If the headset battery is charged and connected to the headset, the headset is automatically on. The headset does not have an on/off button. Volume and mute button Talk Time With a single full charge, the Savi W440 will provide up to 7 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the adapter.
Placing the Headset in Sleep Mode Subscribing a Headset If you won’t be using the headset for a long period of time and the headset will not be in the charging cradle, you can put the headset in sleep mode. With the headset idle, press the call control button for three seconds until you see the headset flash white twice. To wake the headset, press the call control button again and you will see two white flashes. The headset and USB adapter that are supplied together are already subscribed to each other.
6 Making Calls With your Headset and PC Software Installation It is highly recommended that you install the Plantronics software. Though your Savi system will operate without the software, it will limit the system’s full capabilities. Install the Plantronics software to enable remote call answer/end with compatible softphones. The software can be downloaded at plantronics.com/software.
Conferencing Up to Three Guest Headsets While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter, an additional headset icon will appear in the Plantronics Control Panel with a number from 1 to 3 indicating the number of guest headsets subscribed to the adapter. Guests may conference in as described below: 1 While you are on a call, place the guest’s headset into subscription mode.
Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start > Programs > Plantronics > Plantronics Control Panel. Devices Tab To configure your settings, select Plantronics D100 from the pull down menu and click the Device Settings box. Below are the setting options and defaults for the USB adapter and headset. NOTE Some parameters that do not apply to a particular Plantronics device may appear grayed out.
To change the PC Audio Bandwidth default in the software, go to: Start > Programs > Plantronics > Plantronics Control Panel > Device Settings – USB adapter. You also can toggle between narrowband and wideband audio by doing a short press (less than one second) followed by a long press (more than three seconds) on the USB adapter subscription button while it is in an idle state.
Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio-Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. When Audio-Limiting is set to NOT SELECTED, the headset limits sound levels at 118 dBA to protect your hearing. Hours on Phone Per Day The default is 8 hours.
Preferences Tab The Preferences Tab allows you to set preferences for the media player as well as other general settings. Options Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control panel.
8 Plantronics Update Manager All required software for Savi W440 can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling this check box, you will activate a periodic automatic check for available software updates.
9 Troubleshooting and Common Questions My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. See Wearing the Headset. When I dial from my softphone application, nothing happens. Ensure your headset is charged. Ensure your headset is subscribed to the USB adapter. See Subscribing a Headset.
10 Appendix Left Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the left ear.
Right Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the right ear.
Plantronics, Inc. Plantronics BV 345 Encinal Street South Point Building C Santa Cruz, CA 95060 Scorpius 140 United States 2132 LR Hoofddorp plantronics.com Netherlands EEE Yönetmeliğine Uygundur For product support contact us at plantronics.com/support or call 1-800-544-4660. © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, W440, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc.
