7 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER indicate under which category the event is filed. 7 Select OK. You can customize your Treo 680 to display the most current Calendar event in the Main tab in the Phone application. Press Phone, open the Options menu, and then select Phone Display Options. Check the Show Calendar event box. TIP 6 Select Month and set any of the following options: Show Category List: The Category pick list appears in Month View.
CHAPTER 7 YOUR PERSONAL INFORMATION ORGANIZER 5 Select the Vibrate pick list and select when you want your Treo 680 to vibrate for an event alarm. TIP 6 Select tones from any of the following pick lists: • To record a sound, select New. • To play a sound, select it and press Center on the 5-way. • To delete a sound, select it and press Backspace. • To send a sound, select it and then select Send. Alarm Sound: The tone that plays the first time your alarm goes off.
7 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Selecting cities World Clock shows the system date and time above the world map. If you selected the option to get the date and time from the mobile network (see Setting the date and time), the Cingular Wireless network automatically updates the time display to match the local time when you travel. If you did not select the option to get the date and time from the mobile network, then you can set the city at the top of the screen to a fixed location.
CHAPTER 7 YOUR PERSONAL INFORMATION ORGANIZER 4 Enter the name of the city. 5 Select Location, select Map, select the location of the city, and then select OK. 6 If the city is not on Daylight Savings Time, uncheck this box. If Daylight Savings Time is observed, enter Start and End dates. 7 Select OK, and then select Done. Setting an alarm The next time you travel, don’t rely on a hotel alarm clock to get you to that important meeting. Use your Treo 680 instead.
1 Select the task to which you want to assign details. 2 Select Details. 3 Set any of the following: Priority: Select the priority number for this task (1 is most important). Later you can arrange your tasks based on the importance of each task. repeating task, the next instance of this task automatically appears in your task list. 7 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Private: Check this box to mark this task private. See Working with private entries for additional information.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 7 Organizing your tasks In the Tasks list, select one of these options: All: Displays all your tasks. If you accidentally check off a task and need to uncheck it, highlight the task again and press Center on the 5-way to uncheck it. TIP You can set Tasks to record the date that you completed a task, and you can select to show or hide completed tasks. Completed tasks remain in the memory of your Treo 680 until you purge them.
Deleting a task 1 Select the task you want to delete. 2 Select Options, and then select Preferences. 2 Press Menu 3 Set any of the following preferences: . 3 Select Delete Task from the Record menu. Sort by: Indicates the order in which your tasks appear in the list. 4 Select OK. Show Completed Tasks: Displays tasks you’ve checked off. To save memory, you can purge all completed tasks. Open the Record menu and select Purge. Select OK.
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C H A PT ER 8 Your memos and documents With its ability to store large amounts of important information, your Palm® Treo™ 680 smart device lets you take your office with you—including your Microsoft Office and PDF files. You can keep updated copies of the files on both your Treo 680 and your computer so that you can work on them in the most convenient location any time. Leave your note pad and voice recorder at home. Use Memos to type notes.
In this chapter Documents To Go Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Documents To Go Professional NOTE The Palm Software Installation CD includes the Documents To Go® desktop software. On your Treo 680, the companion for Documents To Go is named Documents and it’s already installed on your Treo 680. With the Documents application, you can take your important office info with you. You can carry, create, view, and edit Microsoft Word and Excel files directly on your Treo 680. You can also view, carry, and manage PowerPoint and PDF files.
CHAPTER 8 YOUR MEMOS AND DOCUMENTS For more info on the Documents To Go application on your Treo 680, go to www.dataviz.com. If you installed the desktop application from the Palm Software Installation CD, you can also click the Documents To Go icon on your computer, and then click Help. TIP TIP Install the Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card. 2 Select the document you want from the list.
important thoughts directly on your Treo 680. 8 CHAPTER YOUR MEMOS AND DOCUMENTS Creating a voice memo When recording a voice memo, hold your Treo 680 with the screen facing towards you while speaking. You can assign categories to your memos. Open the memo you want to change, select the category pick list at the top of the screen, and select a category. TIP The memo is automatically saved to your Treo 680. 2 (Optional) Enter a title for the memo. Deleting a memo 1 Open the memo you want to delete.
CHAPTER 8 YOUR MEMOS AND DOCUMENTS Listening to a voice memo 1 Press Applications Voice Memo . and select To adjust the volume level, press the Volume button on the side of your Treo 680. TIP To change a voice memo title, open the Voice Memo menu and select Rename Memo. TIP 2 In the Voice Memo list, navigate to the voice memo title and then press Center to select it. The voice memo begins to play. 3 Press Center playback.
C H A PT ER 9 Your application and info management tools Synchronization is a great way to transfer, update, and back up info on your Palm® Treo™ 680 smart device. Synchronizing simply means that info you entered or updated in one place (your Treo or your computer) is automatically updated in the other. There’s no need to enter info twice. Expansion cards (sold separately) provide a compact and limitless storage solution.
In this chapter Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS Using Find The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case-sensitive. Find locates any word that begins with the text you enter. For example, entering “plane” finds “planet,” but not “airplane.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS In the Alert dialog box, you can do any of the following: • Check the box next to the alert to remove it from the list. • Select the alert to open the corresponding application and view the alert item (message, event, missed call, and so on). • Select Done to close the Alert dialog box. The alert remains active and the bell continues to blink in the upper-left corner of the screen. • Select Clear All to delete all alerts in the Alert dialog box.
Selecting functions in Advanced Calculator Mode Length: Length conversions for metric and English values. 1 Switch to Advanced Mode (see the preceding procedure). Area: Area conversions for metric, traditional, and English values. 2 Press Menu . 3 Select Options, and then select the type of function you want to use: Math: Advanced mathematical functions such as exponents, roots, and logarithms. Volume: Volume conversions for metric and English values. 4 Press Menu .
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Installing applications Your Treo 680 comes with several built-in and ready-to-use applications. You can also install additional applications, such as business software, games, and more. The Palm Software Installation CD includes several bonus software apps, and you can purchase other third-party Palm OS® apps as well. To learn about applications you can add to your Treo 680, go to www.palm.com/mytreo680cingular.
1 Open the web browser (see Viewing a web page). 2 Go to the page that contains the link to the application you want to download. Mac: Drag and drop the file(s) onto the Send To Handheld droplet in the Palm folder. 9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 3 Press Left or Right to highlight the link to the file, and then press Center to initiate the download process. 4 Follow the onscreen instructions to accept and install the application.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Getting help with third-party applications If you encounter a problem (such as an error message) with a third-party application, contact the application’s author or vendor. For general troubleshooting of third-party applications, see Third-party applications. Removing applications Applications deleted from your Treo 680 are kept on your computer in the Archive folder of your user folder.
Manually deleting applications If an app you delete reappears on your Treo 680, you may need to manually delete the app from your computer. 1 Locate your Backup subfolder on your computer. Windows: C:\Program Files\Palm\. Mac: Mac HD\Applications\Palm\Users\. If you upgraded from a previous version of Palm Desktop, your Backup subfolder may be located in the palmOne or Handspring folder.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Size: The size (in kilobytes) of applications and information on your Treo 680. Records: The number of entries in various applications on your Treo 680. 6 Scroll to the application you want to see info about. 7 Select Done. Sending info over a Bluetooth wireless connection In most applications, you can send an individual entry or item such as a contact or a picture.
Sending an app over a Bluetooth wireless connection Receiving info over a Bluetooth wireless connection 1 Press Applications Bluetooth . 1 Press Applications Bluetooth . and select 4 Press Menu and select 2 Select Bluetooth On. 2 Select Bluetooth On. 3 Press Applications 9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS . . 5 Select Send from the App menu. 6 Select the Send From pick list and select the location of the app you want to send: Phone or .
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 4 Use the other device to discover your Treo 680 and send information to it: • • See the other device’s documentation to learn how to discover and send information over a Bluetooth wireless connection. If the Ringer switch is set to Sound On, your Treo beeps to notify you of the connection and then prompts you to accept the info. Select a category or expansion card to file the item(s).
9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 1 Open the application that holds the entry you want to beam. 2 Select the entry or category you want to beam. You cannot beam an item that has a lock next to it. 3 Press Menu . 4 Select Record, and then select one of the following: Beam: Sends an individual record. Beam Category: Sends all entries in the current category. DID YOU KNOW? If you beam a bookmark or saved page from the web browser, it beams the URL, not the contents of that page.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 6 Select Beam. 7 When the Beam Status dialog box appears, point the IR port on your Treo directly at the IR port of the receiving device. 8 Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your Treo. If you do not select a category upon receiving a beamed item, the item is placed in the Unfiled category.
synchronization, you can turn off synchronization for Memos. synchronization for Memos if you do not use this app). 9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS Windows If you set up your Treo 680 to sync with Outlook, you can learn how to change which applications synchronize, by doing the following: Click the HotSync manager icon in the taskbar and select Custom. Select a conduit that syncs with Outlook, click Change, and then click Help.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 6 (Optional) If you want to make this change permanent, check the Set as default box. Otherwise, your change affects only one synchronization (the next one you do); thereafter, the synchronization action reverts to what it was before the change. Select Do nothing to turn off synchronization for an app that currently synchronizes (for example, to turn off synchronization for Memos if you do not use this app). 7 Click OK.
9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 6 (Optional) If you want to make this change permanent, click Make Default. Otherwise, your change affects only one synchronization (the next one you do); thereafter, the synchronization action reverts to what it was before the change. 7 Click OK. 8 (Optional) To turn synchronization on or off for other apps, repeat steps 4, 5, 6, and 7 for each application you want to change.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 6 Select HotSync Setup. Synchronizing over a Bluetooth connection When you synchronize using the Bluetooth wireless feature on your Treo, you don’t need your sync cable. This is especially useful if you travel with a laptop enabled with Bluetooth wireless technology. BEFORE YOU BEGIN Verify the following on your computer: 7 Follow the onscreen instructions to create a partnership between your Treo 680 and your computer.
2 Select Local. • 3 Select the pick list below the HotSync icon, and then select the name of the PC you set up for Bluetooth synchronization (see Setting up a Bluetooth connection for synchronization). 4 Select the HotSync Treo 680. icon on your When synchronization is complete, a message appears at the top of your Treo 680 screen. Be patient; synchronization may take a few minutes. HotSync manager must be active.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 5 Position the IR port on your Treo within a few inches of your computer’s IR port. 9 Select the HotSync Treo 680. 6 Select the HotSync Treo 680. When synchronization is complete, a message appears at the top of your Treo 680 screen. Be patient; synchronization may take a few minutes. icon on your When synchronization is complete, a message appears at the top of your Treo 680 screen. Be patient; synchronization may take a few minutes.
• Microsoft Office files Inserting an expansion card • Adobe Acrobat files 1 Open the expansion slot door. • Applications • Databases 9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS SD cards are faster than MultiMediaCard cards for reading and writing information, and SD cards also offer write-protection. TIP Your Treo 680 is also compatible with SDIO cards, which you can use to add accessories, such as an FM radio module, to your Treo.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 9 Notch 4 Close the expansion slot door. Removing an expansion card Opening applications on an expansion card After you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card. 1 Insert the expansion card into the expansion card slot. The Card category of Applications View automatically appears. 1 Open the expansion slot door.
Accessing items stored on an expansion card When an expansion card contains items such as pictures or songs, you can’t view them directly from the Card category in Applications View. You must open the app that recognizes the item. 1 Insert the expansion card into the expansion card slot. The Card category of Applications View automatically appears. Before you copy an application to an expansion card, make sure that it is compatible with Palm OS software version 5.4.5 or later.
CHAPTER 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 6 Highlight the application you want to copy. 1 Insert the expansion card into the expansion card slot. 7 Select Copy. 2 Select the category pick list at the top of the screen and select All. Viewing expansion card information 3 Select Card Info 4 Press Menu . . 5 Select Rename Card from the Card menu. 6 Enter a new name for the card. 7 Select OK.
If you format a card, any photos or documents that were previously stored on the card are deleted from your desktop software the next time you sync. You can recover these files from the backup folder, or you can prevent the deletion by temporarily changing your sync settings for the affected application to Desktop overwrites handheld. TIP 2 Select the category pick list at the top of the screen and select All. 3 Select Card Info 4 Press Menu 9 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS . .
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C H A PT ER 10 Your personal settings Customizing your Palm® Treo™ 680 smart device is great way to make it match your lifestyle and work even harder for you. On your Treo, you can easily customize the sounds, fonts, screen colors, and more. Take advantage of different levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some settings can help extend the life of your Treo battery. There are lots of ways to make your Treo work better for you.
In this chapter System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 CHAPTER YOUR PERSONAL SETTINGS System sound settings Silencing sounds You can immediately silence all alerts, ringtones, music that plays through the built-in speaker, and system sounds by sliding the Ringer switch to the Sound Off position. This does not mute the audio during a phone call. 1 Slide the Ringer switch to the Sound Off position. Your Treo 680 vibrates once to let you know that you’ve turned sounds off. 2 To hear all sounds again, slide the Ringer switch to the Sound On position.
CHAPTER 10 YOUR PERSONAL SETTINGS 3 Select the System Volume and Game Volume pick lists and select the volume levels. Backlight 2 Press Left brightness. and Right to adjust the 3 Select Done. To temporarily set the backlight to the preset low setting, press Option + Menu. TIP 4 Select Done. You can also adjust the backlight and set the brightness duration during a call in Power Preferences. See Optimizing power settings.
4 Select a font style. (In the web browser, select the Font size pick list and select Large or Small.) Small font 3 Set any of the following preferences: 10 CHAPTER YOUR PERSONAL SETTINGS Preset to: The standard number conventions for your country. When you select a country, the other Formats Preferences are automatically set to that country’s conventions. You can also edit each option individually. Large font Small bold font Large bold font 5 Select OK.
CHAPTER 10 YOUR PERSONAL SETTINGS Aligning the screen to correct tapping problems Occasionally, your Treo screen may need to be readjusted. If this problem occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can align the screen at any time. 1 Press Applications Prefs . Changing the system color scheme 1 Press Applications Prefs . and select 2 Select Color Theme. 3 Select a color scheme from the list. and select 2 Select Touchscreen.
Applications settings To create a new category, select the category pick list and select Edit Categories. Select New, and then enter the category name. Select OK to close the dialog box, and then select OK. TIP You can change the Applications settings on your Treo so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your Treo, and select default applications for specific tasks.
CHAPTER 10 YOUR PERSONAL SETTINGS 1 Press Applications 2 Press Menu . . 3 Select Options, and then select Preferences. 3 Select the pick list next to the item you want to reassign, and then select an application. 4 Select the View By pick list and select List. 5 Select OK. Reassigning buttons With Buttons Preferences, you can select which applications are associated with the quick buttons and the Side button on your Treo.
Changing default applications Sometimes one application looks for another application to handle information (for example, a mail application might open a browser when you select a link in an email message). Your Treo 680 comes with a set of predefined applications to handle email, messaging, and browser requests from other applications. If you have more than one application to handle these requests on your Treo 680, you can specify which application you want to use for each function. 4 Select Done.
CHAPTER 10 YOUR PERSONAL SETTINGS Treo: You can set your Treo to require a password for you to see any information on your Treo. 2 Press Center to turn off Keyguard. Entries: You can mask or hide entries marked as private and set your Treo 680 to require a password for viewing them. Locking your keyboard (Keyguard) The Keyguard feature locks the keyboard so that you don’t accidentally press buttons or activate items on the screen while your Treo 680 is in a pocket or bag.
Power/End when the screen is 4 Select Done. on. When you check the boxes to disable the touchscreen during a call, the touchscreen is automatically enabled again after you end the call. DID YOU KNOW? 4 Select Done. Locking your screen You can set your Treo 680 to automatically lock the screen’s touch-sensitive features in certain situations. 1 Press Applications . 10 CHAPTER YOUR PERSONAL SETTINGS and select Prefs 2 Select Keyguard.
CHAPTER 10 YOUR PERSONAL SETTINGS 1 Press Phone 2 Press Menu . . 3 Select Options, and then select Phone Lock. To manage your FDN list, press Applications select SIM Book, press Menu, and then select Modify FDN from the Options menu. TIP 4 Check the Lock SIM box. 5 When prompted, enter the current PIN and select OK. (Unless you changed your PIN, enter the default PIN, provided with Cingular Wireless’s account materials.
IMPORTANT If you lock your Treo, you must enter the exact password to unlock it. If you forget the password, you need to perform a hard reset to resume using your Treo. Performing a hard reset deletes all the entries in your Treo. If you use password protection in Palm Desktop software, you must remember your password to restore your info.
CHAPTER 10 YOUR PERSONAL SETTINGS • Press Applications to accept your settings and continue using your Treo. After you create a password, you can lock your system manually. Press Applications and select Security. Select Lock & Turn Off, and then select Off & Lock. TIP To change your password, select the Password box, enter your current password, and then enter the new password. To delete your password, select the Password box and then select Unassign.
Viewing all private records You can reveal all the entries you’ve hidden or masked. 1 Press Applications Security . and select 2 Select the Current Privacy pick list and select Show Records. 3 If prompted for your password, enter it and then select OK. Viewing private entries in a specific application 1 Open the application that contains the private entries you want to see. 2 Press Menu . 3 Select Options, and then select Security. 4 Select the Current Privacy pick list and select Show Records.
CHAPTER 10 YOUR PERSONAL SETTINGS your Treo 680, such as your name, company name, and home phone number. If you lock your Treo (see Locking your Treo), the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information. 1 Press Applications Prefs . and select 2 Select Owner.
Nothing: Lets you set the date, time, and time zone manually. No info is acquired from the Cingular Wireless network. You can also set time zones for Calendar events. See Creating an event. TIP 10 CHAPTER YOUR PERSONAL SETTINGS Optimizing power settings Power Preferences enable you to adjust settings to maximize the battery’s performance. 1 Press Applications Prefs . and select 2 Select Power.
CHAPTER 10 YOUR PERSONAL SETTINGS inactivity. When there is no interaction with the keyboard or screen for the specified time period, your Treo 680 turns off automatically. On a call, dim backlight after: Determines how long the backlight stays on at normal intensity during a phone call. After the specified time period, the backlight dims to conserve power during a long phone call. Beam Receive: Determines whether your Treo is ready to receive information over an infrared beam.
1 Install your third-party VPN client. See Installing applications for details. 2 Press Applications Prefs . and select 3 Select VPN. 10 CHAPTER YOUR PERSONAL SETTINGS 4 Enter the settings provided by your corporate system administrator.
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C H A PT ER 11 Common questions Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit www.palm.com/ treo680cingular-support.
In this chapter Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Desktop software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading If you experience problems with your Palm® Treo™ 680 smart device after performing the upgrade steps in this guide, you may have incompatible applications or settings that were not quarantined during the installation process. These Incompatible applications or settings can lead to numerous issues, including system resets and freezes.
CHAPTER 11 COMMON QUESTIONS If the problem recurs, delete the last app you installed and report the problem to its developer. 5 Repeat step 4 for each of the apps in the Old_Apps folder. NOTE If you have trouble moving apps from the Old_Apps folder to the Backup folder, or determining which files to move, try reinstalling the app using the original third- party developer files. Need more info on the Backup folder? See What is the backup folder?.
Desktop software installation If you are having trouble installing the desktop software, you may have the wrong version of the software or some of your computer’s resources may be unavailable. The Palm Software Installation CD installs software that lets you synchronize using Palm® Desktop software or Microsoft Outlook for Windows. If you want to synchronize using a different personal information manager (PIM), you must install a third-party solution.
CHAPTER 11 COMMON QUESTIONS info is retained when you perform a soft reset. 1 Remove the battery from your Treo 680, and then reinsert it. Don’t know how? See Replacing the battery. NOTE The reset begins when you reinsert the battery. 2 At the end of the soft reset, Date & Time Preferences appears. Select Done. Don’t know how? See Replacing the battery. 2 When the Palm logo appears, press and hold Up until the black status bar at the bottom of the screen fills and disappears, and then release Up .
removes all your information, and restores your formats, preferences, and other settings to the factory default settings. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.
CHAPTER 11 COMMON QUESTIONS CAUTION Failure to use the proper battery may result in a risk of personal injury or product damage, and it voids your Treo 680 warranty. 1 Press Power/End the screen. 45-degree angle, and then press it into place. Battery contacts Treo 680 contacts to turn off 2 Press the Battery door release button, and slide the battery door downward to remove it from your Treo 680.
Be sure to dispose of your old battery properly. In some areas, disposal in household or business trash is prohibited. TIP 11 CHAPTER COMMON QUESTIONS 5 If the problem persists, connect your Treo to the charger (see Charging the battery) and perform a soft reset again. 6 If that doesn’t work, perform a hard reset (see Performing a hard reset). Screen The screen appears blank 1 When a call lasts longer than the limit specified in Power Preferences, the screen dims automatically.
CHAPTER 11 COMMON QUESTIONS There’s a blinking bell in the upper-left corner The blinking bell in the upper-left corner of the screen is the Alert icon. It appears when you have alarms or messages that you haven’t acknowledged. 1 Press and hold Center or tap the blinking bell with your stylus. 2 When the list of pending alerts appears, do any of the following: • Select the text of the alert to view the item. The item stays in the list.
the second word of your device name followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ. Your user folder is usually located inside one of the following folders: C:\Program Files\Palm\ C:\Program Files\palmOne\ C:\Program Files\Handspring\ Mac: Your user folder name is the same as your device name and is usually found in this location: : Users : : Documents : Palm : Users What is the backup fold
COMMON QUESTIONS CHAPTER 11 Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB. 3 Synchronize. If the synchronization is successful, you do not need to complete the remaining steps. 4 Perform a soft reset (see Performing a soft reset). 5 Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.
Synchronization starts but stops without finishing The HotSync Log can give you information about your most recent synchronization. TIP Windows: Right-click the HotSync manager icon in the taskbar in the lower-right corner of your computer screen, and then select View Log. Mac: Open Palm Desktop software. From the HotSync menu, select View Log. ® If you upgraded from a previous Palm OS device or received a system error, such as Sys0505, there may be conflicts with software on your Treo 680.
CHAPTER 11 COMMON QUESTIONS 7 Reinstall Palm Desktop software from the Palm Software Installation CD that came with your Treo 680. Synchronization finishes but info doesn’t appear where it should 1 Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The Palm Software Installation CD enables you to choose whether you want to synchronize with Palm Desktop software or Microsoft Outlook for Windows.
5 Click Change. Outlook subfolders and public folders are not accessible with the included software. You may wish to use a third-party solution instead. TIP (Outlook only) If you want to sync your info with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses and select Add to Personal Address Book).
CHAPTER 11 COMMON QUESTIONS 2 Open Microsoft Outlook and correct the wrong entries. 3 On your computer, manually enter any Calendar info you added to your Treo 680 since the last time you synchronized. . 3 Select Options, and then select Preferences. 4 Uncheck the New events use time zones box (if it’s checked). 5 On your computer, open Palm Desktop software and correct the wrong entries. 4 Click HotSync manager in the taskbar and select Custom. 6 Click Change.
You should now be able to assign time zones to your events without encountering this problem. IMPORTANT To avoid this problem in the future, do not assign time zones to your events. Palm Desktop software does not support time zones. The text of my memos is truncated after I sync If you use your desktop software to create a memo that is longer than 4,096 characters, the excess characters are truncated when you transfer the memo to your Treo 680. signal, the more bars that appear.
CHAPTER 11 COMMON QUESTIONS The other person hears an echo • Try decreasing the volume on your Treo to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and the earpiece. • Position the earpiece closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of the Treo 680.
My Treo makes or answers calls when it’s in a bag or pocket I can’t make or receive calls using a Bluetooth hands-free device Items in your bag or pocket may be pressing the onscreen Answer button or otherwise activating screen items. If this happens, be sure to press Power/End to turn off the screen before placing your Treo in a bag or pocket. You may also want to disable the screen’s touch-sensitive feature during incoming calls (see Locking your screen).
CHAPTER 11 COMMON QUESTIONS I hear static or interference when using my Bluetooth hands-free device • Try moving your Treo closer to the hands-free device. Audio quality degrades as the distance between your Treo and hands-free device increases. The effective range for a device varies between manufacturers. • Confirm that no obstructions, including your body, are between your Treo and your hands-free device. • If the problem persists, turn the Bluetooth setting Off and then turn it back on again.