Contents Getting to Know Your Treo™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Turning Your Treo On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 The Backlight, Display, and LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copyright Copyright © 2002 Handspring, Inc. All rights reserved. Handspring, Treo, and the Treo logo are trademarks of Handspring, Inc. and may be registered in some jurisdictions. Blazer and the Handspring logo are trademarks of Handspring, Inc., are registered trademarks in the U.S.A., and may be registered in other jurisdictions. Palm OS and HotSync are registered trademarks and Palm and the Palm Powered logo are trademarks of Palm, Inc. and are used by Handspring under license.
Getting to Know Your Treo™ Congratulations on the purchase of your new Handspring Treo™communicator. Here’s how to get up and running quickly: Tip: ® If you’re upgrading from another Palm OS handheld, see page 30 for upgrade instructions. ■ Locate your SIM (Subscriber Identity Module) card which contains your account information. If a SIM card did not come with your Treo, your wireless service provider will give you one when you subscribe to their service.
Speaker Headset jack SMS Messages/ Calculator button Rocker switch Microphone PhoneBook/ Memo Pad button Date Book Plus/ To Do List button Tip: Page 2 Blazer® / CityTime button Scroll buttons You can use the rocker switch as an alternate method to perform a variety of tasks, such as adjusting the volume level on your phone. The rocker switch functions change based on the application you are using. To use the rocker switch, roll the dial up or down, press it in and release it, or press and hold it.
Turning Your Treo On and Off Your Treo communicator has two operating modes: a handheld mode and a wireless mode. You can turn the handheld mode and the wireless mode on and off independently of each other. When you turn on the handheld mode, you can use organizer applications such as Date Book Plus and To Do List. When you turn on the wireless mode, you can make or receive calls. You can also turn both modes on at the same time.
The Backlight, Display, and LED Using the backlight On color models, the backlight illuminates the keyboard and on monochrome models, the backlight illuminates the screen. On both models, the backlight is noticeable only in relatively dark environments. ■ Press the power button twice to toggle the backlight on and off. Note: When you turn on the keyboard backlight on a color model, the screen brightness automatically dims to conserve battery power.
Using the LED The color of the LED and the blink state indicate the following: No light: Wireless mode off Solid: Connected to travel charger Red = Charging Green = Fully charged Blinking: Wireless mode on Red = out of coverage area Green = in coverage area Double-blink red: Low battery The Backlight, Display, and LED Page 5
Charging the Battery When wireless mode is on, your communicator battery provides approximately 3 hours of talk time or 150 hours of standby time. When wireless mode is off, the battery provides about 1 week of normal use in handheld mode. It takes about 2 hours to charge a fully drained battery. If the battery drains to the point where your communicator doesn’t turn on, it stores your data safely for about 3 days.
Using the Keyboard Entering text ■ To type lowercase letters, use your thumbs to press the keys. ■ To type an uppercase letter, press Shift ■ To turn Caps Lock on, press Shift ■ To type a number/ symbol that appears in blue, press Option where the number/ symbol appears in blue. ■ To turn Option Lock on, press Option Option and then type a letter. twice. To turn it off, press Shift again. and then press the key twice. To turn Option Lock off, press again.
Entering accented characters and symbols 1. Type the letter you want to accent. 2. Press ListType . 3. Use the scroll buttons to select the character on the list. 4. Press Space Tip: to insert the accented character or symbol. You can find more symbols under related characters. For example, the £ symbol is located under the $ key. To view a list of available accented and symbol characters, press Menu and under Edit select Keyboard Help (/ G). Using Menus 1. Press Menu to display the menus. 2.
Using Your Phone Getting to know the PhoneBook screen Status bar Speed Dial buttons View icons Note: Page number icons Some PhoneBook screens may appear slightly different on color models. The status bar icons indicate the following: Network Name Displays the name of your wireless service provider. If you are outside a coverage area, “No Service” appears instead. Appears when you have new voicemail messages. Appears when wireless mode is on. Displays the signal strength.
Making a call from the Speed Dial, Contacts or Call History views 1. Make sure wireless mode is on. See page 3 for details. 2. Press PhoneBook Tip: . Press PhoneBook Speed Dial view repeatedly to cycle between the various views. Contacts view Call History view 3. Begin typing the first initial and last name of the person you want to call. Tip: For more search options, see page 15. 4. Use the scroll buttons to select the number you want to dial.
Making a call from the Dial Pad view 1. Make sure wireless mode is on. See page 3 for details. 2. Press PhoneBook Tip: to access the Dial Pad view. You can jump to the Dial Pad from the Speed Dial view by simply typing the number you want to call. At first your communicator interprets the numbers as letters, but it quickly figures out you’re typing numbers and jumps to the Dial Pad view. Dial Pad view Tap the numbers then tap the handset button 3.
Receiving calls To answer a call do one of the following: ■ Open the lid if it is closed. ■ Tap Answer if the lid is open. ■ Press the button on the headset (if it is attached). To ignore a call and send it to voicemail do one of the following: ■ Press the top scroll button. ■ Tap Ignore if the lid is open. ■ Close the lid if it is open. To silence the ringer, do one of the following: ■ Press any button on your communicator. ■ Slide the ringer switch to the silent position Note: Page 12 .
W orking with active calls After you make or receive a call, the Active Call view icon appears in the lower left corner of the PhoneBook screen, and the Active Call view appears: Caller’s name and number Tap to place the call on hold Tap to enter extra numbers such as a PIN code or menu item, or to dial pre-defined Extra Digits Tap to end the call Tap to use the personal speakerphone Adjusting call volume ■ While a call is in progress, or while using the personal speakerphone, roll the rocker switch o
Adding a contact 1. Press PhoneBook 2. Press Menu repeatedly until you see the Contacts view. and select New (/ N). 3. Use the scroll buttons to move between fields as you type. Category Type the information Arrows indicate more information 4. After you enter the information, hold Option and press Return to finish. Tips: ■ You can also import addresses from popular software applications on your computer. See the electronic User Guide for instructions.
Viewing or changing contact information 1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the entry you want to view or edit: ■ First initial and last name ■ First name ■ Last name Tap to view another category Tap name you want to view or edit Letters you type appear here 2. Roll the rocker switch or use the scroll buttons to select the name. 3. Press Space 4. Press Menu to open the entry. and select Edit Contact (/ E). 5.
Defining speed dial buttons 1. In the Speed Dial view, tap a blank speed dial button. 2. Use the scroll buttons to move between fields as you type. Type a name for the button Type the phone number Type digits to dial after placing the call (such as an extension or access code) 3. Hold Option and press Return Tap Lookup to find a number in your Contact list to finish. Tips: ■ To edit an existing speed dial entry, press Menu and select Edit Speed Dial (/ E), tap the entry you want to edit.
Using a headset You can connect a headset for hands-free operation. If you need to use your phone while driving, we recommend using a headset. Speaker Microphone Headset button You can press the headset button to perform any of the following functions: ■ Answer an incoming call. ■ Answer call waiting calls. ■ Switch between two active calls. ■ Hang up a call. Tip: You can also dial a number in your speed dial list when the lid is closed and the headset is attached.
Date Book Plus Adding an event 1. Press Date Book Plus . 2. Use the scroll buttons to select the day. Tip: Press Shift and then a scroll button to scroll by weeks. Selected date Selected day Start and end times 3. Type the time the event starts. For example type 53 for 5:30. 4. Press the bottom scroll button and type the time the event ends. 5. Hold Option and press Return to finish. 6. Type a description.
Scheduling an untimed event You can schedule events that occur on a particular date, but are not associated with a particular time, such as a birthday or anniversary. 1. Select the date of the event. 2. Type a description. Tip: The event appears next to a diamond at the top of the Day view. Scheduling a repeating event 1. Create the event as described on page 18, and tap the event to select it. 2. Tap Details. 3. Tap the Repeat box and tap a repeat interval. 4.
Displaying your calendar Do any of the following: ■ Press Date Book Plus repeatedly to cycle through the various views: day, week, week with text, month, year, and list. ■ Use the scroll buttons to move to another day, week, or month (depending on the current view). ■ Press Menu and under Options select Go to Day (/ O) to select a date from the calendar, or tap Go. Tap and drag stylus below date to display time Selected day Tap Go to select a date View icons Deleting an event 1.
Blazer W eb Browser Make sure that you have subscribed to and activated data services from your wireless service provider, and that you have configured your Treo for wireless data communications using the Configure Your Treo software on your computer. For more information, see the electronic User Guide. Surfing the W eb 1. Make sure wireless mode is on. See page 3 for details. 2. Press Blazer Tip: . Press Blazer repeatedly to switch between the Web Page and Bookmark views.
SMS Messages Make sure that you have subscribed to and activated SMS services with your wireless service provider. To send SMS to an e-mail address, you must also enter the SMS Email Center number on the SMS Preferences screen (under the Options menu). Creating and sending a message 1. Make sure wireless mode is on. See page 3 for details. 2. Press SMS Messages 3. Press Menu . and select New (/ N). Select the address type Select Lookup to use an address from your Contacts list 4.
Receiving a message When you receive a message, the New SMS Message alert dialog appears. Number of new messages Tap to call sender Tap to reply to sender Tap to delete message Tap to save message Tip: You can also use the following keys instead of tapping the screen: = Reply = OK = Delete Msg Viewing messages 1. Press SMS Messages . 2. Use the scroll buttons to scroll through the messages.
Accessing Other Applications 1. Press Option and then press Menu to open the Applications Launcher. Applications Launcher 2. Use the scroll buttons to locate the application you want to use. 3. Tap the application icon to launch it. Tips: ■ To jump directly to an application icon, type the first letter of the application name. For example, type M to jump to the Memo Pad icon.
Preferences and Other Settings Setting General Preferences 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right corner and select General. Tap here to select General Tap here to set time and date Tap here to set the screen shut-off delay Tap here to set sound levels Tap here to disable IR beam reception Reassigning the buttons on your communicator 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3.
Selecting the ringer settings 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right corner and select Ringer. Tap here to set volume level Tap here to select Ringer Tap here to select ring tone Tap check boxes to turn vibrate mode on or off Tips: ■ The Vibrate check boxes enable or disable the vibrate option for the corresponding ringer switch position. See page 1 for ringer switch location.
Setting Formats Preferences 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right and select Formats. Tap here to set country Tap here to set time format Tap here to set date format Tap here to set week format Tap here to set number format Changing the screen fonts 1. Open the application in which you want to change the font. 2. Press Menu and under Options select Font (/ F). Bold font Small font Large font 3.
Synchronizing Data with Your Computer You can use the synchronization features of Palm Desktop software and your HotSync cable to exchange data between your Treo and your computer. This process is called a HotSync operation. Each time you perform a HotSync operation, any information you entered or changed on your Treo is copied to your computer and vice versa. This backs up your data and is strongly advised.
Connecting the HotSync cable 1. Connect the travel charger cable to the short end of the HotSync cable. Be sure the sides of the connectors labeled “UP” are facing up. 2. Connect the USB HotSync cable to a USB port on your computer, or connect the Serial HotSync cable to a Serial port on your computer. 3. Connect the long end of the HotSync cable to your Treo with the button facing up.
Upgrading from a Palm OS handheld 1. Synchronize your old handheld with your old desktop software. Tip: For best results, review the detailed steps in the Upgrade Information section in the electronic User Guide. 2. Under your Palm or Handspring folder, locate your User Name folder and store a copy of it in a safe place. 3. Install your new desktop and synchronization software from your Handspring CD and put it in the same location as your old desktop software.
Synchronizing data 1. Connect your Treo to the HotSync cable. HotSync synchronization button Release button 2. Press the HotSync button on the cable. Note: The first time you synchronize, you must select a user name and click OK. Every device needs a unique name. Never synchronize more than one device to the same user name on your computer. 3. Wait for your Treo to display a message indicating the process is done.
Beaming Information 1. Select the item you want to beam. 2. Press Menu and select Beam… (/ B). 3. When the Beam Status dialog appears, point the IR port at the IR port of the receiving communicator. Hold the IR ports facing one another and keep the path between devices clear of obstacles 4. Wait for a message that indicates the transfer is done. Tips: ■ To beam an application, press Option and then press Menu Applications Launcher. Next press Menu application you want to send, and tap Beam.
Resetting Your Communicator Performing a soft reset If your communicator is not responding or you have trouble synchronizing with your computer, you can perform a soft reset to restart it. A soft reset does not affect your data. Unscrew the stylus tip to access the reset tool Use the reset tool to gently press the reset button Performing a hard reset A hard reset erases all data and third-party software on your Treo. Never perform a hard reset unless a soft reset doesn’t fix the problem.
Using the Electronic User Guide In addition to providing more information about the topics in this guide and valuable troubleshooting tips, the electronic User Guide also walks you through using the other applications on your Treo communicator: ■ Calculator ■ Expense ■ SIM applications ■ CityTime ■ Memo Pad ■ To Do List Note: To use the electronic User Guide, you need Adobe Acrobat Reader software.
Troubleshooting For help with your SIM card, HotSync operations, wireless applications, and turning your Treo on and off, try the steps below. For additional troubleshooting help, see Handspring’s support web site at http:/ / support.handspring.com, or the electronic User Guide. My communicator will not turn on. 1. Perform a soft reset as described on page 33. 2. Charge your communicator for about 10 minutes before turning it on again. 3. Check the display settings and adjust as needed.
I can’t open the electronic User Guide. Make sure you installed the Adobe Acrobat Reader software on the Handspring CD. To install this software, insert the Handspring CD in the CD-ROM drive on your computer, select Acrobat Installer from the menu, and follow the onscreen instructions. W hen I turn on wireless mode, I get a message that my SIM card is missing. The SIM (Subscriber Identity Module) card is either missing or inserted incorrectly.
My Treo will not connect to the Internet using Blazer or my e-mail application 1. Check with your wireless service provider to make sure you have subscribed to and activated data services on your account. 2. Make sure you installed the software from the Handspring CD onto your computer. ■ If you have not installed this software, follow the steps on page 30 to install it now.
FCC Statement This device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the device if such interference cannot be eliminated. If you need assistance, contact Handspring Customer Care. This device complies with part 15 of the FCC rules.