TABLE OF CONTENTS GENERAL INFORMATION...................................................................................................................... 4 COPYRIGHT ................................................................................................................................................ 4 NOTICES AND CLASSIFICATIONS ................................................................................................................ 4 CONTACT US ...........................................
INFORMATION: ...................................................................................................................30 CONFIGURATIONS: ............................................................................................................30 SETTINGS: ............................................................................................................................30 NOTIFICATIONS:.......................................................................................................
GENERAL INFORMATION Copyright V10 Copyright © 2013 Data Watch Technologies Co., Ltd. All rights reserved. DataTale and DataTale logo are the trademarks of Data Watch Technologies Co., Ltd. No part of DataTale brand products and materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written consent of Data Watch Technologies Co., Ltd.
PRECAUTIONS FOR THE RAID SYSTEM General Precautions The main circuit board of the RAID System is susceptible to static electricity. Proper grounding is required to prevent electrical damage to the RAID System or other connected devices, including the host computer. Always place the RAID System on a smooth surface and avoid all dramatic movement, vibration and percussion.
INTRODUCTION Thank you for purchasing the DataTale SMART 4-Bay ThunderboltTM RAID System. The RAID System with ThunderboltTM connection and RAID MASTER (Graphic User Interface) provides up to 10Gbps of access/transfer speeds along with substantial storage capacity and distinctive RAID configuration options in a desktop storage device. The RAID MASTER allows easy configuration of RAID Modes: JBOD (None RAID), RAID 0 (Striping), RAID 1 (Mirroring), RAID 1+0, and HyperDuo (Capacity/Safe).
System Requirement To use the RAID System, the minimum system configuration in the host computer requires the following: 1G of RAM or higher Mac OS X 10.7 or higher Windows Vista, 7, 8, or Windows Server 2008 Chrome 18, FireFox 11, Safari 5.1, Opera 11.61, IE 9 or higher One available ThunderboltTM port Install appropriate Driver first before using under Windows, please go to the Chapter “Windows OS: Plug & Play Driver” for reference. 3.5/2.5-inch SATA-compatible hard drive and/or 2.
Package Contents Please keep all package contents and packaging material in the event that the product must be returned. Please go to our websites for the most updated information and resources, including RAID MASTER and User’s Manual. http://www.data-tale.com; http://www.datawatchtech.
SYSTEM VIEWS Front View RAID Alert Disk 1 Disk 2 Disk 3 Disk 4 Power The status indication of each LED indicator is listed under the LED INDICATORS section.
Top & Cover View (Exposed) Disk Slots (indicate Disk1 through Disk 4) Handles 4 Spare HDD Screws 10
INSERTING/REPLACING THE HARD DRIVES IN THE RAID SYSTEM To assemble the RAID System, please follow the steps listed in the instructions below: 1. Place the RAID System with its Front View facing you. Position both hands on the top lid, one in the front and one in the back. Simultaneously, push the lid in the direction away from you, front to back, using your thumbs. A “click” sound would indicate release of the top lid’s security clasp. 2.
Fasten The HDD SmartGuider Kit Onto The Hard Drive 3. Place the hard drive with the metal cover side facing up and ensure that the interface connectors are oriented toward your left side. Connectors 4. Position the Handle to the hard drive end, which is facing away from the interface connectors, and align it with the HDD Screw hole openings.
5. Fasten the Handle onto the hard drive by inserting and tightening the HDD Screws, the left one first, then the right one. Right Left 6. Now, flip the hard drive so it is facing you with the PCBA (Printed Circuit Board) on top and the unfasten Handle side facing you.
7. Insert and tighten the HDD Screws, the left one first, then the right one. Right Left 8. Finally, test sliding the Handle to make sure that the holes glide smoothly on the HDD Screw guides and the HDD SmartGuider Kit is completed! Repeat the same procedures for rest of the hard drive(s) if necessary. The auto-limiting segmented screws are designed to prevent the hard drives or/and the handles from damages due to over-tightening.
Place The HDD SmartGuider Kit Inside The RAID System 9. Hold the HDD SmartGuider Kit with its metal cover side facing you and the Handle attached in the upward position. If the HDD SmartGuider Kit is inserted on its reverse side, the SmartGuider System would not be able to align and the HDD SmartGuider Kit cannot be inserted. 10. Align the Handle with the guide rails and slide the HDD SmartGuider Kit into the indicated Disk Slot. Firmly push downward until a “thump” sound is heard.
11. Place the RAID System with its Front View facing you and the top lid on. Position both hands on the top lid, one in the front and one in the back. Simultaneously, push the lid firmly downward and toward you, back to front. A “click” sound would indicate grasp of the top lid security clasp.
CONNECTING THE RAID SYSTEM TO A HOST COMPUTER To connect the RAID System, please complete the following steps: The ThunderboltTM technology is designed to control power supply/energysaving and time management between the host computer and connected ThunderboltTM-compatible devices. Therefore, both the External Power Supply and the ThunderboltTM Cable need to be connected with the RAID System before the RAID System can be powered “ON”. DC IN 1.
3. Finally, press the Power Switch to the “ON” position. DC IN ON In order for networked computers to operate properly with the RAID System, both the host computer and the RAID System must remain “ON” at all times. 4. When connected, the Power LED light will become steadily green. If the hard drive/SSDs are inside the RAID System, the Disk LED lights will remain steadily white. If there are no hard drive/SSDs inside the RAID System, the Disk LED lights will not turn on.
NUMBER OF HARD DRIVE/SSD SUPPORTING EACH RAID MODE RAID Modes JBOD (None RAID) RAID 0 (Striping) RAID 1 (Mirroring) HYPERDUO (Capacity/Safe) RAID 1+0 Number of Hard Drive/SSD(s) in the RAID System 1 to 4 2 to 4 2 1 Hard Drive and 1 to 3 SSDs 4 DISK SLOT NUMBER 19
LED INDICATORS For more information, please refer to “LED INDICATORS” under Glossary section.
All Disks: Inserted / Detected All Disks: NOT Inserted / Detected All Disks: Disk 4 Data Access ONLY All Disks: Disk 4 Error ONLY All Disks: Disk 4 Rebuild ONLY Fan: Error 21
DAISY CHAIN: CONNECTING MULTIPLE DEVICES By using the ThunderboltTM Cable, up to six ThunderboltTM Technologycompatible devices can be connected to the host computer via Daisy Chain, including: the DataTale ThunderboltTM Series, other computer hardware (i.e. DVD writer), high-resolution displays, digital devices (i.e. digital video camera), and much more.
SSD SMARTGUIDER KIT The SSD SmartGuider Kit can be utilized in any of the DataTale SMART Series and is available for purchase separately. The SSD SmartGuider Kit is compatible with most 2.5-inch hard drives or 9.5mm thick SSDs. If 7.0mm thick SSD is used, please first stick the two (2) Damper Strips (included in the Retail Package) onto the SSD Bracket before installing the SSD. SSD SMARTGUIDER KIT: Package Each RAID System includes one (1) set of SSD SmartGuider Kit within its original package.
SSD SMARTGUIDER KIT: Installation To assemble the SSD SmartGuider Kit onto a SSD, please complete the following steps listed below: 1. First, remove the Handle from the SSD Bracket by untightening the three (3) larger Handle Screws, included in the package. 2. Second, place the SSD (the interface connectors oriented toward the opening away from the Handle) into the SSD Insert on the SSD Bracket and align it with the SSD Screw’s hole openings.
3. Then, tighten the three (3) smaller SSD Screws onto the SSD and SSD Bracket, included in the package. 4. After the SSD has been screwed properly onto the SSD Bracket, place the Handle (away from the SSD interface connectors) onto the SSD Bracket and aligned it with SSD Screw’s hole openings. Then, tighten the 3 larger Handle Screws, included in the package.
RAID MASTER FOR MAC The RAID MASTER is a specially-designed GUI software specifically for our DataTale SMART ThunderboltTM RAID Systems. The RAID MASTER for Mac will be provided via our websites. The RAID MASTER delivers a more convenient yet modern way to manage the RAID System. RAID MASTER: INSTALLATION To install the RAID MASTER via Internet, please go to our websites at www.data-tale.com or www.datawatchtech.com to download the appropriate installation package file.
3. Next, the MAC Software Installer will automatically appear with these steps: Introduction, Destination Select, Installation Type, Installation, and Summary. You will be guided through the steps necessary to install this software. Please click “Continue” to begin the installation process. 4. Then, under the second step, you will need to select a disk to install the RAID MASTER, which the host computer’s available disk(s) will appear for selection.
5. To personally change the Installation Type, please click “Customize” to specify your preferences. If the Standard Installation is suitable for you, simply click “Install” to continue the installation process. 6. This step may take a few moments.
7. Once the RAID MASTER has been successfully installed, please click “Close” to end the Installation process. Now, you may begin using the RAID MASTER! The RAID MASTER icon will appear on the desktop and/or in the Applications folder. Due to MAC’s OS, installation and un-installation of RAID MASTER is unnecessary. Simply repeat the steps mentioned above for any future firmware updates or for un-installation.
RAID MASTER: GUI To operate RAID MASTER for the RAID System, please connect the RAID System to the host computer (more information provided under Connecting the RAID System to a Host Computer) and double-click on the RAID MASTER icon to begin: Provides basic information for the RAID System, INFORMATION: inserted Disks, and any available RAID Sets. Provides RAID Mode configurations, CONFIGURATIONS: inserted Disks’ status, and a list of any available RAID Sets.
RAID MASTER: FEATURES INFORMATION Once the RAID System is connected to the host computer, the RAID MASTER will provide basic information of the RAID System under the Information icon. DEVICE INFORMATION: Device number, Boot Manager (Chip itself), SATA Firmware Version (Chip itself), Vendor Name (Brand), Device Name (RAID System), and UID (ThunderboltTM Unique Identification Number).
DISK INFORMATION: Disk number (D#), Type (HDD/SSD), Model, Disk/Used/Free Capacities, Status, Speed, Serial number, Firmware Version (of the Disk itself), and Hard/Solid-State Disk(s) detailed information Once the RAID System is connected to the host computer, the RAID MASTER will show detailed information of the RAID System and its inserted Disks.
RAID CONFIGURATIONS: Provides a selection of which Devices to choose from; a list of existing RAID Sets’ information (Number, RAID Name, RAID Mode, Capacity, Disk Number); a selection of available RAID Modes to choose from; and the inserted Disks’ status. There are operative selections to choose from: Create RAID, Delete RAID, Rebuild, Select RAID Mode (Available RAID Modes will appear based on number/type of Disks selected), and which Disk(s) to select along with its individual capacity information.
NOTIFICATIONS: Provides email settings for notifications and a Notification Center with an Event List to select which Events to notify, including: SMTP Server Name, SMTP Server Port, Sender’s Email, Sender’s User Name, Sender’s Password, Recipient’s Email, Send Mail Test, and Upload/Save Profile.
FIRMWARE INFORMATION Provides RAID System’s current Firmware Information and Firmware Update features, including: Product Name, SATA Firmware Version (Chip itself), Manufacturer, and Daisy Chain Order (current selected Device), Select Firmware to Update under Firmware Update.
RAID MASTER: OPERATION RAID CONFIGURATIONS: SET UP A NEW RAID SET To set up a new RAID Set for the RAID System, please complete using the following steps: In order to change an existing RAID Set for the inserted Disks in the RAID System, the existing RAID Set must be deleted first. Please complete the steps under “RAID MODE: DELETE AN EXISTING RAID SET” first, and then continue under “RAID MODE: SET UP”.
A list of existing RAID Set(s) may appear if the inserted Disk(s) are already pre-formatted by the RAID MASTER. 2. Then, click on the Apply icon to begin. 3. Once begin, the RAID MASTER will display a Popup Window stating, “RAID Mode creation/deletion will erase all previously-stored data in the Disk(s)! Are you sure you want to create the RAID?” Click on the Yes icon to confirm and continue the process.
4. Once the RAID Creation process is completed, the RAID MASTER will display a Popup Window stating, “RAID mode successfully created!” Click on the “OK” icon to confirm and finish the process. If the new RAID Set creation has failed, the RAID MASTER will display a Popup Window stating, “RAID mode creation failed!” Click on the “OK” icon to confirm and double check on the Inserted Disk(s) before restarting the process. 5.
RAID CONFIGURATIONS: DELETE AN EXISTING RAID SET To delete an existing RAID Set for the inserted Disk(s) in the RAID System, please complete using the following steps: Deleting an existing RAID Set will erase all data stored on the Disk(s). If there are saved data in the Disk(s), please remember to backup all the data before deleting the existing RAID Set. 1. Click on the Configurations icon and select the options based on preferences by following the steps in the picture.
4. Once the RAID deletion process is completed, the RAID MASTER will display a Popup Window stating, “RAID mode successfully deleted!” Click on the “OK” icon to confirm and finish the process. If the new RAID Set deletion has failed, the RAID MASTER will display a Popup Window stating, “RAID mode deletion failed!” Click on the “OK” icon to confirm and restart the process. 5. Now, the deleted RAID Set will disappear from under the RAID Set list.
RAID CONFIGURATIONS: REBUILD A RAID SET To Rebuild a degraded RAID Set, please complete using the following steps: If the RAID System loses connection to the host computer, the Rebuild process will stop. Even if the RAID System is powered off, the RAID System will retain the Rebuild status in memory. When the RAID System is powered “on” again, the Rebuild process will resume from the previous status. 1.
3. Once begin, the RAID MASTER will display a Popup Window stating, “RAID Mode creation/deletion will erase all previously-stored data in the Disk(s)! Are you sure you want to rebuild the RAID mode?” Click on the Yes icon to confirm and continue the process. The Rebuild process may take a few moments, please do not disconnection or Power Off the RAID System/host computer at this time unless necessary. 4.
5. After the Rebuild process is completed, the data in the new hard drive will replace the damaged or non-functioning hard drive. The RAID Mode Status should state, “Functional” under RAID Information.
WINDOWS OS: Plug And Play Driver The RAID System is compatible with Windows OS and can be managed via other resources. In order for a Thunderbolt device to operate correctly on a Windows OS via Windows Vista/7/8 or Server 2008, the Plug And Play Driver (Marvell) needs to be installed before utilizing other resources. Plug And Play Driver: INSTALLATION To download and install the Plug And Play Driver via Internet, please first go to our websites at www.data-tale.com or www.datawatchtech.
4. If there are more than one (1) controller with the same exact name, please check each controller’s “Properties” to find the controller stating”9230” for its “Value”, which indicates the RAID System. To find the “Value”, please right-click on the controller’s name and select “Properties” and click on the “Details” tab to see its “Value”. 5. Once the correct Controller is found, click on the “Driver” tab and select “Update Driver”.
6. Then, find the unzipped Windows Driver file by clicking on “Browse” to choose the folder name stating, “Marvell_AHCI_1.2.0.1035” and click on “Next” to continue. 7. Finally, the installation may take a few moments. Please DO NOT power “OFF” the RAID System and/or the host computer at this time. Once the Plug And Play Driver has been successfully installed, please click on “Close” to end the installation process.
8. Now, you may begin using the RAID System on a Windows OS host computer. The RAID System’s name will change to, “Marvell 92xx SATA 6G Controller” and move under “Storage Controllers”. MARVELL STORAGE UTILITY (MSU) FOR WINDOWS The Marvell Storage Utility (MSU) is a GUI software for Windows. The MSU is provided via our websites and it delivers a professional yet convenient way to manage the RAID System. MSU INSTALLATION To install the MSU via Internet, please go to our websites at www.data-tale.
GLOSSORY Detailed descriptions and/or pictures are provided as reference for better understanding of the RAID System and RAID MASTER. For any technical troubleshooting issues, please review the “Troubleshooting” and/or “Teach Me” sections under Support on our websites. LED INDICATORS POWER LED x 1 Indicators Power on Power off RAID ALERT LED x 1 Indicators Healthy Rebuild Broken or Degrade Fan Error Color Green None Color None Blink Red Red Flash Red DISK LED x 8 There are 2 LEDs for each Disk Slot.
Indicator Disk Error Data Access Source Disk Disk Rebuild Target Disk Fan Error Disk Not Detected Disk Detected Disk (1, 2, 3, 4) Connection/ Health Access White Red White (Flash) None White (Flash) None RAID Alert RAID Mode Red None ALL ALL RAID 1, 1+0 Red (Blink) None Red (Blink) None Red (Flash) None None None White None None White (Flash) Red (Blink) RAID 1,1+0 ALL ALL ALL The difference between a flashing LED and a blinking LED is that flashing shows slow yet long pulses, and blinki
SELECT A RAID MODE This Popup Window may appear as a warning whenever a RAID Mode (Create) and/or an existing RAID Set (Delete) are not selected under RAID Configurations. SELECT A DEVICE This Popup Window may appear as a warning whenever a Device is not selected under any of the Main pages of the RAID MASTER. BROKEN A “Broken” Popup Window may appear as a warning if any of the inserted Disk(s) in a RAID Set have become “non-functional”.
REBUILD The RAID MASTER’s Rebuild feature is available manually under RAID 1 and RAID 1+0. If one of the existing RAID Set becomes “degraded”, functional hard drive can be inserted to Rebuild and recover the data within the degraded/broken RAID Set. However, recovery of the data/RAID Set depends on each situation (RAID Mode, number of “non-functional” Disks, etc). The use of identical hard drive/SSDs from the same manufacturer, having the same capacity and RPM is highly recommended.
RAID 0 (Striping) RAID 0 (Striping) is a performance-oriented, non-redundant data mapping technique. It combines multiple hard drive/SSDs into a single logical System. Instead of seeing several different hard drive/SSDs, the operating system sees only one large drive. Striping splits data evenly across two or more hard drive/SSDs simultaneously, dramatically increasing performance.
In Mirroring mode, if one of the hard drive/SSDs fails, either Source Disk or Spare Disk, the data is still available. However, if the Source Disk fails during the Rebuild process, the data in both hard drive/SSDs will be lost. It is NOT recommended to do hot swap for the Source Disk during the Rebuild process because it may cause the Rebuild process to fail and the data in both hard drive/SSDs will be lost. RAID 1+0 In RAID 1+0, the data is first mirrored and then striped.
HYPERDUO (Capacity and Safe) The HyperDuo feature allows only one (1) hard drive, and can support at least one (1) up to three (3) additional solid-state drives. It has two RAID modes: Capacity Mode and Safe Mode. The Capacity Mode provides maximum capacity available by combining both the SSD(s) and hard drive, while performing at SSD speeds, unless all the SSD(s) are full. Under Capacity Mode, data is striped into all the SSD(s).
The Rebuild is not available for HyperDuo Safe mode. APPENDIX: SPECIFICATIONS Model Name Connector Disk Support RAID Mode Data Transfer Speed System Material LED Indicators Power Supply FAN Dimension Weight (without Disk) Certification RS-M4T ThunderboltTM ports x 2 3.5” & 2.5” SATA hard drive 2.