User's Manual
5211551 V0.1
Safety Guide
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you nd this rating.
For more information about FCC Hearing Aid Compatibility, please go to
http://www.fcc.gov/cgb/dro.
FCC Regulatory Conformance
FCC Caution
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference; and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Warning: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modications or changes to this
equipment. Such modications or changes could void the user's
authority to operate the equipment.
Warning: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
to part interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
FCC Statement
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The SAR limit set by the FCC is 1.6W/kg. The highest SAR value of this device
type complies with this limit. And please see the “Quick Start Guide“ to nd
the highest SAR value reported to FCC.
Warranty Card
User Information
Product Information &
Dealer Information
User Name :
Phone No. :
User Address :
Zip Code :
E-mail :
Model/Color/IMEI :
Dealer’s Name :
Date of purchase (DD/MM/YY) :
1
The device complies with RF specications when used near your ear or at a
distance of 1.5 cm from your body. Ensure that the device accessories, such as
a device case and device holster, are not composed of metal components.
Keep the device away from your body to meet the distance requirement.
The operation of this equipment is subject to the following two conditions:
(1) this equipment or device may not cause harmful interference and (2) this
equipment or device must accept any interference, including that which may
cause undesired operation.
This user manual provides the product safety information.
Before using the phone, please read the Safety Guide carefully.
Statement
'The Safety Guide' contains information regarding safety, operation and
customer service. Before using the OPPO smartphone, please read all the
instructions and the security information below, and keep it for backup.
More detailed instructions are kept in this product as an electronic le.
Please read the built-in instructions on the OPPO smartphone.
For the latest information, please visit http://www.oppo.com.
Safety & security information
Read all information before using the device to ensure safe and proper use.
This mobile phone is suitable for working in an environment of 0°C to 35°C.
Temperature for storage should be between -20°C and 45°C. Excessively
high or low temperatures may damage the mobile phone or reduce the
battery's lifespan.
When charging, please keep the device in a well-ventilated area. Please
charge this mobile phone in an environment between 5°C and 35°C. If the
phone has a ash charging function, it may not be able to enter the ash
charging mode when the temperature is below 15°C or over 35°C.
Do not charge the battery over 12 hours.
Use manufacturer-approved chargers, data cables, batteries and other
accessories to prevent potential electric shock, re, explosion or other
hazards.
Back cover can't be removed.
To prevent damage to your device's parts or internal circuits, do not use it
in dusty, smoky, damp or dirty environments or near magnetic elds.
If any part of the product is cracked or damaged, discontinue use
immediately and contact the OPPO Service Center.
Adhere to all safety warnings and regulations regarding mobile device
usage while driving.
Power o your device in any area with a potentially explosive atmosphere,
and comply with all signs and instructions.
The battery can be charged and discharged hundreds of times at least, but
it will eventually wear out.
To prevent hearing damage by high sound pressure, do not listen
at high volume levels for long periods.
Precautions:
Persons with electronic implants are recommended to place the mobile
telephone 15 cm away from the implant or on the opposite side of the
implant.
1. Recommendations for use:
No danger relating to the use of a mobile telephone has been observed
and this is purely a preventive measure.
2. To reduce the level of exposure to radiation, you should use the mobile
telephone:
A. In good reception conditions,
B. When the signal indicator displays a full signal on the signal reception bar.
C. With a hands-free kit.
D. Giving priority to the use of data, SMS and MMS messages rather than calls.
The operating system of this product supports ocial system updates.
If the user rooted the ROM system of any third party or modied the system
le by cracking, it may lead to security risks of the system. OPPO will not
provide any support nor take any responsibility for the nal use in these
cases.
To better understand how we protect your personal information, please
see the privacy policy at OPPO ocial website.
Observe all safety instructions for any places.
For more information, please check the User Guide on your device.
All personal information may be removed during or after the product
software upgrade. Please back up your personal information before
upgrading.
3. Pregnant women should keep the mobile phone away from their
abdomen and teenagers should keep the mobile phone away from their
lower abdomen.
OPPO Mobiles will seek shared responsibility and cooperation from
customers in reducing the environmental impact of their products.
OPPO Mobiles will comply with all the applicable laws related to
WEEE management.
Waste Electrical and Electronic Equipment (WEEE)
This symbol means that according to local laws and regulations your product
and/or its battery shall be disposed of separately from household waste. When
this product reaches its end of life, user has the choice to give his product to a
competent recycling organization. Proper recycling of your product will protect
human health and the environment.
CE certification information (SAR)
This device was tested for typical body-worn operations with the back of the
handset kept 0.5cm away. To maintain compliance with RF exposure requirements,
use accessories that maintain a 0,5cm separation distance between the user’s
body and the back of the handset. The use of belt clips, holsters and similar
accessories should not contain metallic components in its assembly.
The use of accessories that do not satisfy these requirements may not comply
with RF exposure requirements, and should be avoided.
If you are using pacemaker, hearing aid, cochlear implant or other device,
please use the phone according to the doctor’s advice.
EU Declaration of Conformity (DoC)
The full text of the EU declaration of conformity is available at the following
internet address: www.oppo.com/en/certication.
Observe national and local regulations where the device is used. This device
may be restricted for use, depending on the local network.
The operation frequency in 5150-5350MHz of Wi-Fi 5G are restricted to indoor
usage only.
Hereby, Guangdong OPPO Mobile Telecommunications Corp., Ltd. declares
that this wireless device is in compliance with the essential requirements
and other relevant provisions of Directive 2014/53/EU.
Please check Radio Waves Specications in the Quick Guide to see whether
this product supports Wi-Fi 5G or not.
This device is designed and manufactured not to exceed the emission limits
for exposure to radio exceed exceed the emission limits for exposure to radio
exceed the emission limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission of the U.S. Government.
RF Exposure Information (SAR)
The country code selection is for non-US model only and is not available for all
US models. Per FCC regulation, all Wi-Fi products marketed in US must be xed
to US operation channels only.
The antenna(s) used for this transmitter must not be collocated or operate in
conjunction with any other antenna or transmitter.
Any changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Tests for SAR are conducted using standard operating positions accepted
by the FCC with the device transmitting at its highest certied power level
in all tested frequency bands.
Although the SAR is determined at the highest certied power level, the
actual SAR level of the device while operating can be well below the
maximum value. This is because the device is designed to operate at
multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna,
the lower the power output.
While there may be dierences between the SAR levels of various devices
and at various positions, they all meet the government requirement.
This device has also been tested and meets the FCC RF exposure guidelines
for use with an accessory that contains no metal and positions the handset
a minimum of 15mm from the body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines. Position the handset
a minimum of 15mm from your body when the device is switched on.
Choose the belt clips, holsters, or other similar body-worn accessories
which do not contain metallic components to support the minimum
distance of body-worn operation.
Cases with metal parts may change the RF performance of the device,
including its compliance with RF exposure guidelines, in a manner that has
not been tested or certied, and use such accessories should be avoided.
Hearing Aid Compatibility (HAC) regulations for Mobile phones
Your phone is compliant with the FCC Hearing Aid Compatibility requirements.
The FCC has adopted HAC rules for digital wireless phones. These rules require
certain phone to be tested and rated under the American National Standard
Institute(ANSI) C63.19-2011 hearing aid compatibility standards.
The ANSI standard for hearing aid compatibility contains two types of ratings.
M-Ratings: Rating for less radio frequency interference to enable acoustic
coupling with hearing aids.
• T-Ratings: Rating for inductive coupling with hearing aids in tele-coil mode.
• Not all phones have been rated, a phone is considered hearing aid compatible
under FCC rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for
inductive coupling. These ratings are given on a scale from one to four, where
four is the most compatible. Your phone meets the M3/T3 level rating.
However, hearing aid compatibility ratings don't guarantee that interference
to your hearing aids won't happen. Results will vary, depending on the level
of immunity of your hearing device and the degree of your hearing loss.
If your hearing device happens to be vulnerable to interference, you may not
be able to use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the dierent features of this phone
thoroughly and in dierent locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this phone for
information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or phone retailer.
Body worn operation
OPPO Mobile Warranty Information
I: Service Terms
1. Within 12 months from the purchasing date, in the event that performance
failure occurs from normal use, consumer can claim for maintenance. The
accessories such as charger, data cable and earphone have a 6-month
warranty. The battery (including internal battery) has a 12-month warranty.
Thank you for using OPPO mobile phone. We will provide our product with
comprehensive warranty services in accordance with applicable national
laws and regulations. In case of any conict between the following policies
and the National Policies, or Commissions, the national policies shall prevail.
2. Please be sure to ll in your mobile phone warranty card in a complete,
correct and truthful manner, ask the dealer to issue an invoice and keep it in
a safe place.
3. Valid purchase invoice: the invoice shall indicate the serial number of the
mobile phone, factory serial number (batch number) of the accessories,
product model, sales date, Seller's seal, amount and so on.
4. A valid warranty card and invoice are essential for protecting your warranty
rights. (Valid warranty card and invoice: the information lled in shall be
complete, true and correct without alteration). If you lose the valid invoice
and warranty card and are unable to provide us with a photocopy of them, we
will provide your mobile phone with a 12-month warranty service beginning
from the 90th day after the manufacturing date of your mobile phone.
5. Our warranty does not cover the other accessories for the product (for
instance: the user manual, warranty card, etc).
Note: The above warranty is only valid for the products sold in this country.
OPPO has the power of nal review and interpretation for the warranty policy.
II: Warranty Instructions and Conditions
1. Your warranty (please refer to the Warranty Information Card) is only valid
under normal use of your device. All man-made damages and any of the
following conditions are out of free warranty, but a repair can be still
implemented at your own cost:
A. The warranty period has expired;
B. Damage caused by human factors, including damages caused by usage
under improper operating environment and follow failure to the user manual;
C. The customer disassembles, repairs or modies the device without the
Company's authorization or has it repaired at a repair shop that is not
included in the Company's approved repair network;
D. Damage caused by a force majeure (such as oods, res, earthquakes and
lightning);
E. The user is unable to provide the warranty card and valid proof of purchase
or the product model and barcode do not match or are altered；
F. Natural wear and tear of the product (such as casing, keypad, display screen,
antenna and other accessories)；
G. Faults, damages or defects not caused by the company;
H. QR code and warranty labels are damaged and unrecognizable.
2. Others
A. External damages(including wear, tear, and scratches) are not entitled to
the warranty service;
B. Faults caused by the Internet and wireless information service providers
(operators) are not covered by the warranty;
3. Before sending your device for repair, please back up all information and data
you have saved on the mobile phone (such as phone numbers, text messages
and pictures) before you delete them to prevent loss or damage during the
testing and inspection process. In any circumstances, OPPO Customer Service
Centre and its sta will not be responsible or obligated to back up or recover
your information and data, or accept responsibility for any consequence arising
from the loss, damage or leakage of your information and data. Please ensure
the legality of the information and data you have saved. To respect your privacy,
we will not transmit, backup or examine your information and data (unless they
are necessary for us to provide you with services), and we reserve the right to
refuse to provide services for illegal content.
C. Our warranty does not cover services verbally promised by the dealer
which violate principles set forth on the warranty card. For products that
meet the replacement requirements, you can go to our nearest approved
warranty service centre for replacement. Upon replacement, if the device is
faulty, we can replace it with a device of the same specication and model;
if any accessory is faulty, the faulty accessory will be replaced.
Both replacements are free of charge.
3. If any of our products is required to be xed, you may take it to any warranty
shop in our national warranty network.
4. If the product requires repair since water enters the device or it is seriously
damaged by human factors, the customer needs to sign the repair agreement
form with the OPPO Customer Service Centre rstly.
5. All components, parts and accessories replaced during the warranty period
shall become the property of the Company.
III: Considerations for Sending the Device for Repair and Collecting It
1. When completing the OPPO Mobile Phone Repair Form, the customer must
ll in valid information in clear handwriting as required (name, address, phone
number and fault symptoms).
2. The Customer shall collect the mobile phone by presenting the OPPO Mobile
Phone Repair Form. In case the Customer loses the Customer Copy, the
Customer shall go through the loss reporting procedures with his/her personal
ID or valid proof of identity before collecting the mobile phone.
Listening to a portable device at high volume may damage the user's
ear(s) and cause auditory disorders (temporary or permanent deafness,
buzzing in the ears, tinnitus or hyperacusis). It is therefore strongly
recommended not to use the portable device at full volume or more
than one hour a day at medium volume.
The adapter, as the disconnect device from the mains, shall be installed
near the device and easily accessible.
Do not replace, disassemble, modify, menchanically crush or cut the battery,
as it may cause battery leakage, overheating, explosion or re.
Do not place the phone or battery directly in sunlight, near/inside sources
of heat or in a low air pressure location, which may lead to an explosion or
battery leakage.