Notice Notice Proprietary Information Published by Philips Medical Systems, a division of Philips Electronics North America Corporation. Philips Medical Systems reserves the right to make changes to both this Instructions for Use and to the product it describes. Product specifications are subject to change without notice. Nothing contained within this Instructions for Use is intended as any offer, warranty, promise or contractual condition, and must not be taken as such.
Notice Printing History New editions of this document will incorporate all material updated since the previous edition. Update packages may be issued between editions and contain replacement and additional pages to be merged by a revision date at the bottom of the page. Note that pages which are rearranged due to changes on a previous page are not considered revised. The documentation printing date and part number indicate its current edition. The printing date changes when a new edition is printed.
Notice 4
Contents 1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Keeping the System Working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Thank You! . . . . . . . . .
Pulse Oximeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Pulse Oximeter Display Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Radio Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Troubleshooting Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4
Welcome Welcome to Philips Telemonitoring Services. When you use this product, you’ll take a few minutes every day to measure your weight, vital signs, and/or glucose. These measurements will help you and your healthcare provider make better decisions about your care. You are providing information that can help improve you quality of life. How the System Works With this system, it’s easy to take your measurements from the comfort of you home.
Philips Telemonitoring Services System Philips Telemonitoring Services System Your Philips Telemonitoring Services system includes a set of measurement devices known as the Patient Telemonitoring Set. Each device takes an important measurement -- such as weight, blood pressure and pulse, heart rhythm, %SpO2 -- and then wirelessly sends that measurement to the Home Hub or TeleStation. Your healthcare provider decides whether you will use one or all of the measurement devices below.
Safety and Precautions Safety and Precautions Follow Instructions Follow your doctor’s instructions about symptoms that require you to contact your healthcare provider. Use of this device is not intended to replace your existing therapy or drug administration. Remember, only your healthcare provider is trained to interpret the results. He or she will tell you when and how often to take your vital signs.
Safety and Precautions Cautions • Small parts that can be removed from a device and swallowed -such as the Home Hub rubber feet and Home Hub power adapter clip -- are hazards for children and pets. • To prevent shock, connect cables only as described in this Guide. • Do not connect anything to this system other than Philips Telemonitoring Services devices or glucose meters approved by your healthcare provider. • To prevent shock, do not use devices during a lightning storm.
Display Symbols Display Symbols A number of symbols are displayed on various devices or in documentation of the Philips Telemonitoring System. Their meaning and the devices on which they may appear are given in the following table. Symbol Description Applicable Devices Type B Patient Applied Parts as defined in IEC 60601-1. Not suitable for direct cardiac application. Standard Scale Steady Scale Blood Pressure Unit Rhythm Strip Recorder Pulse Oximeter Attention: Consult accompanying documents.
Display Symbols Symbol Description Applicable Devices Meets Class B standards. Home Hub/TeleStation Standard Scale Steady Scale Blood Pressure Unit Rhythm Strip Recorder Pulse Oximeter Meets Part 15 standards.
Overview Chapter 2 provides a detailed description of the devices of the Philips Telemonitoring Set and how to use them. It includes the following. Page Device Descriptions . . . . . . . . . . . . . . . . . . . . . . . 2-2 Home Hub/TeleStation . . . . . . . . . . . . . . . . . . 2-2 Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Blood Pressure Unit. . . . . . . . . . . . . . . . . . . . . 2-7 Rhythm Strip Recorder . . . . . . . . . . . . . . . . . . 2-9 Pulse Oximeter . . . . . .
Device Descriptions Device Descriptions The Philips Telemonitoring Set consists of a Home Hub or TeleStation, which serves as the "communications center" of the system, and one or more devices that measure an important healthcare parameter -- Scale (weight), Blood Pressure Unit (blood pressure), Rhythm Strip Recorder (heart rhythm), Pulse Oximeter (%SpO2, pulse rate). This section provides a brief description of each of these devices.
Device Descriptions Front Panel Lights The Home Hub and TeleStation have lights on the front that indicate what it is currently doing. The on or on/survey waiting light stays lit as long as the Home Hub/ TeleStation is plugged in. If you have the TeleStation and the on/survey waiting light is flashing, you have questions to answer. If it is not flashing, there are no questions for you to answer.
Device Descriptions • • Cautions Caution 2-4 If you have a personal response service (for example LifeLine® Systems), it must be installed on its own phone line (not just a separate telephone jack). Do not touch, use, clean, or handle the Home Hub/TeleStation or your connected glucose meter during a thunderstorm. The following Cautions apply to using the HomeHub or TeleStation.
Device Descriptions Scale Standard Scale You may have either a Standard Scale or a Steady Scale. Both scales speak your weight. The Standard Scale is for people who can get on and off the Scale without help. It has a maximum weight limit of 440 lbs (200 kgs). Display Platform The scale announces your weight (in English or Spanish). The front panel has a Volume control button and a Radio Test button . Batteries are stored underneath the platform.
Device Descriptions The Steady Scale announces your weight in English only. The front panel has a Volume control and a Radio Test button Batteries are stored underneath the display case. Warnings Warning Cautions Caution • • Do not use the Scale in standing water. Do not store the Scale where children or pets could get hurt by playing with the grab bars and knocking the Scale over. The following Cautions apply to use of the Scale. • • • • • • • • • • 2-6 .
Device Descriptions Blood Pressure Unit BP Unit Display Case You may have a Blood Pressure Unit if your home healthcare plan includes measuring your blood pressure and pulse. The Blood Pressure Unit (also called a BP Unit) is a plastic display case with a removable blood pressure cuff. The BP Unit displays your blood pressure and pulse. The BP Unit has an air hose connector on the left side.
Device Descriptions Warnings Warning Cautions Caution The following Warnings apply to use of the BP Unit. • Avoid storing the BP Unit where children or pets can get at it. There is a risk of injury if they get tangled in the air hose or if the cuff inflates. The following Cautions apply to use of the BP Unit. • If you get an error message when taking your blood pressure or think the reading may be wrong, wait 5 minutes, and then take it again.
Device Descriptions Rhythm Strip Recorder You may have a Rhythm Strip Recorder if your healthcare plan includes recording your heart rhythm. The Rhythm Strip Recorder is a plastic display case with an attached dual cable with snap-on connectors. Each of the two metal wristbands has a black plastic pad. One side of the pad has a metal snap and the other side has a flat piece of metal.
Device Descriptions Warnings Warning The following Warnings apply to use of the Rhythm Strip Recorder. • • Cautions Caution 2-10 Do not store the Recorder where children or pets can get tangled in the cables and the wristband. The wristbands may cause skin irritation, injury or an allergic reaction to metal. – Stop using the recorder if you have redness, rash, or other skin problems. – Contact your healthcare provider. The following Cautions apply to use of the Rhythm Strip Recorder.
Device Descriptions Pulse Oximeter Pulse Oximeter Display Case The Pulse Oximeter is a plastic display case with a finger-clip sensor attached to it. The front of the case has the following elements, as shown in the figure below. The rear of the case has a compartment for batteries that power the device. An LED display window shows the blood oxygen level (%SpO2) and pulse rate (in beats per minute) measured from the end of your finger.
Device Descriptions Warnings Warning Cautions Caution 2-12 The following Warnings apply to use of the Pulse Oximeter. • Do not use a damaged sensor. • Do not let children use the device. • Avoid exposing the devices to extremes in temperature, humidity, direct sunlight, shock, dust spill, or standing water. • The sensor may cause skin irritation, injury or an allergic reaction. • Do no use the device with the battery door removed.
Device Usage Device Usage This section describes how to use each of the devices of the Philips Telemonitoring Set -- HomeHub/TeleStation, Scale, Blood Pressure Unit, Rhythm Strip Recorder, and Pulse Oximeter. Home Hub/ TeleStation The Home Hub or TeleStation is the communications center for your Patient Telemonitoring Set. You may have a Home Hub or a TeleStation depending on your healthcare plan.
Device Usage Answering Survey Questions The front panel of the TeleStation has a number of buttons to assist you in answering questions and lights to indicate when questions have been sent as shown in the following figure.
Device Usage Step 3. If you want to change your answer to an earlier question: – Push the go back button until you see that question again. – Then push the button next to the correct answer. Note If you go back to change an answer to an earlier question, you will then need to answer all of the questions that follow again. The last question will confirm that your responses are complete. Step 4.
Device Usage Entering Measurements Manually For TeleStations that permit manual entry of your measurements, the procedure is as follows. Note Your TeleStation may not have this feature. Consult your healthcare provider if you want to use this feature. Step 1. Take your measurements as directed by your healthcare provider and write down the results. Step 2. Press any button – except go back.
Device Usage The measurement entry screen appears, for example WEIGHT as shown below. Pleaseenter Please enter your your WEIGHT WEIGHT WT WT 167.3 167.3LBS LBS More Less Less Next Next Number Number AllFinished Finished All TeleStation on/survey on/survey waiting waiting Note holding holding results results using using phone phone go back back If you make a mistake, press the go back button before you press the All Finished button. Step 4.
Device Usage Several minutes after you store your last measurement, the screen will go blank and the using phone light will turn on indicating that you measurements are being sent to your healthcare provider’s computer. Note If you get an invalid reading on your measurement device, do not enter it in the TeleStation. If you accidently turn on the measurement screen, do not press any buttons. After a few minutes the screen will go blank.
Device Usage Follow these steps to send your Glucose Meter results to your healthcare provider’s computer via the TeleStation: Step 1. Connect the large end of the cable to the.back of the TeleStation. There is only one port where it will fit, marked 10101. Step 2. Firmly connect the small plug end of the interface cable into the data port on the Glucose Meter. Step 3. Turn the Glucose Meter on. The Glucose Meter will automatically send the results to the Telestation and then turn off. Step 4.
Device Usage Scale Two types of scale are available: Standard Scale for people who can get on and off without help Steady Scale with a column and grab bar to help keep your balance. Notes If you have been given a Standard Scale and are having balance problems standing on it, contact your healthcare provider. A Standard Scale can be converted to a Steady Scale. If you need the support of a walker, refer to the following section Measuring Weight with a Walker.
Device Usage Steady Scale Step 1. Step on the Scale and stand on it holding the grab bars as shown opposite. You can continue holding the grab bars while taking your weight. – Stand as much in the center of the platform as possible. – Try not to step on the corners; you might damage the Scale. Step 2. The Scale will say, “Please stand still”, and the Stand Still light will come on. Do not move. Changing weight values will show on the display. The final weight displayed is the correct weight.
Device Usage Measuring Weight with a Walker If it is necessary to use a walker to steady yourself on the Scale, use the following procedure for either the Standard Scale or Steady Scale. Standard Scale Step 1. Place the walker so its legs are on either side of the Scale platform as shown opposite. Step 1. Step on the Scale and stand using the walker arms for balance. – Stand as much in the center of the platform as possible. – Try not to step on the corners; you might damage the Scale. Step 2.
Device Usage Steady Scale Step 1. Place the walker so its legs are on either side of the Scale platform as shown opposite. Step 1. Step on the Scale and stand using the walker arms for balance. – Stand as much in the center of the platform as possible. – Try not to step on the corners; you might damage the Scale. Step 2. Move your hands from the walker arms to the Scale’s grab bars. You can continue to use the Scale’s grab bars for balance while you are taking your weight.
Device Usage Notes If the batteries in the Scale are weak, the Scale’s Stand Still light will flash instead of remaining on and the voice prompt is quiet even though the volume is not set to Silent. If these messages appear on the display, change the Scale’s batteries following the Replacing Batteries procedure on page 3-4.
Device Usage Changing the Voice Volume Note The Scale’s voice has 4 volume settings, as follows: Setting Volume 0 Silent 1 Low 2 Medium 3 High The volume of the Scale’s voice can be changed as follows: The procedure for changing the volume is identical for both scales. The only difference is the label on the Volume button. The Sandard Scale has a speaker icon . The Steady Scale has the word Volume. Step 1. Step off the Scale when changing the volume. Step 2. Firmly press and release the Volume button.
Device Usage Changing the Weight Units The Scale can measure your weight in either pounds or kilograms. The procedure for changing the weight units is different for the Standard Scale and the Steady Scale. Standard Scale The procedure for changing the Weight Units on the Standard Scale is as follows: Step 1. Turn the Scale over to expose its under side, shown in the following figure. Weight Change Switch Language Change Switch Battery Compartment Switches Step 2.
Device Usage Steady Scale The procedure for changing the Weight Units on the Steady Scale is as follows: Step 1. Step off the Scale when changing the weight units. Step 2. Firmly press both the Volume button and the Radio Test button at the same time. Hold both buttons down for at least 3 seconds. T If the Scale had been measuring pounds, the display will now show Kgs. (for kilograms). If the Scale was measuring kilograms, the scale will now show Lbs. (for pounds).
Device Usage Step 3.
Device Usage Blood Pressure Unit To get the most accurate and reliable readings from you Blood Pressure Unit observe the following guidelines. • • • • • • • • • • • Notes Check the cuff size. The Standard cuff fits upper arms 7.5 to 12.5 inches (19 to 31.3 cm) around The Large cuff fits upper arms 11.75 to 17.75 inches (30 to 45 cm) around. Take your blood pressure at the same time or times each day in a quiet place. Rest 10 minutes before taking your blood pressure.
Device Usage Display Symbols The following table explains symbols that you might see on the BP Unit display. Symbol Meaning The blood pressure measurement is taking place. The symbol blinks and beeps with each pulse beat. The symbol may also appear briefly at the start of your blood pressure measurement. The batteries need to be replaced. The symbol may also appear briefly at the start of your measurement. There may be a problem with your equipment. Wait 15minutes and take your blood pressure again.
Device Usage Measuring Blood Pressure The procedure for measuring your Blood Pressure is as follows: Step 1. Sit comfortably with your forearm resting on a flat surface and your legs uncrossed. The center of your upper arm should be at about the same height as your heart. Step 2. Put your hand through the cuff and slide the cuff up your forearm. Step 3. Move the cuff so it is on your upper arm and the bottom of the cuff is about 1 inch above your elbow. Step 4.
Device Usage Note If it feels too tight or to stop the measurement at any time: – Press the START/STOP button. – Wait 5 minutes. – Take your blood pressure again. If you are concerned at any time about the measurement, contact your healthcare provider. The BP Unit will display numbers that go up to just beyond 150 mmHg for the initial pump. It may then resume pumping to higher pressures. Warning Watch the display.
Device Usage Step 10. Slide the cuff off you arm. The BP Unit will turn off by itself. Note Once properly adjusted, the cuff can be slid off without undoing the Velcro. Step 11. Store the BP Unit within 20 feet of the Home Hub/TeleStation so it can send your readings to the Home Hub/TeleStation. Note Refer to the Maintenance section for proper storage of your BP Unit.
Device Usage Rhythm Strip Recorder The following guidelines should be followed before you take your heart rhythm to assure an accurate reading. • Sit down within 20 feet of the Home Hub/TeleStation. • Relax. Notes It is important to be still and relaxed during the rhythm measurement. You can lie down while you take your heart rhythm. It is important to take your heart rhythm the same way every time (either sitting or lying down).
Device Usage Notes If the wristbands are loose, push them up each forearm until they feel snug. Be careful not to snag the hair on your arms. Do not put the wristbands over clothing, bandages, or jewelry. If you cannot fit the wristband on your arm, contact your healthcare provider. Step 5. Let your hands rest on the tabletop or your chair’s arms so that your hands are open relaxed, and palms up. Step 6. Press the START button.
Device Usage Pulse Oximeter Caution 2-36 To get the most accurate readings from you Pulse Oximeter, observe the following guidelines: • The Pulse Oximeter may not work properly with a finger thickness of less than 5/16 inches (0.8 cm) or more than 1 inch (2.5 cm). • Dark colored nail polish or artificial nails will prevent the Pulse Oximeter from making accurate measurements. Remove dark nail polish and artificial nails from the finger you use to take your measurement.
Device Usage Measuring Blood Oxygen and Pulse Rate The following steps describe how to use the Pulse Oximeter to measure your blood oxygen level (%SpO2) and pulse rate. Step 1. Sit within 20 ft. of the Home Hub or TeleStation with your hand resting on a flat surface and the Pulse Oximeter in front of you. Step 2. Open the sensor and fully insert your finger (index, middle, or ring, but not your thumb) until the end of your finger reaches the finger stop.
Device Usage The measurement process is as follows: - Dashes move across the display during measurement. - A double beep sounds after a few seconds indicating that the measurement is complete - A tick sounds as the % SpO2 measurement displays and the yellow light next to % SpO2 illuminates. - A tock sounds as the pulse rate displays and the green light next to pulse (/min.) illuminates. - The tick-tock sequence repeats several times and then turns off.
Overview Chapter 3 provides steps for cleaning and storing Patient Telemonitoring devices, replacing batteries, and general maintenance of the Patient Telemonitoring Set. You can help keep your devices in working order by taking good care of them. This chapter includes the following sections: Page Cleaning Devices . . . . . . . . . . . . . . . . . . . . . . 3-2 Storing Devices . . . . . . . . . . . . . . . . . . . . . . . 3-3 Blood Pressure Unit . . . . . . . . . . . . . . . . . 3-3 Rhythm Strip Recorder .
Cleaning Devices Cleaning Devices Telemonitoring devices should be cleaned only when necessary. The following procedure should be followed to clean the devices. Note Body fluids, such as blood or mucus, should be promptly removed using a cloth dampened with plain tap water (no soap). Caution Avoid spilling liquids on the devices. Do not immerse devices in liquids to clean. Do not use alcohol. harsh chemicals, caustic, or abrasive cleaning agents to clean devices. Step 1.
Storing Devices Storing Devices All measurement devices should be stored within 20 feet of the Home Hub or TeleStation so they can send their results to the Home Hub or TeleStation. Caution Do not store devices inside or next to a metal drawer or container, such as a file cabinet. Do not store devices where children or pets could get tangled in the hoses, dual cables. or wristband assemblies.
Replacing Batteries Replacing Batteries Batteries in devices should be replaced as soon as the device indicates that they are low or need to be replaced. Caution When replacing batteries, replace all of the batteries with new ones at the same time. Use only Type AA (1.5 volt) alkaline batteries Do not use rechargeable batteries. Warning Do not use any device with its battery door removed.
Replacing Batteries Standard Scale Step 1. Lift and gently turn the scale upside down on a flat surface to expose the Battery Compartment. Battery Compartment Lift tab and remove cover Step 2. Remove the cover of the Battery Compartment by lifting the tab. Step 3. Remove the old batteries and properly dispose of them. Note Check with your local authorities for the proper way to dispose of batteries. Step 4.
Replacing Batteries Step 5. Replace the cover by inserting its tabs into the slots and gently pressing the cover into place. Step 6. Return the Scale to its original spot following proper lifting techniques given below. Note Lifting the Scale requires good balance, the ability to grasp and lift up to 10 pounds, and safe lifting techniques. Do not lift the Scale if you are unsteady or unable to follow proper lifting techniques. Ask for assistance or contact your healthcare provider for help.
Replacing Batteries Steady Scale Step 1. Firmly hold the display and pull it from the Scale to release it from the plastic fastener strips that hold it in place. Step 2. Turn the display over and unplug the cord inside the top of the column. Step 3. Gently push the Battery Compartment cover in the direction of the arrow symbol and lift it off. Step 4. Remove the old batteries and properly dispose of them. Note Check with your local authorities on the proper way to dispose of batteries. Step 5.
Replacing Batteries The display will then show 8.8.8.8 briefly, and the Step Off light will flash slowly. Step 7. Replace the display as follows: – Place the connection cord through the display cutout. – Hold the scale display above the top of the column with the display facing you. – Plug the cord into the adapter inside the top of the column. – Center the display over the top of the column so that the plastic fastener strips on the display and the column match. – Press down on the display.
Replacing Batteries Blood Pressure Unit • • • Procedure Replace the batteries in the Blood Pressure Unit every 3 months or sooner if required. The expected battery life for the BP Unit is approximately 3 months with 1 daily reading. Replace the batteries in the BP Unit when you see the Low Battery symbol on the BP Unit display. The Blood Pressure Unit uses 4 AA alkaline batteries. To replace the batteries in the BP Unit: Step 1. Turn the display over. Step 2.
Replacing Batteries Step 5. Replace the cover by inserting its tabs into the slots and gently pressing the cover into place. Step 6. Perform the Radio Test described in Troubleshooting. Step 7. Take your Blood Pressure and verify that it is working properly. Note If the Blood Pressure Unit does not seem to be operating properly or the Radio Test fails, contact your healthcare provider.
Replacing Batteries Pulse Oximeter Procedure • Replace the batteries in the Pulse Oximeter every 6 months or sooner if required. • The batteries should be replaced when the Low Battery indicator flashes on the Pulse Oximeter display. • The Rhythm Strip Recorder uses 4 AA alkaline batteries. To replace the batteries in the Rhythm Strip Recorder, follow Step 1 through Step 5 of the procedure for the Blood Pressure Unit on page 3-9. After successful battery replacement, the message appear.
Replacing Batteries 3-12 Maintenance
Overview Chapter 4 describes procedure to follow if you have problems with the Patient Telemonitoring system or any of its devices. The tables on the following pages can serve as a guide to help resolve problems that may occur. Caution Do not try to repair any device yourself. If a problem cannot be resolved using the procedures given in this chapter, contact your healthcare provider. Each device provides an error message when some part of the system is not working properly.
Overview Radio Test If the remeasurement still does not seem to work properly and the error message continues to appear, another step that can be taken is to perform a Radio Test. The Radio Test makes sure that your measurements are being properly sent from the measurement device to the Home Hub/TeleStation. The RADIO TEST button, { or }, is on the front of the device. T To perform the Radio Test, follow these steps: Step 1. 1.
Troubleshooting Tables Troubleshooting Tables The following tables gives possible Problems that can occur, Reasons why they may have occurred, and Possible Solutions that should be tried to resolve the problem. Find the Problem entry that seems to describe what you observe, and then try the various Possible Solutions. If none of the solutions seem to be successful, contact your healthcare provider for additional suggestions. Caution Do not try to repair any device yourself.
Troubleshooting Tables Problem Reason Possible Solutions When you take a measurement, the data/holding results light remains on There may be a problem with your telephone service or you healthcare provider’s connection Perform the CALL button test as follows: - Find the CALL button on the far right of the back panel of the Home Hub/ TeleStation - Press the CALL button for less than 2 seconds. The Home Hub/TeleStation should beep once.
Troubleshooting Tables Problem Reason Possible Solutions When you take a measurement, the data/holding results light remains on and you have a special phone service such as voice mail or the data/ holding results light stays on There may be a conflict between your special phone service and the Home Hub/ TeleStation connection, or a problem with your telephone line or you healthcare provider’s connection.
Troubleshooting Tables Problem Continued from previous page Reason Possible Solutions - After a few minutes, the using phone light and the data/holding results light should turn off. - If the data/holding results light turns off, the Home Hub/TeleStation is operating correctly. (It may take a few minutes for it to turn off.
Troubleshooting Tables Problem Reason Possible Solutions Liquid spilled onto the Home Hub/ TeleStation (for example, where the wires connect to the back) The Home Hub/TeleStation should be placed far from liquids (especially a sink or anywhere liquids might spill onto the unit.) For liquid spills, do the following: - Unplug the Home Hub/TeleStation power adapter from the wall or power strip. - Unplug the phone connection cord from the wall jack.
Troubleshooting Tables Scale Standard Scale The following table describes problems that may occur with the each of the two types of Scale -- Standard Scale and Steady Scale. Use the table for your type of Scale. The following troubleshooting table applies to the Standard Scale. Problem Reason Possible Solutions Err.1 appears on the display You may have stepped off and it says "Please try again." the Scale too soon. Take your weight again and wait for the voice prompt before stepping off the Scale.
Troubleshooting Tables Steady Scale The following troubleshooting table applies to the Steady Scale. Problem Reason Possible Solutions Err. appears on the display You stepped off the Scale too soon. Take your weight again and wait for the Step Off light and voice prompts before stepping off the Scale. Err.1 or Err.2 or Err.6 appears on the display The Scale display is not connected to the Scale Check the connection of the display to the Scale.
Troubleshooting Tables Problem Reason Possible Solutions Scale does not turn on. The Scale is not properly installed or the batteries are low. - Check the cord connection between the platform and the display. - Replace all 4 Scale batteries following the procedure in Chapter 3. - Move the Scale to a hard, flat surface. - If it still des not turn on, contact your healthcare provider. The final weight reading keeps changing or is incorrect.
Troubleshooting Tables Blood Pressure Unit The following table describes problems that may occur with the Blood Pressure Unit. Problem Reason Possible Solutions Inaccurate blood pressure readings. Improper blood measurement procedure. Review the blood pressure tips in Chapter 2 and repeat the measurement. The systolic and diastolic measurements are within 10 mm Hg of each other.
Troubleshooting Tables Pulse Oximeter The following table describes problems that may occur with the Pulse Oximeter. Problem Reason Possible Solutions appears on the display A hardware malfunction is detected. If condition persists, contact your healthcare provider. appears on the display A reading was not obtained. - appears on the display Batteries are too low for the Pulse Oximeter to work properly. - Replace all 4 batteries following the procedure in Chapter 3. - Perform a Radio Test.
Overview Chapter 5 provides information about the Philips Telemonitoring Set of devices that is required by law to completely describe their characteristics, performance and compliance with regulatory requirements. It includes the following sections. Page Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Description . . . . . . . . . . . . . . . . . . . . . . . . Home Hub/TeleStation . . . . . . . . . . . . Standard Scale . . . . . . . . . . . . . . . . . . Steady Scale . . . . . . . . .
Specifications Specifications This section gives technical descriptions and specifications of the Philips Telemonitoring Set devices, including physical, electrical, and environmental. Description Home Hub/TeleStation Model Home Hub: M3812A TeleStation: M3812B Type Class II equipment, continuous operation Display LED lights on both models Standard Scale Model M3813B Type - Type B applied part - IPXO ordinary equipment - Internally powered continuous operation 5-2 Display - Digital, 2.
Specifications Steady Scale Model M3813A Type - Type B applied part - IPXO ordinary equipment - Internally powered continuous operation Display - Digital, 0.71 in (18 mm) character height - Weights displayed and announced simultaneously Language English only Audio Volume Voice readout of weight, prompts, and 4 settings Measurement Range 66 to 365lbs (30 to 166 kg) Accuracy + 1% of loading + 1.1 lbs (0.5 kg) at maximum patient weight + 4.8 lbs (2.
Specifications Blood Pressure Unit Model M3815A Type - Type B applied part oscillometric - IPXO ordinary equipment - Internally powered continuous operation Display - Digital, 0.
Specifications Pulse Oximeter Model M3814A Type - Type B applied part - IPXO ordinary equipment - internally powered continuous operation (does not imply continuous monitoring Display - Digital 0.7 in. (1.
Specifications Technical Specifications Physical Product Part # Height cm (in.) Width cm (in.) Depth cm (in.) Weight kg. (lbs.) Home Hub M3812A 3.8 (1.5) 20.0 (7.88) 28.0 (11) 0.9 (2.05)a TeleStation M3812B 12.7 (5.0) 21.8 (8.6) 15.9 (6.25) 0.8 (1.7)a Standard Scale M3813B 0.89 (2.25) 38.1 (15) 38.1 (15) 3.8 (8.4)b Steady Scale M3813A 104 (45.7) 50.5 (20) 50.8 (20) 6.8 (15) Blood Pressure Unit M3815A 104 (45.7) 50.5 (20) 50.8 (20) 6.
Specifications Environmental Temperature Philips Device Product Operating Part # Storage TeleStation 10 - 40oC -9 - 54oC o o M3812B (50 - 104 F) (15 - 130 F) Standard Scale M3813B Steady Scale M3813A Home Hub M3812A Atmospheric Pressure Operating and Storage (hPa) 572-1013 Altitude Relative Humidity (NonOperating and condensing) Storage (hPa) 0-4600m (0-15,000ft) less than 85% Blood Pressure Unit M3815A Rhythm Strip Recorder M3816A Pulse Oximeter M3814A Warning These devices are not s
Electromagnetic Compatibility Electromagnetic Compatibility When using the Philips Telemonitoring System, electromagnetic compatibility with surrounding devices should be assessed. A medical device can either generate or receive electromagnetic interference. Testing for electromagnetic compatibility (EMC) has been performed according to international medical device standards EN 60601-1-2. These EMC standards describe tests for both emitted and received interference.
Electromagnetic Compatibility Philips Telemonitoring Set devices may occasionally be interrupted when subjected to frequencies in the 800 MHz - 942 MHz range at field strength levels as low as 0.05 V/m. The phenomena discussed above are not unique to this unit but are characteristic of radio instrumentation in use today. The M3812A Home Hub and M3812B TeleStation are radio receivers and their reception of Philips Telemonitoring Set device signals can be degraded by electromagnetic interference.
Regulatory Information Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. Philips Telemonitoring Set devices generate, use, and can radiate radio frequency energy. If not installed and used according to instructions, it may interfere with radio communications.
Regulatory Information Telephone Regulatory Notice Your Philips Home Hub is registered with the Federal Communications Commission (FCC) and is in compliance with part 68 of the FCC Rules and Regulations. The FCC requires Philips to provide you with the following information. The Home Hub contains a 14.4 Kbps modem.
Regulatory Information Rights of the Telephone Company: Should your Home Hub or TeleStation cause trouble on your line that may harm the telephone network, the telephone company shall, if possible, notify you that temporary discontinuation of service may be required. If advance notice is not practical, the telephone company may discontinue service immediately, but temporarily.