[cover]
Sprint PCS® The clear alternative to cellular.SM www.sprintpcs.com Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS, Sprint PCS Wireless Web, Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks are property of their respective owners. Portions copyright © 2002 Handspring, Inc. All rights reserved.
Table of Contents How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Getting Extra Phone and Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Setting Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Getting Started . . . . . . . . . . . . . . . . . . . . .
9. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 10. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 19. Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Creating a memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Use This Guide Welcome — you’ve made the right choice The advantages of Sprint PCS are as clear as each call you make. With Sprint PCS, we give you what you really want from a wireless service provider – clear calls, easy-to-understand service plans and self-servicing options for managing your account. All this is designed to make your life easier and worry free.
Getting Extra Phone and Service Information This guide covers the basics, but your phone is capable of performing a variety of advanced functions. To learn more about the topics in this guide and to find valuable troubleshooting tips, refer to the electronic User Guide.
Setting Up Setting Up Your ® Sprint PCS Phone ® Handspring Treo™ 300 iii
1 Charge your Sprint PCS Treo battery You can connect the USB cable that comes with your Sprint PCS Treo, or you can purchase a serial cable at www.sprintpcs.com or www.handspring.com. A A B B C C USB HotSync cable Serial HotSync cable A Plug the Travel Charger into a wall outlet. ® B Connect the Travel Charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled “UP.” C Connect the long end of the HotSync cable to your Sprint PCS Treo with the button facing up.
2 Install Synchronization Software and User Guide The synchronization features of Palm Desktop software and your HotSync cable enable you to exchange data between your Sprint PCS Treo and your computer. This process is called a HotSync operation. Each time you perform a HotSync operation, any information you entered or changed on your Sprint PCS Treo is copied to your computer and vice versa. This backs up your data and is strongly advised.
3 Assign a Name to Your Sprint PCS Treo and Synchronize The first time you synchronize, you must select a user name. Every device needs a unique name. Never synchronize more than one device to the same user name on your computer. HotSync Synchronization Button Release Buttons • Connect your Sprint PCS Treo to the HotSync cable. • Press the HotSync button on the cable. • Select a user name and click OK. • Wait for your Sprint PCS Treo to display a message indicating the process is done.
4 Turn on Your Sprint PCS Treo Your Sprint PCS Treo has two operating modes: a handheld mode and a wireless mode. You can turn the two modes on and off independently of each other. In handheld mode, you can use organizer applications such as Date Book Plus and To Do List. In wireless mode, you can make or receive calls. You can also turn both modes on at the same time. When both modes are on, you can use the organizer applications as well as make and receive calls. • Press once to turn handheld mode on/off.
5 Set up Your Sprint PCS Treo The first time you use your Sprint PCS Treo, you need to calibrate the screen, select the country, and set the current time and date. • Remove the stylus from the slot. Refer to page 3 for details. • Tap the screen as indicated. • Follow the onscreen instructions to set the date and time.
Getting Started Activating and Using Your Sprint PCS Service ix
1 Have these things ready before you call to activate ® ® • Your Sprint PCS Phone Handspring Treo™ 300. Make sure it’s fully charged. • Your Social Security number or your driver’s license number • Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number) • The city and state where your phone will be primarily based • A pen 2 Setting up your service — You choose the way The two fastest ways: • Visit us online at activate.sprintpcs.com.
3 Sprint PCS Service Areas Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com. 4 Your Sprint PCS Account Password My account password is: _________________________ You’ll use this number when managing your account on www.sprintpcs.com. Your default password is the last four digits of your Social Security number.
5 Finding your phone’s ESN If you set up service using your Sprint PCS Treo, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service online at activate.sprintpcs.com or calling us from a phone other than your new Sprint PCS Treo. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker on the back of your phone. To find it, look at the second number on the label.
There are two easy payment options: • Make a payment at any Western Union location using the Swiftpay form. To find the nearest 8 location, go the Dial Pad view and tap followed by the handset button. (Transaction fee applies; payment is credited to your account within 12 hours.) 3 • From the Dial Pad view, followed by the handset button.
7 Understanding your Sprint PCS Service Plan Voice Usage Total Voice Minutes in your Sprint PCS Service Plan: _______ • Anytime Minutes: ___________________________ • Night & Weekend Minutes (M-Th 9pm-7am, F 9pm-M 7am): _____________________ Monthly service charge: $ ________________________ Each additional voice minute: _____________________¢ Long Distance is included in my plan: □ Yes □ No • If no, long distance is charged at __________ per minute. Data Usage Your plan includes data.
Data Usage Your plan includes data and you have opted to subscribe to an additional data plan at $______ per month. This additional plan includes ______ megabytes of data sent or received. Data overage: ______/ kilobyte sent or received Your plan does not include data, but you have opted to subscribe to an add-on data plan in addition to your voice plan.
Additional Options I chose to subscribe to: Sprint PCS Voice Command at $______ per month Sprint PCS Add-a-Phone at $______ per month Sprint PCS to Sprint PCS Calling at $______ per month Sprint PCS Equipment Replacement at $______ per month Roadside Rescue at $ ___ per month Sprint Residential Long Distance Note: Premium Data Services – If your phone is 3G data capable, you may download content on a per event basis. You will be advised of the event charge prior to downloading.
Sprint PCS Treo User Name _________________________________________ Your user name is automatically assigned to you. Your user name, which resembles an e-mail address (for example, name@sprintpcs.com), is used with Sprint PCS email and 2-way messaging services. 9 Understanding your Sprint PCS Invoice • Your first invoice will arrive within a few days.
Quick, easy options to manage your account With Sprint PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your Sprint PCS Treo to access Claire, your virtual service representative. She'll guide you to the information you need. Visit www.sprintpcs.
Basics of Your Phone Sprint PCS® The clear alternative to cellular.
Your New Sprint PCS Treo 1. Power Button 4. LED 6. Ringer Switch 2. Stylus 7. Earpiece 3. Antenna 8. Headset Jack 5. IR Port 13.Display Screen 14.Memo/Calculator Button 9. Rocker/Volume Switch ® 15.Blazer / CityTime Button 10.Microphone 11.PhoneBook/ SMS Button 12.Date Book Plus/ To Do List Button Section 1 2 Your New Sprint PCS Treo 16.
Your Phone’s Features 1. Power Button: Turns your phone and wireless mode on and off, and controls the keyboard backlight. 2. Stylus: Serves as the instrument used to tap options on your phone screen. To use the stylus, slide the stylus out of the slot, and hold it as you would a pen or pencil. 3. Antenna: Receives and sends wireless communication signals. The antenna does not telescope out of your phone. 4.
9. Rocker/Volume Switch: Enables you to navigate on your phone with just one hand. You can use the rocker switch as an alternate method to perform a variety of tasks, such as adjusting the call volume level on your phone. The rocker switch functions change based on whether your phone’s wireless mode is on or off and which application you are using. To use the rocker switch, roll the dial up or down, press it in and release it, or press and hold it. 10.
Turning Your Phone On and Off Your Sprint PCS Treo has two operating modes: a handheld mode and a wireless mode. Refer to page vii to learn more about these two modes. Turning Wireless Mode ON Press the Power button for two seconds. The phone displays “Network Search” until it locates a signal, then it automatically enters Standby mode — the phone’s idle state. At this point, you’re ready to begin making and receiving calls.
Using the Charger It is vital that you use only a HotSync Cable and Travel Charger that are approved by either Sprint PCS or Handspring. Use of unauthorized accessories could damage your phone and invalidate your warranty. A red light on the Sprint PCS Treo lets you know the battery is charging. A green light lets you know the battery is at least 90 percent charged. It takes about 2 hours to fully recharge a completely rundown battery.
Adjusting the Display You can adjust the color and brightness of the display. 1. Press Option and then press . 2. Use the scroll buttons, or drag the top slider, to adjust the color saturation. Move the slider until you can clearly see the three shapes. 3. Hold Option and use the scroll buttons, or drag the bottom slider, to adjust the screen brightness. 4. Hold Option and press Return to finish.
Using the Keyboard Entering text To type lowercase letters, use your thumbs to press the keys. To type an uppercase letter, press Shift and then type a letter. To turn Caps Lock on, press Shift twice. To turn it off, press Shift again. To type a number/symbol that appears in blue, press Option and then press the key where the number/symbol appears in blue. To turn Option Lock on, press Option twice. To turn Option Lock off, press Option again.
Entering accented characters and symbols 1. Type the letter you want to accent. 2. Press ListType . 3. Use the scroll buttons to select the character on the list. 4. Press Space to insert the accented character or symbol. Tip:You can find more symbols under related characters. For example, the £ symbol is located under the $ key. To view a list of available accented and symbol characters, press Menu and under Edit select Keyboard Help (/G). Using Menus 1. Press Menu to display the menus. 2.
Getting to Know the PhoneBook Screen 1. Status Bar 3. Speed Dial Buttons 4. Page Number Icons 2. View Icons 1. Status Bar: Provides the following status information about your Sprint PCS Treo: Time Displays the current time when wireless mode is on. If you roam outside the Sprint PCS network, “Roaming” or “No Service” appear instead. Appears when you have new voicemail messages. Displays the signal strength. The stronger the signal, the more bars appear. No bars = no coverage.
Making and Receiving Calls Making a call from the Speed Dial, Contacts, or Call History views 1. Make sure wireless mode is on. See page 5 for details. 2. Press PhoneBook repeatedly to display the view you want to use. Speed Dial View Contacts View Call History View 3. Begin typing the first initial and last name of the person you want to call. For more search options, see page 15. 4. Use the scroll buttons to select the number you want to dial.
Making a call from the Dial Pad view 1. Make sure wireless mode is on. See page 5 for details. 2. Press PhoneBook to access the Dial Pad view. Tip:You can jump to the Dial Pad from the Speed Dial view by simply typing the number you want to call. At first your phone interprets the numbers as letters, but it quickly figures out you’re typing numbers and jumps to the Dial Pad view. Dial Pad View Handset Button 3. Type the number you want to call on the keyboard number pad, or tap the onscreen numbers.
Sending calls to voicemail To ignore a call and send it to voicemail do one of the following: Press the top scroll button. Tap Ignore if the lid is open. Close the lid if it is open.
Internal Phone Book Entering and saving contact information 1. Press PhoneBook 2. Press Menu repeatedly until you see the Contacts view. and select New (/N). 3. Use the scroll buttons to move between fields as you type. Category Type the information Arrows indicate more information 4. After you enter the information, hold Option and press Return to finish. When entering Contacts, keep the following in mind: You can also import addresses from popular software applications on your computer.
Finding or changing contact information 1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the entry you want to find or edit: First initial and last name First name Last name Tap to view another category Tap the name you want to view or edit Letters you type appear here 2. Roll the rocker switch or use the scroll buttons to select the name. 3. Press Space to open the entry. 4. Press Menu and select Edit Contact (/E). 5.
Defining speed dial buttons 1. In the Speed Dial view, tap a blank speed dial button. 2. Use the scroll buttons to move between fields as you type. Type the phone number Type a name for the button Type digits to dial after placing the call (such as an extension or access code) 3. Hold Option and press Return Tap Lookup to find a number in your Contact list to finish.
Controlling Your Roaming Experience Your phone is single-band, which means you can make and receive calls while on the Sprint PCS Nationwide Network and you can also roam on other digital networks where we’ve implemented roaming agreements with other carriers. To learn more about roaming, visit www.sprintpcs.com. Setting Your Phone’s Roam Mode 1. From the Speed Dial, Dial Pad, or Call History view, press Menu . 2. Under Options, select Call Preferences (/A). 3. Select the Enable Digital Roaming check box.
Changing Your Phone’s Settings Adjusting Volume During a Conversation Roll the rocker switch or press the scroll buttons on the front of your phone during the call. Selecting the Ringer Settings 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right corner and select Ringer. 4. Tap Volume to set volume levels. 5. Tap Tones to select ring tones.
Silencing the Ringer When you silence the ringer you can either answer the call or let it ring through to voicemail. Silencing the ringer also turns off all system sounds, including alarms. When you silence the ringer, Date Book Plus alarms vibrate. To silence the ringer, do one of the following: Press any button on your phone. Slide the ringer switch to the silent position .
Sending and Receiving Voice Messages Setting Up Voicemail 1. Make sure wireless mode is on. See page 5 for details. 2. Do one of the following: From the Dial Pad view, tap and hold the 1 button for two seconds. From the Dial Pad or Speed Dial view, press and hold the 1 key for two seconds. From the Speed Dial view, tap the Voicemail button. 3. Follow the system prompts to create your pass code and record your greeting. Retrieving Voicemail Messages 1. Make sure wireless mode is on.
Sending and Receiving SMS Messages To use SMS, you must first subscribe to and activate Sprint PCS 3G Network services. See page 28. Receiving a message When you receive a message, the New Messages alert dialog appears. Tap the screen as shown below, or use the following keys: = OK = Select = Delete Msg. Number of new messages Tap to select how to respond Tap to call sender Tap to save message Tap to delete message Viewing messages 1. Press Option and then press PhoneBook to access SMS. 2.
Responding to messages 1. Press Option and then press PhoneBook to access SMS. 2. Use the scroll buttons to select the message to which you want to respond. 3. Press Space to open the message. Selected item Action button 4. Press the scroll buttons to move between selectable items within the message. 5. Tap the action button to respond to the message. The action button changes based on the type of information that is currently selected.
Sprint PCS® Service Features Call Waiting To respond to an incoming call while you’re on a call, do one of the following: Tap Hold & Answer on the Call Waiting screen, or press the headset button (if it is attached). This puts the first caller on hold and lets you answer the second call. To switch between callers, tap Swap or press the headset button again. Tap Ignore to send the second call to voicemail. Press Backspace to end your first call, and then tap Answer to answer the incoming call.
Pick List Tip:You can define multiple forwarding numbers. Select Edit numbers from the list to add, change, or delete a 10-digit forwarding number. 5. Hold Option and press Return to finish. 6. Listen for a confirmation tone. If you do not hear a tone, try calling yourself to see if the call forwards to the correct number. To deactivate 1. From the Speed Dial, Dial Pad, or Call History view, press Menu 2. Under Options, select Call Preferences (/A). 3. Tap the Forward all calls to pick list. 4.
Three-Way Calling Talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Dial a number you wish to call. 2. Once you have established the connection, tap Hold and to put the first caller on hold. 3. Dial the second number you wish to call. Note:You cannot initiate a 3-way call if the second call is an incoming call. To use this feature, you must place both of the calls before joining them. 4.
SM Sprint PCS Voice Command With Sprint PCS Voice Command, you can call a number just by saying a name. Get started by setting up your Personal Address Book 1. From the Dial Pad view, tap followed by the handset button. The first time you use it, you will hear a tutorial before moving on to the next step. 2. You’ll hear a tone followed by the prompt “Ready.” Say “Add Name” to begin setting up your Personal Address Book. Making a call with Sprint PCS Voice Command 1.
Sprint PCS Wireless Web® To sign up for Sprint PCS Wireless Web services or access complete instructions, visit www.sprintpcs.com and log on. Then click on “Claire's Directory for Service Solutions” where you may view the complete phone user’s guide or take a tutorial. 1. Make sure wireless mode is on. See page 5 for details. 2. Press Blazer . Bookmark view Web Page view Tap a bookmark to view that page Tap to go to home page Tap to view next and previous pages Tap to enter a URL 3.
Your Phone’s Third Generation Capabilities The following information will help you understand your phone's exciting third generation capabilities. To learn how to use all the advanced features of your phone, refer to the electronic User Guide. For more information about the electronic User Guide, see page ii. Accessing Third Generation User Name Your user name is automatically assigned to you. Your user name, which resembles an e-mail address (for example, name@sprintpcs.
Third Generation Services With Sprint PCS Third Generation services, you will have access to additional features, better performance, faster Internet connections and a wider variety of online services. Features such as Wireless Web access, graphically-enriched games and sending/receiving digital images will be available on your phone through the Sprint PCS Third Generation Nationwide Network and third-party Palm OS applications.
Your Phone’s Special Features Your Sprint PCS Treo is one of the smallest, lightest, color Palm OS phones available. With your new phone, you will no longer have trouble getting to meetings and appointments on time, remembering people’s names and personal details, or keeping track of all the items on your to do list. Your phone can help you improve your track record in all these areas.
Accessing Other Applications Using the Applications Launcher 1. Press Option and then press Menu to open the Applications Launcher. Applications Launcher 2. Use the scroll buttons to locate the application you want to use. To jump directly to an application icon, type the first letter of the application name. For example, type M to jump to the Memo Pad icon. 3. Tap the application icon to launch it.
Date Book Plus Adding an event 1. Press Date Book Plus . 2. Use the scroll buttons to select the day. To scroll by weeks, press Shift and then a scroll button. Selected Date Selected Day Start/End Times 3. Type the time the event starts. For example type 53 for 5:30. 4. Press the bottom scroll button and type the time the event ends. 5. Hold Option and press Return to finish. 6. Type a description.
Scheduling an untimed event You can schedule events that occur on a particular date, but are not associated with a particular time, such as a birthday or anniversary. 1. Select the date of the event. 2. Type a description. The event appears next to a diamond at the top of the Day view. Scheduling a repeating event 1. Create the event as described on page 32, and tap the event to select it. 2. Tap Details. 3. Tap the Repeat box and tap a repeat interval. 4.
Displaying your calendar Do any of the following: Press Date Book Plus repeatedly to cycle through the various views: day, week, week with text, month, year, and list. Use the scroll buttons to move to another day, week, or month (based on the current view). Press Menu and under Options select Go to Day (/O) to select a date from the calendar, or tap Go. Tap and drag stylus below date to display time Selected Day Tap Go to select a date View Icons Deleting an event 1.
Memo Pad Creating a memo 1. Press Memo Pad . 2. Enter the memo text. Press Return 3. Hold Option and press Return to move down to new lines in the memo. to finish. Reviewing or editing a memo 1. In the Memo list, tap the memo you want to review or edit. 2. Review or edit the text in the memo. 3. Hold Option and press Return to finish. Deleting a memo 1. In the Memo list, tap the memo you want to delete. 2. Press Menu 3. Hold Option and select Delete Memo (/D). and press Return to finish.
Preferences and Other Settings Setting General Preferences 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right corner and select General. Tap here to select General Tap here to set time and date Tap here to set the screen shut-off delay Tap here to set sound levels Tap here to disable IR beam reception Reassigning the buttons on your phone 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3.
Setting Formats Preferences 1. Press Option and then press Menu 2. Tap the Prefs icon . . 3. Tap the pick list in the upper-right and select Formats. Tap here to set country Tap here to set time format Tap here to set date format Tap here to set week format Tap here to set number format Changing the screen fonts 1. Open the application in which you want to change the font. 2. Press Menu and under Options select Font (/F). Bold Font Small Font Large Font 3.
Synchronizing data Before you synchronize data, you must first install the desktop synchronization software and assign a name to your Sprint PCS Treo. See pages v - vi for details. 1. Connect your Sprint PCS Treo to the HotSync cable. Hotsync Synchronization Button Release Button 2. Press the HotSync button on the cable. 3. Wait for your Sprint PCS Treo to display a message indicating the process is done. 4.
Beaming Information 1. Select the item you want to beam. 2. Press Menu and select Beam… (/B). 3. When the Beam Status dialog appears, point the IR port at the IR port of the receiving phone. Hold the IR ports facing one another and keep the path between devices clear of obstacles 4. Wait for a message that indicates the transfer is done. When beaming information, keep the following in mind: To beam an application, press Option and then press Menu to access the Applications Launcher.
Resetting Your Phone Performing a soft reset If your phone is not responding or you have trouble synchronizing with your computer, you can perform a soft reset to restart it. A soft reset does not affect your data. Unscrew the stylus tip to access the reset tool Use the reset tool to gently press the reset button Performing a hard reset A hard reset erases all data and third-party software on your Sprint PCS Treo. Never perform a hard reset unless a soft reset doesn’t fix the problem.
Accessories for Your Phone Using a Headset Your Sprint PCS Treo includes a headset that you can connect for hands-free operation. If you need to use your phone while driving, we recommend using a headset. Earpiece Microphone Headset button Press the headset button to perform any of the following functions: Answer an incoming call. Answer call waiting calls. Switch between two active calls. Hang up a call.
Additional Accessories Standard Battery Provides up to 3 hours continuous talk time or up to 150 hours continuous standby time. Vehicle Power Adapter Charges your phone in your vehicle using the cigarette lighter adapter. Travel Charger Compact and lightweight, it’s a convenient way to charge your phone while traveling. Belt Clip Attaches to the back of your phone and provides a safe and convenient way to carry your phone. How to Order Purchase additional accessories at your local Sprint Store.
Upgrading from a Palm OS handheld For best results, review the detailed steps in the Upgrade Information section in the electronic User Guide. 1. Synchronize your old handheld with your old desktop software. 2. Under your Palm or Handspring folder, locate your User Name folder and store a copy of it in a safe place. 3. Install your new desktop and synchronization software from your Sprint PCS Vision CD and put it in the same location as your old desktop software.
Troubleshooting For help with HotSync operations, wireless applications, and turning your Sprint PCS Treo on and off, try the steps below. For additional troubleshooting help, see the Sprint PCS support web site at www.sprintpcs.com, or the electronic User Guide. My phone will not turn on. 1. Perform a soft reset as described on page 40. 2. Charge your phone for about 10 minutes before turning it on again. 3. Check the display settings and adjust as needed. See page 7 for details. 4. Perform a hard reset.
I can’t open the electronic User Guide. Make sure you installed the Adobe Acrobat Reader software on the Sprint PCS Vision CD. To install this software, insert the Sprint PCS Vision CD in the CD-ROM drive on your computer, select Acrobat Installer from the menu, and follow the onscreen instructions. My Sprint PCS Treo will not connect to the Internet using Blazer or my e-mail application. 1.
Performance and Safety Important Information About Your Phone and Service Keeping Tabs on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If you’re inside a building, being near a window may give you better reception.
Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. If it’s inoperable, return it to a Sprint Store or call Sprint PCS Customer Service Solutions for service. Note: For the best care of your phone, only Sprint PCS Authorized Personnel should service your phone and accessories. Faulty service may void the warranty.
Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems and/or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals.
Restricting Children’s Access to Your Phone Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your phone bill. Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. Use only Sprint PCS-approved batteries and desktop chargers. These chargers are designed to maximize battery life.
Acknowledging Special Precautions and the FCC Notice FCC Notice This phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (propane or butane) must comply with the National Fire Protection Standard (NFPA-58).
Terms and Conditions & Warranty Information Terms and Conditions of Services Effective as of May 1, 2002 until replaced Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. For the most current version of the terms and conditions, please visit our website at www.sprintpcs.com or call PCS Customer Service Solutions at 1-888-211-4PCS, because the terms and conditions included with your PCS Phone may not be the most current version.
Changes to Agreement. We may change this Agreement at any time (but see PCS Service Plan). Any changes to the Terms are effective when we publish the revised Terms. If you use our Services or make any payment to us on or after the effective date of the changes, you accept the changes. If you do not accept the changes, you may terminate Services (but see Termination and Changing PCS Service Plans).
Phone Activation Fee. You may be required to pay a non-refundable phone activation fee when you activate a new Number, have us switch a Number to a different phone, have your current Number changed, we activate a different phone on your existing account or your Service Plan says so. Details on any applicable phone activation fee are set out in your Service Plan or can be obtained by calling PCS Customer Service Solutions. Charges.
PCS Vision wireless services, including pricing, included kilobytes and combining with other PCS Service Plans, is available in our standard sales collateral for PCS Vision wireless Service Plans or at www.sprintpcs.com. Voice Command. PCS Voice Command is an optional service that allows you to place calls by using speech recognition technology. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature.
additional fee for any check or other negotiable instrument endorsed by you and returned unpaid by a financial institution for any reason. You may be charged fees for certain methods of payment. Late Payment Charges. Payment is past due if we do not receive it by the due date shown on your invoice. Any payment for Services and equipment not made when due accrues late charges until paid at the rate of 5% per month or at the highest rate allowed by law.
we will hold the deposit as partial guarantee of payment for Services (see Deposits). Charges for Services accrue against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit.
connect the call. You are charged for time spent connected to the Wireless Web or Voice Portal, including time spent browsing on the Internet or Voice Portal and reviewing or scrolling through Internet information on-line while still connected to the Sprint Nationwide PCS Network. Not all Internet sites can be accessed and you may receive an error message if you attempt to access a site that cannot be accessed through Wireless Web Services.
Taxes and Other Regulatory-Related Charges. We invoice you for taxes, fees and other charges levied by federal, state or local authorities, or foreign government on Services. We also assess charges associated with regulatory mandates and obligations, such as Universal Service and Enhanced 911 service. If you claim any tax exemption, you must provide us with a valid tax-exempt document. Any tax exemption applies only from the date we receive a valid tax-exempt document. Roaming.
any unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use. Caller ID. If you do not want people you call to receive the Number assigned to your phone, you must call PCS Customer Service Solutions for information about automatic Caller ID blocking.
i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents; j) events due to factors beyond our control, including acts of God (including, without limitation, weather-related phenomena, fire or earthquake), war, riot, strike, or orders of governmental authority; k) any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services; or l) your negligent or intentional act or om
paid by the parties as required by the applicable rules or as required by applicable law, but the arbitrator shall have the power to apportion such costs as the arbitrator deems appropriate. The arbitrator's decision and award will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction.
Home Rate USA. This service lets you make or receive calls from anywhere on the Sprint Nationwide PCS Network at your Home Service Area airtime rates. Toll-Free USA. This service lets you call from anywhere on the Sprint Nationwide PCS Network to anywhere in the United States, Puerto Rico and the U.S. Virgin Islands and be charged at your Home Service Area airtime rates, with no additional long distance charges.
Handspring Product Warranty Warranty. Handspring warrants to you that at the date of purchase, the product is free of defects in workmanship and materials, and the software included in the product will perform in substantial compliance to its program specifications. Exclusions from Warranty.
Limitation of Liability. To the full extent allowed by law, Handspring’s liability is limited to repair or replacement of the product, or refund of the purchase price paid.
