Option GlobeTrotter Express HSUPA and GT MAX HSUPA User Guide Version 1.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA table of Contents Datacard User Guide 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
USER GUIDE 5.2. Disconnecting 5.3. Changing the program options 6. ACTIVATING THE SMS CENTER 7. Product support and additional help 7.1. Technical Support 20 21 22 24 24 Safety Manual 1. Introduction 1.1. Your datacard is like a mobile phone 26 26 2. Safety Measures 2.1. General recommendations for use 2.2. Traveling 2.3. Ambient temperatures 2.4. Explosive atmosphere 2.5. Blasting areas – construction sites 2.6. Do not use on aircraft 2.7. Do not use in hospitals 2.8.
Datacard User Guide Datacard User Guide for GlobeTrotter Express HSUPA and GlobeTrotter GT MAX HSUPA Version 1.
USER GUIDE 1. WELCOME Thank you for choosing Option. Your datacard is the latest designed by Option to be compatible with 3G networks supporting the new HSUPA upload technology at speeds of up to 2Mbs combined with download speeds up to 7.2 Mbps using HSDPA technology. It includes Advanced Receiver Technology (ART) bringing the benefit of Receive Diversity and Receive Equalization. Both technologies are essential for getting maximum performance in today’s hostile radio environment.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA • Supports 3rd-party applications that provide Video Telephony (3GPP 3G-324M, H.324, H264 Baseline Video), SIP, SMS, IM, MMS, Internet and e-mail • Comprehensively tested on infrastructures and networks worldwide • Future proofing through Flash Memory technology 3.
USER GUIDE To disconnect from the Internet you use the application provided. To remove the card from its slot, you should use the safe removal procedure detailed later in this manual (page 8). 6. LED STATUS The LEDs on the datacard provide a lot of information. How they flash will tell you what is going on. Red LED • – GSM / EDGE (2G) Blue LED • – UMTS / HSDPA (3G) LED FLASHING MEANING NOTES ••• ••• Unregistered. Searching for a network. Both LEDs flash at the same time giving a purple colour.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 7. SAFE REMOVAL Before ejecting the card, always tell Windows that you want to remove the card first. Use the “Safely Remove Hardware” icon in the system tray. If you do not do this, you may cause the system to crash. 8. REPLACING THE ANTENNA – GT Max HSUPA The antenna is designed to detach from the card if excessive force is applied to it.
USER GUIDE COMMON PROBLEMS SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION No LEDs flashing on the card. The PC-Card slot is not powered. Check for the latest computer BIOS and Cardbus interface drivers from you laptop manufacturer. Both Red and Blue LEDs continue flashing together. (Unregistered state) No signal detected. Make sure the antenna is extended. Try moving to another location, say nearer a window. Both Red and Blue LEDs continue flashing together. (Unregistered state) No SIM fitted.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION Double Red or Blue LED flash but card fails to connect. You are operating in a foreign country and the network your card is registered on does not allow a data link with your network operator. Manually select a network for the datacard to register on that you know offers data services with your network operator. (Only applicable if your communication software allows it.
USER GUIDE 11. TECHNICAL SUPPORT Questions and answers regarding this device can be found on our Support website: http://support.option.com/support/faq.php After registration, technical questions can be posted via our online Support website on: http://support.option.com/support/newticket.php For registration please go to: http://support.option.com/support/register.php 12.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 13. HARDWARE SPECIFICATIONS • Card Type: GlobeTrotter Express HSUPA: ExpressCard / 34 GlobeTrotter GT MAX HSUPA: Cardbus 3.3V • Miniature External Antenna Connection (M-card) • Red LED for GSM / GPRS / EDGE and blue LED for HSDPA / UMTS • SIM card interface compliant with 3GPP 31.101 and 31.102 supporting 1.8 and 3V UICCs • Environmental Operating temperature: 0 to +55 ºC • RoHS Compliant 14.
GlobeTrotter Connect User Guide Version 1.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 1. SYSTEM REQUIREMENTS Windows® 2000, XP, Vista 5Mb free hard disk space 2. PRODUCT FEATURES • Easy installation • Simple intuitive user interface • Compatible with most modern desktop and laptop PC’s equipped with Microsoft Windows® 2000, XP, Vista 3. SHORT DESCRIPTION AND INTENDED USE The GlobeTrotter Connect application is a small, easy to use tool to manage your connection to the Internet over 2G and 3G mobile networks.
USER GUIDE 4. INSTALLING AND SETTING UP GlobeTrotter CONNECT 4.1. Installation GlobeTrotter Connect can be installed in several ways: 1. You can install it from a CD if provided. Browse on the CD-ROM and look for setup.exe. Double click it to start the installation. The following screen appears. • Figure 2: GlobeTrotter Connect Installation Wizard Click “Next” to continue the installation and use the Browse button to specify the folder where you want to have the software installed.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA The GlobeTrotter Connect application is now ready for installation. Click “Next” and the actual installation will start. • Figure 4: GlobeTrotter Connect ready to Install After GlobeTrotter Connect is installed, the following screen will be shown. Click “Finish” to close the installation wizard. • Figure 5: Successfully installed GlobeTrotter Connect 2. Download it free from http://www.option.com/support/login.
USER GUIDE 4.2. Installation process The installation process is straightforward. You will see the following screen appear. • Figure 7: GlobeTrotter Connect Installation Screen Wait until the process is completed. You will see the following screen to indicate that the software has been installed. • Figure 8: GlobeTrotter Connect Installation Completed In the mean time, you will see various balloons appear indicating the installation process of your Option device.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 4.3. Running GlobeTrotter Connect As soon as you plug in a compatible communications device (Card, USB device…). GlobeTrotter Connect shows up in the Systray. • Figure 10: GlobeTrotter Connect icon GlobeTrotter Connect is now ready to make a connection. Don’t forget that apart from the software the Option communications device also needs to be ready. E.g.
USER GUIDE If GlobeTrotter Connect is opened, you can see the signal strength immediately in the lower right corner. If you need to know the signal strength more accurately (e.g. in fringe areas you may want to determine the location where you have the best reception) double-click on the signal strength indicator to see an enlarged view of the signal strength indicator. • Figure 13: Signal Strength Indicator The indicator next to the signal strength shows 3G if you have a 3G coverage.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 5. SETTING UP A CONNECTION TO THE INTERNET When you want to connect to the Internet you need to specify how you want to connect. You can do this in the settings screen (see the “Changing the program options” section of this manual). As your mobile operator often preconfigures GlobeTrotter Connect for you the settings may already be in there. 5.1.
USER GUIDE 5.3. Changing the program options Although GlobeTrotter Connect is a simple and straightforward software it has a number of items that need to be configured at least once (either preconfigured by the operator or manually by the user). To change the settings, launch the Globetrotter Connect main window. You can do this by double clicking on the Systray icon or by selecting “Open GlobeTrotter Connect” from the Systray Icon menu.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 5.3.2. Enable / Disable the Pin Code By clicking on ‘Enabled’ or ‘Disabled’ you can enable or disable the PIN code on your SIM. For security reasons you will have to provide the PIN code before you can disable the PIN code. If you enable the PIN code you’ll have to enter a new code. 5.3.3. Technology Selection Most of the time you should allow your data product to decide what technology to use.
USER GUIDE Click on any of these folders to see the messages it contains. To read a message click on it in the Sender or Date column. The text of a selected message is shown in the grey box on the right. To Reply or Forward a message select it as above and press the appropriate button. A new message window opens containing the Reply number respectively the ‘to be forwarded’ text. New messages To create a new message press the New button.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 7. PRODUCT SUPPORT AND ADDITIONAL HELP The GlobeTrotter Connect updates will be made available from time to time at: http://www.option.com/support/login.shtml Additional support can be found at: http://support.option.com/support 7.1. Technical Support Questions and answers regarding GlobeTrotter Connect can be found on our Support website: http://support.option.com/support/faq.
Safety Manual Option GE 0301, GX 0301 Data Cards Version 1.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 1. Introduction This document contains very important information about the safe operation of your Option datacard. We recommend you to read this entire document before using the card. Ignoring these guidelines may be dangerous or illegal. 1.1. Your Datacard is like a Mobile Phone Your datacard uses the same technology as a mobile phone. It is important that you always obey all safety regulations related to mobile phone use.
USER GUIDE 2.2. Traveling Handle the card with care while traveling. It is recommended to remove the card from the laptop. 2.3. Ambient Temperature Do not expose the datacard or the antenna to ambient temperatures beyond the range of -25 to +50 degrees Celsius. 2.4. Explosive atmospheres Turn off your PC in any area with a potentially explosive atmosphere. It is rare, but your PC could generate sparks, which could cause an explosion or fire.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 2.7 Do not use in hospitals Please ensure you follow any local regulations or rules. People are often asked to switch off all electronic devices in some areas of a hospital; this is a recommendation that Option fully supports. Using a datacard close to sensitive electronic devices could possibly result in interference. If you intend to use your PC in such areas, you must remove the datacard. 2.
USER GUIDE 2.10. Cardiac Pacemakers, Implanted Defibrillators & Other medical implant devices It is possible that some datacards may interfere with some types of pacemakers or implanted defibrillators when operated close to the implanted device. You should seek advice from your doctor that is specific to the implant before using the datacard.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA 2.13. Driving Do not use data card while driving; park the vehicle first. 2.14. SIM cards To protect against damage from electronic discharge (ESD) do not touch the SIM card connectors. As a precaution, always make sure that the datacard is already in your hand before you insert or remove the SIM card. 2.15. Accessories Only use Option approved accessories. Do not connect with incompatible products.
USER GUIDE The power maximums measured for a mass of 10 g ( European bands ) and a mass of 1 g ( American bands ) are : GX 0301 (GT MAX HSUPA) Band Averaged mass sar measured GSM850 1g 1,28 W/kg GSM900 10 g 0,617 W/kg GSM1800 10 g 0,447 W/kg GSM1900 1g 1,360 W/kg FDD1 10 g 0,192 W/kg FDD2 1g 0,995 W/kg FDD5 1g 0,584 W/kg GE 0301 (GlobeTrotter Express HSUPA) Band Averaged mass sar measured GSM850 1g 1,43 W/kg GSM900 10 g 1,45 W/kg GSM1800 10 g 0,407 W/kg 1g 0,811 W/k
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA mass of 1 g. Based on these results, we state that the Option datacard complies with SAR requirements. For day-to-day use, we would advise the user to keep a minimum distance from the antenna of 20 cm. When using an external antenna, it is advised to use the same safety distance of 20 cm from the external antenna. 2.17. Supply voltage The Express card has to be supplied by a limited power source according to EN 60950 -1: 2001. Version 1.
USER GUIDE APPENDIX A: LIMITED WARRANTY • • • HARDWARE: Option warrants its products to be free from defects in workmanship and materials, under normal use and service, for one year. If a product does not operate as warranted during the applicable warranty period, Option shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item. All products replaced will become property of Option.
Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA or testing, unauthorized attempts to repair, or any other cause beyond the range of intended use, or by accident, fire or other hazard.
USER GUIDE License The products detailed here are licensed by QUALCOMM Incorporated at least under one or more of the following United States Patents and / or their counterparts. In other nations: 4,901,307; 5,490,165; 5,056,109; 5,504,773; 5,101,501; 5,506,865; 5,109,390; 5,511,073; 5,228,054; 5,535,239; 5,267,261; 5,544,196; 5,267,262; 5,568,483; 5,337,338; 5,600,754; 5,414,796; 5,657,420; 5,416,797; 5,659,569; 5,710,784; 5,778,338 Copyright Option nv © 2007. All rights reserved.