Pepwave MAX and Surf User Manual Pepwave Products: MAX 700/Transit/HD2/HD2 IP67/HD2 mini/HD4/BR1/BR1 IP55/BR2 IP55 MAX On-The-Go MAX HD2/HD4 with MediaFast Surf SOHO Pepwave Firmware 6.2.1 September 2015 COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. Copyright © 2015 Pepwave Ltd. All Rights Reserved. Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.
Pepwave MAX and Surf User Manual Table of Contents 1 INTRODUCTION AND SCOPE ............................................................................................. 5 2 GLOSSARY........................................................................................................................ 6 3 PRODUCT FEATURES ........................................................................................................ 7 3.1 3.2 4 PEPWAVE MAX MOBILE ROUTER OVERVIEW .............................
Pepwave MAX and Surf User Manual 9.5 DYNAMIC DNS SETTINGS ............................................................................................ 70 10 ADVANCED WI-FI SETTINGS............................................................................................ 72 11 MEDIAFAST CONFIGURATION ........................................................................................ 75 11.1 11.2 11.3 SETTING UP MEDIAFAST CONTENT CACHING ..............................................................
Pepwave MAX and Surf User Manual 19.1 19.2 19.3 WIRELESS SSID ....................................................................................................... 126 SETTINGS ................................................................................................................ 130 TOOLBOX ................................................................................................................ 134 20 SYSTEM SETTINGS ......................................................................
Pepwave MAX and Surf User Manual 1 Introduction and Scope Pepwave routers provide link aggregation and load balancing across multiple WAN connections, allowing a combination of technologies like 3G HSDPA, EVDO, 4G LTE, Wi-Fi, external WiMAX dongle, and satellite to be utilized to connect to the Internet. This manual covers setting up Pepwave routers and provides an introduction to their features and usage.
Pepwave MAX and Surf User Manual 2 Glossary The following terms, acronyms, and abbreviations are frequently used in this manual: Term Definition 3G 3rd Generation standards for wireless communications 4G 4th Generation standards for wireless communications DHCP DNS EVDO HSDPA Dynamic Host Configuration Protocol Domain Name System Evolution-Data Optimized High-Speed Downlink Packet Access HTTP Hyper-Text Transfer Protocol ICMP Internet Control Message Protocol IP LAN MAC Address Internet Proto
Pepwave MAX and Surf User Manual 3 Product Features Pepwave routers enable all LAN users to share broadband Internet connections, and they provide advanced features to enhance Internet access. Below is a list of supported features on Pepwave routers. Features vary by model. For more information, please see peplink.com/products. 3.1 Supported Network Features 3.1.
Pepwave MAX and Surf User Manual Bandwidth bonding and failover among selected WAN connections IPsec VPN for network-to-network connections (works with Cisco and Juniper only) Ability to route Internet traffic to a remote VPN peer Optional pre-shared key setting SpeedFusionTM throughput, ping, and traceroute tests PPTP server PPTP and IPsec passthrough 3.1.
Pepwave MAX and Surf User Manual 3.
Pepwave MAX and Surf User Manual 4 Pepwave MAX Mobile Router Overview 4.1 MAX 700 4.1.1 Panel Appearance http://www.pepwave.
Pepwave MAX and Surf User Manual 4.1.
Pepwave MAX and Surf User Manual 4.2 MAX Transit 4.2.1 Panel Appearance 4.2.
Pepwave MAX and Surf User Manual 4.3 MAX HD2 4.3.1 Panel Appearance http://www.pepwave.
Pepwave MAX and Surf User Manual 4.3.
Pepwave MAX and Surf User Manual 4.4 MAX HD2 IP67 4.4.1 Panel Appearance The statuses indicated by the front panel LEDs are as follows: Status OFF Red Blinking red Green http://www.pepwave.
Pepwave MAX and Surf User Manual 4.5 MAX HD2 mini 4.5.1 Panel Appearance http://www.pepwave.
Pepwave MAX and Surf User Manual 4.5.
Pepwave MAX and Surf User Manual 4.6 MAX HD4 4.6.1 Panel Appearance 4.6.
Pepwave MAX and Surf User Manual 4.7 MAX BR1 4.7.1 Panel Appearance 4.7.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Wi-Fi OFF Red Blinking red Green OFF Blinking slowly Blinking ON http://www.pepwave.
Pepwave MAX and Surf User Manual Cellular Cellular Indicators Disabled or no SIM card inserted Connecting or connected to network(s) OFF ON LAN and Ethernet WAN Ports Green LED Orange LED Port Type ON 100 Mbps OFF 10 Mbps ON Port is connected without traffic Blinking OFF Data is transferring Port is not connected Auto MDI/MDI-X ports http://www.pepwave.
Pepwave MAX and Surf User Manual 4.8 MAX BR1 Slim 4.8.1 Panel Appearance 4.8.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Wi-Fi Cellular OFF Red Blinking red Green OFF Blinking slowly Blinking ON OFF ON http://www.pepwave.
Pepwave MAX and Surf User Manual LAN and Ethernet WAN Ports Green LED Orange LED Port Type ON 100 Mbps OFF 10 Mbps ON Port is connected without traffic Blinking OFF Data is transferring Port is not connected Auto MDI/MDI-X ports http://www.pepwave.
Pepwave MAX and Surf User Manual 4.9 MAX BR1 ENT 4.9.1 Panel Appearance 4.9.
Pepwave MAX and Surf User Manual 4.10 MAX BR1/2 IP55 4.10.1 Panel Appearance 4.10.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status OFF Red Blinking red Green http://www.pepwave.
Pepwave MAX and Surf User Manual Wi-Fi Cellular OFF Blinking slowly Blinking ON Wi-Fi Indicators Disabled Intermittent Connecting to wireless network(s) Connected to wireless network(s) with traffic Connected to wireless network(s) without traffic Cellular Indicators Disabled or no SIM card inserted Connecting or connected to network(s) OFF ON LAN and Ethernet WAN Ports Green LED Orange LED Port Type ON 100 Mbps OFF 10 Mbps ON Port is connected without traffic Blinking Data is transferring O
Pepwave MAX and Surf User Manual 4.11 MAX On-The-Go 4.11.1 Panel Appearance 4.11.
Pepwave MAX and Surf User Manual 4.12 Surf SOHO 4.12.1 Panel Appearance 4.12.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Wi-Fi Status Wi-Fi and Status Indicators OFF Disabled Intermittent Blinking Enabled but no client connected ON Client(s) connected to wireless network Continuous Transferring data to wireless network blinking OFF System initializing Red Booting up or busy Green Ready state LAN and Ethernet WAN Ports Green LED ON http://www.pepwave.
Pepwave MAX and Surf User Manual Blinking Orange LED Port type OFF Data is transferring No data is being transferred or port is not connected Auto MDI/MDI-X ports Wi-Fi Signal Off Signal strength No connection Wi-Fi signal strength (low, medium, and high) http://www.pepwave.
Pepwave MAX and Surf User Manual 5 Installation The following section details connecting Pepwave routers to your network. 5.
Pepwave MAX and Surf User Manual 5.2 Constructing the Network At a high level, construct the network according to the following steps: 1. 2. 3. With an Ethernet cable, connect a computer to one of the LAN ports on the Pepwave router. Repeat with different cables for up to 4 computers to be connected. With another Ethernet cable or a USB modem/Wi-Fi antenna/PC Card/Express Card, connect to one of the WAN ports on the Pepwave router. Repeat the same procedure for other WAN ports.
Pepwave MAX and Surf User Manual 5.3 Configuring the Network Environment To ensure that the Pepwave router works properly in the LAN environment and can access the Internet via WAN connections, please refer to the following setup procedures: LAN configuration For basic configuration, refer to Section 7, Connecting to the Web Admin Interface. For advanced configuration, go to Section 8, Configuring the LAN Interface(s).
Pepwave MAX and Surf User Manual 6 Mounting the Unit 6.1 Wall Mount The Pepwave MAX 700/HD2/On-The-Go can be wall mounted using screws. After adding the screw on the wall, slide the MAX in the screw hole socket as indicated below. Recommeneded screw specification: M3.5 x 20mm, head diameter 6mm, head thickness 2.4mm. The Pepwave MAX BR1 requires four screws for wall mounting. 6.2 Car Mount The Pepwave MAX700/HD2 can be mounted in a vehicle using the included mounting brackets.
Pepwave MAX and Surf User Manual 7 Connecting to the Web Admin Interface 1. Start a web browser on a computer that is connected with the Pepwave router through the LAN. 2. To connect to the router’s web admin interface, enter the following LAN IP address in the address field of the web browser: http://192.168.50.1 (This is the default LAN IP address for Pepwave routers.) 3. Enter the following to access the web admin interface.
Pepwave MAX and Surf User Manual Device Information displays details about the device, including model name, firmware version, and uptime. For further information, please refer to Section 22. Important Note Configuration changes (e.g. WAN, LAN, admin settings, etc.) will take effect only after clicking the Save button at the bottom of each page. The Apply Changes button causes the changes to be saved and applied. http://www.pepwave.
Pepwave MAX and Surf User Manual 8 Configuring the LAN Interface(s) 8.1 Basic Settings\\sharedocs.peplink.com\share\Marketing\Products MAX\User Manual\v.6.2.1 Transit\LAN_Basic_Settings LAN interface settings are located at Network>LAN>Basic Settings. IP Settings IP Address The IP address and subnet mask of the Pepwave router on the LAN. Network Settings Name VLAN ID Inter-VLAN routing Captive Portal Enter a name for the LAN. Enter a number for your VLAN.
Pepwave MAX and Surf User Manual http://www.pepwave.
Pepwave MAX and Surf User Manual Drop-in Mode Settings Enable Drop-in mode eases the installation of Peplink routers on a live network between the existing firewall and router, such that no configuration changes are required on existing equipment. Check the box to enable the drop-in mode feature, if available on your model. WAN for DropIn Mode Select the WAN port to be used for drop-in mode. If WAN 1 with LAN Bypass is selected, the high availability feature will be disabled automatically.
Pepwave MAX and Surf User Manual Address when bridge connected If you choose to override IP address when the VPN is connected, the device will not act as a router, and most Layer 3 routing functions will cease to work. DHCP Server Settings DHCP Server When this setting is enabled, the DHCP server automatically assigns an IP address to each computer that is connected via LAN and configured to obtain an IP address via DHCP. The Pepwave router’s DHCP server can prevent IP address collision on the LAN.
Pepwave MAX and Surf User Manual enter its value. For values that are in IP address list format, you can enter one IP address per line in the provided text area input control. Each option can be defined once only. DHCP Reservation This setting reserves the assignment of fixed IP addresses for a list of computers on the LAN. The computers to be assigned fixed IP addresses on the LAN are identified by their MAC addresses.
Pepwave MAX and Surf User Manual DNS Proxy Settings To enable the DNS proxy feature, check this box, and then set up the feature at Network>LAN>DNS Proxy Settings. A DNS proxy server can be enabled to TM serve DNS requests originating from LAN/PPTP/SpeedFusion peers. Requests are forwarded to the DNS servers/resolvers defined for each WAN connection. Enable DNS Caching This field is to enable DNS caching on the built-in DNS proxy server.
Pepwave MAX and Surf User Manual protocol. Once VLAN configuration is complete, click Save to store your changes. Bonjour Forwarding Settings Enable Bonjour Service Check this box to turn on Bonjour forwarding. Choose Service and Client networks from the drop-down menus, and then click add the networks. To delete an existing Bonjour listing, click . http://www.pepwave.
Pepwave MAX and Surf User Manual To enable VLAN configuration, click the button in the IP Settings section. To add a new LAN, click the New LAN button. To change LAN settings, click the name of the LAN to change under the LAN heading. The following settings are displayed when creating a new LAN or editing an existing LAN. IP Settings IP Address & Subnet Mask Enter the Pepwave router’s IP address and subnet mask values to be used on the LAN.
Pepwave MAX and Surf User Manual DHCP Server Settings DHCP Server When this setting is enabled, the Pepwave router’s DHCP server automatically assigns an IP address to each computer that is connected via LAN and configured to obtain an IP address via DHCP. The Pepwave router’s DHCP server can prevent IP address collisions on the LAN. To enable DHCP bridge relay, please click the IP Range & Subnet Mask icon on this menu item.
Pepwave MAX and Surf User Manual 21.3. To configure DHCP relay, first click the to display the settings. button found next to the DHCP Server option DHCP Relay Settings Enable Check this box to turn on DHCP relay. Click the icon to disable DHCP relay. DHCP Server IP Address Enter the IP addresses of one or two DHCP servers in the provided fields. The DHCP servers entered here will receive relayed DHCP requests from the LAN.
Pepwave MAX and Surf User Manual 8.2 Captive Portal The captive portal serves as gateway that clients have to pass if they wish to access the internet using your router. To configure, navigate to Network>LAN>Captive Portal. Captive Portal Settings Enable Hostname Access Mode Check Enable and then, optionally, select the LANs/VLANs that will use the captive portal. To customize the portal’s form submission and redirection URL, enter a new URL in this field.
Pepwave MAX and Surf User Manual Access Quota Quota Reset Time Allowed Networks Splash Page Set a time and data cap to each user’s Internet usage. This menu determines how your usage quota resets. Setting it to Daily will reset it at a specified time every day. Setting a number of minutes after quota reached establish a timer for each user that begins after the quota has been reached.
Pepwave MAX and Surf User Manual Portal Customization Logo Image Message Terms & Conditions Custom Landing Page 9 Click the Choose File button to select a logo to use for the built-in portal. If you have any additional messages for your users, enter them in this field. If you would like to use your own set of terms and conditions, please enter them here. If left empty, the built-in portal will display the default terms and conditions. Fill in this field to redirect clients to an external URL.
Pepwave MAX and Surf User Manual 9.1 Ethernet WAN From Network>WAN, choose a WAN connection and then click Details. WAN Port (Section 1) WAN Connection Name Enter a name to represent this WAN connection. There are three possible connection methods for Ethernet WAN: Connection Method DHCP Static IP PPPoE The connection method and details are determined by, and can be obtained from, the ISP. See the following sections for details on each connection method.
Pepwave MAX and Surf User Manual WAN Port (Section 2) Standby State This setting specifies the standby state of the WAN connection. The available options are Remain connected and Disconnect. The default state is Remain Connected. Upstream Bandwidth This setting specifies the data bandwidth in the outbound direction from the LAN through the WAN interface. Downstream Bandwidth This setting specifies the data bandwidth in the inbound direction from the WAN interface to the LAN.
Pepwave MAX and Surf User Manual Health Check Interval This is the number of consecutive check failures before treating a connection as down. Health Check Retries This is the number of consecutive check failures before treating a connection as down. Recovery Retries This is the number of responses required after a health check failure before treating a connection as up again.
Pepwave MAX and Surf User Manual WAN Port (Section 4) MSS This setting should be configured based on the maximum payload size that the local system can handle. The MSS (maximum segment size) is computed from the MTU minus 40 bytes for TCP over IPv4. If MTU is set to Auto, the MSS will also be set automatically. By default, MSS is set to Auto. MAC Address Clone Some service providers (e.g.
Pepwave MAX and Surf User Manual IPv6 IPv6 IPv6 support can be enabled on one of the available Ethernet WAN ports. On this screen, you can choose which WAN will support IPv6. To enable IPv6 support on a WAN, the WAN router must respond to stateless address auto configuration advertisements and DHCPv6 requests. IPv6 clients on the LAN will acquire their IPv6, gateway, and DNS server addresses from it.
Pepwave MAX and Surf User Manual Hostname (Optional) DNS Servers If your service provider's DHCP server requires you to supply a hostname value upon acquiring an IP address, you may enter the value here. If your service provider does not provide you with the value, you can safely bypass this option. Each ISP may provide a set of DNS servers for DNS lookups. This setting specifies the DNS (Domain Name System) servers to be used when a DNS lookup is routed through this connection.
Pepwave MAX and Surf User Manual 9.1.3 PPPoE Connection This connection method is suitable if your ISP provides a login ID/password to connect via PPPoE. PPPoE Settings Routing Mode IP Address / Subnet Mask / Default Gateway PPPoE User Name / Password Confirm PPPoE Password NAT allows substituting the real address in a packet with a mapped address that is routable on the destination network. By clicking the help icon in this field, you can display the IP Forwarding option, if your network requires it.
Pepwave MAX and Surf User Manual connection into the DNS Server 1 and DNS Server 2 fields. L2TP Settings L2TP User Name / Password Confirm L2TP Password Enter the required information in these fields in order to connect via L2TP to your ISP. The parameter values are determined by and can be obtained from your ISP. Verify your password by entering it again in this field. Server IP Address / Host L2TP server address is a parameter which is provided by your ISP.
Pepwave MAX and Surf User Manual 9.2 Cellular WAN To access cellular WAN settings, click Network>WAN>Details. (Available on the Pepwave MAX BR1, Transit, HD2, and HD2 IP67 only) Cellular Status IMSI This is the International Mobile Subscriber Identity which uniquely identifies the SIM card. This is applicable to 3G modems only. MEID Some Pepwave routers support both HSPA and EV-DO.
Pepwave MAX and Surf User Manual WAN Connection Settings WAN Connection Name Enter a name to represent this WAN connection. Network Mode Users have to specify the network they are on accordingly. Routing Mode This option allows you to select the routing method to be used in routing IP frames via the WAN connection. The mode can be either NAT (network address translation) or IP Forwarding. Click the button to enable IP forwarding. Each ISP may provide a set of DNS servers for DNS lookups.
Pepwave MAX and Surf User Manual Cellular Settings Network Selection 3G/2G By default, the MAX router will automatically choose a network to connect to. If you wish to use only certain networks, click the button beside the menu item. This drop-down menu allows restricting cellular to particular band. Click the enable the selection of specific bands. button to Authentication Choose from PAP Only or CHAP Only to use those authentication methods exclusively.
Pepwave MAX and Surf User Manual and recommended setting is Auto. APN / Login / Password / SIM PIN When Auto is selected, the information in these fields will be filled automatically. Select Custom to customize these parameters. The parameter values are determined by and can be obtained from the ISP. Bandwidth Allowance Monitor Check the box Enable to enable bandwidth usage monitoring on this WAN connection for each billing cycle.
Pepwave MAX and Surf User Manual Health Check Settings Heath Check Method Timeout This setting allows you to specify the health check method for the cellular connection. Available options are Disabled, Ping, DNS Lookup, HTTP, and SmartCheck. The default method is DNS Lookup. See Section 9.4 for configuration details. If a health check test cannot be completed within the specified amount of time, the test will be treated as failed.
Pepwave MAX and Surf User Manual 9.3 Wi-Fi WAN To access Wi-Fi WAN settings, click Network>WAN>Details. Wi-Fi Connection Settings WAN Connection Name Standby State Enter a name to represent this WAN connection. This setting specifies the state of the WAN connection while in standby. The available options are Remain Connected (hot standby) and Disconnect (cold standby). MTU This setting specifies the maximum transmission unit. By default, MTU is set to Custom 1440.
Pepwave MAX and Surf User Manual Roaming Connect to Any Open Mode AP Checking this box will enable Wi-Fi roaming. Click the icon for additional options. This option is to specify whether the Wi-Fi WAN will connect to any open mode access points it finds. Bandwidth Allowance Monitor If Error! Reference source not found. is enabled, you will be notified by email when usage hits 75% and 95% of the monthly allowance.
Pepwave MAX and Surf User Manual Lookup. For mobile Internet connections, the value of Method can be configured as Disabled or SmartCheck. Health Check Disabled When Disabled is chosen in the Method field, the WAN connection will always be considered as up. The connection will NOT be treated as down in the event of IP routing errors. Health Check Method: PING ICMP ping packets will be issued to test the connectivity with a configurable target IP address or hostname.
Pepwave MAX and Surf User Manual HTTP connections will be issued to test connectivity with configurable URLs and strings to match. URL1 WAN Settings>WAN Edit>Health Check Settings>URL1 The URL will be retrieved when performing an HTTP health check. When String to Match is left blank, a health check will pass if the HTTP return code is between 200 and 299 (Note: HTTP redirection codes 301 or 302 are treated as failures).
Pepwave MAX and Surf User Manual Other Health Check Settings Timeout This setting specifies the timeout in seconds for ping/DNS lookup requests. The default timeout is 5 seconds. Health Check Interval This setting specifies the time interval in seconds between ping or DNS lookup requests. The default health check interval is 5 seconds.
Pepwave MAX and Surf User Manual TZO Key Update All Hosts Hosts / Domain Check this box to automatically update all hosts. This setting specifies a list of hostnames or domains to be associated with the public Internet IP address of the WAN connection. Important Note In order to use dynamic DNS services, appropriate hostname registration(s), as well as a valid account with a supported dynamic DNS service provider, are required.
Pepwave MAX and Surf User Manual Wi-Fi Connection Profile Settings Type Network Name (SSID) Select whether the network will connect automatically or manually. Enter a name to represent this Wi-Fi connection. This option allows you to select which security policy is used for this wireless network. Available options: Open WEP WPA/WPA2 – Personal WPA/WPA2 – Enterprise Security http://www.pepwave.
Pepwave MAX and Surf User Manual 9.4 WAN Health Check To ensure traffic is routed to healthy WAN connections only, the Pepwave router can periodically check the health of each WAN connection. The health check settings for each WAN connection can be independently configured via Network>WAN>Details. Health Check Settings Method This setting specifies the health check method for the WAN connection. This value can be configured as Disabled, PING, DNS Lookup, or HTTP. The default method is DNS Lookup.
Pepwave MAX and Surf User Manual Health Check Method: HTTP HTTP connections will be issued to test connectivity with configurable URLs and strings to match. URL1 WAN Settings>WAN Edit>Health Check Settings>URL1 The URL will be retrieved when performing an HTTP health check. When String to Match is left blank, a health check will pass if the HTTP return code is between 200 and 299 (Note: HTTP redirection codes 301 or 302 are treated as failures).
Pepwave MAX and Surf User Manual 9.5 Dynamic DNS Settings Pepwave routers are capable of registering the domain name relationships to dynamic DNS service providers. Through registration with dynamic DNS service provider(s), the default public Internet IP address of each WAN connection can be associated with a host name. With dynamic DNS service enabled for a WAN connection, you can connect to your WAN's IP address from the external, even if its IP address is dynamic.
Pepwave MAX and Surf User Manual Email Address Password / TZO Key This setting specifies the password for the dynamic DNS service. Hosts / Domain This field allows you to specify a list of host names or domains to be associated with the public Internet IP address of the WAN connection. If you need to enter more than one host, use a carriage return to separate them.
Pepwave MAX and Surf User Manual 10 Advanced Wi-Fi Settings Wi-Fi settings can be configured at Advanced>Wi-Fi Settings (or AP>Settings on some models). Note that menus displayed can vary by model. Wi-Fi Radio Settings This drop-down menu specifies the national/regional regulations which the Wi-Fi radio should follow. Operating Country If a North American region is selected, RF channels 1 to 11 will be available and the maximum transmission power will be 26 dBm (400 mW).
Pepwave MAX and Surf User Manual Advanced Wi-Fi AP settings can be displayed by clicking the on the top right-hand corner of the Wi-Fi AP Settings section, which can be found at AP>Settings. Other models will display a separate section called Wi-Fi AP Advanced Settings, which can be found at Advanced>Wi-Fi Settings. Wi-Fi AP Advanced Settings Beacon Rate Beacon Interval DTIM This option is for setting the transmit bit rate for sending a beacon. By default, 1Mbps is selected.
Pepwave MAX and Surf User Manual Wi-Fi WAN settings can be configured at Advanced>Wi-Fi Settings (or Advanced>Wi-Fi WAN or some models). Wi-Fi WAN Settings Channel Width Available options are 20/40 MHz and 20 MHz. Default is 20/40 MHz, which allows both widths to be used simultaneously. Bit Rate This option allows you to select a specific bit rate for data transfer over the device’s WiFi network. By default, Auto is selected.
Pepwave MAX and Surf User Manual 11 MediaFast Configuration MediaFast settings can be configured from the Network menu. 11.1 Setting Up MediaFast Content Caching To access MediaFast content caching settings, select Advanced>Cache Control. Cache Control Settings Domain Choose to Cache on all domains, or enter domain names and then choose either Cache the specified domains only or Do not cache the specified domains.
Pepwave MAX and Surf User Manual 11.2 Scheduling Content Prefetching Content prefetching allows you to download content on a schedule that you define, which can help to preserve network bandwidth during busy times and keep costs down. To access MediaFast content prefetching settings, select Advanced >Prefetch Schedule. Prefetch Schedule Settings Name This field displays the name given to the scheduled download. Status Check the status of your scheduled download here.
Pepwave MAX and Surf User Manual Clear Web Cache Clear Statistics To clear all cached content, click this button. Note that this action cannot be undone. To clear all prefetch and status page statistics, click this button. 11.3 Viewing MediaFast Statistics To get details on storage and bandwidth usage, select Status>MediaFast. http://www.pepwave.
Pepwave MAX and Surf User Manual 12 Bandwidth Bonding SpeedFusionTM / PepVPN Pepwave bandwidth bonding SpeedFusionTM functionality securely connects your Pepwave router to another Pepwave or Peplink device (Peplink Balance 210/310/380/580/710/1350 only). Data, voice, or video communications between these locations are kept confidential across the public Internet. Bandwidth bonding SpeedFusionTM is specifically designed for multi-WAN environments.
Pepwave MAX and Surf User Manual The local LAN subnet and subnets behind the LAN (defined under Static Route on the LAN settings page) will be advertised to the VPN. All VPN members (branch offices and headquarters) will be able to route to local subnets. Note that all LAN subnets and the subnets behind them must be unique. Otherwise, VPN members will not be able to access each other. All data can be routed over the VPN using the 256-bit AES encryption standard.
Pepwave MAX and Surf User Manual VPN connection, no encryption will be applied. Authentication Remote ID / Pre-shared Key Select from By Remote ID Only, Preshared Key, or X.509 to specify the method the Peplink Balance will use to authenticate peers. When selecting By Remote ID Only, be sure to enter a unique peer ID number in the Remote ID field. This optional field becomes available when Remote ID / Pre-shared Key is selected as the Peplink Balance’s VPN Authentication method, as explained above.
Pepwave MAX and Surf User Manual To enable Layer 2 Bridging between PepVPN profiles, navigate to Network>LAN>Basic Settings>*LAN Profile Name* and refer to instructions in section 8.1 8.41 WAN Connection Priority WAN Connection Priority If your device supports it, you can specify the priority of WAN connections to be used for making VPN connections. WAN connections set to OFF will never be used. Only available WAN connections with the highest priority will be used.
Pepwave MAX and Surf User Manual PepVPN Local ID The local ID is a text string to identify this local unit when establishing a VPN connection. When creating a profile on a remote unit, this local ID must be entered in the remote unit's Remote ID field. Click the ID. icon to edit Local PepVPN Settings Handshake PortA To designate a custom handshake port (TCP), click the custom radio button and enter the port number you wish to designate.
Pepwave MAX and Surf User Manual Tip Want to know more about VPN sub-second session failover? Visit our YouTube Channel for a video tutorial! http://youtu.be/TLQgdpPSY88 http://www.pepwave.
Pepwave MAX and Surf User Manual 12.2 The Pepwave Router Behind a NAT Router Pepwave routers support establishing SpeedFusionTM over WAN connections which are behind a NAT (network address translation) router. To enable a WAN connection behind a NAT router to accept VPN connections, you can configure the NAT router in front of the WAN connection to inbound port-forward TCP port 32015 to the Pepwave router.
Pepwave MAX and Surf User Manual 12.3 SpeedFusionTM Status SpeedFusionTM status is shown in the Dashboard. The connection status of each connection profile is shown as below. After clicking the Status button at the top right corner of the SpeedFusionTM table, you will be forwarded to Status>SpeedFusionTM, where you can view subnet and WAN connection information for each VPN peer. Please refer to Section 21.6 for details.
Pepwave MAX and Surf User Manual 13 IPsec VPN IPsec VPN functionality securely connects one or more branch offices to your company's main headquarters or to other branches. Data, voice, and video communications between these locations are kept safe and confidential across the public Internet. IPsec VPN on Pepwave routers is specially designed for multi-WAN environments.
Pepwave MAX and Surf User Manual IPsec VPN Settings Name This field is for specifying a local name to represent this connection profile. Active When this box is checked, this IPsec VPN connection profile will be enabled. Otherwise, it will be disabled. Connect Upon Disconnection of Check this box and select a WAN to connect to this VPN automatically when the specified WAN is disconnected. Remote Gateway IP Address / Host Name Enter the remote peer’s public IP address.
Pepwave MAX and Surf User Manual Authentication Mode Force UDP Encapsulation To access your VPN, clients will need to authenticate by your choice of methods. Choose between the Preshared Key and X.509 Certificate methods of authentication. Choose Main Mode if both IPsec peers use static IP addresses. Choose Aggressive Mode if one of the IPsec peers uses dynamic IP addresses. For forced UDP encapsulation regardless of NAT-traversal, tick this checkbox.
Pepwave MAX and Surf User Manual WAN Connection Priority WAN Connection Select the appropriate WAN connection from the drop-down menu. http://www.pepwave.
Pepwave MAX and Surf User Manual 14 Outbound Policy Management Pepwave routers can flexibly manage and load balance outbound traffic among WAN connections. Important Note Outbound policy is applied only when more than one WAN connection is active . The settings for managing and load balancing outbound traffic are located at Advanced>Outbound Policy or Advanced>PepVPN, depending on the model. 14.
Pepwave MAX and Surf User Manual Application Compatibility highest application compatibility. Normal Application Compatibility Outbound traffic from a source LAN device to the same destination Internet IP address will be routed through the same WAN connection persistently, regardless of protocol. This option provides high compatibility to most applications, and users still benefit from WAN link load balancing when multiple Internet servers are accessed.
Pepwave MAX and Surf User Manual The bottom-most rule is Default. Edit this rule to change the device’s default manner of controlling outbound traffic for all connections that do not match any of the rules above it. Under the Service heading, click Default to change these settings. To rearrange the priority of outbound rules, drag and drop them into the desired sequence. By default, Auto is selected as the Default Rule. You can select Custom to change the algorithm to be used.
Pepwave MAX and Surf User Manual New Custom Rule Settings Service Name This setting specifies the name of the outbound traffic rule. Enable This setting specifies whether the outbound traffic rule takes effect. When Enable is checked, the rule takes effect: traffic is matched and actions are taken by the Pepwave router based on the other parameters of the rule. When Enable is unchecked, the rule does not take effect: the Pepwave router disregards the other parameters of the rule.
Pepwave MAX and Surf User Manual This setting specifies the behavior of the Pepwave router for the custom rule. One of the following values can be selected (note that some Pepwave routers provide only some of these options): Algorithm Weighted Balance Persistence Enforced Priority Overflow Least Used Lowest Latency The upcoming sections detail the listed algorithms.
Pepwave MAX and Surf User Manual 14.2.1 Algorithm: Weighted Balance This setting specifies the ratio of WAN connection usage to be applied on the specified IP protocol and port. This setting is applicable only when Algorithm is set to Weighted Balance. The amount of matching traffic that is distributed to a WAN connection is proportional to the weight of the WAN connection relative to the total weight. Use the sliders to change each WAN’s weight.
Pepwave MAX and Surf User Manual 14.2.2 Algorithm: Persistence The configuration of persistent services is the solution to the few situations where link load distribution for Internet services is undesirable. For example, for security reasons, many e-banking and other secure websites terminate the session when the client computer’s Internet IP address changes mid-session. In general, different Internet IP addresses represent different computers.
Pepwave MAX and Surf User Manual 14.2.3 Algorithm: Enforced This setting specifies the WAN connection usage to be applied on the specified IP protocol and port. This setting is applicable only when Algorithm is set to Enforced. Matching traffic will be routed through the specified WAN connection, regardless of the health check status of the WAN connection. Starting from Firmware 5.2, outbound traffic can be enforced to go through a specified SpeedFusionTM connection. 14.2.
Pepwave MAX and Surf User Manual Drag and drop to specify the order of WAN connections to be used for routing traffic. Only the highest priority healthy connection that is not in full load will be used. 14.2.6 Algorithm: Least Used The traffic matching this rule will be routed through the healthy WAN connection that is selected in Connection and has the most available download bandwidth.
Pepwave MAX and Surf User Manual available bandwidth. 14.2.8 Expert Mode Expert Mode is available on some Pepwave routers for use by advanced users. To enable the feature, click on the help icon and click turn on Expert Mode. In Expert Mode, a new special rule, SpeedFusionTM Routes, is displayed in the Custom Rules table. This rule represents all SpeedFusionTM routes learned from remote VPN peers. By default, this bar is on the top of all custom rules.
Pepwave MAX and Surf User Manual 15 Inbound Access 15.1 Port Forwarding Service Pepwave routers can act as a firewall that blocks, by default, all inbound access from the Internet. By using port forwarding, Internet users can access servers behind the Pepwave router. Inbound port forwarding rules can be defined at Advanced>Port Forwarding. To define a new service, click Add Service. Port Forwarding Settings Enable This setting specifies whether the inbound service takes effect.
Pepwave MAX and Surf User Manual The Port setting specifies the port(s) that correspond to the service, and can be configured to behave in one of the following manners: Any Port, Single Port, Port Range, Port Map, and Range Mapping Any Port: all traffic that is received by the Pepwave router via the specified protocol is forwarded to the servers specified by the Servers setting. For example, with IP Protocol set to TCP, and Port set to Any Port, all TCP traffic is forwarded to the configured servers.
Pepwave MAX and Surf User Manual 15.1.1 UPnP / NAT-PMP Settings UPnP and NAT-PMP are network protocols which allow a computer connected to the LAN port to automatically configure the router to allow parties on the WAN port to connect to itself. That way, the process of inbound port forwarding becomes automated. When a computer creates a rule using these protocols, the specified TCP/UDP port of all WAN connections' default IP address will be forwarded.
Pepwave MAX and Surf User Manual 16 NAT Mappings NAT mappings allow IP address mapping of all inbound and outbound NAT’dt raffic to and from an internal client IP address. Settings to configure NAT mappings are located at Advanced>NAT Mappings. To add a rule for NAT mappings, click Add NAT Rule. NAT Mapping Settings LAN Client(s) NAT mapping rules can be defined for a single LAN IP Address, an IP Range, or an IP Network. Address This refers to the LAN host’s private IP address.
Pepwave MAX and Surf User Manual Inbound Mappings This setting specifies the WAN connections and corresponding WAN-specific Internet IP addresses on which the system should bind. Any access to the specified WAN connection(s) and IP address(es) will be forwarded to the LAN host. This option is only available when IP Address is selected in the LAN Client(s) field. Note that inbound mapping is not needed for WAN connections in drop-in mode or IP forwarding mode.
Pepwave MAX and Surf User Manual 17 QoS 17.1 User Groups LAN and PPTP clients can be categorized into three user groups: Manager, Staff, and Guest. This menu allows you to define rules and assign client IP addresses or subnets to a user group. You can apply different bandwidth and traffic prioritization policies on each user group in the Bandwidth Control and Application sections (note that the options available here vary by model). The table is automatically sorted by rule precedence.
Pepwave MAX and Surf User Manual 17.2 Bandwidth Control You can define a maximum download speed (over all WAN connections) and upload speed (for each WAN connection) that each individual Staff and Guest member can consume. No limit can be imposed on individual Manager members. By default, download and upload bandwidth limits are set to unlimited (set as 0). 17.3 Application 17.3.
Pepwave MAX and Surf User Manual 17.3.2 Prioritization for Custom Applications Click the Add button to define a custom application. Click the button column to delete the custom application in the corresponding row. in the Action When Supported Applications is selected, the Pepwave router will inspect network traffic and prioritize the selected applications. Alternatively, you can select Custom Applications and define the application by providing the protocol, scope, port number, and DSCP value. 17.3.
Pepwave MAX and Surf User Manual 18 Firewall A firewall is a mechanism that selectively filters data traffic between the WAN side (the Internet) and the LAN side of the network. It can protect the local network from potential hacker attacks, access to offensive websites, and/or other inappropriate uses.
Pepwave MAX and Surf User Manual Click Add Rule to display the following screen: Inbound firewall settings are located at Advanced>Firewall>Access Rules>Inbound Firewall Rules. Click Add Rule to display the following screen: Rules are matched from top to bottom. If a connection matches any one of the upper rules, the matching process will stop. If none of the rules match, the Default rule will be applied. By default, the Default rule is set as Allow for both outbound and inbound access. http://www.
Pepwave MAX and Surf User Manual Inbound / Outbound Firewall Settings Rule Name Enable WAN Connection (Inbound) This setting specifies a name for the firewall rule. This setting specifies whether the firewall rule should take effect. If the box is checked, the firewall rule takes effect. If the traffic matches the specified protocol/IP/port, actions will be taken by the Pepwave router based on the other parameters of the rule. If the box is not checked, the firewall rule does not take effect.
Pepwave MAX and Surf User Manual Aug 13 23:47:44 Denied CONN=Ethernet WAN SRC=20.3.2.1 DST=192.168.1.20 LEN=48 PROTO=TCP SPT=2260 DPT=80 CONN: The connection where the log entry refers to SRC: Source IP address DST: Destination IP address LEN: Packet length PROTO: Protocol SPT: Source port DPT: Destination port Click Save to store your changes. To create an additional firewall rule, click Add Rule and repeat the above steps.
Pepwave MAX and Surf User Manual 18.1.2 Apply Firewall Rules to PepVpn Traffic When this option is enabled, Outbound Firewall Rules will be applied to PepVPN traffic. To turn on this feature, click , check the Enable check box, and press the Save button. 18.1.3 Intrusion Detection and DoS Prevention Pepwave routers can detect and prevent intrusions and denial-of-service (DoS) attacks from the Internet. To turn on this feature, click , check the Enable check box, and press the Save button.
Pepwave MAX and Surf User Manual 18.2 Web Blocking 18.2.1 Web Blocking Enter an appropriate website address, and the Pepwave router will block and disallow LAN/PPTP/SpeedFusionTM peer clients to access these websites. Exceptions can be added using the instructions in Sections 18.2.2 and 18.2.3. You may enter a wildcard ".*" at the end of a domain name to block any web site with a host name having the domain name in the middle. For example, If you enter foobar.*, www.foobar.com, www.foobar.co.
Pepwave MAX and Surf User Manual OSPF Router ID Area This field determines the ID of the router. By default, this is specified as the LAN IP address. If you want to specify your own ID, enter it in the Custom field. This is an overview of the OSPFv2 areas you have defined. Click on the area name to configure it. To set a new area, click Add. To delete an existing area, click . OSPF Settings Area ID Link Type Authentication Interfaces Determine the name of your Area ID to apply to this group.
Pepwave MAX and Surf User Manual To access RIPv2 settings, click . RIPv2 Settings Authentication Interfaces Choose an authentication method, if one is used, from this drop-down menu. Available options are MD5 and Text. Enter the authentication key next to the drop-down menu. Determine which interfaces this group will use to listen to and deliver RIPv2 packets. 18.4 Remote User Access a Networks routed by a Peplink Balance can be remotely accessed via L2TP with IPsec or PPTP.
Pepwave MAX and Surf User Manual Remote User Access Settings Enable Click the checkbox to enable Remote User Access. VPN Type Determine whether remote devices can connect to the Balance using L2TP with IPsec or PPTP. For greater security, we recommend you connect using L2TP with IPsec. Preshared Key Enter your preshared key in the text field. Please note that remote devices will need this preshared key to access the Balance.
Pepwave MAX and Surf User Manual Miscellaneous Settings The miscellaneous settings include configuration for high availability, PPTP server, service forwarding, and service passthrough. 18.5 High Availability Many Pepwave routers support high availability (HA) configurations via an open standard virtual router redundancy protocol (VRRP, RFC 3768). In an HA configuration, two Pepwave routers provide redundancy and failover in a master-slave arrangement.
Pepwave MAX and Surf User Manual You can configure high availability at Advanced>Misc. Settings>High Availability. Interface for Master Router Interface for Slave Router High Availability Enable Checking this box specifies that the Pepwave router is part of a high availability configuration. Group Number This number identifies a pair of Pepwave routers operating in a high availability configuration. The two Pepwave routers in the pair must have the same Group Number value.
Pepwave MAX and Surf User Manual Important Note For Pepwave routers in NAT mode, the virtual IP (VIP) should be set as the default gateway for all hosts on the LAN segment. For example, a firewall sitting behind the Pepwave router should set its default gateway as the virtual IP instead of the IP of the master router. In drop-in mode, no other configuration needs to be set. Please note that the drop-in WAN cannot be configured as a LAN bypass port while it is configured for high availability. http://www.
Pepwave MAX and Surf User Manual 18.6 PPTP Server Pepwave routers feature a built-in PPTP server, which enables remote computers to conveniently and securely access the local network. PPTP server settings are located at Advanced>Misc. Settings>PPTP Server. Check the box to enable PPTP server functionality. All connected PPTP sessions are displayed at Status>Client List. Please refer to Section 21.3 for details. Note that available options vary by model. http://www.pepwave.
Pepwave MAX and Surf User Manual PPTP Server Settings Listen On This setting is for specifying the WAN connection(s) and IP address(es) that the PPTP server should listen on. Authentication This setting is for specifying the user database source for PPTP authentication. Three sources can be selected: Local User Accounts, LDAP Server, or RADIUS Server. Local User Accounts - User accounts are stored in the Pepwave router locally. You can add/modify/delete accounts in the User Accounts table.
Pepwave MAX and Surf User Manual after selecting Enable. Web Proxy Forwarding When this option is enabled, all outgoing connections destined for the proxy server specified in Web Proxy Interception Settings will be intercepted. These connections will be redirected to a specified web proxy server and port number. Web proxy interception settings and proxy server settings for each WAN can be specified after selecting Enable.
Pepwave MAX and Surf User Manual 18.8.2 Web Proxy Forwarding When this feature is enabled, the Pepwave router will intercept all outgoing connections destined for the proxy server specified in Web Proxy Interception Settings, choose a WAN connection with reference to the outbound policy, and then forward them to the specified web proxy server and port number. Redirected server settings for each WAN can be set here.
Pepwave MAX and Surf User Manual 18.9 Service Passthrough Service passthrough settings can be found at Advanced>Misc. Settings>Service Passthrough. Some Internet services need to be specially handled in a multi-WAN environment. Pepwave routers can handle these services such that Internet applications do not notice being behind a multi-WAN router. Settings for service passthrough support are available here. Service Passthrough Support SIP Session initiation protocol, aka SIP, is a voice-over-IP protocol.
Pepwave MAX and Surf User Manual site VPN traffic, check Route IPsec Site-to-Site VPN and choose the WAN connection to route the traffic to. 18.10 GPS Forwarding Using the GPS forwarding feature, some Pepwave routers can automatically send GPS reports to a specified server. To set up GPS forwarding, navigate to Advanced>GPS Forwarding. GPS Forwarding Enable Check this box to turn on GPS forwarding. Server Enter the name/IP address of the server that will receive GPS data.
Pepwave MAX and Surf User Manual 19 AP Controller The AP controller acts as a centralized controller of Pepwave AP devices. With this feature, users can customize and manage multiple APs from a single Pepwave router interface. Special Note Each Pepwave router can control a limited number of routers without additional cost. To manage more, a Full Edition license is required. Please contact your Authorized Reseller or the Peplink Sales Team for more information and pricing details.
Pepwave MAX and Surf User Manual Current SSID information appears in the SSID section. To edit an existing SSID, click its name in the list. To add a new SSID, click Add. Note that the following settings vary by model. SSID Settings SSID Enable This setting specifies the SSID of the virtual AP to be scanned by Wi-Fi clients. Select Yes to enable the virtual AP. VLAN ID This setting specifies the VLAN ID to be tagged on all outgoing packets generated from this wireless network (i.e.
Pepwave MAX and Surf User Manual options and values available here. IGMP Snooping A To allow the Pepwave router to listen to internet group management protocol (IGMP) network traffic, select this option. DHCP Option 82 A If you use a distributed DHCP server/relay environment, you can enable this option to provide additional information on the manner in which clients are physically connected to the network.
Pepwave MAX and Surf User Manual When WPA/WPA2- Personal is configured, a shared key is used for data encryption and authentication. When using this configuration, the Shared Key option should be enabled. Key length must be between eight and 63 characters (inclusive). The security level of this method is known to be high. The configuration of Static WEP parameters enables pre-shared WEP key encryption. Authentication is not supported by this method. The security level of this method is known to be weak.
Pepwave MAX and Surf User Manual 19.2 Settings On many Pepwave models, the AP settings screen (AP>Settings) looks similar to the example below: AP Settings SSID These buttons specify which wireless networks will use this AP profile. You can also select the frequencies at which each network will transmit. Please note that the Pepwave router does not detect whether the AP is capable of transmitting at both frequencies. Instructions to transmit at unsupported frequencies will be ignored by the AP.
Pepwave MAX and Surf User Manual 5 GHz Channel This drop-down menu selects the 5 GHz 802.11 channel to be utilized. If Auto is set, the system will perform channel scanning based on the scheduled time set and choose the most suitable channel automatically. 2.4 GHz Protocol This section displays the 2.4GHz protocols your APs are using. 2.4 GHz Channel Bonding There are three options: 20 MHz, 20/40 MHz, and 40 MHz. With this feature enabled, the Wi-Fi system can use two channels at once.
Pepwave MAX and Surf User Manual Web Administration Settings Enable Check the box to allow the Pepwave router to manage the web admin access information of the AP. Web Access Protocol These buttons specify the web access protocol used for accessing the web admin of the AP. The two available options are HTTP and HTTPS. Management Port This field specifies the management port used for accessing the device.
Pepwave MAX and Surf User Manual Navigating to AP>Settings on some Pepwave models displays a screen similar to the one shown below: Wi-Fi Radio Settings Operating Country This option sets the country whose regulations the Pepwave router follows. Wi-Fi Antenna Choose from the router's internal or optional external antennas, if so equipped. Important Note Per FCC regulations, the country selection is not available on all models marketed in the US. All US models are fixed to US channels only.
Pepwave MAX and Surf User Manual selected. Beacon Interval DTIM A This field allows you to set the frequency for the beacon to include a delivery traffic indication message. The interval is measured in milliseconds. The default value is set to 1 ms. A Slot Time This field is for specifying the wait time before the Surf SOHO transmits a packet. By default, this field is set to 9 µs.
Pepwave MAX and Surf User Manual 20 System Settings 20.1 Admin Security There are two types of user accounts available for accessing the web admin: admin and user. They represent two user levels: the admin level has full administration access, while the user level is read-only. The user level can access only the device's status information; users cannot make any changes on the device.
Pepwave MAX and Surf User Manual Admin Settings Router Name Admin User Name Admin Password This field allows you to define a name for this Pepwave router. By default, Router Name is set as MAX_XXXX or Surf_SOHO_XXXX, where XXXX refers to the last 4 digits of the unit’s serial number. Admin User Name is set as admin by default, but can be changed, if desired. This field allows you to specify a new administrator password.
Pepwave MAX and Surf User Manual Authentication by RADIUS With this box is checked, the web admin will authenticate using an external RADIUS server. Authenticated users are treated as either "admin" with full read-write permission or “user” with read-only access. Local admin and user accounts will be disabled. When the device is not able to communicate with the external RADIUS server, local accounts will be enabled again for emergency access.
Pepwave MAX and Surf User Manual WAN Connection Access Settings This field allows you to restrict web admin access only from defined IP subnets. Allowed Source IP Subnets Any - Allow web admin accesses to be from anywhere, without IP address restriction. Allow access from the following IP subnets only - Restrict web admin access only from the defined IP subnets. When this is chosen, a text input area will be displayed beneath: The allowed IP subnet addresses should be entered into this text area.
Pepwave MAX and Surf User Manual 20.2 Firmware Pepwave router firmware is upgradeable through the web admin interface. Firmware upgrade functionality is located at System>Firmware. There are two ways to upgrade the unit. The first method is through an online download. The second method is to upload a firmware file manually. To perform an online download, click on the Check for Firmware button. The Pepwave router will check online for new firmware.
Pepwave MAX and Surf User Manual 20.3 Time Time Settings enables the system clock of the Pepwave router to be synchronized with a specified time server. Time settings are located at System>Time. Time Settings Time Zone Time Server This specifies the time zone (along with the corresponding Daylight Savings Time scheme). The Time Zone value affects the time stamps in the Pepwave router’s event log and e-mail notifications. Check Show all to show all time zone options.
Pepwave MAX and Surf User Manual SMTP Server SSL Encryption This setting specifies the SMTP server to be used for sending email. If the server requires authentication, check Require authentication. Check the box to enable SMTPS. When the box is checked, SMTP Port will be changed to 465 automatically. SMTP Port This field is for specifying the SMTP port number. By default, this is set to 25; when SSL Encryption is checked, the default port number will be set to 465.
Pepwave MAX and Surf User Manual 20.5 Event Log Event log functionality enables event logging at a specified remote syslog server. The settings for configuring the remote system log can be found at System>Event Log. Event Log Settings Remote Syslog This setting specifies whether or not to log events at the specified remote syslog server. Remote Syslog Host This setting specifies the IP address or hostname of the remote syslog server.
Pepwave MAX and Surf User Manual 20.6 SNMP SNMP or simple network management protocol is an open standard that can be used to collect information about the Pepwave router. SNMP configuration is located at System>SNMP. SNMP Settings SNMP Device Name SNMP Port This field shows the router name defined at System>Admin Security. This option specifies the port which SNMP will use. The default port is 161. SNMPv1 This option allows you to enable SNMP version 1.
Pepwave MAX and Surf User Manual SNMP Community Settings Community Name Allowed Source Subnet Address This setting specifies the SNMP community name. This setting specifies a subnet from which access to the SNMP server is allowed. Enter subnet address here (e.g., 192.168.1.0) and select the appropriate subnet mask.
Pepwave MAX and Surf User Manual 20.7 InControl InControl is a cloud-based service which allows you to manage all of your Peplink and Pepwave devices with one unified system. With it, you can generate reports, gather statistics, and configure your devices automatically. All of this is now possible with InControl. When this check box is checked, the device's status information will be sent to the Peplink InControl system.
Pepwave MAX and Surf User Manual 20.8 Configuration Backing up Pepwave router settings immediately after successful completion of initial setup is strongly recommended. The functionality to download and upload Pepwave router settings is found at System>Configuration. Note that available options vary by model. Configuration Restore Configuration to Factory Settings The Restore Factory Settings button is to reset the configuration to factory default settings.
Pepwave MAX and Surf User Manual 20.9 Feature Add-ons Some Pepwave routers have features that can be activated upon purchase. Once the purchase is complete, you will receive an activation key. Enter the key in the Activation Key field, click Activate, and then click Apply Changes. 20.10 Reboot This page provides a reboot button for restarting the system. For maximum reliability, the Pepwave router can equip with two copies of firmware. Each copy can be a different version.
Pepwave MAX and Surf User Manual 20.11 Ping The ping test tool sends pings through a specified Ethernet interface or a SpeedFusionTM VPN connection. You can specify the number of pings in the field Number of times, to a maximum number of 10 times. Packet Size can be set to a maximum of 1472 bytes. The ping utility is located at System>Tools>Ping, illustrated below: Tip A system administrator can use the ping utility to manually check the connectivity of a particular LAN/WAN connection. http://www.
Pepwave MAX and Surf User Manual 20.12 Traceroute Test The traceroute test tool traces the routing path to the destination through a particular Ethernet interface or a SpeedFusionTM connection. The traceroute test utility is located at System>Tools>Traceroute. Tip A system administrator can use the traceroute utility to analyze the connection path of a LAN/WAN connection. 20.13 PepVPN Test The PepVPN Test tool can help to test the throughput between different VPN peers.
Pepwave MAX and Surf User Manual 20.14 CLI (Command Line Interface Support) The CLI (command line interface) can be accessed via SSH. This field enables CLI support. The below settings specify which TCP port and which interface(s) should accept remote SSH CLI access. The user name and password used for remote SSH CLI access are the same as those used for web admin access. http://www.pepwave.
Pepwave MAX and Surf User Manual 21 Status 21.1 Device System information is located at Status>Device. System Information Router Name Model Product Code Hardware Revision Serial Number Firmware This is the name specified in the Router Name field located at System>Admin Security. This shows the model name and number of this device. If your model uses a product code, it will appear here. This shows the hardware version of this device. This shows the serial number of this device.
Pepwave MAX and Surf User Manual Remote Assistance Click Turn on to enable remote assistance. The second table shows the MAC address of each LAN/WAN interface connected. To view your device’s End User License Agreement (EULA), click . Important Note If you encounter issues and would like to contact the Pepwave Support Team (http://www.pepwave.com/contact/), please download the diagnostic report file and attach it along with a description of your issue. In Firmware 5.
Pepwave MAX and Surf User Manual 21.2 Active Sessions Information on active sessions can be found at Status>Active Sessions>Overview. This screen displays the number of sessions initiated by each application. Click on each service listing for additional information. This screen also indicates the number of sessions initiated by each WAN port. In addition, you can see which clients are initiating the most sessions. http://www.pepwave.
Pepwave MAX and Surf User Manual You can also perform a filtered search for specific sessions. You can filter by subnet, port, protocol, and interface. To perform a search, navigate to Status>Active Sessions>Search. This Active Sessions section displays the active inbound/outbound sessions of each WAN connection on the Pepwave router. A filter is available to sort active session information. Enter a keyword in the field or check one of the WAN connection boxes for filtering. http://www.pepwave.
Pepwave MAX and Surf User Manual 21.3 Client List The client list table is located at Status>Client List. It lists DHCP and online client IP addresses, names (retrieved from the DHCP reservation table or defined by users), current download and upload rate, and MAC address. Clients can be imported into the DHCP reservation table by clicking the button on the right. You can update the record after import by going to Network>LAN. If the PPTP server (see Section 19.2), SpeedFusionTM (see Section 12.
Pepwave MAX and Surf User Manual 21.5 UPnP / NAT-PMP The table that shows the forwarded ports under UPnP and NAT-PMP protocols is located at Status>UPnP/NAT-PMP. This section appears only if you have enabled UPnP / NAT-PMP as mentioned in Section 15.1.1. Click to delete a single UPnP / NAT-PMP record in its corresponding row. To delete all records, click Delete All on the right-hand side below the table.
Pepwave MAX and Surf User Manual Click the button for a chart displaying real-time throughput, latency, and droprate information for each WAN connection. When pressing the button, the following menu will appear: http://www.pepwave.
Pepwave MAX and Surf User Manual After clicking the icon, the following menu appears: Select the L2 protocol (TCP/UDP), direction, and duration and click the Start button to begin the general throughput test. http://www.pepwave.
Pepwave MAX and Surf User Manual The bandwidth bonding feature of PepVPN occurs when multiple WAN lines from one end merge with multiple WAN lines from the other end. For this to happen, each WAN line needs to form a connection with all the WAN lines on the opposite end. The function of the PepVPN analyzer is to report the throughput, packet loss, and latency of all possible combinations of connections.
Pepwave MAX and Surf User Manual 21.7 Event Log Event log information is located at Status>Event Log. The log section displays a list of events that has taken place on the Pepwave router. Check Auto Refresh to refresh log entries automatically. Click the Clear Log button to clear the log. 21.8 Bandwidth This section shows bandwidth usage statistics and is located at Status>Bandwidth. Bandwidth usage at the LAN while the device is switched off (e.g., LAN bypass) is neither recorded nor shown. http://www.
Pepwave MAX and Surf User Manual 21.8.1 Real-Time The Data transferred since installation table indicates how much network traffic has been processed by the device since the first bootup. The Data transferred since last reboot table indicates how much network traffic has been processed by the device since the last bootup. http://www.pepwave.
Pepwave MAX and Surf User Manual 21.8.2 Hourly This page shows the hourly bandwidth usage for all WAN connections, with the option of viewing each individual connection. Select the desired connection to check from the drop-down menu. 21.8.3 Daily http://www.pepwave.
Pepwave MAX and Surf User Manual This page shows the daily bandwidth usage for all WAN connections, with the option of viewing each individual connection. Select the connection to check from the drop-down menu. If you have enabled the Bandwidth Monitoring feature, the Current Billing Cycle table for that WAN connection will be displayed. Click on a date to view the client bandwidth usage of that specific date.
Pepwave MAX and Surf User Manual 21.8.4 Monthly This page shows the monthly bandwidth usage for each WAN connection. If you have enabled the Bandwidth Monitoring feature, you can check the usage of each particular connection and view the information by Billing Cycle or by Calendar Month. Click the first two rows to view the client bandwidth usage in the last two months. This feature is not available if you have chosen to view the bandwidth of an individual WAN connection.
Pepwave MAX and Surf User Manual Ethernet WAN Monthly Bandwidth Usage Tip By default, the scale of data size is in MB. 1GB equals 1024MB. http://www.pepwave.
Pepwave MAX and Surf User Manual Appendix A. Restoration of Factory Defaults To restore the factory default settings on a Pepwave router, follow the steps below: 1. Locate the reset button on the front or back panel of the Pepwave router. 2. With a paper clip, press the reset button and hold it for at least 10 seconds, until the unit reboots itself. After the Pepwave router finishes rebooting, the factory default settings will be restored.
Pepwave MAX and Surf User Manual Appendix B. Declaration 1. The device supports time division technology 2. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Pepwave MAX and Surf User Manual 1. 20cm minimum when the product is operated alone without co-transmitting with a plug-in 3G USB dongle device. 2. 65cm minimum when the product is operated with a plug-in 3G USB device which has maximum of 7W ERP output power. 3. For co-transmission scenario which is not covered above, please consult the RF technician or device supplier. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Pepwave MAX and Surf User Manual under article 3.2 of the R&TTE directive (1999/5/EC) - EN 301 489-1 V1.9.2: 2008 Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements - EN 301 489-7 V1.3.
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