Handbook for the Palm i705™ Handheld
Copyright Copyright © 1998-2001 Palm, Inc. All rights reserved. Graffiti, HotSync, MyPalm, MultiMail, and Palm OS are registered trademarks, and the HotSync logo, Palm, and the Palm logo are trademarks of Palm. Other product and brand names may be trademarks or registered trademarks of their respective owners.
Contents About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Minimum requirements: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Minimum requirements: Macintosh . . . . . . . . . . . . . . .
Contents Writing numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Graffiti numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Writing punctuation marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Additional Graffiti punctuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Writing symbols and extended characters . . . . . . . .
Contents Chapter 5: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Card Info Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Card menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Chapter 9: Using Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Viewing the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Setting an Alarm . . . . . . .
Contents Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Chapter 14: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Creating List Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Setting Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Checking Off a To Do List Item . . . . .
Contents Preparing your computer for infrared communication . . . . . . . . . . . . . . . 158 Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Returning to cradle HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Conducting a HotSync Operation Via Modem . . . . . . . . . . . . . . . . . . . . . . . . . 161 Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Beaming Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Recharging Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Password Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Technical Support . . . . . .
Contents viii
About This Book Welcome to the Palm™ i705 handheld. This handbook is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your handheld and the applications that come with it.
About This Book 2
CHAPTER 1 Setting Up Note: Information in this section and in the Getting Started Guide will be updated when the out of box experience is finalized. Your new Palm™ i705 handheld is wirelessly enabled so that you can use it, like a cellular phone, to transmit and receive information over the airwaves. Use your handheld to do the following: ■ Receive enterprise e-mail wherever you are, and rely on your handheld’s blinking indicator light to notify you of its arrival.
Setting Up ■ One USB port or available serial port (serial cradle/cable sold separately) Minimum requirements: Macintosh ■ Apple Macintosh or compatible with a Power PC processor ■ Mac OS 8.
Step 3: Install Software full capacity. Your handheld’s indicator light displays solid green when it is charging. Step 3: Install Software Insert the CD labeled Palm Desktop software and follow the onscreen instructions. Query to Marketing: How will the CD be labeled? After Palm Desktop software installs, you are prompted to install the desktop e-mail forwarder, a conduit for updating the MyPalm® application, and to activate your wireless account. The instructions guide you through these tasks.
Setting Up Desktop e-mail director The desktop e-mail director securely forwards e-mail from your Windows enterprise mailbox to your handheld. Your handheld notifies you of its arrival by blinking its red indicator light at paired intervals. ADDITIONAL DOC/CONFIG INFO TBD What is the official name of the desktop director, and is it trademarked/registered? The MyPalm Update conduit The MyPalm application on your handheld is a portal, like portal sites on the internet.
Step 5: Set Up Your Handheld Step 5: Set Up Your Handheld The Setup screen appears when you press the power button. Just follow the onscreen directions. When you finish Setup, take a few minutes to review the Basic Skills and Graffiti® writing tutorials Step 6: Activate Your handheld Tap Activate and follow the onscreen directions. You’ll need to enter the Activation Key you received when you registered your wireless account.
Setting Up ■ The online help for Palm Desktop software. To access the online help, go to the Help menu in Palm Desktop software. NOTE If you have upgraded, your new handheld and your old handheld have the same user name after completing the upgrade process. We strongly recommend that you perform a hard reset on your old handheld to erase all data from it and assign it a new user name during the next HotSync operation. See “Performing a hard reset” in Chapter 5 for details.
CHAPTER 2 Exploring Your Handheld Your Palm™ i705 handheld is wirelessly enabled. It will help you stay in touch with important e-mail and information, and to stay organized, on time, and up to date with daily tasks while you are away from your desk.
Exploring Your Handheld Palm i705 Components Locating front panel controls Red and Green Indicator Light IR port Antenna cap Stylus Screen Graffiti® writing area Scroll buttons Power button/ Backlight control Date Book Address Book Wireless MultiMail® Deluxe Application buttons 10 IR port Uses infrared technology to transmit data to and receive data from other Palm OS handhelds, and to perform HotSync operations.
Palm i705 Components Power button/ Backlight control Turns your handheld on or off and controls the backlight feature. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed. If your handheld is turned on, pressing the power button turns the unit off. Pressing the power button for about two seconds turns the backlight on or off.
Exploring Your Handheld Locating back panel components Reset button Side channel for cover Expansion card slot Universal connector Reset button Under normal use, you should not have to use the reset button. See “Resetting Your Handheld” in Appendix A for information about when and how to use the reset button. Side channel The left side channel holds the front cover, which slides in and out.
Tapping and Typing The first time you start your handheld, setup instructions appear on the screen. These instructions include a calibration screen. Calibration aligns the internal circuitry of your handheld with its touch-sensitive screen so that when you tap an element on the screen, the handheld can detect exactly which task you want to perform. IMPORTANT Always use the point of the stylus for tapping or making strokes on the handheld screen.
Exploring Your Handheld Elements of the handheld interface Menu bar Icons 14 Menu bar A set of commands that are specific to the application. Not all applications have a menu bar. Icons Tap the icons to open applications , menus , and to find text anywhere in your data . Contrast control Tap the Contrast icon to open the Adjust Contrast dialog box. Tap to the left or right of the slider to adjust the contrast in small increments or drag the slider to change the contrast in large increments.
Tapping and Typing Previous/next arrows Check box Pick list Command button Scroll bar Check box When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark. Command buttons Tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens.
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CHAPTER 3 Entering Data in Your Handheld This chapter explains how to enter data into your handheld. There are several ways to enter data into your handheld: ■ Using the onscreen keyboard ■ Using Graffiti® writing ■ Beaming data from another Palm OS® handheld that is close by and has an infrared port.
Entering Data in Your Handheld Alpha Tab Backspace Caps lock Carriage return Caps shift Numeric Tap here to display alphabetic keyboard Tap here to display numeric keyboard International Tap here to display international keyboard After you finish, tap Done to close the onscreen keyboard and place the text in the record. Using Graffiti Writing to Enter Data In this section, you learn the procedures for creating letters, numbers, punctuation, and symbols, as well as some Graffiti tips and tricks.
Using Graffiti Writing to Enter Data immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents. ■ The Graffiti writing area is divided into two parts: one for writing the letters of the alphabet and one for writing numbers. The small marks at the top and bottom of the Graffiti writing area indicate the two areas. Write letters here Write numbers here Division marks To write Graffiti letters: 1. Tap the screen where you want your text to go.
Entering Data in Your Handheld Graffiti tips When using Graffiti writing, keep these tips in mind: ■ Accuracy improves when you write large characters. You should draw strokes that nearly fill the Graffiti writing area. ■ To delete characters, simply set the insertion point to the right of the character you want to delete and make the backspace stroke (a line from right to left) in the Graffiti writing area. ■ Write at natural speed. Writing too slowly can generate recognition errors.
Using Graffiti Writing to Enter Data K X L Y M Z Space Back Space Carriage Return Period tap twice Writing capital letters You make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the Shift key on a keyboard — and then write the character strokes.
Entering Data in Your Handheld Caps Lock Writing numbers Writing numbers with Graffiti writing is similar to writing letters of the alphabet, except that you make the character strokes on the right-hand side (numbers side) of the Graffiti writing area. Graffiti numbers Number Strokes Number 0 5 1 6 2 7 3 8 4 9 Strokes Writing punctuation marks Graffiti writing can create any punctuation symbol that you can enter from a standard keyboard.
Using Graffiti Writing to Enter Data Apostrophe ' Right Paren ) Question ? Slash / Exclamation ! Dollar $ Additional Graffiti punctuation @ # % ^ & * < \ { } [ ] ~ ` > ; — + = : " tab | Writing symbols and extended characters All symbols and extended characters begin with the stroke in the Graffiti writing area of your handheld: Symbol Shift When the Symbol Shift is active, a slanted shift symbol appears in the lower-right corner of the screen.
Entering Data in Your Handheld For example, the following diagram shows the strokes required to draw an accented “e.” =e Accent strokes a a a a a a U Using these accent strokes, you can write the following accented letters: à á â ã ä å è é ê ë ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñ Additional non-English characters You can write the following characters without any special punctuation or shifting: c ae You must write these non-English characters in the left side of the Graffiti writing area.
Beaming Data Command Stroke Open Address Record (Address Book only) Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors. Graffiti writing comes with several predefined ShortCuts, and you can also create your own. Each ShortCut can represent up to 45 characters. For example, you might create a ShortCut for your name, or for the header of a memo.
Entering Data in Your Handheld ■ The record currently displayed in Date Book, Address Book, To Do List, Note Pad, or Memo Pad ■ All records of the category currently displayed in Address Book, To Do List, Note Pad, or Memo Pad ■ A special Address Book record that you designate as your business card, containing information you want to exchange with business contacts ■ An application installed in RAM memory ■ An application installed on an expansion card that is seated in the card slot You can also
Using your Computer Keyboard To beam an application: 1. Open the Applications Launcher. 2. Tap the Menu icon 3. Tap App, and then tap Beam. 4. Select either Handheld or Card from the Beam From pick list. 5. Tap the application you want to transfer. . Some applications are copy-protected and cannot be beamed. These are listed with a lock icon next to them. 6. Tap Beam. 7. When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving handheld. 8.
Entering Data in Your Handheld then perform a HotSync operation to synchronize the information on your computer with the information on your handheld. Most of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs, so you don’t need to learn different applications.
Importing Data Be sure that the same categories that appear in the imported file also exist in the application. If the categories do not exist, create them now; otherwise, the records are imported into the Unfiled category. 4. From the File menu, choose Import. 5. Select the file you want to import. 6. Click Open. If you are importing a vCal or vCard file, skip to step 10. You do not have to specify which fields correspond to the imported data. 7.
Entering Data in Your Handheld ■ DateBook Pro (text file) ■ DayMaker (text file) ■ Dynodex (text file) ■ FileMaker Pro (tab separated text file) ■ Meeting Maker (text file) ■ Newton running OS 1.0 with Newton Connection Kit: Names; Date Book Calendar; and Notepad (text file) ■ Now Contact (text file) ■ Now Up-to-Date (text file) ■ QuickDex (text file) ■ TouchBase Pro (text file) To import data from a Macintosh: 1. Open Palm Desktop software. 2. From the File menu, choose Import. 3.
Using A Portable Keyboard Using A Portable Keyboard You can connect a portable keyboard accessory to the universal connector on your handheld so you can type data directly into your handheld. Portable keyboards are very helpful when you need to enter large amounts of data quickly and accurately while you are away from your computer. For additional information about this optional accessory, go to the web site: http://www.palm.com.
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CHAPTER 4 Using Wireless Features Your handheld is wirelessly enabled so that you can use it, like a cellular phone, to transmit and receive information over the airwaves. To use the wireless features, you must first register for a wireless account and activate your handheld. See Getting Started with the Palm™ i705 Handheld for details. After registration and activatation, you can quickly access Internet information from the MyPalm™ portal application and additional web clipping applications.
Using Wireless Features ■ Tap the Applications icon and then tap the MyPalm icon or any web clipping application. If the radio is off, you are prompted to turn it on. Tap the Wireless Radio pick list and select one of the following options: Always Off Radio remains off until you turn it on. Always On Radio remains on until you turn it off. Schedule Radio turns on and off at the hours you select. To schedule radio coverage: 1. Tap the Wireless Radio pick list and select Schedule.
Using the indicator light Both the bar graph and the number represent the signal strength: ■ The graph represents signal strength as a series of bars. The more bars displayed, the stronger the signal. ■ The number represents signal strength as a percentage. The higher the number, the stronger the signal. If you experience poor reception, often you can improve it simply by moving five or ten feet in any direction away from the spot where reception is poor.
Using Wireless Features Red light flashes at paired intervals A notification that: E-mail or other content has been received Date Book/Note Pad/Clock event alarm occurred A dialog box appears describing the reason for notification. Acknowledging the notification turns off the indicator light. What is Web Clipping? Web clipping is a fast and simple way to submit information to, and retrieve information from, the Internet.
Using the MyPalm application But when you’re in a taxi or a hotel lobby and need information fast, a web clipping application makes it easy to find the specific information you need. Using the MyPalm application The MyPalm application is a portal. Like portals on the Internet that aggregate other web sites into content channels, the MyPalm application aggregates web clipping applications into content channels.
Using Wireless Features ■ Tap the Applications icon and then tap the MyPalm icon . If the radio is not on, the Radio dialog box appears. Turn on the radio. Tap to view Internet content by channel Tap to view Internet content by channel Tap to search the Internet Tap to download web clipping applications Using Portal web clipping applications The content channels of the MyPalm portal application host web clipping applications, grouped together by categories.
Using the MyPalm application Enter an URL Enter search terms Tap to browse an URL Tap to search Adding web clipping applications In addition to the web clipping applications available through the MyPalm portal application, you can also download and install web clipping applications directly on your handheld. You can add web clipping applications to your handheld Applications Launcher in two ways: ■ Download an application directly using the Portal application.
Using Wireless Features Tap a web clipping application for more information 5. Tap Download. 6. Tap Start Download. 7. Tap OK. Working with web clipping applications Web clipping applications are designed so that you can use them as you most handheld applications. Skills you learn in other applications can also be used to work in web clipping applications. For example: ■ Tap to select an item or perform an action. ■ Use Graffiti® writing or the onscreen keyboard to enter text.
Working with web clipping applications Using installed web clipping applications Web clipping applications installed on your handheld appear in a list accessible from the MyPalm application. They also appear by default in the Palm.Com® category of the Applications Launcher. To open a web clipping application from the Applications Launcher: 1. Tap the Applications icon . 2. Tap the pick list in the upper-right corner of the screen. 3. Tap Palm.Com. 4.
Using Wireless Features Example: To find driving directions: 1. Tap the MapQuest icon. 2. Under From, tap the Address field and enter the street address of the place you are leaving from. You can use Graffiti writing or the onscreen keyboard to enter data. 3. Complete the From address by entering the city and state. 4. Under To, tap the Address field and enter the street address of the place you want to go to. 5. Complete the To address by entering the city and state. 6. Tap Get Directions.
Working with web clipping applications To go back to a previously viewed page: ■ Tap the Back arrow in the web clipping application. Back arrow Reviewing stored clippings: History list You can see a list of stored clippings in the History list and then select the one you want to review. You can see clippings that pertain only to the web clipping application that is open.
Using Wireless Features 2. Tap the Menu icon . 3. Tap Edit, and then tap Copy Page. 4. Open one of the handheld applications, such as Memo Pad. 5. Create a new record. 6. Tap the Menu icon. 7. Tap Edit, and then tap Paste. For example, here are the directions found in the sample procedure above, pasted into Memo Pad: Keep the following points in mind about the Copy Page command: ■ Copying always starts at the top of the current clipping or page, regardless of what is displayed onscreen.
Web Clipping Preferences 2. Enter the text of your message. 3. Do one of the following: Tap Put in Outbox to file the message in the Outbox. Your message is sent the next time you open the e-mail application and tap Get & Send. Tap Cancel, and then tap Yes to save the message in the MultiMail Draft folder. Tap No to delete the message.
Using Wireless Features Tap here To restore the initial proxy server setting, tap Default. Protection of your wireless transactions Your handheld uses next generation encryption technology. This encryption technology secures the transmission of sensitive information such as passwords that are sent over the network. Data is protected both when sent from your handheld over the network and when coming in from the Internet to your handheld.
CHAPTER 5 Working with Applications This chapter explains how to open and switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Opening applications You can use the Applications Launcher to open any application installed on your handheld or an expansion card.
Chapter 5 Working with Applications To find an application quickly, you can write the Graffiti® character for the first letter of its name. The Applications Launcher scrolls to the first application with a name that begins with that letter. TIP Opening expansion card applications When an expansion card is properly seated in the expansion card slot, the Applications Launcher switches to the card and displays its contents.
Categorizing applications Categorizing applications The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher. You can assign an application to a category and then display a single category or all your applications. To categorize an application: 1. Tap the Applications icon . 2. Tap the Menu icon 3. Tap Category on the App menu. 4. Tap the pick list next to each application to select a category. .
Chapter 5 Working with Applications Changing the Applications Launcher display By default, the Applications Launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you open the Applications Launcher. To change the Applications Launcher display: 1. Tap the Applications icon . 2. Tap the Menu icon 3. Tap Options, and then tap Preferences. 4.
Using menus 4. Select the card name from the Copy To pick list. 5. Select Handheld from the From pick list. 6. Tap an application to copy. 7. Tap Copy. 8. Tap Done. You can install applications to a card that is seated in the expansion card slot during a HotSync operation; see “Installing add-on applications” later in this chapter for details.
Chapter 5 Working with Applications Tap the title area Tap the Menu icon In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo. Choosing a menu After you open the menu bar for an application, tap the menu that contains the command you want to use. The menus and menu commands that are available depend on the application that is currently open.
Choosing application preferences Undo Cut Copy Paste Beam Delete The command toolbar displays context sensitive menu commands for the current screen. For example, if text is selected the menu icons displayed may be undo, cut, copy, and paste. Tap on an icon to select the command, or immediately write the corresponding command letter for an appropriate command in the Graffiti writing area. For example, to choose Select All in the Edit menu, draw the Command stroke, followed by the letter “s.
Chapter 5 Working with Applications Creating records You can use the following procedure to create a new record in Date Book, Address Book, To Do List, Note Pad, and Memo Pad. To create a record: 1. Select the application in which you want to create a record. 2. Tap New. 3. In Date Book only: Select start and end times for your appointment and tap OK. 4. Enter text for the record. 5. (Optional) Tap Details to select attributes for the record. (Not available in Note Pad.) 6.
Common tasks To select text in an application: 1. Tap the beginning of the text that you want to select. 2. Drag the stylus over the text to highlight it (in black). NOTE You can also double tap to select a word, or triple tap to select a line of text.You can also drag across the text to select additional words, or drag down to select a group of lines. The following commands may appear in an Edit menu: Undo Reverses the action of the last edit command.
Chapter 5 Working with Applications To Do List: Delete Item Note Pad: Delete Note Memo Pad: Delete Memo A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm Desktop software, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check. (The archive check box does not appear in Note Pad because you can’t archive Note Pad notes.) 4. Tap OK.
Common tasks Date Book: Tap the pick list and select how old a record must be to be purged. Purge deletes repeating events if the last of the series ends before the date that you purge records. If you want to save a copy of the purged records to an archive file on your desktop, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check box. Date Book, To Do List: 4. Tap OK.
Chapter 5 Working with Applications 5. Select the category for the record. 6. Tap OK. NOTE In Address Book, Note Pad, and Memo Pad you can tap the category name in the upper-right corner of the screen and select a new category for the item. To display a category of records: 1. Tap the category pick list in the upper-right corner of the list screen. Tap here NOTE In the Date Book Agenda view, the pick list is in the upper right of the To Do list. 2. Select the category you want to view.
Common tasks To define a new category: 1. Tap the category pick list in the upper-right corner of the screen or list. Tap here 2. Tap Edit Categories. 3. Tap New. 4. Enter the name of the new category, and then tap OK. 5. Tap OK. You can assign any of your records to the new category. To rename a category: 1. Tap the category pick list in the upper-right corner of the screen or list. 2. Tap Edit Categories. 3. Select the category that you want to rename, and then tap Rename.
Chapter 5 Working with Applications 4. Enter the new name for the category, and then tap OK. 5. Tap OK. You can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.
Common tasks To look up an Address Book record: 1. Display the Address list screen. 2. Enter the first letter of the name you want to find. Look Up line The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two letters. For example, writing an “s” scrolls to “Sands,” and writing “sm” scrolls further to “Smith.
Chapter 5 Working with Applications As your handheld searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your handheld finishes the search. To continue the search after you tap Stop, tap Find More. 4. Tap the text that you want to review. Using Phone Lookup Phone Lookup displays the Address list screen and lets you add the information that appears in this list to a record. To use Phone Lookup: 1.
Common tasks Phone Lookup tips Write the Graffiti Command stroke “/L” to activate the Phone Lookup feature. You can also activate it in the following circumstances: ■ While entering text: For example, to insert the full name and phone number for someone with the last name “Williams,” write the Graffiti characters for “Wi” and then the Phone Lookup Command stroke “/L.
Chapter 5 Working with Applications 3. Tap Options, and then tap Preferences. Address Book Note Pad Memo Pad 4. Do one of the following: Address Book: Note Pad: Tap the Sort by pick list and select Alphabetic, Date, or Manual. Memo Pad: 5. Tap the setting you want. Tap the Sort by pick list and select Alphabetic or Manual. Tap OK. To sort the Note Pad or Memo list manually, tap and drag a memo or note to a new location in the list.
Common tasks To attach a note to a record: 1. Display the entry to which you want to add a note. 2. In Address Book only: Tap Edit. 3. Tap Details. 4. Tap Note. 5. Enter your note. 6. Tap Done. A small note icon appears at the right side of any item that has a note. Note icon To review or edit a note: ■ Tap the Note icon . To delete a note: 1. Tap the Note icon 2. Tap Delete. 3. Tap Yes. . Choosing fonts In many applications, you can change the font style to make text easier to read.
Chapter 5 Working with Applications Small font Large font Bold font To change the font style: 1. Open an application. 2. Tap the Menu icon 3. Tap Options, and then tap Font. 4. Tap the font style you want to use. . Tap here for bold font Tap here for large font Tap here for small font 5. Tap OK. Reviewing Reminders You can set alarms to notify you of appointments, notes, and alarms in Date Book, Note Pad, and Clock. When an alarm occurs, your handheld displays a reminder message.
Installing and removing applications reminds you of the alarm again in five minutes. The Reminder screen displays alarms that await attention. To respond to reminders, do one of the following: ■ Select an item’s check box to clear the item. ■ Tap an item (either the icon or the text description) to open the application where the alarm was set. The application opens to the entry associated with the alarm. ■ Tap Done to close the reminder list and return to the current screen.
Chapter 5 Working with Applications The Install Tool makes it easy to install software during a HotSync® operation. There are a variety of third-party applications available for your handheld. To learn more about these applications, go to the web site: www.palm.com. To install add-on software on your handheld using a Windows computer: 1. On your computer, copy or download the application you want to install into the add-on folder in your Palm Desktop directory on your computer. 2.
Installing and removing applications 8. If you need to change the destination of the application you are installing, click Change Destination on the Install Tool window, and then use the arrows to move applications between your handheld and an expansion card. 9. Click OK to close the Change Destination window. 10. Click Done to 11. close the Install Tool window. Perform a HotSync operation to install the selected application(s). See “Performing Cradle HotSync Operations” in Chapter 16 for details.
Chapter 5 Working with Applications 3. From the HotSync menu, choose Install Handheld Files. 4. From the User pop-up menu, select the name that corresponds to your handheld. 5. Click Add to List. 6. Select the Add-on folder from the pop-up menu. 7. Select the application(s) you want to install. 8. Click Add File to add the selected application to the Install Handheld Files list. 9.
Installing and removing applications 12. Perform a HotSync operation to install the selected application(s) on your handheld. See “Performing Cradle HotSync Operations” in Chapter 16 for details. NOTE Files that remain in the list after you perform a HotSync operation did not install. This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm application files.
Chapter 5 Working with Applications To remove Palm Desktop software from a Windows computer: 1. From the Windows Start menu, choose Settings, and then Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Click the Change or Remove Programs button. 4. Select Palm Desktop. 5. Click Change/Remove. 6. Click Yes in the Confirm File Deletion box. 7. Click OK. 8. Click Close.
CHAPTER 6 Using Address Book Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. Use Address Book to do the following: ■ Quickly look up or enter names, addresses, phone numbers, and other information. ■ Enter up to five phone numbers (home, work, fax, mobile, etc.) or e-mail addresses for each name. ■ Define which phone number appears in the Address list for each Address Book entry.
Chapter 6 Using Address Book Creating an Address Book entry A record in Address Book is called an “entry.” You can create entries on your handheld, or you can use Palm Desktop software to create entries on your computer and then download the entries to your handheld with your next HotSync® operation. Palm Desktop software also has data import capabilities that enable you to load database files into Address Book on your handheld.
Creating an Address Book entry letters, a closer match appears. For example, you may already have Sacramento and San Francisco in your Address Book. As you enter “S” Sacramento appears, and as you continue entering “a” and “n” San Francisco replaces Sacramento. As soon as the word you want appears, tap in the next field to accept the word. 7. Tap the scroll arrows to move to the next page of information. 8. After you finish entering information, tap Done.
Chapter 6 Using Address Book Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry. To open the Address Entry Details dialog box: 1. Tap the entry whose details you want to change. 2. Tap Edit. 3. Tap Details. 4. Select any of the following settings: Show in List Select which type of phone or other information appears in the Address list screen.
Creating an Address Book entry Duplicate Address Makes a copy of the current record and displays the copy in Address Edit so you can make changes to the copied record. The copy has the same category and attached notes as the original record. Options menus Address view Address list Preferences Remember last category. Determines how Address Book appears when you return to it from another application. If you select this check box, Address Book shows the last category you selected.
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CHAPTER 7 Using Calculator Calculator enables you to perform basic calculations. Use Calculator to do the following: ■ Perform addition, subtraction, multiplication, division, and square root operations. ■ Store and retrieve values. ■ Display the last series of calculations, which is useful for confirming a series of “chain” calculations. To open Calculator: 1. Tap the Applications icon 2. Tap the Calculator icon . .
Using Calculator Places the current number in memory. Each new number you enter with the M+ button is added to the total already stored in memory. The number that you add can be either a calculated value or any number you enter by pressing the number buttons. Pressing this button has no effect on the current calculation (or series of calculations); it merely places the value into memory until it is recalled. Recalls the stored value from memory and inserts it in the current calculation.
Performing Calculations About Calculator Shows version information for Calculator.
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CHAPTER 8 Using Card Info Card Info lets you review general information about an expansion card. Use Card Info to do the following: ■ Review card contents. ■ Rename a card. ■ Format a card. Reviewing Card Information 1. Tap the Applications icon . 2. Tap the Card Info icon 3. Review Card name, Type, and Size. 4. Review card contents summarized by directory. . Review card information Review summarized card contents Renaming a Card 1. Tap the Applications icon . 2.
Using Card Info 6. Tap Rename. Formatting a Card Formatting a card destroys all its data and prepares it to accept new applications and data. 1. Tap the Applications icon . 2. Tap the Card Info icon 3. Tap the Menu icon. 4. Tap Card, and then tap Format Card. 5. Tap OK. . Card Info Menus Card Info menus are shown here for your reference, and Card Info features that are not explained elsewhere in this book are described here.
CHAPTER 9 Using Clock Clock enables you to view the current time and date and to set an alarm. Use Clock to do the following: ■ View the current time and date. ■ Open a preferences screen where you can set the time and date for all the applications on your handheld. ■ Set an alarm. To open Clock: 1. Tap the Applications icon 2. Tap the Clock icon . . You can also tap the clock icon writing area to open clock.
Using Clock Setting an Alarm To set an alarm: 1. Tap the Applications icon . 2. Tap the Clock icon 3. Tap the Alarm box to open the Set Alarm dialog box. 4. Tap the time columns to set the hour and minute. 5. When the alarm reminder message appears, do one of the following: . Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen.
Clock Menus Options menu Display Options Allows you to choose which information appears on the Clock screen. Day. Activates the day of the week display. When it is on, the day appears above the time. Activates the date display. When it is on, the date appears below the time. Date. Alarm Preferences Sound. Sets the sound of the alarm. The choices are Alarm, Bumble Bee, Reveille, Sonata, Wake Up, and Warbler. Volume. Defines how loud the alarm sounds. The choices are Low, Medium, and High.
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CHAPTER 10 Using Date Book Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. Use Date Book to do the following: ■ Enter a description of your appointment and assign it to a specific time and date. ■ Display a chart of your appointments for an entire week. The Week View makes it easy to spot available times and any potential scheduling overlaps or conflicts.
Using Date Book When you open Date Book, the screen shows the current date and a list of times for a normal business day. Scheduling An Event A record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day. You can enter a new event on any of the available time lines. When you schedule an event, its description appears on the time line, and its duration is automatically set to one hour. You can easily change the start time and duration for any event.
Scheduling An Event Tap the time of an event You can also open the Set Time dialog (to select a start time) by making sure no event is selected, and then writing a number on the number side of the Graffiti writing area. TIP 4. Do one of the following: Tap the time columns on the right side of the Set Time dialog to set the Start Time, then tap the End Time box and tap the time columns to set the End Time.
Using Date Book Previous week Next week Tap to select a day of the current week You can also use the scroll button on the front panel of your handheld to move forward or backward one day at a time. TIP – Tap Go To at the bottom of the screen to open the Go to Date dialog box. Select a date by tapping a year, month, and day in the calendar.
Rescheduling An Event 4. Enter a description of the event. New untimed event No time selected 5. Tap a blank area on the screen to deselect the untimed event. If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event. Tap the time of the event in the Date Book screen, tap No Time, and then tap OK. Rescheduling An Event You can easily make changes to your schedule with your handheld. To reschedule an event: 1.
Using Date Book 4. Tap the pick list to select Minutes, Hours, or Days. 5. Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units. Enter number of time units here Tap here to select unit of time 6. Tap OK. 7. When the reminder message appears on screen, do one of the following: Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen.
Scheduling Repeating or Continuous Events A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day. A business trip or a vacation is an example of a continuous event. To schedule a repeating or continuous event: 1. Tap the event. 2. Tap Details. 3. Tap the Repeat box to open the Change Repeat dialog box. Tap the Repeat box 4. Tap Day, Week, Month, or Year to set how often event repeats.
Using Date Book Tap Current to delete only the current event item. Tap Future to delete the current and all future event items and reset the end date of the repeating event to the last shown date. Tap All to delete all occurrences of the repeating event. 5. Tap OK. Considerations for repeating or continuous events Keep the following points in mind: ■ If you change the start date of a repeating event, your handheld calculates the number of days you moved the event.
Changing the Date Book View To display the current time: 1. Tap and hold the stylus on the date bar to display the current time. Current time displays Tap and hold the date 2. Drag the stylus below the title area and then lift it to redisplay the date. You can also tap the Clock icon in the upper left corner of the Graffiti writing area to display the time for a few seconds. TIP Working in Week View Week View shows the calendar of your events for an entire week.
Using Date Book Event details Tap to show event details Tips for using Week View Keep the following points in mind: ■ To reschedule an event, tap and drag the event to a different time or day. ■ Tap a blank time on any day to move to that day and have the time selected for a new event. ■ Tap any day or date that appears at the top of the Week View to move directly to that day without selecting an event.
Changing the Date Book View Previous/next month Dashed line indicates continuous event Dashes on right side indicate events Crosses below date indicate untimed Month View button You can control the dots and lines that appear in the Month View. See “Options menu” later in this chapter. Tips for using Month View Keep the following points in mind: ■ Tap a day in the Month View to display that day in the Day View. ■ Tap the scroll arrows in the upper-right corner to move forward or backward a month.
Using Date Book NOTE You can also change the category of To Do items shown. Click on the pick list to choose another category. See Chapter 14 for more information on working with To Do items. Date Book Menus, Preferences, and Display Options Date Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here. see “Using menus” in Chapter 5 for information about choosing menu commands.
Date Book Menus, Preferences, and Display Options Display Options Allows you to change Date Book’s appearance and which events display. Show Time Bars Activates the time bars that appear in the Day View. The time bars show the duration of an event and illustrate event conflicts. Compress Day View Controls how times appear in the Day View. When Compress Day View is off, all time slots display.
Using Date Book Remind Me Defines how many times the alarm will occur after the initial occurrence. The choices are Once, Twice, 3 Times, 5 Times, and 10 Times. Play Every Defines how often the alarm sounds. The choices are Minute, 5 minutes, 10 minutes, and 30 minutes. About Date Book Shows version information for Date Book.
CHAPTER 11 Using Memo Pad Memo Pad provides a place to take notes that are not associated with records in Date Book, Address Book, or To Do List. The number of memos you can store is dependent only on the memory available on your handheld. Use Memo Pad to do the following: ■ Use Graffiti® characters to store memos, lists, or any other text message on your handheld.
Using Memo Pad 3. Tap New. Tap New In the Memo list screen, you can also begin writing in the Graffiti writing area to create a new memo. The first letter is automatically capitalized and begins your new memo. TIP 4. Enter the text you want to appear in the memo. Use the carriage return stroke to move down to new lines in the memo. 5. Tap Done. Reviewing Memos The first line of a memo appears in the Memo list. This makes it easy to locate and review your memos. To review a memo: 1.
Memo Pad Menus The Record and Options menus differ depending on whether you’re displaying the Memo list or an individual memo. Record menus Memo list Memo screen Options menus Memo list Preferences Memo screen Displays the Memo Preferences dialog box, where you define the sort order for memos. About Memo Pad Shows version information for Memo Pad.
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CHAPTER 12 Using Note Pad Note Pad provides a place to take notes in your own handwriting. You can use Note Pad to do everything you might do with a piece of paper and a pencil. Use Note Pad to do the following: ■ Take notes, draw a sketch, or write any kind of message directly on your handheld screen. Later, you can enter this information into other applications. ■ Set an alarm to use your notes as reminder messages.
Using Note Pad Reviewing Notes The note title and the date you created the note appear in the Note Pad list. If you did not assign a title to your note, the time you created the note appears as the note title. This makes it easy to locate and review your notes. To review a note: 1. In the Note Pad list, tap the note title. Tap arrows to scroll to next and previous notes Tap a note to view its contents 2. Review or edit the contents of the note. 3. Tap Done.
Note Pad Menus Tap here to select year Tap here to select month Tap here to select date 7. Tap the year, month and date you want the alarm to sound. After you tap the date, the Set Alarm dialog box reappears. 8. Tap OK. 9. When the alarm goes off and the reminder message appears on screen, do one of the following: – Tap OK to permanently dismiss the reminder and return to the current screen. – Tap Snooze to dismiss the reminder and return to the current screen.
Using Note Pad Record menus Note Pad list Note screen Options menus Note Pad list 110 Note screen Preferences Displays the Note Pad Preferences dialog box, where you define the sort order for notes and the alarm sound. Security Displays the Change Security dialog box, where you set a privacy option for all notes. Details Displays the Note Details dialog box, where you assign a category and privacy option for a note. About Note Pad Shows version information for Note Pad.
CHAPTER 13 Using Security Your handheld comes with a Security application so that unauthorized users cannot view the entries you wish to protect. Use the Security application to do the following: ■ Lock and turn off your handheld so that it does not operate until you enter the correct password. ■ Mask all records that you mark as private so the information appears greyed out. ■ Hide all records that you mark as private so they do not appear on any screen.
Using Security Tap here 6. Tap OK. 7. Enter the same password a second time, and tap OK. Changing or deleting a password Once you define a password for your handheld, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1. Tap the Password box. 2. Enter the current password. Tap here 3. Tap OK. 4. Do one of the following: To change the password and hint, enter the new password and hint, and tap OK.
Assigning A Password Locking your handheld You can lock your handheld so that it cannot be operated until your password is entered. In the event that your handheld is lost or stolen, this helps protect your data from unauthorized use. You can set your handheld to lock automatically, or you can lock it manually.
Using Security 5. Tap OK. To set your handheld to lock after a period of inactivity: 1. Tap the Applications icon . 2. Tap the Security icon. 3. Tap the Auto Lock Handheld box, and then enter your password. 4. Tap After a preset delay. Tap to select Minutes or Hours Enter the amount of time 5. Enter the inactive period, then select Minute(s) or Hour(s) from the pick list. 6. Tap OK. CAUTION If you lock your handheld, you must enter the exact password to reactivate your handheld.
Assigning A Password Tap Lock and Turn Off 4. Tap Off & Lock. 5. To start your handheld, turn it on and then enter the password. Recovering from a forgotten password If you forget your password, your handheld will display the password hint, if you entered one, to help you remember the password. If you are still unable to remember the password, you can delete it from your handheld. Deleting a forgotten password also deletes all entries and files marked as Private.
Using Security lock icon. Hidden records disappear completely from the screen. If you define a password for your handheld, you must enter it to display private records. To hide all private records: 1. Tap the Applications icon . 2. Tap Security. 3. Tap the Current Privacy pick list and select Hide Record . Tap Hide Records 4. Tap OK to confirm that you want to hide private records. To mask all private records: 1. Tap the Applications icon . 2. Tap Security. 3.
Assigning A Password To display all private records: 1. Do one of the following: Tap the Applications icon and select Show Records. , tap Security, then tap the Current Privacy pick list If you do not have a password, hidden and masked records become visible. If you have a password, the Show Private Records dialog box appears. Go to step 2. Tap Show Records 2. Enter your password, and then tap OK. To unmask individual records: 1. Tap a masked record. 2.
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CHAPTER 14 Using To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. Use To Do List for the following: ■ Make a quick and convenient list of things to do. ■ Assign a priority level to each task. ■ Assign a due date for any or all of your To Do List items. ■ Assign To Do List items to categories so that you can organize and view them in logical groups. ■ Sort your To Do List items either by due date, priority level, or category.
Using To Do List If no To Do List item is currently selected, writing in the Graffiti writing area automatically creates a new item. TIP Setting Priority The priority setting for items lets you arrange the tasks in your To Do List according to their importance or urgency. The default setting for the To Do List is to arrange items by priority and due date, with priority 1 items at the top. If you have a number of items in your list, changing an item’s priority setting may move its position in the list.
Changing To Do List Item Details Completed To Do item Changing To Do List Item Details The To Do Item Details dialog box enables you to change settings for individual items. To display the To Do Item Details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap Details. Setting a due date You can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date. To set a due date for a To Do List item: 1.
Using To Do List 3. One week later Assigns the date exactly one week from the current date. No Date Removes the due date from the item. Choose date Opens the date selector, where you can choose any date that you want for the item. Tap OK. If you turn on the Show Due Dates option in the To Do Show options dialog, you can tap directly on the due date in the To Do List to open the pick list shown in step 2.
Changing To Do List Item Details Show Due Dates Displays the due dates associated with items in the To Do List and displays an exclamation mark next to items that remain incomplete after the due date passes. Show Priorities Shows the priority setting for each item. Show Categories Shows the category for each item. 3. Tap OK. To Do List menus To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.
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CHAPTER 15 Using MultiMail® Deluxe MultiMail® Deluxe allows you to send and receive e-mail directly from your handheld. MultiMail Deluxe provides the following features: ■ Send and receive e-mail using your Palm wireless account. ■ Receive enterprise e-mail forwarded from your desktop, and reply to it. ■ Notification of new e-mail messages from your Palm wireless account or your desktop e-mail account.
Chapter 15 Using MultiMail® Deluxe Tap Details 3. Tap Details and select choices for maximum download size, attachments, and filters. Tap OK. 4. Tap OK. The Getting Messages dialog box appears and keeps you updated on connection status as your e-mail is downloaded. When the Getting Messages dialog box disappears, another dialog box appears that tells you the number of new e-mail messages. 5. Tap OK. A list of your e-mail appears in the Inbox.
Receiving E-mail Tap to move message into a different folder Tap to view shortened header View complete header Switching to other folders When you receive e-mail, it appears in the Inbox folder. You can easily switch to any other folder to view its contents. 1. Tap the folders pick list in the upper-right corner of the screen. 2. Tap the folder you want to view. Moving e-mail between folders You can move one or multiple e-mail messages between folders. To move one e-mail: 1.
Chapter 15 Using MultiMail® Deluxe Tap the Menu icon , and then tap Move To on the Message menu. Tap a message icon next to a selected message, and then tap Move To on the pick list. The Folders pick list appears. 4. Tap the Folders pick list, and select a destination folder. 5. Tap OK. Sending e-mail To start a new e-mail: 1. Tap New. Tap New 2. Tap the Subject field and enter the subject of your e-mail.
Receiving E-mail 4. Repeat steps 2 and 3 to add more addresses. 5. Tap Done. 6. To enter an address in the cc: or the bcc: field, tap the field name twice, and follow the steps given for the To field. To compose and send an e-mail: 1. Tap the area below the Subject line and enter the text of your e-mail. To access the editing features available on the Edit menu, tap the Menu icon 2. . Tap one of the following to send the e-mail: Outbox Stores e-mail in the Outbox.
Chapter 15 Using MultiMail® Deluxe 4. In the Reply Options dialog box, select choices for replying to the sender, all email recipients, forwarding to new recipients, and including original message text. 5. Tap OK. 6. The e-mail is addressed and you can enter your message. 7. Enter a reply. 8. Tap Outbox or Send to send the message. Deleting e-mail You can delete one or more e-mail messages at a time. To delete one e-mail: 1.
Configuring MultiMail Deluxe 4. Tap Yes in the Delete Confirmation dialog box. Emptying trash Deleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, do the following: 1. Tap the Menu icon . 2. Tap Message, and then tap Empty Trash. Using the Message menu You can use the Message menu to further manipulate your e-mail, and you can select from the following options: Select All Selects all e-mail in the current mail folder.
Chapter 15 Using MultiMail® Deluxe Additional Enterprise mailbox configuration info TBD You can configure up to six additional e-mail accounts. Each account can use one of the following connection methods: Palm Wireless E-mail is sent and received using your Palm wireless account. Synchronization Only E-mail is exchanged between your handheld and desktop computer when you perform a HotSync operation. Modem/Dialup E-mail is sent and received using a modem accessory or a data enabled phone.
Configuring MultiMail Deluxe 3. Tap Next. 4. Tap the Mail Service pick list and select the service to which you are connecting. Select Other if your ISP is not listed. 5. Tap the Protocol pick list and select the protocol used by this mail service, either POP or IMAP. 6. Tap Next. 7. Tap the Connection pick list and select one of the following connection methods: Synchronization Only E-mail is exchanged between your handheld and desktop computer when you perform a HotSync operation.
Chapter 15 Using MultiMail® Deluxe To complete setup for a Modem/Dialup connection: 1. Tap Next. 2. Tap Network Prefs to adjust network settings. See “Network preferences and TCP/IP software” in Chapter 17 for details about configuring network settings. 3. Tap Modem/Phone Prefs to adjust these settings. See “Connection preferences” in Chapter 17 for details about configuring modem or phone settings.
Configuring MultiMail Deluxe 6. Enter the name of your incoming mail server and your username (not your entire e-mail address). 7. Tap the Mail Server Password box and enter a password. 8. Tap OK. The next screen in the account set up process differs based on the protocol used by the mail service. NOTE If you are creating a POP account that connects to your desktop using Synchronization only, you will see the same screen used for IMAP accounts.
Chapter 15 Using MultiMail® Deluxe To set mail retrieval server options for an IMAP account: 1. Tap Next. 2. If you want only unread mail to be downloaded to your handheld, tap Get unread mail ONLY. 3. Tap Advanced. 4. If you want to change the maximum size of an incoming e-mail message, tap the maximum size field and enter the size in kilobytes, as much as a maximum of What is the maximum size? 5. Tap the check box to delete messages on the server when they are deleted in MultiMail Deluxe. 6.
Configuring MultiMail Deluxe 3. Tap OK. To change incoming mail server settings: 1. Tap Server. 2. Tap Incoming Mail. 3. In the Server field, enter the name of your incoming mail (POP or IMAP) server. 4. Tap the appropriate protocol for this server: POP or IMAP. To set additional incoming mail options: 1. Tap More. 2. Set options for getting unread mail, maximum message size, and the default folders for storing deleted and sent mail.
Chapter 15 Using MultiMail® Deluxe To set outgoing mail server settings: 1. Tap Outgoing Mail in the Server Settings dialog box. 2. In the Server field, enter the name of your outgoing (STMP) mail server. 3. Enter your e-mail address. 4. Enter your name. To set additional outgoing mail options: 1. Tap More and set additional options for outgoing mail. 2.
Setting Notification Options Deleting an account 1. Tap the menu icon . 2. Tap Options. 3. Tap Servers. 4. Tap the Account pick list, and then tap Edit Accounts. All configured e-mail accounts appear in a list. 5. Tap the name of the account you want to delete, and then tap Delete. 6. Tap Yes in the Delete Confirmation dialog box to delete the account and all associated e-mail messages. 7. Tap OK. Plugins: This appears on the Options menu.
Chapter 15 Using MultiMail® Deluxe Custom Allows you to set conditions that e-mail must meet in order to trigger an alert. Does the “Don’t Notify” setting override the wireless radio setting? Why does the user have click twice to get to the Notification editor? Can’t the editor open when they click Custom Notofication? Using custom notification The custom notification filter allows you identify the type of e-mail that prompts an alert from your handheld.
Setting Notification Options And button 4. Tap OK. 5. Tap OK. Use to further refine the notification criteria by linking two conditions together. Scheduling notification Your handheld alerts you to e-mail received by your Palm wireless account and your forwarded enterprise account whenever wireless coverage is enabled. Use the notification schedule if you want to limit e-mail alerts to certain hours. To schedule notification: 1. Tap schedule. Tap Schedule 2. Tap the Weekdays time box.
Chapter 15 Using MultiMail® Deluxe Creating Filters The FRD seems to indicate that filters only affect sorting of incoming e-mail. Yet some of the UI indicates it affects e-mail retrieval. Which is correct? How does this work with notifications and email being pushed to the device? Filters allow you to sort any incoming e-mail into a folder or mailbox you identify, to make reading them faster and easier. For example, you may want to file e-mail about sales meetings into a specific folder.
Creating Filters 6. Tap OK. The filter appears in the Filters list. 7. Tap OK. By default, a filter is selected for use and affects all subsequent downloads of email until you deselect it. More than one filter can be in effect at once. Before you download e-mail, be sure the filters you want are turned on and the ones you don’t want are turned off. To turn a filter on or off: 1. Tap the Menu icon . 2. Tap Options, and then tap Filters.
Chapter 15 Using MultiMail® Deluxe To edit the filter, revise your selections in the pick lists and revise the text in the edit line. Tap OK. To delete the filter, tap Delete, and then tap Yes to confirm deletion. 5. Tap OK. Setting MultiMail Deluxe Preferences Preferences allow you to set preferences for how MultiMail Deluxe handles your e-mail. To set General preferences: 144 1. Tap the Menu icon 2. Tap Options. 3. Tap Preferences. 4. Select preferences: .
Setting MultiMail Deluxe Preferences To set Advanced Preferences: 1. Tap Advanced. 2. Select preferences: Delete Mssgs on Deletes messages on the server that you have deleted on your Server handheld. This option is not available for POP accounts that use a modem/dialup connection. The rest of the settings only appear for accounts that use a modem/dialup connection: Timeout Sets the number of seconds that Mail tries to connect before timing out.
Chapter 15 Using MultiMail® Deluxe To set System Preferences: 1. Tap System. 2. Select a preference: Backup ALL Databases 3. 146 Tap OK. Enables backing up the e-mail database. Deselecting this option allows you to increase the speed of HotSync® operations by not backing up the mail database. Because in most cases your mail is on your server, you do not need to back up your e-mail database from your handheld.
CHAPTER 16 Performing HotSync® Operations HotSync® technology enables you to synchronize data between one or more Palm OS® handhelds and Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your handheld and Palm Desktop software. You can synchronize your data either directly or indirectly. Direct methods include placing your handheld in the cradle attached to your computer, or using infrared communications.
Performing HotSync® Operations Starts HotSync Manager and monitors requests Available only when Palm automatically when you open Palm Desktop software. Desktop software is running Manual Monitors requests only when you select HotSync Manager from the Start menu. If you’re not sure which option to use, keep the default setting: Always available. 4.
Selecting HotSync Setup Options To set the HotSync options on a Macintosh: 1. Double-click the HotSync Manager icon in the Palm folder. 2. Click the HotSync Controls tab and select any of the following options: HotSync Enabled/ Disabled Activates the serial port monitor and prepares your Macintosh to synchronize with your handheld. By default, the serial port monitor is enabled whenever you start your Macintosh.
Performing HotSync® Operations If you are using the optional serial cradle, click the Serial Port Settings tab and select any of the following options: . Check for a handheld connection using Select the method you use to synchronize your handheld and your desktop applications: Local Setup. Synchronizes while your handheld and HotSync cradle are connected to this Macintosh. Synchronizes while your handheld communicates to this Macintosh across a telephone line. Modem Setup.
Customizing HotSync Application Settings Modem Setup Enables you to perform HotSync operations across a telephone line. To do this you must purchase an optional add-on modem accessory for your handheld, have a modem connected to your Macintosh, and set the following options: Modem. Identifies the type of modem connected to your Macintosh. If your modem does not appear on the list, use the Hayes setting, or choose Custom to enter a command string.
Performing HotSync® Operations To customize HotSync application settings on a Windows computer: 1. Click the HotSync icon the taskbar). ™ in the Windows system tray (bottom-right corner of You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list. 5. Click Change. 6.
Performing Cradle HotSync Operations To customize HotSync application settings on a Macintosh: 1. Double-click the Palm Desktop icon in the Palm folder. 2. From the HotSync menu, choose Conduit Settings. 3. From the User pop-up menu, select the appropriate user name. 4. Select an application in the Conduit list. 5. Click Conduit Settings. 6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application.
Performing HotSync® Operations Performing a cradle HotSync operation: Windows The first time you synchronize your data, you need to enter user information on Palm Desktop software. After you enter this information and synchronize, the HotSync Manager recognizes your handheld and doesn’t ask for this information again. If you are a System Administrator preparing several handhelds for a group of users, you may want to create a user profile.
Performing Cradle HotSync Operations 3. Press the HotSync button ™ on the cradle. IMPORTANT The first time you perform a HotSync operation, you must enter a user name in the New User dialog box and click OK. Every handheld should have a unique name. To prevent loss of a user’s records, never try to synchronize more than one handheld to the same user name. The HotSync Progress dialog box appears and synchronization begins. 4.
Performing HotSync® Operations ■ Creates a folder for the user name in the Users folder inside the Palm folder. For example, if you entered Jane Garcia as your user name, a folder called Jane Garcia is created in the Users folder. ■ Creates a file named User Data in your user name folder. User names appear in the User pop-up on the right side of the toolbar. You can change users by selecting a new name in the pop-up menu.
Performing Cradle HotSync Operations To perform a local HotSync operation on a Macintosh: 1. Place your handheld on the HotSync cradle. 2. Make sure HotSync Manager is enabled: Double-click the HotSync Manager icon in the Palm folder. Click the HotSync Controls tab and make sure the Enabled option is selected. 3. Press the HotSync button on the cradle. The HotSync Progress dialog box appears followed by the Select User dialog box. 4.
Performing HotSync® Operations 5. Wait for a message on your handheld indicating that the process is complete. After the HotSync process is complete, you can remove your handheld from the cradle. Gently rock your handheld forward in the cradle and then lift it to remove. IR HotSync Operations Your handheld is equipped with an infrared (IR) port that supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association (IrDA).
IR HotSync Operations To configure HotSync Manager for infrared communication on a Windows computer: 1. Click the HotSync Manager icon in the Windows system tray, and make sure Infrared is checked. If you do not have an Infrared option on the HotSync Manager menu, complete the following steps. 2. Make sure Local Serial is checked on the menu. 3. Choose Setup. 4. Click the Local tab. 5. In the Serial Port drop-down box, select the simulated port that your computer uses for infrared communication.
Performing HotSync® Operations 5. Under Local Setup, select Infrared Port from the Port pop-up menu. 6. Close the HotSync Software Setup window. Performing an IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation, it is easy to perform the actual operation. To perform an IR HotSync operation: 1. In the Applications Launcher, tap the HotSync icon. 2. Tap Local. 3. Tap the pick list below the HotSync icon and select IR to a PC/Handheld. 4.
Conducting a HotSync Operation Via Modem To return to local USB cradle HotSync operations on a Windows computer: 1. If needed, connect the cradle to the USB port of your computer you use for HotSync operations. 2. Click the HotSync Manager icon in the Windows system tray, and select Local USB if it is not already checked. To return to local Serial cradle HotSync operations on a Windows computer: 1. If needed, connect the cradle to the port of your computer you use for HotSync operations. 2.
Performing HotSync® Operations ■ A configuration for the kind of modem connection you want to make. See “Connection preferences” in Chapter 17 for more information. Preparing your computer There are a few steps you must perform to prepare your computer for a modem HotSync operation. Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your handheld. To prepare your Windows computer for a modem HotSync operation: 1.
Conducting a HotSync Operation Via Modem 4. Click OK. To prepare a Macintosh for a modem HotSync operation: 1. Confirm that the Macintosh modem is connected and turned on, and that no communications applications, such as fax or telephony software, or AppleTalk networking are running on that serial port. Make sure the Macintosh is disconnected from all online services, such as America Online (AOL). This helps to avoid conflicts with the serial port. 2.
Performing HotSync® Operations To prepare your handheld for a modem HotSync operation: 1. Tap the Applications icon . 2. Tap the HotSync icon 3. Tap Modem. 4. Tap the pick list below the icon and select a modem configuration. . Select a modem configuration If you need to create a configuration, tap the Menu icon and then select Options and Connection Setup. See “Connection preferences” in Chapter 17 for more information. 5. Tap the Enter phone # field.
Conducting a HotSync Operation Via Modem 9. If you want to use a calling card to place the call, select the check box and enter the calling card number. 10. Tap OK. Selecting the conduits for a modem HotSync operation The Conduit Setup dialog box on your handheld enables you to define which files and/or applications synchronize during a modem HotSync operation. You can use these settings to minimize the time required to synchronize data with a modem.
Performing HotSync® Operations 4. Wait for the HotSync operation to complete. If you have any problems conducting a successful HotSync operation, see See “HotSync problems” in Appendix B. Conducting a HotSync Operation via a Network Is this still in product? Marketing, please advise. When you use the network HotSync technology, you can take advantage of the LAN and WAN connectivity available in many office environments.
Conducting a HotSync Operation via a Network 4. Click the Network tab and make sure your user name has a check mark next to it. If the check mark is not there, click the check box next to your user name. 5. Click OK. 6. Put your handheld in the cradle and perform a HotSync operation. The HotSync operation records network information about your computer on your handheld. With this information, your handheld can locate your computer when you perform a HotSync operation over the network.
Performing HotSync® Operations Tap Select Service. 7. Tap here See “Network preferences and TCP/IP software” in Chapter 17 for information on creating a network connection. Tap Service and select a service. 8. Tap here 9. Tap Done. 10. Tap the Menu 11. icon . Tap Options, then tap Conduit Setup. Follow the instructions in “Selecting the conduits for a modem HotSync operation” earlier in this chapter.
Creating a User Profile To perform a network Hotsync operation: ■ Tap the modem HotSync icon to begin the operation. Creating a User Profile If you use the File Link feature to configure several Palm OS handhelds with specific information (such as a company phone list) before distributing them to their actual users, you can create a user profile to load the data into a handheld without associating that data with a user name.
Performing HotSync® Operations 7. Select the profile from the User list and create the data for the profile (e.g., company phone list, etc.). To create a user profile on a Macintosh: 1. Open Palm Desktop software. 2. From the User pop-up menu, choose Edit Users. 3. Click New Profile. 4. Enter a unique name for the profile and click OK. 5. Close the Users window. 6. From the User pop-up menu, choose the new profile. 7. Create the data for the profile (such as a company phone list). 8.
Creating a User Profile 4. Select the profile you want to load on the handheld, and click OK. 5. Click Yes to transfer all the profile data to the handheld. The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the handheld. To use a profile for the first-time HotSync operation on a Macintosh: 1. Connect the new handheld to the HotSync cradle. 2. Press the HotSync button 3.
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CHAPTER 17 Setting Preferences for Your Handheld The Preferences screens enable you to customize the configuration options on your handheld, including the following: Buttons Reassign the following: an application to the Favorite icon, different applications to the buttons on the front panel of your handheld and the HotSync® button on the cradle, and the fullscreen pen stroke command. Connection Configure cradle, modem, and infrared communication settings.
Setting Preferences for Your Handheld Buttons preferences The Buttons Preferences screen enables you to assign a frequently used application to the Favorite icon, and to associate different applications with the buttons on the front of the handheld. Note Pad is assigned to the Favorite icon the by default. But if you use Memo Pad more frequently, you can assign Memo Pad to the icon so that you don’t have to scroll through the Applications Launcher whenever you want to use Memo Pad.
Viewing Preferences To change the Pen preferences: 1. Tap Pen. 2. Tap the pick list and select one of the following settings for the full-screen pen stroke: 3. Backlight Turns on the backlight of your handheld. Keyboard Opens the onscreen keyboard for entering text characters. Graffiti Help Opens a series of screens that show the complete Graffiti character set. Turn Off & Lock Turns off and locks the handheld. You must assign a password to lock the handheld.
Setting Preferences for Your Handheld The default setting for each button is the HotSync setting, which means the cradle and optional PalmModem accessories perform their normal HotSync functions. 4. Tap OK. Digitizer preferences The Digitizer Preferences screen opens the digitizer calibration screen. This is the same screen that appears when you start your handheld for the first time. You can recalibrate your screen after a hard reset, or if your digitizer drifts.
Viewing Preferences To select the time, date, week start, and numbers format: 1. Tap the Time pick list and select a format. 2. Tap the Date pick list and select a format. 3. Tap the Week starts pick list, and select whether you want the first day of the week to be Sunday or Monday. This setting controls the Day, Week, and Month views in Date Book and all other aspects of your handheld that display a calendar. 4.
Setting Preferences for Your Handheld System, alarm, and game sounds Your handheld uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level. To set the system and alarm sounds: 1. Tap the System Sound pick list and select the sound level. When you turn off the System Sounds, you also turn off the “chime” tones associated with the HotSync operation. IMPORTANT 2. Tap the Alarm Sound pick list and select the sound level.
Viewing Preferences Date and Time preferences The Date and Time Preferences screen enables you to set the date, time, time zone, and Daylight Saving option on your handheld. To set the date: 1. Tap the Set Date box. 2. Tap the arrows to select the current year. Tap arrows to select Tap to select Tap to set date 3. Tap a month. 4. Tap the current date. Tap to select date To set the time: 1. Tap the Set Time box. 2. Tap the up or down arrows to change the hour. 3.
Setting Preferences for Your Handheld To set the time zone: 1. Tap the Set Time Zone box. 2. Tap a time zone. When you travel, changing the time zone setting to a new time zone automatically resets the date and time on your handheld, but it does not change the time of appointments set in Date Book. 3. Tap OK. To set the daylight saving switch: ■ Tap the Daylight Saving pick list, and then tap Off or On.
Viewing Preferences Modem via Cradle/Cable: A cable connection between your handheld’s universal connector and a modem for dialing in to a modem that is part of your computer or laptop. PC via Infrared: A connection between the IR port of your handheld and the infrared device of your computer or laptop. Modem via Infrared: A connection between the IR port of your handheld and a modem. The modem can be attached to or within a mobile phone or some other device containing an IR port.
Setting Preferences for Your Handheld 4. Enter the initialization string supplied by the documentation for the modem attached to your mobile phone, if necessary. 5. Tap OK, and then tap OK again to save the configuration. After you create the configuration, you need to set up the HotSync Manager of your Desktop application and the HotSync application of your handheld to perform a modem HotSync operation.
Viewing Preferences NOTE When you finish using a modem accessory and want to resume wireless coverage, you must turn the radio on again in the Wireless Preferences screen. See “Turning on the radio” in Chapter 4 for details. Once you enable the radio, Network Preferences and Web Clipping Preferences are updated to Palm Wireless Service. Selecting a service Use the Service setting to select the service template for your Internet Service Provider or a dial-in server.
Setting Preferences for Your Handheld Entering a password The Password box identifies the password you use to log into your server or ISP. Your entry in this field determines whether your handheld prompts you to enter a password each time you log into your network: ■ If you do not enter a password, your handheld displays the word “Prompt” in this field and asks you to enter a password during the login procedure.
Viewing Preferences 2. Tap the connection you want to use. Adding telephone settings When you select the Phone field, your handheld opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server. In addition, you can also define a prefix, disable Call Waiting, and give special instructions for using a calling card. NOTE The Phone Setup dialog box works correctly for AT&T and Sprint long- distance services.
Setting Preferences for Your Handheld 3. Tap OK. Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has Call Waiting, you need to disable this feature before logging into your ISP or dial-in server. To disable Call Waiting: 1. Tap the Disable call waiting check box to select it. Select this box if you need to disable Call Waiting 2.
Viewing Preferences 3. Tap OK. Connecting to your service After you set your Connection and Network Preferences, establishing a connection to your Internet Service Provider (ISP) or your company’s network (dial-in server) is easy. NOTE If you are connecting to an ISP, you need a third-party application, such as a web browser or news reader, to take advantage of this connection. For information about third-party applications that support TCP/IP, check the web site www.palm.com.
Setting Preferences for Your Handheld server. You use the Details dialog box to add additional information to a selected service template. To select a connection type: 1. Tap the service field. 2. Tap Details. Select connection type 3.
Viewing Preferences To set the Idle timeout: 1. 2. Tap the Idle timeout pick list and select one of the following options: 1 minute Waits one minute for you to open another application before it drops the connection. 2 minutes Waits two minutes. 3 minutes Waits three minutes. Never Keeps your PPP or SLIP connection until you turn off your handheld (or until it times out). This option works best with the PalmModem accessory. Tap OK.
Setting Preferences for Your Handheld To identify dynamic IP addressing: ■ Tap the IP Address check box to select it. Tap to select automatic IP address To enter a permanent IP address: 1. Tap the IP Address check box to deselect it and display a permanent IP address field below the check box. 2. Tap the space to the left of the first period then enter the first section of the IP address. Each section must be a number from 0 to 255. 3. Tap and enter the remaining sections of the IP address. 4.
Viewing Preferences Tap here to see the list of available commands NOTE You can also use non-ASCII and literal characters in your login script. Creating a login script on your handheld You can create login scripts by selecting commands from the Command pick list in the Login Script dialog. Some commands, such as Send, require you to supply additional information. Those commands have a parameter field so that you can add the necessary data. To create a login script: 1. Tap Script. 2.
Setting Preferences for Your Handheld Send CR Transmits a carriage return or LF character to the TCP/IP server to which you are connecting. Send User ID Transmits the User ID information entered in the User ID field of the Network Preferences screen. Send Password Transmits the password entered in the Password field of the Network Preferences screen. If you did not enter a password, this command prompts you to enter one. The Password command is usually followed by a Send CR command.
Viewing Preferences To delete a service template: 1. Tap the Service pick list. 2. Tap the service template you want to delete. 3. Tap the Menu icon 4. Tap Service, and then tap Delete. 5. Tap OK. . Network preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates. TCP/IP application menus are shown here for your reference. See “Using menus” in Chapter 5 for more information about choosing menu commands.
Setting Preferences for Your Handheld To view the Network Log: 1. Tap Options, and then tap View Log. 2. Tap the up and down arrows of the scroll bar to see the entire Network Log. 3. Tap Done. Adding a DNS number If your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails.
Viewing Preferences ShortCuts preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut. Creating a ShortCut You can create a ShortCut for any words, letters, or numbers. All ShortCuts you create appear on the list in the ShortCut Preferences screen.
Setting Preferences for Your Handheld To edit a ShortCut: 1. Tap the ShortCut you want to edit. 2. Tap Edit. 3. Make the changes you want and tap OK. Deleting a ShortCut If you no longer need a ShortCut, you can delete it from the list of ShortCuts. To delete a ShortCut: 196 1. Tap the ShortCut you want to delete. 2. Tap Delete. 3. Tap Yes.
APPENDIX A Maintaining Your Handheld This chapter provides information on the following: ■ Proper care of your handheld ■ Prolonging battery life ■ Resetting your handheld Caring for Your Handheld Your handheld is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your handheld: ■ Take care not to scratch the screen of your handheld. Keep the screen clean.
Maintaining Your Handheld ■ Under normal conditions, your handheld battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the handheld off after a period of inactivity. See “Auto-off delay” in Chapter 17 for more information.
Resetting Your Handheld To perform a soft reset: ■ Use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld. Reset button The metal and plastic stylus that comes with your handheld has a reset tip inside. To use it, unscrew the metal barrel from the stylus quill. TIP Performing a hard reset With a hard reset, all records and entries stored in your handheld are erased.
Maintaining Your Handheld NOTE With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings. To restore your data from a Windows computer after a hard reset: 1. Click the HotSync icon the taskbar). ™ in the Windows system tray (bottom-right corner of You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. 3.
Resetting Your Handheld To restore your data from a Macintosh after a hard reset: 1. Double-click the HotSync Manager in the Palm folder. 2. From the HotSync menu, choose Conduit Settings. 3. From the Users pop-up menu, select the appropriate user name. 4. Select an application from the list. 5. Click Conduit Settings. 6. Click Macintosh overwrites handheld. NOTE Changing the HotSync setting from the default affects only the next HotSync operation.
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APPENDIX B Frequently Asked Questions If you encounter a problem with your handheld, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: ■ The README file located in the folder where you installed the Palm™ Desktop software on Windows your computer or on your installation CD for Macintosh users ■ The Palm Desktop online Help ■ The Palm Desktop software for the Macintosh User’s Guide located in the Documentati
Appendix B Frequently Asked Questions Software Installation Problems The Palm Desktop Installer Menu did not appear when I inserted the CD-ROM into my Windows computer. I cannot install Palm Desktop software on my Windows computer. 1. Click the Start button. 2. Choose Run from the Start menu. 3. Click Browse. 4. Locate your CD-ROM drive and select the Setup.exe file. 5. Click Open. 6. Click OK. Try the following: 1. Disable any virus scanning software on your computer. 2.
Operating Problems Operating Problems don’t see anything on my handheld’s screen. Try each of these in turn: ■ Press an application button to ensure your handheld is turned on. ■ Tap the Contrast icon in the upper-right corner of the Graffiti® writing area, if your handheld supports contrast adjustment (available on some models). If the Contrast dialog box appears, adjust the contrast by holding down the up scroll button for a few seconds.
Appendix B Frequently Asked Questions My handheld’s indicator light is not blinking when alarms occur. Check the Alarm indicator light setting.See “Alarm vibrate and indicator light settings” in Chapter 17. My handheld does not vibrate when alarms occur. Check the Alarm Vibrate setting. See “Alarm vibrate and indicator light settings” in Chapter 17. My handheld has frozen. Perform a soft reset. See “Resetting Your Handheld” in Appendix A.
Wireless Problems Wireless Problems The signal strength is weak. You can monitor the transmission signal strength using the Signal Strength bar graph and text message on the Wireless Preferences screen. See “Monitoring the transmission signal” in Chapter 4 for more information. Monitor the signal strength while you try the following solutions: ■ Move away from your original location, five to ten feet in any direction. ■ If you’re indoors, stand near a window, or move outdoors.
Appendix B Frequently Asked Questions Application Problems I tapped the Today button, but it does not show the correct date. Your handheld is not set to the current date. Make sure the Set Date box in the Date and Time Preferences screen displays the current date. See “Date and Time preferences” in Chapter 17 for more information. I know I entered some records, but they do not appear in the application. ■ Check the Categories pick list (upper-right corner).
HotSync problems I cannot do a HotSync operation; what should I check to make sure I am doing it correctly? ■ Make sure the HotSync cradle is connected securely. On a Windows computer try these steps: ■ Check the Windows system tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software. ■ Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu.
Appendix B Frequently Asked Questions I tried to do a local HotSync operation, but it did not complete successfully. ■ Make sure your handheld is seated in the cradle correctly. ■ Check the connection between the HotSync cradle and the USB or serial port on your computer. ■ Make sure the user name you selected in Palm Desktop software matches the user name assigned to your handheld. ■ Make sure the date on your computer matches the date on your handheld.
HotSync problems I tried to do a modem HotSync operation, but it did not complete successfully. Check the following on your computer: ■ Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature. ■ Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line. ■ Make sure the modem you are using with your handheld has an on-off switch.
Appendix B Frequently Asked Questions I tried to do a modem HotSync operation, but it did not complete successfully. (continued) ■ Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.) Check the following on your handheld: I can’t perform an IR HotSync operation. My handheld appears to freeze when I place it near my computer. 212 ■ Confirm that the telephone cable is securely attached to your modem.
HotSync problems When I press the HotSync button on the cradle, nothing happens on Palm Desktop software and my handheld times out ■ Make a copy of your Palm folder. Uninstall, then reinstall Palm Desktop software. ■ Turn on your handheld and tap the Applications icon. Tap the HotSync icon, then tap Local. When I perform a HotSync operation, my information does not transfer to Palm Desktop software.
Appendix B Frequently Asked Questions Beaming Problems I cannot beam data to another Palm OS handheld. ■ ■ When someone beams data to my handheld, I get a message telling me it is out of memory. Confirm that your handheld and the other Palm OS handheld are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that the path between the two handhelds is clear of obstacles. Beaming distance to other Palm OS handhelds may be different.
Password Problems Password Problems I forgot the password, and my handheld is not locked. ■ First, use the password hint to try and remember the password. If this does not help, or if you do not have a password hint, you can use Security to delete the password, but your handheld deletes all entries marked as private. However, if you perform a HotSync operation before you delete the password: the HotSync process backs up all entries, whether or not they are marked private.
Appendix B Frequently Asked Questions NOTE Thousands of third-party add-on applications have been written for the Palm OS handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a thirdparty application, please contact the developer or publisher of that software. 4. 216 Tap Version to see version numbers, and tap Size to see the amount of free memory in kilobytes.
Product Regulatory Information FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Product Regulatory Information Battery Warning Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance with your local regulations. Varning Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
Index A ABA (Address Book archive file) 28 Accented characters Graffiti writing 23 Add-on applications 67–71 Address Book *If Found Call* entry 75 adding custom fields 77 adding e-mail address from 128 archive files (.
Index information 25–27 location of IR port 10 pen stroke to activate 175 problems with 214 See also Infrared Bold font for text 65 Business card for beaming 26 Buttons preferences 174 C Calculator buttons explained 79–80 memory 80 overview 79 recent calculations 79, 80 Calibration 13, 176 Call Waiting, disabling 164, 186 Calling card, using in phone settings 165, 186 Capital letters (Graffiti writing) 21 Caring for the handheld 197 Categories application 49 assigning records to 57–58 beaming 25–26 creati
Index Date Book adding Address Book data to records 62–63 Agenda view 99 alarm 93 archive files (.
Index F H FCC Statement 217 Files, linking to external 29 Filters creating 142 editing or deleting 143 turning on or off 143 Finding applications, using Graffiti writing 48 information in applications 60 phone numbers 62–63 using the Find application 61 Fonts 65, 66 Formats preferences 176 Frequently asked questions (FAQs) wireless problems ??–207 Frozen handheld 206 Hard reset 199, 205 Hardware add-ons 12 Help Graffiti 55 online tips 15 Hiding records 116 History, in web clipping applications 43 HotSyn
Index HotSync operations 160, 181–182 port 10, 158 problems with IR HotSync operations 212 requirements for computer 158 Initialization string 182 Installing applications 67–71 conduit to install applications 151 International characters Graffiti writing 23 Internet reviewing queries 42–43 submitting queries 41 web clipping information from 36 IP address 187, 189 IR port See also Beaming and Infrared IR. See Infrared IrCOMM 158, 181 IrDA (Infrared Data Association) 158 Items.
Index Moving the cursor (Graffiti writing) 24 MPA (Memo Pad archive file) 28 MultiMail Deluxe setting preferences for 144 MultiMediaCard See also Expansion Card MultiMediaCard 9 N Network connecting 187 connection type 188 HotSync operation 166–169 idle timeout 188 login scripts 190–192 password 184 phone settings 185 preferences 182–194 primary DNS 189 secondary DNS 189 selecting connection 184 selecting service 183 user name 183 Note Pad alarm 108 copying notes into other applications 107 entering data
Index ShortCuts 195 Web Clipping 45 Preferences within applications web clipping applications ??–45 Primary DNS 189 Prioritizing To Do List records 120, 123 Private records displaying and creating 115–117, 208 lost with forgotten password 115 Profiles 169 Protection.
Index wireless transactions 46 Security icon 46 Selecting date for event 91 phone numbers in Address Book 75 text 55 Sending data. See Beaming information Sending e-mail entering address 128 Serial port 148, 150, 151, 162, 163 Service selecting for network 183 templates 187, 192 Settings. See Preferences ShortCuts backing up 151 managing 195–196 menu commands 52 predefined 25 using 25 Soft reset 198 Sorting applications 49 records 63–64, 208 Sounds.
Index U Undoing actions 55 Uninstalling Desktop software 71 Universal connector 12, 180 Unresponsive handheld 206 Untimed events 90, 92, 93, 94 User name for ISP 183 identifying handheld 194 User profiles 169 V VCal 28 VCard 28 Vibrate alarm 178 Views Web Clipping Preferences 45 W Web clipping applications accessing 38 described 36 preferences screen 45 saving information from 43–44 working with 45 Web Clipping preferences 173 Web clippings defining 36 example of 41–42 reviewing 42–43 Week (Date Book vie
Index 230
