PELLA® INSYNCTIVE® PRODUCT GUIDE INTEGRATED PATIO DOOR SENSORS INTEGRATED PATIO DOOR SENSORS communicate the opened or closed and locked or unlocked status of your Patio Door by Pella to BRIDGE. WHAT’S NEEDED: • PELLA® INSYNCTIVE® BRIDGE (required — sold separately): Wirelessly connects your Insynctive products to STATUS INDICATOR or a compatible home automation system.* • PELLA INSYNCTIVE STATUS INDICATOR (optional — sold separately): Indicates status of Pella Insynctive SENSORS.
TABLE OF CONTENTS 3 General and Safety Information Registering Products Need Help? Have a Home Automation System? Warnings 4 Product Overview Specifications 5 Detailed Instructions Integrated Patio Door Sensor Setup 9 Additional Instructions Product Manufacturer’s Code Care and Maintenance Replacing Batteries Deleting Sensors 14 16 17 Troubleshooting FCC Compliance and Industry Canada Limited Warranty Software License Agreement and Privacy Policy PE LLA ® I N SYN CTI VE ® I N TE G R ATE D
GENER AL AND SAFE T Y INFORMATION REGISTERING PRODUCTS Visit Insynctive.Pella.com/Registration to register your new Pella® Insynctive® products. NEED HELP? For instant access to warranties, troubleshooting information and videos, visit Insynctive.Pella.com/Support or call 855-473-5524. HAVE A HOME AUTOMATION SYSTEM? To view a list of compatible systems and find instructions on how to sync Pella Insynctive products, visit Insynctive.Pella.com.
PRODUC T OV ERV IE W INTEGRATED PATIO DOOR SENSORS wirelessly communicate the locked or unlocked and opened or closed status of Patio Doors by Pella to Insynctive® BRIDGE. Information is wirelessly relayed from BRIDGE to STATUS INDICATOR or a compatible home automation system,* where locked or unlocked and opened or closed status can be monitored. Sensors are integrated into Patio Doors by Pella ordered with Insynctive technology, making them virtually unnoticeable.
DE TAILED INS TRUC TIONS INTEGRATED PATIO DOOR SENSOR SETUP See Insynctive.Pella.com/Support for how-to videos. BRIDGE Plug BRIDGE into an electrical outlet (light will turn green and then flash blue). TEST BUTTON SYNC BUTTON 1. Get Started LIGHT 2. Prepare OPEN/CLOSE SENSOR Sliding Patio Doors: Use a small flathead screwdriver to remove the plastic endcap from the OPEN/CLOSE SENSOR. Grip the edges of the circuit board and pull it out to gain access to the battery.
DE TAI L E D IN STRU CTIONS BRIDGE TEST BUTTON SYNC BUTTON LIGHT (c o nti nue d ) WITHOUT HOME AUTOMATION (Stand-Alone Mode) Press and hold BRIDGE Sync button until light begins flashing orange. The Sync button is the bottom button located on the side of BRIDGE. NOTE: BRIDGE is in sync mode while the orange light is flashing. BRIDGE will remain in sync mode for 2 minutes. BRIDGE will then beep, and orange light will turn off to indicate BRIDGE exited sync mode.
DE TAI L E D IN STRU CTIONS (c o nti nue d ) 5. Sync LOCK SENSOR to BRIDGE BRIDGE TEST BUTTON SYNC BUTTON LIGHT Each INTEGRATED PATIO DOOR SENSOR will need to be synced to BRIDGE. You will have 2 minutes after completing Step 4 to complete this step. If syncing is not successful within 2 minutes, remove then replace the battery and repeat steps 4 and 5. Press and hold BRIDGE Sync button until light begins flashing orange. The Sync button is the bottom button located on the side of BRIDGE.
DE TAI L E D IN STRU CTIONS (c o nti nue d ) 6. Test INTEGRATED PATIO DOOR SENSORS Each INTEGRATED PATIO DOOR SENSOR should be tested to ensure proper function after it is synced. BRIDGE TEST BUTTON SYNC BUTTON LIGHT To test LOCK SENSOR, use the following procedure: Unlock your patio door and verify that LOCK SENSOR reports the product as unlocked on STATUS INDICATOR or compatible home automation system. BRIDGE will beep twice.
ADDITIONAL INS TRUC TIONS PRODUCT CODE SLIDING PATIO DOOR OPEN/CLOSE SENSOR PRODUCT CODE HINGED PATIO DOOR OPEN/CLOSE SENSOR HOW TO FIND PRODUCT MANUFACTURER’S CODE Each Pella® Insynctive® product contains a label with a Manufacturer’s Code that will be required to help Pella Customer Service identify the product if service is required. To locate the Manufacturer’s Code for OPEN/CLOSE SENSOR, remove battery cover and carefully pull out circuit board. The label is on the circuit board.
AD D I TI ON A L IN STRU CT ION S (c o nti nue d ) To replace the battery on OPEN/CLOSE SENSOR for Hinged Patio Door: • Use a flathead screwdriver to carefully remove the plastic endcap from the OPEN/CLOSE SENSOR. HINGED PATIO DOOR OPEN/CLOSE SENSOR • Carefully slide out the battery and replace with a CR2 battery. • Install the plastic endcap back onto the OPEN/CLOSE SENSOR. • Wait 2 minutes, then test OPEN/CLOSE SENSOR by opening your patio door with installed OPEN/CLOSE SENSOR.
AD D I TI ON A L IN STRU CT ION S (c o nti nue d ) IMPORTANT NOTES: • Electrostatic-sensitive. Avoid touching the antenna or circuit board when changing the battery. • Failure to change battery promptly when low will impair INTEGRATED PATIO DOOR SENSOR performance. PLASTIC ENDCAP SLIDING PATIO DOOR OPEN/CLOSE SENSOR CIRCUIT BOARD BATTERY HINGED PATIO DOOR OPEN/CLOSE SENSOR • Properly dispose of used batteries based on your local requirements.
AD D I TI ON A L IN STRU CT ION S BRIDGE TEST BUTTON SYNC BUTTON LIGHT (c o nti nue d ) WITHOUT HOME AUTOMATION (Stand-Alone Mode) Press and hold BRIDGE Sync button until light begins flashing orange. The Sync button is the bottom button located on the side of BRIDGE. NOTE: BRIDGE is in sync mode while the orange light is flashing. BRIDGE will remain in sync mode for 2 minutes. BRIDGE will then beep, and orange light will turn off to indicate BRIDGE exited sync mode.
AD D I TI ON A L IN STRU CT ION S (c o nti nue d ) NOTE: BRIDGE is in sync mode while the orange light is flashing. BRIDGE will remain in sync mode for 2 minutes. BRIDGE will then beep, and orange light will turn off to indicate BRIDGE exited sync mode. BRIDGE TEST BUTTON SYNC BUTTON LIGHT Sliding Patio Doors: To delete LOCK SENSOR from BRIDGE, unlock and open your patio door slightly, then lock and close door 2 times within 10 seconds.
TROUBLESHOOTING Also refer to Insynctive.Pella.com/Support for more troubleshooting information, including videos, frequently asked questions and reference materials. PROBLEM CAUSE AND POSSIBLE SOLUTION Cannot sync OPEN/CLOSE SENSOR to BRIDGE. Verify OPEN/CLOSE SENSOR battery is installed correctly and plastic battery tab has been removed. See page 5 for additional information. Remove and reinstall battery to restart sync mode.
TRO UBL ESHOOTIN G (co nti nue d) Also refer to Insynctive.Pella.com/Support for more troubleshooting information, including videos, frequently asked questions and reference materials. PROBLEM CAUSE AND POSSIBLE SOLUTION BRIDGE does not beep when patio door is opened. Verify that BRIDGE chime feature is turned on. See Bridge Product Guide for details. Battery may be too low to operate OPEN/CLOSE SENSOR. Replace battery. See page 9 for additional information. OPEN/CLOSE SENSOR may be out of range.
FCC COMPLIANCE AND INDUSTRY CANADA This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
LIMITED WARR ANT Y A two-year limited warranty comes standard with purchase. For complete warranty details, visit Insynctive.Pella.com/IntegratedSensor. SOFTWARE LICENSE AGREEMENT AND PRIVACY POLICY Pella® Insynctive® products are covered by the Pella Insynctive products Software License Agreement and Pella Insynctive products Privacy Policy in effect at the time of sale, which can be found at Insynctive.Pella.com.
