Overview PacSana is designed to provide peace of mind that your loved one is active within the home. You can be notified too of unusual events such as a button press to provide additional reassurance. A bracelet, worn by the elder, sends data to two gateway devices within the home. V1.
Installation The instructions below will guide you through the installation process. Check Troubleshooting below if you have problems. 1. Login to the PacSana mobile app using the instructions sent by email. 2. Plug in the gateway marked Bedroom where the elder sleeps. The LED will flash blue then turn off. Tip: Position away from outside walls to maximize coverage within the home. The socket on the rear can be used for any other electrical device. 3.
5. Visit each room used by the elder and activate the bracelet button. An app notification will be sent within 5 minutes. Note: This step is needed to ensure that each room is within range. Movement Dashboard V1.
The daily movement can be viewed in the PacSana mobile app or on a PC. The dashboard shows a 24-hour clock with the outer circle showing approximately where the elder is spending their time, typically the bedroom, living area or outside the home. The inner circle shows whether the person is active or resting at that time. Ideally your loved one will spend 8 hours or more resting in the bedroom at nighttime. The daytime should show movement activity including leaving the home (shown as out-ofrange).
Notification Alerts Below are the notifications you can receive if enabled by your supplier. Notification Description Activated the bracelet button The elder has pressed the alert button on their bracelet to request support or flag an event. Gateway, loss of connectivity Either the home broadband is no longer working, or a gateway has been plugged out. Simply plug it back in again. A blue LED will V1.
flash while it tries to reconnect. Bracelet is inactive The bracelet has been inactive for 4 hours, is probably not being worn. User is inactive No user movement has been detected in the last hour. 24-hour absence The elder has been outof-range for 24 hours. Suggests that either the user has been outside the home for that time or that the bracelet’s battery is depleted. Typical battery life is 6 months. 24-hour bedroom alert The elder has spent over 24 hours in their bedroom.
Staying at rest The elder has been resting continuously for the last 12 hours. Left the house at Since going to bed, the nighttime elder has been out-ofrange for 30 minutes between 23:00 and 06:00. For dementia patients this might be of concern. Reduced nighttime rest Nighttime rest is 50% below historical records, 00:00 to 06:00. Either sleep has reduced or the elder is sleeping in the living area of the home.
Instructions for the Elder The bracelet is waterproof with a 6-month battery life, so they just need to keep wearing it. Everything else is handled automatically. Frequently Asked Questions Can I monitor both of my parents? Yes, simply ask your additional bracelet. supplier for an Can friends and siblings have access? Yes, just provide contact details to your supplier, name and email address. How can dashboard? I view the The portal can be viewed at https://portalPacSana.azurewebsites.
PacSana app which is available in the App and Play Store. Your supplier will select which elders you can view and provide you with a login. How do notifications? I disable Individual notifications can be disabled within the app. Click on Menu > Notifications to select. To block notifications for an individual elder, contact your supplier. Can I see an elder’s location once they leave the home? To protect the elder’s privacy, only movement within the home is captured and displayed.
Contact your supplier for a free replacement, remove the old module from the back of the bracelet and insert the new. Return the old module to your supplier for recycling. Why is the gateway flashing blue? LED The gateway is not sending data successfully. If the home broadband is working, then consider moving the gateway closer to the router. Simply plug it in at the new location. It will reconnect automatically. If the problem persists, consider adding a Wi-Fi extender.
Why is the dashboard showing the elder as out-ofrange while in the home? This is the same cause as above – the gateways may not be positioned correctly, or an additional gateway may be needed. Also, the gateways need to be in the high-traffic areas used by the elder. V1.
FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. § 15.19 Labelling requirements. This device complies with part 15 of the FCC Rules.
