INSTRUCTIONS FOR USE
Thank you Contents Thank you for choosing our product as your means to better hearing. Instrument View 5 Turning your instruments ON and OFF 6 Putting on the hearing instrument 8 To support your efforts, we have put great care and attention into making sure that your new hearing instruments are of the highest quality and that they are easy to use and maintain. We recommend that you read this manual carefully to achieve the maximum benefit of your new hearing instruments.
Instrument View Microphone openings Speaker unit Sound outlet Battery door Ear grip Your ear piece: 4 Open dome: 6mm 8mm 10mm Power dome: 8mm 10mm 12mm Micro mould Plus dome Battery size: 10 Battery size: 312 5
Turning your instruments ON and OFF Turn ON your hearing instrument by closing the battery door completely with the battery in place. When the battery door is closed the instrument will start up by playing a jingle. This indicates that the battery is working and the instrument is operating. ON Turn OFF your hearing instrument by opening the battery door. With Dual Connect (312 size battery) the hearing instrument will turn off when the battery door is half way open - you are able to feel a soft click.
Putting on the hearing instrument Turn the instrument on. Place the speaker, with the ear piece attached, into your ear first and then place the amplifier behind your ear. If the instrument comes with a Micro Mould, make sure that the coloured dot (blue or red) on the mould is facing towards the amplifier unit (upwards) to ensure a correct position in the ear canal. Make sure that the ear piece is placed so that the tube follows the contour of the skin.
Changing batteries To replace the battery, follow these instructions: Your Dual hearing device uses either a size 10 or 312 battery. • Open the battery door completely by pushing the raised edge in the bottom of the instrument. Remove the old battery. • Remove the sticky label from the + side of the new battery. • Insert the new battery so that its + marking faces the + sign printed on the battery door. Close the battery door. Any moisture on the battery surface should be wiped off before use.
AutoPhone Your hearing instrument may have a built-in AutoPhone functionality. When the hearing instrument is close to a telephone receiver, the AutoPhone will activate a Phone Program. When the Phone Program is activated you will hear a number of beeps. When you end your telephone conversation, the hearing instrument will automatically return to the previous program. Not all telephones can activate the AutoPhone. The telephone receiver must have a special magnet fitted.
Caring for your hearing instrument Your ear canal produces ear wax (cerumen) which may clog up the earpiece. Therefore your hearing instrument contains a filter to prevent wax accumulation. Consult your Hearing Care Professional for instructions about the specific wax protection system in your hearing instrument and how it can be replaced. When handling a hearing instrument, keep it over a soft surface to avoid damage if you drop it.
Daily maintenance Micro Mould The Micro Mould should be cleaned regularly: • Clean the ventilation opening by pressing the brush through the hole while twisting it slightly.
Replace the wax protection system 1. Remove the tool from the shell. The tool has two ends, one with a new filter (A) and one with the removal tool (B). 2. Insert the removal tool into the sound outlet of the Micro Mould. 3. Pull the used wax filter out slowly keeping the tool straight. 4. Turn the tool 180°. 5. Push the new filter into the sound outlet and gently remove the tool. 6. Discard the used tool. Do not reuse.
Daily maintenance with domes Clean the speaker unit daily. Use the cloth and rub off any earwax. Changing the dome The dome is easy to replace. Use a finger nail and hold the bottom of the dome. Then pull it off. Place the new dome on the speaker and ensure that it is fastened securely. The dome should not be cleaned. When you require a fresh, clean dome, remove the existing one and put on a fresh one.
Under the dome you will notice a white wax filter attached to the end of the speaker. This is a wax filter that will keep debris from damaging the speaker. If this filter becomes clogged, contact your Hearing Care Professional for service and replacement of the filter. Wax filter Important Notice The dome is made of a soft, medically approved material. If the dome comes off in the ear canal, it will not cause any harm. If you can – carefully take it out. If necessary, let another person help you.
Using your hearing instrument It takes time to adjust to a new hearing instrument. How long this adjustment takes differs from person to person. It will depend on a number of factors, such as whether you have had a hearing instrument before and the degree of your hearing loss. Six easy steps to better hearing 1. In the quiet of your home Try to accustom yourself to all the new sounds. Listen to the many background sounds and try to identify each sound.
5. Using the telephone When using the telephone tilt the receiver edge lightly on your cheek-bone in order to let the sound flow directly into the hearing instrument microphone opening. This way, the hearing ïnstrument will not whistle and you ensure the best conditions to understand the conversation. When you have the receiver in this position, remember to speak directly into the microphone on the telephone in order to ensure good understanding in the opposite “end of the line”.
Use your hearing instruments all day long The best way to ensure better hearing is to practice listening until you can wear your hearing instruments comfortably all day. In most cases, infrequent use of hearing instruments does not give you the full benefit. Your hearing instruments will not restore normal hearing. Nor will they prevent or improve a hearing impairment resulting from a physiological condition.
Common problems and their solutions Symptom Possible causes Solutions No sound Worn-out battery Change battery Clogged sound outlet Clean MicroMould or dome pg. 16 & 20 Consider replacing wax protection or dome pg. 18 & 20 Clogged sound outlet Clean MicroMould or dome pg. 16 & 20 Moisture Wipe battery and instrument with dry cloth pg. 23 Change battery pg. 10 Intermittent or reduced sound Worn-out battery 30 pg.
Common problems and their solutions Symptom Possible causes Solutions Squealing noise Hearing instrument inserted improperly Reinsert hearing instrument Ear wax accumulated in ear canal Have ear canal examined by your doctor pg. 8 If none of the above solutions solves the problem, ask your Hearing Care Professional for assistance.
International Warranty Oticon hearing instruments are covered by a limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing instrument itself, but not accessories such as batteries, tubing, earwax filters etc.
Product approval, precautions and markings The hearing instrument may contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < -42 dBμA/m @ 10m. The emission power from the radio system is well below international emission limits for human exposure.
Dual XW, Dual W, Dual V and Dual Pro contains a module* with: Hereby, Oticon A/S declare that this hearing instrument is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of comformity is available at: ID: U28FUDS01 IC: 1350B-FUDS01 Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com Operation is subject to the following two conditions: 1. this device may not cause harmful interference. 2.
908 67 110 00 / 08.
Warnings You should familiarize yourself fully with the following general warnings and the entire contents of this booklet before using your hearing instruments. Hearing instruments and batteries can be dangerous if swallowed or used improperly. Such actions can result in severe injury, permanent hearing loss, or can even be fatal.
• Some Oticon hearing instruments can be supplied with a tamper-resistant battery compartment upon request. This is strongly recommended for infants, small children, and people with learning difficulties. If a battery or hearing device is swallowed, see a doctor immediately. Misusage • Hearing instruments should be used only as directed and adjusted by your Hearing Care Professional. Misuse could result in sudden and permanent hearing loss.
Possible side effects • Hearing instruments may cause an accelerated accumulation of cerumen (ear wax). • The otherwise non-allergenic materials used in hearing instruments may in rare cases cause a skin irritation. Consult a doctor if you experience any of these side effects. Wax protection system • Always visually inspect your hearing instruments to ensure that there is no gap between the wax protection flange and the tip of the Micro Mould.
