SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? Send retry doesn’t work for VPN or SSL connections, or for accounts for which your ISP requires you to log in to the mail server before sending mail. It also doesn’t work if you have configured the security preferences on your device to encrypt databases on the device. Send retry Tip Select the notification to view a detailed error message.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip If you perform a soft reset or synchronize during a send retry, the retry is canceled. You must manually send any messages in the Outbox. Modifying messages in the Outbox A message in the Outbox waiting for the next automatic send retry can be edited, moved, or deleted. However, if you edit the message, you must manually send the message.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Working with email folders By default, the VersaMail application displays the messages in an account’s Inbox folder. You can easily view the messages in a different folder. You can also customize the appearance of the message list in your email folders, move messages between folders, and create and edit folders.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? The customization options you choose apply to all email folders, not just the one you are in. Customizing the appearance of the message list You can change display options on the message list, as well as the size of columns in the list. NOTE Changing column size is available for one-line message view only. 0 Tip Select Sort on the message list to quickly sort the list by date, subject, or sender.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 3 4 Select OK. If you selected 1 line view in step 2, change the size of columns in the message list: a. Tap on the column divider. Column divider b. Drag the column divider to change the width of the column.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip You can use the 5-way to move a single message. Select the message you want to move, press Right to open the Message menu, and then select Move To. Then select the folder you want from the folders list. Moving messages between folders Tip You can also open the menus, select Message, and then select Move To. LifeDrive from palmOne You can move one or more email messages between folders.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Tip To select a group of adjacent messages, drag the stylus to the left of the message icons. Sending and Receiving Email Messages 2 Move a single message: a. Tap the envelope icon to the left of the message you want to move, and then select Move To from the list. b. From the folders list, select the destination folder you want. 3 Move multiple messages: a. Tap to the left of the icon for each message you want to move.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Creating and editing mail folders The VersaMail application has certain preset folders, such as Inbox, Outbox, Sent, Drafts, and Trash. You can create new folders so that you can store email messages by subject, person, or project. 0 1 2 In the Inbox or on another folder screen, select the folder pick list in the upperright corner, and then select Edit Folders.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? You can forward email messages from any folder other than the Outbox folder. Working with email messages Did You Know? Forwarded messages are always sent as text only, even if you received the original message in HTML format. When you receive an email message, you can reply to it or forward it to someone else. You can also open web addresses (URLs) within messages.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? Replies are always sent as text only, even if you received the original message in HTML format. Replying to an email message Tip On the message screen, you can also select Reply from the Options menu. Tip To reply to a message from the message list, tap the envelope icon next to the message you want, and then select Reply from the list. Or open the Options menu and select Reply.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Setting reply preferences You can set reply preferences, including whether to include the original message text in a reply, as well as the name and email address to show on your reply. The preferences you set apply to all reply messages you send. 0 1 Open Reply Options preferences: a. In the Inbox or on another folder screen, open the menus. b. Select Options, and then select Preferences. c. Select Reply Options.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 2 Set the preferences you want: Message text Select whether to include original message text with a reply. Your name Enter the name you want to appear on your outgoing messages, such as “Joe Smith.” Reply to Address with Enter the email address that you want recipients to see and reply to on your email messages, only if this is different from the email address from which you are sending the message.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip URLs, email addresses, and phone numbers in HTML messages appear as blue underlined text. In text messages, most URLs begin with “http://” or “www.” To view a page or file associated with a URL that does not begin with “http://” or “www,” select the URL, copy it, and paste it into the address bar in the web browser.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip You can also select the message icon next to a message and select Delete in the menu to delete a message. Tip To delete messages on the server when you empty the trash on your device, select the Delete Msgs on Server setting in VersaMail Preferences. Many email providers have size restrictions for mail storage. If your mailbox on the server becomes full, messages are returned to the senders.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Did You Know? Messages you delete from a folder are moved to the Trash folder and remain there until you empty the trash. Sending and Receiving Email Messages 2 Choose settings for deleting old messages: a. Select the Folder pick list, and then select the folder that contains the messages you want to delete. b. Select the Older than pick list, and then select One Week, One Month, or Choose Date.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip You can set a preference to automatically empty the trash. Emptying the trash Did You Know? Many email providers, such as Yahoo!, have size restrictions for mail storage. If your mailbox on the server becomes full, messages are returned to the senders. When you delete a message, it is moved to the Trash folder. Deleted email accumulates in the Trash folder and takes up space on your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? By default, trash is set to be emptied automatically, and the time interval is set at Older Than 1 Day. Setting the trash to be emptied automatically 0 1 Open the Deletion preferences: a. Open the menus. b. Select Options, and then select Preferences. c. Select Deletion. 2 Select the settings for automatically emptying the trash: a. Check the Auto-Empty Mail from Trash box if it is not checked. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? In one-line view, read messages appear in plain text in the message list; unread messages appear in bold text. Marking messages as read or unread Did You Know? POP mail servers do not support the read or unread message feature. For POP accounts, messages that you mark appear in plain or bold text on your device, but the difference is not recognized on the server.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Tip Selecting Both and then OK also processes any other pending actions on the server, such as deleting messages in the Trash folder. Sending and Receiving Email Messages 3 For IMAP accounts only, select one of the following: To mark the messages as read or unread on your device only Select Device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip If an attachment is not downloaded, the paper clip does not appear on the envelope icon. You need to open the message and download the complete message to see if there are any attachments. For other types of files, your device may contain a viewer that can open and view attachments for that file type. You can open the attachment only if your device has such a viewer.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Did You Know? Because downloading large messages can consume device resources, the VersaMail application displays the size and asks if you want to continue downloading any message that exceeds your maximum message size, up to a total size of 5MB. Tip Downloaded attachments are automatically saved to the VersaMail Attachments folder on the hard drive.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Cont’d Palm OS application or database file (PRC or PDB) installed automatically. Select View. The file is Compressed Zip file Select Unzip. The file decompresses, and the files it contains are listed. Select the name of the file you want, and then select Save, View, or Install. 5 When you finish with the attachment, do one of the following: Done button appears on screen Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Saving attachments Downloaded attachments are saved automatically to a default location on your device’s hard drive; in addition, you can manually save them to a location you choose. Automatic By default, whenever an attachment is downloaded, it is saved in the VersaMail Attachments folder on your drive.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip If you open a message from the Drafts folder, you must first select Edit before you can add an attachment. Attaching files to outgoing messages Did You Know? You can attach a file to forwarded messages and replies as well as to messages you create. Tip You can attach files from any location on the hard drive or from an expansion card inserted into your device’s expansion slot.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? If you select Files on Card, the VersaMail application displays all file types on the card. You can select a particular file type, or select All Files to view all files on the card. 2 Attach the file: a. Select the Type pick list, and then select the file type. The VersaMail application displays all file types on your device that you can attach to an email message.
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SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 0 Tip Use filters to organize your incoming messages. For example, create a filter so that whenever you receive email about sales meetings, it goes immediately into a folder you create called Sales. Or create a filter so that stock quotes sent to you by your online brokerage service go to a folder you create called Finance. 1 Go to Favorites and select VersaMail 2 Open the Filters dialog box: . a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Did You Know? Filters you create on your device also apply when you synchronize email on your device with email on your computer. Sending and Receiving Email Messages 3 Enter the filter information: a. Enter a short description of the filter in the Name field. b. Enter filter criteria: To pick list Select the message header field with the information contained in the edit line: To, From, Subject, cc, Size.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip Filters that are turned on execute in the order in which they appear on the Filters list. To ensure that filters execute in the correct order, move them up and down the list by selecting the pick list to the left of the filter name. Turning filters on and off A filter that is turned on applies to all subsequent downloads of email until you deselect it. More than one filter can be in effect at once.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Tip If you don’t want a filter to apply to any downloads at all, be sure to deselect the filter under both Connected and Synchronize. Sending and Receiving Email Messages 2 Turn filters on or off: a. Select the pick list in the upper-left corner and select one of the following: Connected Applies a filter to messages downloaded to your handheld over a network connection.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip Edit a filter to change either its name or any of its criteria. Editing or deleting a filter 0 1 Select the filter to edit or delete: a. In the Inbox or on another folder screen, open the menus. b. Select Options, and then select Preferences. c. Select Filters, and then select the name of the filter.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip Any connection preferences you set are account-specific; they apply only to the account you are currently in. Setting connection preferences Did You Know? The default Timeout setting is 45 seconds. It can be any number greater than 0 seconds; however, if you set the number too low, your connection attempt may time out before you make a connection with the email service provider.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Cont’d Disconnect on Exit Disconnects from the network only after you leave VersaMail. This feature is an alternative to Auto-disconnect. This option keeps your connection active while you perform multiple transactions in the VersaMail application, but automatically disconnects when you move on to a different application on your device. If this option is not selected, you must manually disconnect from your ISP.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Tip Any server preferences you set are accountspecific; they apply only to the account you are currently viewing. Sending and Receiving Email Messages 2 Select any of the following preferences: Leave mail on server (POP accounts only) To get email on your device but leave it on the server so you can view it later on your computer, check the Leave mail on server box. Root Folders (IMAP accounts only) Defines the root folder on your IMAP server.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Changing email header details When viewing a message in any folder, you can change the view of the message header. The email header options are as follows: Short header Shows sender’s name or address (From field) and subject line (Subj field).
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages You can also switch between a short header and a full header for a message you are composing. Short header shows the To and Subject fields only; full header shows the To, cc:, bcc:, and Subject fields. Select to switch to full header Select to switch to short header To switch between short and full headers on either a folder screen or a message screen, select the header icon in the upper-right corner of the screen.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? You can synchronize folders whose names are up to 16 characters in length. You can synchronize up to 11 custom folders you create, in addition to the default folders Inbox, Outbox, Drafts, Sent, and Trash.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? After you select the folders to synchronize, a connection is made to your email service provider to update the server with changes from your handheld, and to update your device with changes from the server. Synchronizing device and mail server IMAP folders from the Options menu 0 1 Open the Sync IMAP Folders screen: a. In the Inbox or on another folder screen of an IMAP account, open the menus. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages [ ! ] IMPORTANT For most email providers that support SSL, you must select SSL for both incoming and outgoing mail. If you select just one or the other, your messages cannot be sent or received successfully. If you set up an account that uses an SSL connection on Outlook, Outlook Express, or Eudora, then SSL is supported in the VersaMail conduit when you synchronize with that account as well.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? When you set up a Microsoft Exchange ActiveSync account, all existing Calendar events are purged from your device. Then, when you synchronize your device with your Exchange server, events from the past seven days are downloaded to your device. So you don’t end up with duplicate events. • Whether a proxy server is used, and, if so, the name of the server.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages On a Windows computer, you can quickly set up a Microsoft Exchange ActiveSync account on your computer and then synchronize the settings to your device. On a Mac computer, you must set up the account on your device. You can set up only one Microsoft Exchange ActiveSync account.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 4 Enter the basic account information: a. Enter a descriptive name for the account. b. Enter your account username and password. c. Enter your email address for this account. d. Click Next. 5 Enter the name of the Exchange server, the port number for the server, and the maximum message size you want to download. Check one or both boxes if the server requires authentication and/or if you are using a proxy server.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 6 7 [ & ] OPTIONAL Next. If you are using a proxy server, enter the server name. Click [ & ] OPTIONAL To test the account settings you have entered, click Test My Settings. Click OK after settings have been tested. 8 Click Finish. 9 Do one of the following: a. To synchronize the account information to your device, click the top button. b. To set up another email account, click the bottom button.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Setting up an account on your device 0 1 Go to Favorites and select VersaMail 2 Open the Account Setup screen: . a. Open the menus. b. Select Accounts, and then select Account Setup. c. Select New. 3 Enter the basic account information: a. In the Account Name field, enter a descriptive name. b. Select the Mail Service pick list, and then select Exchange ActiveSync. c. Select Next.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 4 Enter the account username and password: a. Enter the username you use to access your email. b. Select the Password box, enter your email account password, and then select OK. c. Select Next. 5 Enter your email address and Exchange mail server name. Select Next.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages 6 Do one of the following: Finish setup Select Done to finish setup and go to the Inbox of the account you set up, where you can begin getting and sending email. Set additional mail options Select Advanced to set advanced mail options. Test settings Select Test My Settings to test settings for this account, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip In most cases, you do not need to change the default advanced mail options. Check with your system administrator to see if you need to change the port number, uncheck the Use Secure Connection box, or enter proxy server information. Setting advanced mail options on your device 0 1 Set incoming mail server options: a. Select any of the following: Port Number By default, the port number setting is 443.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip Increase the time interval for how many days’ worth of email to retrieve so that recent messages are not removed from your device. Note that the interval for Calendar event retrieval is always seven days. Getting email messages Did You Know? When you set preferences for getting messages for a Microsoft Exchange ActiveSync account, the Ask Every Time option does not appear.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Did You Know? When you synchronize a Microsoft Exchange ActiveSync account, a copy of any messages sent from your device is placed in the Sent Items folder on the Exchange server. A copy of any messages deleted from your device is placed in the Deleted Items folder on the server. Did You Know? When you forward or reply to a message, the text is sent from the server copy of the message, not from the copy on your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tip You can add names and email addresses directly to Contacts from the To field of an invitation. Previewing attachments Did You Know? If you receive meeting invitations, the Reminders screen displays both the number of new email messages and the number of new meeting invitations for that account—for example, 5 new messages/2 new meetings.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Tip After opening an invitation, you can switch between full and concise meeting details by switching between full header view and short header view. Did You Know? You can forward meeting invitations in the same way that you forward email messages. The recipient receives the message as a meeting invitation. Sending and Receiving Email Messages 3 4 Select a meeting invitation to open it. Meeting invitations are displayed with a unique icon .
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Did You Know? When you send your response, the server is updated with the new meeting event and immediately synchronizes the event to the Calendar application on your device. If you select Accept, the event appears as a confirmed appointment. Tip If you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept. If you receive a meeting cancellation, you don’t need to do anything.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Working with Calendar events When you set up an account in VersaMail that uses Microsoft Exchange ActiveSync, the Calendar application is synchronized directly with the info on the Exchange server as well. Any new Calendar events on the server for the preceding seven days are downloaded to your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Did You Know? All Calendar events are also purged from your device when you change the time interval for retrieving email for a Microsoft Exchange ActiveSync account, or when you change the username, password, or server name for this type of account.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 18 Sending and Receiving Email Messages Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with the VersaMail application or with anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Sending and Receiving Text Messages In this chapter Creating and sending a text message Receiving and viewing a text message Editing a draft text message Setting advanced messaging features Related Topics If you need to get a short message to a friend or co-worker fast, send a text message from your device by means of your mobile phone (GSM phone with IR or Bluetooth® wireless technology required; sold separately) to their mobile phone.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 [ ! ] Before You Begin Before you can send and receive text messages, you must set up a phone connection on your device to send and receive information wirelessly. » Key Term SMS More commonly known as text messages, Short Message Service messages can be received by most mobile phones. Sending and Receiving Text Messages Creating and sending a text message [ ! ] IMPORTANT Many SMS service providers charge per text message or part of a text message.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Tip If you are concerned about the length of your messages, you can have a warning appear when multipart messages exceed the specified number of parts. Open the Options menu and select Preferences. Select Details and then select the number of parts from the Warn over pick list. Did You Know? You can create a signature that you use to sign your messages by opening the Options menu and selecting Preferences. Enter a signature on the lines.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Sending and Receiving Text Messages 6 Send your message: Select Send Sends the current message now. Selecting Send does not send any of the other messages in your Outbox. Select Outbox Sends your message to the Outbox to be sent later.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Sending and Receiving Text Messages Tip If you want to check your messages but you don’t want to send the messages stored in your Outbox, open the Messages menu and select Check. Receiving and viewing a text message Tip You can also send all the messages in your Outbox by opening the Messages menu and selecting Send. Did You Know? You can set an alert that lets you know a new message has arrived. Open the Preferences menu and check the Alert sound box.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Did You Know? You can change how your messages are listed. You can sort the messages in order of one of the following: Alphabetic, Date, Phone Number, and Status. You can also choose to display the date the message was received. Open the Options menu and select Preferences. Select from the Sort by pick list and select Show date. Sending and Receiving Text Messages 4 Store, delete, or reply to the message: Select Done The message is kept in the Inbox.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Sending and Receiving Text Messages Did You Know? You can store your message in your Draft folder and work on it later by opening the Message menu and selecting Draft. Editing a draft text message 0 1 Go to Applications and select SMS 2 Edit the message: . a. Select Draft from the categories pick list. b. Select the message you want to edit. c. In the message view, select Edit and edit your message.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Sending and Receiving Text Messages Setting advanced messaging features 0 1 Go to Applications and select SMS 2 Go to the Preferences menu: . a. Open the menus. b. Select Options, and then select Preferences. elect 3 [ & ] OPTIONAL Set the following parameters: Confirm Deleted Message Indicates whether a confirmation message appears each time you delete a message or you select the Empty Trash option from the Message menu.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Did You Know? Outgoing SMS message settings may depend on the service offered by your SMS carrier. Sending and Receiving Text Messages 4 [ & ] OPTIONAL Select Details and set the following parameters: Leave Messages on Phone Indicates whether messages are deleted from your phone after you download them to your device. To keep messages on your phone after you transfer them to your device, select this box.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 19 Sending and Receiving Text Messages Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related Topics Support If you’re having problems with SMS or with anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web In this chapter Accessing a web page Quickly jumping to a page Changing how you view a page Bookmarking your favorite pages Disconnecting from and connecting to the Internet You use the web for so many things: checking email, finding driving directions, getting news, buying gifts. Now you can take the web with you almost anywhere you go.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 [ ! ] Before You Begin To browse the web, you must set up a connection to the Internet from your device. If you are accessing a VPN network, you need to install VPN software and set up VPN access. You can turn on VPN from the web browser by opening the Options menu and selecting Turn VPN On. » Browsing the Web Accessing a web page You can open web pages, navigate the pages, and do the same things you can do with a desktop browser.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip You can also hide the address field to show more of the web page. Open the Options menu and select Preferences. Uncheck the Show Address Bar box. Accessing a web page using the address field Tip Are you going to need the information on a web page when you are disconnected from the Internet? You can easily save a web page for offline viewing.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip Some websites allow you to check a box to have your sign-in name automatically entered each time you visit a particular web page. Using a password to access a web page Some websites require you to use a password to gain access to information. 0 1 Go to Favorites and select Web 2 Go to the web page where you must enter the password. 3 Enter your password to access the web page: . a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Did You Know? Find locates any text, whether it is letters or numbers. Find is not case-sensitive. Finding information on a web page Tip Because of the limited space on the device screen, sometimes the current web address (URL) is not fully visible. Use the Page Properties dialog box to view the full URL. Open the Page menu, select Page, and then select Page Info. 0 1 Go to Favorites and select Web 2 Open the Find field: . a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Quickly jumping to a page The action bar icons allow you to quickly move from page to page. Following a link Many web pages contain underlined links, which are text or pictures that, when selected, take you to another web page or to another part of the same page.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip You can change your font size for easier viewing. Changing how you view a page Did You Know? In the Optimized mode, use the 5-way to browse the web page. Press Left or Right to jump to the previous or next link. When a link is highlighted, press Center to go to the link. Press Up and Down to scroll through the web page.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web 5 [ & ] OPTIONAL If the web page is larger than your screen, you can tap and drag the stylus to move the web page in any direction to view different parts of the web page. To activate the Tap and Drag scrolling, you must set the Tap and Drag setting in the General Preferences tab under the Options menu. This feature is disabled when you turn on Writing Area Preferences and use the full screen for Graffiti® 2 writing.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 20 Browsing the Web Key Term Bookmark A pointer to a web page. The actual page is not stored, only the URL. Also called a Favorite in some browsers. Bookmarking your favorite pages Tip You can set your bookmark list as your start page. Bookmarking your favorite web pages allows you to quickly return to those pages. Adding a bookmark 0 1 2 3 Go to Favorites and select Web . Go to the web page that you want to bookmark.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip You can also view your list of bookmarks by selecting View Bookmarks from the Page menu. Viewing a bookmarked or saved page Did You Know? A saved page is displayed like a bookmarked page, except that at the top of the page appears the text “Page saved on date size k.” Bookmarks and saved pages both appear in the Bookmarks View. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip You can clean up your bookmark list by deleting old bookmarks or saved pages you no longer use. Select the bookmark, select Edit, and then select Delete. Editing information about a bookmark or saved page You can edit or delete any bookmark or saved page that does not have a lock icon next to it. 0 1 Go to Favorites and select Web 2 Select the Bookmark icon 3 Go to the Edit Bookmarks List dialog box: . . a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Arranging the bookmark list The web browser includes ten pages so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one page, stock links on another, and business links on a third page. 0 1 2 Go to Favorites and select Web . Go to the Edit Bookmarks List dialog box: a. Select the Bookmark icon . b. Open the menus. c. Select Bookmarks, and then select Edit Bookmarks.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Did You Know? Generally, if you are using a GPRS service, you are charged only for the data sent. If you are using a GSM service, you are charged for the time you are connected. Disconnecting from and connecting to the Internet Tip When you are in another application and you tap a URL, the web browser connects to the Internet and displays the page.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip If the connection is not established, do one of the following: Connecting to the Internet Select Cancel to stop the connection process. Select Change Network to select a different service to connect to. 0 1 Go to Favorites and select Web 2 Connect to the Internet: . a. Open the menus. b. Select Page, and then select Connect. Alternately, you can enter a URL on the address line and select Go.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip If you decide that the download process is taking too long, you can stop it. To stop a web page from downloading, select the Stop icon in the action bar. To stop a file from downloading, select Cancel in the Download dialog box. Downloading files and pages Did You Know? The maximum file size you can download through the web browser is 2MB. You can download files or save files for viewing when you are not connected to the Internet.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Did You Know? Saved pages are listed with the bookmarks in the Bookmark List. The saved pages have an orange corner. Saving a web page Did You Know? The web browser also functions as a viewer, enabling you to quickly view certain files while working in other applications. For example, if you read an email message that has a file attached in HTML format, select the file and the web browser opens so that you can view the file.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip Suppose you have an HTML file on your desktop computer that you want to carry with you. Download the file onto device’s internal drive or expansion card and use the web browser to view the page on your device. Viewing a saved file You can use the web browser to view web pages or image files that are on the device’s internal drive or an expansion card. The types of file that can be viewed include HTML, HTM, GIF, and JPG.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Communicating with other users You can communicate with others by means of email or beaming. Sending email by means of an Internet email account You can use your Internet email account to send an email message and attachments. 0 1 Go to Favorites and select Web 2 Log in to your Internet email account: . a. Go to the web page that allows you to log in to your email account. b. Enter your username and password.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip You can delete all pages saved in the History list by selecting Clear All. Returning to a web page you recently visited Tip Create a bookmark to save the location, or create a saved page to save the content of a web page indefinitely. Using the Back and Forward icons to browse through the pages you recently visited, one page at a time, can be tedious. Instead, open the History list to go to a page you recently visited.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Changing your home and start pages You can change the page that your Home Page icon browser starts with when it is first opened. goes to, or change the page that the web Changing your home page You can choose a home page from any web address. 0C 1 Go to Favorites and select Web 2 Open the Preferences Page dialog box: . a. Open the menus. b. Select Options, and then select Preferences. c. Select the Page tab.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web 3 Select the Home Page box. 4 Enter the URL you want as your home page by doing one of the following: • To select one of the last five pages you viewed, select the Previously Viewed pick list and select a URL. • Enter a URL on the Address line. 5 Select OK twice.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Changing your start page You can select the start page you want your device to open to when you first open the web browser. 0 1 Go to Favorites and select Web 2 Open the Preferences Page dialog box: . a. Open the menus. b. Select Options, and then select Preferences. c. Select the Page tab.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Setting advanced browser options You can change options on your device to improve the speed, ease of use, and security of your browsing experience. Changing how images are downloaded Images in web pages can be very large. You can set an option to make web pages download faster by removing images altogether. 0 1 Go to Favorites and select Web 2 Open the General Preferences dialog box: . a. Open the menus. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tip Filling out an order form or application on the web usually requires entering several pieces of information: your name, address, phone number, and so on. When you enable autofill, your device stores the information you entered in these fields.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 20 Browsing the Web Key Term Cookie Some websites store information in a small text file, called a cookie, that is saved on your device. A cookie usually stores information about you and your preferences for that website. A site can use this information to customize the pages you see the next time you visit. Allowing a website to create a cookie does not give the site access to the rest of your device.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 20 Browsing the Web Key Term Cache The cache in your device is a block of memory that stores web pages so you can view them again without accessing the Internet. Cached web pages are saved, thereby saving the content you’ve viewed even when you exit the web browser. Setting preferences for storing web pages Tip Remember that your device has a limited amount of memory.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web 3 Change the size and content of the cache by using the following options: Set memory limit for storing pages Sets the amount of memory used for your cache. Pages are cached so they load faster the next time you view them. Cookies Indicates how much memory is being used by cookies. Clear Cache Clears the cache immediately and frees the memory. Clear cache on exit Check the box to clear the cache each time you exit the web browser.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 20 Browsing the Web Key Term Proxy server A server that provides access to files from other servers by retrieving them either from its local cache or from the remote server. Setting preferences for using a proxy server Your device comes with the proxy server turned off. You can turn the proxy server on and configure a proxy server. 0 1 Go to Favorites and select Web 2 Open the Advanced Preferences dialog box: . a. Open the menus. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web 3 Set your proxy server preferences: a. Select Set Proxy. b. Check or uncheck the Use proxy server box to use or not use a proxy server. c. If you want to use a proxy server, select the Use Proxy box and enter the appropriate server address and port number. d. Select OK. 4 Select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Setting whether to accept JavaScript You can choose to bypass JavaScript elements on the web pages you view. JavaScript is often used on web pages for interactive content. 0 1 Go to Favorites and select Web 2 Open the General Preferences dialog box: . a. Open the menus. b. Select Options, and then select Preferences. c. Select General tab. 3 Check or uncheck the Disable JavaScript box to enable or disable JavaScript.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 20 Browsing the Web Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with the web browser or with anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device In this chapter Dialing a number Using speed dial Related topics Need to dial a number? You can dial phone numbers directly from a Contact using Quick Connect. If you don’t have the number listed as a contact, you can tap the number on the Dialer keypad, select Dial, and your mobile phone begins dialing (GSM phone required; sold separately). Your call history stays on your device for easy access later.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 [ ! ] Before You Begin Before you can dial a number, you must set up a phone connection on your device. Dialing Phone Numbers from Your Device Dialing a number Tapping out a number on your device is sometimes easier than using your mobile phone. Entering a number 0 1 Go to Applications and select Dialer 2 Tap the telephone number on the keypad. .
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device Redialing the most recently used number 0 1 Go to Applications and select Dialer 2 Dial the most recently used number: . a. Select Dial to display the most recently used number. The most recently dialed number is displayed Select Dial b. Select Dial again to dial the number.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device Did You Know? Dialer keeps a list of 11 of the most recently dialed numbers. Dialing a number from the Call History List Did You Know? If the number is a speed dial entry, the name from the speed-dial entry appears in the Call History list. 0 1 Go to Applications and select Dialer 2 Dial the number from the list: . a. Select History. b. Select an entry from the History list.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device Using speed dial Speed dial allows you to store ten of your most commonly used numbers and to dial one with a single tap. Adding a speed-dial entry 0 1 Go to Applications and select Dialer 2 Add a speed-dial entry: . a. Select Speed. b. Select an empty speed-dial button. Select empty speed-dial button c. Enter a name and telephone number. d. Select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device Dialing a number using speed dial 0 1 Go to Applications and select Dialer 2 Dial the number: . a. Select Speed. b. Select one of the named speed-dial buttons.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device Tip You can go directly to the Edit Entry dialog box by tapping and holding a speed-dial button. Editing a speed-dial entry 0 1 Go to Applications and select Dialer 2 Select an entry to edit: . a. Select Speed. b. Select Edit. c. Select an entry. Select Edit 3 Edit the entry. 4 Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 21 Dialing Phone Numbers from Your Device Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with Dialer or with anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information In this chapter Using the Send command Beaming Other ways of sharing information Related topics You have to get this memo to your boss—now. Or the photo of the grandkids in their Halloween costumes to your mom. After you’ve used your device to create or capture that important business and personal information, it’s time to share it with others.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 [ ! ] Before You Begin You must complete all the prerequisites for the messaging application. To use your device’s builtin Bluetooth wireless technology, you must set up a phone connection. To use it with your device’s IR port, run Phone Link Updater, and then use the Phone Link application to set up a phone connection. Did You Know? You can also easily send information from the desktop component of many applications.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information 0 1 Select the information you want to send: a. Open an application. b. Select the entry you want. 2 Select a sending method: a. Open the menus. b. Select the Send menu item in the leftmost menu. In most applications, the leftmost menu is named Record. c. Select Bluetooth, and then select OK. 3 Select the receiving device on the Discovery Results screen, and then select OK. The information is sent to the receiving device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Tip Create a category of Calendar events such as your child’s soccer schedule, and then send the entire category to your spouse’s device. Sending a category using Bluetooth technology Did You Know? When you send a category, the individual entries within the category (contacts, memos, photos, and so on) appear as unfiled items on the receiving device. 0 1 Select the category you want to send: a. Open an application. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Did You Know? You can send an application from an expansion card inserted into expansion slot. Tap the Send From pick list and select the expansion card. Sending an application using Bluetooth technology 0 1 Select the application you want to send: a. Go to Applications. b. Open the menus. c. Select Send on the App menu. d. Select the application you want to send.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Using the Send command with the VersaMail® application You can send information as an attachment to an email message using the Send command. Follow the procedures for sending information, a category, or an application. Select VersaMail in the Send With dialog box. The VersaMail® application opens, displaying a blank message with the information you want to send as an attachment.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Tip For best results when beaming, the devices should be between 4 and 39 inches (10 centimeters and one meter) apart, and there should be a clear path between them. Beaming Tip Beaming works best for smaller items. If you have larger items, you can use Bluetooth wireless technology. Expansion cards are convenient for sharing very large items.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information 2 Beam the information: a. Open the menus. b. Select the Beam menu item in the leftmost menu. The leftmost menu in most applications is named Record. c. When the Beam dialog box appears, point your device’s IR port directly at the IR port of the other device. IR port 3 Wait for the Beam dialog box to indicate that beaming is complete.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Tip Create a category of Calendar events such as your meeting schedule, and then beam the entire category to your business partner’s device. Beaming a category Tip When you receive a beamed item, you can file the item in a category using the Receive dialog box. 0 1 Select the category you want to beam: a. Open an application. b. From the list view, select the pick list in the upper-right corner and select the category you want.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Beaming an application 0 1 Select the application you want to beam: a. Go to Applications. b. Open the menus. c. Select Beam in the App menu. d. Select the location of the app from the Beam From pick list. e. Select the application you want to beam. NOTE You cannot beam an application that has a lock icon next to the application size.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information 2 Beam the application: a. Select Beam. b. When the Beam dialog box appears, point your device’s IR port directly at the IR port of the other device. IR port 3 Wait for the Beam dialog box to indicate that beaming is complete.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 22 Sharing Information Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with sharing information or with anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses In this chapter Adding an expense Choosing currency options Deleting expenses Tired of trying to re-create your business trip when you return? Expense makes it easy to keep track of what you paid for that dinner in New York with your new sales group.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Did You Know? Expense is not just for business. Use it to help plan your budget by figuring out how much you spend each month on things like entertainment and dining out. Adding an expense 0 1 Go to Applications and select Expense 2 Enter the expense: . a. Select New. Tip Add an expense simply by writing the first letter of the expense type. For example, entering D opens a dinner item with today’s date.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Tip Add extra information to your expense items. Select the item and select Details. Then select Note and enter the information. Managing Your Expenses 3 Enter the details of the expense: a. Select Details. b. Select each field where you want to enter information, and enter it. Category Select a category to sort your expenses. Tip Select Lookup in the Attendees list to pull names from Contacts.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Tip If you travel a lot, update the currency pick list, so that you can quickly get to the symbols you need. Choosing currency options Did You Know? Use separate categories for related expenses. For example, create a London category for a trip to London. After you file your expense report for the London trip, you can easily delete the related expenses with the Purge command.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Tip If you’re entering several expenses that all use the same currency, change the preset currency to that symbol to save time. Cont’d. b. Select one of the Currency pick lists and select the name of the country whose currency symbol you want to display. Currency pick list c. Select OK, and then select OK again. When you’re finished with those expenses, change it again to the next one you’ll use.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses 3 Choose the default currency: a. Select the Default Currency pick list. b. Select the symbol you want to appear when you add new expenses. c. Select OK. 0 Done Creating a currency symbol If the currency you want to use is not in the pick list of countries, you can create your own symbol. 0 1 Go to Applications and select Expense 2 Open the Custom Currencies dialog box: . a. Open the menus. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses 3 Create the custom symbol: a. Select a Country box. b. Enter the name of the country and the symbol that you want. c. Select OK, and then select OK again.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Deleting expenses Delete individual expenses, or an entire category of expenses at once. Deleting an individual expense 0 1 Go to Applications and select Expense 2 Select the expense you want to delete. 3 Delete the item: . a. Open the menus. b. Select Delete Item in the Record menu. 4 5 [ & ] OPTIONAL computer. Check the box to save an archive copy of the expense on your Select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Tip To combine expenses from different categories, rename one category to match the other category’s name. Deleting an entire category of expenses Did You Know? There is another way to delete a category. Select the Category pick list and select Edit Categories. Select the Delete command to delete the selected category and move all of its entries to the Unfiled category. 0 1 2 Go to Applications and select Expense .
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Did You Know? Customizing the expense list makes it easy to see how much you spent on each type of expense. For example, to see how much you spent on taxis, sort your expenses by type so that all your taxi expenses appear together in the list. Customizing the expense list Use categories to further refine your list. You can change the appearance of the expense list. 0 1 Go to Applications and select Expense 2 Select Show.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Working with Expense on your computer WINDOWS ONLY Use Expense on your computer to view and manage the expenses you create on your device. Check out the online Help in Palm® Desktop software to learn how to use Expense on your computer.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 23 Managing Your Expenses Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with Expense or anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 24 Performing Calculations In this chapter Calculator buttons Viewing recent calculations Related topics Whether you’re figuring the tip on a restaurant bill or balancing your checkbook, it’s always nice to have a calculator on hand. And because it’s part of your device, there’s no need to carry a separate calculator.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 24 Performing Calculations Tip Use the memory buttons to store and recall a number you enter in multiple calculations. Calculator buttons Tip If you make a mistake entering a number in the middle of a calculation, use the CE button to re-enter the number without starting the calculation over. Tip Open the Options menu and select Advanced Mode to display a scientific calculator. 0 Clear any value in the Calculator memory.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 24 Performing Calculations Did You Know? Viewing recent calculations is helpful when double-checking the math in your checkbook register. Viewing recent calculations Did You Know? Calculator History also has these functions: Clear Select to clear the calculator’s history. Copy Select to copy the history of calculations. Then paste them into another application by opening the Edit menu and selecting Paste in the other application.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 24 Performing Calculations Accessing different calculators Do you need a scientific or financial calculator? Your calculator has a variety of modes that can help you calculate formulas in a number of different areas. 0 1 Go to Applications and select Calculator 2 Access the advanced mode calculators: . a. Open the menus. b. Select Options, and then select Advanced Mode. You can now use the scientific calculator. c.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 24 Performing Calculations Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with Calculator or anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private In this chapter Choosing a security level Marking information as private Setting the level of privacy Using a password You probably wouldn’t leave your door unlocked at night, so why should it be any different with your device? When you think about the amount of personal and private information stored there, you’ll definitely want to protect it.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Choosing a security level There are a variety of security levels available for your device. Choose the level that provides the best mix of security and convenience. Activating no security features All entries are accessible to anyone who has your device. This includes entries that are marked private but are not masked or hidden.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Marking information as private Marking an entry as private is the first step in protecting your info. 0 1 Open an application. 2 Create a new entry, or select the entry that you want to make private. 3 Mark it as private: a. For existing Contacts, select Edit. Private box b. Select Details. c. Check the Private box. d. Select OK. e. In Contacts and Memos, select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Tip You can also set the level of privacy from within certain applications. Open the Options menu, select Security, and then select the level of privacy from the Privacy pick list. Setting the level of privacy Add further protection to your private entries by setting the privacy level (hidden/masked). Hiding or masking private entries 0 1 Open Security: a. Go to Applications. b. Select Prefs . c. Select Security.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Tip Use a password to protect confidential work or personal information. If your device is lost or stolen, this information will be safe. Keeping Your Information Private Cont’d. Masked entry Done Viewing an entry that is masked To open a masked entry, select the entry. If you have a password, enter it in the Show Private Records dialog box, and then select OK. When you close a masked entry, it remains masked.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Tip The best passwords consist of a mix of letters, characters, and numbers. Longer passwords are better than short ones. Any password you create is case-sensitive. Creating a password 0 1 Open Security: Password box a. Go to Applications. b. Select Prefs . c. Select Security. 2 Create a password: a. Select the Password box. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Tip In Palm® Desktop software, you can require password entry for private info to display. Open the Tools menu and select Options, and then select Security. 3 Confirm the password and enter a hint: a. Enter the password again, and then select OK. b. Enter a hint to help you remember the password if you forget it, and then select Done. 4 Select Done. Done Changing a password You can change your password at any time.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private 2 Enter your current password: a. Select the Password box. b. Enter the current password, and then select OK. 3 Change your password: a. Select OK. b. Enter a new password, and then select OK. 4 Confirm the password and enter a hint: a. Enter the password again, and then select OK. b. Enter a hint to help you remember the password if you forget it, and then select Done. 5 Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Deleting a password You can delete your password at any time. You must enter the current password before you can delete it. 0 1 Enter your password: a. Select the Password box. b. Enter the current password, and then select OK. 2 Delete your password: a. Select Unassign. b. Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Deleting a forgotten password If you forget your password, your device displays the password hint (if you entered one) to help you remember the password. If you still can’t remember the password, you can delete it from your device. Deleting a forgotten password also deletes all entries marked as private.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private 3 Delete the forgotten password: a. Select Lost Password. b. Select Delete Password. 4 5 Synchronize your device with your computer to restore any private entries that were deleted. [ & ] OPTIONAL Create a new password.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 [ ! ] Before You Begin To use the locking feature, you must first create a password for your device. Tip To start your device when it is locked, turn it on. Enter your password, and then select Done. Keeping Your Information Private Locking your device Protect the entire contents of your device, whether marked private or not, by using your password to lock your device. You can set your device to lock automatically, or you can lock it manually.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private 3 Select one of these lock options: Never Always leave your device unlocked. When power is off Automatically lock your device whenever you turn it off. At a preset time Set a time when your device will automatically lock. After a preset delay Set a period of inactivity after which your device will automatically lock. 4 Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Locking your device manually 0 1 Open Security: a. Go to Applications. b. Select Prefs . c. Select Security. Lock 2 Select Lock. 3 Select Lock Device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 [ ! ] Before You Begin To use Quick Unlock, you must first create a password for your device. Tip You can change a Quick Unlock combination at any time. Follow the same steps you used to create the combination. Keeping Your Information Private Using Quick Unlock You can unlock your device by creating a special combination sequence with the 5-way navigator—similar to the combination you use to open a padlock.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private 3 Create a Quick Unlock combination sequence: a. Use the 5-way or tap the onscreen navigator to create a combination. For example, you might choose Left-Right-Left as a combination. b. Select OK. 4 Select Done. Done LifeDrive from palmOne When your device is locked, you can now unlock it by using the Quick Unlock combination, or by entering your password.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Deleting your Quick Unlock combination 0 1 Open Security: a. Go to Applications. b. Select Prefs Quick Unlock box . c. Select Security. 2 Open the Quick Unlock dialog box: a. Select the Quick Unlock box. b. If necessary, enter your password, and then select OK. 3 Delete the Quick Unlock combination: a. Select Unassign. b. Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 [ ! ] Before You Begin To use encryption, you must first create a password for your device. Keeping Your Information Private Encrypting your information You can encrypt selected information whenever your device locks. This means that your information is scrambled so that it cannot be read. When you unlock your device and enter your password or Quick Unlock combination, the encrypted information is unscrambled.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private 2 Open the Encrypt Data dialog box: a. Select Options. b. Check the Encrypt data when locked box. c. Select Choose Applications. 3 Select the applications you want to encrypt, and then select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Tip Synchronize your device with your computer frequently to prevent loss of information if intrusion protection is triggered. Did You Know? Incorrect Quick Unlock attempts are not included in the intrusion protection counter. Keeping Your Information Private 4 5 [ & ] OPTIONAL To encrypt only the private entries in the applications you selected, check the Encrypt private records only box. Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private 0 1 Open Security: a. Go to Applications. b. Select Prefs . c. Select Security. 2 Set the number of password attempts: a. Select Options. b. If necessary, enter your password, and then select OK. c. Select the Intrusion Protection box. Intrusion Protection box d. Enter the number of password attempts that are allowed before selected information on your device is deleted.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Tip The number of password attempts must be between 5 and 99. Keeping Your Information Private 3 Select the information that is deleted after the set number of failed attempts: a. Select the Delete pick list and select one of these options: No Data No information is deleted after the set number of failed attempts. Private Records All entries marked private are deleted after the set number of failed attempts.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 25 Keeping Your Information Private Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with private entries or anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information In this chapter Adding a category Renaming a category Deleting a category Placing information in a category Viewing information by category Related topics If you’re like most people, you use your device to manage your work life and your personal life. Yet these two areas contain so many details: your children’s after-school activities, your conference schedule, your shopping list for the week, and entertainment.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Did You Know? You can have up to 15 categories in an application. Adding a category Tip Colors make it easy to find the info you need in Calendar. You can add categories in many applications: Contacts, Expense, Memos, Note Pad, Tasks, and palmOne™ Media. (In palmOne Media, categories are called albums.) Place individual entries in these categories to easily get to a group of related items.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Tip If you want to combine items in different categories, rename one category to the other category name. Renaming a category Did You Know? Some categories, like All and Unfiled, come with your device and cannot be changed. 0 1 • To rename a category within an application, open that application. • To rename a category for applications, go to Applications. 2 Rename the category: a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Tip In Expense, you can delete a category, including its contents, with the Purge command. Deleting a category If you delete a category, the items in that category will move to the Unfiled category. 0 1 • To delete a category within an application, open that application. • To delete a category for applications, go to Applications. 2 Delete the category: a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Tip You can also enter new information into a category by opening the application, and then selecting the category from the upper-right corner. Select New and enter the information. Placing information in a category You can place individual entries into categories within an application. For example, you may want to place some of your contacts in a category called Medical.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Tip To place an entry in a different category, simply select a different category from the Category pick list. Using Categories to Organize Information 5 Place the entry in a category: a. Select a category from the Category pick list. Category b. If necessary, select OK. c. If necessary, select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Placing an application in a category 0 1 Go to Applications. 2 Open the Category dialog box: a. Open the menus. b. Select Category in the App menu. 3 Place the application in a category: a. Select the pick list next to the application you want to place in a category. FPO b. Select a category, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Tip In Applications view, scroll through the categories by pressing Right or Left on the 5-way navigator. To view all of the applications on your device, select the All category. Viewing information by category Tip Scroll through the categories in Contacts by repeatedly pressing the Contacts button. 0 1 • To view entries by category, open an application that contains categories.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 26 Using Categories to Organize Information Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with categories or anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings In this chapter Checking the current date and time Setting the primary location Choosing secondary locations for other time zones Forget your watch? Or just forget to reset it when you landed in Toronto? Neither matters, as long as you have your device. Not only can you rely on it for the correct time, but you can even set an alarm so you don’t miss that early flight back home.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 27 Managing Clock Settings Key Term Primary location Typically a city in the time zone in which you live. Checking the current date and time You can easily check the current date and time by going to Applications and selecting World Clock to display the date and time. Setting the primary location In World Clock, you can set the location, date, and time for a primary location.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Did You Know? When the Daylight Savings settings are active, the time changes according to the rule for the primary location. For example, in North America, the time changes at 2:00 a.m.; in Europe, it changes at 1:00 a.m. Setting the date and time for the primary location You can set the date and time in Preferences, as you did during the initial setup of your device, or in World Clock.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings 4 Set the time: a. Select the Set Time box. Hour Minute b. Select the hour and minute boxes, and then select the arrows to change them. c. Select AM or PM, and then select OK. 5 Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Tip If you have friends, family, or colleagues in another time zone, select a city in their zone as your secondary location. When you need to contact them, you can easily check to see what time it is where they are. Choosing secondary locations for other time zones Set World Clock to display the date and time for two other locations. 0 1 2 Go to Applications and select World Clock .
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Tip If you know what you’re looking for in a long pick list, use Graffiti® 2 writing to find it faster. Enter the first letter of the word, and then locate your item. Modifying the locations list You can edit the locations list so that the locations you use most often are easy to find. Adding new locations 0 1 Go to Applications and select World Clock 2 Open the Edit List dialog box: . a. Select a location pick list. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings 4 [ & ] OPTIONAL Select each setting you want to change. Name Enter the name of the location. Time Zone Select the time zone for the location. Daylight Saving Time Check for your device to automatically adjust the date and time for Daylight Saving Time in this location. Start and End dates Select the boxes to change the start and end dates of Daylight Saving Time, if necessary. 5 Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Deleting a location 0 1 2 Go to Applications and select World Clock . Select the location you want to delete: a. Select a location pick list. b. Select Edit List. c. Select a location, and then select Remove. 3 Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Did You Know? Use World Clock to set an alarm within the next 24 hours. Set alarms outside of this timeframe in Calendar. Setting the alarm clock Did You Know? Remember to put your device on local time. If you travel from San Francisco to London, make London your primary location so that all your alarms ring on time, instead of eight hours late. 0 1 Go to Applications and select World Clock 2 Set the alarm: . a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Tip To turn off an alarm before it sounds, select the Alarm box, and then select Alarm Off. Managing Clock Settings 3 [ & ] OPTIONAL Select the alarm sound and volume: a. Open the menus. b. Select Options, and then select Alarm Preferences. c. Select the pick lists to select the alarm sound and volume. NOTE This volume setting does not affect the other sounds on your device, including the alarms you set in Calendar.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Changing the clock display 0 1 Go to Applications and select World Clock 2 Open the Display Options dialog box: . a. Open the menus. b. Select Options, and then select Display Options. 3 Select any of the following options, and then select OK: Show Multiple Locations Display the secondary locations. Deselect it to display only the primary location. Show Date Display the date in World Clock.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 27 Managing Clock Settings Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with World Clock or anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device In this chapter Customizing Favorites View Customizing Applications View Making the screen easier to read Assigning a button to your frequently used applications Although customizing your device is optional, it’s like changing the preset radio stations in your car.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Customizing Favorites View You can personalize Favorites View by changing the background image to your favorite photo. You can also change the entries to those you use most often. Changing the background photo in Favorites View Use your favorite photo as the background in Favorites View. 0 1 Go to Favorites. 2 Open the Display Options dialog box: a. Open the menus. b. Select Options, and then select Display Options.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Did You Know? You can move a favorite to a different location on the Favorites list by opening the Favorite menu and then selecting Rearrange Favorites. Drag the favorite you want to the new location. Tip You can also tap and hold on the favorite you want to change. Customizing Your Device 4 Adjust the fade setting so that the text is easy to read against the photo, and select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 3 Change the favorite: a. Select the favorite type from the Type pick list: application, file/folder, or web link. b. Select the application from the Original pick list, select to browse to the file or folder, or select to enter the web address you want. c. Enter a name for your new favorite and select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Customizing Applications View Use your favorite photo as the background in Applications View. You can also display your application icons in list format with small icons so that you can see more applications without scrolling. 0 1 2 Go to Applications. Open the Display Options dialog box: a. Open the menus. b. Select Options, and then select Display Options.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 5 Select a photo for the background: a. Check the Background box. b. Select the picture box. c. Select a picture. d. Select Done. e. Adjust the fade setting so that the text is easy to read against the photo. f. Select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Making the screen easier to read In many applications, you can change the font style to make text easier to read. There are four font styles available. In certain lighting conditions, you may also need to adjust the brightness to read the information on the screen.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 0 1 Open an application. 2 Open the Select Font dialog box: a. Open the menus. b. Select Options, and then select Font. 3 Select the font style you want to use, and then select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Adjusting the brightness 0 1 2 Tap System Info on the status bar. Drag the slider to adjust the brightness level, and then tap outside the dialog box.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Changing screen colors Choose a new set of text and background colors for all your applications. 0 1 Open Color Theme Preferences: a. Go to Applications. b. Select Prefs . c. Select Color Theme. 2 Select a theme, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Changing handedness orientation of the screen The Handedness preferences enable you to select right-hand or left-hand orientation when you rotate the screen into landscape mode. 0 1 Open Handedness Preferences: a. Go to Applications. b. Select Prefs . c. Select Handedness. 2 Select your orientation, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip To restore all the buttons to the original palmOne settings, select Default. Assigning a button to your frequently used applications Did You Know? You can assign input area icons to different applications also. Tap and hold the input area icon and select an application from the dialog box.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 » Key Term Full-screen pen stroke A stroke that is drawn from the bottom of the input area to the top of the screen. You can use this stroke as a quick way to do a selected task, such as opening the Graffiti® 2 help screen. Tip If you have purchased an external modem accessory (sold separately), you can also assign the sync button on the modem by selecting the second pick list. Customizing Your Device 3 Assign the full-screen pen stroke: a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Did You Know? The location you select also appears as the primary location in World Clock. Setting the date and time You can set the date, time, and location for all the applications on your device that require this information. You can also select the format in which the date, time, and numbers appear. Selecting a location You can set the current date and time based on your location.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip You can rename the location to the city where you live. Select the Name field, and then modify the location name. Customizing Your Device 2 Select the location: Name field a. Select the Location pick list, and select a city in your time zone. If you found a city in the list, go to step 3. No nearby city? Select Edit List, and do steps b through e. b. Select Add. c. Select a city in your time zone, and then select OK. d.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Resetting the date and time In most cases you won’t need to reset the date and time. However, you may need to do this if you do a hard reset on your device. 0 1 Open Date & Time Preferences: a. Go to Applications. b. Select Prefs . c. Select Date & Time. 2 Select the location.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 3 Set the date: a. Select the Set Date box. Year arrows b. Select the arrows to select the current year. c. Select the current month. d. Select the current date. 4 Set the time: a. Select the Set Time box. b. Select the hour and minute boxes, and then select the arrows to change them. c. Select AM or PM, and then select OK. NOTE If you’re using a 24-hour clock format, you won’t see the AM and PM options. 5 Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Selecting formats for dates, times, and numbers Would you rather see the time displayed in a 24-hour format, or dates that begin with the month or year? Use the Formats Preferences screen to change these settings and to apply them to all the applications on your device. You can quickly choose the preset formats based on geographic regions where you might use your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip The country setting changes only the way the date and time look. It doesn’t change your device’s time to that country’s time. To do that, go to Date & Time Preferences or to World Clock. Customizing Your Device 2 Select a country: a. Select the Preset to box to open the Set Country dialog box. b. Select a country. c. Select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Did You Know? You can change the input area anytime by tapping Input on the status bar. Customizing the way you enter information Your device lets you choose how you enter information. You can choose the input area or the writing area, choose Graffiti 2 strokes, and create shortcuts to make entering information faster.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip Right after you write a character, your device interprets a quick tap on the screen as a period character. If you want to tap a button, either wait a few seconds or tap the Full-screen writing icon on the status bar. Customizing Your Device 3 [ & ] OPTIONAL Uncheck the Show Graffiti Strokes box if you don’t want to have the Graffiti strokes shown as you write a character in the input area.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 2 Select alternate strokes: a. Tap a character to view its alternate stroke. b. Check the box to use the alternate stroke, and then select Done. 3 Repeat step 2 for each stroke you want to reassign, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip You may want to add a space character after the last word in your ShortCut text. This way, a space automatically follows the ShortCut text. Setting up ShortCuts Tip To learn how to use ShortCuts while entering information, see Writing Graffiti 2 ShortCuts. Did You Know? Your ShortCuts are backed up on your computer when you synchronize.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip The ShortCut Text can be 45 characters long. That’s long enough for a name whose spelling you always forget or a complex email address. Customizing Your Device 2 Create a ShortCut: a. Select New. b. On the ShortCut Name line, enter the abbreviation. c. On the ShortCut Text line(s), enter the text you want to insert when you write the abbreviation. d. Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip To delete a ShortCut, open ShortCuts Preferences and select the ShortCut. Select Delete, select Yes, and then select Done. Changing ShortCuts After you create a ShortCut, you can modify it at any time. 0 1 Open ShortCuts Preferences: a. Go to Applications. b. Select Prefs . c. Select Shortcuts. 2 Edit the ShortCut: a. Select the ShortCut you want to change. b. Select Edit. c. Make your changes. d.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 28 Customizing Your Device Key Term Touchscreen Another name for your device’s screen and the internal circuitry that enables it to respond appropriately to taps. Correcting problems with tapping Is your screen not responding to taps? Are you getting unexpected results when you tap? For example, when you tap the number keyboard icon, does the Bluetooth® dialog box open instead? If this happens, it’s time to align the screen.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip You can choose different types of sounds for Calendar, Tasks, and World Clock. Go to the application, open the Options menu, and then select Preferences. Selecting sound settings Are sounds too soft or too loud? Set the volume levels for the system, game, and alarm tones, or turn sounds off altogether with the Silent profile.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip In addition to entering owner information, you can assign a name to your device for Bluetooth communication. Entering your owner information Did You Know? If you use Security Preferences to turn off and lock your device with a password, your owner info appears when you select the Owner button the next time you turn on your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip You can also save battery power by turning Keylock on to prevent your device from turning on accidentally. Conserving battery power You can save battery power by adjusting the Power Preferences settings. NOTE The memory on your device is designed to store your information even if the battery becomes drained to the point that you cannot turn on your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 2 Select the pick lists to change any of the following settings, and then select Done. Auto-off after Select how quickly your device automatically turns off after a period of inactivity: 30 seconds, 1 minute, 2 minutes, or 3 minutes. On while charging Select whether your device stays on continuously when it is connected to the AC charger.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 28 Customizing Your Device Tip You can use your device’s built-in Bluetooth wireless technology to connect to other devices without using Connection Preferences. Connecting your device to other devices Key Term ISP Acronym for Internet service provider. This is the service you use to connect to the Internet, such as AOL, CompuServe, or Earthlink. Did You Know? You cannot rename or delete the preset connection settings.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 2 Open the Edit Connection dialog box: a. Select the IR to PC/device connection. b. Select Edit. 3 Change the speed setting: a. Select Details. b. Select the Speed pick list and select the appropriate speed. c. Select OK. d. Select OK again, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip To delete a connection that you created, select it on the Connection Preferences screen, and then select Delete. Creating your own connection settings If none of the preset connection settings are close to what you need, or if you’re already using all the connections as they are, you can create a new connection. 0 1 Open Connection Preferences: a. Go to Applications. b. Select Prefs . c. Select Connection.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip You can also customize Bluetooth connection settings. Customizing Your Device 3 Enter the basic settings: Name Enter a name for your connection settings. This name will appear on the Connection Preferences screen so that you can select your connection later. Connect to Select the type of device you want to connect to: PC, Modem, or Local Area Network.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 4 Enter the details settings: a. Select Details. b. Select the Speed pick list and select the appropriate speed. c. Select the Flow Ctl pick list and select whether the connection uses flow control: Automatic Your device determines when to use flow control. On Flow control is always on. Off Flow control is always off. d. For a modem connection, enter the initialization string. e. Select OK.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip If your phone doesn’t appear on the list, you need to install the phone settings for your phone onto your device. Connecting your device to a mobile phone Phone Preferences let you configure your device to exchange messages and dial phone numbers when your device is connected to a GSM mobile phone (sold separately). The GSM mobile phone account must also include data services. 0 1 Open Phone Preferences: a.
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SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip Instead of creating a new profile, you can copy an existing profile and change the settings. Select the profile you want to copy, and then open the Service menu and select Duplicate. Customizing Your Device 2 Service Select the Service pick list and select your ISP or your dial-in server type from the list. If your ISP or server type isn’t on the list, select New and enter a name for the service profile. User Name Enter your username.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Tip It’s a good idea to add at least three commas before your calling card number to allow for the cue delay. Each comma delays transmission of your calling card number for two seconds. Customizing Your Device Cont’d. b. Enter any of the following settings, and then select OK: Phone # Enter the phone number for your ISP or dial-in server.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip To see expanded Service Connection Progress messages, press Down on the 5-way. To see more information, open the Options menu and select View Log. Connecting to your service After you set up your Connection and Network Preferences, establishing a connection to your ISP or your company’s network (dial-in server) is easy. 0 1 Open Network Preferences: a. Go to Applications. b. Select Prefs . c. Select Network.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Adding details to a service profile If you’re using one of the predefined service profiles, you probably need to enter only your username, password, and telephone number. If you’re creating a new service profile, you may need to use the Details dialog box to add more information to your service profile. 0 1 Open Network Preferences: a. Go to Applications. b. Select Prefs . c. Select Network. 2 Open the Details dialog box: a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 » Key Term DNS Domain name system. The Internet uses this system to translate the names of host computers into IP addresses. A DNS number identifies the server that handles the translation. Customizing Your Device 3 NOTE Ask your ISP or system administrator if you need information on any of these settings. Connection type Select the pick list and choose the communication protocol for this service: PPP, SLIP, or CSLIP.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Deleting a service profile 0 1 Open Network Preferences: a. Go to Applications. b. Select Prefs . c. Select Network. 2 Delete the service you want to delete: a. Select the Service pick list and select the service you want to delete. b. Open the menus. c. Select Delete in the Service menu. d. Select OK, and then select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip Windows You can also create login scripts with a text editor on your desktop computer. Create a file with the extension PNC, and then install the file on your device using Quick Install. Creating login scripts Did You Know? Your login scripts can also use non-ASCII and literal characters. A login script is a series of commands that automates logging in to a network server—for example, your corporate network or your ISP.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 2 Open the Login Script dialog box: a. Select the Service pick list and select the service you want to add a script to. b. Select Details. c. Select Script. 3 Select the End pick list and select one of the following commands from the list: Wait For Tells your device to wait for specific characters from the server before executing the next command.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Cont’d. Send Transmits specific characters to the server that you’re connecting to. Send CR Transmits a carriage return or line feed (LF) character to the server. Send User ID Transmits the User Name field from Network Preferences. Send Password Transmits the Password field from Network Preferences. If you didn’t enter a password, this command prompts you to enter one.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tip For more info on creating plug-in applications, contact Developer Support at PalmSource. Adding plug-in applications You can create plug-in applications containing script commands that extend the functionality of the built-in script commands. A plug-in application is a standard PRC application that you install on your device just like any other application.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 [ ! ] Before You Begin You must purchase and install a compatible VPN client onto your device. You also need the VPN settings from your corporate system administrator. Did You Know? Once you have installed and set up a VPN, you can connect or disconnect VPN from within the web browser.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device 2 Set up a VPN account on your device: a. Select the Add Account box. b. Follow the instructions to enter the settings provided by your corporate system administrator. c. Select Done.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Establishing a VPN connection 0 1 Open VPN Preferences: a. Go to Applications. b. Select Prefs . c. Select VPN. 2 Establish a VPN connection: a. Select a VPN account from the VPN Account pick list. b. Select Connect VPN. c. If prompted, enter your VPN username and password.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Ending a VPN connection 0 1 Open VPN Preferences: a. Go to Applications. b. Select Prefs . c. Select VPN. 2 Select Disconnect VPN.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 28 Customizing Your Device Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Support If you’re having problems with customization or with anything else on your device, go to www.palmOne.com/ support.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device In this chapter What type of expansion cards can I use? How can expansion cards help me? A Chinese proverb says, “Life just gives you time and space; it's up to you to fill it.
SECOND DRAFT palmOne, Inc. Confidential » CHAPTER 29 Expanding Your Device Key Term SDIO An acronym for Secure Digital input/ output. What type of expansion cards can I use? Tip Looking for a handy way to carry your expansion cards? You can purchase a variety of carrying cases. Visit www.palmOne.com/ mylifedrive and click the Accessories link. Your device is compatible with SDIO, SD, and MultiMediaCard expansion cards. SDIO expansion cards let you add accessories to your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Tip To prevent damaging the card and the info on it, always wait for your device to finish writing to the expansion card before you remove the card from the slot. Removing an expansion card NOTE Your device comes with a dummy card inserted into the expansion card slot. You must remove this card before you can put a real card into the slot. 0 1 2 Push lightly against the card with your thumb until you hear the confirmation tone.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Inserting an expansion card 0 1 2 Insert the card into the expansion slot with the label side facing the front of the device. Push the card in with your thumb until you feel the card “click” in place and hear the confirmation tone. NOTE No confirmation tone? Check the Sounds & Alerts Preferences to make sure the System Sound setting is turned on.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Did You Know? You can install applications and other files to an expansion card during synchronization. Opening an application on an expansion card Tip When the highlight on Applications View is not active, you can press and hold the Select button to open the category pick list.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Tip Use LifeDrive™ Manager (Windows only) to install applications and transfer folders and files from your Windows computer to an expansion card. Opening files on an expansion card You can open files on an expansion card when you insert the card into the expansion slot. 0 1 Open the application associated with the files you want to open. 2 Insert the expansion card. 3 Select the entry you want to view.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Tip Reading and writing info on an expansion card uses more battery power than doing the same task on your device. If you have enough space on your device, consider copying the info to your device. Viewing card information It’s easy to forget which files you put on a particular expansion card.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Tip You can also use the Files application to rename your card. Renaming a card The expansion card name appears in the category pick list and in other lists that let you choose where to store your info. When you buy a new card, give it a name that helps you remember what’s on the card. You can rename the card later if you decide to store different info on the card. 0 1 Insert an expansion card.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Tip If you use a card reader to view your card on a computer, the file names may differ from the names you see on your device. Copying applications to an expansion card Did You Know? Some applications, such as Media, let you copy or move info between your device and an expansion card. See the information on each application for details. 0 1 Insert the expansion card, and then go to Applications. 2 Open the Copy dialog box: a.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Removing all information from a card Formatting a card removes all of its info and prepares it to accept new applications and files. [ ! ] IMPORTANT We do not recommend formatting backup cards. Formatting removes the backup application and turns the card into a blank memory card. 0 1 Insert an expansion card. 2 Go to Applications and select Card Info 3 Format the card: . a. Open the menus. b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 29 Expanding Your Device Tips & Tricks Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device Your device is designed to be rugged and reliable and to provide you with years of trouble-free service. Taking care of your device helps keep it working properly and ensures that it’s available when you need it. Device do’s and don’ts To protect your device from damage and ensure reliable performance, follow these guidelines. Device do’s • Always store your device in the included pouch when not in use.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device • Be sure to get rid of any static electricity buildup before you connect your device to any cable or accessory. • If you are using your device in Drive Mode for an extended period of time or you are using the Camera Companion application, or if the battery is low while in Drive Mode or while using Camera Companion, keep your device connected to the AC charger plugged into a power outlet.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device Resetting your device On rare occasions your device may not respond when you press a button or tap the screen. In this case, you need to reset your device. Doing a soft reset A soft reset tells your device to stop what it’s doing and start over again. None of your information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if needed.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device Doing a hard reset Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your information from your device. [ ! ] IMPORTANT A hard reset deletes all records and entries stored on your device, including the username that identifies the device. This is another reason why it's important to synchronize often, so you have an up-to-date backup available.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device Restoring your information after a hard reset If you synchronized before doing a hard reset, you can now put that information back on your device. However, you may need to re-enter some of your personal settings, as well as your colorcoded categories in Calendar. WINDOWS ONLY 0 1 Open the Custom menu in the HotSync® application: a. Click the HotSync Manager the screen. icon in the taskbar in the lower-right corner of b.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device 3 Set the transfer options: a. Select an application in the Conduit list, and then click Change. b. Select Desktop overwrites device. NOTE This change applies only to the next synchronization. c. Click OK. 4 5 Repeat step 3 for the other applications in the list that you want to restore, and then click Done. Synchronize your device with your computer.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 30 Maintaining Your Device My Device Make your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/ mylifedrive. Related topics Click a link below to learn about these related topics: Managing Info Creating a backup of your information Customizing Customizing your device again after doing a hard reset Support If you’re having problems with resets or with anything else on your device, go to www.palmOne.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. Setup Nothing happens when I insert the CD. WINDOWS ONLY 1. Click Start on your computer, and then select Run. 2. Click Browse and navigate to your CD-ROM drive. 3. Select Autorun, click Open, and then click OK. I cannot install Palm® Desktop software.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions • Run ScanDisk (or another disk verification tool) on your computer. • Install the latest Windows software updates to your computer. • If you are upgrading from an older Palm Powered™ device, remove any previous version(s) of Palm® Desktop software by clicking Start, navigating to Settings, and clicking Control Panel. Click Add or Remove Programs. • Uninstall and then reinstall the current version of Palm Desktop software.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Device [ ! ] IMPORTANT Do not open your device; there are no serviceable parts inside. Opening your device voids the warranty and is not recommended under any circumstances. I want to see how much battery life I have left. A battery icon appears at the top of Favorites and Applications views. Check the icon periodically to see if your device needs to be recharged.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Tip After a soft reset, the Preferences screen appears with the Date & Time option highlighted so you can reset the date and time if necessary. • Keep your device connected to the AC charger plugged into a power outlet when using Drive Mode or Camera Companion for an extended period of time. • Respond to or cancel alerts promptly. • Turn off Bluetooth® wireless technology and Wi-Fi functionality when not in use.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Tip When you purge or delete items, you are given the option to save an archive copy on your computer the next time you synchronize. If your device does not respond after a soft reset, you need to perform a hard reset. If your device still does not respond after a reset, check your third-party applications for incompatible applications. I don’t see anything on my device’s screen.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions My device is not making any sounds. Check the System, Alarm, and Game Sound settings. I get a blank screen when I reset my device. It takes a little while for your device to reset when you press the reset button. Resetting is done when the Date & Time Preferences screen appears. The current date and time are incorrect. The current date and time are tied to the Location setting.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions • Some of the applications that come with your device are not preinstalled. You need to install these extra applications from the software installation CD. • If you have an expansion card inserted in the expansion slot on your device, the application you want may be installed on the card instead of on your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions • Write Graffiti 2 strokes for lowercase letters in the left side, strokes for capital letters in the middle, and strokes for numbers in the right side of the Graffiti 2 writing area. • Make sure that Graffiti 2 is not in shift mode or in Punctuation Shift mode. The info I entered does not appear in an application. • Check the Categories pick list in the upper-right corner of Applications View.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Tip Need more help with synchronizing your device? Open Palm Desktop software, go to the Help menu, and select HotSync Online Troubleshooting Guide. Synchronizing I can’t synchronize my device with my computer. NOTE You must install the software installation CD before you can synchronize. • Make sure the USB sync cable is connected securely. • Make sure the date on your computer matches the date on your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 [ ! ] Before You Begin You must have completed CD installation and chosen Palm Desktop software as your desktop application for synchronization in order to switch to Outlook. Note that you can choose Outlook as your synchronization software for Contacts, Calendar, Tasks, and Memos during CD installation. Common Questions When I synchronize, nothing happens on Palm Desktop software, and my device times out. • Perform a soft reset.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions I can’t synchronize my device with Microsoft Outlook. WINDOWS ONLY NOTE If you choose to synchronize your device with Outlook, information from Contacts, Calendar, Tasks, and Memos is synchronized with info in Outlook. Other information, such as voice memos and notes, is synchronized with info in Palm Desktop software. • Click the HotSync Manager icon and select Custom.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions • Your device may not be able to recognize the virtual serial port on your Windows computer. Try validating the virtual serial port you’re using, or create a different virtual port and change the HotSync Manager settings to use the new virtual port. To change the virtual serial port, click the HotSync Manager icon . Select Setup, and then select the Local tab. Select a port from the Serial port pick list.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions I can’t open the HotSync Manager. On a Windows computer, uninstall Palm Desktop software from your computer, and then reinstall the software from the software installation CD. On a Mac computer, just reinstall Palm Desktop software. When I synchronize, I receive the 8009 error message: An application has failed to respond to a HotSync notification. WINDOWS ONLY The 8009 error indicates that the Windows registry is corrupt.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions When I add a zipped file (ZIP) to Quick Install, some of the files don’t appear in the Quick Install list. Unzip the file with a file compression utility, such as WinZip, and then add the unzipped files to Quick Install. I receive an authentication error when I try to synchronize wirelessly through a LAN access point.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions LifeDrive Manager/Drive Mode I can’t move or copy files using LifeDrive Manager. WINDOWS ONLY • Make sure your device is connected securely to the USB sync cable, and that the cable is connected to a USB port on the back of your computer. • Make sure no other applications—such as HotSync Manager or Pocket Tunes™—are using the USB sync cable. To check, press the Home button .
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions I made updates to a file on my device, but when I synchronize, the changes don’t show up in the file on my computer. If you use LifeDrive Manager to transfer a file or folder to your device, you must select whether that item synchronizes. You can either select the Keep synchronized option during file transfer, or make the file or folder a sync item once it is on the hard drive.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions My device and/or the expansion card is not showing up as a drive in Windows Explorer or My Computer when I have the device in Drive Mode. WINDOWS ONLY When you turn on Drive Mode, connect your device to your computer, and then open My Computer or Windows Explorer, the window you open shows two new drives. These drives are assigned the next available drive letters, for example, E:, F:, and so on.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Time zones don’t appear on my Palm Desktop software. Palm Desktop software does not recognize time zones. Only Outlook recognizes times zones. I set the global time zone preference, but only some of my events are responding to my time zone change. Only new events created after the preference is set are affected. The events you created earlier without time zones do not have the time zone set.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Note Pad I’m having problems listing notes the way I want to see them. If you cannot manually arrange the order of notes on the list screen, select Preferences from the Options menu and make sure that Sort by is set to Manual. If you choose to view your notes alphabetically on Palm Desktop software and then synchronize, the notes on your device still appear in the order defined in the Preferences setting.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Pocket Tunes™ I would like better-quality sound during playback. You can save music files in either MP3 or RMJ format. RMJ is a proprietary format used by the RealPlayer desktop. In either case, saving at a lower bit rate creates a smaller file size, but also gives a lower playback quality. Increase the bit rate to improve playback sound quality, but remember that this increases file size. My music file stutters during playback.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Connecting wirelessly My passkey is rejected when I attempt to form a trusted pair with my mobile phone. Some mobile phones require that you enter the passkey within a specific time frame. Make sure you have a passkey in mind and that you enter it immediately when prompted. If your passkey is rejected, your phone may have a preassigned passkey; see the documentation included with your phone for information.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions If the connection is not successful, try the following steps: • Make sure that your phone is equipped with Bluetooth technology, that Bluetooth technology is enabled, and that the power is on. • You may need to set up a connection with your phone. See the documentation included with your phone for assistance with completing the connection setup process. My phone connection drops before I finish using it.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions The VersaMail application ® I am having problems accessing my account. Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems using the account, verify that the account complies with your email provider’s requirements by following these steps: • Verify both your password and your username for your email account.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Auto Sync is not working. • If Auto Sync is occurring and you turn your handheld off or the connection to your email service provider is disconnected, Auto Sync fails. • If you are attempting Auto Sync over a network, you must be in range of a network access point for Auto Sync to work. I can receive email fine, but am having problems sending email.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions My vCard or vCal email attachment isn’t forwarding correctly. WINDOWS ONLY Palm Desktop software provides several features that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings: 1. Click Start on your computer, and then select Settings. 2. Select Control Panel. 3.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Privacy I’ve made records private, but I can’t remember my password to display them. First, use the password hint to try to remember the password. If this doesn’t help or if you do not have a password hint, you can use Security Preferences to delete the password, but your device deletes all entries marked as private.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Sharing I can’t beam information to another device or other device. NOTE Depending on the receiving device model, not all information may be sent correctly. • If you are beaming to another Palm Powered device, confirm that your device and the other device are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path between the two devices is clear of obstacles.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions When someone beams information to my device, I get a message telling me it is out of memory. • Your device requires at least twice the amount of memory available as the info you are receiving. For example, if you are receiving a 30KB application, you must have at least 60KB free. • Purge old Calendar events and delete unused or unnecessary applications. I cannot send information to another Bluetooth device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions Problems with incompatible applications palmOne, Inc. works with developers of third-party add-on applications to ensure the compatibility of these applications with your device. Some third-party applications, however, may not have been upgraded to be compatible with your device.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions The following procedures erase all information from your device. Before removing the applications, do a full sync to back up the contents of your device to your computer. 1. On a Windows computer, open the palmOne folder on your computer, and then open the user folder for your device. User folder names are often abbreviated as last name, first initial. On a Mac computer, locate the folder Home/Documents/Palm/Users//Backups.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 31 Common Questions d. Synchronize your device with your computer. e. Operate your device and try to replicate problem operations. f. Do one of the following: • If installing the application re-creates your problem, remove the application and contact the application developer for a solution. Continue to reinstall your applications one application at a time to make sure another application is not creating a problem.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 32 Getting Help This guide is meant to tell you everything you need to know to set up, customize, and use your device. However, you may occasionally run into an issue that is not addressed in this guide. Here are some resources to help you if that happens.
SECOND DRAFT palmOne, Inc. Confidential CHAPTER 32 Getting Help Technical support If, after reviewing the self-help resources, you cannot solve your problem, go to www.palmOne.com/support or send an email to your regional Technical Support office. Before requesting technical support, please experiment a bit to reproduce and isolate the problem.
SECOND DRAFT palmOne, Inc. Confidential Product Regulatory Information FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
SECOND DRAFT palmOne, Inc. Confidential Exposure to radio frequency energy (SAR) In order to comply with FCC RF exposure safety guidelines, this device and its antenna must not be colocated or operating in conjunction with any other antenna or transmitter. The user of this device should ensure that the operation of this device is in compliance with these provisions. FCC ID: O3W830 Responsible Party: Tungsten™ Product Family palmOne, Inc. 400 N. McCarthy Blvd.
SECOND DRAFT palmOne, Inc. Confidential Meets the following European Council Directives: • 89/336/EEC (EMC Directive) • 99/5/EC (R&TTE Directive) • 73/23/EEC (Low Voltage Directive). Conforms with the following specifications: • EN 55024: 1998 (Emissions & Immunity) • EN55022:1998, CISPR 22 1997, Class B Radiated and Conducted Emissions • IEC 61000-4-2, A1 1998-01, ESD Immunity, 4kV Contact, and 8kV Air Discharge • IEC 61000-4-3: 1995 RF Immunity, 80-1000MHz, 3V/M, 1kHz, 80% A.M.
SECOND DRAFT palmOne, Inc. Confidential Battery Warning Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance with your local regulations. Varning Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
SECOND DRAFT palmOne, Inc. Confidential Intrinsic Safety Warning Warning – Explosion Hazard • Substitution of components may impair suitability for Class I, Division 2; • When in hazardous location, turn off power before replacing or wiring modules, and, • Do not disconnect equipment unless power has been switched off or the area is known to be nonhazardous. Wireless Notices—Usage Cautions In some situations, the user of the wireless device may be restricted.
SECOND DRAFT palmOne, Inc. Confidential Precautions against ESD Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from palmOne is that you take this precaution before connecting your device to your computer, placing the device in a cradle, or connecting it to any other device.