User's Manual
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Important 911 Information
Ooma wants to make sure that you are aware of important
dierences in the way 911 service operates with Ooma when
compared with traditional telephone service. Here’s what you need
to keep in mind:
Dierences between traditional 911 service and Ooma 911.
Be advised that Ooma 911 service is less reliable than traditional 911
service. Some regions do not support enhanced 911 service and
your emergency call may be routed to an emergency response
center which does not keep your contact information on le.
Be prepared during any service interruption.
Ooma phone service depends not only on your continued
subscription (and payment) for the service, but also on Internet
connectivity and power to function. In the event of power, network,
or Internet outages (including congestion), or if your service
is disconnected or suspended due to non-payment, you may
experience a failure, disruption or delay in your 911 service. We
recommend that you keep an alternative phone service (such as a
cellular telephone) handy to increase the reliability of your access to
emergency services during any service interruption.
Do not disconnect.
Until you are told to do so by an emergency dispatcher, do not
disconnect your 911 call. If you are inadvertently disconnected, call
back immediately.
Keep your service address up to date.
Ooma will attempt to provide the emergency operator with your
service address, so please ensure that your information on le with
us is always accurate and updated. You may update your address
online or by calling customer support at 1-888-711-6662. If you
do not do this (for example, if you are unable to speak during a 911
call), the emergency operator may assume that you are calling from
the last registered address.
Limitation on Liability. THIS WARRANTY IS THE COMPLETE
AND EXCLUSIVE WARRANTY AGREEMENT FOR THE PRODUCT
BETWEEN YOU AND OOMA. NO ONE IS AUTHORIZED TO
MAKE MODIFICATIONS TO THIS LIMITED WARRANTY AND YOU
SHOULD NOT RELY ON ANY SUCH MODIFICATION. OOMA
RESERVES THE RIGHT TO CHANGE ITS LIMITED WARRANTY
WITHOUT PRIOR NOTICE FOR FUTURE SALES. OOMA
DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO ITS
PRODUCTS, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, COURSE OF
DEALING, TRADE USAGE OR PRACTICE OR THE WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTY
RIGHTS. MOREOVER, OOMA SHALL NOT BE LIABLE FOR
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE ARISING OUT
OF, OR IN CONNECTION WITH, THE LIMITED WARRANTY OR
THE USE OR PERFORMANCE OF ANY PRODUCT, WHETHER
BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE,
OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
TOTAL AGGREGATE LIABILITY BY OOMA FOR DAMAGES OF ANY
NATURE, REGARDLESS OF FORM, ACTION OR FORESEEABILITY,
SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO US
FOR THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME
STATES AND/OR COUNTRIES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, AND/OR DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND/OR EXCLUSIONS MAY NOT APPLY TO YOU. IF SUCH IS
THE CASE, TO THE EXTENT PERMITTED BY APPLICABLE LAW,
OOMA LIMITS THE DURATION OF ANY IMPLIED WARRANTIES
TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
Inform other users.
You must notify members of your household and other potential
users of your Ooma phone service of the nature and limitations of
911 emergency calls.
Limitations of Liability.
Ooma’s terms of service limit and disclaim liability related to Ooma
911 service, so please read these carefully.
For a complete description of our Ooma 911 service, please see
Ooma’s terms of service at www.ooma.com/911.
Please leave this notice next to your phone.
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Safety Information
When using telephone equipment, including the Ooma Telo
™
device, basic safety precautions should always be followed to
reduce the risk of re, electric shock, damage to equipment, loss
of property, severe injury to persons or even loss of life, including
the following:
Do not use this equipment and all related accessories near or under
water, for example, near a bathtub, wash bowl, kitchen sink or laundry
tub, in a wet basement, near a swimming pool, under the rain, do not
plunge any parts in water or any other liquid.
Avoid using this product during an electrical storm. There may be a
remote risk of electric shock from lightning.
Use only the power adapter indicated in this manual, if necessary order
a new replacement power adapter from
Ooma or authorized retailers using the original part number.
Do not insert the power adapter into an extension cord, receptacle
or outlet unless the prongs can be fully inserted, failure to do so may
cause electric shock or excessive heat resulting in a re.
Do not overload power outlets and extensions cords, otherwise it can
result in re or serious electrical shock.
Copyright Notices
© 2012 Ooma, Inc. All rights reserved. Reproduction in whole or in
part without written permission is prohibited.
Ooma, the Ooma logo, Ooma Telo, Ooma Premier, Instant Second
Line, Broadband Answering Machine, the sound of the Ooma
dialtone, and all other Ooma company, product and service names
and slogans are trademarks of Ooma, Inc. All other product, service
or brand names are the property of their respective owners. Patent
pending.
Ooma reserves the right to revise this publication and to make
changes in its content from time to time without obligation on the
part of Ooma to provide notication of such revision or change.
Ooma provides this guide without warranty of any kind, implied
or expressed, including but not limited to the implied warranties
of merchantability and tness for a particular purpose. Ooma may
make improvements or changes in the product(s) described in this
manual at any time.
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