User's Manual Part 01

ManualsBrandsPhilips Consumer Lifestyle ManualsElectronicsPhilips Health Watch

Prob lem Possible

cause

Solution

Pairing

again

with the

same

phone

or tablet

is not

possib le.

On the OS of

the phone,

in the app or

in the health

watch the

former pairing

bond still

exists.

If you want to pair to

the same phone again

follow these steps

below:

For iOS: 1. Go to Settings on

your health watch and

choose the unpair

function.

2. In the Philips

HealthSuite health

app, go to Health

Watch in the Settings

menu and choose

'Remove device'.

3. Shut down the app.

4. Remove the

Philips health watch

from the Bluetooth

settings menu of your

smartphone.

5. Open the Philips

HealthSuite health

app and pair again.

For Android: 1. Go to Settings on

your health watch and

choose the unpair

function.

2. In the Philips

HealthSuite health

app, go to Health

Watch in the Settings

menu and choose

'Remove device'.

3. Try to pair again.

Sync ing

does not

work.

Bluetooth is

o on your

phone or

health watch.

Activate Bluetooth on

your smartphone and

make sure ight mode

is not activated on the

health watch.

Devices are

not within

range.

Hold device close to

mobile phone and try

again.

Device is not

paired.

Make sure device is

properly paired. (see

'Preparing for use')

Battery of the

device is too

low.

Make sure the battery

of the device is

charged.

Touch

inter face

is not

workin g.

The screen is

locked.

Unlock the screen by

tapping three times

on the bottom of the

touch ring.

The

device

does not

respo nd

or the

display

is dark

and the

device

seems

switch ed

o.

The battery is

empty.

Put the device in the

charging cradle and

connect to a power

socket. Wait until the

device is fully charged.

There is an

internal error.

If the device fails to

charge or the device

still does not respond,

call 1-844-531-6861

for assistance.

The glass

of the

device is

broken.

The watch

was dropped.

Call 1-844-531-6861

for assistance. Do not

use the device when

the glass is broken.

Heart

rate

signal

is not

showi ng.

Strap is not

fastened

tight enough

around your

wrist.

Make sure the watch

is worn correctly.

Indicate the side you

are wearing the watch

on in the app. In the

app you can also

select if your wearing

side is your dominant

hand.

Personal

settings are

incorrect in

the app.

Update and correct

your personal settings

in the app.

Watch or skin

is not clean.

Clean the device and

your skin under the

device.

In doubt

about

accura-

cy. / My

device is

not mea-

sur ing

correc-

tly.

Direct contact

with the skin

can be lost

if the watch

is worn too

loosely or

when the

strap is

positioned

over the wrist

bone or when

there is a lot

of hand/wrist

movement.

Make sure to position

the watch correctly

and provide a snug but

comfortable t. If this

does not x the issue,

try re-positioning the

watch at bit higher up

on the arm or on the

other arm. (if you place

the watch on the other

arm, do not forget

to change the watch

placement setting in

the app).

Blood ow in

the skin can

be impacted

by increased

pressure on

the small

blood vessels

in the skin

(e.g. when the

watch strap is

too tight).

Try loosening the

strap a notch to

relieve some pressure,

but make sure the

watch still retains a

snug t.

To assess the electromagnetic environment due

to xed RF transmitters, an electromagnetic site

survey should be considered. If the measured eld

strength in the location in which the device is used

exceeds the applicable RF compliance level above,

the device should be observed to verify normal

operation. If abnormal performance is observed,

additional measures may be necessary, such as

re-orienting or relocating the device.

Over the frequency range 150 kHz to 80 MHz,

eld strengths should be less than 3 V/m.

Recommended separation distances

between portable and mobile RF

communications equipment and the

Medical device

The device is intended for use in an electromagnetic

environment in which radiated RF disturbances are

controlled. The customer or the user of the device

can help prevent electromagnetic interference

by maintaining a minimum distance between

portable and mobile RF communications equipment

(transmitters) and the device as recommended

below, according to the maximum output power of

the communications equipment.

Separation distance according to

frequency of transmitter

Rated

maximum

output

power of

transmitter

(W)

150 kHz to

80 MHz

outside

ISM bands

d=1.17 √P

80 MHz to

800 MHz

d=1.17 √P

800 MHz

to 2,5 GHz

d=2.23 √P

0,01 5in 5in 9in

0,1 1ft. 4in 1ft. 4in 2½ft

1 4ft 4ft 7½ft

10 12½ ft 12½ft 24ft

100 39ft 39ft 75½ft

For transmitters rated at a maximum output power

not listed above, the recommended separation

distance d in meters (m) can be estimated using

the equation applicable to the frequency of the

transmitter, where P is the maximum output power

rating of the transmitter in watts (W) according to

the transmitter manufacturer.

Note 1: At 80 MHz and 800 MHz, the separation

distance for the higher frequency range applies.

Note 2: These guidelines may not apply in all

situations. Electromagnetic propagation is aected

by absorption and reection from structures,

objects and people.

Frequency range: 2400-2478 MHz.

Output power, highest setting: 5 dBm.

Modulation: 1-Mbps GFSK.

EMC Guidance

- The device needs special precautions regarding

EMC and needs to be installed and put into

service according to the EMC information

provided in the accompanying documents.

- Wireless communications equipment such as

wireless home network devices, mobile phones,

cordless telephones and their base stations,

walkie-talkies can aect this equipment and

should be kept at least a distance d = 3.3 m

(11 ft) away from the equipment.

Note: As indicated in IEC 60601-1-2:2007 for ME

equipment, a typical cell phone with a maximum

output power of 2 W yields d = 3.3 m (11ft) at an

immunity level of 3V/m.

FCC Compliance information

This device complies with Part 15 of the FCC

Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any

interference received, including interference that

may cause undesired operation.

Radio interference

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses

and can radiate radio frequency energy and, if

not installed and used in accordance with the

instructions, may cause harmful interference

to radio communications. However, there is no

guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interference

to radio or television reception, which can be

determined by turning the equipment o and

on, the user is encouraged to try to correct the

interference by one or more of the following

measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment

and receiver.

- Connect the equipment to an outlet on a circuit

dierent from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV

technician for help.

RF Radiation exposure statement

This equipment complies with FCC RF radiation

exposure limits set forth for an uncontrolled

environment. For wrist-worn operation, this

equipment has been assessed and meets the

FCC RF exposure guidelines for portable devices.

Do not attempt to repair or modify this equipment.

Any repairs or alterations made by the user to the

equipment may void the warranty and compliance

of the equipment. Changes or modications made

to this equipment not expressly approved by

Philips may void the FCC authorization to

operate this equipment. For assistance visit

our website www.philips.com/support or call

toll-free 1-844-531-6861.

Prob lem Possible

cause

Solution

Blood ow in

the skin can

be temporarily

reduced

during warm-

up exercises

as more blood

is directed to

the muscles.

Disregard inaccurate

measures during

warm-up exercises

and provide some

time for the blood

ow to the skin

to adjust to the

exercising conditions.

Blood ow in

the skin can

be temporarily

reduced when

going outside

when it is

very cold as

more blood is

directed to the

body’s core.

Try wearing long-

sleeved clothing

to cover the watch

and starting the

measurement inside.

Disregard inaccurate

measurements during

the rst couple of

minutes and provide

some time for the

blood ow to the

skin to adjust to the

exercising conditions.

Transmittance

of light through

the skin can

be inuenced

by stark

contrast in

pigmentation

of the skin

(e.g. due to a

pattern in a

tattoo). This

could result

in inaccurate

optical

heart rate

measurement.

Try re-positioning the

watch at bit higher

up on the wrist or

on the other wrist

(if you place the

watch on the other

arm, do not forget

to change the watch

placement setting in

the app).

Assistance

For assistance, visit our website:

www.philips.com/support or call toll free

1-844-531-6861

You can also visit the help section in the app.

Online information is available 24 hours a day,

7 days a week.

Full Two-Year Warranty

Philips Electronics North America Corporation

warrants each new Philips product, model DL8791,

against defects in materials or workmanship for a

period of two years from the date of purchase and

agrees to repair or replace any defective product

without charge.

IMPORTANT: This warranty does not cover damage

resulting from accident, misuse or abuse, lack of

reasonable care, the axing of any attachment

not provided with the product or loss of parts or

subjecting the product to any but the specied

voltage.*

NO RESPONSIBILITY IS ASSUMED FOR ANY

SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES.

In order to obtain warranty service, simply go to

www.philips.com/support or call toll-free

1-844-531-6861. It is suggested that for your

protection you return shipments of product by

insured mail, insurance prepaid. Damage occurring

during shipment is not covered by this warranty.

NOTE: No other warranty, written or oral, is

authorized by Philips Electronics North America

Corporation. This warranty gives you specic

legal rights, and you may also have other rights

which vary from state to state. Some states do not

allow the exclusion or limitation of incidental or

consequential damages, so the above exclusion

and limitations may not apply to you.

* Read enclosed instructions carefully.

Manufactured for: Philips Consumer Lifestyle,

A division of Philips Electronics North America

Corporation, P.O. Box 10313, Stamford, CT 06904.

PHILIPS and Philips Shield are registered

trademarks of Koninklijke Philips N.V.

Compliance information

Electromagnetic emissions and immunity

The device is approved according to EMC safety

standard IEC 60601-1-2. It is designed to be used

in typical domestic environments.

Table 1 Guidance and manufacturer’s

declaration – electromagnetic emissions -

for all ME equipment and ME systems

Guidance and manufacturer’s declaration –

electromagnetic emissions

The device is intended for use in the

electromagnetic environment specied below.

The customer or the user of the device should

assure that it is used in such an environment.

Emissions

test

Com-

pli ance

Electromagnetic

environment -

guidance

RF emissions

CISPR 11

Group 1 The device must

emit electromagnetic

energy in order to

perform its intended

function. Nearby

electronic equipment

may be aected.

RF emissions

CISPR 11

Class B The device is

suitable for use in

all establishments,

including domestic

establishments

and those directly

connected to the

public low voltage

power supply

network that supplies

buildings used for

domestic purposes.

Harmonic

emissions IEC

61000-3-2

Not

applica-

ble

Voltage uc tu-

a tions/ick er

emissions IEC

61000-3-3

Not

applica-

ble

Trademarks

BlueTooth wordmark

The BlueTooth® Smart wordmark and logos are

registered trademarks owned by Bluetooth SIG, Inc.

and any use of such marks by Philips is under license.

App Store and iPhone

App Store and iPhone are trademarks of Apple Inc.,

registered in the U.S. and other countries.

App Store is a service mark of Apple Inc.

Google Play and Android

Google Play and Android are trademarks of

Google Inc.

Explanation of symbols

The warning signs and symbols are essential

to ensure that you use this product safely and

correctly and to protect you and others from injury.

Below you nd the meaning of the warning signs

and symbols on the label and in the user manual.

Refers to the user manual. Read the

user manual before you use the device.

Indicates caution.The user should

consult the instructions for use for

important cautionary information such

as warnings and precautions that

cannot, for a variety of reasons, be

presented on the medical device itself.

Indicates the manufacturer's model or

type number of the device.

Symbol for 'Class II Equipment'.

The adapter is double insulated

(Class II).

Symbol for USB

This appliance contains a rechargeable

battery which must be disposed of

properly. See chapter 'Disposal' for

more information.

This symbol indicates BF (body oating)

applied part. This is the part that comes

into physical contact with the user,

according to IEC 60601-1.The applied

part is the wrist band and back plate of

the watch.

This symbol means: Totally protected

against dust. Protected against the

eect of water immersion between

15 cm / 5 15/16 in and 1 m / 39 3/8 in for

30 minutes.

This symbol means: Protected against

falling drops of water.

Bluetooth® Smart symbol.

This means that this device emits

non-ionizing radiation. All devices

with RF transmitters or that use RF

electromagnetic energy must have a

label with this symbol.

Symbol for the 2 year Philips warranty.

This symbol is a certication mark.

It is used on electronic products

manufactured or sold in the

United States. It conrms that the

electromagnetic interference from the

device is lower than the limits approved

by the FCC.

Manufactured for: Philips Consumer

Lifestyle. A division of Philips

Electronics North America Corporation.

P.O. Box 10313, Stamford, CT 06904.

Indicates the relative humidity limits

to which the device can be safely

exposed: 10% to 93%.

Indicates the storage and transportation

temperature limits to which the medical

device can be safely exposed: 41°F to

104°F / -20°C to 40°C.

Specications

Power supply Built-in rechargeable li-polymer

battery

Charging

cradle

5V DC and 500mA

Display Monochrome display with

backlight

Measurement

range

Heart rate: 30-220 beats per

minute.

Resting respiration rate:

5-45 breaths per minute

Accuracy Heart rate:± 10 bpm or 10%

(whichever is greater)

Resting heart rate:± 3 bpm

Total energy expenditure:± 15%

Resting respiration rate: ± 5

breaths per minute

Steps: ± 5%

Activity recognition (walking,

running, cycling, other): 90%

accurately classied

Normal

operating

conditions

Temperature: 5°C / 41°F to 40°C/

104°F.

Relative humidity: 15% to 93%RH.

Atmospheric pressure: 700hPa to

1060hPa.

Storage and

transportation

conditions

Temperature:-20°C/ -4° F to

60°C/ 140° F.

Relative humidity: 10% < 93%.

Atmospheric pressure: 700hPa to

1060hPa.

41º

104º

Declaration – electromagnetic immunity

Guidance and manufacturer’s declaration –

electromagnetic immunity.

The device is intended for use in the

electromagnetic environment specied below.

The customer or the user of the device should

assure that it is used in such an environment.

IMMU-

NI TY

test

IEC

60601

test

level

Com-

pli-

ance

level

Electromagnetic

environment –

guidance

Elec-

tro sta-

t ic dis-

charge

(ESD)

IEC

61000-

4-2

± 6 kV

contact

± 8 kV

air

± 6 kV

con-

tact

± 8 kV

air

Floors should be

wood, concrete or

ceramic tile. If oors

are covered with

synthetic material,

the relative humidity

should be at least

30 %.

Elec tri-

cal fast

tran-

sient/

b urst

IEC

61000-

4-4

± 2

kV for

power

supply

lines

± 1 kV

for

input/

out put

Lines

± 2

kV for

pow er

sup-

ply

lines

± 1 kV

for

inpu t/

out put

Lines

Electrical power

quality should be

that of a typical

commercial

or hospital

environment.

Surge

IEC

61000-

4-5

± 1 kV

line(s)

± 2 kV

line(s)

to earth

± 1 kV

line(s)

Electrical power

quality should be

that of a typical

commercial

or hospital

environment.

Voltage

dips,

short

inter-

rup tions

and

voltage

vari a-

tions on

power

supply

input

lines IEC

61000-

4-11

<5 % UT

(>95 %

dip in

UT)

for 0,5

cycle

40 %

UT (60

% dip in

UT)

for 5

cycles

70 % UT

(30 %

dip in

UT)

for 25

cycles

<5 % UT

(>95 %

dip in

UT) for

5 s

<5 %

(>95

% dip

in UT)

for 0,5

cycle

40 %

(60

% dip

in UT)

for 5

cycl es

70 %

UT (30

% dip

in UT)

Electrical power

quality should be

that of a typical

commercial

or hospital

environment. If the

user of the device

requires continued

operation during

power interruptions,

it is recommended

that the device

be powered from

an uninterruptible

power supply or a

battery.

Power

fre-

quen cy

(50/60

Hz)

mag-

net ic

eld IEC

61000-

4-8

3 A/m 3A/m Power frequency

magnetic elds

should be at levels

characteristic of a

typical location in a

typical commercial or

hospital environment.

Note: UT is the a.c. electrical voltage prior to

application of the test level.

Declaration – electromagnetic immunity

Guidance and manufacturer’s declaration –

electromagnetic immunity.

The device is intended for use in the

electromagnetic environment specied below.

The customer or the user of the device should

assure that it is used in such an environment.

Immunity

test

IEC 60601 test

level

Compliance

level

Conducted

RF IEC

61000-4-6

3 Vrms 150 kHz

to 80 Mhz

3 Vrms

Radiated RF

IEC 61000-

4-3

3 V/m 80 MHz

to 2,5 Ghz

3 V/m

Note 1: At 80 MHz and 800 MHz, the higher

frequency range applies.

Note 2: These guidelines may not apply in all

situations. Electromagnetic propagation is aected

by absorption and reection from structures,

objects and people.

Electromagnetic environment – guidance

Portable and mobile RF communications

equipment should be used no closer to any

part of the device, including cables, than the

recommended separation distance calculated from

the equation applicable to the frequency of the

transmitter.Recommended separation distance

d = 1.17 √P

d = 1.17 √P 80 MHz to 800 Mhz

d = 2.33 √P 800 MHz to 2,5 GHz

Where P is the maximum output power rating of the

transmitter in watts (W) according to the transmitter

manufacturer and d is the recommended

separation distance in meters (m). Field strengths

from xed RF transmitters, as determined by an

electromagnetic site survey, should be less than

the compliance level in each frequency range.

Interference may occur in the vicinity of equipment

marked with the following symbol:

Field strengths from xed transmitters, such

as base stations for radio (cellular/cordless)

telephones and land mobile radios, amateur radio,

AM and FM radio broadcast and TV broadcast

cannot be predicted theoretically with accuracy.

Net weight Approx. 1.8 oz / 50 g

External

dimensions

Approx. 205.5mm× 38 mm×

10 mm / 8"× 1 1/2''× 3/8"

Accessories Charging cradle, user manual,

second strap size S/M.

Mode of

operation

Continuous operation

Degree of

protection

Type BF applied part

Device

classication

Battery Powered Mode:

Internally Powered ME

Equipment. Class II ME

Equipment

Materials Housing: Surgical grade stainless

steel 316L. Glass: Corning Glass.

Charger bottom and top case:

Plain plastic. Material of straps:

TPU(thermoplastic polyurethane)

DN670.

Service

lifetime

4 years

IP 67 for the

watch

This means: Totally protected

against dust. Protected against

the eect of water immersion

between 15 cm and 1 m for 30

minute. This applies to the watch

and not the charging cradle.

IP21 for the

charging

cradle

This means: Protected against

falling drops of water.

Caution: No modication of this equipment

is allowed.

General description

See illustrations overview (Fig. 1).

1 Wrist band with buckle

2 Menu button

3 Touch ring

4 Large wrist band (M/L)

5 Small wrist band (S/M)

6 Charging pins

7 USB charging cradle

552

kcal

bpm

DL8791

EN-US

4222.100.5309.3 (06/2016)www.philips.com

Specications are subject to change without notice.

Manufactured for:

Philips Consumer Lifestyle

A division of Philips Electronics North America

Corporation

P.O. Box 10313, Stamford, CT 06904

DL8791

4222_100_5309_3_DFU-Leaflet_A7_v1.indd 1 13/06/16 14:00